Correct Address. In order for your 911/E911 calls to be properly directed to emergency services, we must have your correct Premises address. If you move the Voice Service to a different Premises without our approval or call from a non-registered telephone number, 911/E911 calls may be directed to the wrong emergency authority, may transmit the wrong address and/or or the Voice Service (including 911/E911) may fail altogether. Therefore, you must call Customer Service at 1-855-FOR- VYVE before you move the Voice Service to a new address to properly change your registered location. All changes in service address require our prior approval. YOU UNDERSTAND AND ACKNOWLEDGE THAT THE COMPANY WILL NEED SEVERAL BUSINESS DAYS TO UPDATE YOUR SERVICE ADDRESS IN THE E911 SYSTEM SO THAT YOUR 911/E911 CALLS CAN BE PROPERLY DIRECTED AND THERE MAY BE A DELAY IN MAKING THE NEW REGISTERED LOCATION AVAILABLE TO ROUTE 911 CALLS AND TO ADVISE THE APPROPRIATE EMERGENCY CALL TAKER OF YOUR NEW REGISTERED LOCATION. YOU ALSO UNDERSTAND AND ACKNOWLEDGE THAT YOUR 911/E911 CALLS WILL NOT FUNCTION UNTIL CORRECT AND VALID ADDRESS INFORMATION HAS BEEN INPUTTED INTO THE APPROPRIATE DATABASE OR IF YOU USE YOUR VOICE SERVICE FROM A LOCATION THAT IS DIFFERENT FROM THE PREMISES ADDRESS PROVIDED TO THE COMPANY, AND THAT THE PREMISES ADDRESS PROVIDED TO THE COMPANY WILL BE THE ONLY LOCATION TRANSMITTED TO THE EMERGENCY CALL TAKER AND FAILURE TO MAINTAIN ACCURATE LOCATION INFORMATION MAY CAUSE E911 COMMUNICATIONS TO FAIL.
Appears in 12 contracts
Samples: Vyve Broadband Residential Services Subscriber Agreement, Vyve Broadband Residential Services Subscriber Agreement, Vyve Broadband Residential Services Subscriber Agreement
Correct Address. MANY STATES REQUIRE BUSINESSES USING MULTI-LINE TELEPHONE SYSTEMS TO PROGRAM THEIR SYSTEMS TO TRANSMIT SPECIFIC LOCATION INFORMATION FOR (E.G., OFFICE NUMBER, ROOM NUMBER, FLOOR LEVEL, OR DIRECTIONAL QUADRANTS WITHIN INDIVIDUAL BUILDINGS, OR STREET ADDRESS FOR MULTI-LINE SYSTEMS THAT SERVE MULTIPLE DISCRETE BUILDINGS) 911 CALLS. CUSTOMER ACKNOWLEDGES AND UNDERSTANDS THAT IT, AND NOT COMCAST, BEARS SOLE RESPONSIBILITY TO ENSURE THAT IT IDENTIFIES AND COMPLIES WITH ALL SUCH APPLICABLE LAWS, AND ANY FAILURE TO DO SO IS A BREACH OF THE AGREEMENT. In order for your 911/E911 calls to be properly directed to emergency services, we Comcast must have your Customer’s correct Premises Service Location address. If you move the Customer moves Voice Service to a different Premises Service Location without our obtaining Comcast’s approval or call from a non-registered telephone numberand providing the correct information to Comcast, 911/E911 calls may be directed to the wrong emergency authority, may transmit the wrong address Service Location address, and/or or the Voice Service (including 911/E911) may fail altogether. Therefore, you Customer must call Customer Service at 1-855-FOR- VYVE contact Comcast before you move the moving Voice Service to a new address Service Location, or a new location within a Service Location. Subject to properly change your Article 20C.6, Customer acknowledges that 911 calls from nomadic Comcast Equipment assigned to the same telephone number will reach the emergency authority associated with the registered Service Location. Customer taking Enhanced Voice Service and/or Trunk Service is solely responsible for programming its telephone system to map each telephone number and extension to the correct location, and for updating the system as necessary to reflect moves or additions of stations within the Service Location. All changes in service address require our prior approvalEnhanced Voice Service updates can be made through the Business VoiceEdge™ web portal by the User or Group Administrator or by calling Customer Care. YOU UNDERSTAND AND ACKNOWLEDGE THAT THE COMPANY WILL NEED SEVERAL BUSINESS DAYS TO UPDATE YOUR SERVICE ADDRESS IN THE E911 SYSTEM SO THAT YOUR 911/E911 CALLS CAN BE PROPERLY DIRECTED AND THERE MAY BE A DELAY IN MAKING THE NEW REGISTERED LOCATION AVAILABLE TO ROUTE 911 CALLS AND TO ADVISE THE APPROPRIATE EMERGENCY CALL TAKER OF YOUR NEW REGISTERED LOCATION. YOU ALSO UNDERSTAND AND ACKNOWLEDGE THAT YOUR 911/E911 CALLS WILL NOT FUNCTION UNTIL CORRECT AND VALID ADDRESS INFORMATION HAS BEEN INPUTTED INTO THE APPROPRIATE DATABASE OR IF YOU USE YOUR VOICE SERVICE FROM A LOCATION THAT IS DIFFERENT FROM THE PREMISES ADDRESS PROVIDED TO THE COMPANY, AND THAT THE PREMISES ADDRESS PROVIDED TO THE COMPANY WILL BE THE ONLY LOCATION TRANSMITTED TO THE EMERGENCY CALL TAKER AND FAILURE TO MAINTAIN ACCURATE LOCATION INFORMATION MAY CAUSE E911 COMMUNICATIONS TO FAILUpdates to Enhanced Voice Service take up to seventy-two (72) hours to complete.
Appears in 8 contracts
Samples: cdn.pdc.business.comcast.com, cdn.pdc.business.comcast.com, cdn.wcdc.business.comcast.com
Correct Address. MANY STATES REQUIRE BUSINESSES USING MULTI-LINE TELEPHONE SYSTEMS TO PROGRAM THEIR SYSTEMS TO TRANSMIT SPECIFIC LOCATION INFORMATION FOR (E.G., OFFICE NUMBER, ROOM NUMBER, FLOOR LEVEL, OR DIRECTIONAL QUADRANTS WITHIN INDIVIDUAL BUILDINGS, OR STREET ADDRESS FOR MULTI-LINE SYSTEMS THAT SERVE MULTIPLE DISCRETE BUILDINGS) 911 CALLS. CUSTOMER ACKNOWLEDGES AND UNDERSTANDS THAT IT, AND NOT COMCAST, BEARS SOLE RESPONSIBILITY TO ENSURE THAT IT IDENTIFIES AND COMPLIES WITH ALL SUCH APPLICABLE LAWS, AND ANY FAILURE TO DO SO IS A BREACH OF THE AGREEMENT. In order for your 911/E911 calls to be properly directed to emergency services, we Comcast must have your Customer’s correct Premises Service Location address. If you move the Customer moves Voice Service to a different Premises Service Location without our obtaining Comcast’s approval or call from a non-registered telephone numberand providing the correct information to Comcast, 911/E911 calls may be directed to the wrong emergency authority, may transmit the wrong address Service Location address, and/or or the Voice Service (including 911/E911) may fail altogether. Therefore, you Customer must call Customer Service at 1-855-FOR- VYVE contact Comcast before you move the moving Voice Service to a new address Service Location, or a new location within a Service Location. Subject to properly change your Article 20C.6, Customer acknowledges that 911 calls from nomadic Comcast Equipment assigned to the same telephone number will reach the emergency authority associated with the registered Service Location. Customer taking Enhanced Voice Service and/or Trunk Service is solely responsible for programming its telephone system to map eachtelephone number and extension to the correct location, and for updating the system as necessary to reflect moves or additions of stations within the Service Location. All changes in service address require our prior approvalEnhanced Voice Service updates can be made through the Business VoiceEdge™ web portal by the User or Group Administrator or by calling Customer Care. YOU UNDERSTAND AND ACKNOWLEDGE THAT THE COMPANY WILL NEED SEVERAL BUSINESS DAYS TO UPDATE YOUR SERVICE ADDRESS IN THE E911 SYSTEM SO THAT YOUR 911/E911 CALLS CAN BE PROPERLY DIRECTED AND THERE MAY BE A DELAY IN MAKING THE NEW REGISTERED LOCATION AVAILABLE TO ROUTE 911 CALLS AND TO ADVISE THE APPROPRIATE EMERGENCY CALL TAKER OF YOUR NEW REGISTERED LOCATION. YOU ALSO UNDERSTAND AND ACKNOWLEDGE THAT YOUR 911/E911 CALLS WILL NOT FUNCTION UNTIL CORRECT AND VALID ADDRESS INFORMATION HAS BEEN INPUTTED INTO THE APPROPRIATE DATABASE OR IF YOU USE YOUR VOICE SERVICE FROM A LOCATION THAT IS DIFFERENT FROM THE PREMISES ADDRESS PROVIDED TO THE COMPANY, AND THAT THE PREMISES ADDRESS PROVIDED TO THE COMPANY WILL BE THE ONLY LOCATION TRANSMITTED TO THE EMERGENCY CALL TAKER AND FAILURE TO MAINTAIN ACCURATE LOCATION INFORMATION MAY CAUSE E911 COMMUNICATIONS TO FAILUpdates to Enhanced Voice Service take up to seventy-two (72) hours to complete.
Appears in 1 contract
Samples: cdn.pdc.business.comcast.com
Correct Address. MANY STATES REQUIRE BUSINESSES USING MULTI-LINE TELEPHONE SYSTEMS TO PROGRAM THEIR SYSTEMS TO TRANSMIT SPECIFIC LOCATION INFORMATION FOR (E.G., XXXXXX XXXXXX, XXXX XXXXXX, XXXXX XXXXX, XX DIRECTIONAL QUADRANTS WITHIN INDIVIDUAL BUILDINGS, OR STREET ADDRESS FOR MULTI-LINE SYSTEMS THAT SERVE MULTIPLE DISCRETE BUILDINGS) 911 CALLS. CUSTOMER ACKNOWLEDGES AND UNDERSTANDS THAT IT, AND NOT COMCAST, BEARS SOLE RESPONSIBILITY TO ENSURE THAT IT IDENTIFIES AND COMPLIES WITH ALL SUCH APPLICABLE LAWS, AND ANY FAILURE TO DO SO IS A BREACH OF THE AGREEMENT. In order for your 911/E911 calls to be properly directed to emergency services, we Comcast must have your Customer’s correct Premises Service Location address. If you move the Customer moves Voice Service to a different Premises Service Location without our obtaining Comcast’s approval or call from a non-registered telephone numberand providing the correct information to Comcast, 911/E911 calls may be directed to the wrong emergency authority, may transmit the wrong address Service Location address, and/or or the Voice Service (including 911/E911) may fail altogether. Therefore, you Customer must call Customer Service at 1-855-FOR- VYVE contact Comcast before you move the moving Voice Service to a new address Service Location, or a new location within a Service Location. Subject to properly change your Article 20C.6, Customer acknowledges that 911 calls from nomadic Comcast Equipment assigned to the same telephone number will reach the emergency authority associated with the registered Service Location. Customer taking Enhanced Voice Service and/or Trunk Service is solely responsible for programming its telephone system to map each telephone number and extension to the correct location, and for updating the system as necessary to reflect moves or additions of stations within the Service Location. All changes in service address require our prior approvalEnhanced Voice Service updates can be made through the Business VoiceEdge™ web portal by the User or Group Administrator or by calling Customer Care. YOU UNDERSTAND AND ACKNOWLEDGE THAT THE COMPANY WILL NEED SEVERAL BUSINESS DAYS TO UPDATE YOUR SERVICE ADDRESS IN THE E911 SYSTEM SO THAT YOUR 911/E911 CALLS CAN BE PROPERLY DIRECTED AND THERE MAY BE A DELAY IN MAKING THE NEW REGISTERED LOCATION AVAILABLE TO ROUTE 911 CALLS AND TO ADVISE THE APPROPRIATE EMERGENCY CALL TAKER OF YOUR NEW REGISTERED LOCATION. YOU ALSO UNDERSTAND AND ACKNOWLEDGE THAT YOUR 911/E911 CALLS WILL NOT FUNCTION UNTIL CORRECT AND VALID ADDRESS INFORMATION HAS BEEN INPUTTED INTO THE APPROPRIATE DATABASE OR IF YOU USE YOUR VOICE SERVICE FROM A LOCATION THAT IS DIFFERENT FROM THE PREMISES ADDRESS PROVIDED TO THE COMPANY, AND THAT THE PREMISES ADDRESS PROVIDED TO THE COMPANY WILL BE THE ONLY LOCATION TRANSMITTED TO THE EMERGENCY CALL TAKER AND FAILURE TO MAINTAIN ACCURATE LOCATION INFORMATION MAY CAUSE E911 COMMUNICATIONS TO FAILUpdates to Enhanced Voice Service take up to seventy-two (72) hours to complete.
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