Common use of Contingency Planning / Disaster Recovery Clause in Contracts

Contingency Planning / Disaster Recovery. Customer Data stored for the purposes of assuring availability or recoverability in the event of a disaster is maintained with the same data security standards as Customer Data in production environments. Recovery Time Objective (“RTO”) is Apttus’ objective for the maximum period of time between Apttus’ decision to activate the disaster recovery processes to failover the Subscription Services to a secondary site due to a declared disaster, and the point at which our customers can resume production operations at a secondary site. If the decision to failover is made during the period in which an upgrade is in process, the RTO extends to include the time required to complete the upgrade. The RTO is 24 hours. Recovery Point Objective (“RPO”) is APTTUS’ objective for the maximum period of data loss measured as the time from which the first transaction is lost until Xxxxxx’ declaration of the disaster. The RPO does not apply to any data loads that are underway when the disaster occurs. The RPO is 4 hours.

Contingency Planning / Disaster Recovery. Customer Data stored for the purposes of assuring availability or recoverability in the event of a disaster is maintained with the same data security standards as Customer Data in production environments. Recovery Time Objective (“RTO”) is Apttus’ objective for the maximum period of time between Apttus’ decision to activate the disaster recovery processes to failover the Subscription Services to a secondary site due to a declared disaster, and the point at which our customers can resume production operations at a secondary site. If the decision to failover is made during the period in which an upgrade is in process, the RTO extends to include the time required to complete the upgrade. The RTO is 24 hours. Recovery Point Objective (“RPO”) is APTTUS’ objective for the maximum period of data loss measured as the time from which the first transaction is lost until XxxxxxApttus’ declaration of the disaster. The RPO does not apply to any data loads that are underway when the disaster occurs. The RPO is 4 hours.

Contingency Planning / Disaster Recovery. Customer Data stored for the purposes of assuring availability or recoverability in the event of a disaster is maintained with the same data security standards as Customer Data in production environments. Recovery Time Objective (“RTO”) is Apttus’ objective for the maximum period of time between Apttus’ decision to activate the disaster recovery processes to failover the Subscription Services to Servicesto a secondary site due to a declared disaster, and the point at which our customers can resume production operations at a secondary site. If the decision to failover is made during the period in which an upgrade is in process, the RTO extends to include the time required to complete the upgrade. The RTO is 24 hours. Recovery Point Objective (“RPO”) is APTTUS’ objective for the maximum period of data loss measured as the time from which the first transaction is lost until XxxxxxApttus’ declaration of the disaster. The RPO does not apply to any data loads that are underway when the disaster occurs. The RPO is 4 hours.