Dedicated Support Personnel. If Developer is a company of more than one person and the Order Form specifies dedicated support personnel, then Xxxxxxxxx agrees to assign a limited number of specific support personnel to respond to Customer's Support Requests, in order to maximize the chance that Customer Personnel will receive support from personnel familiar with Customer's use cases and pastSupport Requests.
Appears in 2 contracts
Samples: commonform.org, commonform.org
Dedicated Support Personnel. If Developer is a company of more than one person and the Order Form specifies dedicated support personnel, then Xxxxxxxxx agrees to assign a limited number of specific support personnel to respond to Customer's ’s Support Requests, in order to maximize the chance that Customer Personnel will receive support from personnel familiar with Customer's ’s use cases and pastSupport Requests.
Appears in 2 contracts
Samples: commonform.org, commonform.org