Common use of Errors and Questions Clause in Contracts

Errors and Questions. In case of errors or questions about your transactions, you should as soon as possible notify us via one of the following: 1. Telephone us at 000-000-XXXX during normal business hours; 2. Contact us by using the application's Secure Messages feature; and/or, 3. Write us at: FIRSTRUST BANK Attention: Customer Care 0 Xxxxxx Xxxxx Xxxxx Xxxxxxx, XX 00000 If you think your statement is incorrect or you need more information about a Service transaction listed on the statement, we must hear from you no later than sixty (60) days after the FIRST statement was sent to you on which the problem or error appears. You must: 1. Tell us your name and Service account number; 2. Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. Tell us the dollar amount of the suspected error. If you tell us verbally, we may require that you send your complaint in writing within ten (10) Business Days after your verbal notification. We will tell you the results of our investigation within ten (10) Business Days after we hear from you, and will correct any error promptly. However, if we require more time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If we decide to do this, we will provisionally credit your Payment Account within ten (10) Business Days for the amount you think is in error. If we ask you to submit your complaint or question in writing and we do not receive it within ten

Errors and Questions. In case cases of errors or questions about your transactions, you should as soon as possible notify us via one of the following: 1. Telephone us at 000-000-XXXX during normal business hours; 2. Contact us by using the application's Secure Messages feature; and/or, 3. Write us at: FIRSTRUST BANK Attention: Customer Care 0 Xxxxxx Xxxxx Xxxxx Xxxxxxx, XX 00000 If you think your statement is incorrect electronic transactions or if you need more information about a Service transaction listed on the statementstatement or receipt, we call the Bank at (000) 000-0000 as soon as possible. We must hear from you no later than sixty (60) days after we sent you the FIRST statement was sent to you on which the problem or error appearsappeared. You must: 1. will need to: • Tell us your name and Service account number; 2. ; • Describe the error or the transaction in questionyou are unsure about, and explain as clearly as possible you can why you believe it is an error or why you need more information; and, 3. and • Tell us the dollar amount of the suspected error. If you tell us verbally, we may require that you to send us your complaint or question in writing within ten (10) Business Days after your verbal notificationbusiness days following the date you notified us. We will tell you the results of our investigation determine whether an error occurred within ten (10) Business Days business days after we hear from you, you and will correct any error promptly. HoweverIf we need more time, if we require more time to confirm the nature of your complaint or questionhowever, we reserve the right to may take up to forty-five (45) days to complete our investigationinvestigate your complaint or question. If we decide to do this, we will provisionally credit your Payment Account account within ten (10) Business Days business days for the amount you think is in error, so that you will have use of the money during the time it takes us to complete our investigation. If we ask you to submit put your complaint or question in writing and we do not receive it within ten

Errors and Questions. In case of errors or questions about your transactions, you should should, as soon as possible possible, notify us via one of the following: 1. Telephone : • Call us at 000-000-XXXX 0000 during normal business hours; 2. ; • Contact us by using the application's Secure Messages Digital Banking’s secure message feature; and/or, 3. , • Write to us at: FIRSTRUST BANK Attention: Customer Care 0 Carolina Trust Federal Credit Union XX Xxx 000000 Xxxxxx Xxxxx Xxxxx XxxxxxxXxxxx, XX 00000 00000-0000 If you think your statement is incorrect or you need more information about a Service transaction listed on the statement, we must hear from you no later than sixty (60) days after the FIRST statement was sent to you on which the problem or error appears. You must: 1. : • Tell us your name and Service Member account number; 2. ; • Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. , • Tell us the dollar amount of the suspected error. If you tell us verbally, we may require that you send your complaint in writing within ten (10) Business Days after your verbal notification. We will tell you the results of our investigation within ten (10) Business Days after we hear from you, you and will correct any error promptly. However, if we require more time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If we decide to do this, we will provisionally credit your Payment Account within ten (10) Business Days for the amount you think is in error. If we ask you to submit your complaint or question in writing and we do not receive it within tenfive

Errors and Questions. In case of errors or questions about your transactionsquestions, you should please contact us as soon as possible notify us via through one of the following: 1. following methods: • Telephone us at 000-000-XXXX 0000 or 000-000-0000 during normal business hours; 2. Contact hours • Use the secure messaging feature within Online Banking • Write to us by using the application's Secure Messages feature; and/or, 3. Write us atat 0000 X. Xxxxx Xxxxxx, Xxxxx 000, Attn: FIRSTRUST BANK Attention: Customer Care 0 Xxxxxx Xxxxx Xxxxx XxxxxxxMember Services, Xxx Xxxx, XX 00000 If you think believe your statement is incorrect or you need more information about a Service an electronic transfer or Bill Payment transaction listed on the statement, we must hear from you no later than sixty (60) days after the FIRST first statement was sent to you on which the problem or error appears. You must: : 1. : Tell us your name name, relevant service account numbers(s) and Service account number; User ID; 2. Describe the error or the transaction in question, question and explain as clearly as possible why you believe it is an error or why you need more information; and, and 3. Tell us the dollar amount of the suspected error. If you tell us verbally, we may require that you send your complaint in writing within ten (10) Business Days after your verbal notification. We will tell you the results of our investigation within ten (10) Business Days days after we hear from you, you and will correct any error promptly. However, if we require more time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If we decide to do this, we will provisionally credit your Payment Account within ten (10) Business Days for the amount you think is in error. If we ask you to submit your complaint or question in writing and we do not receive it account within ten

Errors and Questions. In case of errors or questions about your transactionselectronic transfers, you should telephone us at: 000.000.0000 or write us at Community Choice Credit Union 0000 Xxxx 00xx Xxxxxx Xxxxxxxx Xxxx, XX 00000 as soon as possible notify us via one of the following: 1you can. Telephone us at 000-000-XXXX during normal business hours; 2. Contact us by using the application's Secure Messages feature; and/or, 3. Write us at: FIRSTRUST BANK Attention: Customer Care 0 Xxxxxx Xxxxx Xxxxx Xxxxxxx, XX 00000 If you think your statement is incorrect or you need more information about a Service transaction listed on the statement, we We must hear from you no later than sixty (60) days after you learn of the FIRST statement was sent to you on which the problem or error appearserror. You must: 1. Tell us your will need to tell us: Your name and Service account number; 2. Describe the error or the transaction in question, and explain as clearly as possible ; why you believe it there is an error or why you need more information; and, 3. Tell us and the dollar amount of involved, and approximately when the suspected errorerror took place. If you tell us verballyorally, we may require that you send us your complaint or question in writing within ten (10) Business Days after your verbal notificationbusiness days. We will tell you the results of our investigation within ten (10) Business Days after we hear from you, business days and will correct any error promptly. However, if If we require need more time to confirm the nature of your complaint or questiontime, we reserve the right to may take up to forty-five (45) days to complete our investigation. If we decide to do thisinvestigate the complaint, we but you will provisionally credit your Payment Account within have the use of the funds in question after the ten (10) Business Days for the amount you think is in errorbusiness days. If we ask you to submit put your complaint or question in writing and we do not receive it within tenten (10) business days, we may not credit your account during the investigation. If we decide that there was no error, we will send you a written explanation within three (3) business days after we finish our investigation. You may ask for copies of the documents that we used in our investigation. If you need more information about our error resolution procedures, call us at the telephone number shown above.

Errors and Questions. In case of errors or questions about your transactionselectronic transfers or payments, you should as soon as possible notify us via one of the following: 1. Telephone contact us at 000-000-XXXX during normal business hours; 20000 or 000-000-0000. Contact us by using the application's Secure Messages feature; and/or, 3. Write us at: FIRSTRUST BANK Attention: Customer Care 0 Xxxxxx Xxxxx Xxxxx Xxxxxxx, XX 00000 If you think your statement is incorrect or you need more information about a Service transaction listed on the statement, we We must hear from you no later than sixty (60) days after the you received your FIRST statement was sent to you or notification on your PC in which the a problem or error appears. You must:appeared. 1. a. Tell us your name and Service account number;. 2. b. Describe the error or the transaction in questiontransfer you are unsure about, and explain as clearly as possible you can why you believe it is an error or why you need more information; and,. 3. c. Tell us the dollar amount of the suspected error. If you tell us verbally, we may require that you send your complaint in writing within ten (10) Business Days after your verbal notification. We will tell you the results of our investigation within ten (10) Business Days business days after we hear from you, you and will correct any error promptly. HoweverIf we need more time, if we require more time to confirm the nature of your complaint or questionhowever, we reserve the right to may take up to forty-five (45) days to complete our investigationinvestigate your complaint or question. If we decide to do this, we will provisionally re-credit your Payment Account account within ten (10) Business Days business days for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to submit put your complaint or question in writing and we do not receive it within tenten (10) business days, we may not re-credit your account. If we decide there was no error, we will send you a written explanation within three (3) business days after we finish our investigation. You may ask for copies of documents that we used in our investigation.

Errors and Questions. In case of errors or questions about your electronic transactions, you should notify us as soon as possible notify us via through one of the following: 1. following methods:  Telephone us at 000-000-XXXX 0000 during normal business customer service hours; 2. ;  Contact us by using the application's Secure Messages featuresecure messaging feature within the Service; and/or, 3. or  Write to us at: FIRSTRUST BANK Attention: Customer Care 0 Xxxxxx Xxxxx Xxxxx at 000 X. Xxx X. X. Xxxxxxx 00 Xxxxxxx, XX 00000 IN 47921 If you think your statement is incorrect or you need more information about a Service an electronic transfer or Bill Payment transaction listed on the statement, we must hear from you no later than sixty (60) days after the FIRST statement was sent to you on which the problem or error appears. You must: 1. Tell us your name and name, relevant Service account numbernumber(s), and Access ID; 2. Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. Tell us the dollar amount of the suspected error. If you tell us verbally, we may require that you send your complaint in writing within ten (10) Business Days after your verbal notification. We will tell you the results of our investigation within ten (10) Business Days after we hear from you, and will correct any error promptly. However, if we require more time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If we decide to do this, we will provisionally credit your Payment Account within ten (10) Business Days for the amount you think is in error. If we ask you to submit your complaint or question in writing and we do not receive it within tenfive