Common use of Data Storage and Backup Clause in Contracts

Data Storage and Backup. Genesys will create backups of critical Customer Data according to documented backup procedures. Customer Data will be stored and maintained solely on designated backup storage media within the Data Center(s). Backup data will not be stored on portable media. Customer Data stored on backup media will be protected from unauthorized access. Backup data for critical non- database production servers will be retained for approximately thirty (30) days. Backup data for critical production database servers and transactional data will be retained for a minimum of seven (7) days.

Data Storage and Backup. Genesys will create backups of critical Customer Data according to documented backup procedures. Customer Data will be stored and maintained solely on designated backup storage media within the Data Center(s). Backup data will not be stored on portable media. Customer Data stored on backup media will be protected from unauthorized access. Backup data for critical non- non-database production servers will be retained for approximately thirty (30) days. Backup data for critical production database servers and transactional data will be retained for a minimum of seven (7) days.