Common use of Description of video service Clause in Contracts

Description of video service. 14.4.1. Video service implies the possibility of specific banking services that are available in the Bank through the specified service channel in the Bank without visiting the Bank by the Client. 14.4.2. Video banking service is carried out through an application (hereinafter referred to as "application") determined by the Bank in accordance with the terms and conditions established by the Bank 14.4.3. Prior to the provision of video banking services, the Bank shall identify the Client on the basis of criteria determined by the Bank 14.5. Identification of the Client when servicing by video banking. 14.5.1. After establishing an appropriate video connection between the Bank and the Client through the Application, the Bank shall identify the the Client in order to start providing services. 14.5.2. The Client will present to the Bank (authorized employee) a valid document, recorded in the Bank, proving his identity in such a way that it would be possible to parse / read the details of the document by video camera (for their verification), after which the process of identifying the Client continues with various parameters predetermined by the Bank (including, but not limited to, setting a security question (as a personal value, also associated with his banking products/operations). 14.5.3. The identification process is completed by the confirmation by the Client of the SMS with full accuracy (combination of numbers) sent by the Bank to the Client's number registered in the Bank. If the Client has not specified/registered a contact number with the Bank or wishes to change the already specified/registered phone number, the specified process will be carried out in accordance with the rules and conditions established by the Bank. 14.5.4. The Bank is authorized to refuse to provide the Client with video service , if the appropriate identification/verification of the identity is not possible or/and the Client does not/is not able adequately answer the question asked by the Bank or/and the Client cannot confirm the content of the SMS sent by the Bank to the Client's telephone number. 14.5.5. If the Bank doubts that it is not the Client who is trying to receive the video service, but another (third) person, the Bank is authorized to refuse to provide services and terminate connection without any justification. 14.5.6. The Bank has the right to use other additional means and procedures to identify the Client, in accordance with the rules and conditions determined by the Bank

Description of video service. 14.4.1. Video service implies the possibility of specific banking services that are available in the Bank through the specified service channel in the Bank without visiting the Bank by the Client. 14.4.2. Video banking service is carried out through an application (hereinafter referred to as "application") determined by the Bank in accordance with the terms and conditions established by the Bank 14.4.3. Prior to the provision of video banking services, the Bank shall identify the Client on the basis of criteria determined by the Bank 14.5. Identification of the Client when servicing by video banking. 14.5.1. After establishing an appropriate video connection between the Bank and the Client through the Application, the Bank shall identify the the Client in order to start providing services. 14.5.2. The Client will present to the Bank (authorized employee) a valid document, recorded in the Bank, proving his identity in such a way that it would be possible to parse / read the details of the document by video camera (for their verification), after which the process of identifying the Client continues with various parameters predetermined by the Bank (including, but not limited to, setting a security question (as a personal value, also associated with his banking products/operations). 14.5.3. The identification process is completed by the confirmation by the Client of the SMS with full accuracy (combination of numbers) sent by the Bank to the Client's number registered in the Bank. If the Client has not specified/registered a contact number with the Bank or wishes to change the already specified/registered phone number, the specified process will be carried out in accordance with the rules and conditions established by the Bank. 14.5.4. The Bank is authorized to refuse to provide the Client with video service , if the appropriate identification/verification of the identity is not possible or/and the Client does not/is not able adequately answer the question asked by the Bank or/and the Client cannot confirm the content of the SMS sent by the Bank to the Client's telephone number. 14.5.5. If the Bank doubts that it is not the Client who is trying to receive the video service, but another (third) person, the Bank is authorized to refuse to provide services and terminate connection without any justification. 14.5.6. The Bank has the right to use other additional means and procedures to identify the Client, in accordance with the rules and conditions determined by the Bank