Common use of Description of the Service Provided Clause in Contracts

Description of the Service Provided. The Service offered by the Pharmacy will include all of the following: ● Distribution of a range of free injecting paraphernalia as deemed appropriate by We Are With You following national legislation and local policy. ● Provision of written information on harm reduction (for example on safer injecting or overdose prevention), plus ability to refer to We Are With You. ● Display the National Scheme logo. ● The Pharmacy will provide an introduction to the scheme and explain the rationale behind the Service to service users on first use. ● The service user will be provided with access to a user-friendly and confidential service from a quiet discreet area. ● The Pharmacy will encourage 100% returns and facilitate the safe disposal of used equipment. The Pharmacy should explore where needle syringe provision paraphernalia is being disposed. Non-returns should not impact on provision of equipment however strategies may be utilised to proactively encourage return. For example in the event where the service user frequently presents with no returns then the service user is not to be refused supply, but rather a one needle emergency pack is to be supplied. In recurrent exchanges where the service user returns the emergency pack, then the 10 pack can be dispensed. ● At least one sharps disposal device will be provided for each transaction. ● Information on the risks of unsafe disposal of injecting equipment. ● Consistent efforts to maximise return of used injecting equipment. ● Risk reduction advice and health promotion. This includes advice on a range of issues including the prevention of drug-related death, safer injecting technique, overdose prevention, blood-borne infections, contraception and safer sex, alcohol misuse, nutrition etc. ● Referral to other treatment services for effective health and social care as appropriate. ● Provision of information on the use of acidifiers encouraging the understanding of the health implications of overuse. ● Advice/interventions that prevent or curtail transition into injecting. These interventions should be targeted at current injectors and current smokers of substances than can be injected ● Advice/interventions on drug-related harm that does not involve injecting (e.g. harm related to smoking crack). ● The Pharmacy will record needle syringe provision activity and provide an explanation of the purpose of monitoring and what it is used for. ● The Pharmacy will use where available the online reporting service contracted by We Are With You (PharmOutcomes) to report the number of individuals seen, the total number of contacts, sharps bins returned, total number and stock given out by type. ● The pharmacies will liaise with the equipment provider using contact details provided by the equipment provider to arrange and agree order and delivery of stock. This will be provided on a next working day basis from the equipment provider (Orion) via their ordering, using items listed (insert local list) only unless instructed otherwise by We Are With You. ● The Pharmacy will inform Orion the frequency of delivery and pick up of waste containers for disposal of returned personal sharps bins according to intensity of business. The Pharmacy will allocate a safe place to store sterile equipment and used equipment returns for safe onward disposal. The storage containers provided by Orion for clinical waste disposal service will be used to store returned used equipment. They will need to be ordered by the pharmacy from Orion. They are not to be used to store diabetics’ returns or similar as these will have a separate waste disposal service contract. ● Core opening hours will be those normally operated by the individual Pharmacy.

Description of the Service Provided. The Service offered by the Pharmacy will include all of the following: ● • Distribution of a range of free injecting paraphernalia as deemed appropriate by We Are With You Addaction following national legislation and local policy. ● • Provision of written information on harm reduction (for example on safer injecting or overdose prevention), plus ability to refer to We Are With YouAddaction. ● • Display the National Scheme logo. ● • The Pharmacy will provide will provide an introduction to the scheme and explain the rationale behind the Service to service users on first use. ● • The service user will be provided with access to a user-friendly and confidential service from a quiet discreet area. ● • The Pharmacy will encourage 100% returns and facilitate the safe disposal of used equipment. The Pharmacy should explore where needle syringe provision paraphernalia is being disposed. Non-returns should not impact on provision of equipment however strategies may be utilised to proactively encourage return. For example in the event where the service user frequently presents with no returns then the service user is not to be refused supply, but rather a one needle emergency pack is to be supplied. In recurrent exchanges where the service user returns the emergency pack, then the 10 pack can be dispensed. ● • At least one sharps disposal device will be provided for each transaction. ● • Information on the risks of unsafe disposal of injecting equipment. ● • Consistent efforts to maximise return of used injecting equipment. ● • Risk reduction advice and health promotion. This includes advice on a range of issues including the prevention of drug-related death, safer injecting technique, overdose prevention, blood-borne infections, contraception and safer sex, alcohol misuse, nutrition etc. ● • Referral to other treatment services for effective health and social care as appropriate. ● • Provision of information on the use of acidifiers encouraging the understanding of the health implications of overuse. ● • Advice/interventions that prevent or curtail transition into injecting. These interventions should be targeted at current injectors and current smokers of substances than can be injected ● • Advice/interventions on drug-related harm that does not involve injecting (e.g. harm related to smoking crack). ● • The Pharmacy will record needle syringe provision activity and provide an explanation of the purpose of monitoring and what it is used for. ● • The Pharmacy will use where available the online reporting service contracted by We Are With You Addaction (PharmOutcomes) to report the number of individuals seen, the total number of contacts, sharps bins returned, total number and stock given out by type. ● • The pharmacies will liaise with the equipment provider using contact details provided by the equipment provider to arrange and agree order and delivery of stock. This will be provided on a next working day basis from the equipment provider (Orion) via their ordering, using items listed (insert local list) as provided by Orion only unless instructed otherwise by We Are With YouAddaction. ● • The Pharmacy will inform Orion the frequency of delivery and pick up of waste containers for disposal of returned personal sharps bins according to intensity of business. The Pharmacy will allocate a safe place to store sterile equipment and used equipment returns for safe onward disposal. The storage containers provided by Orion for clinical waste disposal service will be used to store returned used equipment. They will need to be ordered by the pharmacy from Orion. They are not to be used to store diabetics’ returns or similar as these will have a separate waste disposal service contract. ● • Core opening hours will be those normally operated by the individual Pharmacy.