Explain Your Problem to the Technician. Now you are ready to describe the problem you are having with your System. Let the technician know what error message you are getting and when it occurs; what you were doing when the error occurred; and what steps you may have already taken to solve the problem.
Appears in 7 contracts
Samples: Hardware Service Contract, Hardware Service Contract, Hardware Service Contract
Explain Your Problem to the Technician. Now you You are ready to describe the problem you You are having with your SystemHardware. Let the technician know what error message you You are getting and when it occurs; what you You were doing when the error occurred; and what steps you You may have already taken to solve the problem.
Appears in 4 contracts
Samples: Hosted Services Addendum, Master License Agreement, Master License Agreement
