Common use of DISPUTES AND GRIEVANCE PROCEDURE Clause in Contracts

DISPUTES AND GRIEVANCE PROCEDURE. It is recognised and agreed that procedures should be in place to avoid interruption to operations and to ensure a speedy resolution of grievances as they arise by direct discussion and negotiation of the parties involved. In the event of a question, dispute or difficulty arising at a branch: (i) In the event of an individual or industrial dispute, the matter shall be raised, in the presence of the site Union delegate, with the respective supervisor who will investigate and respond to the matter promptly. (ii) If the matter is still unresolved it shall then be referred to Senior Management at South Coast Equipment at which stage local Union Officials may be in attendance. (iii) Failing a resolution the matter will be referred to the relevant Industrial Relations Commission for determination of the matter. (iv) Work shall proceed normally while these procedures are followed and without prejudice to either party. The individual employee shall have the right to nominate any person to represent their interests in proceedings under this clause.