DELAYED TROUBLESHOOTING Sample Clauses

DELAYED TROUBLESHOOTING. If Telekom cannot render the services agreed for eight-hour and four-hour express troubleshooting as agreed for the standard service, a breakdown compensation shall be guaranteed for the malfunctioning CFL unless Telekom proves that it was not responsible for the failure to adhere to the agreed time limit. If the malfunction duration is within the scope of the agreed time limits, no breakdown compensation is payable. The malfunction duration shall be determined in full minutes and shall be calculated from the time difference between the receipt of the report of the malfunction by the central malfunction helpdesk of Telekom and the receipt by FirstMark of the report that the malfunction has been eliminated. Contract on the transfer of control over CFLs Delays in troubleshooting for which FirstMark is responsible shall diminish the calculated malfunction duration accordingly. If Telekom exceeds the time agreed for troubleshooting of the standard service (troubleshooting within 24 hours) by - more than 12 hours, FirstMark shall be reimbursed with 10 % of 1/12 of the annual remuneration of the relevant CFL, - more than 30 hours, FirstMark shall be reimbursed with 15 % of 1/12 of the annual remuneration of the relevant CFL and - more than 48 hours, FirstMark shall be reimbursed with 20% of 1/12 of the annual remuneration of the relevant CFL. If Telekom exceeds the time agreed for eight-hour express troubleshooting by - more than 2 hours, FirstMark shall be reimbursed with 10% of 1/12 of the annual remuneration of the relevant CFL, - more than 4 hours, FirstMark shall be reimbursed with 20% of 1/12 of the annual remuneration of the relevant CFL and - more than 8 hours, FirstMark shall be reimbursed with 40% of 1/12 of the annual remuneration of the relevant CFL. If Telekom exceeds the time agreed for four-hour express troubleshooting by - more than 1 hour, FirstMark shall be reimbursed with 20% of 1/12 of the annual remuneration of the relevant CFL, - more than 2 hours, FirstMark shall be reimbursed with 50% of 1/12 of the annual remuneration of the relevant CFL and - more than 4 hours, FirstMark shall be reimbursed with 100% of 1/12 of the annual remuneration of the relevant CFL. The period of examination for the reimbursements is one calendar month. For delays in the standard service or in eight-hour and four-hour express troubleshooting, a maximum of 1/12 of the annual remuneration shall be reimbursed. The reimbursement shall be settled at the beginning of th...
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Related to DELAYED TROUBLESHOOTING

  • Compatibility The Spacecraft Bus shall be compatible with standard GPS interfaces as defined in [**Redacted**].

  • Scheduling (a) Lessee will provide Lessor with requests for flight time and proposed flight schedules as far in advance of any given flight as possible. Lessee or the designated authorized representative(s) of Lessee shall submit scheduling requests under this Agreement to the designated authorized representative(s) of Lessor. Requests for flight time shall be in such form (whether oral or written) mutually convenient to, and agreed upon by, the parties. In addition to proposed schedules and flight times, Lessee shall upon request provide Lessor with the following information for each proposed flight prior to scheduled departure: (i) proposed departure point; (ii) destination; (iii) date and time of flight; (iv) the number of anticipated passengers; (v) the nature and extent of luggage to be carried; (vi) the date and time of a return flight, if any; and (vii) any other pertinent information concerning the proposed flight that Lessor or the flight crew may request.

  • Project Management With respect to each Project Plan, each party will appoint a project manager who will be the party responsible for overseeing the Project Plan.

  • Stability During the Term, Seller shall conduct the commercial stability program pursuant to Regulatory Requirements applicable as of the Effective Date at its own expense. Should additional stability studies be required, the Parties shall agree, in good faith, upon the protocol, and associated charges, based on the then current charge rates for the staff services, with invoicing for such additional services to occur when the lot is placed on stability.

  • Year 2000 Compatibility Borrower shall take all action necessary to assure that Borrower's computer based systems are able to operate and effectively process data including dates on and after January 1, 2000. At the request of Bank, Borrower shall provide Bank assurance acceptable to Bank of Borrower's Year 2000 compatibility.

  • Program Management (WBS 1.1) All components of the Project Management Plan as implemented for the Base Contract and Options 1-4 will be reviewed and amended to reflect specific needs for Option 5 and the outcome of continuous process improvement evaluations.

  • Commissioning preparation of a system or systems to allow hydrocarbons or other process fluids to be safely introduced into the system or systems for processing. In this phase testing will focus on systems, including utilities.

  • Contract Management (a) Atlantic will appoint one individual with sufficient seniority, experience and authority to oversee the Atlantic's performance under this Agreement (the Atlantic "Contract Manager") and, for periods when any Contract Manager is absent due to illness or vacation, a deputy for him or her, who will be the primary point of contact for the Executive Officers. One of the Trust's trustees, PEO, PFO, or such other Person designated by the Board from time to time, shall be the Trust's "Contract Manager". The Contract Managers for each Party shall be responsible for the overall management of this Agreement. Subject to and as contemplated by this Agreement, the Contract Managers or their deputies will have the authority and be given the primary responsibility to:

  • Interfaces 1 2 wire i/f (towards PSTN) -------------------------------------------------------------------------------------------------------- 2 2 wire i/f (towards standard handset) -------------------------------------------------------------------------------------------------------- 2.2 FUNCTIONS -------------------------------------------------------------------------------------------------------- 1 Selective Call -------------------------------------------------------------------------------------------------------- 2 Conference Call (up to four participants) ----------------------------------------------------------------------------------------------------------------------------------- ----------------------------------------------------------------------------------------------------------------------------------- 3 MANAGEMENT COMMUNICATION -------------------------------------------------------------------------------------------------------- 3.1 COMMUNICATION INTERFACES see OPTera Product Description SEC. 5.2.3 - Standard Communications Interfaces and SEC.7.3 - Management Communication -------------------------------------------------------------------------------------------------------- 1 F- Interface (RS 232) -------------------------------------------------------------------------------------------------------- 2 Q- interface as gateway to the EMS -------------------------------------------------------------------------------------------------------- 3 Qecc Routing (2 level IS-IS) -------------------------------------------------------------------------------------------------------- 4 Q I/F (Ethernet) -------------------------------------------------------------------------------------------------------- 5 Optical Supervisory Channel ----------------------------------------------------------------------------------------------------------------------------------- 6 OSC - wavelength IR IR IR see OPTera Product - bitrate Description SEC. 5.2.2 - optical span limit - Per Wavelength - transmission protocol Optical Service Channel and SEC.7.3 - Management Communication ----------------------------------------------------------------------------------------------------------------------------------- ----------------------------------------------------------------------------------------------------------------------------------- 3.2 O & M INTERFACES ----------------------------------------------------------------------------------------------------------------------------------- 1 8 x Remote Control Inputs ----------------------------------------------------------------------------------------------------------------------------------- 2 Remote Control Outputs ----------------------------------------------------------------------------------------------------------------------------------- 3 Card LED support ----------------------------------------------------------------------------------------------------------------------------------- 4 Subrack LED support ----------------------------------------------------------------------------------------------------------------------------------- 5 Rack Alarm support ----------------------------------------------------------------------------------------------------------------------------------- -----------------------------------------------------------------------------------------------------------------------------------

  • Quality Service Standards/NAV Errors Price Associates and the Fund may, from time to time, agree to certain quality service standards, with respect to the Services hereunder. In the event Price Associates is the party responsible for causing an error in the computation of the net asset value for a Fund or share class of a Fund (“NAV Error”), the actions that are required to be taken as to such NAV Error shall be made in accordance with the Fund’s Net Asset Value Error Correction Policy and Procedures (“NAV Error Policy”) attached hereto as Schedule II.

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