Common use of CUSTOMER OTHER CONTRACTUAL REQUIREMENTS Clause in Contracts

CUSTOMER OTHER CONTRACTUAL REQUIREMENTS. Call Off Guarantor INTENTIONALLY LEFT BLANK – NOT REQUIRED ADDITIONAL AND/OR ALTERNATIVE CLAUSES Alternative and/or Additional Clauses Call Off Schedule 11 specifies the additional Clauses requested by the Ministry of Defence as Customer that shall apply to this Call Off Contract. FORMATION OF CALL OFF CONTRACT BY SIGNING AND RETURNING THIS ORDER FORM THE SUPPLIER AGREES to enter a Call Off Contract with the Customer to provide the Goods and/or Services. The Parties hereby acknowledge and agree that they have read the Order Form and the Call Off Terms and by signing below agree to be bound by this Call Off Contract. In accordance with paragraph 6.3 of Framework Schedule 5 (Call Off Procedure), the Parties hereby acknowledge and agree that this Call Off Contract shall be formed when the Customer acknowledges the receipt of the signed copy of the Order Form from the Supplier within two (2) Working Days from receipt (the “Call Off Effective Date”). This Call Off Contract may be executed in any number of counterparts, each of which when executed and delivered shall constitute a duplicate original, but all the counterparts shall together constitute the one agreement. Transmission of the executed signature page of a counterpart of this agreement by (a) fax or (b) e-mail (in PDF, JPEG or other agreed format) shall take effect as delivery of an executed counterpart of this agreement. If either method of delivery is adopted, without prejudice to the validity of the agreement thus made, each party shall provide the others with the original of such counterpart as soon as reasonably possible thereafter. For and on behalf of the Supplier: Name and Title LCC Oil, 00 Xxxxxxxxxx Xx, Xxxxxxxxx, Xx Xxxxxx, BT80 9XD Signature Date For and on behalf of the Customer: Name and Title Ministry of Defence Signature Date   Part 2 – DFFS/5051 Call Off Terms CONTENT Clause Page A. GENERAL PROVISIONS 8 1. DEFINITIONS AND INTERPRETATION 8 2. DUE DILIGENCE 9 3. CALL OFF GUARANTEE 10 4. CALL OFF CONTRACT PERIOD 10 5. WARRANTIES AND REPRESENTATIONS 10 6. PURCHASING PROCEDURE 12

CUSTOMER OTHER CONTRACTUAL REQUIREMENTS. Call Off Guarantor INTENTIONALLY LEFT BLANK – NOT REQUIRED ADDITIONAL AND/OR ALTERNATIVE CLAUSES Alternative and/or Additional Clauses Call Off Schedule 11 specifies the additional Clauses requested by the Ministry of Defence as Customer that shall apply to this Call Off Contract. FORMATION OF CALL OFF CONTRACT BY SIGNING AND RETURNING THIS ORDER FORM THE SUPPLIER AGREES to enter a Call Off Contract with the Customer to provide the Goods and/or Services. The Parties hereby acknowledge and agree that they have read the Order Form and the Call Off Terms and by signing below agree to be bound by this Call Off Contract. In accordance with paragraph 6.3 of Framework Schedule 5 (Call Off Procedure), the Parties hereby acknowledge and agree that this Call Off Contract shall be formed when the Customer acknowledges the receipt of the signed copy of the Order Form from the Supplier within two (2) Working Days from receipt (the “Call Off Effective Date”). This Call Off Contract may be executed in any number of counterparts, each of which when executed and delivered shall constitute a duplicate original, but all the counterparts shall together constitute the one agreement. Transmission of the executed signature page of a counterpart of this agreement by (a) fax or (b) e-mail (in PDF, JPEG or other agreed format) shall take effect as delivery of an executed counterpart of this agreement. If either method of delivery is adopted, without prejudice to the validity of the agreement thus made, each party shall provide the others with the original of such counterpart as soon as reasonably possible thereafter. For and on behalf of the Supplier: Name and Title LCC OilCertas Energy Ltd t/a Scottish Fuels, 00 Xxxxxxxxxx XxTryst House, XxxxxxxxxGlenbervie Business Park, Xx XxxxxxLarbert, BT80 9XD FK5 4RB Signature Date For and on behalf of the Customer: Name and Title Ministry of Defence Signature Date   Part 2 – DFFS/5051 Call Off Terms CONTENT Clause Page A. GENERAL PROVISIONS 8 9 1. DEFINITIONS AND INTERPRETATION 8 9 2. DUE DILIGENCE 9 10 3. CALL OFF GUARANTEE 10 11 4. CALL OFF CONTRACT PERIOD 10 11 5. WARRANTIES AND REPRESENTATIONS 10 11 6. PURCHASING PROCEDURE 13 7. SUPPLY OF SERVICES 14 8. SUPPLY OF GOODS 14 9. INSTALLATION WORKS 19 10. CUSTOMER RESPONSIBILITIES 19 B. CALL OFF CONTRACT PERFORMANCE 21 11. PROVISION AND REMOVAL OF EQUIPMENT 21 12. PREMISES 22 13. PROPERTY 23 14. STANDARDS AND QUALITY 24 15. TESTING 25 16. SERVICE LEVELS AND SERVICE CREDITS 25 17. MONITORING OF CALL OFF CONTRACT PERFORMANCE 25

CUSTOMER OTHER CONTRACTUAL REQUIREMENTS. Call Off Guarantor INTENTIONALLY LEFT BLANK – NOT REQUIRED ADDITIONAL AND/OR ALTERNATIVE CLAUSES Alternative and/or Additional Clauses Call Off Schedule 11 specifies the additional Clauses requested by the Ministry of Defence as Customer that shall apply to this Call Off Contract. FORMATION OF CALL OFF CONTRACT BY SIGNING AND RETURNING THIS ORDER FORM THE SUPPLIER AGREES to enter a Call Off Contract with the Customer to provide the Goods and/or Services. The Parties hereby acknowledge and agree that they have read the Order Form and the Call Off Terms and by signing below agree to be bound by this Call Off Contract. In accordance with paragraph 6.3 of Framework Schedule 5 (Call Off Procedure), the Parties hereby acknowledge and agree that this Call Off Contract shall be formed when the Customer acknowledges the receipt of the signed copy of the Order Form from the Supplier within two (2) Working Days from receipt (the “Call Off Effective Date”). This Call Off Contract may be executed in any number of counterparts, each of which when executed and delivered shall constitute a duplicate original, but all the counterparts shall together constitute the one agreement. Transmission of the executed signature page of a counterpart of this agreement by (a) fax or (b) e-mail (in PDF, JPEG or other agreed format) shall take effect as delivery of an executed counterpart of this agreement. If either method of delivery is adopted, without prejudice to the validity of the agreement thus made, each party shall provide the others with the original of such counterpart as soon as reasonably possible thereafter. For and on behalf of the Supplier: Name and Title LCC Oil, 00 Xxxxxxxxxx Xx, Xxxxxxxxx, Xx Xxxxxx, BT80 9XD Signature Date For and on behalf of the Customer: Name and Title Ministry of Defence Signature Date   Part 2 – DFFS/5051 DFFS/5062 Call Off Terms CONTENT Clause Page A. GENERAL PROVISIONS 8 1. DEFINITIONS AND INTERPRETATION 8 2. DUE DILIGENCE 9 3. CALL OFF GUARANTEE 10 4. CALL OFF CONTRACT PERIOD 10 5. WARRANTIES AND REPRESENTATIONS 10 6. PURCHASING PROCEDURE 12

CUSTOMER OTHER CONTRACTUAL REQUIREMENTS. Call Off Guarantor INTENTIONALLY LEFT BLANK – NOT REQUIRED ADDITIONAL AND/OR ALTERNATIVE CLAUSES Alternative and/or Additional Clauses Call Off Schedule 11 specifies the additional Clauses requested by the Ministry of Defence as Customer that shall apply to this Call Off Contract. FORMATION OF CALL OFF CONTRACT BY SIGNING AND RETURNING THIS ORDER FORM THE SUPPLIER AGREES to enter a Call Off Contract with the Customer to provide the Goods and/or Services. The Parties hereby acknowledge and agree that they have read the Order Form and the Call Off Terms and by signing below agree to be bound by this Call Off Contract. In accordance with paragraph 6.3 of Framework Schedule 5 (Call Off Procedure), the Parties hereby acknowledge and agree that this Call Off Contract shall be formed when the Customer acknowledges the receipt of the signed copy of the Order Form from the Supplier within two (2) Working Days from receipt (the “Call Off Effective Date”). This Call Off Contract may be executed in any number of counterparts, each of which when executed and delivered shall constitute a duplicate original, but all the counterparts shall together constitute the one agreement. Transmission of the executed signature page of a counterpart of this agreement by (a) fax or (b) e-mail (in PDF, JPEG or other agreed format) shall take effect as delivery of an executed counterpart of this agreement. If either method of delivery is adopted, without prejudice to the validity of the agreement thus made, each party shall provide the others with the original of such counterpart as soon as reasonably possible thereafter. For and on behalf of the Supplier: Name and Title LCC Oil, 00 Xxxxxxxxxx Xx, Xxxxxxxxx, Xx Xxxxxx, BT80 9XD Signature Date For and on behalf of the Customer: Name and Title Ministry of Defence Signature Date   Part 2 – DFFS/5051 DFFS/5061 Call Off Terms CONTENT Clause Page A. GENERAL PROVISIONS 8 9 1. DEFINITIONS AND INTERPRETATION 8 9 2. DUE DILIGENCE 9 10 3. CALL OFF GUARANTEE 10 11 4. CALL OFF CONTRACT PERIOD 10 11 5. WARRANTIES AND REPRESENTATIONS 10 11 6. PURCHASING PROCEDURE 13 7. SUPPLY OF SERVICES 14 8. SUPPLY OF GOODS 14 9. INSTALLATION WORKS 19 10. CUSTOMER RESPONSIBILITIES 19 B. CALL OFF CONTRACT PERFORMANCE 21 11. PROVISION AND REMOVAL OF EQUIPMENT 21 12. PREMISES 22 13. PROPERTY 23 14. STANDARDS AND QUALITY 24 15. TESTING 25 16. SERVICE LEVELS AND SERVICE CREDITS 25 17. MONITORING OF CALL OFF CONTRACT PERFORMANCE 25

CUSTOMER OTHER CONTRACTUAL REQUIREMENTS. Call Off Guarantor INTENTIONALLY LEFT BLANK – NOT REQUIRED ADDITIONAL AND/OR ALTERNATIVE CLAUSES Alternative and/or Additional Clauses Call Off Schedule 11 specifies the additional Clauses requested by the Ministry of Defence as Customer that shall apply to this Call Off Contract. FORMATION OF CALL OFF CONTRACT BY SIGNING AND RETURNING THIS ORDER FORM THE SUPPLIER AGREES to enter a Call Off Contract with the Customer to provide the Goods and/or Services. The Parties hereby acknowledge and agree that they have read the Order Form and the Call Off Terms and by signing below agree to be bound by this Call Off Contract. In accordance with paragraph 6.3 of Framework Schedule 5 (Call Off Procedure), the Parties hereby acknowledge and agree that this Call Off Contract shall be formed when the Customer acknowledges the receipt of the signed copy of the Order Form from the Supplier within two (2) Working Days from receipt (the “Call Off Effective Date”). This Call Off Contract may be executed in any number of counterparts, each of which when executed and delivered shall constitute a duplicate original, but all the counterparts shall together constitute the one agreement. Transmission of the executed signature page of a counterpart of this agreement by (a) fax or (b) e-mail (in PDF, JPEG or other agreed format) shall take effect as delivery of an executed counterpart of this agreement. If either method of delivery is adopted, without prejudice to the validity of the agreement thus made, each party shall provide the others with the original of such counterpart as soon as reasonably possible thereafter. For and on behalf of the Supplier: Name and Title LCC Oil, 00 Xxxxxxxxxx Xx, Xxxxxxxxx, Xx Xxxxxx, BT80 9XD Signature Date For and on behalf of the Customer: Name and Title Ministry of Defence Signature Date   Part 2 – DFFS/5051 Call Off Terms CONTENT Clause Page A. GENERAL PROVISIONS 8 9 1. DEFINITIONS AND INTERPRETATION 8 9 2. DUE DILIGENCE 9 10 3. CALL OFF GUARANTEE 10 11 4. CALL OFF CONTRACT PERIOD 10 11 5. WARRANTIES AND REPRESENTATIONS 10 11 6. PURCHASING PROCEDURE 13 7. SUPPLY OF SERVICES 14 8. SUPPLY OF GOODS 14 9. INSTALLATION WORKS 19 10. CUSTOMER RESPONSIBILITIES 19 B. CALL OFF CONTRACT PERFORMANCE 21 11. PROVISION AND REMOVAL OF EQUIPMENT 21 12. PREMISES 22 13. PROPERTY 23 14. STANDARDS AND QUALITY 24 15. TESTING 25 16. SERVICE LEVELS AND SERVICE CREDITS 25 17. MONITORING OF CALL OFF CONTRACT PERFORMANCE 25

CUSTOMER OTHER CONTRACTUAL REQUIREMENTS. Call Off Guarantor INTENTIONALLY LEFT BLANK – NOT REQUIRED ADDITIONAL AND/OR ALTERNATIVE CLAUSES Alternative and/or Additional Clauses Call Off Schedule 11 specifies the additional Clauses requested by the Ministry of Defence as Customer that shall apply to this Call Off Contract. FORMATION OF CALL OFF CONTRACT BY SIGNING AND RETURNING THIS ORDER FORM THE SUPPLIER AGREES to enter a Call Off Contract with the Customer to provide the Goods and/or Services. The Parties hereby acknowledge and agree that they have read the Order Form and the Call Off Terms and by signing below agree to be bound by this Call Off Contract. In accordance with paragraph 6.3 of Framework Schedule 5 (Call Off Procedure), the Parties hereby acknowledge and agree that this Call Off Contract shall be formed when the Customer acknowledges the receipt of the signed copy of the Order Form from the Supplier within two (2) Working Days from receipt (the “Call Off Effective Date”). This Call Off Contract may be executed in any number of counterparts, each of which when executed and delivered shall constitute a duplicate original, but all the counterparts shall together constitute the one agreement. Transmission of the executed signature page of a counterpart of this agreement by (a) fax or (b) e-mail (in PDF, JPEG or other agreed format) shall take effect as delivery of an executed counterpart of this agreement. If either method of delivery is adopted, without prejudice to the validity of the agreement thus made, each party shall provide the others with the original of such counterpart as soon as reasonably possible thereafter. For and on behalf of the Supplier: Name and Title LCC OilXxxxxx Petroleum Limited, 00 Xxxxxxxxxx XxLindum House, XxxxxxxxxBrinkworth, Xx XxxxxxChippenham, BT80 9XD Wilts, SN15 5DN Signature Date For and on behalf of the Customer: Name and Title Ministry of Defence Signature Date   Part 2 – DFFS/5051 Call Off Terms CONTENT Clause Page A. GENERAL PROVISIONS 8 1. DEFINITIONS AND INTERPRETATION 8 2. DUE DILIGENCE 9 3. CALL OFF GUARANTEE 10 4. CALL OFF CONTRACT PERIOD 10 5. WARRANTIES AND REPRESENTATIONS 10 6. PURCHASING PROCEDURE 12

CUSTOMER OTHER CONTRACTUAL REQUIREMENTS. Call Off Guarantor INTENTIONALLY LEFT BLANK – NOT REQUIRED ADDITIONAL AND/OR ALTERNATIVE CLAUSES Alternative and/or Additional Clauses Call Off Schedule 11 specifies the additional Clauses requested by the Ministry of Defence as Customer that shall apply to this Call Off Contract. FORMATION OF CALL OFF CONTRACT BY SIGNING AND RETURNING THIS ORDER FORM THE SUPPLIER AGREES to enter a Call Off Contract with the Customer to provide the Goods and/or Services. The Parties hereby acknowledge and agree that they have read the Order Form and the Call Off Terms and by signing below agree to be bound by this Call Off Contract. In accordance with paragraph 6.3 of Framework Schedule 5 (Call Off Procedure), the Parties hereby acknowledge and agree that this Call Off Contract shall be formed when the Customer acknowledges the receipt of the signed copy of the Order Form from the Supplier within two (2) Working Days from receipt (the “Call Off Effective Date”). This Call Off Contract may be executed in any number of counterparts, each of which when executed and delivered shall constitute a duplicate original, but all the counterparts shall together constitute the one agreement. Transmission of the executed signature page of a counterpart of this agreement by (a) fax or (b) e-mail (in PDF, JPEG or other agreed format) shall take effect as delivery of an executed counterpart of this agreement. If either method of delivery is adopted, without prejudice to the validity of the agreement thus made, each party shall provide the others with the original of such counterpart as soon as reasonably possible thereafter. For and on behalf of the Supplier: Name and Title LCC OilXxxxxx Energy, 00 Xxxxxxxxxx XxThe Xxxxxx Country Business Park, Xxxxxxxxxnew Road, Xx XxxxxxXxxxx Vale, BT80 9XD Hebden Bridge, West Yorkshire, HX7 5TT Signature Date For and on behalf of the Customer: Name and Title Ministry of Defence Signature Date   Part 2 – DFFS/5051 Call Off Terms CONTENT Clause Page A. GENERAL PROVISIONS 8 1. DEFINITIONS AND INTERPRETATION 8 2. DUE DILIGENCE 9 3. CALL OFF GUARANTEE 10 4. CALL OFF CONTRACT PERIOD 10 5. WARRANTIES AND REPRESENTATIONS 10 6. PURCHASING PROCEDURE 12

CUSTOMER OTHER CONTRACTUAL REQUIREMENTS. Call Off Guarantor INTENTIONALLY LEFT BLANK – NOT REQUIRED ADDITIONAL AND/OR ALTERNATIVE CLAUSES Alternative and/or Additional Clauses Call Off Schedule 11 specifies the additional Clauses requested by the Ministry of Defence as Customer that shall apply to this Call Off Contract. FORMATION OF CALL OFF CONTRACT BY SIGNING AND RETURNING THIS ORDER FORM THE SUPPLIER AGREES to enter a Call Off Contract with the Customer to provide the Goods and/or Services. The Parties hereby acknowledge and agree that they have read the Order Form and the Call Off Terms and by signing below agree to be bound by this Call Off Contract. In accordance with paragraph 6.3 of Framework Schedule 5 (Call Off Procedure), the Parties hereby acknowledge and agree that this Call Off Contract shall be formed when the Customer acknowledges the receipt of the signed copy of the Order Form from the Supplier within two (2) Working Days from receipt (the “Call Off Effective Date”). This Call Off Contract may be executed in any number of counterparts, each of which when executed and delivered shall constitute a duplicate original, but all the counterparts shall together constitute the one agreement. Transmission of the executed signature page of a counterpart of this agreement by (a) fax or (b) e-mail (in PDF, JPEG or other agreed format) shall take effect as delivery of an executed counterpart of this agreement. If either method of delivery is adopted, without prejudice to the validity of the agreement thus made, each party shall provide the others with the original of such counterpart as soon as reasonably possible thereafter. For and on behalf of the Supplier: Name and Title LCC Oil, 00 Xxxxxxxxxx Xx, Xxxxxxxxx, Xx Xxxxxx, BT80 9XD Signature Date For and on behalf of the Customer: Name and Title Ministry of Defence Signature Date   Part 2 – DFFS/5051 DFFS/5057 Call Off Terms CONTENT Clause Page A. GENERAL PROVISIONS 8 1. DEFINITIONS AND INTERPRETATION 8 2. DUE DILIGENCE 9 3. CALL OFF GUARANTEE 10 4. CALL OFF CONTRACT PERIOD 10 5. WARRANTIES AND REPRESENTATIONS 10 6. PURCHASING PROCEDURE 12

CUSTOMER OTHER CONTRACTUAL REQUIREMENTS. Call Off Guarantor INTENTIONALLY LEFT BLANK – NOT REQUIRED ADDITIONAL AND/OR ALTERNATIVE CLAUSES Alternative and/or Additional Clauses Call Off Schedule 11 specifies the additional Clauses requested by the Ministry of Defence as Customer that shall apply to this Call Off Contract. FORMATION OF CALL OFF CONTRACT BY SIGNING AND RETURNING THIS ORDER FORM THE SUPPLIER AGREES to enter a Call Off Contract with the Customer to provide the Goods and/or Services. The Parties hereby acknowledge and agree that they have read the Order Form and the Call Off Terms and by signing below agree to be bound by this Call Off Contract. In accordance with paragraph 6.3 of Framework Schedule 5 (Call Off Procedure), the Parties hereby acknowledge and agree that this Call Off Contract shall be formed when the Customer acknowledges the receipt of the signed copy of the Order Form from the Supplier within two (2) Working Days from receipt (the “Call Off Effective Date”). This Call Off Contract may be executed in any number of counterparts, each of which when executed and delivered shall constitute a duplicate original, but all the counterparts shall together constitute the one agreement. Transmission of the executed signature page of a counterpart of this agreement by (a) fax or (b) e-mail (in PDF, JPEG or other agreed format) shall take effect as delivery of an executed counterpart of this agreement. If either method of delivery is adopted, without prejudice to the validity of the agreement thus made, each party shall provide the others with the original of such counterpart as soon as reasonably possible thereafter. For and on behalf of the Supplier: Name and Title LCC OilCertas Energy, 00 Xxxxxxxxxx Xx000 Xxxxxxxxxxx Xxxxx, XxxxxxxxxXxxxxxxxx Xxxx, Xx XxxxxxXxxxxxxxxx, BT80 9XD XX0 0XX Signature Date For and on behalf of the Customer: Name and Title Ministry of Defence Signature Date   Part 2 – DFFS/5051 Call Off Terms CONTENT Clause Page A. GENERAL PROVISIONS 8 1. DEFINITIONS AND INTERPRETATION 8 2. DUE DILIGENCE 9 3. CALL OFF GUARANTEE 10 4. CALL OFF CONTRACT PERIOD 10 5. WARRANTIES AND REPRESENTATIONS 10 6. PURCHASING PROCEDURE 12

CUSTOMER OTHER CONTRACTUAL REQUIREMENTS. Call Off Guarantor INTENTIONALLY LEFT BLANK – NOT REQUIRED ADDITIONAL AND/OR ALTERNATIVE CLAUSES Alternative and/or Additional Clauses Call Off Schedule 11 specifies the additional Clauses requested by the Ministry of Defence as Customer that shall apply to this Call Off Contract. FORMATION OF CALL OFF CONTRACT BY SIGNING AND RETURNING THIS ORDER FORM THE SUPPLIER AGREES to enter a Call Off Contract with the Customer to provide the Goods and/or Services. The Parties hereby acknowledge and agree that they have read the Order Form and the Call Off Terms and by signing below agree to be bound by this Call Off Contract. In accordance with paragraph 6.3 of Framework Schedule 5 (Call Off Procedure), the Parties hereby acknowledge and agree that this Call Off Contract shall be formed when the Customer acknowledges the receipt of the signed copy of the Order Form from the Supplier within two (2) Working Days from receipt (the “Call Off Effective Date”). This Call Off Contract may be executed in any number of counterparts, each of which when executed and delivered shall constitute a duplicate original, but all the counterparts shall together constitute the one agreement. Transmission of the executed signature page of a counterpart of this agreement by (a) fax or (b) e-mail (in PDF, JPEG or other agreed format) shall take effect as delivery of an executed counterpart of this agreement. If either method of delivery is adopted, without prejudice to the validity of the agreement thus made, each party shall provide the others with the original of such counterpart as soon as reasonably possible thereafter. For and on behalf of the Supplier: Name and Title LCC Henty Oil, 00 Xxxxxxxxxx XxHuskisson Dock No1, XxxxxxxxxLiverpool, Xx Xxxxxx, BT80 9XD L3 0AT Signature Date For and on behalf of the Customer: Name and Title Ministry of Defence Signature Date   Part 2 – DFFS/5051 Call Off Terms CONTENT Clause Page A. GENERAL PROVISIONS 8 1. DEFINITIONS AND INTERPRETATION 8 2. DUE DILIGENCE 9 3. CALL OFF GUARANTEE 10 4. CALL OFF CONTRACT PERIOD 10 5. WARRANTIES AND REPRESENTATIONS 10 6. PURCHASING PROCEDURE 12

CUSTOMER OTHER CONTRACTUAL REQUIREMENTS. 28 Call Off Guarantor INTENTIONALLY LEFT BLANK – NOT REQUIRED Guarantee [This Call Off Contract will be subject to a Call Off Guarantee]29 [insert name of Call Off Guarantor] 30 Key Personnel [In Part C of Call Off Schedule 4 (Implementation Plan, Customer Responsibilities and Key Personnel) and Clause 26 of the Call Off Terms shall apply] 31 Relevant Convictions [Clause 27.2.1 shall apply] 32 Failure of Supplier Equipment [Clause 32.8 of the Call Off Terms shall apply. For the purposes of Clause 32.8, the value for X shall be [insert number of Service Failures] and the value for Y shall be [insert number of months] 33 Protection of Customer Data [ ] 34 Testing [ ] 35 Limitations on Liability [In Clause 36 of the Call Off Terms] 36 [Insurance] [Clause 37 of the Call Off Terms shall apply] 37 [Insert additional Insurance requirements] Termination without cause notice period [The minimum number of days for the purposes of Clause 41.3 of the Call Off Terms shall be [ten10]] 38 ADDITIONAL AND/OR ALTERNATIVE CLAUSES 39 Supplemental requirements to the Call Off Terms [ ] Amendments to/refinements of the Call Off Terms [ ] Alternative and/or Additional Clauses (select from Call Off Schedule 11 specifies the additional Clauses requested by the Ministry of Defence as Customer that shall apply to this Call Off Contract. 14 (Alternative and/or Additional Clauses)) [ ] FORMATION OF CALL OFF CONTRACT BY SIGNING AND RETURNING THIS ORDER FORM THE SUPPLIER AGREES (which may be done by electronic means) the Supplier agrees to enter a Call Off Contract with the Customer to provide the Goods and/or Services. The Parties hereby acknowledge and agree that they have read the Order Form and the Call Off Terms and by signing below agree to be bound by this Call Off Contract. In accordance with paragraph 6.3 7 of Framework Schedule 5 (Call Off Procedure), the Parties hereby acknowledge and agree that this Call Off Contract shall be formed when the Customer acknowledges (which may be done by electronic means) the receipt of the signed copy of the Order Form from the Supplier within two (2) Working Days from receipt (the “Call Off Effective Date”). This Call Off Contract may be executed in any number of counterparts, each of which when executed and delivered shall constitute a duplicate original, but all the counterparts shall together constitute the one agreement. Transmission of the executed signature page of a counterpart of this agreement by (a) fax or (b) e-mail (in PDF, JPEG or other agreed format) shall take effect as delivery of an executed counterpart of this agreement. If either method of delivery is adopted, without prejudice to the validity of the agreement thus made, each party shall provide the others with the original of such counterpart as soon as reasonably possible thereafterreceipt. For and on behalf of the Supplier: Name and Title LCC Oil, 00 Xxxxxxxxxx Xx, Xxxxxxxxx, Xx Xxxxxx, BT80 9XD Signature Date For and on behalf of the Customer: Name and Title Ministry of Defence Signature Date   Part 2 – DFFS/5051 Call Off Terms TABLE OF CONTENT Clause Page A. GENERAL PROVISIONS 8 PRELIMINARIES 14 1. DEFINITIONS AND INTERPRETATION 8 14 2. DUE DILIGENCE 9 15 3. REPRESENTATIONS AND WARRANTIES 15 4. CALL OFF GUARANTEE 10 4GUARANTEe 17 B. DURATION OF CALL OFF CONTRACT 17 5. CALL OFF CONTRACT PERIOD 10 5. WARRANTIES AND REPRESENTATIONS 10 17 C. CALL OFF CONTRACT PERFORMANCE 17 6. PURCHASING IMPLEMENTATION PLAN 17 7. GOODS AND/OR SERVICES 19 8. Services 21 9. GOODS 22 10. INSTALLATION WORKS 25 11. STANDARDS AND QUALITY 26 12. TESTING 27 13. SERVICE LEVELS AND SERVICE CREDITS 27 14. CRITICAL SERVICE LEVEL FAILURE 28 15. BUSINESS CONTINUITY AND DISASTER RECOVERY 28 16. DISRUPTION 28 17. SUPPLIER NOTIFICATION OF CUSTOMER CAUSE 29 18. CONTINUOUS IMPROVEMENT 29 D. CALL OFF CONTRACT GOVERNANCE 30 19. PERFORMANCE MONITORING 30 20. REPRESENTATIVES 30 21. RECORDS, AUDIT ACCESS AND OPEN BOOK DATA 31 22. CHANGE 32 E. PAYMENT, TAXATION AND VALUE FOR MONEY PROVISIONS 34 23. CALL OFF CONTRACT CHARGES AND PAYMENT 34 24. PROMOTING TAX COMPLIANCE 37 25. BENCHMARKING 37 F. SUPPLIER PERSONNEL AND SUPPLY CHAIN MATTERS 38 26. KEY PERSONNEL 38 27. SUPPLIER PERSONNEL 39 28. STAFF TRANSFER 40 29. SUPPLY CHAIN RIGHTS AND PROTECTION 41 G. PROPERTY MATTERS 45 30. CUSTOMER PREMISES 45 31. CUSTOMER PROPERTY 46 32. SUPPLIER EQUIPMENT 47 X. INTELLECTUAL PROPERTY AND INFORMATION 48 33. INTELLECTUAL PROPERTY RIGHTS 48 34. SECURITY AND PROTECTION OF INFORMATION 52 35. PUBLICITY AND BRANDING 59 I. LIABILITY AND INSURANCE 60 36. LIABILITY 60 37. INSURANCE 62 X. XXXXXXXX AND RELIEF 63 38. CUSTOMER REMEDIES FOR DEFAULT 63 39. SUPPLIER RELIEF DUE TO CUSTOMER CAUSE 65 40. FORCE MAJEURE 67 K. TERMINATION AND EXIT MANAGEMENT 68 41. CUSTOMER TERMINATION RIGHTS 68 42. SUPPLER TERMINATION RIGHTS 71 43. TERMINATION BY EITHER PARTY 72 44. CONSEQUENCES OF EXPIRY OR TERMINATION 72 L. MISCELLANEOUS AND GOVERNING LAW 73 45. COMPLIANCE 73 46. ASSIGNMENT AND NOVATION 75 47. WAIVER AND CUMULATIVE REMEDIES 75 48. RELATIONSHIP OF THE PARTIES 75 49. PREVENTION OF FRAUD AND BRIBERY 76 50. SEVERANCE 77 51. FURTHER ASSURANCES 77 52. ENTIRE AGREEMENT 78 53. THIRD PARTY RIGHTS 78 54. NOTICES 78 55. DISPUTE RESOLUTION 79 56. GOVERNING LAW AND JURISDICTION 80 CALL OFF SCHEDULE 1: DEFINITIONS 81 CALL OFF SCHEDULE 2: GOODS AND SERVICES 106 ANNEX 1: THE SERVICES 107 ANNEX 2: THE GOODS 108 CALL OFF SCHEDULE 3: CALL OFF CONTRACT CHARGES, PAYMENT AND INVOICING 109 ANNEX 1: CALL OFF CONTRACT CHARGES 116 ANNEX 2: PAYMENT TERMS/PROFILE 117 CALL OFF SCHEDULE 4: IMPLEMENTATION PLAN, CUSTOMER RESPONSIBILITIES AND KEY PERSONNEL 118 CALL OFF SCHEDULE 5: TESTING 122 ANNEX 1: SATISFACTION CERTIFICATE 125 CALL OFF SCHEDULE 6: SERVICE LEVELS, SERVICE CREDITS AND PERFORMANCE MONITORING 126 ANNEX 1 TO PART A: SERVICE LEVELS AND SERVICE CREDITS TABLE 130 ANNEX 2 TO PART A: CRITICAL SERVICE LEVEL FAILURE 132 ANNEX 1 TO PART B: ADDITIONAL PERFORMANCE MONITORING REQUIREMENTS 135 CALL OFF SCHEDULE 7: STANDARDS 136 CALL OFF SCHEDULE 8: SECURITY 137 ANNEX 1: Security Policy 149 ANNEX 2: Security Management Plan 150 [CALL OFF SCHEDULE 9: BUSINESS CONTINUITY AND DISASTER RECOVERY] 151 CALL OFF SCHEDULE 10: EXIT MANAGEMENT 159 CALL OFF SCHEDULE 11: STAFF TRANSFER 170 ANNEX TO PART A: PENSIONS 179 ANNEX TO PART B: Pensions 188 ANNEX to schedule: LIST OF NOTIFIED SUB-CONTRACTORS 201 CALL OFF SCHEDULE 12: DISPUTE RESOLUTION PROCEDURE 12202 CALL OFF SCHEDULE 13: VARIATION FORM 207 CALL OFF SCHEDULE 14: TRANSPARENCY REPORTS 208 ANNEX 1: LIST OF TRANSPARENCY REPORTS 209 CALL OFF SCHEDULE 15: ALTERNATIVE AND/OR ADDITIONAL CLAUSES 209 PART 2 – LANGUAGE SERVICES CALL OFF TERMS TERMS AND CONDITIONS PRELIMINARIES

CUSTOMER OTHER CONTRACTUAL REQUIREMENTS. Call Off Guarantor INTENTIONALLY LEFT BLANK – NOT REQUIRED ADDITIONAL AND/OR ALTERNATIVE CLAUSES Alternative and/or Additional Clauses Call Off Schedule 11 specifies the additional Clauses requested by the Ministry of Defence as Customer that shall apply to this Call Off Contract. FORMATION OF CALL OFF CONTRACT BY SIGNING AND RETURNING THIS ORDER FORM THE SUPPLIER AGREES to enter a Call Off Contract with the Customer to provide the Goods and/or Services. The Parties hereby acknowledge and agree that they have read the Order Form and the Call Off Terms and by signing below agree to be bound by this Call Off Contract. In accordance with paragraph 6.3 of Framework Schedule 5 (Call Off Procedure), the Parties hereby acknowledge and agree that this Call Off Contract shall be formed when the Customer acknowledges the receipt of the signed copy of the Order Form from the Supplier within two (2) Working Days from receipt (the “Call Off Effective Date”). This Call Off Contract may be executed in any number of counterparts, each of which when executed and delivered shall constitute a duplicate original, but all the counterparts shall together constitute the one agreement. Transmission of the executed signature page of a counterpart of this agreement by (a) fax or (b) e-mail (in PDF, JPEG or other agreed format) shall take effect as delivery of an executed counterpart of this agreement. If either method of delivery is adopted, without prejudice to the validity of the agreement thus made, each party shall provide the others with the original of such counterpart as soon as reasonably possible thereafter. For and on behalf of the Supplier: Name and Title LCC Oil, 00 Xxxxxxxxxx Xx, Xxxxxxxxx, Xx Xxxxxx, BT80 9XD Signature Date For and on behalf of the Customer: Name and Title Ministry of Defence Signature Date   Part 2 – DFFS/5051 DFFS/5060 Call Off Terms CONTENT Clause Page A. GENERAL PROVISIONS 8 9 1. DEFINITIONS AND INTERPRETATION 8 9 2. DUE DILIGENCE 9 10 3. CALL OFF GUARANTEE 10 11 4. CALL OFF CONTRACT PERIOD 10 11 5. WARRANTIES AND REPRESENTATIONS 10 11 6. PURCHASING PROCEDURE 13 7. SUPPLY OF SERVICES 14 8. SUPPLY OF GOODS 14 9. INSTALLATION WORKS 19 10. CUSTOMER RESPONSIBILITIES 19 B. CALL OFF CONTRACT PERFORMANCE 21 11. PROVISION AND REMOVAL OF EQUIPMENT 21 12. PREMISES 22 13. PROPERTY 23 14. STANDARDS AND QUALITY 24 15. TESTING 25 16. SERVICE LEVELS AND SERVICE CREDITS 25 17. MONITORING OF CALL OFF CONTRACT PERFORMANCE 25

CUSTOMER OTHER CONTRACTUAL REQUIREMENTS. Call Off Guarantor INTENTIONALLY LEFT BLANK – NOT REQUIRED ADDITIONAL AND/OR ALTERNATIVE CLAUSES Alternative and/or Additional Clauses Call Off Schedule 11 specifies the additional Clauses requested by the Ministry of Defence as Customer that shall apply to this Call Off Contract. FORMATION OF CALL OFF CONTRACT BY SIGNING AND RETURNING THIS ORDER FORM THE SUPPLIER AGREES to enter a Call Off Contract with the Customer to provide the Goods and/or Services. The Parties hereby acknowledge and agree that they have read the Order Form and the Call Off Terms and by signing below agree to be bound by this Call Off Contract. In accordance with paragraph 6.3 of Framework Schedule 5 (Call Off Procedure), the Parties hereby acknowledge and agree that this Call Off Contract shall be formed when the Customer acknowledges the receipt of the signed copy of the Order Form from the Supplier within two (2) Working Days from receipt (the “Call Off Effective Date”). This Call Off Contract may be executed in any number of counterparts, each of which when executed and delivered shall constitute a duplicate original, but all the counterparts shall together constitute the one agreement. Transmission of the executed signature page of a counterpart of this agreement by (a) fax or (b) e-mail (in PDF, JPEG or other agreed format) shall take effect as delivery of an executed counterpart of this agreement. If either method of delivery is adopted, without prejudice to the validity of the agreement thus made, each party shall provide the others with the original of such counterpart as soon as reasonably possible thereafter. For and on behalf of the Supplier: Name and Title LCC Oil, 00 Xxxxxxxxxx Xx, Xxxxxxxxx, Xx Xxxxxx, BT80 9XD Signature Date For and on behalf of the Customer: Name and Title Ministry of Defence Signature Date   Part 2 – DFFS/5051 DFFS/5059 Call Off Terms CONTENT Clause Page A. GENERAL PROVISIONS 8 9 1. DEFINITIONS AND INTERPRETATION 8 9 2. DUE DILIGENCE 9 10 3. CALL OFF GUARANTEE 10 11 4. CALL OFF CONTRACT PERIOD 10 11 5. WARRANTIES AND REPRESENTATIONS 10 11 6. PURCHASING PROCEDURE 13 7. SUPPLY OF SERVICES 14 8. SUPPLY OF GOODS 14 9. INSTALLATION WORKS 19 10. CUSTOMER RESPONSIBILITIES 19 B. CALL OFF CONTRACT PERFORMANCE 21 11. PROVISION AND REMOVAL OF EQUIPMENT 21 12. PREMISES 22 13. PROPERTY 23 14. STANDARDS AND QUALITY 24 15. TESTING 25 16. SERVICE LEVELS AND SERVICE CREDITS 25 17. MONITORING OF CALL OFF CONTRACT PERFORMANCE 25