Deposit/ Withdrawal of Funds. 5.1. Funds deposit to the Client trading account 5.1.1. A Client can deposit funds to his/her account by means of the methods and payment systems available in the Personal Area. 5.1.2. If it is impossible to execute a deposit automatically, the request will be carried out by the Company’s financial department within 2 working days after it is created. 5.2. Withdrawal of funds from the Client’s trading account 5.2.1. The Client can withdraw funds from his/her account only to those payment systems which have been used in P. 5. 5.2.2. In the cases when deposit of the account was executed via various methods, withdrawal is executed via the same methods in the ratio according to the deposited sums; 5.2.3. In exceptional cases (such as force majeure circumstances, termination of payment system operation, etc) the Company is entitled to decline a Client’s funds withdrawal in this payment system. Depending on circumstances such cases are considered case by case. 5.2.4. According to the Company’s withdrawal policy, withdrawal requests are processed within 2 working days upon receipt of withdrawals request. 5.2.5. The Company in its sole discretion can request information from the Client about his/her source of income and source of funds in order to verify legitimacy of Client’s deposits and withdrawals and in order to comply with applicable regulations. 5.2.6. If an account has been deposited via a debit or a credit card at least one time, a withdrawal from the account should be executed back to this card during the year since the last deposit made via the card. 5.2.7. If an account was funded via debit or credit card, a card copy is required to process a withdrawal. The copy must contain the first 6 digits and the last 4 digits of the card number, cardholder’s name, expiry date and cardholder’s signature. 5.2.8. If an account has been deposited by a debit or a credit card and a withdrawal request is submitted within one calendar year from the date of the deposit, the funds will be credited back to the card. Up to 100% of the initial deposit can be withdrawn to the card. The amount exceeding the initial deposit may be withdrawn in full or partially via any other payment system or bank where the client has his personal e-wallet or bank account. 5.2.9. In case of any client's withdrawal request, Company reserves the right to conduct the additional KYC procedure followed by the face verification of the client via live video call through Skype/Zoom/GoogleMeets etc, where customer will be requested to show the originals of his/her documents to the camera where Company's Compliance Officer will review them. 5.2.9.1. Company reserves a right to record the video call for track records. 5.2.10. In case of any client's withdrawal request, the Company reserves the right to review the trading history of the client in detail or investigate the trading style and methods of the client. In this case, the withdrawal request of the client can be placed on hold. 5.2.10.1. The status of the withdrawal request can be marked as "in process". 5.2.10.2. After the Company's review or investigation, the withdrawal request can be approved, rejected. 5.2.10.3. In case of any suspicious trading activity or miscalculations found on the Client's side, the Company reserves the right to amend the withdrawal request(s) or reject them, as well as revoke/amend/delete any trades/orders/deals of the client. 5.2.11. The company reserves a right to reconcile financial operations on client’s trading accounts and payment Systems in order to see genuineness and consistency of the Client’s trading activities on the Company’s platform. 5.2.11.1. In case of discrepant transactions, the company may cancel any financial operations that are not found in the payment system’s records or were cancelled (chargeback).In this case, the company also reserves a right to cancel any trading operations made with the unconfirmed funds as well as call back any related payments for these operations, such as partner commission, auto-referral commission, promo and bonus lots, etc.
Appears in 2 contracts
Samples: Client Agreement, Customer Agreement
Deposit/ Withdrawal of Funds. 5.13.1. Funds deposit to the Client trading account
5.1.13.1.1. A Client can deposit funds to his/her account by means of the methods and payment systems available in the Personal Area.
5.1.23.1.2. If it is impossible to execute a deposit automatically, the request will be carried out by the Company’s financial department within 2 working days after it is created.
5.23.2. Withdrawal of funds from the Client’s trading account
5.2.13.2.1. The Client can withdraw funds from his/her account only to those payment systems which have been used in P. 53.
5.2.23.2.2. In the cases when deposit of the account was executed via various methods, withdrawal is executed via the same methods in the ratio according to the deposited sums;
5.2.33.2.3. In exceptional cases (such as force majeure circumstances, termination of payment system operation, etc) the Company is entitled to decline a Client’s funds withdrawal in this payment system. Depending on circumstances such cases are considered case by case.
5.2.43.2.4. According to the Company’s withdrawal policy, withdrawal requests are processed within 2 working days upon receipt of withdrawals request.
5.2.53.2.5. The Company in its sole discretion can request information from the Client about his/her source of income and source of funds in order to verify legitimacy of Client’s deposits and withdrawals and in order to comply with applicable regulations.
5.2.63.2.6. If an account has been deposited via a debit or a credit card at least one time, a withdrawal from the account should be executed back to this card during the year since the last deposit made via the card.
5.2.73.2.7. If an account was funded via debit or credit card, a card copy is required to process a withdrawal. The copy must contain the first 6 digits and the last 4 digits of the card number, cardholder’s name, expiry date and cardholder’s signature.
5.2.83.2.8. If an account has been deposited by a debit or a credit card and a withdrawal request is submitted within one calendar year from the date of the deposit, the funds will be credited back to the card. Up to 100% of the initial deposit can be withdrawn to the card. The amount exceeding the initial deposit may be withdrawn in full or partially via any other payment system or bank where the client has his personal e-wallet or bank account.
5.2.9. In case of any client's withdrawal request, Company reserves the right to conduct the additional KYC procedure followed by the face verification of the client via live video call through Skype/Zoom/GoogleMeets etc, where customer will be requested to show the originals of his/her documents to the camera where Company's Compliance Officer will review them.
5.2.9.1. Company reserves a right to record the video call for track records.
5.2.10. In case of any client's withdrawal request, the Company reserves the right to review the trading history of the client in detail or investigate the trading style and methods of the client. In this case, the withdrawal request of the client can be placed on hold.
5.2.10.1. The status of the withdrawal request can be marked as "in process".
5.2.10.2. After the Company's review or investigation, the withdrawal request can be approved, rejected.
5.2.10.3. In case of any suspicious trading activity or miscalculations found on the Client's side, the Company reserves the right to amend the withdrawal request(s) or reject them, as well as revoke/amend/delete any trades/orders/deals of the client.
5.2.113.2.9. The company reserves a right to reconcile financial operations on client’s trading accounts and payment Systems in order to see genuineness and consistency of the Client’s trading activities on the Company’s platform.
5.2.11.13.2.9.1. In case of discrepant transactions, the company may cancel any financial operations that are not found in the payment system’s records or were cancelled (chargeback).In chargeback). In this case, the company also reserves a right to cancel any trading operations made with the unconfirmed funds as well as call back any related payments for these operations, such as partner commission, auto-referral commission, promo and bonus lots, etc.
Appears in 2 contracts
Samples: Finvestus Agreement, Finvestus Agreement
Deposit/ Withdrawal of Funds. 5.1. Funds deposit to the Client trading account
5.1.1. A Client can deposit funds to his/her account by means of the methods and payment systems available in the Personal Area.
5.1.2. If it is impossible to execute a deposit automatically, the request will be carried out by the Company’s financial department within 2 working days after it is created.
5.2. Withdrawal of funds from the Client’s trading account
5.2.1. The Client can withdraw funds from his/her account only to those payment systems which have been used in P. 5.
5.2.2. In the cases when deposit of the account was executed via various methods, withdrawal is executed via the same methods in the ratio according to the deposited sums;
5.2.3. In exceptional cases (such as force majeure circumstances, termination of payment system operation, etc) the Company is entitled to decline a Client’s funds withdrawal in this payment system. Depending on circumstances such cases are considered case by case.
5.2.4. According to the Company’s withdrawal policy, withdrawal requests are processed within 2 working days upon receipt of withdrawals request.
5.2.5. The Company in its sole discretion can request information from the Client about his/her source of income and source of funds in order to verify legitimacy of Client’s deposits and withdrawals and in order to comply with applicable regulations.
5.2.6. If an account has been deposited via a debit or a credit card at least one time, a withdrawal from the account should be executed back to this card during the year since the last deposit made via the card.
5.2.7. If an account was funded via debit or credit card, a card copy is required to process a withdrawal. The copy must contain the first 6 digits and the last 4 digits of the card number, cardholder’s name, expiry date and cardholder’s signature.
5.2.8. If an account has been deposited by a debit or a credit card and a withdrawal request is submitted within one calendar year from the date of the deposit, the funds will be credited back to the card. Up to 100% of the initial deposit can be withdrawn to the card. The amount exceeding the initial deposit may be withdrawn in full or partially via any other payment system or bank where the client has his personal e-wallet or bank account.
5.2.9. In case of any client's withdrawal request, Company reserves the right to conduct the additional KYC procedure followed by the face verification of the client via live video call through Skype/Zoom/GoogleMeets etc, where customer will be requested to show the originals of his/her documents to the camera where Company's Compliance Officer will review them.
5.2.9.1. Company reserves a right to record the video call for track records.
5.2.10. In case of any client's withdrawal request, the Company reserves the right to review the trading history of the client in detail or investigate the trading style and methods of the client. In this case, the withdrawal request of the client can be placed on hold.
5.2.10.1. The status of the withdrawal request can be marked as "in process".
5.2.10.2. After the Company's review or investigation, the withdrawal request can be approved, rejected.
5.2.10.3. In case of any suspicious trading activity or miscalculations found on the Client's side, the Company reserves the right to amend the withdrawal request(s) or reject them, as well as revoke/amend/delete any trades/orders/deals of the client.
5.2.11. The company reserves a right to reconcile financial operations on client’s trading accounts and payment Systems in order to see genuineness and consistency of the Client’s trading activities on the Company’s platform.
5.2.11.15.2.9.1. In case of discrepant transactions, the company may cancel any financial operations that are not found in the payment system’s records or were cancelled (chargeback).In this case, the company also reserves a right to cancel any trading operations made with the unconfirmed funds as well as call back any related payments for these operations, such as partner commission, auto-referral commission, promo and bonus lots, etc.
Appears in 2 contracts
Samples: Customer Agreement, Customer Agreement
Deposit/ Withdrawal of Funds. 5.1. Funds deposit to the Client trading account
5.1.1. A Client can deposit funds to his/her account by means of the methods and payment systems available in the Personal Area.
5.1.2. If it is impossible to execute a deposit automatically, the request will be carried out by the Company’s financial department within 2 working days after it is created.
5.2. Withdrawal of funds from the Client’s trading account
5.2.1. The Client can withdraw funds from his/her account only to those payment systems which have been used in P. 5.
5.2.2. In the cases when deposit of the account was executed via various methods, withdrawal is executed via the same methods in the ratio according to the deposited sums;
5.2.3. In exceptional cases (such as force majeure circumstances, termination of payment system operation, etc) the Company is entitled to decline a Client’s funds withdrawal in this payment system. Depending on circumstances such cases are considered case by case.
5.2.4. According to the Company’s withdrawal policy, withdrawal requests are processed within 2 working days upon receipt of withdrawals request.
5.2.5. The Company in its sole discretion can request information from the Client about his/her source of income and source of funds in order to verify legitimacy of Client’s deposits and withdrawals and in order to comply with applicable regulations.
5.2.6. If an account has been deposited via a debit or a credit card at least one time, a withdrawal from the account should be executed back to this card during the year since the last deposit made via the card.
5.2.7. If an account was funded via debit or credit card, a card copy is required to process a withdrawal. The copy must contain the first 6 digits and the last 4 digits of the card number, cardholder’s name, expiry date and cardholder’s signature.
5.2.8. If an account has been deposited by a debit or a credit card and a withdrawal request is submitted within one calendar year from the date of the deposit, the funds will be credited back to the card. Up to 100% of the initial deposit can be withdrawn to the card. The amount exceeding the initial deposit may be withdrawn in full or partially via any other payment system or bank where the client has his personal e-e- wallet or bank account.
5.2.9. In case of any client's withdrawal request, Company reserves the right to conduct the additional KYC procedure followed by the face verification of the client via live video call through Skype/Zoom/GoogleMeets etc, where customer will be requested to show the originals of his/her documents to the camera where Company's Compliance Officer will review them.
5.2.9.1. Company reserves a right to record the video call for track records.
5.2.10. In case of any client's withdrawal request, the Company reserves the right to review the trading history of the client in detail or investigate the trading style and methods of the client. In this case, the withdrawal request of the client can be placed on hold.
5.2.10.1. The status of the withdrawal request can be marked as "in process".
5.2.10.2. After the Company's review or investigation, the withdrawal request can be approved, rejected.
5.2.10.3. In case of any suspicious trading activity or miscalculations found on the Client's side, the Company reserves the right to amend the withdrawal request(s) or reject them, as well as revoke/amend/delete any trades/orders/deals of the client.
5.2.11. The company reserves a right to reconcile financial operations on client’s trading accounts and payment Systems in order to see genuineness and consistency of the Client’s trading activities on the Company’s platform.
5.2.11.15.2.9.1. In case of discrepant transactions, the company may cancel any financial operations that are not found in the payment system’s records or were cancelled (chargeback).In this case, the company also reserves a right to cancel any trading operations made with the unconfirmed funds as well as call back any related payments for these operations, such as partner commission, auto-referral commission, promo and bonus lots, etc.
Appears in 1 contract
Samples: Customer Agreement
Deposit/ Withdrawal of Funds. 5.1. Funds deposit to the Client trading account
5.1.1. A Client can deposit funds to his/her account by means of the methods and payment systems available in the Personal Area.
5.1.2. If it is impossible to execute a deposit automatically, the request will be carried out by the Company’s financial department within 2 working days after it is created.
5.2. Withdrawal of funds from the Client’s trading account
5.2.1. The Client can withdraw funds from his/her account only to those payment systems which have been used in P. 5.
5.2.2. In the cases when deposit of the account was executed via various methods, withdrawal is executed via the same methods in the ratio according to the deposited sums;
5.2.3. In exceptional cases (such as force majeure circumstances, termination of payment system operation, etc) the Company is entitled to decline a Client’s funds withdrawal in this payment system. Depending on circumstances such cases are considered case by case.
5.2.4. According to the Company’s withdrawal policy, withdrawal requests are processed within 2 working days upon receipt of withdrawals request.
5.2.5. The Company in its sole discretion can request information from the Client about his/her source of income and source of funds in order to verify legitimacy of Client’s deposits and withdrawals and in order to comply with applicable regulations.
5.2.6. If an account has been deposited via a debit or a credit card at least one time, a withdrawal from the account should be executed back to this card during the year since the last deposit made via the card.
5.2.7. If an account was funded via debit or credit card, a card copy is required to process a withdrawal. The copy must contain the first 6 digits and the last 4 digits of the card number, cardholder’s name, expiry date and cardholder’s signature.
5.2.8. If an account has been deposited by a debit or a credit card and a withdrawal request is submitted within one calendar year from the date of the deposit, the funds will be credited back to the card. Up to 100% of the initial deposit can be withdrawn to the card. The amount exceeding the initial deposit may be withdrawn in full or partially via any other payment system or bank where the client has his personal e-wallet or bank account.
5.2.9. In case of any client's withdrawal request, Company reserves the right to conduct the additional KYC procedure followed by the face verification of the client via live video call through Skype/Zoom/GoogleMeets etc, where customer will be requested to show the originals of his/her documents to the camera where Company's Compliance Officer will review them.
5.2.9.1. Company reserves a right to record the video call for track records.
5.2.10. In case of any client's withdrawal request, the Company reserves the right to review the trading history of the client in detail or investigate the trading style and methods of the client. In this case, the withdrawal request of the client can be placed on hold.
5.2.10.1. The status of the withdrawal request can be marked as "in process".
5.2.10.2. After the Company's review or investigation, the withdrawal request can be approved, rejected.
5.2.10.3. In case of any suspicious trading activity or miscalculations found on the Client's side, the Company reserves the right to amend the withdrawal request(s) or reject them, as well as revoke/amend/delete any trades/orders/deals of the client.
5.2.11. The company reserves a right to reconcile financial operations on client’s trading accounts and payment Systems in order to see genuineness and consistency of the Client’s trading activities on the Company’s platform.
5.2.11.1. In case of discrepant transactions, the company may cancel any financial operations that are not found in the payment system’s records or were cancelled (chargeback).In this case, the company also reserves a right to cancel any trading operations made with the unconfirmed funds as well as call back any related payments for these operations, such as partner commission, auto-auto- referral commission, promo and bonus lots, etc.
Appears in 1 contract
Samples: Client Agreement