CONTROL GUIDELINES. A. GENERAL COMPANY RESPONSIBILITIES In general, the Company is responsible for:
(1) Conducting all quality control reviews required under this section through objective and unbiased persons, who were not involved in establishing the guarantee or adjusting the loss, or in the sales or supervision of sales for the eligible livestock price insurance contract reviewed.
(2) Verifying the information provided by the policyholder, agent, and loss adjuster is true and accurate through means, including, but not limited to, interviews, field inspections, file reviews, and obtaining production or other records from third parties.
(3) Verifying that the information was provided timely.
(4) Verifying that the livestock price insurance contract constitutes an eligible livestock price insurance contract.
(5) Implementing procedures for detecting and reporting any instance of fraud, waste, and abuse by policyholders, employees or affiliates.
(6) Correcting applicable monetary or livestock production data discrepancies as required by FCIC and timely processing such corrections to reconcile monthly accounting and statistical reports to reflect corrections, consistent with section III.B.6. of the Agreement.
(7) Implementing administrative procedures to resolve and correct errors and assure accurate premium and loss determinations.
(8) Maintaining loss files containing adequate supporting documentation, loss adjuster reports or any other necessary evidence to support the payment or denial of claims, including the actions taken to verify the applicable information.
(9) Notifying FCIC of suspected fraud, waste or abuse in accordance with section IV of this Appendix and assisting FCIC in subsequent investigations.
(10) Establishing a process to respond to policyholder complaints received directly from the public, state insurance departments, or complaints referred to the Company by FCIC or by the Company to FCIC, documenting the complaint and actions taken by the Company in response, and providing such documentation to FCIC upon request.
(11) Retaining all documents obtained in the course of the reviews conducted and all completed forms as required by the Agreement.
(12) Providing an outline of the plan the Company will use in carrying out its quality control program with the Plan of Operation. The quality control plan must include:
(a) The names and titles of the persons who will have oversight responsibilities for the reviews required under this section.
(b) The types of revie...
CONTROL GUIDELINES. 1. The Owner shall:
(a) retain or engage a Control Architect satisfactory to the Township;
(b) submit architectural control and urban design guidelines, prepared by the Control Architect that establish architectural and urban design guidelines for the Plan of Subdivision that specify the manner in which the design of buildings will comply with the guidelines (collectively the “Architectural Control Guidelines”), all to the satisfaction of the Director of Planning;
(c) ensure that the Control Architect is not the same individual or firm responsible for the design of buildings and structures to be constructed within the Plan of Subdivision; and
(d) obtain the prior written approval of the Township for any minor modifications to the proposed buildings and structures from the Architectural Control Guidelines.
2. A control architect shall also be retained by the Township, at the cost of the Owner, to ensure that all development proceeds in compliance with the approved Architectural Control Guidelines. At the sole discretion of the Township, the Township may retain the Control Architect to fulfill this function.
3. Prior to the submission of pre-approved models, or of individual building permit applications if a pre-approved model program is not utilized, the Township’s control architect shall have stamped and signed the drawings certifying compliance with the Architectural Control Guidelines.
4. The Township may undertake periodic reviews to ensure compliance with the Architectural Control Guidelines. Should inadequate enforcement be evident, the Township may cease to accept drawings stamped by the Township’s control architect and retain another control architect at the expense of the Owner.
CONTROL GUIDELINES. Given the nature of the computer based testing business, software and technology quality must be of utmost importance to both Sylvan and ETS. The following will serve as a framework to ensure that Quality Control is a priority to both parties during the day-today business of delivering academic tests:
