Common use of Escalation of Disputes Clause in Contracts

Escalation of Disputes. 2.1 Either party may escalate a dispute to a higher level in the Dispute resolution hierarchy outlined in the table below. Although it is expected that Disputes that cannot be resolved at one level in the Dispute Resolution hierarchy should be escalated to the next higher level, a Party may decide to escalate the Dispute more rapidly if in its consideration the severity and potential impact of the Dispute on the provision of the WDIA service and on Customers warrants such accelerated escalation. Table 1 Dispute resolution process 1. (Lowest) Operational level - involving the operational staff of each Party up to Field Supervisor level Operational disputes associated with the interpretation and implementation of detailed operating processes and practices 2. Management level - involving the managers in charge of operational units Operational disputes escalated from the Operational level 3. Senior management level All disputes associated with the implementation of the Agreement, including disputes arising in the course of negotiations to change or amend the Agreement 4. Executive level - involving Executives of each Party All disputes associated with the implementation of the Agreement, including disputes arising in the course of negotiations to change or amend the Agreement. 5. Independent third party including URCA Disputes that the Parties cannot resolve requiring, in the view of one or both of them, the involvement of an independent Arbitrator, Mediator, or URCA.

Escalation of Disputes. 2.1 Either party may escalate a dispute to a higher level in the Dispute dispute resolution hierarchy outlined in the table below. Although it is expected that Disputes disputes that cannot be resolved at one level in the Dispute Resolution dispute resolution hierarchy should be escalated to the next higher level, a Party may decide to escalate the Dispute dispute more rapidly if in its consideration the severity and potential impact of the Dispute dispute on the provision of the WDIA DIA service and on Customers warrants such accelerated escalation. Table 1 Dispute resolution processprocess Level in Dispute Resolution Hierarchy Description Disputes that are typically expected to be resolved at this level 1. (Lowest) Operational level - involving the operational staff of each Party up to Field Supervisor level Operational disputes associated with the interpretation and implementation of detailed operating processes and practices 2. Management level - involving the managers in charge of operational units Operational disputes escalated from the Operational level 3. Senior management level All disputes associated with the implementation of the Agreement, including disputes arising in the course of negotiations to change or amend the Agreement 4. Executive level - involving Executives of each Party All disputes associated with the implementation of the Agreement, including disputes arising in the course of negotiations to change or amend the Agreement. 5. Independent third party including URCA Disputes that the Parties cannot resolve requiring, in the view of one or both of them, the involvement of an independent Arbitrator, Mediator, or URCA.

Escalation of Disputes. 2.1 Either party may escalate a dispute to a higher level in the Dispute resolution hierarchy outlined in the table below. Although it is expected that Disputes that cannot be resolved at one level in the Dispute Resolution hierarchy should be escalated to the next higher level, a Party may decide to escalate the Dispute more rapidly if in its consideration the severity and potential impact of the Dispute on the provision of the WDIA service and on Customers warrants such accelerated escalation. Table 1 Dispute resolution process 1. (Lowest) Operational level - involving the operational staff of each Party up to Field Supervisor level Operational disputes associated with the interpretation and implementation of detailed operating processes and practices 2. Management level - involving the managers in charge of operational units Operational disputes escalated from the Operational level 3. Senior management level All disputes associated with the implementation of the Agreement, including disputes arising in the course of negotiations to change or amend the Agreement 4. Executive level - involving Executives of each Party All disputes associated with the implementation of the Agreement, including disputes arising in the course of negotiations to change or amend the Agreement. 5. Independent third party including URCA Disputes that the Parties cannot resolve requiring, in the view of one or both of them, the involvement of an independent Arbitrator, Mediator, or URCA.