Common use of Customer Support Services Clause in Contracts

Customer Support Services. Vendor shall provide a trouble ticketing service that provides a ticket queue system with customizable queues. Messages sent to certain conventional addresses such as xxxx-xxxxxxxxx@xxxx.xxx and xxxx-xxxxxx@xxxx.xxx shall automatically enter the ticket system.

Appears in 2 contracts

Samples: Secretariat Services Agreement, Services Agreement

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Customer Support Services. Vendor shall provide a trouble ticketing service that provides a ticket queue system with customizable queues. Messages sent to certain conventional addresses such as xxxx-xxxxxxxxx@xxxx.xxx and xxxx-xxxxxx@xxxx.xxx ietf- xxxxxx@xxxx.xxx shall automatically enter the ticket system.

Appears in 1 contract

Samples: Statement of Work

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Customer Support Services. Vendor shall provide a trouble ticketing service that provides a ticket queue system with customizable queues. Messages sent to certain conventional addresses addresses, such as xxxx-xxxxxxxxx@xxxx.xxx xxxx@xxx-xxxxxx.xxx and xxxx-xxxxxx@xxxx.xxx others, shall automatically enter the ticket system.

Appears in 1 contract

Samples: Secretariat Services Agreement

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