Common use of Coordinated Repair Calls Clause in Contracts

Coordinated Repair Calls. The Parties will employ the following procedures for handling misdirected repair calls: 2.1 The Parties will educate their respective customers as to the correct telephone numbers to call to access their respective repair or customer care centers. 2.2 To the extent that the correct provider of service to the customer is identifiable, the Parties will refer customers that make misdirected repair calls to the other Party to the telephone number provided by the provider of service to that customer. Such referrals will be made in a courteous manner and at no charge to the other Party. Communications with end users of the other Party during such misdirected calls other than referral to the correct number are prohibited. 2.3 The Parties will provide their respective repair/customer care contact numbers to one another on a reciprocal basis.

Coordinated Repair Calls. The Parties will employ the following procedures for handling misdirected repair calls: 2.1 1.1 The Parties will educate their respective customers as to the correct telephone numbers to call to access their respective repair or customer care centers. 2.2 1.2 To the extent that the correct provider of service to the customer is identifiable, the Parties will refer customers that make misdirected repair calls to the other Party to the telephone number provided by the provider of service to that customer. Such referrals will be made in a courteous manner and at no charge to the other Party. Communications with end users of the other Party during such misdirected calls other than referral to the correct number are prohibited. 2.3 1.3 The Parties will provide their respective repair/customer care contact numbers to one another on a reciprocal basis.

Coordinated Repair Calls. The Parties will employ the following procedures for handling misdirected repair calls: 2.1 The Parties will educate their respective customers as to the correct telephone numbers to call to access their respective repair or customer care centers. 2.2 To the extent that the correct provider of service to the customer is identifiable, the th e Parties will refer customers that make misdirected repair calls to the other Party to the telephone number provided by the provider of service to that customer. Such referrals will be made in a courteous manner and at no charge to the other Party. Communications with end users of the other Party during such misdirected calls other than referral to the correct number are prohibited. 2.3 The Parties will provide their respective repair/customer care contact numbers to one another on a reciprocal basis.