Common use of END TIMES Clause in Contracts

END TIMES. For hourly jobs, we charge from the time we arrive on the job, which includes unloading of our supplies and equipment from our vehicle, to the time we have finished cleaning, including the loading of supplies back into our vehicle. CLEANING FEE INCREASES HME reserves the right to reevaluate rates at any time based on the time it is taking to perform our service to meet the Client’s standards. We offer flat rates for recurring services or we can be hired by the hour. We review rates approximately every 12-18 months to adjust prices to reflect increases in inflation and the cost of doing business or whenever a service change is requested. SKIPPED OR MISSED CLEANING VISITS Our flat rate charges are based on the type of visits that you schedule. Weekly rates are for weekly cleanings, biweekly rates for biweekly cleanings. If you skip a cleaning, you will be charged the rate for the next frequency of the visit. For example, if you pay $110 for a weekly visit and skip a cleaning and the next visit is in two weeks, we would consider that a bi-weekly cleaning and charge that cleaning at the biweekly rate. If you skip a monthly visit, the next visit will be charged at our hourly rate for the time it takes to complete the job to your standards. When back on your normal cycle, your normal rate resumes. LATE CANCELLATIONS/ LOCKOUT FEES We understand schedules change. We ask that you contact us no later than 48 hours before your scheduled cleaning to cancel or reschedule. Cancellations after that time frame will result in a $70 cancellation fee. The same fee will be charged if we cannot gain access to your home if you have chosen not to provide a code to enter and we cannot gain access on your scheduled cleaning day. If you request a reschedule we may not be able to accommodate your request with the same cleaning team you are accustomed to. During the Covid-19 Crisis we will be waiving all late cancellations due to late cancels due to Covid-19; clients needing to cancel due to exhibiting any flu-like symptoms. We are happy to reschedule when it is safe to re-enter your home.

END TIMES. All start times are estimations and include a two hour arrival window connected to that time. For hourly jobs, we charge from the time we arrive on the job, which includes unloading of our supplies and equipment from our vehicle, to the time we have finished cleaning, including the loading of supplies back into our vehicle. CLEANING FEE INCREASES HME reserves the right to reevaluate rates at any time based on the time it is taking to perform our service to meet the Client’s standards. We offer adjust flat rates for recurring services or we can be hired by the hour. We review rates approximately every 12-18 months to adjust prices increase with inflation, typically 3 %, and mail out letters letting you know what the adjusted rate will be and by what date. When starting a new customer, we typically monitor the actual cleaning time for the first two months to reflect increases make sure the actual cleaning time is in inflation and sync with the cost of doing business time associated with the flat rate. We will contact you to discuss possible price or whenever a service change is requestedrevisions if the cleaning time differs drastically from the original bid. SKIPPED OR MISSED CLEANING VISITS Our flat rate charges are based on the type of visits that you schedule. Weekly rates are for weekly cleanings, biweekly rates for biweekly cleanings. If you skip a cleaning, you will be charged the rate for the next frequency of the visit. For example, if you pay $110 for a weekly visit and skip a cleaning and the next visit is in two weeks, we would consider that a bi-weekly cleaning and charge that cleaning at the biweekly rate. If you skip a monthly visit, the next visit will be charged at our hourly rate for the time it takes to complete the job to your standards. When back on your normal cycle, your normal rate resumes. LATE CANCELLATIONS/ LOCKOUT FEES We understand schedules change. We ask that you contact us no later than 48 hours noon the day before your scheduled cleaning to cancel or reschedule. Cancellations after that time frame will result in later than noon the day before are subject to a $70 cancellation fee. The same fee will be charged if we cannot gain access to your home if you have chosen not to provide leave the company your key. For Monday cleanings, please call our office by noon of the preceding Friday. Please keep in mind that each day's cleanings are scheduled the afternoon before and that if you cancel later than noon the day before a code to enter and we canscheduled cleaning, that your cleaning team may not gain access on your scheduled cleaning have a full day's work. If you request a reschedule we may not be able to accommodate your request with the same cleaning team you are accustomed to. During the Covid-19 Crisis we will be waiving all late cancellations due to late cancels due to Covid-19; clients needing If you wish to cancel due to exhibiting any flu-like symptoms. We are happy to reschedule when it is safe to re-enter or change your homeservice by mail or email, please do so one week in advance.

END TIMES. For hourly jobs, we charge from the time we arrive on the job, which includes unloading of our supplies and equipment from our vehicle, to the time we have finished cleaning, including the loading of supplies back into our vehicle. CLEANING FEE INCREASES HME reserves the right to reevaluate rates at any time based on the time it is taking to perform our service to meet the Client’s standards. We offer flat rates will monitor the actual cleaning time for recurring services or we can be hired by the hourfirst two months and occasionally thereafter. We review rates approximately every 12-18 months will contact you to adjust prices to reflect increases in inflation and discuss possible price or service revisions if the cost of doing business or whenever a service change is requestedcleaning time differs drastically from the original bid. SKIPPED OR MISSED CLEANING VISITS Our flat rate charges are based on the type of visits that you schedule. Weekly rates are for weekly cleanings, biweekly rates for biweekly cleanings. If you skip a cleaning, you will be charged the rate for the next frequency of the visit. For example, if you pay $110 for a weekly visit and skip a cleaning and the next visit is in two weeks, we would consider that a bi-weekly cleaning and charge that cleaning at the biweekly rate. If you skip a monthly visit, the next visit will be charged at our hourly rate for the time it takes to complete the job to your standards. When back on your normal cycle, your normal rate resumes. LATE CANCELLATIONS/ LOCKOUT FEES We understand schedules change. We ask that you contact us no later than 48 hours noon the day before your scheduled cleaning to cancel or reschedule. Cancellations after that time frame will result in later than noon the day before are subject to a $70 50 cancellation fee. The same fee will be charged if we cannot gain access to your home if you have chosen not to provide leave the company your key. For Monday cleanings, please call our office by noon of the preceding Friday. Please keep in mind that each day's cleanings are scheduled the afternoon before and that if you cancel later than noon the day before a code to enter and we canscheduled cleaning, that your cleaning team may not gain access on your scheduled cleaning have a full day's work. If you request a reschedule we may not be able to accommodate your request with the same cleaning team you are accustomed to. During the Covid-19 Crisis we will be waiving all late cancellations due to late cancels due to Covid-19; clients needing If you wish to cancel due to exhibiting any flu-like symptoms. We are happy to reschedule when it is safe to re-enter or change your homeservice by mail or email, please do so one week in advance.

END TIMES. For hourly jobs, we charge from the time we arrive on at the job, which includes unloading of our supplies and equipment from our vehicle, to the time we have finished cleaning, including the loading of supplies back into our vehicle. CLEANING FEE INCREASES HME reserves the right to reevaluate rates at any time based on the time it is taking to perform our service to meet the Client’s standards. We offer flat rates for recurring services or we can be hired by the hour. We review rates approximately every 12-18 months to adjust prices to reflect increases in inflation and the cost of doing business or whenever a service change is requested. SKIPPED OR MISSED CLEANING VISITS Our flat rate charges are based on the type of visits that you schedule. Weekly rates are for weekly cleanings, biweekly rates for biweekly cleanings. If you skip a cleaning, you will be charged the rate for the next frequency of the visit. For example, if you pay $110 for a weekly visit and skip a cleaning and the next visit is in two weeks, we would consider that a bi-weekly cleaning and charge that cleaning at the biweekly rate. If you skip a monthly visit, the next visit will be charged at our hourly rate for the time it takes to complete the job to your standards. When back on your normal cycle, your normal rate resumes. LATE CANCELLATIONS/ LOCKOUT FEES We understand schedules change. We ask that you contact us no later than 48 hours before your scheduled cleaning to cancel or reschedule. Cancellations after that time frame will result in a $70 cancellation fee. The same fee will be charged if we cannot gain access to your home if you have chosen not to provide a code to enter and we cannot gain access on your scheduled cleaning day. If you request a reschedule we may not be able to accommodate your request with the same cleaning team you are accustomed to. During the Covid-19 Crisis we will be waiving all late cancellations due to late cancels due to Covid-19; clients needing to cancel due to exhibiting any flu-like symptoms. We are happy to reschedule when it is safe to re-enter your home.