Customer Service Skills Sample Clauses

Customer Service Skills. The employee treats all customers (students, school staff, food service staff and delivery personnel) with courtesy and respect. He/she addresses their questions and concerns in a timely manner. The employee works with the food service manager if he/she is having a conflict with a customer that he/she is not able to solve on his/her own. Meets All Expectations Meets Most Expectations Does Not Meet Expectations (Improvement Needed) Comments
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Customer Service Skills. Positive attitude in meeting the needs of customers; communicates with customers in an appropriate manner; Friendly and helpful; Handles sensitive issues appropriately; Uses appropriate problem-solving strategies. Frequently fails to make an effort to meet customer needs. Often does not treat customers with courtesy and respect. Occasionally does not practice appropriate customer service skills. Occasionally does not treat customers with courtesy and respect. Meets expectations of customers on regular basis. Usually treats customers with courtesy and respect. Actively seeks to understand and satisfy customer needs. Consistently treats customers with courtesy and respect. Comments:
Sample 1
Customer Service Skills. Training to allow employees to be key contributors in the process of providing improved service to customers.
Sample 1
Customer Service Skills. Positive attitude in meeting the needs of customers; Communicates with customers in an appropriate manner; Friendly and helpful; Handles sensitive issues appropriately; Uses appropriate problem-solving strategies. 🞏 Frequently fails to make an effort to meet customer needs. Often does not treat customers with courtesy & respect. 🞏 Occasionally does no practice appropriate customer service skills. Occasionally does not treat customers with courtesy & respect. 🞏 Meets expectations of customers on regular basis. Usually treats customers with courtesy & respect. 🞏 Actively seeks to understand and satisfy customer needs. Consistently treats customers with courtesy & respect. COMMENTS:
Sample 1

Related to Customer Service Skills

  • Customer Service A. PRIMARY ACCOUNT REPRESENTATIVE. Supplier will assign an Account Representative to Sourcewell for this Contract and must provide prompt notice to Sourcewell if that person is changed. The Account Representative will be responsible for: • Maintenance and management of this Contract; • Timely response to all Sourcewell and Participating Entity inquiries; and • Business reviews to Sourcewell and Participating Entities, if applicable.

  • CUSTOMER SERVICE ACCESS The Competitive Supplier agrees to provide, or cause to be provided, certain customer services to Participating Consumers. Such services shall be reasonably accessible to all Participating Consumers, shall be available during normal working hours, shall allow Participating Consumers to transact business they may have with the Competitive Supplier, and shall serve as a communications liaison among the Competitive Supplier, the Town, and the Local Distributor. A toll-free telephone number will be established by Competitive Supplier and be available for Participating Consumers to contact Competitive Supplier during normal business hours (9:00 A.M. - 5:00 P.M. Eastern Standard Time, Monday through Friday) to resolve concerns, answer questions and transact business with respect to the service received from Competitive Supplier. The Town will post program-related information on the Town’s website which will be available to Participating Consumers for general information, product and service information, and other purposes.

  • CONTRACTOR CUSTOMER SERVICE REPRESENTATIVE Contractor shall designate a customer service representative (and inform Enterprise Services of the same) who shall be responsible for addressing Purchaser issues pertaining to this Master Contract.

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