Common use of Dispute Procedures Clause in Contracts

Dispute Procedures. In the event of a billing dispute or a disagreement involving Think’s service hereunder, the parties will use their best efforts to resolve the dispute. Customer may contact Think by telephone or in writing, as provided below. If your complaint is not resolved after you have called Think and/or your Local Utility, or for general utility information, residential and business customers may contact the Public Utilities Commission of Ohio (PUCO) for assistance at 0- 000-000-0000 (toll free) from eight a.m. to five p.m. weekdays, or at xxxx://xxx.xxxx.xxxx.xxx. Hearing or speech impaired customers may contact PUC via 7-1-1 (Ohio Relay Service). The Ohio consumers’ counsel (OCC) represents residential utility customers in matters before the PUCO. The OCC can be contacted at 0-000-000-0000 (toll free) from eight a.m. to five p.m. weekdays, or at xxxx://xxx.xxxxxxx.xxx.

Dispute Procedures. In the event of a billing dispute or a disagreement involving ThinkAtlantic’s service hereunder, the parties will use their best efforts to resolve the dispute. Customer may contact Think Atlantic by telephone or in writing, as provided below. If your complaint is not resolved after you have called Think Atlantic and/or your Local Utility, or for general utility information, residential and business customers may contact the Public Utilities Commission of Ohio (PUCO) for assistance at 0- 0-000-000-0000 (toll free) from eight a.m. to five p.m. weekdays, or at xxxx://xxx.xxxx.xxxx.xxx. Hearing or speech impaired customers may contact PUC via 7-1-1 (Ohio Relay Service). The Ohio consumersConsumers’ counsel Counsel (OCC) represents residential utility customers in matters before the PUCO. The OCC can be contacted at 0-000-000-0000 (toll free) from eight a.m. to five p.m. weekdays, or at xxxx://xxx.xxxxxxx.xxx.