Common use of Disconnection and Reconnection Clause in Contracts

Disconnection and Reconnection. You may request disconnection at any time. We will arrange disconnection of your premises in accordance with your request. We will use our best endeavours to arrange for a meter reading and, if applicable, the preparation and issue of a final bill for your premises. Provided that we comply with all applicable requirements under the Regulatory Instruments, we may arrange for your premises to be disconnected: (1) if you fail to pay us an amount we have billed by the due date; (2) if you refuse or fail to pay a security deposit; (3) if you have failed to allow access, or safe and unhindered access, to your meter; (4) if you are using electricity illegally; (5) if you are on a payment plan and have not adhered to the terms of the plan; (6) if you refuse to provide acceptable identification when required by us; (7) if you have provided false information to us, in circumstances where you would not have been entitled to have the premises energised if the false information had not been provided; (8) if required to do so at the direction of a relevant authority; (9) if you cease to be a Small Customer, and we have not agreed upon alternative supply arrangements; or (10) on other grounds the Regulatory Instruments allow, if the Regulatory Instruments apply to you, (each a Disconnection Event). If your premises are disconnected as a result of a Disconnection Event, but within 10 Business Days of the date of disconnection you: (1) rectify the situation that led to disconnection; and (2) pay any relevant charges, including any connection or reconnection fees, then, on request, we will arrange for your premises to be reconnected. Your premises may also be disconnected in an emergency or for health or safety reasons. This is in addition to interruptions in supply that may occur, as described in clause 6(c), or disconnection for metering purposes, as described in clause 11(c). The Regulatory Instruments contain a number of restrictions on when and how we may disconnect customers’ premises, including requirements for notices.

Disconnection and Reconnection. You 11.1 We may request disconnection at any time. We will arrange disconnection of disconnect the electricity supply to your premises in accordance with your request. We will use our best endeavours to arrange for a meter reading and, if applicable, the preparation and issue of a final bill for your premises. Provided that we comply with all applicable requirements under the Regulatory Instruments, we may arrange for your premises to be disconnectedPremises if: (1a) if you fail we need to pay us an amount we have billed by the due dateprotect health and safety or prevent damage to property; (2b) if you refuse or fail to do not pay a security deposit;any money invoiced under this Agreement, provided that we won’t disconnect you where: (3i) if you have failed to allow access, the invoiced amount is the subject of an unresolved complaint laid or safe and unhindered access, to your meter; (4) if you are using electricity illegally; (5) if you are on a payment plan and have not adhered to the terms of the plan; (6) if you refuse to provide acceptable identification when required by us; (7) if you have provided false information to us, in circumstances where you would not have been entitled to have the premises energised if the false information had not been provided; (8) if required to do so at the direction of a relevant authority; (9) if you cease to be a Small Customer, and we have not agreed upon alternative supply arrangementsdispute proceedings; or (10ii) where the invoiced amount was an estimated amount, unless we consider it is fair to do so (for example if you have prevented us from reading your meter). (c) if you persistently or materially breach any other obligation under this Agreement. However before disconnecting you for breach, we will give you at least one week to fix the breach, and if you do not fix it then a final warning at least 24 hours before we disconnect you; (d) we reasonably believe that the Equipment, Meter, lines or fittings on other grounds your property have been tampered with or damaged or you have interfered with the Regulatory Instruments allowelectricity supply to your Premises; (e) we cannot get access to your Premises and property for the purposes of this Agreement for more than three months; (f) you have asked for your supply to be disconnected; (g) this Agreement ends and is not replaced by any subsequent agreement; or (h) the Lines Company requires the supply to be disconnected under its agreement with you or with us. 11.2 Before disconnecting you for non-payment or breach, we will give you at least one week to fix the non-payment or breach, and if the Regulatory Instruments apply to you do not fix it then a final warning at least 24 hours before we disconnect you, and we will only disconnect you on a Business Day that is not a Friday or the day before a public holiday. 11.3 If we disconnect your electricity supply, you may have to pay a disconnection fee. You are still responsible for paying any outstanding debts or other sums as they become due (each a Disconnection Eventincluding costs incurred after disconnection). . 11.4 If your premises are electricity supply has been disconnected as a result of a Disconnection Eventabove and you want to be reconnected, but within 10 Business Days of the date of disconnection youwe may require you to: (1a) rectify the situation that led to disconnection; andpay all outstanding debts; (2b) pay any relevant charges, including any connection or a bond; (c) pay a reconnection fees, then, fee; and/or (d) agree to adjusted charges and terms. We can provide information about reconnection fees on request. If you comply, we will arrange for reconnect you promptly. 11.5 If your premises electricity supply has been disconnected as above and you want to be reconnected. Your premises , we may also be disconnected in an emergency or require you to comply with certain safety conditions (for health or safety reasons. This is in addition to interruptions in supply example that may occur, as described in clause 6(c), or disconnection for metering purposes, as described in clause 11(cappliances are switched off). The Regulatory Instruments contain Only a number of restrictions on when and how we may disconnect customers’ premises, including requirements for noticesperson authorised by us can reconnect your supply.

Disconnection and Reconnection. You may request disconnection at any time. We will arrange disconnection of your premises in accordance with your request. We will use our best endeavours 4.1 Subject to arrange for a meter reading and, if applicable, the preparation and issue of a final bill for your premises. Provided that we comply with all applicable requirements under the Regulatory Instrumentsclause 4.2, we may arrange for your premises to be disconnectedDisconnect the Premises if: (1a) if you fail to pay us an amount we have billed by the due daterequested Disconnection; (2b) if you refuse or fail to pay a security depositthe Agreement has been terminated; (3c) if you have failed not paid a xxxx by the pay-by date, and have not agreed to allow accessa payment plan, or safe and unhindered access, having agreed to your meter; (4) if you are using electricity illegally; (5) if you are on a payment plan and have not adhered has failed to adhere to the terms of the payment plan; (6d) if your lease or tenancy agreement has ended and/or you are vacating the Premises; (e) we have not been able to read your meter for three consecutive meter readings due to a lack of access to the Premises because of your acts or omissions; (f) you do not provide us or our representatives with safe access to the Premises so that we can comply with our obligations under the Electricity Laws or otherwise for purposes permitted under the Electricity Laws; (g) you have obtained electricity at the Premises fraudulently, or intentionally used it contrary to the Electricity Laws; (h) you refuse to provide acceptable identification when required by us; (7) if you have provided false information to uspay, in circumstances where you would or do not have been entitled to have pay the premises energised if the false information had not been provided; (8) if required to do so at the direction full amount of a relevant authority; (9) if you cease to be a Small Customer, and Security Deposit we have not agreed upon alternative supply arrangementsrequire under clause 12; or (10i) on we are otherwise entitled or required to Disconnect the Premises under the Electricity Laws or any other grounds applicable law. 4.2 Except where you have requested Disconnection or this Agreement has been terminated, we will not arrange to Disconnect the Regulatory Instruments allowPremises where the Electricity Laws prohibit us from doing so. We will comply with any applicable procedures and notice requirements under the Electricity Laws before we Disconnect the Premises. 4.3 If the Premises has been Disconnected, if we will arrange for reconnection of the Regulatory Instruments apply to you, (each a Disconnection Event). If your premises are disconnected as a result of a Disconnection Event, but Premises in accordance with the Electricity Laws where you have within 10 Business Days of the date of disconnection youDisconnection: (1a) rectify rectified the situation matter that led to disconnectionthe Disconnection of the Premises (if relevant); and (2b) pay made a request to us for reconnection; and (c) paid any relevant reconnection charges, including any connection or reconnection fees, then, on request, we . We will arrange with the local area Registered Network Service Provider and the Embedded Network Service Provider to reconnect the Premises if required. 5.1 You agree to provide us with safe and unhindered access to the Premises: (a) if we need to install, inspect, maintain, replace, test, alter or repair any equipment required for the supply of electricity, for example your premises meter; (b) if we need to be reconnected. Your premises may also be disconnected connect, Disconnect or reconnect the supply of electricity at the Premises; (c) to perform services requested by you; and (d) where you are otherwise required to do so under the Electricity Laws or in an emergency any other circumstances we are otherwise entitled or for health required to have access to the Premises under the Electricity Laws or safety reasons. This is any other applicable law. 5.2 We will comply with the requirements under the Electricity Laws if we or our representatives seek access to the Premises under this clause 5. 5.3 You must tell us promptly if you are aware of any change that materially affects access to your meter or to other equipment involved in addition providing metering services at the Premises if you are required to interruptions in supply that may occur, as described in clause 6(c), or disconnection for metering purposes, as described in clause 11(c). The Regulatory Instruments contain a number of restrictions on when and how we may disconnect customers’ premises, including requirements for noticesdo so under the Electricity Laws.

Disconnection and Reconnection. You 12.1 We may request disconnection at any time. We will arrange disconnection of disconnect the electricity supply to your premises in accordance with your request. We will use our best endeavours to arrange for a meter reading and, if applicable, the preparation and issue of a final bill for your premises. Provided that we comply with all applicable requirements under the Regulatory Instruments, we may arrange for your premises to be disconnectedPremises if: (1a) if you fail we need to pay us an amount we have billed by the due dateprotect health and safety or prevent damage to property; (2b) if you refuse or fail to do not pay a security deposit;any money invoiced under this Agreement, provided that we won’t disconnect you where: (3i) if you have failed to allow access, the invoiced amount is the subject of an unresolved complaint laid or safe and unhindered access, to your meter; (4) if you are using electricity illegally; (5) if you are on a payment plan and have not adhered to the terms of the plan; (6) if you refuse to provide acceptable identification when required by us; (7) if you have provided false information to us, in circumstances where you would not have been entitled to have the premises energised if the false information had not been provided; (8) if required to do so at the direction of a relevant authority; (9) if you cease to be a Small Customer, and we have not agreed upon alternative supply arrangementsdispute proceedings; or (10ii) where the invoiced amount was an estimated amount, unless we consider it is fair to do so (for example if you have prevented us from reading your meter). (c) if you persistently or materially breach any other obligation under this Agreement. However before disconnecting you for breach, we will give you at least one week to fix the breach, and if you do not fix it then a final warning at least 24 hours before we disconnect you; (d) we reasonably believe that the Equipment, Meter, lines or fittings on other grounds your property have been tampered with or damaged or you have interfered with the Regulatory Instruments allowelectricity supply to your Premises; (e) we cannot get access to your Premises and property for the purposes of this Agreement for more than three months; (f) you have asked for your supply to be disconnected; (g) this Agreement ends and is not replaced by any subsequent agreement; or (h) the Lines Company requires the supply to be disconnected under its agreement with you or with us. 12.2 Before disconnecting you for non-payment or breach, we will give you at least one week to fix the non-payment or breach, and if the Regulatory Instruments apply to you do not fix it then a final warning at least 24 hours before we disconnect you, and we will only disconnect you on a Business Day that is not a Friday or the day before a public holiday. 12.3 If we disconnect your electricity supply, you may have to pay a disconnection fee. You are still responsible for paying any outstanding debts or other sums as they become due (each a Disconnection Eventincluding costs incurred after disconnection). . 12.4 If your premises are electricity supply has been disconnected as a result of a Disconnection Eventabove and you want to be reconnected, but within 10 Business Days of the date of disconnection youwe may require you to: (1a) rectify the situation that led to disconnection; andpay all outstanding debts; (2b) pay any relevant charges, including any connection or a bond; (c) pay a reconnection fees, then, fee; and/or (d) agree to adjusted charges and terms. We can provide information about reconnection fees on request. If you comply, we will arrange for reconnect you promptly. 12.5 If your premises electricity supply has been disconnected as above and you want to be reconnected. Your premises , we may also be disconnected in an emergency or require you to comply with certain safety conditions (for health or safety reasons. This is in addition to interruptions in supply example that may occur, as described in clause 6(c), or disconnection for metering purposes, as described in clause 11(cappliances are switched off). The Regulatory Instruments contain Only a number of restrictions on when and how we may disconnect customers’ premises, including requirements for noticesperson authorised by us can reconnect your supply.