Dispatching. 1. Dispatchers will schedule and assign drivers and vehicles in accordance with the trips scheduled for each day; 2. Dispatchers will assist drivers while they are in service to carry out the assigned trips on time by providing address assistance and telephoning passengers as needed. 3. Dispatchers will monitor the performance of scheduled trips, reassigning trips and/or adjusting the number of vehicles in service as needed to ensure on-time performance in the most efficient manner. 4. Dispatchers will provide continuous monitoring of assigned radio frequencies during all hours that vehicles are in service, answer and respond to telephone calls on the Ride Status line, and respond to calls from drivers and OoA staff.
Appears in 37 contracts
Samples: Senior Non Emergency Medical Transportation Services, Senior Non Emergency Medical Transportation Services, Senior Non Emergency Medical Transportation Services
Dispatching. 1. Dispatchers will schedule and assign drivers and vehicles in accordance with the trips scheduled for each day;.
2. Dispatchers will assist drivers while they are in service to carry out the assigned trips on time by providing address assistance and telephoning passengers as needed.
3. Dispatchers will monitor the performance of scheduled trips, reassigning trips and/or adjusting the number of vehicles in service as needed to ensure on-time performance in the most efficient manner.
4. Dispatchers will provide continuous monitoring of assigned radio frequencies during all hours that vehicles are in service, answer and respond to telephone calls on the Ride Status line, and respond to calls from drivers and OoA staff.
Appears in 4 contracts
Samples: Senior Non Emergency Medical Transportation Services Agreement, Senior Non Emergency Medical Transportation Services Agreement, Senior Non Emergency Medical Transportation Services Agreement