DESKTOP SUPPORT SERVICES. including: 1. Installation of computer workstation hardware and peripherals. 2. Installation of operating systems and district-owned software onto computer workstations. 3. Configuration of supported personal computers and district-owned mobile devices to function in a network environment. 4. Troubleshooting computer workstation and peripheral equipment problems, documentation and submission of information for items needing repair. 5. Identification of application software problems and reporting to appropriate parties if beyond a simple fix. 6. Workstation hardware and software upgrades, as required.
Appears in 5 contracts
Samples: Cooperative Services Agreement, Cooperative Services Agreement, Cooperative Services Agreement
