Errors and complaints. 26.1. We seek to resolve any errors speedily and you should inform us of any errors which occur in relation to the Agreement as soon as possible. 26.2. We aim to provide a friendly and efficient service to our customers and it is our policy to ensure that your concerns are dealt with fairly and promptly. If you have any reason to complain you may do so by contacting us directly.
Appears in 7 contracts
Samples: Credit Sale Agreement, Retail Instalment Plan Agreement, Retail Instalment Plan Agreement
Errors and complaints. 26.1. 27.1 We seek to resolve any errors speedily and you should inform us of any errors which occur in relation to the Agreement as soon as possible.
26.2. 27.2 We aim to provide a friendly and efficient service to our customers and it is our policy to ensure that your concerns are dealt with fairly and promptly. If you have any reason to complain you may do so by contacting us directly.
Appears in 4 contracts
Samples: Retail Instalment Plan Agreement, Retail Instalment Plan Agreement, Retail Instalment Plan Agreement
Errors and complaints. 26.124.1. We seek to resolve any errors speedily and you should inform us of any errors which occur in relation to the Agreement as soon as possible.
26.224.2. We aim to provide a friendly and efficient service to our customers and it is our policy to ensure that your concerns are dealt with fairly and promptly. If you have any reason to complain you may do so by contacting us directlyplease go to our webpage at xxx.xxxxxxxx.xx.xx/xxxxxxxxxx for details on how to contact us.
Appears in 2 contracts
Samples: Customer Agreement, Customer Agreement
