Common use of Education and Advocacy Unit Clause in Contracts

Education and Advocacy Unit. The Health Advocacy Unit can help you or your representative prepare an appeal to file under our internal appeal procedure. That unit can also attempt to mediate a resolution to your dispute. The Health Advocacy Unit is not available to represent or accompany you or your representative during any proceeding of the internal appeal process. The Health Advocacy Unit is available to assist you or your representative in filing a complaint with the Insurance Commissioner. You or your representative may contact the Health Advocacy Unit at: Office of the Attorney General Health Education and Advocacy Xxxx 000 Xx. Xxxx Xxxxx, 16th Floor Baltimore, Maryland 21202 Telephone numbers: (000) 000-0000 or toll free at (000) 000-0000 Fax number: (000) 000-0000 E-mail: xxxx@xxx.xxxxx.xx.xx Website address: xxxxx://xxx.xxxxxxxxxxxxxxxxxxxxxxx.xxx/Pages/CPD/HEAU Additionally, you, your representative or a health care provider acting on your behalf may file a complaint with the Consumer Complaint & Investigation, Maryland Insurance Administration, without having to first file an appeal with us if (1) we have denied authorization for a health service not yet provided to you, and (2) you, your representative, or the health care provider gives sufficient information and supporting documentation in the complaint that demonstrates an urgent medical condition exists.