CONTACTS BETWEEN THE PARTIES. 14.1 Each Party shall update its own contact information and escalation list and shall provide such information to the other Party for purposes of inquiries regarding the implementation of this Agreement. Each Party shall accept all inquiries from the other Party and provide a timely response. CenturyLink will provide and maintain its contact and escalation list on the CenturyLink Website, and any updates also will be provided on the Website. Information contained on the Website will include a single contact telephone number for CenturyLink’s Carrier Service Center (via an 800#) that Carrier may call for all ordering and status inquiries and other day-to-day inquiries at any time during the Business Day. In addition, the Website will provide Carrier with contact information for the personnel and/or organizations within CenturyLink capable of assisting Carrier with inquiries regarding the ordering, provisioning and billing of Interconnection services. Included in this information will be the contact information for a person or persons to whom Carrier can escalate issues dealing with the implementation of the Agreement and/or for assistance in resolving disputes arising under the Agreement.
Appears in 7 contracts
Samples: Commercial Mobile Radio Services Agreement, Commercial Mobile Radio Services Agreement, Interconnection Agreement
CONTACTS BETWEEN THE PARTIES. 14.1 Each Party shall update its own contact information and escalation list and shall provide such information to the other Party for purposes of inquiries regarding the implementation of this Agreement. Each Party shall accept all inquiries from the other Party and provide a timely response. CenturyLink will provide and maintain its contact and escalation list on the CenturyLink Website, and any updates also will be provided on the Website. Information contained on the Website will include a single contact telephone number for CenturyLink’s telephon Carrier Service Center (via an 800#) that Carrier may call for all ordering and status inquiries and other day-to-day inquiries at any time during the Business Day. In addition, the Website will provide Carrier with contact information for the personnel and/or organizations within CenturyLink capable of assisting Carrier with inquiries regarding the ordering, provisioning and billing of Interconnection services. Included in this information will be the contact information for a person or persons to whom Carrier can escalate issues dealing with the implementation of the Agreement and/or for assistance in resolving disputes arising under the Agreement.
Appears in 2 contracts
Samples: Commercial Mobile Radio Services Agreement, Commercial Mobile Radio Services Agreement
CONTACTS BETWEEN THE PARTIES. 14.1 Each Party shall update its own contact information and escalation list and shall provide such information to the other Party for purposes of inquiries regarding the implementation of this Agreement. Each Party shall accept all inquiries from the other Party and provide a timely response. CenturyLink will provide and maintain its contact and escalation list on the CenturyLink Website, and any updates also will be provided on the Website. Information contained on the Website will include a single contact telephone number for CenturyLink’s Carrier Service Center (via an 800#) that Carrier may call for all ordering and status inquiries and other day-to-day inquiries at any time during the Business Day. In addition, the Website will provide Carrier with contact information for the personnel and/or organizations within CenturyLink capable of assisting Carrier with inquiries regarding the ordering, provisioning and billing of Interconnection services. Included in this information will be the contact information for a person or persons to whom Carrier can escalate issues dealing with the implementation of the Agreement and/or for assistance in resolving disputes arising under the Agreement.
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