ADJUSTMENT OF DISPUTES. 37.01 (1) The Employer and the Union recognize that grievances may arise in each of the following circumstances:
(a) By the interpretation or application of:
(i) a provision of an Act, or a regulation, direction or other instrument made or issued by the Employer dealing with terms or conditions of employment;
(ii) a provision of this Collective Agreement or Arbitral Award.
(b) Disciplinary action resulting in demotion, suspension, or a financial penalty.
(c) Dismissal from the Public Service.
(d) Letters of discipline placed on personnel file.
ADJUSTMENT OF DISPUTES. The Employer and the Union recognize that grievances may arise in each of the following circumstances:
ADJUSTMENT OF DISPUTES. 36.01 The Employer and the Union recognize that grievances may arise in each of the following circumstances:
(a) by the interpretation, application, administration or alleged violation of:
(i) a direction or other instrument made or issued by the Employer dealing with terms or conditions of employment; or
(ii) a provision of this Agreement or Arbitral Award; and
(b) disciplinary action resulting in demotion, suspension, or a financial penalty;
(c) dismissal; and
(d) letters of discipline placed on personnel file.
36.02 If he so desires, an Employee may be assisted and represented by the Union when presenting a grievance at any level.
36.03 An Employee who wishes to present a grievance at any prescribed level in the grievance procedure, shall transmit this grievance to his immediate supervisor who shall forthwith:
(a) forward the grievance to the representative of the Employer authorized to deal with grievances at the appropriate level; and
(b) provide the Employee with a receipt stating the date on which the grievance was received by him.
36.04 Except as otherwise provided in this Agreement a grievance shall be processed by recourse to the following steps:
(a) First Level (Base Manager);
(b) Second Level (General Manager);
(c) Final Level (arbitration).
36.05 The Union shall have the right to consult with the Employer with respect to a grievance at each or any level of the grievance procedure.
36.06 An Employee may present a grievance to the First Level of the procedure in the manner prescribed in Article 36.03 not later than twenty-five (25) calendar days after the date on which he is notified orally or in writing or on which he first becomes aware of the action or circumstances giving rise to the grievance.
36.07 The Employer shall reply in writing to an Employees grievance within fourteen (14) calendar days at First Level and Second Level.
36.08 An Employee or the Union may present a grievance at each succeeding level in the grievance procedure beyond the First Level:
(a) where the decision or settlement is not satisfactory to the grievor, within fourteen (14) calendar days after that decision or settlement has been conveyed in writing to him by the Employer; or
(b) where the Employer has not conveyed a decision to the grievor within the time prescribed in Article 36.07 within fourteen (14) calendar days after the day the reply was due.
36.09 Where an Employee has been represented by the Union in the presentation of his grievance, the Employer will prov...
ADJUSTMENT OF DISPUTES. Union Representation
9.01 The Union shall be entitled, in accordance with a letter from the Company dated the signing date of this agreement to select Stewards, some of whom shall be designated Chief Stewards and Assistant Chief Stewards as outlined in Item 2 of the Basic Agreement.
9.02 The Union shall be entitled to select a Grievance Committee of up to five (5) members, one of whom shall be the Chairman.
9.03 The duties of the Stewards, the Chairman and members of the Grievance Committee shall be to assist in adjusting disputes in accordance with the terms of this agreement. The duties of the Stewards shall be limited to the adjustment of disputes in the department for which they are appointed, while such disputes are being processed through Step Nos. l and 2.
(a) The Grievance Committee shall be afforded such time off without pay (except as hereinafter provided) as may be required for attendance at regularly scheduled Committee meetings and attendance at meetings pertaining to discharge or other matters which cannot reasonably be delayed until the time of the next regular meeting. Each member of the Grievance Committee will be paid the rate of the occupation to which he/she would normally be assigned, for attendance at meetings held for the processing of grievances at Step No. 3, up to but not exceeding a total of thirty (30) hours in any calendar month for the whole Committee and the hours may be cumulative during the term of this agreement. Members of the Grievance Committee who are "off shift" but attend Step No. 3 meetings will also be entitled to payment as outlined above, but it is understood that such hours are not to be deemed hours worked under any other provision of this Agreement.
(b) A member of the Grievance Committee who has requested and been granted permission to leave work for the purpose of attending a Third Step Grievance Meeting will be allowed up to one (1) hour in total for leaving and returning to his/her job prior to and after such meeting. The employee will be paid for such time lost from work in accordance with (a) above.
9.05 A representative of the Union shall obtain the permission of his/her xxxxxxx before leaving his/her work to deal with a grievance. Such permission shall not be unreasonably withheld.
ADJUSTMENT OF DISPUTES. (a) The Employer and the Union recognize that grievances may arise in each of the following circumstances:
(i) By the interpretation or application of:
a. a provision of an Act, or a regulation, direction or other instrument made or issued by the Employer dealing with terms or conditions of employment;
b. a provision of this Collective Agreement or Arbitral Award.
(ii) Disciplinary action resulting in demotion, suspension, or a financial penalty.
(iii) Dismissal from the Public Service.
(iv) Letters of discipline placed on personnel file.
(b) The procedure for the final resolution of the grievances listed in (a)(i) above is as follows:
(i) Where the grievance is one which arises in circumstances outlined in (a)(i)(a) or in (iv), the final level of resolution is to the Minister responsible for the Public Service Act.
(ii) Where the grievance is one which arises out of the interpretation or application of the Collective Agreement the final level of resolution is to arbitration.
(iii) Where the grievance arises as a result of disciplinary action resulting in demotion, suspension, or a financial penalty or dismissal from the Public Service, the final level of resolution is to arbitration.
35.02 If he/she so desires, an employee may be assisted and represented by the Union when presenting a grievance at any level.
35.03 An employee who wishes to present a grievance at any prescribed level in the grievance procedure, shall transmit this grievance to his/her immediate supervisor or local officer- in-charge who shall forthwith:
(a) forward the grievance to the representative of the Employer authorized to deal with grievances at the appropriate level; and
(b) provide the employee with a receipt stating the date on which the grievance was received by him/her.
35.04 A grievance of an employee shall not be deemed to be invalid by a reason only of the fact it is not in accordance with the form supplied by the Employer. When filing a grievance, the employee shall make an effort to state the nature of the grievance, the circumstances from which it arose, the Articles that have been infringed upon and the redress sought.
35.05 Except as otherwise provided in this Agreement a grievance shall be processed by recourse to the following steps:
(a) Initial Level (first level of management)
(b) Final Level (Deputy Head)
35.06 The Employer and the Union shall meet at the Initial Level of the grievance procedure with respect to each grievance.
35.07 The Employer shall designate a ...
ADJUSTMENT OF DISPUTES. In the event that any dispute shall arise between the parties hereto as to whether the Company's approval under any of the foregoing provisions con- tained in this Section is unreasonably withheld or granted, it shall be adjusted under the grievance procedure herein provided.
ADJUSTMENT OF DISPUTES. 14.1 In case the Client considers that the Company has violated the terms of this Agreement, it has the right to raise a claim.
14.2 In order to raise a claim, Client should fill a special form "Raise Claim" to xxxxxxx@xxxxxxxxx.xxx. A ticket will be assigned to the claim. Any claims issued and raised by any other mean will not be receivable in evidence.
14.3 The Client has the right to file a claim concerning only real trading accounts. Claims concerning demo trading accounts will not be taken into account or processed.
14.4 When filling a claim form, Client should specify the following:
(a) Client’s name or institution’s name (if a trading account was opened by a legal entity);
(b) Client’s login in trading platform;
(c) Ticket numbers of disputable orders/positions;
(d) Description of disputable situation with references to this Regulation’s articles, which, in Client’s judgment, were violated.
14.5 Claim should not contain offensive words or unprintable vocabulary.
14.6 Claim will not be processed in the following cases:
(a) Provided that the requirements of items 14.3 and/or 14.4 are violated;
(b) Provided that more than 2 working days have passed after the reasons for claim appeared;
(c) Provided that a difference in quotations of the Company and of some other companies or informational resources makes a reason for claim raise;
(d) Provided that poor connection or its absence taken place at the Client’s side or at the server’s side makes a reason for claim raise. At that, in case there is no record in the server’s log-file about Client’s attempt to place an order, it is considered that Client did not place the order;
(e) Provided that the lost profit makes a reason for claim raise;
(f) Provided that the compensation for moral harm makes a reason for claim raise; (g) Provided that the profit or loss on positions compulsory closed upon application made to the Company by the payment system of law-enforcement authorities make a reason for claim raise;
ADJUSTMENT OF DISPUTES. The Union or any Employer shall submit any dispute arising out of this Agreement to the Arbitration Committee as provided in Article XII and its decision shall be final and binding on all parties. In the event that the Committee is unable to agree, the matter may then be submitted to an impartial arbitrator as provided in Article XII and the decision of the arbitrator shall be final and binding. It shall be a violation of this Agreement for either party to go to any outside agency or to the courts without first submitting the dispute to the Arbitration Committee.
ADJUSTMENT OF DISPUTES. 10.1 There shall be no stoppage of work on account of any difference of opinion or dispute which may arise between the parties to this Agreement, unless such is expressly authorized in some other Article of this Agreement.
10.2 All differences of opinion or disputes over the provisions of this Agreement shall be handled by the following grievance procedure:
Step 1: If a difference of opinion or dispute arises, it shall be discussed by the Employee with their immediate supervisor within fifteen (15) days of the event giving rise to the dispute. Disputes over rates of pay or hours worked must be raised within 30 days of the event Step 2: If the difference of opinion or dispute cannot be adjusted or settled at Step 1, it shall be reduced to writing and referred to the Employer’s representative and the Union within five (5) days of the Step 1 discussion. The Union and Employer shall meet and discuss the dispute, and the Employer shall provide the Union with a written answer within ten (10) days of the Step 2 meeting.
Step 3: If the parties fail to agree, the dispute shall be referred within ten (10) days of receiving the Employer’s written response, to a Grievance Panel established under this Agreement to hear disputes. The Grievance Panel shall consist of six (6) members, three
ADJUSTMENT OF DISPUTES. 34.01 The Employer and the Union recognize that grievances may arise in each of the following circumstances:
(a) the interpretation, application, administration or alleged violation of this Agreement, including any question as to whether a matter is arbitrable, or of an arbitral award;
(b) the interpretation, application, administration or alleged violation of a direction or other instrument made or issued by the Employer dealing with the terms or conditions of employment;
(c) disciplinary action resulting in demotion, suspension, or a financial penalty, including the withholding of an increment;
(d) dismissal;
(e) letters or notations of discipline placed on an employee's personnel file.
34.02 Grievances shall be settled according to the following procedures for adjustment of disputes and arbitration.
