Common use of Enquiries, etc., on Transaction Details Clause in Contracts

Enquiries, etc., on Transaction Details. 8.1 If the funds remitted have not been paid to the recipient after the remittance request, the Customer shall promptly enquire with the branch of the Bank where such request was made. In such a case, the Bank shall take steps to investigate the matter, such as by enquiring with the Banks Concerned, etc., and report the results thereof. In order to address the Customer’s enquiry, the Bank may ask the Customer to submit an enquiry request form for post-overseas remittance prescribed by the Bank.

Enquiries, etc., on Transaction Details. 8.1 1. If there is any doubt about a remittance transaction such as when the funds remitted have not been paid to the recipient after the remittance request, the Customer shall promptly enquire with the branch of the Bank where such request was made. In such a case, the Bank shall take steps to investigate the matter, such as by enquiring with the Banks Concerned, etc., . and report the results thereof. In order to address the Customer’s enquiry, the Bank may ask the Customer to submit an enquiry request form for post-post- overseas remittance prescribed by the Bankremittance.