Common use of Credit Structure and Amounts Clause in Contracts

Credit Structure and Amounts. Customer is eligible to receive a credit equal to ten percent (10%) of the UCCaaS/Hosted Calling application MRC for each user who has experienced an Outage and Customer was not properly notified.

Appears in 3 contracts

Samples: Service Level Agreement, Service Level Agreement, Service Level Agreement

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Credit Structure and Amounts. Customer is eligible to receive a credit equal to ten percent (10%) of the UCCaaS/Hosted Calling application MRC for each user who has experienced UCCaaS application which had an Outage and Customer was not properly notified.

Appears in 3 contracts

Samples: Service Level Agreement, Service Level Agreement, Service Level Agreement

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Credit Structure and Amounts. Customer is eligible to receive a credit equal to ten percent (10%) of the UCCaaS/Hosted Calling application MRC for each UCCaaS/Hosted Calling applicationfor each user who which hadwho has experienced an Outage and Customer was not properly notified.

Appears in 1 contract

Samples: Service Level Agreement

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