Common use of Contractors Activities to Promote Enrollment Clause in Contracts

Contractors Activities to Promote Enrollment. Contractor shall support marketing and enrollment efforts such as: (a) Educate its Agents on Contractor’s QDPs offered in Covered California, work with Covered California to efficiently educate its Agents and brokers about Covered California’s individual and small group marketplaces, and inform Agents that a prospective Enrollee’s oral health status is irrelevant to advice provided with respect to Qualified Dental Plan selection, other than informing individuals about their estimated out-of-pocket costs; (b) Provide education and awareness regarding plan offerings and benefits available through Covered California in connection with any applicable outreach to Contractor’s existing members, as mutually agreed; (c) Cooperate with Covered California to develop and implement a Covered California Enrollee retention plan; (d) Submit to Covered California a marketing plan at least thirty (30) Days prior to Open Enrollment that details the anticipated budget, objectives, strategy, creative messaging, and ad placement by medium promoting acquisition activities. Similarly, a marketing plan shall be submitted to Covered California at least thirty (30) Days prior to Special Enrollment Period. Marketing plans for Retention and Renewal efforts shall be submitted to Covered California at least thirty (30) Days after Open Enrollment begins; (e) Submit to Covered California annual actualized spend amounts for: (1) Open Enrollment Period at least thirty (30) Days after Open Enrollment Period closes; and (2) Special Enrollment Period for the calendar year, at least thirty (30) Days after the calendar year ends; and (3) for retention and renewal, at least thirty (30) Days after Open Enrollment Period begins. Open Enrollment Period actualized spend submissions shall include spend by media channel, Designated Market Area (DMA), brand versus direct response as shall be defined by Covered California as well as note if direct response or brand messaging was co- branded with Covered California. Covered California shall treat these materials as confidential consistent with Section 1.4.1; (f) Have successfully tested interfaces with Covered California’s eligibility and enrollment system or be prepared to complete successful interface tests by dates established by Covered California; and (g) Contractor shall accept the following payment types for binder and monthly premium payments: credit card, debit card, Automated Clearing House, or other mutually acceptable means of electronic funds transfer; mutually acceptable web-based payments, which may include accepting online credit card payments, and all general-purpose pre-paid debit cards and credit card payment as well as paper checks, cashier’s checks, money orders, and cash from Covered California Enrollees for the Individual Market.

Contractors Activities to Promote Enrollment. Contractor shall support marketing and enrollment efforts such as: (a) Following Covered California making the technology available and within a reasonable time after the receipt of notice from Covered California about the technology, and determination of its compatibility with Contractor’s system, the Contractor shall prominently display the Shop and Compare Tool on its website; b) Educate its Agents on Contractor’s QDPs QHPs offered in Covered California, work with Covered California to efficiently educate its Agents and brokers about Covered California’s individual and small group marketplacesmarketplace, and inform Agents that a prospective Enrollee’s oral health status is irrelevant to advice provided with respect to Qualified Dental Plan selection, health plan selection other than informing individuals about their estimated out-of-pocket costs; (bc) Provide education and awareness regarding eligibility for Federal tax credits, plan offerings and benefits available through Covered California in connection with any applicable outreach to Contractor’s existing members, as mutually agreed; (cd) Make any translated marketing and outreach materials available concurrently with English materials; e) Cooperate with Covered California to develop and implement a Covered California Enrollee retention plan; (df) Submit to Covered California a marketing plan at least thirty (30) Days prior to Open Enrollment that details the anticipated budget, objectives, strategy, creative messaging, and ad placement by medium promoting acquisition activities. Similarly, a marketing plan shall be submitted to Covered California at least thirty (30) Days prior to Special Enrollment Period. Marketing plans for Retention and Renewal efforts shall be submitted to Covered California at least thirty (30) Days after Open Enrollment begins; (eg) Submit to Covered California annual actualized spend amounts for: : (1) Open Enrollment Period at least thirty (30) Days after Open Enrollment Period closes; , and (2) Special Enrollment Period for the calendar year, at least thirty (30) Days after the calendar year ends; , and (3) for retention and renewal, at least thirty (30) Days after Open Enrollment Period begins. Open Enrollment Period actualized spend submissions shall include spend by media channel, Designated Market Area (DMA), brand versus direct response as shall be defined by Covered California California, as well as note if direct response or brand messaging was co- co-branded with Covered California. Covered California shall treat these materials as confidential consistent with Section 1.4.1; (fh) Have successfully tested interfaces with Covered California’s eligibility and enrollment system or be prepared to complete successful interface tests by dates established by Covered California; and (gi) Contractor shall accept the following payment types for binder and monthly premium payments: credit card, debit card, Automated Clearing House, or other mutually acceptable means of electronic funds transfer; mutually acceptable web-based payments, which may include accepting online credit card payments, and all general-purpose pre-paid debit cards and credit card payment payment; as well as paper checks, cashier’s checks, money orders, and cash from Covered California Enrollees for the Individual Market.

Contractors Activities to Promote Enrollment. ‌ Contractor shall support marketing and enrollment efforts such asas follows: (a) Contractor shall prominently display a link to the Covered California website landing page, xxxxx://xxx.xxxxxxxxx.xxx/, on its website in a location that is easily accessible to consumers; b) Educate its Agents on Contractor’s QDPs QHPs offered in Covered California, work with Covered California to efficiently educate its Agents and brokers about Covered California’s individual and small group marketplacesmarketplace, and inform Agents that a prospective Enrollee’s oral health status is irrelevant to advice provided with respect to Qualified Dental Plan selection, health plan selection other than informing individuals about their estimated out-of-pocket costs; (bc) Provide education and awareness regarding eligibility for Federal tax credits, plan offerings and benefits available through Covered California in connection with any applicable outreach to Contractor’s existing members, as mutually agreed; (cd) Make any translated marketing and outreach materials available concurrently with English materials; e) Cooperate with Covered California to develop and implement a Covered California Enrollee retention plan; (df) Submit to Covered California a marketing plan at least thirty (30) Days prior to Open Enrollment that details the anticipated budgetPeriod, objectives, strategy, creative messaging, and ad placement by medium promoting acquisition activities. Similarly, a marketing plan shall be submitted to Covered California at least thirty (30) Days prior to Special Enrollment Period. Marketing plans for , and Retention and Renewal efforts shall be submitted to Covered California at least thirty (30) Days after Open Enrollment beginsmarketing plans as defined in Section 3.2.2.2; (eg) Submit to Covered California marketing material as defined in Section 3.2.2.2; h) After the applicable annual periods close, submit to Covered California actualized marketing spend amounts for: (1) reports for Open Enrollment Period at least thirty (30) Days after Open Enrollment Period closes; and (2) Period, Special Enrollment Period for the calendar yearPeriod, at least thirty (30) Days after the calendar year ends; and (3) for retention Retention and renewal, at least thirty (30) Days after Open Enrollment Period begins. Open Enrollment Period actualized spend submissions shall include spend by media channel, Designated Market Area (DMA), brand versus direct response Renewal as shall be defined by Covered California as well as note if direct response or brand messaging was co- branded with Covered California. Covered California shall treat these materials as confidential consistent with in Section 1.4.13.2.2.2; (fi) Have successfully tested interfaces with Covered California’s eligibility and enrollment system or be prepared to complete successful interface tests by dates established by Covered California; and (gj) Contractor shall accept the following payment types for binder and monthly premium payments: credit card, debit card, Automated Clearing House, or other mutually acceptable means of electronic funds transfer; mutually acceptable web-based payments, which may include accepting online credit card payments, and all general-purpose pre-paid debit cards and credit card payment payment; as well as paper checks, cashier’s checks, money orders, and cash from Covered California Enrollees for the Individual Market.

Contractors Activities to Promote Enrollment. Contractor shall support marketing and enrollment efforts such as: (a) Educate its Agents on Contractor’s QDPs offered in Covered California, work with Covered California to efficiently educate its Agents and brokers about Covered California’s individual and small group marketplaces, and inform Agents that a prospective Enrollee’s oral health status is irrelevant to advice provided with respect to Qualified Dental Plan selection, other than informing individuals about their estimated out-of-pocket costs; (b) Provide education and awareness regarding plan offerings and benefits available through Covered California in connection with any applicable outreach to Contractor’s existing members, as mutually agreed; (c) Make any translated marketing and outreach materials available upon request with English materials; (d) Cooperate with Covered California to develop and implement a Covered California Enrollee retention plan; (d) Submit to Covered California a marketing plan at least thirty (30) Days prior to Open Enrollment that details the anticipated budget, objectives, strategy, creative messaging, and ad placement by medium promoting acquisition activities. Similarly, a marketing plan shall be submitted to Covered California at least thirty (30) Days prior to Special Enrollment Period. Marketing plans for Retention and Renewal efforts shall be submitted to Covered California at least thirty (30) Days after Open Enrollment begins; (e) Submit to Covered California annual actualized spend amounts for: (1) Open Enrollment Period at least thirty (30) Days after Open Enrollment Period closes; and (2) Period, Special Enrollment Period for the calendar yearPeriod, at least thirty (30) Days after the calendar year ends; and (3) for retention Retention and renewal, at least thirty (30) Days after Open Enrollment Period begins. Open Enrollment Period actualized spend submissions shall include spend by media channel, Designated Market Area (DMA), brand versus direct response Renewal marketing plans as shall be defined by Covered California as well as note if direct response or brand messaging was co- branded with Covered California. Covered California shall treat these materials as confidential consistent with in Section 1.4.13.2.2.2; (f) Submit to Covered California marketing material as defined in Section 3.2.2.2; After the applicable annual periods close, submit to Covered California actualized marketing spend reports for Open Enrollment Period, Special Enrollment Period, and Retention and Renewal as defined in Section 3.2.2.2. (g) Have successfully tested interfaces with Covered California’s eligibility and enrollment system or be prepared to complete successful interface tests by dates established by Covered California; and (gh) Contractor shall accept the following payment types for binder and monthly premium payments: credit card, debit card, Automated Clearing House, or other mutually acceptable means of electronic funds transfer; mutually acceptable web-based payments, which may include accepting online credit card payments, and all general-purpose pre-paid debit cards and credit card payment as well as paper checks, cashier’s checks, money orders, and cash from Covered California Enrollees for the Individual Market.

Contractors Activities to Promote Enrollment. Contractor shall support marketing and enrollment efforts such as: (a) Following Covered California making the technology available and within a reasonable time after the receipt of notice from Covered California about the technology, and determination of its compatibility with Contractor’s system, the Contractor shall prominently display the Shop and Compare Tool on its website; b) Educate its Agents on Contractor’s QDPs QHPs offered in Covered California, work with Covered California to efficiently educate its Agents and brokers about Covered California’s individual and small group marketplacesmarketplace, and inform Agents that a prospective Enrollee’s oral health status is irrelevant to advice provided with respect to Qualified Dental Plan selection, health plan selection other than informing individuals about their estimated out-of-pocket costs; (bc) Provide education and awareness regarding eligibility for Federal tax credits, plan offerings and benefits available through Covered California in connection with any applicable outreach to Contractor’s existing members, as mutually agreed; (cd) Make any translated marketing and outreach materials available concurrently with English materials; e) Cooperate with Covered California to develop and implement a Covered California Enrollee retention plan; (df) Submit to Covered California a marketing plan at least thirty (30) Days prior to Open Enrollment that details the anticipated budget, objectives, strategy, creative messaging, and ad placement by medium promoting acquisition activities. Similarly, a marketing plan shall be submitted to Covered California at least thirty (30) Days prior to toPeriod, Special Enrollment Period. Marketing plans for , and Retention and Renewal efforts shall be submitted to Covered California at least thirty (30) Days after Open Enrollment begins; (ebeginsmarketing plans as defined in Section 3.2.2.2; g) Submit to Covered California marketing material as defined in Section 3.2.2.2; g) h) After the applicable annual periods close, submit to Covered California actualized marketing spend amounts amountsreports for: (1) Open Enrollment Period at least thirty (30) Days after Open Enrollment Period closes; , and (2) , Special Enrollment Period for the calendar year, at least thirty (30) Days after the calendar year ends; ,, and Retention and (3) for retention and renewal, at least thirty (30) Days after Open Enrollment Period begins. Open Enrollment Period actualized spend submissions shall include spend by media channel, Designated Market Area (DMA), brand versus direct response as shall be defined by Covered California California,Renewal as well as note if direct response or brand messaging was co- co-branded with Covered California. Covered California shall treat these materials as confidential consistent with Section 1.4.11.4.1defined in Section 3.2.2.2; (fh)i) Have successfully tested interfaces with Covered California’s eligibility and enrollment system or be prepared to complete successful interface tests by dates established by Covered California; and (gi)j) Contractor shall accept the following payment types for binder and monthly premium payments: credit card, debit card, Automated Clearing House, or other mutually acceptable means of electronic funds transfer; mutually acceptable web-based payments, which may include accepting online credit card payments, and all general-purpose pre-paid debit cards and credit card payment payment; as well as paper checks, cashier’s checks, money orders, and cash from Covered California Enrollees for the Individual Market.

Contractors Activities to Promote Enrollment. Contractor shall support marketing and enrollment efforts such as: (a) Following Covered California making the technology available and within a reasonable time after the receipt of notice from Covered California about the technology, and determination of its compatibility with Contractor’s system, the Contractor shall prominently display the Shop and Compare Tool on its website; b) Educate its Agents on Contractor’s QDPs QHPs offered in Covered California, work with Covered California to efficiently educate its Agents and brokers about Covered California’s individual and small group marketplacesmarketplace, and inform Agents that a prospective Enrollee’s oral health status is irrelevant to advice provided with respect to Qualified Dental Plan selection, health plan selection other than informing individuals about their estimated out-of-pocket costs; (bc) Provide education and awareness regarding eligibility for Federal tax credits, plan offerings and benefits available through Covered California in connection with any applicable outreach to Contractor’s existing members, as mutually agreed; (cd) Cooperate with Covered California to develop and implement a Covered California Enrollee retention plan; (de) Submit to Covered California a marketing plan at least thirty (30) Days prior to Open Enrollment that details the anticipated budget, objectives, strategy, creative messaging, and ad placement by medium promoting acquisition activities. Similarly, a marketing plan shall be submitted to Covered California at least thirty (30) Days prior to Special Enrollment Period. Marketing plans for Retention and Renewal efforts shall be submitted to Covered California at least thirty (30) Days after Open Enrollment begins; (ef) Submit to Covered California annual actualized spend amounts for: : (1) Open Enrollment Period at least thirty (30) Days after Open Enrollment Period closes; , and (2) Special Enrollment Period for the calendar year, at least thirty (30) Days after the calendar year ends; , and (3) for retention and renewal, at least thirty (30) Days after Open Enrollment Period begins. Open Enrollment Period actualized spend submissions shall include spend by media channel, Designated Market Area (DMA), brand versus direct response as shall be defined by Covered California California, as well as note if direct response or brand messaging was co- co-branded with Covered California. Covered California shall treat these materials as confidential consistent with Section 1.4.1; (fg) Have successfully tested interfaces with Covered California’s eligibility and enrollment system or be prepared to complete successful interface tests by dates established by Covered California; and (gh) Contractor shall accept the following payment types for binder and monthly premium payments: credit card, debit card, Automated Clearing House, or other mutually acceptable means of electronic funds transfer; mutually acceptable web-based payments, which may include accepting online credit card payments, and all general-purpose pre-paid debit cards and credit card payment payment; as well as paper checks, cashier’s checks, money orders, and cash from Covered California Enrollees for the Individual Market.

Contractors Activities to Promote Enrollment. ‌ Contractor shall support marketing and enrollment efforts such as: (a) Following Covered California making the technology available and within a reasonable time after the receipt of notice from Covered California about the technology, and determination of its compatibility with Contractor’s system, the Contractor shall prominently display the Shop and Compare Tool on its website; b) Educate its Agents on Contractor’s QDPs QHPs offered in Covered California, work with Covered California to efficiently educate its Agents and brokers about Covered California’s individual and small group marketplacesmarketplace, and inform Agents that a prospective Enrollee’s oral health status is irrelevant to advice provided with respect to Qualified Dental Plan selection, health plan selection other than informing individuals about their estimated out-of-pocket costs; (bc) Provide education and awareness regarding eligibility for Federal tax credits, plan offerings and benefits available through Covered California in connection with any applicable outreach to Contractor’s existing members, as mutually agreed; (cd) Make any translated marketing and outreach materials available concurrently with English materials; e) Cooperate with Covered California to develop and implement a Covered California Enrollee retention plan; (df) Submit to Covered California a marketing plan at least thirty (30) Days prior to Open Enrollment that details the anticipated budgetPeriod, objectives, strategy, creative messaging, and ad placement by medium promoting acquisition activities. Similarly, a marketing plan shall be submitted to Covered California at least thirty (30) Days prior to Special Enrollment Period. Marketing plans for , and Retention and Renewal efforts shall be submitted to Covered California at least thirty (30) Days after Open Enrollment beginsmarketing plans as defined in Section 3.2.2.2; (eg) Submit to Covered California marketing material as defined in Section 3.2.2.2; h) After the applicable annual periods close, submit to Covered California actualized marketing spend amounts for: (1) reports for Open Enrollment Period at least thirty (30) Days after Open Enrollment Period closes; and (2) Period, Special Enrollment Period for the calendar yearPeriod, at least thirty (30) Days after the calendar year ends; and (3) for retention Retention and renewal, at least thirty (30) Days after Open Enrollment Period begins. Open Enrollment Period actualized spend submissions shall include spend by media channel, Designated Market Area (DMA), brand versus direct response Renewal as shall be defined by Covered California as well as note if direct response or brand messaging was co- branded with Covered California. Covered California shall treat these materials as confidential consistent with in Section 1.4.13.2.2.2; (fi) Have successfully tested interfaces with Covered California’s eligibility and enrollment system or be prepared to complete successful interface tests by dates established by Covered California; and (gj) Contractor shall accept the following payment types for binder and monthly premium payments: credit card, debit card, Automated Clearing House, or other mutually acceptable means of electronic funds transfer; mutually acceptable web-based payments, which may include accepting online credit card payments, and all general-purpose pre-paid debit cards and credit card payment payment; as well as paper checks, cashier’s checks, money orders, and cash from Covered California Enrollees for the Individual Market.

Contractors Activities to Promote Enrollment. Contractor shall support marketing and enrollment efforts such asas follows: (a) Contractor shall prominently display a link to the Covered California website landing page, hhtps://xxx.xxxxxxx.xx.xxx/, on its website in a location that is easily accessible to consumers; To aid in consumer shopping, Contractor shall prominently display a link to the Covered California website [landing page, Shop and Compare Tool, or Carrier Microsite] on its website; (b) Provide education and awareness regarding plan offerings and benefits available through Covered California in connection with any applicable outreach to Contractor’s existing members, as mutually agreed.; Educate its Agents on Contractor’s QDPs offered in Covered California, work with Covered California to efficiently educate its Agents and brokers about Covered California’s individual and small group marketplaces, and inform Agents that a prospective Enrollee’s oral health status is irrelevant to advice provided with respect to Qualified Dental Plan selection, other than informing individuals about their estimated out-of-pocket costs; (bc) Provide education Make any translated marketing and awareness regarding plan offerings and benefits outreach materials available through Covered California in connection upon request with any applicable outreach to Contractor’s existing members, as mutually agreedEnglish materials; (cd) Cooperate with Covered California to develop and implement a Covered California Enrollee retention plan; (d) Submit to Covered California a marketing plan at least thirty (30) Days prior to Open Enrollment that details the anticipated budget, objectives, strategy, creative messaging, and ad placement by medium promoting acquisition activities. Similarly, a marketing plan shall be submitted to Covered California at least thirty (30) Days prior to Special Enrollment Period. Marketing plans for Retention and Renewal efforts shall be submitted to Covered California at least thirty (30) Days after Open Enrollment begins; (e) Submit to Covered California annual actualized spend amounts for: (1) Open Enrollment Period at least thirty (30) Days after Open Enrollment Period closes; and (2) Period, Special Enrollment Period for the calendar yearPeriod, at least thirty (30) Days after the calendar year ends; and (3) for retention Retention and renewal, at least thirty (30) Days after Open Enrollment Period begins. Open Enrollment Period actualized spend submissions shall include spend by media channel, Designated Market Area (DMA), brand versus direct response Renewal marketing plans as shall be defined by Covered California as well as note if direct response or brand messaging was co- branded with Covered California. Covered California shall treat these materials as confidential consistent with in Section 1.4.13.2.2.2; (f) Submit to Covered California marketing material as defined in Section 3.2.2.2; After the applicable annual periods close, submit to Covered California actualized marketing spend reports for Open Enrollment Period, Special Enrollment Period, and Retention and Renewal as defined in Section 3.2.2.2. (g) Have successfully tested interfaces with Covered California’s eligibility and enrollment system or be prepared to complete successful interface tests by dates established by Covered California; and (gh) Contractor shall accept the following payment types for binder and monthly premium payments: credit card, debit card, Automated Clearing House, or other mutually acceptable means of electronic funds transfer; mutually acceptable web-based payments, which may include accepting online credit card payments, and all general-purpose pre-paid debit cards and credit card payment as well as paper checks, cashier’s checks, money orders, and cash from Covered California Enrollees for the Individual Market.

Contractors Activities to Promote Enrollment. Contractor shall support marketing and enrollment efforts such as: (a) Educate its Agents on Contractor’s QDPs offered in Covered California, work with Covered California to efficiently educate its Agents and brokers about Covered California’s individual and small group marketplaces, and inform Agents that a prospective Enrollee’s oral health status is irrelevant to advice provided with respect to Qualified Dental Plan selection, other than informing individuals about their estimated out-of-pocket costs; (b) Provide education and awareness regarding eligibility for Federal tax credits, plan offerings and benefits available through Covered California in connection with any applicable outreach to Contractor’s existing members, as mutually agreed; (c) Cooperate with Covered California to develop and implement a Covered California Enrollee retention plan; (d) Submit to Covered California a marketing plan at least thirty (30) Days prior Daysprior to Open Enrollment that details the anticipated budget, objectives, strategy, creative messaging, and ad placement by medium promoting acquisition activities. Similarly, a marketing plan shall be submitted to Covered California at least thirty (30) Days prior to Special Enrollment Period. Marketing plans for Retention and Renewal efforts shall be submitted to Covered California at least thirty (30) Days after Open Enrollment begins; (e) Submit to Covered California annual actualized spend amounts for: (1) Open Enrollment Period at least thirty (30) Days after Open Enrollment Period closes; and (2) Special Enrollment Period for the calendar year, at least thirty (30) Days after the calendar year ends; and (3) for retention and renewal, at least thirty (30) Days after Open Enrollment Period begins. Open Enrollment Period actualized spend submissions shall include spend by media channel, Designated Market Area (DMA), brand versus direct response as shall be defined by Covered California as well as note if direct response or brand messaging was co- branded with Covered California. Covered California shall treat these materials as confidential consistent with Section 1.4.1; (f) Have successfully tested interfaces with Covered California’s eligibility and enrollment system or be prepared to complete successful interface tests by dates established by Covered California; and (g) Contractor shall accept the following payment types for binder and monthly premium payments: credit card, debit card, Automated Clearing House, or other mutually acceptable means of electronic funds transfer; mutually acceptable web-based payments, which may include accepting online credit card payments, and all general-purpose pre-paid debit cards and credit card payment as well as paper checks, cashier’s checks, money orders, and cash from Covered California Enrollees for the Individual Market.

Contractors Activities to Promote Enrollment. Contractor shall support marketing and enrollment efforts such as: (a) Following Covered California making the technology available and within a reasonable time after the receipt of notice from Covered California about the technology, and determination of its compatibility with Contractor’s system, the Contractor shall prominently display the Shop and Compare Tool on its website; b) Educate its Agents on Contractor’s QDPs QHPs offered in Covered California, work with Covered California to efficiently educate its Agents and brokers about Covered California’s individual and small group marketplacesmarketplace, and inform Agents that a prospective Enrollee’s oral health status is irrelevant to advice provided with respect to Qualified Dental Plan selection, health plan selection other than informing individuals about their estimated out-of-pocket costs; (bc) Provide education and awareness regarding eligibility for Federal tax credits, plan offerings and benefits available through Covered California in connection with any applicable outreach to Contractor’s existing members, as mutually agreed; (cd) Make any translated marketing and outreach materials available concurrently with English materials; e) Cooperate with Covered California to develop and implement a Covered California Enrollee retention plan; (df) Submit to Covered California a marketing plan at least thirty (30) Days prior to Open Enrollment that details the anticipated budgetPeriod, objectives, strategy, creative messaging, and ad placement by medium promoting acquisition activities. Similarly, a marketing plan shall be submitted to Covered California at least thirty (30) Days prior to Special Enrollment Period. Marketing plans for , and Retention and Renewal efforts shall be submitted to Covered California at least thirty (30) Days after Open Enrollment beginsmarketing plans as defined in Section 3.2.2.2; (eg) Submit to Covered California marketing material as defined in Section 3.2.2.2; h) After the applicable annual periods close, submit to Covered California actualized marketing spend amounts for: (1) reports for Open Enrollment Period at least thirty (30) Days after Open Enrollment Period closes; and (2) Period, Special Enrollment Period for the calendar yearPeriod, at least thirty (30) Days after the calendar year ends; and (3) for retention Retention and renewal, at least thirty (30) Days after Open Enrollment Period begins. Open Enrollment Period actualized spend submissions shall include spend by media channel, Designated Market Area (DMA), brand versus direct response Renewal as shall be defined by Covered California as well as note if direct response or brand messaging was co- branded with Covered California. Covered California shall treat these materials as confidential consistent with in Section 1.4.13.2.2.2; (fi) Have successfully tested interfaces with Covered California’s eligibility and enrollment system or be prepared to complete successful interface tests by dates established by Covered California; and (gj) Contractor shall accept the following payment types for binder and monthly premium payments: credit card, debit card, Automated Clearing House, or other mutually acceptable means of electronic funds transfer; mutually acceptable web-based payments, which may include accepting online credit card payments, and all general-purpose pre-paid debit cards and credit card payment payment; as well as paper checks, cashier’s checks, money orders, and cash from Covered California Enrollees for the Individual Market.

Contractors Activities to Promote Enrollment. Contractor shall support marketing and enrollment efforts such as: (a) Educate its Agents on Contractor’s QDPs offered in Covered California, work with Covered California to efficiently educate its Agents and brokers about Covered California’s individual and small group marketplaces, and inform Agents that a prospective Enrollee’s oral health status is irrelevant to advice provided with respect to Qualified Dental Plan selection, other than informing individuals about their estimated out-of-pocket costs; (b) Provide education and awareness regarding plan offerings and benefits available through Covered California in connection with any applicable outreach to Contractor’s existing members, as mutually agreed; (c) Make any translated marketing and outreach materials available concurrently upon request with English materials; (d) Cooperate with Covered California to develop and implement a Covered California Enrollee retention plan; (de) Submit to Covered California a Open Enrollment Period, Special Enrollment Period, and Retention and Renewal marketing plan plans as defined in Section 3.2.2.2 at least thirty (30) Days prior to Open Enrollment that details the anticipated budget, objectives, strategy, creative messaging, and ad placement by medium promoting acquisition activities. Similarly, a marketing plan shall be submitted to Covered California at least thirty (30) Days prior to Special Enrollment Period. Marketing plans for Retention and Renewal efforts shall be submitted to Covered California at least thirty (30) Days after Open Enrollment Enrollmentbefore the Calendar Year begins; (ef) Submit to Covered California marketing material as defined in Section 3.2.2.2; Submit After the applicable annual periods close, submit to Covered California annual actualized marketing spend amounts reports for: (1) Open Enrollment Period Period, for all Contractors at least thirty (30) Days after Open Enrollment Period closes; and (2) Special Enrollment Period Period, and for the calendar year, at least thirty (30) Days after the calendar year ends; and (3) for retention Retention and renewalrenewalRenewal as defined in Section 3.2.2.2, for Contractors that participated on Covered California for the full periods, at least thirty sixty (3060) Days after Open Enrollment Period beginsthe Calendar Year ends. Open Enrollment Period actualized spend submissions shall include spend by media channel, Designated Market Area (DMA), brand versus direct response as shall be defined by Covered California as well as note if direct response or brand messaging was co- branded with Covered California. Covered California shall treat these materials as confidential consistent with Section 1.4.1; (fg) Have successfully tested interfaces with Covered California’s eligibility and enrollment system or be prepared to complete successful interface tests by dates established by Covered California; and (gh) Contractor shall accept the following payment types for binder and monthly premium payments: credit card, debit card, Automated Clearing House, or other mutually acceptable means of electronic funds transfer; mutually acceptable web-based payments, which may include accepting online credit card payments, and all general-purpose pre-paid debit cards and credit card payment as well as paper checks, cashier’s checks, money orders, and cash from Covered California Enrollees for the Individual Market.