Examining Statements and Reporting Problems. This section applies to any problem, fee, or unauthorized transaction on your Account, except electronic transactions, which are covered in the Electronic Funds Transfers section. You agree to review, promptly and carefully, your Account statement and any accompanying Items. In the event that you discover the existence of unauthorized signatures, alterations, other unauthorized transactions, or missing deposits, or any fee, charge, or other transaction that you dispute, you agree to notify us immediately and in writing of such dispute or error within a reasonable time period, which will be no longer than thirty (30) calendar days after we send or make available to you your Account statement. If you fail to notify us of an unauthorized signature, alteration, missing deposit, forgery, counterfeit check or other unauthorized debit to your Account, we will not be responsible for subsequent unauthorized transactions by the same wrongdoer if we act in good faith. Without regard to care or lack of care by either you or us, if you do not discover and report an unauthorized signature, alteration, forgery, counterfeit check or other unauthorized debit to your Account within sixty (60) days after the date of your statement or the date on which information about the Item or transaction is made available to you, whichever is earlier, you are precluded from asserting the unauthorized transaction against us. For Substitute Checks, you must notify us within forty (40) days to qualify for an expedited credit (see section titled Substitute Checks and Your Rights). If you claim a credit or refund because of an unauthorized transaction, we will require written confirmation of your claim, including an affidavit signed by you on a form acceptable to us. You also agree to make a report to the police and to provide us with the copy of the report upon request. We will have a reasonable period of time to investigate the circumstances surrounding any claimed loss. During our investigation, we will have no obligation to provisionally credit your Account.
Appears in 2 contracts
Samples: Personal Deposit Agreement, Personal Deposit Agreement
Examining Statements and Reporting Problems. This section applies You agree to promptly and carefully review your account statement and any problem, fee, items reflected on the statement. You must report problems or unauthorized transactions to FSB immediately. You agree that 60 days after FSB sends a statement or makes items available is the maximum reasonable amount of time for you to review your statement or items and report any problem or unauthorized transaction related to a matter shown on the statement or items. Except as provided by law with respect to electronic funds transfers, if you do not notify FSB of suspected problems or unauthorized transactions within 60 days after FSB sends your Accountstatement or makes items available, except electronic transactions, which are covered in the Electronic Funds Transfers section. You you agree to review, promptly and carefully, your Account statement and any accompanying Items. In the event that you discover cannot make a claim against FSB relating to the existence of unauthorized signatures, alterations, other unreported problems or unauthorized transactions, or missing deposits, or any fee, charge, or other transaction that you dispute, you agree to notify us immediately and in writing regardless of such dispute or error within a reasonable time period, which will be no longer than thirty (30) calendar days after we send or make available to you your Account statement. If you fail to notify us of an unauthorized signature, alteration, missing deposit, forgery, counterfeit check or other unauthorized debit to your Account, we will not be responsible for subsequent unauthorized transactions by the same wrongdoer if we act in good faith. Without regard to care or lack of care by either you or usFSB may have exercised in handling your account. In addition, if you do not discover and fail to report an unauthorized signaturetransaction on your account within 60 days following the closing date of the statement containing information about the first unauthorized transaction, FSB is not liable to you for subsequent unauthorized transactions on your account by the same person. If there are any unauthorized transactions on your account (such as missing, stolen, or unauthorized checks), FSB may require you to close your current account and open a new one. If you do not do so, FSB is not liable to you for subsequent losses or damages on the account due to forgery, fraud, or other unauthorized use. When you open a new account, you are responsible for notifying any third parties that need to know your new account number. If you report to FSB that a forgery, alteration, forgery, counterfeit check or other unauthorized debit transaction has occurred on your account, you agree to your Account within sixty (60) days after cooperate with FSB in the date investigation and prosecution of your statement or claim and any attempt to recover funds. You agree to provide FSB with an affidavit containing the date on which information about FSB requires concerning the Item or transaction is made available transaction. FSB may deny your claim if you fail to you, whichever is earlier, you are precluded from asserting the unauthorized transaction against us. For Substitute Checks, you must notify us within forty (40) days to qualify for an expedited credit (see section titled Substitute Checks and Your Rights). If you claim a credit or refund because of an unauthorized transaction, we will require written confirmation of your claim, including an affidavit signed by you on a form acceptable to usprovide FSB with any affidavit it requires. You also agree to make a report to assist FSB in identifying and prosecuting the police and to provide us with the copy of the report upon requestsuspected wrongdoer(s). We will have You agree that FSB has a reasonable period of time to investigate the facts and circumstances surrounding any claimed loss. During our investigation, we will have loss and that FSB has no obligation to provisionally credit your Account.account, unless otherwise required by law. FSB’s maximum liability is the lesser of your actual damages proved or the amount of the missing deposit or the forgery, alteration, or other unauthorized withdrawal, reduced in all cases by the amount of the loss that could have been avoided by your use of ordinary care. FSB is not liable to you for special or consequential losses or damages of any kind, including loss of profits and opportunity or for attorneys’ fees you incur. Funds Availability
Appears in 2 contracts
Samples: Depository Agreement and Disclosures, content.usaa.com
Examining Statements and Reporting Problems. This section applies You agree to promptly and carefully review your account statement and any problem, fee, items reflected on the statement. You must report problems or unauthorized transactions to FSB immediately. You agree that 60 days after FSB sends a statement or makes items available is the maximum reasonable amount of time for you to review your statement or items and report any problem or unauthorized transaction related to a matter shown on the statement or items. Except as provided by law with respect to electronic funds transfers, if you do not notify FSB of suspected problems or unauthorized transactions within 60 days after FSB sends your Accountstatement or makes items available, except electronic transactions, which are covered in the Electronic Funds Transfers section. You you agree to review, promptly and carefully, your Account statement and any accompanying Items. In the event that you discover cannot make a claim against FSB relating to the existence of unauthorized signatures, alterations, other unreported problems or unauthorized transactions, or missing deposits, or any fee, charge, or other transaction that you dispute, you agree to notify us immediately and in writing regardless of such dispute or error within a reasonable time period, which will be no longer than thirty (30) calendar days after we send or make available to you your Account statement. If you fail to notify us of an unauthorized signature, alteration, missing deposit, forgery, counterfeit check or other unauthorized debit to your Account, we will not be responsible for subsequent unauthorized transactions by the same wrongdoer if we act in good faith. Without regard to care or lack of care by either you or usFSB may have exercised in handling your account. In addition, if you do not discover and fail to report an unauthorized signaturetransaction on your account within 60 days following the closing date of the statement containing information about the first unauthorized transaction, FSB is not liable to you for subsequent unauthorized transactions on your account by the same person. If there are any unauthorized transactions on your account (such as missing, stolen, or unauthorized checks), FSB may require you to close your current account and open a new one. If you do not do so, FSB is not liable to you for subsequent losses or damages on the account due to forgery, fraud, or other unauthorized use. When you open a new account, you are responsible for notifying any third parties that need to know your new account number. If you report to FSB that a forgery, alteration, forgery, counterfeit check or other unauthorized debit transaction has occurred on your account, you agree to your Account within sixty (60) days after cooperate with FSB in the date investigation and prosecution of your statement or the date on which information about the Item or transaction is made available claim and any attempt to you, whichever is earlier, you are precluded from asserting the unauthorized transaction against usrecover funds. For Substitute Checks, you must notify us within forty (40) days You agree to qualify for an expedited credit (see section titled Substitute Checks and Your Rights). If you claim a credit or refund because of an unauthorized transaction, we will require written confirmation of your claim, including provide FSB with an affidavit signed by containing the information FSB requires concerning the transaction. FSB may deny your claim if you on a form acceptable fail to usprovide FSB with any affidavit it requires. You also agree to make a report to assist FSB in identifying and prosecuting the police and to provide us with the copy of the report upon requestsuspected wrongdoer(s). We will have You agree that FSB has a reasonable period of time to investigate the facts and circumstances surrounding any claimed loss. During our investigation, we will have loss and that FSB has no obligation to provisionally credit your Account.account, unless otherwise required by law. FSB's maximum liability is the lesser of your actual damages proved or the amount of the missing deposit or the forgery, alteration, or other unauthorized withdrawal, reduced in all cases by the amount of the loss that could have been avoided by your use of ordinary care. FSB is not liable to you for special or consequential losses or damages of any kind, including loss of profits and opportunity or for attorneys' fees you incur. Funds Availability
Appears in 1 contract
Samples: Depository Agreement and Disclosures
Examining Statements and Reporting Problems. This section applies You agree to promptly and carefully review your account statement and any problem, fee, items reflected on the statement. You must report problems or unauthorized transactions to FSB immediately. You agree that 60 days after FSB sends a statement or makes items available is the maximum reasonable amount of time for you to review your statement or items and report any problem or unauthorized transaction related to a matter shown on the statement or items. Except as provided by law with respect to electronic funds transfers, if you do not notify FSB of suspected problems or unauthorized transactions within 60 days after FSB sends your Accountstatement or makes items available, except electronic transactions, which are covered in the Electronic Funds Transfers section. You you agree to review, promptly and carefully, your Account statement and any accompanying Items. In the event that you discover cannot make a claim against FSB relating to the existence of unauthorized signatures, alterations, other unreported problems or unauthorized transactions, or missing deposits, or any fee, charge, or other transaction that you dispute, you agree to notify us immediately and in writing regardless of such dispute or error within a reasonable time period, which will be no longer than thirty (30) calendar days after we send or make available to you your Account statement. If you fail to notify us of an unauthorized signature, alteration, missing deposit, forgery, counterfeit check or other unauthorized debit to your Account, we will not be responsible for subsequent unauthorized transactions by the same wrongdoer if we act in good faith. Without regard to care or lack of care by either you or usFSB may have exercised in handling your account. In addition, if you do not discover and fail to report an unauthorized signaturetransaction on your account within 60 days following the closing date of the statement containing information about the first unauthorized transaction, FSB is not liable to you for subsequent unauthorized transactions on your account by the same person. If there are any unauthorized transactions on your account (such as missing, stolen, or unauthorized checks), FSB may require you to close your current account and open a new one. If you do not do so, FSB is not liable to you for subsequent losses or damages on the account due to forgery, fraud, or other unauthorized use. When you open a new account, you are responsible for notifying any third parties that need to know your new account number. If you report to FSB that a forgery, alteration, forgery, counterfeit check or other unauthorized debit transaction has occurred on your account, you agree to your Account within sixty (60) days after cooperate with FSB in the date investigation and prosecution of your statement or the date on which information about the Item or transaction is made available claim and any attempt to you, whichever is earlier, you are precluded from asserting the unauthorized transaction against usrecover funds. For Substitute Checks, you must notify us within forty (40) days You agree to qualify for an expedited credit (see section titled Substitute Checks and Your Rights). If you claim a credit or refund because of an unauthorized transaction, we will require written confirmation of your claim, including provide FSB with an affidavit signed by containing the information FSB requires concerning the transaction. FSB may deny your claim if you on a form acceptable fail to usprovide FSB with any affidavit it requires. You also agree to make a report to assist FSB in identifying and prosecuting the police and to provide us with the copy of the report upon requestsuspected wrongdoer(s). We will have You agree that FSB has a reasonable period of time to investigate the facts and circumstances surrounding any claimed loss. During our investigation, we will have loss and that FSB has no obligation to provisionally credit your Account.account, unless otherwise required by law. FSB’s maximum liability is the lesser of your actual damages proved or the amount of the missing deposit or the forgery, alteration, or other unauthorized withdrawal, reduced in all cases by the amount of the loss that could have been avoided by your use of ordinary care. FSB is not liable to you for special or consequential losses or damages of any kind, including loss of profits and opportunity or for attorneys’ fees you incur. Funds Availability
Appears in 1 contract
Samples: Depository Agreement and Disclosures