Data Interfaces & Network. Client is responsible to resolve any Off-Net related issues regarding interfaces or networks that are affecting the Solutions. When TRITAN identifies issues through monitoring that are the result of a problem with any Off-Net component, TRITAN will escalate said issues to the Client. The Client will provide a standard contact and escalation method for TRITAN to follow in such events. The Client will be solely responsible for coordinating its internal or third-party resources to work with TRITAN to resolve any such issues.
Appears in 3 contracts
Samples: Master Software & Services Agreement, Master Software & Services Agreement, Enterprise Software License and Services Agreement
Data Interfaces & Network. Client is responsible to resolve any Off-Net related issues regarding interfaces or networks that are affecting the Solutions. When TRITAN XXXXXX identifies issues through monitoring that are the result of a problem with any Off-Net component, TRITAN will escalate said issues to the Client. The Client will provide a standard contact and escalation method for TRITAN to follow in such events. The Client will be solely responsible for coordinating its internal or third-party resources to work with TRITAN to resolve any such issues.. 1.84
Appears in 1 contract
Samples: Master Software & Services Agreement