Common use of Coordinated Repair Calls Clause in Contracts

Coordinated Repair Calls. GNAPS and BA will employ the following procedures for handling misdirected repair calls: 18.2.1 GNAPS and BA will educate their respective Customers as to the correct telephone numbers to call in order to access their respective repair bureaus. 18.2.2 To the extent Party A is identifiable as the correct provider of service to Customers that make misdirected repair calls to Party B, Party B will immediately refer the Customers to the telephone number provided by Party A, or to an information source that can provide the telephone number of Party A, in a courteous manner and at no charge. 18.2.3 GNAPS and BA will provide their respective repair contact numbers to one another on a reciprocal basis.

Coordinated Repair Calls. GNAPS Covad and BA will employ the following procedures for handling misdirected repair calls: 18.2.1 GNAPS Covad and BA will educate their respective Customers as to the correct telephone numbers to call in order to access their respective repair bureaus. 18.2.2 To the extent Party A is identifiable as the correct provider of service to Customers that make misdirected repair calls to Party B, Party B will immediately refer the Customers to the telephone number provided by Party A, or to an information source that can provide the telephone number of Party A, in a courteous manner and at no charge. 18.2.3 GNAPS Covad and BA will provide their respective repair contact numbers to one another on a reciprocal basis.

Coordinated Repair Calls. GNAPS DSL and BA will employ the following procedures for handling misdirected repair calls: 18.2.1 GNAPS DSL and BA will educate their respective Customers as to the correct telephone numbers to call in order to access their respective repair bureaus. 18.2.2 To the extent Party A is identifiable as the correct provider of service to Customers that make misdirected repair calls to Party B, Party B will immediately refer the Customers to the telephone number provided by Party A, or to an information source that can provide the telephone number of Party A, in a courteous manner and at no charge. 18.2.3 GNAPS DSL and BA will provide their respective repair contact numbers to one another on a reciprocal basis.