CONTACTS BETWEEN THE PARTIES. Each Party shall update its own contact information and escalation list and shall provide such information to the other Party for purposes of inquiries regarding the implementation of this Agreement. Each Party shall accept all inquiries from the other Party and provide a timely response. CenturyLink will provide and maintain its contact and escalation list in its CenturyLink Service Guide ("Guide") as amended and updated from time to time. The Guide is provided to QuantumShift on CenturyLink’s Website, and any updates also will be provided on the Website in the event such information changes. Information contained in the Guide will include a single contact telephone number for CenturyLink’s CLEC Service Center (via an 800#) that QuantumShift may call for all ordering and status inquiries and other day-to-day inquiries between 8 a.m. and 5 p.m., Monday through Friday (except holidays). In addition, the Guide will provide QuantumShift with contact information for the personnel and/or organizations within CenturyLink capable of assisting QuantumShift with inquiries regarding the ordering, provisioning and billing of resale services. Included in this information will be the contact information for a person or persons to whom QuantumShift can escalate issues dealing with the implementation of the Agreement and/or for assistance in resolving disputes arising under the Agreement.
Appears in 4 contracts
Samples: Resale Agreement, Resale Agreement, Resale Agreement
CONTACTS BETWEEN THE PARTIES. Each Party shall update its own contact information and escalation list and shall provide such information to the other Party for purposes of inquiries regarding the implementation of this Agreement. Each Party shall accept all inquiries from the other Party and provide a timely response. CenturyLink will provide and maintain its contact and escalation list in its CenturyLink Service Guide ("Guide") as amended and updated from time to time. The Guide is provided to QuantumShift BullsEye on CenturyLink’s Website, and any updates also will be provided on the Website in the event such information changes. Information contained in the Guide will include a single contact telephone number for CenturyLink’s CLEC Service Center (via an 800#) that QuantumShift BullsEye may call for all ordering and status inquiries and other day-to-day inquiries between 8 a.m. and 5 p.m., Monday through Friday (except holidays). In addition, the Guide will provide QuantumShift BullsEye with contact information for the personnel and/or organizations within CenturyLink capable of assisting QuantumShift BullsEye with inquiries regarding the ordering, provisioning and billing of resale services. Included in this information will be the contact information for a person or persons to whom QuantumShift BullsEye can escalate issues dealing with the implementation of the Agreement and/or for assistance in resolving disputes arising under the Agreement.
Appears in 3 contracts
Samples: Resale Agreement, Resale Agreement, Resale Agreement
CONTACTS BETWEEN THE PARTIES. Each Party shall update its own contact information and escalation list and shall provide such information to the other Party for purposes of inquiries regarding the implementation of this Agreement. Each Party shall accept all inquiries from the other Party and provide a timely response. CenturyLink CenturyTel will provide and maintain its contact and escalation list in its CenturyLink CenturyTel Service Guide ("Guide") as amended and updated from time to time. The Guide is provided to QuantumShift Sprint on CenturyLinkCenturyTel’s Website, and any updates also will be provided on the Website in the event such information changes. Information contained in the Guide will include a single contact telephone number for CenturyLinkCenturyTel’s CLEC Service Center (via an 800#) that QuantumShift Sprint may call for all ordering and status inquiries and other day-to-day inquiries between 8 a.m. and 5 p.m., Monday through Friday (except holidays). In addition, the Guide will provide QuantumShift Sprint with contact information for the personnel and/or organizations within CenturyLink CenturyTel capable of assisting QuantumShift Sprint with inquiries regarding the ordering, provisioning and billing of resale interconnection services. Included in this information will be the contact information for a person or persons to whom QuantumShift Sprint can escalate issues dealing with the implementation of the Agreement and/or for assistance in resolving disputes arising under the Agreement.
Appears in 3 contracts
Samples: Interconnection Agreement, Interconnection Agreement, Interconnection Agreement
CONTACTS BETWEEN THE PARTIES. Each Party shall update its own contact information and escalation list and shall provide such information to the other Party for purposes of inquiries regarding the implementation of this Agreement. Each Party shall accept all inquiries from the other Party and provide a timely response. CenturyLink will provide and maintain its contact and escalation list in its CenturyLink Service Guide ("Guide") as amended and updated from time to time. The Guide is provided to QuantumShift MetTel on CenturyLink’s Website, and any updates also will be provided on the Website in the event such information changes. Information contained in the Guide will include a single contact telephone number for CenturyLink’s CLEC Service Center (via an 800#) that QuantumShift MetTel may call for all ordering and status inquiries and other day-to-day inquiries between 8 a.m. and 5 p.m., Monday through Friday (except holidays). In addition, the Guide will provide QuantumShift MetTel with contact information for the personnel and/or organizations within CenturyLink capable of assisting QuantumShift MetTel with inquiries regarding the ordering, provisioning and billing of resale services. Included in this information will be the contact information for a person or persons to whom QuantumShift MetTel can escalate issues dealing with the implementation of the Agreement and/or for assistance in resolving disputes arising under the Agreement.
Appears in 2 contracts
Samples: Resale Agreement, Resale Agreement
CONTACTS BETWEEN THE PARTIES. Each Party shall update its own contact information and escalation list and shall provide such information to the other Party for purposes of inquiries regarding the implementation of this Agreement. Each Party shall accept all inquiries from the other Party and provide a timely response. CenturyLink will provide and maintain its contact and escalation list in its CenturyLink Service Guide ("Guide") as amended and updated from time to time. The Guide is provided to QuantumShift BendTel on CenturyLink’s Website, and any updates also will be provided on the Website in the event such information changes. Information contained in the Guide will include a single contact telephone number for CenturyLink’s CLEC Service Center (via an 800#) that QuantumShift BendTel may call for all ordering and status inquiries and other day-to-day inquiries between 8 a.m. and 5 p.m., Monday through Friday (except holidays). In addition, the Guide will provide QuantumShift BendTel with contact information for the personnel and/or organizations within CenturyLink capable of assisting QuantumShift BendTel with inquiries regarding the ordering, provisioning and billing of resale interconnection services. Included in this information will be the contact information for a person or persons to whom QuantumShift BendTel can escalate issues dealing with the implementation of the Agreement and/or for assistance in resolving disputes arising under the Agreement.
Appears in 2 contracts
Samples: Traffic Exchange Agreement, Traffic Exchange Agreement
CONTACTS BETWEEN THE PARTIES. Each Party shall update its own contact information and escalation list and shall provide such information to the other Party for purposes of inquiries regarding the implementation of this Agreement. Each Party shall accept all inquiries from the other Party and provide a timely response. CenturyLink CenturyTel will provide and maintain its contact and escalation list in its CenturyLink CenturyTel Service Guide ("Guide") as amended and updated from time to time. The Guide is provided to QuantumShift MetTel on CenturyLink’s CenturyTel's Website, and any updates also will be provided on the Website in the event such information changes. Information contained in the Guide will include a single contact telephone number for CenturyLink’s CenturyTel's CLEC Service Center (via an 800#) that QuantumShift MetTel may call for all ordering and status inquiries and other day-to-day inquiries between 8 a.m. and 5 p.m., Monday through Friday (except holidays). In addition, the Guide will provide QuantumShift MetTel with contact information for the personnel and/or organizations within CenturyLink CenturyTel capable of assisting QuantumShift MetTel with inquiries regarding the ordering, provisioning and billing of resale services. Included in this information will be the contact information for a person or persons to whom QuantumShift MetTel can escalate issues dealing with the implementation of the Agreement and/or for assistance in resolving disputes arising under the Agreement.
Appears in 1 contract
Samples: Resale Agreement
CONTACTS BETWEEN THE PARTIES. Each Party shall update its own contact information and escalation list and shall provide such information to the other Party for purposes of inquiries regarding the implementation of this Agreement. Each Party shall accept all inquiries from the other Party and provide a timely response. CenturyLink will provide and maintain its contact and escalation list in its CenturyLink Service Guide ("Guide") as amended and updated from time to time. The Guide is provided to QuantumShift ELTOPIA on CenturyLink’s Website, and any updates also will be provided on the Website in the event such information changes. Information contained in the Guide will include a single contact telephone number for CenturyLink’s CLEC Service Center (via an 800#) that QuantumShift ELTOPIA may call for all ordering and status inquiries and other day-to-day inquiries between 8 a.m. and 5 p.m., Monday through Friday (except holidays). In addition, the Guide will provide QuantumShift ELTOPIA with contact information for the personnel and/or organizations within CenturyLink capable of assisting QuantumShift ELTOPIA with inquiries regarding the ordering, provisioning and billing of resale interconnection services. Included in this information will be the contact information for a person or persons to whom QuantumShift ELTOPIA can escalate issues dealing with the implementation of the Agreement and/or for assistance in resolving disputes arising under the Agreement.
Appears in 1 contract
Samples: Traffic Exchange Agreement
CONTACTS BETWEEN THE PARTIES. Each Party shall update its own contact information and escalation list and shall provide such information to the other Party for purposes of inquiries regarding the implementation of this Agreement. Each Party shall accept all inquiries from the other Party and provide a timely response. CenturyLink will provide and maintain its contact and escalation list in its CenturyLink Service Guide Standard Practices ("GuideStandard Practices") as amended and updated from time to time. The Guide is Standard Practices are provided to QuantumShift QCC on CenturyLink’s Website, and any updates also will be provided on the Website in the event such information changes. Information contained in the Guide Standard Practices will include a single contact telephone number for CenturyLink’s CLEC Service Center (via an 800#) that QuantumShift QCC may call for all ordering and status inquiries and other day-to-day inquiries between 8 a.m. and 5 p.m., Monday through Friday (except holidays). In addition, the Guide Standard Practices will provide QuantumShift QCC with contact information for the personnel and/or organizations within CenturyLink capable of assisting QuantumShift QCC with inquiries regarding the ordering, provisioning and billing of resale interconnection services. Included in this information will be the contact information for a person or persons to whom QuantumShift QCC can escalate issues dealing with the implementation of the Agreement and/or for assistance in resolving disputes arising under the Agreement.
Appears in 1 contract
Samples: Traffic Exchange Agreement
CONTACTS BETWEEN THE PARTIES. Each Party shall update its own contact information and escalation list and shall provide such information to the other Party for purposes of inquiries regarding the implementation of this Agreement. Each Party shall accept all inquiries from the other Party and provide a timely response. CenturyLink will provide and maintain its contact and escalation list in its CenturyLink Service Guide ("Guide") as amended and updated from time to time. The Guide is provided to QuantumShift on CLECon CenturyLink’s Website, and any updates also will be provided on the Website in the event such information changes. Information contained in the Guide will include a single contact telephone number for CenturyLink’s CLEC Service Center (via an 800#) that QuantumShift may CLECmay call for all ordering and status inquiries and other day-to-day inquiries between 8 a.m. and 5 p.m., Monday through Friday (except holidays). In addition, the Guide will provide QuantumShift with CLECwith contact information for the personnel and/or organizations within CenturyLink capable of assisting QuantumShift with CLECwith inquiries regarding the ordering, provisioning and billing of interconnection, UNE and resale services. Included in this information will be the contact information for a person or persons to whom QuantumShift can CLECcan escalate issues dealing with the implementation of the Agreement and/or for assistance in resolving disputes arising under the Agreement.
Appears in 1 contract
Samples: Interconnection, Resale and/or Unbundling Agreement
CONTACTS BETWEEN THE PARTIES. Each Party shall update its own contact information and escalation escalafion list and shall provide such information to the other Party for purposes of inquiries regarding the implementation of this Agreement. Each Party shall accept all inquiries from the other Party and provide a timely response. CenturyLink CenturyTel will provide and maintain its contact and escalation list in its CenturyLink CenturyTel Service Guide ("Guide") as amended and updated from time to time. The Guide is provided to QuantumShift MetTel on CenturyLink’s CenturyTel's Website, and any updates also will be provided on the Website in the event such information changes. Information contained in the Guide will include a single contact telephone number for CenturyLink’s CenturyTel's CLEC Service Center (via an 800#) that QuantumShift MetTel may call for all ordering and status inquiries and other day-to-day inquiries between 8 a.m. and 5 p.m., Monday through Friday (except holidays). In additionaddifion, the Guide will provide QuantumShift MetTel with contact information for the personnel and/or organizations within CenturyLink CenturyTel capable of assisting QuantumShift MetTel with inquiries regarding the ordering, provisioning and billing of resale services. Included in this information informafion will be the contact information for a person or persons to whom QuantumShift MetTel can escalate issues dealing with the implementation of the Agreement and/or for assistance in resolving disputes arising under the Agreement.
Appears in 1 contract
Samples: Resale Agreement
CONTACTS BETWEEN THE PARTIES. Each Party shall update its own contact information and escalation list and shall provide such information to the other Party for purposes of inquiries regarding the implementation of this Agreement. Each Party shall accept all inquiries from the other Party and provide a timely response. CenturyLink will provide and maintain its contact and escalation list in its CenturyLink Service Guide ("Guide") as amended and updated from time to time. The Guide is provided to QuantumShift Spectrotel on CenturyLink’s Website, and any updates also will be provided on the Website in the event such information changes. Information contained in the Guide will include a single contact telephone number for CenturyLink’s CLEC Service Center (via an 800#) that QuantumShift Spectrotel may call for all ordering and status inquiries and other day-to-day inquiries between 8 a.m. and 5 p.m., Monday through Friday (except holidays). In addition, the Guide will provide QuantumShift Spectrotel with contact information for the personnel and/or organizations within CenturyLink capable of assisting QuantumShift Spectrotel with inquiries regarding the ordering, provisioning and billing of resale services. Included in this information will be the contact information for a person or persons to whom QuantumShift Spectrotel can escalate issues dealing with the implementation of the Agreement and/or for assistance in resolving disputes arising under the Agreement.
Appears in 1 contract
Samples: Resale Agreement
CONTACTS BETWEEN THE PARTIES. Each Party shall update its own contact information and escalation list and shall provide such information to the other Party for purposes of inquiries regarding the implementation of this Agreement. Each Party shall accept all inquiries from the other Party and provide a timely response. CenturyLink will provide and maintain its contact and escalation list in its CenturyLink Service Guide ("Guide") as amended and updated from time to time. The Guide is provided to QuantumShift Verizon Wireless on CenturyLink’s Website, and any updates also will be provided on the Website in the event such information changes. Information contained in the Guide will include a single contact telephone number for CenturyLink’s CLEC CMRS Service Center (via an 800#) that QuantumShift Verizon Wireless may call for all ordering and status inquiries and other day-to-day inquiries between 8 a.m. and 5 p.m., Monday through Friday (except holidays). In addition, the Guide will provide QuantumShift Verizon Wireless with contact information for the personnel and/or organizations within CenturyLink capable of assisting QuantumShift Verizon Wireless with inquiries regarding the ordering, provisioning and billing of resale interconnection services. Included in this information will be the contact information for a person or persons to whom QuantumShift Verizon Wireless can escalate issues dealing with the implementation of the Agreement and/or for assistance in resolving disputes arising under the Agreement.
Appears in 1 contract
Samples: Interconnection and Reciprocal Compensation Agreement