Designated Users. Prior to Xxxxx’s installation of Remote Access Software (defined below), Client shall designate the specific number of users of Support Desk Services (defined below) allotted on the SOP (“Designated Users”). Client shall allow only its Designated Users to access the Support Desk Services. Client shall notify Xxxxx of any changes to the Designated Users. Xxxxx shall have the right to take all reasonable action it deems appropriate in its sole discretion to audit Designated Users’ status and use of Support Desk Services at such times as Xxxxx reasonably requests. Client shall cooperate in and provide Xxxxx all Client Information and Access (defined below) Xxxxx xxxxx necessary to carry out such audit. If Client exceeds its allotted Designated Users, the Price will be increased accordingly.
Appears in 4 contracts
Samples: Marco’s Standard Managed It Product Agreement, Standard Managed It Product Agreement, 24x7 Managed It Agreement
