Common use of Customer Users Clause in Contracts

Customer Users. The Products and Services are provided on a per-seat, subscription basis. Customers are responsible for managing the creation, modification, and revoking of access of their users. The Customer is solely responsible for the management of access to the Products and Services of their users. The concurrent number of Active Users receiving access may not exceed the purchased number of Seats. If the number of Active Users exceed the purchased number of Seats, Customer is obligated to either pay for any Seats that surpass the purchased amount or immediately reduce its number of Active Users. Customer is not permitted to freely re-assign Seats to Users. KnowBe4 prohibits cycling of Seats amongst Customer’s personnel. If an Active User’s account is terminated or removed, that User’s Seat license is no longer considered in use and may be allocated to another User upon written approval by KnowBe4. Notwithstanding the foregoing, KnowBe4’s approval is not required in the instance an Active User’s account is terminated or removed due to Customer’s termination of that Active User’s employment, or otherwise for termination of contract with that Active User, to account for Customer’s normal attrition in workforce. Upon request by KnowBe4, Customer agrees to provide KnowBe4 with a certification of such compliance. KnowBe4 reserves the right to audit Customer’s compliance with this Section. Additional Seats may be added mid-subscription term and such additional Seats will be co-pending with the then-current subscription term and will terminate on the same date. Add-ons for more Seats mid-term will be priced at the same volume/level discount purchased under the applicable co-pending Quote and will be valid only until the end of such co-pending subscription term. Upon renewal, new rates may apply.

Customer Users. The Products and Subscription Services are only permitted to be used by the authorized number of Users for whom Customer paid the applicable Subscription Services fees. The Subscription Services are provided on a per-seatper- Seat, subscription basis. Customers are responsible for managing the creation, modification, and revoking of access of their users. The Customer is solely responsible for the management of access to the Products and Subscription Services of their usersits Users. The concurrent number of Active Users receiving access may not exceed the purchased number of purchased Seats. If the number of Active Users exceed exceeds the purchased number of purchased Seats, Customer is obligated to either pay for any Seats that surpass the purchased amount or immediately reduce its number of Active Users. Customer is not permitted to freely re-assign Seats to Users. KnowBe4 prohibits cycling of Seats amongst Customer’s personnel. If an Active User’s account is terminated or removed, that User’s Seat license is no longer considered in use active and may be allocated to another User upon written approval by KnowBe4. Notwithstanding the foregoing, KnowBe4’s approval is not required in the instance an Active User’s account is terminated or removed due to Customer’s termination of that Active User’s employment, or otherwise for termination of contract with that Active User, to account for Customer’s normal attrition in its workforce. KnowBe4 reserves the right to monitor Customer’s compliance with this Section. Upon request by KnowBe4, Customer agrees to provide KnowBe4 with a certification of such compliance. KnowBe4 reserves the right to audit Customer’s certify its compliance with this Section. Additional Seats may be added mid-subscription term during the applicable Subscription Term and such additional Seats will be co-pending with the then-current subscription term Subscription Term and will terminate on the same date. Add-ons for more Seats Seats, mid-term Subscription Term, will be priced at the same volume/level , level, and term discount purchased under the applicable co-pending Quote and will be valid only until the end of such co-pending subscription termSubscription Term. Upon renewal, new New rates may applyapply upon renewal.

Customer Users. The Products and Subscription Services are only permitted to be used by the authorized number of Users for whom Customer paid the applicable Subscription Services fees. The Subscription Services are provided on a per-seatSeat, subscription basis. Customers are responsible for managing the creation, modification, and revoking of access of their users. The Customer is solely responsible for the management of access to the Products and Subscription Services of their usersits Users. The concurrent number of Active Users receiving access may not exceed the purchased number of purchased Seats. If the number of Active Users exceed exceeds the purchased number of purchased Seats, Customer is obligated to either pay for any Seats that surpass the purchased amount or immediately reduce its number of Active Users. Customer is not permitted to freely re-assign Seats to Users. KnowBe4 prohibits cycling of Seats amongst Customer’s personnel. If an Active User’s account is terminated or removed, that User’s Seat license is no longer considered in use active and may be allocated to another User upon written approval by KnowBe4. Notwithstanding the foregoing, KnowBe4’s approval is not required in the instance an Active User’s account is terminated or removed due to Customer’s termination of that Active User’s employment, or otherwise for termination of contract with that Active User, to account for Customer’s normal attrition in its workforce. KnowBe4 reserves the right to monitor Customer’s compliance with this Section. Upon request by KnowBe4, Customer agrees to provide KnowBe4 with a certification of such compliance. KnowBe4 reserves the right to audit Customer’s certify its compliance with this Section. Additional Seats may be added mid-subscription term during the applicable Subscription Term and such additional Seats will be co-pending with the then-current subscription term Subscription Term and will terminate on the same date. Add-ons for more Seats mid-term Seats, mid- Subscription Term, will be priced at the same volume/level , level, and term discount purchased under the applicable co-pending Quote and will be valid only until the end of such co-pending subscription termSubscription Term. Upon renewal, new New rates may applyapply upon renewal.

Customer Users. The Products and Services are provided on a per-seat, subscription basis. Customers are responsible for managing the creation, modification, and revoking of access of their users. The Customer is solely responsible for the management of access to the Products and Services of their users. The concurrent number of Active Users receiving access may not exceed the purchased number of Seats. If the number of Active Users exceed the purchased number of Seats, Customer is obligated to either pay for any Seats that surpass the purchased amount or immediately reduce its number of Active Users. Customer is not permitted to freely re-assign Seats to Users. KnowBe4 prohibits cycling of Seats amongst Customer’s personnel. If an Active User’s account is terminated or removed, that User’s Seat license is no longer considered in use and may be allocated to another User upon written approval by KnowBe4. Notwithstanding the foregoing, KnowBe4’s approval is not required in the instance an Active User’s account is terminated or removed due to Customer’s termination of that Active User’s employment, or otherwise for termination of contract with that Active User, to account for Customer’s normal attrition in workforce. Upon request by KnowBe4, Customer agrees to provide KnowBe4 with a certification of such compliance. KnowBe4 reserves the right to audit Customer’s compliance with this Section. Additional Seats may be added mid-subscription term and such additional Seats will be co-pending with the then-current subscription term and will terminate on the same date. Add-ons for more Seats mid-term will be priced at the same volume/level discount purchased under the applicable co-pending Quote and will be valid only until the end of such co-co- pending subscription term. Upon renewal, new rates may apply.

Customer Users. The Products and Services are provided on a per-seat, subscription basis. Customers are responsible for managing the creation, modification, and revoking of access of their users. The Customer is solely responsible for the management of access to the Products and Services of their users. The concurrent number of Active Users receiving access may cannot exceed the purchased number of SeatsSeats by more than 10%. If the number of Customer’s Active Users exceed the purchased number of SeatsSeats by more than 10%, Customer is obligated to either pay for any Seats that surpass the purchased amount or immediately reduce its number of Active Users. Customer is not permitted to freely re-assign Seats to Users. KnowBe4 prohibits cycling of Seats amongst Customer’s personnel. If an Active User’s account is terminated or removed, that Useruser’s Seat license is no longer considered in use and may be allocated to another User upon written approval by KnowBe4. Notwithstanding the foregoing, KnowBe4’s approval is not required in the instance an Active User’s account is terminated or removed due to Customer’s termination of that Active User’s employment, or otherwise for termination of contract with that Active User, to account for Customer’s normal attrition in workforce. Upon request by KnowBe4, Customer agrees to provide KnowBe4 with a certification of such compliance. KnowBe4 reserves the right to audit Customer’s compliance with this Section. Products and Services are provided on a per-Seat, subscription basis. Additional Seats may be added mid-subscription term and such additional Seats will be co-pending with the then-current subscription term and will shall terminate on the same date. Add-ons for more Seats mid-mid- term will be priced at the same volume/level discount purchased under the applicable co-co- pending Quote and will be valid only until the end of such co-pending subscription term. Upon renewal, new rates may apply.

Customer Users. The Products and Subscription Services are only permitted to be used by the authorized number of Users for whom Customer paid the applicable Subscription Services fees. The Subscription Services are provided on a per-seatSeat, subscription basis. Customers are responsible for managing the creation, modification, and revoking of access of their users. The Customer is solely responsible for the management of access to the Products and Subscription Services of their usersits Users. The concurrent number of Active Users receiving access may not exceed the purchased number of purchased Seats. If the number of Active Users exceed exceeds the purchased number of purchased Seats, Customer is obligated to either pay for any Seats that surpass the purchased amount or immediately reduce its number of Active Users. Customer is not permitted to freely re-re- assign Seats to Users. KnowBe4 prohibits cycling of Seats amongst Customer’s personnel. If an Active User’s account is terminated or removed, that User’s Seat license is no longer considered in use active and may be allocated to another User upon written approval by KnowBe4. Notwithstanding the foregoing, KnowBe4’s approval is not required in the instance an Active User’s account is terminated or removed due to Customer’s termination of that Active User’s employment, or otherwise for termination of contract with that Active User, to account for Customer’s normal attrition in its workforce. KnowBe4 reserves the right to monitor Customer’s compliance with this Section. Upon request by KnowBe4, Customer agrees to provide KnowBe4 with a certification of such compliance. KnowBe4 reserves the right to audit Customer’s certify its compliance with this Section. Additional Seats may be added mid-subscription term during the applicable Subscription Term and such additional Seats will be co-pending with the then-current subscription term Subscription Term and will terminate on the same date. Add-ons for more Seats mid-term Seats, mid- Subscription Term, will be priced at the same volume/level , level, and term discount purchased under the applicable co-pending Quote and will be valid only until the end of such co-co- pending subscription termSubscription Term. Upon renewal, new New rates may applyapply upon renewal.