DISCONNECTION OF SUPPLY. 14.1 When can we arrange for disconnection? (a) you do not pay your bill by the pay-by date and, if you are a residential customer, you: (i) fail to comply with the terms of an agreed payment plan; or (ii) do not agree to an offer to pay the bill by instalments, or having agreed, you fail to comply with the instalment arrangement; (b) you do not provide a security deposit we are entitled to require from you; or (c) you do not give access to your premises to read a meter (where relevant) for 3 consecutive meter reads; or (d) you fail to give us safe and unhindered access to the premises as required by clause 11 or any requirements under the energy laws; or (e) there has been illegal or fraudulent use of energy at your premises in breach of clause 16 of this contract; or (f) we are otherwise entitled or required to do so under the Rules or by law.
Appears in 11 contracts
Samples: Standard Residential Retail Contract, Electricity Contract, Standard Retail Contract
DISCONNECTION OF SUPPLY. 14.1 When can we arrange for disconnection?
(a) you do not pay your bill by the pay-by date and, if you are a residential customer, you:
(i) fail to comply with the terms of an agreed payment plan; or
(ii) do not agree to an offer to pay the bill by instalments, or having agreed, you fail to comply with the instalment arrangement;
(b) you do not provide a security deposit we are entitled to require from you; or
(c) you do not give access to your premises to read a meter (where relevant) for 3 consecutive meter reads; or
(d) you fail to give us safe and unhindered access to the premises as required by clause 11 or any requirements under the energy laws; or
(e) there has been illegal or fraudulent use of energy at your premises in breach of clause 16 of this contract; or
(f) we are otherwise entitled or required to do so under the Rules or by lawenergy laws.
Appears in 3 contracts
Samples: Embedded Network Connection Contract, Embedded Network and Shared Services Connection Contract, Embedded Network Connection and Ancillary Services Contract
DISCONNECTION OF SUPPLY. 14.1 When can we arrange for disconnection?
(a) you do not pay your bill xxxx by the pay-by date and, if you are a residential customer, you:
(i) fail to comply with the terms of an agreed payment plan; or
(ii) do not agree to an offer to pay the bill xxxx by instalments, or having agreed, you fail to comply with the instalment arrangement;
(b) you do not provide a security deposit we are entitled to require from you; oryou or fail to provide acceptable identification to us when required to do so;
(c) you do not give access to your premises to read a meter (where relevant) for 3 consecutive meter reads; or;
(d) you fail to give us safe and unhindered access to the premises as required by clause 11 or any requirements under the energy laws; or
(e) there has been illegal or fraudulent use of energy at your premises in breach of clause 16 of this contract;
(e) in an emergency or for health or safety reasons;
(f) if required to do so at the direction of a relevant authority; or
(fg) we are otherwise entitled or required to do so under the Rules Code or by law.
Appears in 2 contracts
Samples: Standard Tariff Agreement, Standard Tariff Agreement
DISCONNECTION OF SUPPLY. 14.1 When can we arrange for disconnection?
(a) you do not pay your bill xxxx by the pay-by date and, if you are a residential customer, you:
(i) fail to comply with the terms of an agreed payment plan; or
(ii) do not agree to an offer to pay the bill xxxx by instalments, or having agreed, you fail to comply with the instalment arrangement;
(b) you do not provide a security deposit we are entitled to require from you; or
(c) you do not give access to your premises to read a meter (where relevant) for 3 consecutive meter reads; orconsecutive
(d) you fail to give us safe and unhindered access to the premises as required by clause 11 or any requirements under the energy laws; or
(e) there has been illegal or fraudulent use of energy at your premises in breach of clause 16 of this contract; or
(f) we are otherwise entitled or required to do so under the Rules or by law.
Appears in 1 contract
Samples: Retail Energy Sale Agreement
DISCONNECTION OF SUPPLY. 14.1 When can we arrange for disconnection?
(a) you do not pay your bill by the pay-by date and, if you are a residential customer, you:
(i) fail to comply with the terms of an agreed payment plan; or
(ii) do not agree to an offer to pay the bill by instalments, or having agreed, you fail to comply with the instalment arrangement;
(b) you do not provide a security deposit we are entitled to require from you; or
(c) you do not give access to your premises to read a meter (where relevant) for 3 consecutive meter reads; or
(d) you fail to give us safe and unhindered access to the premises as required by clause 11 or any requirements under the energy laws; or
(e) there has been illegal or fraudulent use of energy at your premises in breach of clause 16 of this contract; or
(f) we are otherwise entitled or required to do so under the Rules or by law.
Appears in 1 contract
Samples: Standard Retail Contract
DISCONNECTION OF SUPPLY. 14.1 When can we arrange for disconnection?
(a) you do not pay your bill by the pay-by date and, if you are a residential customer, you:
(i) fail to comply with the terms of an agreed payment plan; or
(ii) do not agree to an offer to pay the bill by instalments, or having agreed, you fail to comply with the instalment arrangement;
(b) you do not provide a security deposit we are entitled to require from you; or
(c) you do not give access to your premises to read a meter (where relevant) for 3 consecutive meter reads; or;
(d) you fail to give us safe and unhindered access to the premises as required by clause 11 or any requirements under the energy laws; or
(e) there has been illegal or fraudulent use of energy at your premises in breach of clause 16 of this contract; or
(f) we are otherwise entitled or required to do so under the Rules or by law.
Appears in 1 contract
Samples: Standard Retail Contract
DISCONNECTION OF SUPPLY. 14.1 When can we arrange for disconnection?
(a) you do not pay your bill by the pay-by date and, if you are a residential customer, you:
(i) fail to comply with the terms of an agreed payment plan; or
(ii) do not agree to an offer to pay the bill by instalments, or having agreed, you fail to comply with the instalment arrangement;
(b) you do not provide a security deposit we are entitled to require from you; or
(c) you do not give access to your premises to read a meter (where relevant) for 3 consecutive meter reads; orconsecutive
(d) you fail to give us safe and unhindered access to the premises as required by clause 11 or any requirements under the energy laws; or
(e) there has been illegal or fraudulent use of energy at your premises in breach of clause 16 of this contract; or
(f) we are otherwise entitled or required to do so under the Rules or by law.
Appears in 1 contract
Samples: Standard Retail Contract
DISCONNECTION OF SUPPLY. 14.1 When can we arrange for disconnection?
(a) you do not pay your bill xxxx by the pay-by Invoice Due date and, if you are a residential customer, you:
(i) fail to comply with the terms of an agreed payment plan; or
(ii) do not agree to an offer to pay the bill xxxx by instalments, or having agreed, you fail to comply with the instalment arrangement;
(b) you do not provide a security deposit we are entitled to require from you; or
(c) you do not give access to your premises the supply address to read a meter (where relevant) for 3 consecutive meter reads; or
(d) you fail to give us safe and unhindered access to the premises supply address as required by clause 11 10(a) or any requirements under the energy laws; orelectricity law;
(e) there has been illegal or fraudulent use of energy electricity at your premises the supply address in breach of clause 16 of this contract16; or
(f) we are otherwise entitled or required to do so under the Rules or by electricity law.
Appears in 1 contract
Samples: Small Customer Terms & Conditions
DISCONNECTION OF SUPPLY. 14.1 When can we arrange for disconnection?
(a) you do not pay your bill by the pay-by date and, if you are a residential customer, Invoice Due Date and you:
(i) fail to comply with the terms of an agreed payment plan; or
(ii) if you are a residential customer, do not agree to an offer to pay the bill by instalments, or having agreed, you fail to comply with the an instalment arrangementarrangement that agreed with us;
(b) you do not provide a security deposit we are entitled to require from you; or
(c) you do not give access to your premises the Supply Address to read a meter (where relevant) for 3 consecutive meter reads; or
(d) you fail to give us safe and unhindered access to the premises Supply Address as required by clause 11 10.1 or any requirements as otherwise required under the energy laws; orelectricity law;
(e) there has been illegal or fraudulent use of energy electricity at your premises the Supply Address in breach of clause 16 of this contract16; or
(f) we are otherwise entitled or required to do so under the Rules or by electricity law.
Appears in 1 contract
Samples: Terms and Conditions
DISCONNECTION OF SUPPLY. 14.1 14.1. When can we arrange for disconnection?
(a) you do not pay your bill by the pay-by date and, if you are a residential customer, you:
(i) i. fail to comply with the terms of an agreed payment plan; or
(ii) . do not agree to an offer to pay the bill by instalments, or having agreed, you fail to comply with the instalment arrangement;
(b) you do not provide a security deposit we are entitled to require from you; or
(c) you do not give access to your premises to read a meter (where relevant) for 3 consecutive meter reads; or
(d) you fail to give us safe and unhindered access to the premises as required by clause 11 or any requirements under the energy laws; or
(e) there has been illegal or fraudulent use of energy at your premises in breach of clause 16 of this contract; or
(f) we are otherwise entitled or required to do so under the Rules or by law.
Appears in 1 contract
Samples: Standard Retail Contract
DISCONNECTION OF SUPPLY. 14.1 When can we arrange for disconnection?
(a) you do not pay your bill by the pay-by date and, if you are a residential customer, Invoice Due Date and you:
(i) fail to comply with the terms of an agreed payment plan; or
(ii) if you are a Residential Customer, do not agree to an offer to pay the bill by instalments, or having agreed, you fail to comply with the an instalment arrangement;arrangement that was agreed with us; or
(b) you do not provide a security deposit we are entitled to require from you; or
(c) you do not give access to your premises the Supply Address to read a meter (where relevant) for 3 consecutive meter reads; or
(d) you fail to give us safe and unhindered access to the premises Supply Address as required by clause 11 10.1 or any requirements as otherwise required under the energy lawsElectricity Law; or
(e) there has been illegal or fraudulent use of energy electricity at your premises the Supply Address in breach of clause 16 of this contract16; or
(f) we are otherwise entitled or required to do so under the Rules or by lawElectricity Law.
Appears in 1 contract
Samples: Terms and Conditions
DISCONNECTION OF SUPPLY. 14.1 14.1. When can we arrange for disconnection?
(a) you do not pay your bill by the pay-by date and, if you are a residential customer, you:
(i) fail to comply with the terms of an agreed payment plan; or
(ii) (do not agree to an offer to pay the bill by instalments, or having agreed, you fail to comply with the instalment arrangement;
(b) you do not provide a security deposit we are entitled to require from you; or
(c) you do not give access to your premises to read a meter (where relevant) for 3 consecutive meter reads; or
(d) you fail to give us safe and unhindered access to the premises as required by clause 11 or any requirements under the energy laws; or
(e) there has been illegal or fraudulent use of energy at your premises in breach of clause 16 of this contract; or
(f) we are otherwise entitled or required to do so under the Rules or by law.
Appears in 1 contract
Samples: Standard Retail Contract