DISCONNECTION OF SUPPLY. 14.1 When can we arrange for disconnection? (a) you do not pay your bill by the last day for payment and, in the case of residential customers, you refuse to agree to an instalment plan or payment option offered by us; (b) you fail to comply with the terms of an agreed instalment plan or payment option; (c) you breach clause 16 of this contract; (d) you fail to provide acceptable identification when we request it; or (e) we are otherwise entitled or required to do so under the Electricity Industry Code or by law. You should be aware that there are other circumstances in which your distribution entity can arrange for disconnection under your connection contract, such as in cases of emergency or for safety reasons. These are detailed in your connection contract and the Electricity Industry Code.
Appears in 8 contracts
Samples: Standard Retail Contract, Standard Retail Contract, Standard Retail Contract
DISCONNECTION OF SUPPLY. 14.1 When can we arrange for disconnection?
(a) you do not pay your bill by the last day for payment and, in the case of residential customers, you refuse to agree to an instalment plan or payment option offered by us;
(b) you fail to comply with the terms of an agreed instalment plan or payment option;
(c) you breach clause 16 of this contractagreement;
(d) you fail to provide acceptable identification when we request it; or
(e) we are otherwise entitled or required to do so under the Electricity Industry Code or by law. You should be aware that there are other circumstances in which your distribution entity can arrange for disconnection under your connection contractagreement, such as in cases of emergency or for safety reasons. These are detailed in your connection contract agreement and the Electricity Industry Code.
Appears in 1 contract
Samples: Standard Retail Agreement