Common use of Disconnection and Reconnection Clause in Contracts

Disconnection and Reconnection. Provided that we comply with all applicable requirements under relevant laws, we may arrange for your premises to be disconnected from any particular service: (1) if you fail to pay us an amount we have billed by the due date; (2) if you refuse or fail to pay a security deposit; (3) if you have failed to allow access, or safe and unhindered access, to any meters; (4) if you are using energy or services illegally; (5) if you are on a payment plan and have not adhered to the terms of the plan; (6) if you refuse to provide acceptable identification when required by us; (7) if you have provided false information to us, in circumstances where you would not have been entitled to receive the service at the premises if the false information had not been provided; (8) if required to do so at the direction of a relevant authority; or (9) on other grounds that relevant laws may allow, (each a Disconnection Event). If your premises are disconnected as a result of a Disconnection Event, but within 10 Business Days of the date of disconnection you: (1) rectify the situation that led to disconnection; and (2) pay any relevant charges, including any connection or reconnection fees, then, on request, we will arrange for your premises to be reconnected. Your premises may also be disconnected in an emergency or for health or safety reasons. This is in addition to interruptions in the services that may occur, as described in clause 9, or disconnection for metering purposes, as described in clause 13(c).