Feature Overview. The VESTA Analytics application features include: Enhanced Operational Management —Provides the ability to gather, organize, data-mine, and report near real- time information. VESTA Analytics incorporates an advanced data warehouse for improved performance for creating custom reports and searching for data. Personnel Management —Includes new 9-1-1 specific key performance indicators (KPIs) that help assess the performance within the call center for more informed decision-making regarding staffing. Automated Evidence Organization —Automatically associates related calls, and audio events into the context of individual incidents. This approach simplifies the tasks involved with reconstructing, organizing, searching, and archiving historical incident information.
Appears in 2 contracts
Samples: 9 1 1 Agreement, 9 1 1 Agreement
Feature Overview. The VESTA Analytics application features include: • Enhanced Operational Management —Provides the ability to gather, organize, data-mine, and report near real- time information. VESTA Analytics incorporates an advanced data warehouse for improved performance for creating custom reports and searching for data. • Personnel Management —Includes new 9-1-1 specific key performance indicators (KPIs) that help assess the performance within the call center for more informed decision-making regarding staffing. • Automated Evidence Organization —Automatically associates related calls, and audio events into the context of individual incidents. This approach simplifies the tasks involved with reconstructing, organizing, searching, and archiving historical incident information.
Appears in 2 contracts
Samples: 9 1 1 Agreement, 9 1 1 Agreement