Common use of Custom Storage Election Clause in Contracts

Custom Storage Election. Customer may elect to include Custom Storage as part of their Contact Centre Services, enabling Customer to store media files in their own S3 Bucket instead of the default Cloud Storage Bucket. Custom Storage is subject to these limitations and conditions:  These conditions apply at the Business Unit level with no tailored permissions applied to individuals or groups.  All recordings must be played directly on the RingCentral Contact Centre platform.  A minimum of one RingCentral Contact Centre Seat licence must be retained at all times to access and play recordings from the S3 Bucket.  Files cannot be played directly from S3 Bucket.  There is no bulk export option for any recordings from S3 Bucket.  There are no custom file naming conventions.  All files are encrypted within the client-provided S3 Bucket.  There is no error checking between RingCentral Contact Centre and Amazon S3.  There is no defined timetable for Time to Live (TTL) at this time.  There is no migration of recordings from previous storage solutions to Custom Storage.  Encrypted files cannot be moved to another S3 Bucket.  Changes made to the S3 Bucket will disable the ability to listen to recordings through RingCentral Contact Centre platform.  Custom Storage is deployable via template method only, and deviation from the deployed template is not supported. This includes, but is not limited to: o Changing security profile and settings. o Changing any coding to target different Buckets. o Changing of any file names (this may be redundant).