Common use of Errors and Questions Clause in Contracts

Errors and Questions. In case of errors or questions about your transactions, you should as soon as possible notify us via one of the following: 1. Telephone us at 000-000-0000 during customer service hours 2. Contact us by using the application's e-messaging feature If you think your statement is incorrect or you need more information about a Service transaction listed on the statement, we must hear from you no later than sixty (60) days after the FIRST statement was sent to you on which the problem or error appears. You must: 1. Tell us your name and Service account number; 2. Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. Tell us the dollar amount of the suspected error. If you tell us verbally, we may require that you send your complaint in writing within ten (10) Business Days after your verbal notification. We will tell you the results of our investigation within ten (10) Business Days after we hear from you, and will correct any error promptly. However, if we require more time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If we decide to do this, we will provisionally credit your Payment Account within ten (10) Business Days for the amount you think is in error. If we ask you to submit your complaint or question in writing and we do not receive it within ten (10) Business Days, we may not provisionally credit your Payment Account. If it is determined there was no error we will mail you a written explanation within three (3) Business Days after completion of our investigation. You may ask for copies of documents used in our investigation. The Service may revoke any provisional credit provided to you if we find an error did not occur.

Errors and Questions. In case of errors If you have questions or questions about your transactionsyou think there has been an error concerning the Services, you should as soon as possible notify us via one of the following: 1. Telephone contact us at 1-800-732- 0642 or (000) 000-000-0000 during customer service hours 20000, or write to us at Mayville State Bank, Internet Banking Services, P.O. Box 650, MI 48744. Contact us by using the application's e-messaging feature If you think your statement is incorrect or you need more information about a Service transaction listed on the statement, we We must hear from you no later than sixty (60) within 60 calendar days after we have sent the FIRST first paper or online monthly statement was sent to you on which the problem or error appearsfirst appeared. You must: 1If you notify us verbally, we may require you to send your complaint or question in writing within 10 business days of the verbal notice. Tell us your We will need to know the following for all errors: Your name and Service account number; 2. Describe ; A description of the error or the transaction in question, transfer you are unsure about and explain as clearly as possible an explanation of why you believe it is an error or why you need more additional information; and, 3. Tell us the The dollar amount of the suspected error. If you tell us verbally; and For a Bill Pay issue - the checking account number used to pay the bill, we may require that you send your complaint in writing within ten (10) Business Days after your verbal notificationpayee name, date payment was scheduled, payment amount, reference number and payee account number. We will tell advise you of the results of our investigation within ten (10) Business Days 10 business days after we hear from you, you and will promptly correct any error promptlywe have made. However, if If we require more need additional time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If , we decide may take up to do this, 45 days but we will provisionally re-credit your Payment Account account within ten (10) Business Days 10 business days for the amount you think is in error. If we ask you to submit put your complaint or question in writing and we do not receive it within ten (10) Business Days10 business days after the request, we may will not provisionally re-credit your Payment Accountaccount. If it is determined we determine that there was no error error, we will mail send you a written explanation within three (3) Business Days 3 business days after completion of we complete our investigation. You may ask for request copies of documents that we used in our investigation. The Service may revoke any provisional credit provided to you if we find an error did not occur.

Errors and Questions. In case of errors or questions about your transactions, you should as soon as possible notify us via one of the following: 1. Telephone electronic transfers call us at (000-) 000-0000 during customer service hours 2. Contact or write us by using the application's e-messaging feature If at: Northeast Security Bank 000 Xxxxx Xxxxxxxxx P O Box 269 Sumner, IA 50674 Notify us immediately if you think your statement or receipt is incorrect or wrong of if you need more information about a Service transaction listed on the statement, we statement or receipt. We must hear from you no later than sixty (60) 60 days after we sent the FIRST statement was sent to you on which the problem or error appears. You must:first appeared. (1. ) Tell us your name and Service account number;. (2. ) Describe the error or the transaction in questiontransfer you are unsure about, and explain as clearly as possible you can why you believe it is an error or why you need more information; and,. (3. ) Tell us the dollar amount of the suspected error. If you tell us verballyorally, we may require that you send us your complaint or question in writing within ten (10) Business Days after your verbal notification10 business days. We will tell you the results of our investigation determine whether an error occurred within ten 10 business days (1020 business days for new accounts) Business Days after we hear from you, you and will correct any error promptly. HoweverIf we need more time, if however, we require more time may take up to confirm the nature of 45 days (90 days for new accounts or point-of-sale or foreign- initiated transfers) to investigate your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If we decide to do this, we will provisionally credit your Payment Account account within ten 10 business days (1020 business days for new accounts) Business Days for the amount you think is in error, so that you will have use of the money during the time it takes us to complete our investigation. If we ask you to submit put your complaint or question in writing and we do not receive it within ten (10) Business Days10 business days, we may not provisionally credit your Payment Accountaccount for 30 days after the first deposit is made, if you are a new customer. We will tell you the results within three business days after completing our investigation. If it is determined we decide that there was no error error, we will mail send you a written explanation within three (3) Business Days after completion of our investigationexplanation. You may ask for copies of the documents that we used in our investigation. The Service may revoke any provisional credit provided to you if we find an error did not occur.

Errors and Questions. In case of errors or questions about your electronic transactions, you should notify us as soon as possible notify us via through one of the following: 1. following methods: • Telephone us at 000-000(000)000-0000 during customer service regular business hours 2. ; • Write to us at Relyance Bank Account Services Department, P. O. Xxx 0000, Xxxx Xxxxx, XX 00000 or • Contact us by using the application's e-secure messaging feature within the Service. If you think your statement is incorrect or you need more information about a Service an electronic transfer or Xxxx Payment transaction listed on the statement, we must hear from you no later than sixty (60) days after the FIRST statement was sent to you on which the problem or error appears. You must: 1. Tell us your name and name, relevant Service account numbernumber(s), and User ID; 2. Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. Tell us the dollar amount of the suspected error. If you tell us verbally, we may require that you send your complaint in writing within ten (10) Business Days after your verbal notification. We will tell you the results of our investigation within ten (10) Business Days after we hear from you, you and will correct any error promptly. However, if we require more time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If we decide to do this, we will provisionally credit your Payment Account account within ten (10) Business Days for the amount you think is in error. If we ask you to submit your complaint or question in writing and we do not receive it within ten (10) Business Days, we may not provisionally credit your Payment Accountaccount. For errors regarding electronic transactions on new accounts, we may take up to ninety (90) days to investigate your complaint or question. We may take up to twenty (20) Business Days to credit a new account for the amount you think is in error. If it is determined there was no error error, we will mail you a written explanation within three (3) Business Days after completion of our investigation. You may ask for copies of documents used in our investigation. The Service We may revoke any provisional credit provided to you if we find an error did not occur.

Errors and Questions. In case of errors or questions about your transactions, you should notify us as soon as possible notify us via one of the following: 1. : Telephone us at 000-000-0000 000.000.0000, ext. 6631 during customer service Member Service hours 2. Contact ; Write us by using the application's e-messaging feature at: If you think your statement is incorrect or you need more information about a Service transaction listed on the statement, we must hear from you no later than sixty (60) days after the FIRST statement was sent to you on which the problem or error appears. You must: 1. : Tell us your name and Service account number; 2. ; Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. , Tell us the dollar amount of the suspected error. If you tell us verbally, we may require that you send your complaint in writing within ten (10) Business Days after your verbal notification. We will tell you the results of our investigation within ten (10) Business Days after we hear from you, and will correct any error promptly. However, if we require more time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If we decide to do this, we will provisionally credit your Payment Account within ten (10) Business Days for the amount you think is in error. If we ask you to submit your complaint or question in writing and we do not receive it within ten (10) Business Days, we may not provisionally credit your Payment Account. If it is determined there was no error we will mail you a written explanation within three (3) Business Days after completion of our investigation. You may ask for copies of documents used in our investigation. The Service may revoke any provisional credit provided to you if we find an error did not occur.

Errors and Questions. In case of errors or questions about your electronic transactions, you should notify us as soon as possible notify us via through one of the following: 1. following methods: • Telephone us at 000-000-0000 during customer service hours 2. ; • Contact us by using the application's e-secure messaging feature within the Service; or • Write to us at X.X. Xxx 000 Xxxxxxxxxxxx, XX 00000. If you think your statement is incorrect or you need more information about a Service an electronic transfer or Xxxx Payment transaction listed on the statement, we must hear from you no later than sixty (60) days after the FIRST statement was sent to you on which the problem or error appears. You must: 1. Tell us your name name, relevant Eligible Account number(s), and Service account numberAccess ID; 2. Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more informationinfo; and, 3. Tell us the dollar amount of the suspected error. If you tell us verbally, we may require that you send your complaint in writing within ten (10) Business Days after your verbal notification. We will tell you the results of our investigation within ten (10) Business Days after we hear from you, and will correct any error promptly. However, if we require more time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If we decide to do this, we will provisionally credit your Payment Account account within ten (10) Business Days for the amount you think is in error. If we ask you to submit your complaint or question in writing and we do not receive it within ten (10) Business Days, we may not provisionally credit your Payment Accountaccount. For errors regarding electronic transactions on new Consumer accounts, we may take up to 90 days to investigate your complaint or question. We may take up to 20 Business Days to credit a new account for the amount you think is in error. An account is considered a new account for 30 days after the first deposit is made, if you are a new customer. If it is determined there was no error error, we will mail you a written explanation within three (3) Business Days after completion of our investigation. You may ask for copies of documents used in our investigation. The Service may revoke any provisional credit provided to you if we find an error did not occur.

Errors and Questions. In case of errors or questions about your transactions, you should as soon as possible notify us via one of the following: 1. : • Telephone us at 000-000-0000 during customer service hours 2(Miami-Dade County) or 000-000-0000 (other areas). Contact • Write us by using the application's e-messaging feature at: Tropical Financial Credit Union ATTN: Digital Banking Team, 0000 Xxxxxxxxx Xxx Xxxxxxx, XX 00000 If you think your statement is incorrect or you need more information about a Service transaction listed on the statement, we must hear from you no later than sixty (60) days after the FIRST statement was sent or made available to you on which the problem or error appears. You must: 1. : • Tell us your name and Service account number; 2. ; • Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. , • Tell us the dollar amount of the suspected error. If you tell us verbally, we may require that you send your complaint in writing within ten (10) Business Days after your verbal notification. We will tell you the results of our investigation within ten (10) Business Days after we hear from you, and will correct any error promptly. However, if we require more time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If we decide to do this, we will provisionally credit your Payment Account within ten (10) Business Days for the amount you think is in error. If we ask you to submit your complaint or question in writing and we do not receive it within ten (10) Business Days, we may not provisionally credit your Payment Account. If it is determined determined, there was no error we will mail you a written explanation within three (3) Business Days after completion of our investigation. You may ask for copies of documents used in our investigation. The Service We may revoke any provisional credit provided to you if we find an error did not occur. It is our general policy to treat your account information as confidential. However, we will disclose information to third parties about your account or the transactions you make ONLY in the following situations: • Where it is necessary for completing transactions; • Where it is necessary for activating additional services; • In order to verify the existence and condition of your account to a third party, such as a credit bureau or Payee; • To a consumer reporting agency for research purposes only; • In order to comply with a governmental agency or court orders; or, • If you give us your written permission.

Errors and Questions. In case of errors or questions about your electronic transactions, you should notify us as soon as possible notify us via through one of the following: 1. following methods: • Telephone us at (000-) 000-0000 during customer service business hours 2; or • Write to us at Farmers State Bank, 000 Xxxx Xxxxx. Contact us by using the application's e-messaging feature Pittsfield, IL 62363. If you think your statement is incorrect or you need more information about a Service an electronic transfer or Bill Payment transaction listed on the statement, we must hear from you no later than sixty (60) days after the FIRST statement was sent to you on which the problem or error appears. You must: 1. Tell us your name and name, relevant Service account numbernumber(s), and Access ID; 2. Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. Tell us the dollar amount of the suspected error. If you tell us verbally, we may require that you send your complaint in writing within ten (10) Business Days after your verbal notification. We will tell you the results of our investigation within ten (10) Business Days after we hear from you, and will correct any error promptly. However, if we require more time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If we decide to do this, we will provisionally credit your Payment Account account within ten (10) Business Days for the amount you think is in error. If we ask you to submit your complaint or question in writing and we do not receive it within ten (10) Business Days, we may not provisionally credit your Payment Accountaccount. For errors regarding electronic transactions on new consumer accounts, we may take up to 90 days to investigate your complaint or question. We may take up to 20 Business Days to credit a new account for the amount you think is in error. If it is determined there was no error error, we will mail you a written explanation within three (3) Business Days after completion of our investigation. You may ask for copies of documents used in our investigation. The Service may revoke any provisional credit provided to you if we find an error did not occur.

Errors and Questions. In case of errors or questions about your electronic transactions, you should notify us as soon as possible notify us via through one of the following: 1. following methods: • Telephone us at 000-000-0000 or 000-000-0000 during customer service hours 2. ; • Contact us by using the application's e-secure messaging feature within the Service; or • Write to us at 000 Xxxx Xxx., Xxxxxxxx XX 00000 If you think your statement is incorrect or you need more information about a Service an electronic transfer or Bill Payment transaction listed on the statement, we must hear from you no later than sixty (60) days after the FIRST statement was sent to you on which the problem or error appears. You must: 1. Tell us your name and name, relevant Service account numbernumber(s), and Access ID; 2. Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. Tell us the dollar amount of the suspected error. If you tell us verbally, we may require that you send your complaint in writing within ten (10) Business Days after your verbal notification. We will tell you the results of our investigation within ten (10) Business Days after we hear from you, and will correct any error promptly. However, if we require more time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If we decide to do this, we will provisionally credit your Payment Account account within ten (10) Business Days for the amount you think is in error. If we ask you to submit your complaint or question in writing and we do not receive it within ten (10) Business Days, we may not provisionally credit your Payment Accountaccount. For errors regarding electronic transactions on new consumer accounts, we may take up to 90 days to investigate your complaint or question. We may take up to 20 Business Days to credit a new account for the amount you think is in error. If it is determined there was no error error, we will mail you a written explanation within three (3) Business Days after completion of our investigation. You may ask for copies of documents used in our investigation. The Service We may revoke any provisional credit provided to you if we find an error did not occur.

Errors and Questions. In case of errors or questions about your transactions, you should as soon as possible notify us via one of the following: 1. : • Telephone us at 000-000-0000 or 000-000-0000 during customer service normal business hours 2. ; • Contact us by using the application's e-messaging feature secure chat feature; and/or, • Write to us at: REV Federal Credit Union PO Box 118000 Charleston, SC 29423 If you think your statement is incorrect or you need more information about a Service transaction listed on the statement, we must hear from you no later than sixty (60) days after the FIRST statement was sent to you on which the problem or error appears. You must: 1. : • Tell us your name and Service account number; 2. ; • Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. , • Tell us the dollar amount of the suspected error. If you tell us verbally, we may require that you send your complaint in writing within ten (10) Business Days after your verbal notification. We will tell you the results of our investigation within ten (10) Business Days after we hear from you, and will correct any error promptly. However, if we require more time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If we decide to do this, we will provisionally credit your Payment Account within ten (10) Business Days for the amount you think is in error. If we ask you to submit your complaint or question in writing and we do not receive it within ten (10) Business Days, we may not provisionally credit your Payment Account. If it is determined there was no error we will mail you a written explanation within three (3) Business Days after completion of our investigation. You may ask for copies of documents used in our investigation. The Service may revoke any provisional credit provided to you if we find an error did not occur.

Errors and Questions. In case of errors or questions about your electronic transactions, you should notify us as soon as possible notify us via through one of the following: 1. following methods: • Telephone us at 000-000-0000 during customer service hours 2. ; • Contact us by using the application's e-secure messaging feature within the Service; or • Write to us at Community State Bank, 000 Xxxx Xxxxxx Xxxxxx, Xxxxxx, IN 46710 If you think your statement is incorrect or you need more information about a Service an electronic transfer or Bill Payment transaction listed on the statement, we must hear from you no later than sixty (60) days after the FIRST statement was sent to you on which the problem or error appears. You must: 1. Tell us your name and name, relevant Service account numbernumber(s), and Access ID; 2. Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. Tell us the dollar amount of the suspected error. If you tell us verbally, we may require that you send your complaint in writing within ten (10) Business Days after your verbal notification. We will tell you the results of our investigation within ten (10) Business Days after we hear from you, and will correct any error promptly. However, if we require more time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If we decide to do this, we will provisionally credit your Payment Account account within ten (10) Business Days for the amount you think is in error. If we ask you to submit your complaint or question in writing and we do not receive it within ten (10) Business Days, we may not provisionally credit your Payment Accountaccount. For errors regarding electronic transactions on new consumer accounts, we may take up to 90 days to investigate your complaint or question. We may take up to 20 Business Days to credit a new account for the amount you think is in error. If it is determined there was no error error, we will mail you a written explanation within three (3) Business Days after completion of our investigation. You may ask for copies of documents used in our investigation. The Service may revoke any provisional credit provided to you if we find an error did not occur.

Errors and Questions. In case of errors If you have questions or questions about your transactionsthink there has been an error concerning the Services, you should as soon as possible notify us via one of the following: 1. Telephone contact us at (000) 000-0000, or (000) 000-0000 during customer service hours 20000, or write to us at OUCU Financial, 000 X Xxxxx Xxxxxx, Xxxxxx, XX 00000. Contact us by using the application's e-messaging feature If you think your statement is incorrect or you need more information about a Service transaction listed on the statement, we We must hear from you no later than sixty (60) within 60 calendar days after sending the FIRST first paper or electronic monthly statement was sent to you on which the problem or error appearsfirst appeared. You must: 1If you notify us verbally, we may require you to send your complaint or question in writing within ten business days of the verbal notice. Tell us your We will need to know the following for all errors: • Your name and Service account number; 2. Describe • A description of the error or the transaction in question, transfer you are unsure about and explain as clearly as possible why you believe it is an error or why you need more additional information; and, 3. Tell us the The dollar amount of the suspected error. If you tell us verbally• For a Bill Pay issue, we may require that you send your complaint in writing within ten (10) Business Days after your verbal notificationthe checking account number used to pay the bill, payee name, date payment was scheduled, payment amount, reference number, and payee account number. We will tell advise you of the results of our investigation within ten (10) Business Days business days after we hear from you, you and will promptly correct any error promptlywe have made. However, if If we require more need additional time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If , we decide may take up to do this45 days, but we will provisionally re-credit your Payment Account account within ten (10) Business Days business days for the amount you think is in error. If we ask you to submit put your complaint or question in writing and we do not receive it within ten (10) Business Daysbusiness days after the request, we may will not provisionally re-credit your Payment Accountaccount. If it is determined we determine that there was no error error, we will mail send you a written explanation within three (3) Business Days business days after completion of we complete our investigation. You may ask for request copies of documents that we used in our investigation. The Service may revoke any provisional credit provided to you if we find an error did not occur.

Errors and Questions. In case of errors or questions about your transactionselectronic transfers or payments, you should as soon as possible notify us via one of telephone the following: 1. Telephone us Operations Department at 000-000-0000 during customer service hours 20000. Contact us by using the application's e-messaging feature If you think your statement is incorrect or you need more information about a Service transaction listed on the statement, we We must hear from you no later than sixty (60) days after the FIRST you received your first statement was sent to you or notification on your PC in which the a problem or error appears. You must:appeared. 1. a. Tell us your name and Service account number;. 2. b. Describe the error or the transaction in questiontransfer you are unsure about, and explain as clearly as possible you can why you believe it is an error or why you need more information; and,. 3. c. Tell us the dollar amount of the suspected error. If you tell us verbally, we may require that you send your complaint in writing within ten (10) Business Days after your verbal notification. We will tell you the results of our investigation within ten (10) Business Days business days after we hear from you, you and will correct any error promptly. HoweverIf we need more time, if we require more time to confirm the nature of your complaint or questionhowever, we reserve the right to may take up to forty-five (45) days to complete our investigationinvestigate your complaint or question. If we decide to do this, we will provisionally re-credit your Payment Account account within ten (10) Business Days business days for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to submit put your complaint or question in writing and we do not receive it within ten (10) Business Daysbusiness days, we may not provisionally re- credit your Payment Accountaccount. If it is determined we decide there was no error error, we will mail send you a written explanation within three (3) Business Days business days after completion of we finish our investigation. You may ask for copies of documents that we used in our investigation. The Service may revoke any provisional credit provided to you if we find an error did not occur.

Errors and Questions. In case of errors or questions about your electronic transactions, you should notify us as soon as possible notify us via through one of the following: 1. following methods: ! Telephone us at 000-000-0000 during customer service hours 2. ; ! Contact us by using the application's e-secure messaging feature within the Service; or ! Write to us at 000 Xxxxxxx Xxxx, Xxxxxxx XX 00000. If you think your statement is incorrect or you need more information about a Service an electronic transfer or Xxxx Payment transaction listed on the statement, we must hear from you no later than sixty (60) days after the FIRST statement was sent to you on which the problem or error appears. You must: 1. Tell us your name and name, relevant Service account numbernumber(s), and Access ID; 2. Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. Tell us the dollar amount of the suspected error. If you tell us verbally, we may require that you send your complaint in writing within ten (10) Business Days after your verbal notification. We will tell you the results of our investigation within ten (10) Business Days after we hear from you, and will correct any error promptly. However, if we require more time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If we decide to do this, we will provisionally credit your Payment Account account within ten (10) Business Days for the amount you think is in error. If we ask you to submit your complaint or question in writing and we do not receive it within ten (10) Business Days, we may not provisionally credit your Payment Accountaccount. For errors regarding electronic transactions on new consumer accounts, we may take up to 90 days to investigate your complaint or question. We may take up to 20 Business Days to credit a new account for the amount you think is in error. If it is determined there was no error error, we will mail you a written explanation within three (3) Business Days after completion of our investigation. You may ask for copies of documents used in our investigation. The Service We may revoke any provisional credit provided to you if we find an error did not occur.

Errors and Questions. In case of errors or questions about your transactions, you should notify us as soon as possible notify us via one of the following: 1. Telephone us by calling Member Services at (000-) 000-0000 during customer service hours 2. Contact or writing us by using the application's eat Sacramento Credit Union, X.X. Xxx 0000, Xxxxxxxxxx, XX 00000-messaging feature 0000 If you think your statement is incorrect or you need more information about a Service transaction listed on the statement, we must hear from you no later than sixty (60) days after the FIRST statement was sent to you on which the problem or error appears. You must: 1. Tell us your name and Service account number; ; 2. Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, , 3. Tell us the dollar amount of the suspected error. If you tell us verbally, we may require that you send your complaint in writing within ten (10) Business Days after your verbal notification. We will tell you the results of our investigation within ten (10) Business Days after we hear from you, and will correct any error promptly. However, if we require more time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If we decide to do this, we will provisionally credit your Payment Account within ten (10) Business Days for the amount you think is in error. If we ask you to submit your complaint or question in writing and we do not receive it within ten (10ten(10) Business Days, we may not provisionally credit your Payment Account. If it is determined there was no error we will mail you a written explanation within three (3) Business Days after completion of our investigation. You may ask for copies of documents used in our investigation. The Service may revoke any provisional credit provided to you if we find an error did not occur.

Errors and Questions. In case of errors or questions about your electronic transactions, you should notify us as soon as possible notify us via through one of the following: 1. following methods: • Telephone us at 000-000(000)-000-0000 during customer service hours 2. ; • Contact us by using the application's e-secure messaging feature within the Service; For Bill Payments, • Write to us at: Litchfield National Bank, P.O. Box 309, Litchfield, IL 62056 If you think your statement is incorrect or you need more information about a Service an electronic transfer or Bill Pay transaction listed on the statement, we must hear from you no later than sixty (60) days after the FIRST statement was sent to you on which the problem or error appears. You must: 1. Tell us your name and Service account numbernumber(s); 2. Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. Tell us the dollar amount of the suspected error. If you tell us verbally, we may require that you send your complaint in writing within ten (10) Business Days after your verbal notification. We will tell you the results of our investigation within ten (10) Business Days after we hear from you, and will correct any error promptly. However, if we require more time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If we decide to do this, we will provisionally credit your Payment Account account within ten (10) Business Days for the amount you think is in error. If we ask you to submit your complaint or question in writing and we do not receive it within ten (10) Business Days, we may not provisionally credit your Payment Accountaccount. For errors regarding electronic transactions on new consumer accounts, we may take up to 90 days to investigate your complaint or question. We may take up to 20 Business Days to credit a new account for the amount you think is in error. If it is determined there was no error error, we will mail you a written explanation within three (3) Business Days after completion of our investigation. You may ask for copies of documents used in our investigation. The Service may revoke any provisional credit provided to you if we find an error did not occur.

Errors and Questions. In case of errors or questions about your electronic transactions, you should notify us as soon as possible notify us via through one of the following: 1. following methods: • Telephone us at 000at580-000423-0000 during 7541during customer service hours 2. ; 9:00AM-4:30PM • Contact us by using the application's e-secure messaging feature within the Service; or • Write to us at Anchor D Bank XX Xxx 000 Xxxxxxx XX 00000 If you think your statement is incorrect or you need more information about a Service an electronic transfer or Bill Payment transaction listed on the statement, we must hear from you no later than sixty (60) days after the FIRST statement was sent to you on which the problem or error appears. You must: 1. : • Tell us your name and name, relevant Service account number; 2. number(s), and Access ID; • Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. , • Tell us the dollar amount of the suspected error. If you tell us verbally, we may require that you send your complaint in writing within ten (10) Business Days after your verbal notification. We will tell you the results of our investigation within ten (10) Business Days after we hear from you, and will correct any error promptly. However, if we require more time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If we decide to do this, we will provisionally credit your Payment Account account within ten (10) Business Days for the amount you think is in error. If we ask you to submit your complaint or question in writing and we do not receive it within ten (10) Business Days, we may not provisionally credit your Payment Accountaccount. For errors regarding electronic transactions on new consumer accounts, we may take up to 90 days to investigate your complaint or question. We may take up to 20 Business Days to credit a new account for the amount you think is in error. If it is determined there was no error error, we will mail you a written explanation within three (3) Business Days after completion of our investigation. You may ask for copies of documents used in our investigation. The Service may revoke any provisional credit provided to you if we find an error did not occur.

Errors and Questions. In case of errors or questions about your electronic transactions, you should notify us as soon as possible notify us via through one of the following: 1. following methods: • Telephone us at 000-000-0000 during customer service hours 2. 0000; • Contact us by using the application's e-secure messaging feature within the Internet Banking Service; or • Write to us at 0000 Xxxxx Xxxxxxxx Xxxxx, Xxxx Xxxx Xxxx, XX 00000 If you think your statement is incorrect or you need more information about a Service an electronic transfer or bill payment transaction listed on the statement, we must hear from you no later than sixty (60) days after the FIRST statement was sent to you on which the problem or error appears. You must: 1. Tell us your name name, relevant account number(s), and Service account numberaccess ID; 2. Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. Tell us the dollar amount of the suspected error. If you tell us verbally, we may require that you send your complaint in writing within ten (10) Business Days business days after your verbal notification. We will tell you the results of our investigation within ten (10) Business Days business days after we hear from you, and will correct any error promptly. However, if we require more time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If we decide to do this, we will provisionally credit your Payment Account account within ten (10) Business Days business days for the amount you think is in error. If we ask you to submit your complaint or question in writing and we do not receive it within ten (10) Business Daysbusiness days, we may not provisionally credit your Payment Accountaccount. For errors regarding electronic transactions on new consumer accounts, we may take up to 90 days to investigate your complaint or question. We may take up to 20 business days to credit a new account for the amount you think is in error. If it is determined there was no error error, we will mail you a written explanation within three (3) Business Days business days after completion of our investigation. You may ask for copies of documents used in our investigation. The Service We may revoke any provisional credit provided to you if we find an error did not occur.

Errors and Questions. In case of errors If you have questions or questions about your transactionsyou think there has been an error concerning the Services, you should as soon as possible notify us via one of the following: 1. Telephone contact us at (000) 000-000-0000 during customer service hours 20000, or (800) 562- 8420, or write to us at Ohio University Credit Union, P.O. Box 476, Athens, OH 45701. Contact us by using the application's e-messaging feature If you think your statement is incorrect or you need more information about a Service transaction listed on the statement, we We must hear from you no later than sixty (60) within 60 calendar days after we have sent the FIRST first paper or electronic monthly statement was sent to you on which the problem or error appearsfirst appeared. You must: 1If you notify us verbally, we may require you to send your complaint or question in writing within 10 business days of the verbal notice. Tell us your We will need to knowthe following for all errors: Your name and Service account number; 2. Describe A description of the error or the transaction in question, transfer you are unsure about and explain as clearly as possible an explanation of why you believe it is an error or why you need more additional information; and, 3. Tell us the The dollar amount of the suspected error. If you tell us verballyFor a Bill Pay issue, we may require that you send your complaint in writing within ten (10) Business Days after your verbal notificationthe checking account number used to pay the bill, payee name, date payment was scheduled, payment amount, reference number and payee accountnumber. We will tell advise you of the results of our investigation within ten (10) Business Days 10 business days after we hear from you, you and will promptly correct any error promptlywe have made. However, if If we require more need additional time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If , we decide may take up to do this45 days, but we will provisionally re-credit your Payment Account account within ten (10) Business Days 10 business days for the amount you think is in error. If we ask you to submit put your complaint or question in writing and we do not receive it within ten (10) Business Days10 business days after the request, we may will not provisionally re-credit your Payment Accountaccount. If it is determined we determine that there was no error error, we will mail send you a written explanation within three (3) Business Days 3 business days after completion of we complete our investigation. You may ask for request copies of documents that we used in our investigation. The Service may revoke any provisional credit provided to you if we find an error did not occur.

Errors and Questions. In case of errors or questions about your transactionstransactions for bill pay, you should as soon as possible notify us via one of the following: 1. :  Telephone us at 000-000-0000 during customer service business hours 2. ;  Contact us by using the application's e-messaging feature Online Banking email address at xxxxxxxx@xxxxxx.xxx;  Write us at: Valley Republic Bank 0000 Xxxxxxxxxx Xxx.-Xxxxx 000 Bakersfield, CA 93309 If you think your statement is incorrect or you need more information about a Service transaction listed on the statement, we must hear from you no later than sixty (60) 60 days after the FIRST statement was sent to you on which the problem or error appears. You must: 1. :  Tell us your name and Xxxx Pay Service account number; 2. ;  Describe the error or the transaction in question, and explain as clearly as possible in detail why you believe it is an error or why you need more information; and, 3. and  Tell us the dollar amount of the suspected error. If you tell us verbally, we may will require that you send your complaint in writing within ten (10) 10 Business Days after your verbal notification. We will tell you the results of our investigation within ten (10) 10 Business Days (5 for Visa transactions) after we hear from you, and we will correct any error promptly. However, if we require more time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) 45 days to complete our investigation. If we decide to do this, we will provisionally credit your Payment Account on Bill Pay within ten 10 days (105 for Visa transactions) Business Days for the amount you think is in error. If we ask you to submit your complaint or question in writing and we do not receive have it within ten (10) 10 Business Days, we may not provisionally credit your Payment Account. If it is determined there was no error we will mail you a written explanation within three (3) 3 Business Days after completion of our investigation. You may ask for copies of documents used in our investigation. The Service may revoke any provisional credit provided to you if we find an error did not occur.

Errors and Questions. In case of errors or questions about your transactions, you should should, as soon as possible possible, notify us via one of the following: 1. : Telephone us at (000-) 000-0000 during customer service hours 2. ; Contact us by using the application's e-messaging feature feature; and/or, Write us at: Huron Community Bank P.O. Box 312 East Tawas, Michigan 48730 If you think your statement is incorrect or you need more information about a Service transaction listed on the statement, we must hear from you no later than sixty (60) days after the FIRST statement was sent to you on which the problem or error appears. You must: 1. : Tell us your name and Service account number; 2. ; Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. , Tell us the dollar amount of the suspected error. If you tell us verbally, we may require that you send your complaint in writing within ten (10) Business Days after your verbal notification. We will tell you the results of our investigation within ten (10) Business Days after we hear from you, and will correct any error promptly. However, if we require more time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If we decide to do this, we will provisionally credit your Payment Account within ten (10) Business Days for the amount you think is in error. If we ask you to submit your complaint or question in writing and we do not receive it within ten (10) Business Days, we may not provisionally credit your Payment Account. If it is determined there was no error we will mail you a written explanation within three (3) Business Days after completion of our investigation. You may ask for copies of documents used in our investigation. The Service may revoke any provisional credit provided to you if we find an error did not occur.

Errors and Questions. In case of errors or questions about your electronic transactions, you should notify us as soon as possible notify us via through one of the following: 1. following methods:  Telephone us at (000-) 000-0000 during customer service hours 2. ;  Contact us by using the application's e-secure messaging feature within the Service; or  Write to us at Community State Bank, X.X. Xxx 000, Xxxxxxxxxx, XX 00000. If you think your statement is incorrect or you need more information about a Service an electronic transfer or Xxxx Payment transaction listed on the statement, we must hear from you no later than sixty (60) days after the FIRST statement was sent to you on which the problem or error appears. You must: 1. Tell us your name and name, relevant Service account numbernumber(s), and Access ID; 2. Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. Tell us the dollar amount of the suspected error. If you tell us verbally, we may require that you send your complaint in writing within ten (10) Business Days after your verbal notification. We will tell you the results of our investigation within ten (10) Business Days after we hear from you, and will correct any error promptly. However, if we require more time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If we decide to do this, we will provisionally credit your Payment Account account within ten (10) Business Days for the amount you think is in error. If we ask you to submit your complaint or question in writing and we do not receive it within ten (10) Business Days, we may not provisionally credit your Payment Accountaccount. For errors regarding electronic transactions on new consumer accounts, we may take up to 90 days to investigate your complaint or question. We may take up to 20 business days to credit a new account for the amount you think is in error. If it is determined there was no error error, we will mail you a written explanation within three (3) Business Days after completion of our investigation. You may ask for copies of documents used in our investigation. The Service may revoke any provisional credit provided to you if we find an error did not occur.

Errors and Questions. In case of errors or questions about your EFT transactions, you should must notify us as soon as possible notify us via through one of the following: 1. following methods:  Telephone us at 000-000325/000-0000 or 325/947-8400 during customer service hours 2;  Write us at: 000 Xxxxxxxxx Xxx., Ballinger, TX 76821 or 0000 Xxxxxxxxxx Xxxx., Xxx Xxxxxx, XX 00000  Send us a secure message through the Internet banking service; or,  For Bill Payments, initiate a payment inquiry in the Payments section of the Internet banking Service. Contact us by using the application's e-messaging feature If you think your statement is incorrect or you need more information about a Service an electronic transfer or Bill Payment transaction listed on the statement, we must hear from you no later than sixty (60) days after the FIRST statement was sent to you on which the problem or error appears. You must: 1. Tell us your name and name, Service account numbernumber(s), and Access ID; 2. Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. Tell us the dollar amount of the suspected error. If you tell us verbally, we may require that you send your complaint in writing within ten (10) Business Days after your verbal notification. We will tell you the results of our investigation within ten (10) Business Days after we hear from you, and will correct any error promptly. However, if we require more time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If we decide to do this, we will provisionally credit your Payment Account account within ten (10) Business Days for the amount you think is in error. If we ask you to submit your complaint or question in writing and we do not receive it within ten (10) Business Days, we may not provisionally credit your account. For Bill Payment Accountand other EFT errors involving new accounts, we may take up to 90 days to investigate your complaint or question. For new accounts, we may take up to 20 Business Days to credit your account for the amount you think is in error. If it is determined there was no error error, we will mail you a written explanation within three (3) Business Days after completion of our investigation. You may ask for copies of documents used in our investigation. The Service may revoke any provisional credit provided to you if we find an error did not occur.

Errors and Questions. In case of errors or questions about your electronic transactions, you should notify us as soon as possible notify us via through one of the following: 1. following methods:  Telephone us at 000580-000423-0000 during 7541during customer service hours 2. ; 9:00AM-4:30PM  Contact us by using the application's e-secure messaging feature within the Service; or  Write to us at Xxxxxx X Xxxx XX Xxx 000 Xxxxxxx XX 00000 If you think your statement is incorrect or you need more information about a Service an electronic transfer or Xxxx Payment transaction listed on the statement, we must hear from you no later than sixty (60) days after the FIRST statement was sent to you on which the problem or error appears. You must: 1. :  Tell us your name and name, relevant Service account number; 2. number(s), and Access ID;  Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. ,  Tell us the dollar amount of the suspected error. If you tell us verbally, we may require that you send your complaint in writing within ten (10) Business Days after your verbal notification. We will tell you the results of our investigation within ten (10) Business Days after we hear from you, and will correct any error promptly. However, if we require more time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If we decide to do this, we will provisionally credit your Payment Account account within ten (10) Business Days for the amount you think is in error. If we ask you to submit your complaint or question in writing and we do not receive it within ten (10) Business Days, we may not provisionally credit your Payment Accountaccount. For errors regarding electronic transactions on new consumer accounts, we may take up to 90 days to investigate your complaint or question. We may take up to 20 Business Days to credit a new account for the amount you think is in error. If it is determined there was no error error, we will mail you a written explanation within three (3) Business Days after completion of our investigation. You may ask for copies of documents used in our investigation. The Service may revoke any provisional credit provided to you if we find an error did not occur.

Errors and Questions. In case of errors or questions about your electronic transactions, you should notify us as soon as possible notify us via through one of the following: 1. following methods:  Telephone us at (000-) 000-0000 during customer service hours 2. ;  Contact us by using the application's e-secure messaging feature within the Service; or  Write to us at Austin Capital Bank SSB, 0000 Xxxxx Xxxxx Xxxx., Xxxxxx, XX 00000 If you think your statement is incorrect or you need more information about a Service an electronic transfer or Bill Payment transaction listed on the statement, we must hear from you no later than sixty (60) days after the FIRST statement was sent to you on which the problem or error appears. You must: 1. Tell us your name and name, relevant Service account numbernumber(s), and Access ID; 2. Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. Tell us the dollar amount of the suspected error. If you tell us verbally, we may will require that you send your complaint in writing within ten (10) Business Days after your verbal notification. We will tell you the results of our investigation within ten (10) Business Days after we hear from you, and will correct any error promptly. However, if we require more time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If we decide to do this, we will provisionally credit your Payment Account account within ten (10) Business Days for the amount you think is in error. If we ask you to submit your complaint or question in writing and we do not receive it within ten (10) Business Days, we may not provisionally credit your Payment Accountaccount. For errors regarding electronic transactions on new consumer accounts, we may take up to 90 days to investigate your complaint or question. We may take up to 20 Business Days to credit a new account for the amount you think is in error. If it is determined there was no error error, we will mail you a written explanation within three (3) Business Days after completion of our investigation. You may ask for copies of documents used in our investigation. The Service may revoke any provisional credit provided to you if we find an error did not occur.

Errors and Questions. In case of errors or questions about your transactions, you should as soon as possible notify us via one of the following: 1. Telephone us at 000-000-0000 during customer service Customer Service hours; 2. Contact us by using the application's e-messaging feature feature; and/or, 3. Write us at: First Bank 0000 Xxx Xxxxx Xxxxx Xxxxx 000 Xxxxxxxxx, XX 00000 If you think your statement is incorrect or you need more information about a Service transaction listed on the statement, we must hear from you no later than sixty (60) days after the FIRST statement was sent to you on which the problem or error appears. You must: 1. Tell us your name and Service account number; 2. Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. Tell us the dollar amount of the suspected error. If you tell us verbally, we may require that you send your complaint in writing within ten (10) Business Days after your verbal notification. We will tell you the results of our investigation within ten (10) Business Days after we hear from you, and will correct any error promptly. However, if we require more time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If we decide to do this, we will provisionally credit your Payment Account within ten (10) Business Days for the amount you think is in error. If we ask you to submit your complaint or question in writing and we do not receive it within ten (10) Business Days, we may not provisionally credit your Payment Account. If it is determined there was no error we will mail you a written explanation within three (3) Business Days after completion of our investigation. You may ask for copies of documents used in our investigation. The Service may revoke any provisional credit provided to you if we find an error did not occur.

Errors and Questions. In case of errors or questions about your transactions, you should notify us as soon as possible notify us via one of the following: 1. Telephone by: • Sending a letter to Citizens Bank Mobile Banking Department, 000 X Xxxx Xx., Xxxxxxx, XX 00000; • Emailing us at 000xxxx@xxxxxxxxxxxxxx.xxx; or • Contacting us at the following toll free phone number during normal banking hours: (000)000-000-0000 during customer service hours 20000. Contact us by using the application's e-messaging feature If you think your statement is incorrect or you need more information about a Service transaction listed on the statement, we must hear from you no later than sixty (60) days after the FIRST statement was sent to you on which the problem or error appears. You must: 1. : • Tell us your name and Service account number; 2. ; • Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. and • Tell us the dollar amount of the suspected error. If you tell us verbally, we may require that you send your complaint in writing within ten (10) Business Days after your verbal notification. We will tell you the results of our investigation within ten (10) Business Days after we hear from you, and will correct any error promptly. However, if we require more time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If we decide to do this, we will provisionally credit your Payment Account within ten (10) Business Days for the amount you think is in error. If we ask you to submit your complaint or question in writing and we do not receive it within ten (10) Business Days, we may not provisionally credit your Payment Account. If it is determined there was no error we will mail you a written explanation within three (3) Business Days after completion of our investigation. You may ask for copies of documents used in our investigation. The Service may revoke any provisional credit provided to you if we find an error did not occur.

Errors and Questions. In case of errors or questions about your electronic transactions, you should notify us as soon as possible notify us via through one of the following: 1. following methods: • Telephone us at (000-) 000-0000 during customer service hours 2. ; • Contact us by using the application's e-secure messaging feature within the Service; or • Write to us at P.O. Box 988, Xxxxx, CO 81052 If you think your statement is incorrect or you need more information about a Service an electronic transfer or Bill Payment transaction listed on the statement, we must hear from you no later than sixty (60) days after the FIRST statement was sent to you on which the problem or error appears. You must: 1. Tell us your name and name, relevant Service account numbernumber(s), and Access ID; 2. Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. Tell us the dollar amount of the suspected error. If you tell us verbally, we may require that you send your complaint in writing within ten (10) Business Days after your verbal notification. We will tell you the results of our investigation within ten (10) Business Days after we hear from you, and will correct any error promptly. However, if we require more time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If we decide to do this, we will provisionally credit your Payment Account account within ten (10) Business Days for the amount you think is in error. If we ask you to submit your complaint or question in writing and we do not receive it within ten (10) Business Days, we may not provisionally credit your Payment Accountaccount. For errors regarding electronic transactions on new consumer accounts, we may take up to 90 days to investigate your complaint or question. We may take up to 20 Business Days to credit a new account for the amount you think is in error. If it is determined there was no error error, we will mail you a written explanation within three (3) Business Days after completion of our investigation. You may ask for copies of documents used in our investigation. The Service may revoke any provisional credit provided to you if we find an error did not occur.

Errors and Questions. In case of errors or questions about your transactions, you should as soon as possible notify us via one of the following: 1. Telephone : • Call us at at: 000-000-0000 during customer service hours 2. Contact our Support Services hours • Write us by using the application's e-messaging feature at: GHS Federal Credit Union, 000 Xxxxx Xx, Xxxxxxxxxx, XX 00000 If you think your statement is incorrect or you need more information about a Service transaction listed on the statement, we must hear from you no later than sixty (60) days after the FIRST statement was sent to you on which the problem or error appears. You must: 1. : • Tell us your name and Service account number; 2. number • Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. information • Tell us the dollar amount of the suspected error. If you tell us verbally, we may require that you send your complaint in writing within ten (10) Business Days after your verbal notification. We will tell you the results of our investigation within ten (10) Business Days after we hear from you, and will correct any error promptly. However, if we require more time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If we decide to do this, we will provisionally credit your Payment Account within ten (10) Business Days for the amount you think is in error. If we ask you to submit your complaint or question in writing and we do not receive it within ten (10) Business Days, we may not provisionally credit your Payment Account. If it is determined there was no error we will mail you a written explanation within three (3) Business Days after completion of our investigation. You may ask for copies of documents used in our investigation. The Service may revoke any provisional credit provided to you if we find an error did not occur.

Errors and Questions. In case of errors or questions about your electronic transactions, you should notify us as soon as possible notify us via through one of the following: 1. following methods:  Telephone us at 000-000-0000 during customer service business hours 2. ;  Contact us by using the application's e-secure messaging feature within the Service; or  Write to us at CCB Community Bank, PO Box 400, Andalusia, AL 36420 If you think your statement is incorrect or you need more information about a Service an electronic transfer or Bill Payment transaction listed on the statement, we must hear from you no later than sixty (60) days after the FIRST statement was sent to you on which the problem or error appears. You must: 1. Tell us your name and name, relevant Service account numbernumber(s), and Username; 2. Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. Tell us the dollar amount of the suspected error. If you tell us verbally, we may require that you send your complaint in writing within ten (10) Business Days after your verbal notification. We will tell you the results of our investigation within ten (10) Business Days after we hear from you, and will correct any error promptly. However, if we require more time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If we decide to do this, we will provisionally credit your Payment Account account within ten (10) Business Days for the amount you think is in error. If we ask you to submit your complaint or question in writing and we do not receive it within ten (10) Business Days, we may not provisionally credit your Payment Accountaccount. For errors regarding electronic transactions on new consumer accounts, we may take up to 90 days to investigate your complaint or question. We may take up to 20 Business Days to credit a new account for the amount you think is in error. If it is determined there was no error error, we will mail you a written explanation within three (3) Business Days after completion of our investigation. You may ask for copies of documents used in our investigation. The Service We may revoke any provisional credit provided to you if we find an error did not occur.

Errors and Questions. In case of errors or questions about your transactionselectronic transfers or payments, you should as soon as possible notify us via one of the followingshould: 1i. Telephone UMB Online Banking Support at 800.699.8702, or, if you are calling from the Kansas City metropolitan area, 816.860.5798, or ii. Telephone us at 000Write to: UMB Online Banking Support Dept. 118 Mail Stop 1110402 PO Box 419226 Kansas City, MO 64141-000-0000 during customer service hours 2. Contact us by using the application's e-messaging feature If you think your statement is incorrect or you need more information about a Service transaction listed on the statement, we 6226 We must hear from you no later than sixty (60) days after you received the FIRST statement was sent to you or notification on your PC or other electronic device in which the problem or error appears. You must:appeared. 1. (a) Tell us your name and Service account number;Account Number. 2. (b) Describe the error or the transaction in questiontransfer you are unsure about, and explain as clearly as possible you can why you believe it is an error or why you need more information; and,. 3. (c) Tell us the dollar amount of the suspected error. If you tell us verballyorally, we may require that you send us your complaint or question in writing within ten (10) Business Days after your verbal notificationbusiness days. iii. We will tell you the results of our investigation determine whether an error occurred within ten (10) Business Days business days after we hear from you, you and will correct any error promptly. HoweverIf we need more time, if we require more time to confirm the nature of your complaint or questionhowever, we reserve the right to may take up to forty-forty- five (45) days to complete our investigationinvestigate your complaint or question. If we decide to do this, we will provisionally credit your Payment Account account within ten (10) Business Days business days for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to submit put your complaint or question in writing and we do not receive it within ten (10) Business Daysbusiness days, we may not provisionally credit your Payment Accountaccount. If it For errors involving new accounts, we may take up to 90 days to investigate your complaint or question. For new accounts, we may take up to 20 business days to credit your account for the amount you think is determined there was no error we in error. iv. We will mail tell you a written explanation the results within three (3) Business Days business days after completion of completing our investigation. If we decide there was no error, we will send you a written explanation. You may ask for copies of the documents that we used in our investigation. The Service may revoke any provisional credit provided to you if we find an error did not occur.

Errors and Questions. In case of errors or questions about your transactions, you should as soon as possible notify us via one of the following: 1. Telephone us at 000-000-0000 during customer service Customer Service hours; 2. Contact us by using the application's e-messaging feature feature; and/or, 3. Write us at: Farmers and Merchants Union Bank PO Box 226 000 Xxxx Xxxxx Xxxxxx Columbus, WI 53925 If you think your statement is incorrect or you need more information about a Service transaction listed on the statement, we must hear from you no later than sixty (60) days after the FIRST statement was sent to you on which the problem or error appears. You must: 1. Tell us your name and Service account number; 2. Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. Tell us the dollar amount of the suspected error. If you tell us verbally, we may require that you send your complaint in writing within ten (10) Business Days after your verbal notification. We will tell you the results of our investigation within ten (10) Business Days after we hear from you, and will correct any error promptly. However, if we require more time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If we decide to do this, we will provisionally credit your Payment Account within ten (10) Business Days for the amount you think is in error. If we ask you to submit your complaint or question in writing and we do not receive it within ten (10) Business Days, we may not provisionally credit your Payment Account. If it is determined there was no error we will mail you a written explanation within three (3) Business Days after completion of our investigation. You may ask for copies of documents used in our investigation. The Service may revoke any provisional credit provided to you if we find an error did not occur.

Errors and Questions. In case of errors or questions about your electronic transactions, you should notify us as soon as possible notify us via through one of the followingfollowing methods: 1. Telephone us at (000-) 000-0000 during customer service hours; 2. Contact us by using the application's e-secure messaging feature within the Service; or 3. Write to us at 000 Xxxx Xxxx Xxxxxx, XX Xxx 000, Xxxxxxxx, Xxxx 00000 If you think your statement is incorrect or you need more information about a Service an electronic transfer or Bill Payment transaction listed on the statement, we must hear from you no later than sixty (60) days after the FIRST statement was sent to you on which the problem or error appears. You must: 1. : • Tell us your name and name, relevant Service account number; 2. number(s), and Access ID; • Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. , • Tell us the dollar amount of the suspected error. If you tell us verbally, we may require that you send your complaint in writing within ten (10) Business Days after your verbal notification. We will tell you the results of our investigation within ten (10) Business Days after we hear from you, and will correct any error promptly. However, if we require more time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If we decide to do this, we will provisionally credit your Payment Account account within ten (10) Business Days for the amount you think is in error. If we ask you to submit your complaint or question in writing and we do not receive it within ten (10) Business Days, we may not provisionally credit your Payment Accountaccount. For errors regarding electronic transactions on new consumer accounts, we may take up to 90 days to investigate your complaint or question. We may take up to 20 Business Days to credit a new account for the amount you think is in error. If it is determined there was no error error, we will mail you a written explanation within three (3) Business Days after completion of our investigation. You may ask for copies of documents used in our investigation. The Service may revoke any provisional credit provided to you if we find an error did not occur.

Errors and Questions. In case of errors or questions about your transactions, you should notify us as soon as possible notify us via one of the following: 1. : Telephone us at 000-000-0000 000.000.0000, ext. 6631 during customer service hours 2. Contact Member Service hours and/or write us by using the application's e-messaging feature at: If you think your statement is incorrect or you need more information about a Service transaction listed on the statement, we must hear from you no later than sixty (60) days after the FIRST statement was sent to you on which the problem or error appears. You must: 1. : Tell us your name and Service account number; 2. ; Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. Tell , tell us the dollar amount of the suspected error. If you tell us verbally, we may require that you send your complaint in writing within ten (10) Business Days after your verbal notification. We will tell you the results of our investigation within ten (10) Business Days after we hear from you, and will correct any error promptly. However, if we require more time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If we decide to do this, we will provisionally credit your Payment Account within ten (10) Business Days for the amount you think is in error. If we ask you to submit your complaint or question in writing and we do not receive it within ten (10) Business Days, we may not provisionally credit your Payment Account. If it is determined there was no error we will mail you a written explanation within three (3) Business Days after completion of our investigation. You may ask for copies of documents used in our investigation. The Service may revoke any provisional credit provided to you if we find an error did not occur.

Errors and Questions. In case of errors or questions about your electronic transactions, you should notify us as soon as possible notify us via through one of the following: 1. Telephone us at 000-000-0000 during customer service hours 2. Contact us by using the application's e-messaging feature If you think your statement is incorrect or you need more information about a Service transaction listed on the statement, we must hear from you no later than sixty (60) days after the FIRST statement was sent to you on which the problem or error appears. You must: 1. a. Tell us your name name, relevant Eligible Account number(s), and Service account numberUsername; 2. b. Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. c. Tell us the dollar amount of the suspected error. If you tell us verbally, we may require that you send your complaint in writing within ten (10) Business Days after your verbal notification. We will tell you the results of our investigation within ten (10) Business Days after we hear from you, and we will correct any error promptly. However, if we require more time to confirm the nature of your complaint or question, we reserve the right to take up to forty-forty- five (45) days to complete our investigation. If we decide to do this, we will provisionally credit your Payment Account account within ten (10) Business Days for the amount you think is in error. If we ask you to submit your complaint or question in writing and we do not receive it within ten (10) Business Days, we may not provisionally credit your Payment Accountaccount. For errors regarding electronic transactions on new consumer accounts, we may take up to 90 days to investigate your complaint or question. We may take up to 20 Business Days to credit a new account for the amount you think is in error. If it is determined there was no error error, we will mail you a written explanation within three (3) Business Days after completion of our investigation. You may ask for copies of documents used in our investigation. The Service We may revoke any provisional credit provided to you if we find an error did not occur.

Errors and Questions. In case of errors or questions about your transactions, you should notify us as soon as possible notify us via one of the following: 1. Telephone by: • Sending a letter to Citizens Bank Mobile Banking Department, 000 X Xxxx Xx., Xxxxxxx, XX 00000; • Emailing us at 000xxxx@xxxxxxxxxxxxxx.xxx; or • Contacting us at the following toll free phone number during normal Banking hours: (000)000-000-0000 during customer service hours 20000. Contact us by using the application's e-messaging feature If you think your statement is incorrect or you need more information about a Service transaction listed on the statement, we must hear from you no later than sixty (60) days after the FIRST statement was sent to you on which the problem or error appears. You must: 1. : • Tell us your name and Service account number; 2. ; • Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. and • Tell us the dollar amount of the suspected error. If you tell us verbally, we may require that you send your complaint in writing within ten (10) Business Days after your verbal notification. We will tell you the results of our investigation within ten (10) Business Days after we hear from you, and will correct any error promptly. However, if we require more time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If we decide to do this, we will provisionally credit your Payment Account within ten (10) Business Days for the amount you think is in error. If we ask you to submit your complaint or question in writing and we do not receive it within ten (10) Business Days, we may not provisionally credit your Payment Account. If it is determined there was no error we will mail you a written explanation within three (3) Business Days after completion of our investigation. You may ask for copies of documents used in our investigation. The Service may revoke any provisional credit provided to you if we find an error did not occur.

Errors and Questions. In case of errors or questions about your transactions, you should notify SAFE as soon as possible notify us via one of the followingfollowing methods: 1. a. Telephone us at (000-) 000-0000 or (800) SEE-SAFE during customer service business hours. 2. b. Contact us by using the application's e-messaging feature feature. c. Write us at: SAFE Credit Union Xxxx Payment Service 0000 Xxxx Xxxxx Xxxx, Xxxxx 000 Xxxxxx XX 00000-0000 If you think your statement is incorrect or you need more information about a Service transaction listed on the statement, we must hear from you no later than sixty (60) days after the FIRST statement was sent to you on which the problem or error appears. You must: 1. a. Tell us your name and Service account number; 2. b. Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. c. Tell us the dollar amount of the suspected error. If you tell us verbally, we may require that you send your complaint in writing within ten (10) Business Days after your verbal notification. We will tell you the results of our investigation within ten (10) Business Days (20 Business Days if the transfer involved a new account) after we hear from you, and will correct any error promptly. However, if we require more time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days (90 days if the transfer involved a new account) to complete our investigation. If we decide to do this, we will provisionally credit your Payment Account within ten (10) Business Days (20 Business Days if the transfer involved a new account) for the amount you think is in error. If we ask you to submit your complaint or question in writing and we do not receive it within ten (10) Business Days, we may not provisionally credit your Payment Account. If it is determined there was no error error, we will mail you a written explanation within three (3) Business Days after completion of our investigation. You may ask for copies of documents used in our investigation. The Service may revoke any provisional credit provided to you if we find an error did not occur.

Errors and Questions. In case of errors or questions about your electronic transactions, you should notify us as soon as possible notify us via through one of the following: 1. following methods:  Telephone us at 000-000-0000 during customer service business hours 2. ;  Contact us by using the application's e-secure messaging feature within the Service; or  Write to us at CCB Community Bank, PO Box 400, Andalusia, AL 36420 If you think your statement is incorrect or you need more information about a Service an electronic transfer or Bill Payment transaction listed on the statement, we must hear from you no later than sixty (60) days after the FIRST statement was sent to you on which the problem or error appears. You must: 1. Tell us your name and name, relevant Service account numbernumber(s), and Access ID; 2. Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. Tell us the dollar amount of the suspected error. If you tell us verbally, we may require that you send your complaint in writing within ten (10) Business Days after your verbal notification. We will tell you the results of our investigation within ten (10) Business Days after we hear from you, and will correct any error promptly. However, if we require more time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If we decide to do this, we will provisionally credit your Payment Account account within ten (10) Business Days for the amount you think is in error. If we ask you to submit your complaint or question in writing and we do not receive it within ten (10) Business Days, we may not provisionally credit your Payment Accountaccount. For errors regarding electronic transactions on new consumer accounts, we may take up to 90 days to investigate your complaint or question. We may take up to 20 Business Days to credit a new account for the amount you think is in error. If it is determined there was no error error, we will mail you a written explanation within three (3) Business Days after completion of our investigation. You may ask for copies of documents used in our investigation. The Service We may revoke any provisional credit provided to you if we find an error did not occur.

Errors and Questions. In case of errors If you have questions or questions about your transactionsyou think there has been an error concerning the Services, you should as soon as possible notify us via one of the following: 1. Telephone contact Customer Service at 800.355.0641, or write to us at 000-000-0000 during customer service hours 2Independent Bank, Electronic Banking Services, P.O. Box 279, Xxxxxxx, Xx 48809. Contact us by using the application's e-messaging feature If you think your statement is incorrect or you need more information about a Service transaction listed on the statement, we We must hear from you no later than sixty (60) within 60 calendar days after we have sent the FIRST first paper or electronic monthly statement was sent to you on which the problem or error appearsfirst appeared. You must: 1If you notify us verbally, we may require you to send your complaint or question in writing within 10 business days of the verbal notice. Tell us your We will need to know the following for all errors:  Your name and Service account number; 2. Describe  A description of the error or the transaction in question, transfer you are unsure about and explain as clearly as possible an explanation of why you believe it is an error or why you need more additional information; and, 3. Tell us the  The dollar amount of the suspected error. If you tell us verbally For a Bill Pay issue - the checking account number used to pay the bill, we may require that you send your complaint in writing within ten (10) Business Days after your verbal notificationpayee name, date payment was scheduled, payment amount, reference number and payee account number. We will tell advise you of the results of our investigation within ten (10) Business Days 10 business days after we hear from you, you and will promptly correct any error promptlywe have made. However, if If we require more need additional time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If , we decide may take up to do this, 45 days but we will provisionally re-credit your Payment Account account within ten (10) Business Days 10 business days for the amount you think is in error. If we ask you to submit put your complaint or question in writing and we do not receive it within ten (10) Business Days10 business days after the request, we may will not provisionally re-credit your Payment Accountaccount. If it is determined we determine that there was no error error, we will mail send you a written explanation within three (3) Business Days 3 business days after completion of we complete our investigation. You may ask for request copies of documents that we used in our investigation. The Service may revoke any provisional credit provided to you if we find an error did not occur.

Errors and Questions. In case of errors or questions about your transactions, you should as soon as possible notify us via one of the following: 1. : • Telephone us at 000-000-0000 during customer service hours 2. ; • Contact us by using the application's ’s e-messaging feature feature; and/or, • Write us at: First Internet Bank of Indiana P.O. Box 6080 Fishers, IN 46038 If you think your statement is incorrect or you need more information about a Service transaction listed on the statement, we must hear from you no later than sixty (60) days after the FIRST statement was sent to you on which the problem or error appears. You must: 1. : • Tell us your name and Service account number; 2. ; • Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. , • Tell us the dollar amount of the suspected error. If you tell us verbally, we may require that you send your complaint in writing within ten (10) Business Days after your verbal notification. We will tell you the results of our investigation within ten (10) Business Days after we hear from you, and will correct any error promptly. However, if we require more time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If we decide to do this, we will provisionally credit your Payment Account within ten (10) Business Days for the amount you think is in error. If we ask you to submit your complaint or question in writing and we do not receive it within ten (10) Business Days, we may not provisionally credit your Payment Account. If it is determined there was no error we will mail you a written explanation within three (3) Business Days after completion of our investigation. You may ask for copies of documents used in our investigation. The Service may revoke any provisional credit provided to you if we find an error did not occur.

Errors and Questions. In case of errors or questions about your transactions, you should as soon as possible notify us via one of the following: 1. Telephone us at 000-000-0000 during customer service hours; 2. Contact us by using the application's e-messaging feature feature; and/or, 3. Write us at: First Bank 0000 Xxx Xxxxx Xx. Xxxxx 000 Xxxxxxxxx, XX 00000 If you think your statement is incorrect or you need more information about a Service transaction listed on the statement, we must hear from you no later than sixty (60) days after the FIRST statement was sent to you on which the problem or error appears. You must: 1. Tell us your name and Service account number; 2. Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. Tell us the dollar amount of the suspected error. If you tell us verbally, we may require that you send your complaint in writing within ten (10) Business Days after your verbal notification. We will tell you the results of our investigation within ten (10) Business Days after we hear from you, and will correct any error promptly. However, if we require more time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If we decide to do this, we will provisionally credit your Payment Account within ten (10) Business Days for the amount you think is in error. If we ask you to submit your complaint or question in writing and we do not receive it within ten (10) Business Days, we may not provisionally credit your Payment Account. If it is determined there was no error we will mail you a written explanation within three (3) Business Days after completion of our investigation. You may ask for copies of documents used in our investigation. The Service may revoke any provisional credit provided to you if we find an error did not occur.

Errors and Questions. In case of Please contact us with any errors or questions about your transactions, you should as soon as possible notify us via Online Banking transactions using one of the followingfollowing methods: 1. Telephone a. Contact us via telephone at 000-000-0000 during customer service business hours; 2. b. Contact us by using via the application's e-Online Banking secure messaging feature feature; c. Contact us in writing at Bridgewater Bank, 0000 Xxxxxxxx Xxxx Xxxx, Xxxxx 000, Xxxxxxxxxxx, XX 00000. If you think believe your statement is incorrect or you need more additional information about a Service an Online Banking transaction listed identified on the statement, we you must hear from you contact us no later than sixty (60) days after the FIRST statement at issue was sent to you on which the problem or error appearssent. You must: 1. Tell us Please include your name name, Account number, and Service account number; 2. Describe Username, a detailed description of the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. Tell us the dollar amount of the suspected errorat issue. If you tell notify us verbally, we may require that you send your complaint provide notification in writing within ten (10) Business Days after from your verbal notification. We will tell investigate and inform you the results of our investigation results within ten (10) Business Days after we hear from youreceipt of your notification, and will correct any error errors promptly. However, if we require more time to confirm In the nature of your complaint or questionevent that our investigation requires additional time, we reserve the right to take up to forty-five (45) days to complete our investigation. If we decide to do this, in which case we will provisionally credit your Payment Account account within ten (10) Business Days for the amount you think believe is in error. For new accounts, investigation of errors regarding electronic transactions may take up to ninety (90) days to investigate, and it may take up to twenty (20) Business Days to provide a provisional credit for the amount at issue. If we ask you to submit your complaint or question in writing and we do not receive it within ten (10) Business Days, we may not provisionally credit your Payment Account. If it is determined determine there was no error error, we will mail you a written explanation within three (3) Business Days after completion of completing our investigation. You may ask for request copies of any documents used in relied upon as part of our investigation. The Service We may revoke any provisional credit provided to you if we find an error did not occurdetermine there was no error.

Errors and Questions. In case of errors If you have questions or questions about your transactionsyou think there has been an error concerning the Services, you should as soon as possible notify us via one of the following: 1. Telephone contact us at 000-000-0000 during customer service hours 2or write to us at Xxxx Rock Savings Bank, Electronic Banking Services, 000 Xxxxxxx Xxx., Xxxxxxxxx, XX 00000. Contact us by using the application's e-messaging feature If you think your statement is incorrect or you need more information about a Service transaction listed on the statement, we We must hear from you no later than sixty (60) within 60 calendar days after we have sent the FIRST first paper or electronic monthly statement was sent to you on which the problem or error appearsfirst appeared. You must: 1If you notify us verbally, we may require you to send your complaint or question in writing within 10 business days of the verbal notice. Tell us your We will need to know the following for all errors: • Your name and Service account number; 2. Describe • A description of the error or the transaction in question, transfer you are unsure about and explain as clearly as possible an explanation of why you believe it is an error or why you need more additional information; and, 3. Tell us the • The dollar amount of the suspected error. If you tell us verbally• For a Bill Pay issue - the checking account number used to pay the bill, we may require that you send your complaint in writing within ten (10) Business Days after your verbal notificationpayee name, date payment was scheduled, payment amount, reference number and payee account number. We will tell advise you of the results of our investigation within ten (10) Business Days 10 business days after we hear from you, you and will promptly correct any error promptlywe have made. However, if If we require more need additional time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If , we decide may take up to do this, 45 days but we will provisionally re-credit your Payment Account account within ten (10) Business Days 10 business days for the amount you think is in error. If we ask you to submit put your complaint or question in writing and we do not receive it within ten (10) Business Days10 business days after the request, we may will not provisionally re-credit your Payment Accountaccount. If it is determined we determine that there was no error error, we will mail send you a written explanation within three (3) Business Days 3 business days after completion of we complete our investigation. You may ask for request copies of documents that we used in our investigation. The Service may revoke any provisional credit provided to you if we find an error did not occur.

Errors and Questions. In case of errors or questions about your electronic transactions, you should notify us as soon as possible notify us via through one of the following: 1. following methods: • Telephone us at 000at580-000423-0000 during 7541during customer service hours 2. ; 9:00AM-4:30PM • Contact us by using the application's e-secure messaging feature within the Service; or • Write to us at Xxxxxx X Xxxx XX Xxx 000 Xxxxxxx XX 00000 If you think your statement is incorrect or you need more information about a Service an electronic transfer or Bill Payment transaction listed on the statement, we must hear from you no later than sixty (60) days after the FIRST statement was sent to you on which the problem or error appears. You must: 1. : • Tell us your name and name, relevant Service account number; 2. number(s), and Access ID; • Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. , • Tell us the dollar amount of the suspected error. If you tell us verbally, we may require that you send your complaint in writing within ten (10) Business Days after your verbal notification. We will tell you the results of our investigation within ten (10) Business Days after we hear from you, and will correct any error promptly. However, if we require more time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If we decide to do this, we will provisionally credit your Payment Account account within ten (10) Business Days for the amount you think is in error. If we ask you to submit your complaint or question in writing and we do not receive it within ten (10) Business Days, we may not provisionally credit your Payment Accountaccount. For errors regarding electronic transactions on new consumer accounts, we may take up to 90 days to investigate your complaint or question. We may take up to 20 Business Days to credit a new account for the amount you think is in error. If it is determined there was no error error, we will mail you a written explanation within three (3) Business Days after completion of our investigation. You may ask for copies of documents used in our investigation. The Service may revoke any provisional credit provided to you if we find an error did not occur.

Errors and Questions. In case of errors or questions about your electronic transactions, you should notify us as soon as possible notify us via through one of the following: 1. following methods:  Telephone us at 000-000-0000 during customer service hours 2. ;  Contact us by using the application's e-secure messaging feature within the Online Banking Service; or  Write to us at P.O. Box 70, Somerset, KY 42502 If you think your statement is incorrect or you need more information about a Service an electronic transfer or bill payment transaction listed on the statement, we must hear from you no later than sixty (60) days after the FIRST statement was sent to you on which the problem or error appears. You must: 1. :  Tell us your name name, relevant account number(s), and Service account number; 2. username;  Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. ,  Tell us the dollar amount of the suspected error. If you tell us verbally, we may require that you send your complaint in writing within ten (10) Business Days after your verbal notification. We will tell you the results of our investigation within ten (10) Business Days after we hear from you, and will correct any error promptly. However, if we require more time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If we decide to do this, we will provisionally credit your Payment Account account within ten (10) Business Days for the amount you think is in error. If we ask you to submit your complaint or question in writing and we do not receive it within ten (10) Business Days, we may not provisionally credit your Payment Accountaccount. For errors regarding electronic transactions on new consumer accounts, we may take up to ninety 90 days to investigate your complaint or question. We may take up to twenty (20) Business Days to credit a new account for the amount you think is in error. If it is determined there was no error error, we will mail you a written explanation within three (3) Business Days after completion of our investigation. You may ask for copies of documents used in our investigation. The Service We may revoke any provisional credit provided to you if we find an error did not occur.

Errors and Questions. In case of errors or questions about your electronic transactions, you should notify us as soon as possible notify us via through one of the following: 1. following methods: • Telephone us at 000-000-0000 during customer service hours 2. ; • Contact us by using the application's e-secure messaging feature within the Service; or • Write to us at: United State Bank P O Box 8 Lewistown Missouri 63452. If you think your statement is incorrect or you need more information about a Service an electronic transfer or Bill Payment transaction listed on the statement, we must hear from you no later than sixty (60) days after the FIRST statement was sent to you on which the problem or error appears. You must: 1. Tell us your name and name, relevant Service account numbernumber(s), and Access ID; 2. Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. Tell us the dollar amount of the suspected error. If you tell us verbally, we may require that you send your complaint in writing within ten (10) Business Days after your verbal notification. We will tell you the results of our investigation within ten (10) Business Days after we hear from you, you and will correct any error promptly. However, if we require more time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If we decide to do this, we will provisionally credit your Payment Account account within ten (10) Business Days for the amount you think is in error. If we ask you to submit your complaint or question in writing and we do not receive it within ten (10) Business Days, we may not provisionally credit your Payment Accountaccount. For errors regarding electronic transactions on new consumer accounts, we may take up to 90 days to investigate your complaint or question. We may take up to 20 Business Days to credit a new account for the amount you think is in error. If it is determined there was no error error, we will mail you a written explanation within three (3) Business Days after completion of our investigation. You may ask for copies of documents used in our investigation. The Service may revoke any provisional credit provided to you if we find an error did not occur.