Common use of DISCONNECTION OF SUPPLY Clause in Contracts

DISCONNECTION OF SUPPLY. 14.1. When can we arrange for disconnection? (a) you do not pay your bill by the pay-by date and, if you’re a residential customer you: (i) fail to comply with the terms of an agreed payment plan; (ii) do not agree to an offer to pay the bill by instalments, or having agreed, you fail to comply with the instalment arrangement; (b) you don’t provide a security deposit that we’re entitled to ask from you; or (c) you don’t give access to your premises to read a meter (where relevant) for 3 consecutive meter reads; or (d) you fail to give us safe and unhindered access to the premises as required by clause 11 or any requirements under the energy laws; or (e) there has been illegal or fraudulent use of energy at your premises in breach of clause 16; or (f) we are otherwise entitled or required to do so under the Rules or by law 14.2. Notice and warning of disconnection 14.3. When we must not arrange disconnection (a) Subject to paragraph (b), your premises may not be disconnected during the following times (‘the protected period’): (i) on a business day before 8.00am or after 3.00pm; or (ii) on a Friday or the day before a public holiday; or (iii) on a weekend or a public holiday; or (iv) on the days between 20 December and 31 December (both inclusive) in any year; or (v) if you’re being disconnected under clause 14.1(a), during an extreme weather event. (b) Your premises may be disconnected within the protected period: (i) for reasons of health and safety; or (ii) in an emergency; or (iii) as directed by a relevant authority; or (iv) if you’re in breach of clause 6.5 of your customer connection contract that deals with interference with energy equipment; or (v) if you request us to arrange disconnection within the protected period; or (vi) if your premises contain a commercial business that only operates within the protected period and where access to the premises is necessary to effect disconnection; or (vii) where the premises are not occupied.

DISCONNECTION OF SUPPLY. 14.1. 14.1 When can we arrange for disconnection? (a) you do not pay your bill by the pay-by date and, if you’re you are a residential customer customer, you: (i) fail to comply with the terms of an agreed payment plan;; or (ii) do not agree to an offer to pay the bill by instalments, or having agreed, you fail to comply with the instalment arrangement; (b) you don’t do not provide a security deposit that we’re we are entitled to ask require from you; or (c) you don’t do not give access to your premises to read a meter (where relevant) for 3 consecutive meter reads; or (d) you fail to give us safe and unhindered access to the premises as required by clause 11 or any requirements under the energy laws; or (e) there has been illegal or fraudulent use of energy at your premises in breach of clause 1616 of this contract; or (f) we are otherwise entitled or required to do so under the Rules or by law. 14.2. 14.2 Notice and warning of disconnection 14.3. 14.3 When we must not arrange disconnection (a) Subject to paragraph (b), your premises may not be disconnected during the following times (‘the protected period’): (i) on a business day before 8.00am or after 3.00pm; or (ii) on a Friday or the day before a public holiday; or (iii) on a weekend or a public holiday; or (iv) on the days between 20 December and 31 December (both inclusive) in any year; or (v) if you’re you are being disconnected under clause 14.1(a), during an extreme weather event. (b) Your premises may be disconnected within the protected period: (i) for reasons of health and safety; or (ii) in an emergency; or (iii) as directed by a relevant authority; or (iv) if you’re you are in breach of clause 6.5 of your customer connection contract that which deals with interference with energy equipment; or (v) if you request us to arrange disconnection within the protected period; or (vi) if your premises contain a commercial business that only operates within the protected period and where access to the premises is necessary to effect disconnection; or (vii) where the premises are not occupied.

DISCONNECTION OF SUPPLY. 14.1. 14.1 When can we arrange for disconnection? (a) you do not pay your bill by the pay-by date and, if you’re a residential customer you: (i) fail to comply with the terms of an agreed payment plan; (ii) do not agree to an offer to pay Invoice Due Date and the bill by instalmentsis not fully paid before the notice period expires, or having agreed, you fail to comply with the instalment arrangementin breach of clause 9; (b) you don’t provide a security deposit that we’re entitled to ask from you; orare Insolvent; (c) you don’t give access to your premises to read a meter vacate the Supply Address during the Term (where relevant) for 3 consecutive meter reads; orsee clause 4.6); (d) you do not provide Credit Support we require from you in breach of clause 12.1; (e) your meter at the Supply Address is not reasonably accessible; (f) you fail to give us safe and unhindered access to the premises Supply Address as required by clause 11 10.1 or any requirements under the energy laws; orElectricity Law; (eg) there has been illegal or fraudulent use of energy electricity at your premises the Supply Address in breach of clause 1615; (h) you purchase electricity at your Supply Address principally for personal, household or domestic use; (i) you fail to provide the documents requested to verify your identity or authority to enter this Agreement in breach of clause 2; (j) you fail to provide us with information or conduct yourself in an open and honest way in breach of clause 5; (k) this Agreement is ended pursuant to clause 4.5(d)(i) or 4.5(d)(iii); or (fl) we are otherwise entitled or required to do so under the Rules or by lawElectricity Law. 14.2. Notice and warning of 14.2 When can we arrange for immediate disconnection 14.3. When we must not arrange disconnection? (a) Subject to paragraph If you are Insolvent; (b)) If an administrator or receiver is appointed to you, your premises may and that administrator or receiver does not be disconnected during the following times (‘the protected period’): (i) on a business day before 8.00am or after 3.00pmaccept personal liability for ongoing electricity supply within 24 hours of receipt of our request that they do so; or (iic) If a scheme administrator is appointed to you, and that scheme administrator does not accept liability on a Friday or the day before a public holiday; or (iii) on a weekend or a public holiday; or (iv) on the days between 20 December and 31 December (both inclusive) in any year; or (v) if you’re being disconnected under clause 14.1(a), during an extreme weather eventyour behalf for ongoing electricity supply within 24 hours of receipt of our request that they do so. (b) Your premises may be disconnected within the protected period: (i) for reasons of health and safety; or (ii) in an emergency; or (iii) as directed by a relevant authority; or (iv) if you’re in breach of clause 6.5 of your customer connection contract that deals with interference with energy equipment; or (v) if you request us to arrange disconnection within the protected period; or (vi) if your premises contain a commercial business that only operates within the protected period and where access to the premises is necessary to effect disconnection; or (vii) where the premises are not occupied.

DISCONNECTION OF SUPPLY. 14.1. 14.1 When can we arrange for disconnection?? We may arrange for your distributor to disconnect the Supply Address if: (a) you do not pay your bill xxxx by the pay-by date and, if you’re a residential customer you: (i) fail to comply with Invoice Due Date and the terms of an agreed payment plan; (ii) do xxxx is not agree to an offer to pay fully paid before the bill by instalments, or having agreed, you fail to comply with the instalment arrangementnotice period expires; (b) you don’t provide a security deposit that we’re entitled to ask from you; orare Insolvent; (c) you don’t give access to your premises to read a meter (where relevant) for 3 consecutive meter reads; orvacate the Supply Address during the Fixed Term; (d) you do not provide Credit Support we require from you; (e) your meter at the Supply Address is not reasonably accessible; (f) you fail to give us safe and unhindered access to the premises Supply Address as required by clause 11 10(a) or any requirements under the energy laws; orElectricity Law; (eg) there has been illegal or fraudulent use of energy electricity at your premises the Supply Address in breach of clause 1615; (h) you purchase electricity at your Supply Address principally for personal, household or domestic use; or (fi) we are otherwise entitled or required to do so under the Rules or by lawElectricity Law. 14.2. Notice and warning of 14.2 When can we arrange for immediate disconnection 14.3. When we must not arrange disconnection? (a) Subject to paragraph If you are Insolvent; (b)) If an administrator or receiver is appointed to you, your premises may and that administrator or receiver does not be disconnected during the following times (‘the protected period’): (i) on a business day before 8.00am or after 3.00pmaccept personal liability for ongoing electricity supply within 24 hours of receipt of our request that they do so; or (iic) If a scheme administrator is appointed to you, and that scheme administrator does not accept liability on a Friday or the day before a public holiday; or (iii) on a weekend or a public holiday; or (iv) on the days between 20 December and 31 December (both inclusive) in any year; or (v) if you’re being disconnected under clause 14.1(a), during an extreme weather eventyour behalf for ongoing electricity supply within 24 hours of receipt of our request that they do so. (b) Your premises may be disconnected within the protected period: (i) for reasons of health and safety; or (ii) in an emergency; or (iii) as directed by a relevant authority; or (iv) if you’re in breach of clause 6.5 of your customer connection contract that deals with interference with energy equipment; or (v) if you request us to arrange disconnection within the protected period; or (vi) if your premises contain a commercial business that only operates within the protected period and where access to the premises is necessary to effect disconnection; or (vii) where the premises are not occupied.

DISCONNECTION OF SUPPLY. 14.1. For New South Wales, Queensland and South Australian customers: 14.1 When can we arrange for disconnection? ? Subject to us satisfying the requirements in the Rules, we may arrange for the disconnection of your premises if: (a) you do not pay your bill by the pay-by date and, if you’re you are a residential customer customer, you: : (i) fail to comply with the terms of an agreed payment plan; ; or (ii) do not agree to an offer to pay the bill by instalments, or having agreed, you fail to comply with the instalment arrangement; ; (b) you don’t do not provide a security deposit that we’re we are entitled to ask require from you; or or (c) you don’t do not give access to your premises to read a meter (where relevant) for 3 consecutive meter reads; or or (d) you fail to give us safe and unhindered access to the premises as required by clause 11 or any requirements under the energy laws; or or (e) there has been illegal or fraudulent use of energy at your premises in breach of clause 1616 of this contract; or or (f) we are otherwise entitled or required to do so under the Rules or by law. 14.2. 14.1 When can we arrange for disconnection? Subject to us satisfying the requirements in the Rules, we may arrange for the disconnection of your premises if: (a) you do not pay your bill by the pay-by-date or, if you are a residential customer receiving assistance under Part 3 of the Energy Retail Code, you fail to make a payment or otherwise do not adhere to the terms of that assistance; or (b) you do not provide a security deposit we are entitled to require from you; or (c) you do not give access to your premises to read a meter (where relevant) for 3 consecutive meter reads; or (d) there has been illegal or fraudulent use of energy at your premises in breach of clause 16 of this contract; or (e) we are otherwise entitled or required to do so under the Rules or by law. 14.2 Notice and warning of disconnection 14.3. When disconnection Before disconnecting your premises, we must not comply with relevant warning notice requirements and other provisions in the Rules, and in relation to safe and unhindered access only, we must use our best endeavours to contact you to arrange disconnection (a) Subject an appointment with you for access to paragraph (b), your premises may in addition to any warning notice. However, we are not be disconnected during the following times required to provide a warning notice prior to disconnection in certain circumstances (‘the protected period’): (i) on a business day before 8.00am for example, where there has been illegal or after 3.00pm; or (ii) on a Friday fraudulent use of energy at your premises or the day before a public holiday; or (iii) on a weekend where there is an emergency or a public holiday; or (iv) on the days between 20 December and 31 December (both inclusive) in any year; or (v) if you’re being disconnected under clause 14.1(a), during an extreme weather event. (b) Your premises may be disconnected within the protected period: (i) for reasons of health and safety; or (ii) in an emergency; or (iii) as directed by a relevant authority; or (iv) if you’re in breach of clause 6.5 of your customer connection contract that deals with interference with energy equipment; or (v) if you request us to arrange disconnection within the protected period; or (vi) if your premises contain a commercial business that only operates within the protected period and where access to the premises is necessary to effect disconnection; or (vii) where the premises are not occupiedsafety issue).