Emergency Technical Assistance Service. This service is available to Buyer when immediate assistance with operational problems (i.e., loss of call processing, loss of billing) is required. This service is available 24 hours/day, seven days/week. Through verbal reports and remote diagnoses of the System, TAS technicians recommend actions to restore the System to stable operation as quickly as possible.
Appears in 2 contracts
Samples: Supply Agreement (Ipcs Equipment Inc), Supply Agreement (Ipcs Equipment Inc)
Emergency Technical Assistance Service. This service is available to Buyer when customers who require immediate assistance with operational problems (i.e., loss of call processing, loss of billing) is required). This service is available 24 hours/day, seven days/week. Through verbal reports and remote diagnoses of the System, TAS technicians recommend actions to restore the System to stable operation as quickly as possible.
Appears in 2 contracts
Samples: Supply Agreement (Dutchess County Cellular Telephone Co Inc), Supply Agreement (Dobson Communications Corp)
