Common use of CUSTOMER acknowledges Clause in Contracts

CUSTOMER acknowledges. 11.9.1 That GDS’s only mechanism for routing 911, E911, or any other emergency calls directly to the correct emergency center (public safety answering point or “PSAP”) is the detailed physical dispatchable location information registered for the account at any given time; 11.9.2 CUSTOMER agrees to assist GDS in validating a 911 registered dispatchable location address that has been rejected by the 911 provider; 11.9.3 Neither 911, E911 nor any emergency calling service will be provided until CUSTOMER’s dispatchable location(s) has(have) been validated. Dispatchable location validation may take longer than 48 hours for newly constructed buildings, particularly locations where GDS has not previously established service; 11.9.4 That any location passed directly by GDS to the PSAP by GDS will be the most recent physical dispatchable location registered by CUSTOMER; 11.9.5 That it shall be CUSTOMER’s responsibility to update the detailed phone line-by-line dispatchable location information described in Section 11.7 above; 11.9.6 If CUSTOMER moves to a new location and does not provide updated dispatchable location for a device, any 911 call made from that device may be sent to the PSAP nearest the last dispatchable location registered by customer, may transmit the wrong address, and may fail altogether; and 11.9.7 That if CUSTOMER fails to provide and/or update such information and GDS becomes aware of such failure, GDS may, but will not be required to, route the caller to a national emergency call center as a last resort. CUSTOMER shall pay all costs incurred by GDS for calls that are routed to a national emergency call center.