Common use of Electronic Reporting Solution Clause in Contracts

Electronic Reporting Solution. Post Deployment Work with [PERMITTING AUTHORITY] to develop a schedule for deployment in line with [PERMITTING AUTHORITY]’s permitting and program report deployment schedule (e.g., to have NeT available prior to the effective date of the general permit) and resource availability. Assign appropriate resources to meet the agreed upon deployment schedule. If U.S. EPA will be unable to meet the scheduled deployment date, [PERMITTING AUTHORITY] will be notified at least sixty days prior to the scheduled deployment date, or, if sixty days notice is not practicable an alternative schedule will be proposed as soon as practicable. U.S. EPA will work with [PERMITTING AUTHORITY] to finalize any alternative deployment schedules. Work with [PERMITTING AUTHORITY] staff to develop a testing protocol, which will clearly identify any user acceptance criteria, the schedule for testing, how to test, and how to provide feedback to the U.S. EPA. At times, testing may occur concurrently with the tool development. Inform [PERMITTING AUTHORITY] of any contingency plan in place to ensure regular and continuous operation of the electronic reporting solution. The contingency plan will address scenarios that could result in a disruption of operations. It can be expected that the plan will include notification, recovery, and reconstitution phases. Secure the integrity of the electronic reporting tool through the maintenance of a firewall. Ensure access to any Copy of Record (COR). According to 40 CFR § 3.3, a COR is a true and correct copy of an electronic document received by an electronic document receiving system, which can be viewed in a human-readable format that clearly and accurately associates all the information provided in the electronic document with descriptions or labeling of the information. Provide a notice on the U.S. EPA’s NPDES eReporting web page acknowledging this partnership between U.S. EPA and [PERMITTING AUTHORITY] to provide electronic reporting services. Keep [PERMITTING AUTHORITY] apprised of the status of issues identified in accordance with paragraph Part IV.A.d.x above and/or completion of work to address severe issues or defects reported that prevent use of NeT. Update the U.S. EPA’s national NPDES data system to collect the minimum set of NPDES data (Appendix A to 40 CFR part 127) to facilitate compliance with the NPDES eRule as they apply to NPDES general permits and program reports. Customer Support and Training Train staff from [PERMITTING AUTHORITY] to use NeT and the U.S. EPA’s Central Data Exchange (CDX), to implement the role of the Regulatory Authority in the electronic reporting tool application, and to use the application from the perspective of the regulated entity. U.S. EPA will provide one webinar-based training for the authorized NPDES program on their roles. Additional support and training materials will be posted on the NPDES eReporting Tool (NeT) Help Center web portal. Collaborate on the development of outreach material for regulated entities on their electronic reporting obligation and on how to electronically report. Collaborate on the development of training materials for regulated entities, including the format and delivery method. U.S. EPA will support the authorized NPDES program on trainings for regulated entities as resources allow. Develop and make available documentation on IT and other technical/common system aspects. Make available a knowledgebase web portal for posting support materials available to the public, which is currently the NPDES eReporting Tool (NeT) Help Center. Staff the NPDES eReporting Help Desk Monday through Friday during normal business hours (9:00 a.m. to 8:00 p.m. (ET)) to provide timely Tier I customer support. Tier I support is generally the initial support level responsible for basic or routine customer issues like, for example, accessing and navigating the NeT application, checking on status of forms, and aiding with the signature process. Provide training to [PERMITTING AUTHORITY] on updating and managing NPDES eReporting Help Desk tickets. Maintain a customer relationship management tool to assist with managing customer support requests and/or inquiries received. Direct the NPDES eReporting Help Desk to elevate Tier II customer support requests defined in IV.A.d.ii above to the staff identified by [PERMITTING AUTHORITY] in accordance with standard operating procedures. Make available a user managed subscription service to be used to widely communicate information about the permit, program report, or electronic reporting tool. Change Management Consult with [PERMITTING AUTHORITY] on any plans to migrate, reconstitute, or otherwise significantly modify the structure of the information content, or access software for the electronic reporting solution, other than routine refreshing or updating of the resource. Maintain a list of desired changes identified by [PERMITTING AUTHORITY] and users after the tool is in production. Review and prioritize the list of requested changes on an on-going basis, keep the authorized NPDES program informed of any changes’ status, and implement changes as resources are available. Data Access Make all e-reported data received available to [PERMITTING AUTHORITY] in a timely manner and in a filtered or filterable format such as a report that can be readily used for analysis/study (e.g – excel, CSV, etc.), agreed to by U. S. EPA and [PERMITTING AUTHORITY].

Electronic Reporting Solution. Post Deployment Deployment i. Work with [PERMITTING AUTHORITY] S.D. DANR to develop a schedule for deployment in line with [PERMITTING AUTHORITY]S.D. XXXX’s permitting and program report deployment schedule (e.g., to have NeT available prior to the effective date of the general permit) and resource availability. ii. Assign appropriate resources to meet the agreed upon deployment schedule. If U.S. EPA will be unable to meet the scheduled deployment date, [PERMITTING AUTHORITY] S.D. XXXX will be notified at least sixty days prior to the scheduled deployment date, or, if sixty days notice is not practicable an alternative schedule will be proposed as soon as practicable. U.S. EPA will work with [PERMITTING AUTHORITY] S.D. DANR to finalize any alternative deployment schedules. iii. Work with [PERMITTING AUTHORITY] S.D. DANR staff to develop a testing protocol, which will clearly identify any user acceptance criteria, the schedule for testing, how to test, and how to provide feedback to the U.S. EPA. At times, testing may occur concurrently with the tool development. iv. Inform [PERMITTING AUTHORITY] S.D. DANR of any contingency plan in place to ensure regular and continuous operation of the electronic reporting solution. The contingency plan will address scenarios that could result in a disruption of operations. It can be expected that the plan will include notification, recovery, and reconstitution phases. . v. Secure the integrity of the electronic reporting tool through the maintenance of a firewall. vi. Ensure access to any Copy of Record (COR). According to 40 CFR § 3.3, a COR is a true and correct copy of an electronic document received by an electronic document receiving system, which can be viewed in a human-readable format that clearly and accurately associates all the information provided in the electronic document with descriptions or labeling of the information. vii. Provide a notice on the U.S. EPA’s NPDES eReporting web page acknowledging this partnership between U.S. EPA and [PERMITTING AUTHORITY] S.D. DANR to provide electronic reporting services. Keep [PERMITTING AUTHORITY] apprised of the status of issues identified in accordance with paragraph Part IV.A.d.x above and/or completion of work to address severe issues or defects reported that prevent use of NeT. Update the U.S. EPA’s national NPDES data system to collect the minimum set of NPDES data (Appendix A to 40 CFR part 127) to facilitate compliance with the NPDES eRule as they apply to NPDES general permits and program reports. Customer Support and Training Train staff from [PERMITTING AUTHORITY] to use NeT and the U.S. EPA’s Central Data Exchange (CDX), to implement the role of the Regulatory Authority in the electronic reporting tool application, and to use the application from the perspective of the regulated entity. U.S. EPA will provide one webinar-based training for the authorized NPDES program on their roles. Additional support and training materials will be posted on the NPDES eReporting Tool (NeT) Help Center web portal. Collaborate on the development of outreach material for regulated entities on their electronic reporting obligation and on how to electronically report. Collaborate on the development of training materials for regulated entities, including the format and delivery method. U.S. EPA will support the authorized NPDES program on trainings for regulated entities as resources allow. Develop and make available documentation on IT and other technical/common system aspects. Make available a knowledgebase web portal for posting support materials available to the public, which is currently the NPDES eReporting Tool (NeT) Help Center. Staff the NPDES eReporting Help Desk Monday through Friday during normal business hours (9:00 a.m. to 8:00 p.m. (ET)) to provide timely Tier I customer support. Tier I support is generally the initial support level responsible for basic or routine customer issues like, for example, accessing and navigating the NeT application, checking on status of forms, and aiding with the signature process. Provide training to [PERMITTING AUTHORITY] on updating and managing NPDES eReporting Help Desk tickets. Maintain a customer relationship management tool to assist with managing customer support requests and/or inquiries received. Direct the NPDES eReporting Help Desk to elevate Tier II customer support requests defined in IV.A.d.ii above to the staff identified by [PERMITTING AUTHORITY] in accordance with standard operating procedures. Make available a user managed subscription service to be used to widely communicate information about the permit, program report, or electronic reporting tool. Change Management Consult with [PERMITTING AUTHORITY] on any plans to migrate, reconstitute, or otherwise significantly modify the structure of the information content, or access software for the electronic reporting solution, other than routine refreshing or updating of the resource. Maintain a list of desired changes identified by [PERMITTING AUTHORITY] and users after the tool is in production. Review and prioritize the list of requested changes on an on-going basis, keep the authorized NPDES program informed of any changes’ status, and implement changes as resources are available. Data Access Make all e-reported data received available to [PERMITTING AUTHORITY] in a timely manner and in a filtered or filterable format such as a report that can be readily used for analysis/study (e.g – excel, CSV, etc.), agreed to by U. S. EPA and [PERMITTING AUTHORITY].

Electronic Reporting Solution. Post Deployment Deployment i. Work with [PERMITTING AUTHORITY] Maine Department of Environmental Protection to develop a schedule for deployment in line with [PERMITTING AUTHORITY]Maine Department of Environmental Protection’s permitting and program report deployment schedule (e.g., to have NeT available prior to the effective date of the general permit) and resource availability. ii. Assign appropriate resources to meet the agreed upon deployment schedule. If U.S. EPA will be unable to meet the scheduled deployment date, [PERMITTING AUTHORITY] Maine Department of Environmental Protection will be notified at least sixty days prior to the scheduled deployment date, or, if sixty days notice is not practicable an alternative schedule will be proposed as soon as practicable. U.S. EPA will work with [PERMITTING AUTHORITY] Maine Department of Environmental Protection to finalize any alternative deployment schedules. iii. Work with [PERMITTING AUTHORITY] Maine Department of Environmental Protection staff to develop a testing protocol, which will clearly identify any user acceptance criteria, the schedule for testing, how to test, and how to provide feedback to the U.S. EPA. At times, testing may occur concurrently with the tool development. iv. Inform [PERMITTING AUTHORITY] Maine Department of Environmental Protection of any contingency plan in place to ensure regular and continuous operation of the electronic reporting solution. The contingency plan will address scenarios that could result in a disruption of operations. It can be expected that the plan will include notification, recovery, and reconstitution phases. . v. Secure the integrity of the electronic reporting tool through the maintenance of a firewall. vi. Ensure access to any Copy of Record (COR). According to 40 CFR § 3.3, a COR is a true and correct copy of an electronic document received by an electronic document receiving system, which can be viewed in a human-readable format that clearly and accurately associates all the information provided in the electronic document with descriptions or labeling of the information. vii. Provide a notice on the U.S. EPA’s NPDES eReporting web page acknowledging this partnership between U.S. EPA and [PERMITTING AUTHORITY] Maine Department of Environmental Protection to provide electronic reporting services. viii. Keep [PERMITTING AUTHORITY] Maine Department of Environmental Protection apprised of the status of issues identified in accordance with paragraph Part IV.A.d.x above and/or completion of work to address severe issues or defects reported that prevent use of NeT. NeT. ix. Update the U.S. EPA’s national NPDES data system to collect the minimum set of NPDES data (Appendix A to 40 CFR part 127) to facilitate compliance with the NPDES eRule as they apply to NPDES general permits and program reports. Customer Support and Training Train staff from [PERMITTING AUTHORITY] to use NeT and the U.S. EPA’s Central Data Exchange (CDX), to implement the role of the Regulatory Authority in the electronic reporting tool application, and to use the application from the perspective of the regulated entity. U.S. EPA will provide one webinar-based training for the authorized NPDES program on their roles. Additional support and training materials will be posted on the NPDES eReporting Tool (NeT) Help Center web portal. Collaborate on the development of outreach material for regulated entities on their electronic reporting obligation and on how to electronically report. Collaborate on the development of training materials for regulated entities, including the format and delivery method. U.S. EPA will support the authorized NPDES program on trainings for regulated entities as resources allow. Develop and make available documentation on IT and other technical/common system aspects. Make available a knowledgebase web portal for posting support materials available to the public, which is currently the NPDES eReporting Tool (NeT) Help Center. Staff the NPDES eReporting Help Desk Monday through Friday during normal business hours (9:00 a.m. to 8:00 p.m. (ET)) to provide timely Tier I customer support. Tier I support is generally the initial support level responsible for basic or routine customer issues like, for example, accessing and navigating the NeT application, checking on status of forms, and aiding with the signature process. Provide training to [PERMITTING AUTHORITY] on updating and managing NPDES eReporting Help Desk tickets. Maintain a customer relationship management tool to assist with managing customer support requests and/or inquiries received. Direct the NPDES eReporting Help Desk to elevate Tier II customer support requests defined in IV.A.d.ii above to the staff identified by [PERMITTING AUTHORITY] in accordance with standard operating procedures. Make available a user managed subscription service to be used to widely communicate information about the permit, program report, or electronic reporting tool. Change Management Consult with [PERMITTING AUTHORITY] on any plans to migrate, reconstitute, or otherwise significantly modify the structure of the information content, or access software for the electronic reporting solution, other than routine refreshing or updating of the resource. Maintain a list of desired changes identified by [PERMITTING AUTHORITY] and users after the tool is in production. Review and prioritize the list of requested changes on an on-going basis, keep the authorized NPDES program informed of any changes’ status, and implement changes as resources are available. Data Access Make all e-reported data received available to [PERMITTING AUTHORITY] in a timely manner and in a filtered or filterable format such as a report that can be readily used for analysis/study (e.g – excel, CSV, etc.), agreed to by U. S. EPA and [PERMITTING AUTHORITY].

Electronic Reporting Solution. Post Deployment Deployment i. Work with [PERMITTING AUTHORITY] the U.S. VIDPNR-DEP to develop a schedule for deployment in line with [PERMITTING AUTHORITY]the U.S. VIDPNR-DEP’s permitting and program report deployment schedule (e.g., to have NeT available prior to the effective date of the general permit) and resource availability. ii. Assign appropriate resources to meet the agreed upon deployment schedule. If U.S. EPA will be unable to meet the scheduled deployment date, [PERMITTING AUTHORITY] the U.S. VIDPNR-DEP will be notified at least sixty days prior to the scheduled deployment date, or, if sixty days notice is not practicable an alternative schedule will be proposed as soon as practicable. U.S. EPA will work with [PERMITTING AUTHORITY] the U.S. Virgin Islands Department of Planning and Natural, Resources Division of Environmental Protection to finalize any alternative deployment schedules. iii. Work with [PERMITTING AUTHORITY] the U.S. VIDPNR-DEP staff to develop a testing protocol, which will clearly identify any user acceptance criteria, the schedule for testing, how to test, and how to provide feedback to the U.S. EPA. At times, testing may occur concurrently with the tool development. iv. Inform [PERMITTING AUTHORITY] the U.S. VIDPNR-DEP of any contingency plan in place to ensure regular and continuous operation of the electronic reporting solution. The contingency plan will address scenarios that could result in a disruption of operations. It can be expected that the plan will include notification, recovery, and reconstitution phases. . v. Secure the integrity of the electronic reporting tool through the maintenance of a firewall. vi. Ensure access to any Copy of Record (COR). According to 40 CFR § 3.3, a COR is a true and correct copy of an electronic document received by an electronic document receiving system, which can be viewed in a human-readable format that clearly and accurately associates all the information provided in the electronic document with descriptions or labeling of the information. vii. Provide a notice on the U.S. EPA’s NPDES eReporting web page acknowledging this partnership between U.S. EPA and [PERMITTING AUTHORITY] the U.S. VIDPNR-DEP to provide electronic reporting services. viii. Keep [PERMITTING AUTHORITY] the U.S. VIDPNR-DEP apprised of the status of issues identified in accordance with paragraph Part IV.A.d.x above and/or completion of work to address severe issues or defects reported that prevent use of NeT. NeT. ix. Update the U.S. EPA’s national NPDES data system to collect the minimum set of NPDES data (Appendix A to 40 CFR part 127) to facilitate compliance with the NPDES eRule as they apply to NPDES general permits and program reports. Customer Support and Training Train staff from [PERMITTING AUTHORITY] to use NeT and the U.S. EPA’s Central Data Exchange (CDX), to implement the role of the Regulatory Authority in the electronic reporting tool application, and to use the application from the perspective of the regulated entity. U.S. EPA will provide one webinar-based training for the authorized NPDES program on their roles. Additional support and training materials will be posted on the NPDES eReporting Tool (NeT) Help Center web portal. Collaborate on the development of outreach material for regulated entities on their electronic reporting obligation and on how to electronically report. Collaborate on the development of training materials for regulated entities, including the format and delivery method. U.S. EPA will support the authorized NPDES program on trainings for regulated entities as resources allow. Develop and make available documentation on IT and other technical/common system aspects. Make available a knowledgebase web portal for posting support materials available to the public, which is currently the NPDES eReporting Tool (NeT) Help Center. Staff the NPDES eReporting Help Desk Monday through Friday during normal business hours (9:00 a.m. to 8:00 p.m. (ET)) to provide timely Tier I customer support. Tier I support is generally the initial support level responsible for basic or routine customer issues like, for example, accessing and navigating the NeT application, checking on status of forms, and aiding with the signature process. Provide training to [PERMITTING AUTHORITY] on updating and managing NPDES eReporting Help Desk tickets. Maintain a customer relationship management tool to assist with managing customer support requests and/or inquiries received. Direct the NPDES eReporting Help Desk to elevate Tier II customer support requests defined in IV.A.d.ii above to the staff identified by [PERMITTING AUTHORITY] in accordance with standard operating procedures. Make available a user managed subscription service to be used to widely communicate information about the permit, program report, or electronic reporting tool. Change Management Consult with [PERMITTING AUTHORITY] on any plans to migrate, reconstitute, or otherwise significantly modify the structure of the information content, or access software for the electronic reporting solution, other than routine refreshing or updating of the resource. Maintain a list of desired changes identified by [PERMITTING AUTHORITY] and users after the tool is in production. Review and prioritize the list of requested changes on an on-going basis, keep the authorized NPDES program informed of any changes’ status, and implement changes as resources are available. Data Access Make all e-reported data received available to [PERMITTING AUTHORITY] in a timely manner and in a filtered or filterable format such as a report that can be readily used for analysis/study (e.g – excel, CSV, etc.), agreed to by U. S. EPA and [PERMITTING AUTHORITY].