Common use of Fees and Payment Clause in Contracts

Fees and Payment. 2.1 Subject to the provisions of this Agreement, the User will pay BFRS the fees and other amounts set forth in this Agreement, or as otherwise agreed by the Parties. 2.2 BFRS may add new services for additional fees and charges or may proactively amend fees and charges for existing services, at any time in its sole discretion. Fees stated prior to the services being provided, as amended at BFRS’s sole discretion from time to time, shallapply. 2.3 If you purchase any subscription based paid service, you authorize BFRS to charge you applicable fees at the beginning of every subscription period or at such intervals as applicable to the said service, and you authorize BFRS make such modification to the fee structure as required and also agree to abide by such modified fee structure. 2.4 You agree that the billing credentials provided by you for any purchases from BFRS will be accurate and you shall not use billing credentials that are not lawfully owned by you. 2.5 The User agrees to pay all subscription fees, service fees and other fees applicable to User’s use of Services or any other services which are beyond the scope of the Services and/or this Agreement, and the User shall not (directly or indirectly) circumvent the fee structure. 2.6 The User is solely responsible for payment of all taxes, legal compliances, and statutory registrations and reporting under applicable law. BFRS is in no way responsible for any of the User’s taxes or legal or statutory compliances. 2.7 Unless otherwise specified, all fees shall be exclusive of taxes, and Goods and Service tax and other statutory taxes, as applicable, shall be levied on every purchase/Service. 2.8 The payment process would be considered to be complete only on receipt of full fees and all other charges (as payable) into BFRS’s designated bank account. 2.9 If applicable, BFRS shall raise an invoice for the Services and the freight amount (if payable) twice in a calendar month (preferably in mid of the month and end of the month). The invoice shall be available on the billing / payments section of the User’s dashboard on BFRS platform. 2.10 The User shall be required to clear the invoice within 7 (seven) days from the date of the invoice. Terms of payment for the pre-paid accounts have been specified in Clause 4 of Annexure A. 2.11 If the User fails to pay the full invoice amount in accordance with the time period mentioned above, BFRS will have the right to: (i) retain the amounts received from the end customer of the User through the cash on delivery method (“COD Amount”), and/or

Fees and Payment. 2.1 Subject to the provisions of this Agreement, the User will 4.1 Agency shall pay BFRS the Sprinklr all fees and other amounts set forth in this Agreementeach applicable Order Form and/or SOW (collectively, “Fees”) within thirty (30) days of the invoice date. Agency may withhold payment of any Fees that are the subject of a good faith dispute of which Agency has provided Sprinklr written notice within five (5) business days of invoice receipt (“Disputed Fees”); provided that all Fees which are not Disputed Fees shall be timely paid, and the Disputed Fees shall be paid within ten (10) days of resolution of the dispute. 4.2 All Fees set forth in an Order Form are payable in advance and are non-cancelable, non-refundable and are based on the Sprinklr Services purchased and not based on usage, unless stated otherwise in an applicable Order Form and/or SOW. Agency shall reimburse Sprinklr for all reasonable out-of-pocket expenses incurred in performing the Sprinklr Services as described in the applicable Order Form and/or SOW upon the submission to Agency of applicable receipts or other documentation. 4.3 Sprinklr reserves the right to charge Agency interest at the rate of the lesser of 1.5% per month, or as otherwise agreed the maximum rate permitted by law on any Fees not received by Sprinklr within fifteen (15) days of the Partiespayment due date. Additionally, in the event any Fees or expenses are more than thirty (30) days overdue, Sprinklr may (i) suspend its performance of the Sprinklr Services, and (ii) require full payment before Sprinklr resumes performance. 2.2 BFRS may add new services for additional fees 4.4 All Fees exclude taxes and charges or may proactively amend fees and charges for existing services, at any time in its sole discretion. Fees stated prior to the services being provided, as amended at BFRS’s sole discretion from time to time, shallapply. 2.3 If you purchase any subscription based paid service, you authorize BFRS to charge you applicable fees at the beginning of every subscription period or at such intervals as applicable to the said service, and you authorize BFRS make such modification to the fee structure as required and also agree to abide by such modified fee structure. 2.4 You agree that the billing credentials provided by you for any purchases from BFRS will be accurate and you shall not use billing credentials that are not lawfully owned by you. 2.5 The User Agency agrees to pay all subscription feesany applicable taxes charged arising from this Agreement in a timely manner, service fees other than those based on Sprinklr’s income. If Agency is tax-exempt, Agency shall provide Sprinklr with its tax-exemption number and other fees applicable to User’s use of Services or any other services which are beyond certificate within five (5) business days after the scope of the Services and/or this Agreement, and the User Effective Date. Agency shall not (directly or indirectly) circumvent the fee structure. 2.6 The User is solely responsible for payment of all taxes, legal compliances, and statutory registrations and reporting under applicable law. BFRS is in no way be responsible for any liability or expense incurred by Sprinklr as a result of the UserAgency’s failure or delay in paying taxes due or legal or statutory compliances. 2.7 Unless otherwise specified, all fees shall be exclusive of taxes, and Goods and Service if Agency’s claimed tax and other statutory taxes, as applicable, shall be levied on every purchase/Service. 2.8 The payment process would be considered to be complete only on receipt of full fees and all other charges (as payable) into BFRS’s designated bank account. 2.9 exemption is rejected. If applicable, BFRS shall raise an invoice for the Services and the freight amount (if payable) twice in a calendar month (preferably in mid of the month and end of the month). The invoice shall be available on the billing / payments section of the User’s dashboard on BFRS platform. 2.10 The User shall be Agency is legally required to clear withhold tax from its payment of Fees to Sprinklr, Agency agrees to gross up all Fees that are subject to such withholding tax, such that the invoice within 7 (seven) days from the date of the invoice. Terms of net payment for the pre-paid accounts have been specified in Clause 4 of Annexure A. 2.11 If the User fails to pay received by Sprinklr is the full invoice originally stated amount in accordance with the time period mentioned above, BFRS will have the right to: (i) retain the amounts received from the end customer of the User through the cash on delivery method (“COD Amount”), and/orsuch Fees.

Fees and Payment. 2.1 4.1 The Subscription Fees and other fees for Services shall be invoiced to and paid by the Customer in advance of the period to which they relate or otherwise at the discretion of CIP or, if applicable, in accordance with any payment profile set out in any Order Form. In the event of any termination of this agreement during any agreed minimum term, the whole of the Subscription Fees (together with VAT thereon) payable with respect to such minimum term shall become immediately due and payable. Invoices and payments shall be in Pounds Sterling (£) unless otherwise agreed. Except for any payment due and payable as set out in any Order Form, all payments shall be made by the Customer within fourteen (14) days of the date of the appropriate tax invoice issued by CIP 4.2 Unless otherwise agreed in any Order Form, all Services shall be charged on a time and materials basis. Any estimated fee is based on the number of days estimated by CIP as being required for the provision of the relevant agreed Services. Subject to clause 4.7, CIP shall be entitled to charge the provisions Customer for any additional days required in order to complete the provision of this Agreementagreed Services. CIP shall also be entitled to charge for additional days attributable to any changes agreed by the parties to Services to be delivered under these terms or to any breach of these terms by the Customer 4.3 Unless otherwise agreed in any Order Form, the User will pay BFRS Customer shall reimburse CIP for any reasonable expenses necessarily incurred by CIP in connection with the fees provision of the Services 4.4 The Subscription Fees and other amounts fees for Services are exclusive of Value Added Tax or other Government imposed excises or taxes (if any) which shall be paid by the Customer at the rate and in the manner for the time being prescribed by law. All sums payable to CIP under this agreement shall be paid free and clear of all deductions or withholdings unless the deduction or withholding is required by law. If any deduction or withholding is required by law to be made from any such sum the Customer shall pay such additional amount as shall be required to ensure that the net amount received by CIP will equal the full amount which would have been received by it had no such deduction or withholding been made 4.5 In accordance with the Late Payments Of Commercial Debts (Interest) Act 1998, if any sum payable under these terms is not paid within 30 days after the due date then (without prejudice to CIP’s other rights and remedies) CIP reserves the right to suspend the provision of the Services and/or to charge interest on such sum on a day to day basis (as well after as before any judgment) from the date or last date for payment thereof to the date of actual payment (both dates inclusive) at the statutory interest rate set forth by the Secretary of State from time to time pursuant to section 6 of the said Act which shall include the base rate of Bank of England (or such other London Clearing Bank as CIP may nominate) from time to time in this Agreement, or as force compounded quarterly. Such interest shall be paid on demand by CIP. To be excluded from the late payment charge a bona fide disputed invoice amount shall be notified in writing to CIP within fourteen days of receipt of the relevant invoice 4.6 Except where otherwise agreed by the Parties.parties in writing, the Services shall be provided between the hours of 9.00am and 5.30pm Monday to Friday excepting United Kingdom statutory holidays. Where the Services are provided outside these times at the written request of the Customer, CIP may increase its then current per hour and per day rates by 100% or by 150% respectively in the case of Services provided on a Sunday or United Kingdom statutory holiday 2.2 BFRS 4.7 As soon as practicable upon becoming aware that the number of days estimated for the provision of any agreed Services will need to be exceeded to enable the relevant Service to be completed or delivered CIP shall notify the Customer of the fact and the reasons therefore and provide to the Customer CIP’s best estimate of the additional days required to complete the provision of the relevant Service. CIP shall not be entitled to invoice the Customer for any days in excess of those estimated with respect to any Service without the consent of the Customer provided that the Customer acknowledges and accepts that the withholding of any such consent by it may add new result in the relevant Service not being completed or delivered 4.8 Once a date for the delivery of Services has been agreed by the Customer and CIP then both parties will take all reasonable steps to prevent that date being cancelled or postponed. In the event that a date for delivery of a Service (other than the SaaS Service or training) is cancelled or postponed by the Customer for any reason and, having made all reasonable endeavours to do so CIP is unable to redeploy to alternative paid services resources it has allocated to the delivery of such Services on such date, the following charges shall apply 4.8.1 if cancelled or postponed within 4 working days of the agreed date there will be payable by the Customer a charge calculated at 100% of the Services fees that CIP would otherwise have been entitled to charge the Customer for additional the delivery of Services on that date 4.8.2 if cancelled or postponed between 4 and 8 working days of the agreed date there will be payable by the Customer a charge calculated at 50% of the Services fees and charges that CIP would otherwise have been entitled to charge the Customer for the delivery of Services on that date In relation to the delivery of training courses 4.8.3 any delegate cancelling their course attendance within 2 weeks of the course date will incur a Customer charge of the full course fee for such delegate 4.8.4 any such cancellations outside of this period will incur the then applicable cancellation administration charge for each delegate per training day or may proactively amend fees and charges for existing services, course 4.8.5 delegates transferring their course booking to alternative dates within 2 weeks of the original course date will incur a charge calculated at 25% the applicable course fee 4.8.6 transfers outside of this period will incur the then applicable course transfer administration charge per delegate per day 4.8.7 if a named delegate is substituted at any course then no additional charge will be payable 4.8.8 cancellation fees are applicable to all training bookings and are based on the Training Course List Price as published by CIP at the relevant time CIP reserves the right to cancel or postpone any training course in the event of circumstances beyond its sole discretion. Fees stated prior control, in which case its liability will be limited to refunding any fees paid in respect of the delivery of that course on that date 4.9 The Customer acknowledges and agrees that if any invoice (not subject to a bona fide dispute) is not paid on the due payment date then CIP shall be under no obligation to continue to provide the SaaS Services or other Services to the Customer and delivery of such services being provided, as amended at BFRSmay be suspended (without prejudice to CIP’s sole discretion from time to time, shallapply. 2.3 If you purchase any subscription based rights under clause 11) unless and until the relevant invoice shall be paid service, you authorize BFRS to charge you applicable fees at the beginning of every subscription period or at such intervals as applicable to the said service, and you authorize BFRS make such modification to the fee structure as required and also agree to abide by such modified fee structure. 2.4 You agree that the billing credentials provided by you for any purchases from BFRS will be accurate and you in full. The Customer shall not use billing credentials that are not lawfully owned by you. 2.5 The User agrees to pay indemnify CIP against all subscription fees, service fees legal and other fees applicable and expenses incurred or charged by it in relation to User’s use the collection of Services any overdue accounts under this agreement or to re- active any other services which are beyond the scope of the Services and/or Service suspended under this Agreement, and the User shall not (directly or indirectly) circumvent the fee structure. 2.6 The User is solely responsible for payment of all taxes, legal compliances, and statutory registrations and reporting under applicable law. BFRS is in no way responsible for any of the User’s taxes or legal or statutory compliances. 2.7 Unless otherwise specified, all fees shall be exclusive of taxes, and Goods and Service tax and other statutory taxes, as applicable, shall be levied on every purchase/Service. 2.8 The payment process would be considered to be complete only on receipt of full fees and all other charges (as payable) into BFRS’s designated bank account. 2.9 If applicable, BFRS shall raise an invoice for the Services and the freight amount (if payable) twice in a calendar month (preferably in mid of the month and end of the month). The invoice shall be available on the billing / payments section of the User’s dashboard on BFRS platform. 2.10 The User shall be required to clear the invoice within 7 (seven) days from the date of the invoice. Terms of payment for the pre-paid accounts have been specified in Clause 4 of Annexure A. 2.11 If the User fails to pay the full invoice amount in accordance with the time period mentioned above, BFRS will have the right to: (i) retain the amounts received from the end customer of the User through the cash on delivery method (“COD Amount”), and/orclause 4.9

Fees and Payment. 2.1 Subject (a) You must pay Catapult the fees payable in accordance with this agreement within 30 days of your receipt of a valid invoice. (b) If you request additional services or deliverables not covered by this agreement, and not set out in a separate Order, the parties may execute a variation to this agreement or an addendum to the provisions applicable Order relating to the specific services or deliverables to be added. In the absence of this Agreementsuch an addendum, the User Catapult will invoice you for such additional services or deliverables at its then- current rates for such additional services. You must pay BFRS Catapult the fees and other amounts set forth payable in this Agreement, relation to such additional services or as otherwise agreed by the Parties. 2.2 BFRS may add new services for additional fees and charges or may proactively amend fees and charges for existing services, at any time in its sole discretion. Fees stated prior to the services being provided, as amended at BFRS’s sole discretion from time to time, shallapply. 2.3 If you purchase any subscription based paid service, you authorize BFRS to charge you applicable fees at the beginning of every subscription period or at such intervals as applicable to the said service, and you authorize BFRS make such modification to the fee structure as required and also agree to abide by such modified fee structure. 2.4 You agree that the billing credentials provided by you for any purchases from BFRS will be accurate and you shall not use billing credentials that are not lawfully owned by you. 2.5 The User agrees to pay all subscription fees, service fees and other fees applicable to User’s use of Services or any other services which are beyond the scope of the Services and/or this Agreement, and the User shall not (directly or indirectly) circumvent the fee structure. 2.6 The User is solely responsible for payment of all taxes, legal compliances, and statutory registrations and reporting under applicable law. BFRS is in no way responsible for any of the User’s taxes or legal or statutory compliances. 2.7 Unless otherwise specified, all fees shall be exclusive of taxes, and Goods and Service tax and other statutory taxes, as applicable, shall be levied on every purchase/Service. 2.8 The payment process would be considered to be complete only on receipt of full fees and all other charges (as payable) into BFRS’s designated bank account. 2.9 If applicable, BFRS shall raise an invoice for the Services and the freight amount (if payable) twice in a calendar month (preferably in mid of the month and end of the month). The invoice shall be available on the billing / payments section of the User’s dashboard on BFRS platform. 2.10 The User shall be required to clear the invoice within 7 (seven) days from the date of the invoice. Terms of payment for the pre-paid accounts have been specified in Clause 4 of Annexure A. 2.11 If the User fails to pay the full invoice amount deliverables in accordance with the time period mentioned abovepayment terms under the relevant Order in respect of which the services or deliverables are deemed, BFRS will have by Catapult, to be additional. (c) Except as required by law, you must pay to each Catapult Group Company all payments due to it under this agreement without any deduction, encumbrance or set-off and free and clear of, and without deduction for or on account of, any taxes, levies, imports, duties, charges, fees and withholdings of any kind and whether imposed by any governmental or any other authority (Taxes).‌ (d) If any Taxes are required by law to be deducted or withheld from any payments due to a Catapult Group Company under this agreement (including under clause10(c)), you must gross up such payment such that the right to: (i) retain the amounts received from the end customer balance payable to that Catapult Group Company after deduction of the User through applicable Taxes shall be equivalent to the cash original amount due to that Catapult Group Company.‌ (e) You must notify Catapult promptly on delivery method or before signing this agreement of any requirements (“COD Amount”or potential requirements) imposed by law that will or may result in a deduction or withholding of any amounts due to a Catapult Group Company under this agreement (including local withholding Taxes) and must take all actions reasonably required to avoid or mitigate the effect of such requirements (including, taking advantage of any applicable double taxation treaties). Catapult must co-operate any of clauses 5.1, 5.5, 5.6, 12(c), and/or14(b) and 21(b), licenses the Pre-existing IPR of one party to the other. (b) All IPR in the Software are owned by Catapult and its licensors, are protected by intellectual property laws and remain the copyright of their owners. The structure, organization and code of the Software are the valuable trade secrets and confidential information of Catapult and its suppliers. (c) Catapult grants to you a worldwide, royalty-free, non-exclusive license to use the IPR in the Documentation during the Term for the purposes of making use of the Equipment and Software in accordance with this agreement.‌ (d) Any copies of the Local Software that you are permitted to make pursuant to clause 5.1(d) of this agreement must contain the same copyright and other proprietary notices that appear on or in the Local Software. with any reasonable requests from you in relation to taking ‌ advantage of such double taxation treaties.

Fees and Payment. 2.1 Subject to the provisions of this Agreement, the User will pay BFRS the fees and other amounts set forth in this Agreement, or as otherwise agreed by the Parties. 2.2 BFRS may add new services for additional fees and charges or may proactively amend fees and charges for existing services, at any time in its sole discretion. Fees stated prior to the services being provided, as amended at BFRS’s sole discretion from time to time, shallapply. 2.3 If you purchase any subscription based paid service, you authorize BFRS to charge you applicable fees at the beginning of every subscription period or at such intervals as applicable to the said service, and you authorize BFRS make such modification to the fee structure as required and also agree to abide by such modified fee structure. 2.4 You agree that the billing credentials provided by you for any purchases from BFRS will be accurate and you shall not use billing credentials that are not lawfully owned by you. 2.5 The User agrees to pay all subscription fees, service fees and other fees applicable to User’s use of Services or any other services which are beyond the scope of the Services and/or this Agreement, and the User shall not (directly or indirectly) circumvent the fee structure. 2.6 The User is solely responsible for payment of all taxes, legal compliances, and statutory registrations and reporting under applicable law. BFRS is in no way responsible for any of the User’s taxes or legal or statutory compliances. 2.7 Unless otherwise specified, all All fees shall be exclusive of taxes, and Goods and Service tax and other statutory taxes, as applicable, shall be levied on every purchase/Service. 2.8 The payment process would be considered to be complete only on receipt of full fees and all other charges (as payable) into BFRS’s designated bank account. 2.9 If applicable, BFRS shall raise an invoice for the Services and the freight amount (if payable) twice in a calendar month (preferably in mid of the month and end of the month). The invoice shall be available on the billing / payments section of the User’s dashboard on BFRS platform. 2.10 The User shall be required to clear the invoice within 7 (seven) days from of the date of the invoice. Terms of payment for the pre-paid accounts have been specified in Clause 4 of Annexure A.. 2.11 If the User fails to pay the full invoice amount in accordance with the time period mentioned above, BFRS will have the right to: (i) retain the amounts received from the end customer of the User through the cash on delivery method (“COD Amount”), and/or

Fees and Payment. 2.1 Subject (a) Client shall be solely responsible to pay to Vendor the provisions Fees calculated in accordance with any applicable SSA plus agreed Pass-Through Expense, reasonably incurred by Vendor in connection with the MSA prior to and following both the Agreement Effective Date and the Effective Date of this Agreementany Service Attachment. (b) All payments are due in full within 30 days after receipt of applicable invoices ("Due Date"). Any undisputed amount that is due but not received by the Due Date shall accrue interest at the lower of the highest lawful rate or 0.5% per month so long as Vendor has first given Client written notice of the failure to pay by the due date, and Client fails to pay within 10 days thereafter. Failure to fully pay the User will pay BFRS undisputed Fees due within the fees period specified is a material breach of the MSA. In the event of collection enforcement, Client shall be liable for any reasonable costs associated with such collection, including, without limitation, legal costs, attorneys' fees, expert fees, court costs and other amounts set forth in this Agreement, or collection agency fees. (c) Billing for each Service shall commence on the Billing Commencement Date.Except as otherwise agreed by set out in the Parties. 2.2 BFRS may add new services for additional fees applicable SSA, (i) recurring charges will be billed quarterly in advance, and charges or may proactively amend fees and charges for existing (ii) professional services, at any time varying or usage-based charges will be billed monthly in its sole discretionarrears. Fees stated prior to the services being provided, as amended at BFRS’s sole discretion The Client may order additional Services from time to time, shallapplytime and the Vendor agrees that any such additional Service shall be provided subject to the MSA. The Charges for such additional Service shall be set out in an SSA or Professional Services Work Order. Any request for additional Services by the Client shall be subject to acceptance by Vendor. 2.3 (d) Fees are exclusive of any applicable taxes ("Taxes"), meaning and including without limitation, sales, use, value-added or other taxes or levies on transactions made or services provided under the Agreement (but excluding taxes on Vendor's net income). If you purchase applicable, Vendor will invoice any subscription based paid serviceTaxes as a separate line item on each invoice and Client shall pay such amounts. Vendor is required to collect or pay upon the sale, you authorize BFRS to charge you applicable fees at the beginning of every subscription period license, or at such intervals as applicable to the said service, and you authorize BFRS make such modification to the fee structure as required and also agree to abide by such modified fee structure. 2.4 You agree that the billing credentials provided by you for any purchases from BFRS will be accurate and you shall not use billing credentials that are not lawfully owned by you. 2.5 The User agrees to pay all subscription fees, service fees and other fees applicable to User’s use of Services or any other services which are beyond the scope delivery of the Services and/or this Agreementimposed on Vendor. If a certificate of exemption or similar document is required to exempt Client from Taxes, Client shall promptly obtain and the User shall not (directly or indirectly) circumvent the fee structure. 2.6 The User is solely responsible furnish to Vendor written government-issued evidence of such exemption. Unless Client provides Vendor with a valid and applicable exemption certificate, Client will reimburse Vendor for payment of all taxessales, legal compliancesuse, excise, services, consumption and statutory registrations and reporting under applicable law. BFRS is in no way responsible for any of the User’s other taxes or legal or statutory compliances. 2.7 Unless otherwise specifiedduties (excluding value-added taxes and analogous taxes which are addressed below) which are assessed on the purchase, all fees shall be exclusive license and/or supply of taxes, and Goods and Service tax and other statutory taxes, as applicable, shall be levied on every purchase/Service. 2.8 The payment process would be considered to be complete only on receipt of full fees and all other charges (as payable) into BFRS’s designated bank account. 2.9 If applicable, BFRS shall raise an invoice for the Services and the freight amount (if payable) twice in a calendar month (preferably in mid of the month and end of the month). The invoice shall be available on the billing / payments section of the User’s dashboard on BFRS platformfor which Vendor Invoices Client. 2.10 The User shall be required to clear the invoice within 7 (seven) days from the date of the invoice. Terms of payment for the pre-paid accounts have been specified in Clause 4 of Annexure A. 2.11 If the User fails to pay the full invoice amount in accordance with the time period mentioned above, BFRS will have the right to: (i) retain the amounts received from the end customer of the User through the cash on delivery method (“COD Amount”), and/or

Fees and Payment. 2.1 Subject to the provisions of this Agreement, the User will pay BFRS the fees and other amounts set forth in this Agreement, or as otherwise agreed by the Parties. 2.2 BFRS may add new services for additional fees and charges or may proactively amend fees and charges for existing services, at any time in its sole discretion. Fees stated prior to the services being provided, as amended at BFRS’s sole discretion from time to time, shallapplyshall apply. 2.3 If you purchase any subscription based paid service, you authorize BFRS to charge you applicable fees at the beginning of every subscription period or at such intervals as applicable to the said service, and you authorize BFRS make such modification to the fee structure as required and also agree to abide by such modified fee structure. 2.4 You agree that the billing credentials provided by you for any purchases from BFRS will be accurate and you shall not use billing credentials that are not lawfully owned by you. 2.5 The User agrees to pay all subscription fees, service fees and other fees applicable to User’s use of Services or any other services which are beyond the scope of the Services and/or this Agreement, and the User shall not (directly or indirectly) circumvent the fee structure. 2.6 The User is solely responsible for payment of all taxes, legal compliances, and statutory registrations and reporting under applicable law. BFRS is in no way responsible for any of the User’s taxes or legal or statutory compliances. 2.7 Unless otherwise specified, all fees shall be exclusive of taxes, and Goods and Service tax and other statutory taxes, as applicable, shall be levied on every purchase/Service. 2.8 The payment process would be considered to be complete only on receipt of full fees and all other charges (as payable) into BFRS’s designated bank account. 2.9 If applicable, BFRS shall raise an invoice for the Services and the freight amount (if payable) twice in a calendar month (preferably in mid of the month and end of the month). The invoice shall be available on the billing / payments section of the User’s dashboard on BFRS platform. 2.10 The User shall be required to clear the invoice within 7 (seven) days from the date of the invoice. Terms of payment for the pre-paid accounts have been specified in Clause 4 of Annexure A. 2.11 If the User fails to pay the full invoice amount in accordance with the time period mentioned above, BFRS will have the right to: (i) retain the amounts received from the end customer of the User through the cash on delivery method (“COD Amount”), and/or

Fees and Payment. 2.1 Subject to the provisions of this Agreement, the User will pay BFRS the fees and other amounts set forth in this Agreement, or as otherwise agreed by the Parties. 2.2 BFRS may add new services for additional fees and charges or may proactively amend fees and charges for existing services, at any time in its sole discretion. Fees Xxxx stated prior to the services being provided, as amended at BFRS’s sole discretion from time to time, shallapplyshall apply. 2.3 If you purchase any subscription based paid service, you authorize BFRS to charge you applicable fees at the beginning of every subscription period or at such intervals as applicable to the said service, and you authorize BFRS make such modification to the fee structure as required and also agree to abide by such modified fee structure. 2.4 You agree that the billing credentials provided by you for any purchases from BFRS will be accurate and you shall not use billing credentials that are not lawfully owned by you. 2.5 The User agrees to pay all subscription fees, service fees and other fees applicable to User’s use of Services or any other services which are beyond the scope of the Services and/or this Agreement, and the User shall not (directly or indirectly) circumvent the fee structure. 2.6 The User is solely responsible for payment of all taxes, legal compliances, and statutory registrations and reporting under applicable law. BFRS is in no way responsible for any of the User’s taxes or legal or statutory compliances. 2.7 Unless otherwise specified, all fees shall be exclusive of taxes, and Goods and Service tax and other statutory taxes, as applicable, shall be levied on every purchase/Service. 2.8 The payment process would be considered to be complete only on receipt of full fees and all other charges (as payable) into BFRS’s designated bank account. 2.9 If applicable, BFRS shall raise an invoice for the Services and the freight amount (if payable) twice in a calendar month (preferably in mid of the month and end of the month). The invoice shall be available on the billing / payments section of the User’s dashboard on BFRS platform. 2.10 The User shall be required to clear the invoice within 7 (seven) days from the date of the invoice. Terms of payment for the pre-paid accounts have been specified in Clause 4 of Annexure A. 2.11 If the User fails to pay the full invoice amount in accordance with the time period mentioned above, BFRS will have the right to: (i) retain the amounts received from the end customer of the User through the cash on delivery method (“COD Amount”), and/orof

Fees and Payment. 2.1 Subject You shall pay in advance all fees for users to access and use the Service. Fees are described in the applicable Service listing on the Salesforce AppExchange. Bracket Labs will invoice You annually, and You will not be given access to the provisions Service until You have paid the applicable fees. The first annual fee shall start to accrue the earlier of this Agreement(i) the day you first access the Service, or (ii) the User will pay BFRS the fees and other amounts date set forth in this Agreement, or as otherwise agreed by the Parties. 2.2 BFRS on an Order Form. Payment obligations are non-cancelable and all fees paid are non-refundable. You may add new services for purchase additional fees and charges or may proactively amend fees and charges for existing services, user licenses at any time in its sole discretionon a pro-rata basis so that all licenses will have the same expiration date. Fees stated prior for the Service are based on subscriptions purchased during a Subscription Term and not actual usage. The number of subscriptions purchased cannot be decreased during a Subscription Term. All amounts are quoted in and must be paid in US dollars. The fees do not include any taxes, levies or duties or similar government assessments of any kind, which may be imposed by any governmental entity on the transactions contemplated by this Agreement (collectively “Taxes”) and You shall be solely responsible for all such Taxes other than taxes based solely on Bracket Labs’ income. If Bracket Labs has the legal obligation to pay or collect Taxes for which You are responsible under this section, Bracket Labs will invoice You and You will pay that amount unless You provide Bracket Labs with a valid tax exemption certificate authorized by the services being providedappropriate taxing authority. In addition to any other rights granted to Bracket Labs herein, as amended at BFRS’s sole discretion from time Bracket Labs reserves the right to time, shallapply. 2.3 If suspend your access to and use of the Service if you purchase fail to pay any subscription based paid service, you authorize BFRS to charge you applicable fees at the beginning of every subscription period amount owed on or at such intervals as applicable to the said service, and you authorize BFRS make such modification to the fee structure as required and also agree to abide by such modified fee structure. 2.4 before its due date. You agree that the billing credentials provided by you for any Your purchases from BFRS will be accurate and you shall not use billing credentials that are not lawfully owned by you. 2.5 The User agrees to pay all subscription fees, service fees and other fees applicable to User’s use of Services or any other services which are beyond the scope of the Services and/or this Agreement, and the User shall not (directly or indirectly) circumvent the fee structure. 2.6 The User is solely responsible for payment of all taxes, legal compliances, and statutory registrations and reporting under applicable law. BFRS is in no way responsible for any of the User’s taxes or legal or statutory compliances. 2.7 Unless otherwise specified, all fees shall be exclusive of taxes, and Goods and Service tax and other statutory taxes, as applicable, shall be levied on every purchase/Service. 2.8 The payment process would be considered to be complete only on receipt of full fees and all other charges (as payable) into BFRS’s designated bank account. 2.9 If applicable, BFRS shall raise an invoice for the Services and the freight amount (if payable) twice in a calendar month (preferably in mid of the month and end of the month). The invoice shall be available contingent on the billing / payments section delivery of the User’s dashboard any future functionality or features, or dependent on BFRS platformany oral or written public comments made by Bracket Labs regarding future functionality or features. 2.10 The User shall be required to clear the invoice within 7 (seven) days from the date of the invoice. Terms of payment for the pre-paid accounts have been specified in Clause 4 of Annexure A. 2.11 If the User fails to pay the full invoice amount in accordance with the time period mentioned above, BFRS will have the right to: (i) retain the amounts received from the end customer of the User through the cash on delivery method (“COD Amount”), and/or

Fees and Payment. 2.1 Subject 6.1) In consideration for the access to and use of the provisions of this AgreementSERVICE, the User will LICENSEE shall pay BFRS to BUSINESS SYNERGY* fees monthly calculated per USER, and based on the fees and other amounts set forth in this Agreement, maximum number of licensed USERS whether or as otherwise agreed by not they accessed or used the PartiesSERVICE during that month. 2.2 BFRS may add new services for additional fees and charges or may proactively amend fees and charges for existing services6.2) BUSINESS SYNERGY* shall charge the LICENSEE in accordance with BUSINESS SYNERGY* standard consulting rates, at any time in its sole discretion. Fees stated prior to the services being provided, as amended at BFRS’s sole discretion from time to time, shallapplyfor any consulting work that may be commissioned by the LICENSEE. 2.3 If you purchase 6.3) All fees and charges are payable by the LICENSEE without deduction or set off of any subscription based nature, free of exchange, bank costs and other charges. 6.4) BUSINESS SYNERGY* shall be entitled to increase all rates, fees and charges annually by a maximum of 10% (ten percent). 6.5) Unless otherwise clearly stipulated, all fees and charges payable under this AGREEMENT are exclusive of VAT and any other statutory levies, taxes and imposts (collectively referred to as "taxes"), and such taxes shall be paid serviceby the LICENSEE. 6.6) BUSINESS SYNERGY* shall be entitled to e-mail the LICENSEE, you authorize BFRS to charge you applicable fees at the beginning e-mail address provided hereto, an electronic invoice setting out - 6.6.1) the amount due by the LICENSEE to BUSINESS SYNERGY*; 6.6.2) VAT on all amounts due by the LICENSEE to BUSINESS SYNERGY*; and 6.6.3) the net amount due and payable by the LICENSEE to BUSINESS SYNERGY* in respect of every subscription period or at each such intervals as applicable to the said service, and you authorize BFRS make such modification to the fee structure as required and also agree to abide by such modified fee structureinvoice. 2.4 You agree 6.7) The LICENSEE shall pay the full amount set out in each invoice furnished by BUSINESS SYNERGY* to it within 7 (SEVEN) DAYS of receipt of such invoice by electronic funds transfer into such bank account as may be nominated by BUSINESS SYNERGY* in writing from time to time. 6.8) The LICENSEE shall not under any circumstances be entitled to withhold payment of any amount due under this AGREEMENT. 6.9) In the event that the billing credentials provided by you for LICENSEE fails to make due and timeous payment of any purchases from BFRS will amount owing to BUSINESS SYNERGY* under this AGREEMENT- 6.9.1) BUSINESS SYNERGY* shall be accurate entitled to suspend the use of the SERVICE and/or the supply of all maintenance and you shall not use billing credentials that are not lawfully owned by you. 2.5 The User agrees to pay all subscription support services, until such time as the LICENSEE has paid such fees, service fees and other fees applicable including any interest which may have accrued thereon; 6.9.2) BUSINESS SYNERGY* shall have no obligation to User’s use of Services or any other services which are beyond the scope of the Services and/or this Agreement, and the User shall not (directly or indirectly) circumvent the fee structure. 2.6 The User is solely responsible for payment of all taxes, legal compliances, and statutory registrations and reporting under applicable law. BFRS is in no way responsible for preserve any of the User’s taxes or legal or statutory compliancesLICENSEE‘s data that may have been captured by using the SERVICE; and 6.9.3) such amount shall bear interest at 2% (TWO) PERCENT per month from the due date; and 6.9.4) such amount shall bear various administrative fees until payment thereof has been received by BUSINESS SYNERGY* in full. 2.7 Unless otherwise specified6.10) Should any dispute arise out of the provisions of this clause and failing agreement between the parties, all fees a certificate under the hand of BUSINESS SYNERGY* auditor shall be exclusive of taxes, final and Goods and Service tax and other statutory taxes, as applicable, shall be levied on every purchase/Service. 2.8 The payment process would be considered to be complete only on receipt of full fees and all other charges (as payable) into BFRS’s designated bank account. 2.9 If applicable, BFRS shall raise an invoice for the Services and the freight amount (if payable) twice in a calendar month (preferably in mid of the month and end of the month). The invoice shall be available binding on the billing / payments section of the User’s dashboard on BFRS platformparties. 2.10 The User shall be required to clear the invoice within 7 (seven) days from the date of the invoice. Terms of payment for the pre-paid accounts have been specified in Clause 4 of Annexure A. 2.11 If the User fails to pay the full invoice amount in accordance with the time period mentioned above, BFRS will have the right to: (i) retain the amounts received from the end customer of the User through the cash on delivery method (“COD Amount”), and/or

Fees and Payment. 2.1 Subject to the provisions of this Agreement, the User will pay BFRS QIPL the fees and other amounts set forth in this Agreement, or as otherwise agreed by the Parties. 2.2 BFRS QIPL may add new services for additional fees and charges or may proactively amend fees and charges for existing services, at any time in its sole discretion. Fees Xxxx stated prior to the services being provided, as amended at BFRSQIPL’s sole discretion from time to time, shallapplyshall apply. 2.3 If you purchase any subscription based paid service, you authorize BFRS QIPL to charge you applicable fees at the beginning of every subscription period or at such intervals as applicable to the said service, and you authorize BFRS QIPL make such modification to the fee structure as required and also agree to abide by such modified fee structure. 2.4 You agree that the billing credentials provided by you for any purchases from BFRS QIPL will be accurate and you shall not use billing credentials that are not lawfully owned by you. 2.5 The User agrees to pay all subscription fees, service fees and other fees applicable to User’s use of Services or any other services which are beyond the scope of the Services and/or this Agreement, and the User shall not (directly or indirectly) circumvent the fee structure. 2.6 The User is solely responsible for payment of all taxes, legal compliances, and statutory registrations and reporting under applicable law. BFRS QIPL is in no way responsible for any of the User’s taxes or legal or statutory compliances. 2.7 Unless otherwise specified, all fees shall be exclusive of taxes, and Goods and Service tax and other statutory taxes, as applicable, shall be levied on every purchase/Service. 2.8 The payment process would be considered to be complete only on receipt of full fees and all other charges (as payable) into BFRSQIPL’s designated bank account. 2.9 If applicable, BFRS QIPL shall raise an invoice for the Services and the freight amount (if payable) twice in a calendar month (preferably in mid of the month and end of the month). The invoice shall be available on the billing / payments section of the User’s dashboard on BFRS QIPL platform. 2.10 The User shall be required to clear the invoice within 7 (seven) days from the date of the invoice. Terms of payment for the pre-paid accounts have been specified in Clause 4 of Annexure A. 2.11 If the User fails to pay the full invoice amount in accordance with the time period mentioned above, BFRS will have the right to: (i) retain the amounts received from the end customer of the User through the cash on delivery method (“COD Amount”), and/orof

Fees and Payment. 2.1 Subject to the provisions of this Agreement, the User will 4.1 Customer shall pay BFRS the fees and other amounts charges set forth in this Agreementthe applicable Sales Order Form, which shall include the costs of third party services or as otherwise agreed by products, including increases thereto (collectively, the Parties. 2.2 BFRS may add new services for additional fees and charges or may proactively amend fees and charges for existing services, at any time in its sole discretion"Fees"). Fees stated prior to the services being providedshall be invoiced together with any applicable sales, as amended at BFRS’s sole discretion from time to time, shallapply. 2.3 If you purchase any subscription based paid service, you authorize BFRS to charge you applicable fees use or either taxes at the beginning of every subscription period each month during which the Services are to be provided or at the end of the month if the Services are usage based. If a Sales Order Form indicates a minimum usage amount, such minimum usage fees shall be billed at the beginning of each month during the Term of the applicable Sales Order Form. Fees and all applicable taxes shall be paid to Internap at its address first above written or at such intervals other place as applicable to the said service, and you authorize BFRS make such modification to the fee structure as required and also agree to abide by such modified fee structure. 2.4 You agree that the billing credentials provided by you for any purchases from BFRS will be accurate and you shall not use billing credentials that Internap may designate in writing. Payments are not lawfully owned by you. 2.5 The User agrees to pay all subscription fees, service fees and other fees applicable to User’s use of Services or any other services which are beyond the scope of the Services and/or this Agreement, and the User shall not due net thirty (directly or indirectly) circumvent the fee structure. 2.6 The User is solely responsible for payment of all taxes, legal compliances, and statutory registrations and reporting under applicable law. BFRS is in no way responsible for any of the User’s taxes or legal or statutory compliances. 2.7 Unless otherwise specified, all fees shall be exclusive of taxes, and Goods and Service tax and other statutory taxes, as applicable, shall be levied on every purchase/Service. 2.8 The payment process would be considered to be complete only on receipt of full fees and all other charges (as payable) into BFRS’s designated bank account. 2.9 If applicable, BFRS shall raise an invoice for the Services and the freight amount (if payable) twice in a calendar month (preferably in mid of the month and end of the month). The invoice shall be available on the billing / payments section of the User’s dashboard on BFRS platform. 2.10 The User shall be required to clear the invoice within 7 (seven30) days from the date of Internap's in voice and are subject to late charges thereafter, calculated at the issuer of 1.5% interest per month of the maximum rate permitted by law. Internap may suspend performance at provision of the Services, terminate this Agreement or suspend payment of credits due customer under the applicable SLA for late or nonpayment of Fees and customer shall be liable for any attorneys or allocation agency fees incurred by Internap in connection therewith. If Customer is delinquent in its <PAGE> payments, Internap may, upon written notice to Customer, modify the payment terms to require full payment before the further provision of any Services or require other assurances to secure Customer's payment obligations hereunder. Customer shall furnish financial information to Internap as Internap may, from time to time, reasonably request. Such information shall be deemed Confidential Information as defined herein. Any Services upgrades requested by Customer may result in additional fees or other charges. Except as otherwise stated in a particular Sales Order Form for the Services performed thereunder, Internap reserves the right to change the Services it offers to its customers generally and the related rates at any time. 4.2 Customer is responsible for any taxes, duties, fees or surcharges that are imposed or authorized by regulatory and governmental entitles, including but not limited to sales, use, gross receipts taxes, surcharges, franchise fees, occupational, excise, universal service (state and federal) taxes and surcharges and shall pay to Internap or reimburse Internap for amounts paid by Internap relating to Services provided to Customer. 4.3 Billing for Internap or Internap provided third party connectivity services, including all associated fees and charges, commences upon the earlier of (a) delivery of the local loop/Telco connection; or (b) availability of the port circuit at the Internap or connectivity partner service point for Customer Provided Access orders, Billing for Internap colocation or Internap provided partner services including all associated fees and charges commences upon the delivery of the specified products and services. 4.4 Billing shall be provided to Customer through online access to Internap's secure website. If Customer requests that Internap send a print copy of an invoice. Terms , Customer shall be responsible for payment of an additional fees for such documentation. 4.5 If Customer's Service is disconnected due to nonpayment or late payment by Customer, Customer shall be responsible for all costs incurred by Internap resulting from such disconnection in addition to payment for any free months of Services received by Customer. Additionally, if Customer requests the pre-paid accounts have been specified in Clause 4 of Annexure A. 2.11 If the User fails to pay the full invoice amount in accordance with the time period mentioned above, BFRS will have the right to: (i) retain the amounts received from the end customer restoration of the User through the cash on delivery method (“COD Amount”)Services, and/orCustomer shall be responsible for an additional fee for such restoration. 5.

Fees and Payment. 2.1 Subject to the provisions of this Agreement, the User will 4.1 Customer shall pay BFRS the Sprinklr all fees and other amounts set forth in this Agreementeach applicable Order Form and/or SOW (collectively, “Fees”) within thirty (30) days of the invoice date, unless stated otherwise in an applicable Order Form and/or SOW. Customer may withhold payment of any Fees that are the subject of a good faith dispute of which Customer has provided Sprinklr written notice within five (5) business days of invoice receipt (“Disputed Fees”); provided that all Fees which 4.2 All Fees set forth in an Order Form are payable in advance and are non-cancelable, non-refundable and are based on the Sprinklr Services purchased and not based on usage, unless stated otherwise in an applicable Order Form and/or SOW. Customer shall reimburse Sprinklr for all reasonable out-of-pocket expenses incurred in performing the Sprinklr Services as described in the applicable Order Form and/or SOW upon the submission to Customer of applicable receipts or other documentation. 4.3 Sprinklr reserves the right to charge Customer interest at the rate of the lesser of 1.5% per month, or as otherwise agreed the maximum rate permitted by law on any Fees not received by Sprinklr within fifteen (15) days of the Partiespayment due date. Additionally, in the event any Fees or expenses are more than thirty (30) days overdue, Sprinklr may (i) suspend its performance of the Sprinklr Services, and (ii) require full payment before Sprinklr resumes performance. 2.2 BFRS may add new services for additional fees 4.4 All Fees exclude taxes and charges or may proactively amend fees and charges for existing services, at any time in its sole discretion. Fees stated prior to the services being provided, as amended at BFRS’s sole discretion from time to time, shallapply. 2.3 If you purchase any subscription based paid service, you authorize BFRS to charge you applicable fees at the beginning of every subscription period or at such intervals as applicable to the said service, and you authorize BFRS make such modification to the fee structure as required and also agree to abide by such modified fee structure. 2.4 You agree that the billing credentials provided by you for any purchases from BFRS will be accurate and you shall not use billing credentials that are not lawfully owned by you. 2.5 The User Customer agrees to pay all subscription feesany applicable taxes charged arising from this Agreement in a timely manner, service fees other than those based on Sprinklr’s income. If Customer is tax-exempt, Customer shall provide Sprinklr with its tax-exemption number and other fees applicable to User’s use of Services or any other services which are beyond certificate within five (5) business days after the scope of the Services and/or this Agreement, and the User Effective Date. Customer shall not (directly or indirectly) circumvent the fee structure. 2.6 The User is solely responsible for payment of all taxes, legal compliances, and statutory registrations and reporting under applicable law. BFRS is in no way be responsible for any liability or expense incurred by Sprinklr as a result of the UserCustomer’s failure or delay in paying taxes due or legal or statutory compliances. 2.7 Unless otherwise specified, all fees shall be exclusive of taxes, and Goods and Service if Customer’s claimed tax and other statutory taxes, as applicable, shall be levied on every purchase/Service. 2.8 The payment process would be considered to be complete only on receipt of full fees and all other charges (as payable) into BFRS’s designated bank account. 2.9 exemption is rejected. If applicable, BFRS shall raise an invoice for the Services and the freight amount (if payable) twice in a calendar month (preferably in mid of the month and end of the month). The invoice shall be available on the billing / payments section of the User’s dashboard on BFRS platform. 2.10 The User shall be Customer is legally required to clear withhold tax from its payment of Fees to Sprinklr, Customer agrees to gross up all Fees that are subject to such withholding tax, such that the invoice within 7 (seven) days from the date of the invoice. Terms of net payment for the pre-paid accounts have been specified in Clause 4 of Annexure A. 2.11 If the User fails to pay received by Sprinklr is the full invoice originally stated amount in accordance with the time period mentioned above, BFRS will have the right to: (i) retain the amounts received from the end customer of the User through the cash on delivery method (“COD Amount”), and/orsuch Fees.

Fees and Payment. 2.1 Subject 4.1 The fees payable by us to you for the provisions provision of this the Services, and the terms of payment, are set out in the Agreement, these Terms and Conditions and the User Special Conditions. In addition to your fees, we will reimburse to you any properly incurred expenses which are set out in the Agreement. 4.2 We will pay BFRS the fees and other amounts expenses against your invoice, which must be raised at the intervals set forth out in this the Agreement, provided that the Services to which they relate have been properly performed and approved by us (acting reasonably). All invoices must include details of any expenses being claimed for the period of the invoice, accompanied by receipts or as otherwise agreed by the Parties. 2.2 BFRS may add new services for additional fees and charges or may proactively amend fees and charges for existing services, at any time in its sole discretion. Fees stated prior to the services being provided, as amended at BFRS’s sole discretion from time to time, shallapply. 2.3 If you purchase any subscription based paid service, you authorize BFRS to charge you applicable fees at the beginning of every subscription period or at such intervals as applicable to the said serviceother documentary evidence, and you authorize BFRS make such modification to must include timesheets detailing the fee structure as required and also agree to abide time spent by such modified fee structure. 2.4 You agree that your Personnel in the billing credentials provided by you for any purchases from BFRS will be accurate and you shall not use billing credentials that are not lawfully owned by you. 2.5 The User agrees to pay all subscription fees, service fees and other fees applicable to User’s use of Services or any other services which are beyond the scope provision of the Services for that invoice period. Timesheets and expense claim forms shall be in such format as we specify. Invoices must be submitted by such means as we may specify. All invoices submitted must display the number of the Purchase Order to which they relate. 4.3 You must submit originals of any receipts and supporting documents (as specified in the Agreement) and hard copies of any time sheets and/or expense claim forms to us at the time of submission of your invoice. Timescales noted on timesheets should be in days. If supporting documents are in any language other than English we may require you to provide a certified English translation at your own cost. 4.4 We shall only accept and pay invoices submitted in accordance with requirements of this AgreementAgreement and which have been submitted within one month of the performance of the Services to which they relate. If accepted, and the User shall not (directly or indirectly) circumvent the fee structure. 2.6 The User is solely responsible for payment of all taxes, legal compliances, and statutory registrations and reporting under applicable law. BFRS is in no way responsible for any of the User’s taxes or legal or statutory compliances. 2.7 Unless unless otherwise specified, all fees invoices shall be exclusive of taxes, and Goods and Service tax and other statutory taxes, as applicable, shall be levied on every purchase/Service. 2.8 The payment process would be considered to be complete only on receipt of full fees and all other charges paid within thirty (as payable) into BFRS’s designated bank account. 2.9 If applicable, BFRS shall raise an invoice for the Services and the freight amount (if payable) twice in a calendar month (preferably in mid of the month and end of the month). The invoice shall be available on the billing / payments section of the User’s dashboard on BFRS platform. 2.10 The User shall be required to clear the invoice within 7 (seven30) days from the date of the invoice. Terms of payment for the pre-paid accounts have been specified in Clause 4 of Annexure A. 2.11 If the User fails to pay the full invoice amount acceptance in accordance with the requirements of this Agreement. 4.5 Invoices shall be submitted and paid in the currency specified in the Special Conditions. 4.6 We may without limiting our other rights and remedies deduct from the fees (and any other sums) due to you any liability you may have to us at any time period mentioned above(whether present or future, BFRS will have liquidated or unliquidated). If the liability to be set off is expressed in a currency other than that in which invoices are submitted, we may convert it at a market rate of exchange for the purpose of set-off. 4.7 We reserve the right to: (i) retain to withhold tax at the amounts received appropriate rate from the end customer Supplier where obligated to do so by the laws of any country in which the User through the cash on delivery method (“COD Amount”), and/orServices are delivered.

Fees and Payment. 2.1 4.1 The Subscription Fees and other fees for Services shall be invoiced to and paid by the Customer in advance of the period to which they relate or otherwise at the discretion of CIPHR or, if applicable, in accordance with any payment profile set out in any Order Form. In the event of any termination of this Agreement during any Renewal Period or Minimum Term If applicable, the whole of the Subscription Fees and other fees for Services (together with VAT thereon) payable with respect to such Renewal Period or applicable Minimum Term shall become immediately due and payable. Invoices and payments shall be in Pounds Sterling (£) unless otherwise agreed. Except for any payment due and payable as set out in any Order Form, all payments shall be made by the Customer within fourteen (14) days of the date of the appropriate tax invoice issued by CIPHR 4.2 Unless otherwise agreed in any Order Form, fees for all other Services shall be charged on a time and materials basis. Any estimated fee is based on the number of days estimated by CIPHR as being required for the provision of the relevant agreed Services. Subject to clause 4.7, CIPHR shall be entitled to charge the provisions Customer for any additional days required in order to complete the provision of this Agreementagreed Services. CIPHR shall also be entitled to charge for additional days attributable to any changes agreed by the parties to Services to be delivered under these terms or any breach of these terms by the Customer 4.3 Unless otherwise agreed in any Order Form, the User will pay BFRS Customer shall reimburse CIPHR for any reasonable expenses necessarily incurred by CIPHR in connection with the fees provision of the Services 4.4 The Subscription Fees and other amounts fees for Services are exclusive of Value Added Tax or other Government imposed excises or taxes (if any) which shall be paid by the Customer at the rate and in the manner for the time being prescribed by law. All sums payable to CIPHR under this Agreement shall be paid free and clear of all deductions or withholdings unless the deduction or withholding is required by law. If any deduction or withholding is required by law to be made from any such sum the Customer shall pay such additional amount as shall be required to ensure that the net amount received by CIPHR will equal the full amount which would have been received by it had no such deduction or withholding been made 4.5 In accordance with the Late Payments Of Commercial Debts (Interest) Act 1998, if any sum payable under these terms is not paid within 30 days after the due date then (without prejudice to CIPHR’s other rights and remedies) CIPHR reserves the right to charge interest on such sum on a day to day basis (as well after as before any judgment) from the date or last date for payment thereof to the date of actual payment (both dates inclusive) at the statutory interest rate set forth by the Secretary of State from time to time pursuant to section 6 of the said Act which shall include the base rate of the Bank of England (or such London Clearing Bank as CIPHR may nominate) from time to time in this Agreement, force compounded quarterly. Such interest shall be paid on demand by CIPHR. To be excluded from the late payment charge a bona fide disputed invoice amount shall be notified in writing to CIPHR within fourteen days of receipt of the relevant invoice 4.6 Except where defined in Service Levels or as where otherwise agreed by the Parties.parties in writing, the Services shall be provided during Working Hours. Where the Services are provided outside these times at the written request of the Customer, CIPHR may increase its then current per hour and per day rates by 100% or by 150% respectively in the case of Services provided on a Sunday or United Kingdom statutory holiday 2.2 BFRS may add new services 4.7 As soon as practicable upon becoming aware that the number of days estimated for additional fees the provision of any agreed Services will need to be exceeded to enable the relevant Service to be completed or delivered CIPHR shall notify the Customer of the fact and charges or may proactively amend fees the reasons therefor and charges for existing services, at any time in its sole discretion. Fees stated prior provide to the services Customer CIPHR’s reasonable estimate of the additional days required to complete the provision of the relevant Service. CIPHR shall not be entitled to invoice the Customer for any days in excess of those estimated with respect to any Service without the consent of the Customer provided that the Customer acknowledges and accepts that the withholding of any such consent by it may result in the relevant Service not being providedcompleted or delivered 4.8 Once a date for the delivery of Services has been agreed by the Customer and CIPHR then any cancellation by the Customer or CIPHR shall be in accordance with CIPHR’s cancellation policy as specified in xxxxx://xxx.xxxxx.xxx/portal/portal-page/cancellation-policy-v29-20190102/ CIPHR reserves the right to cancel or postpone any Services in the event of circumstances beyond its control, as amended at BFRS’s sole discretion from time in which case its liability will be limited to time, shallapply.refunding any fees paid in respect of the delivery of those Services on that date if a rescheduled date cannot be agreed 2.3 If you purchase 4.9 The Customer acknowledges and agrees that if any subscription based invoice (not subject to a bona fide dispute) is not paid service, you authorize BFRS on the due payment date then CIPHR shall be under no obligation to charge you applicable fees at continue to provide the beginning of every subscription period SaaS Services or at such intervals as applicable other Services to the said service, Customer and you authorize BFRS make delivery of such modification services may be suspended (without prejudice to CIPHR’s rights under clause 11) unless and until the fee structure as required and also agree to abide by such modified fee structure. 2.4 You agree that the billing credentials provided by you for any purchases from BFRS will relevant invoice shall be accurate and you paid in full. The Customer shall not use billing credentials that are not lawfully owned by you. 2.5 The User agrees to pay indemnify CIPHR against all subscription fees, service fees legal and other fees applicable and expenses incurred or charged by it in relation to User’s use the collection of Services any overdue accounts under this Agreement or to re-activate any other services which are beyond the scope of the Services and/or Service suspended under this Agreement, and the User shall not (directly or indirectly) circumvent the fee structure. 2.6 The User is solely responsible for payment of all taxes, legal compliances, and statutory registrations and reporting under applicable law. BFRS is in no way responsible for any of the User’s taxes or legal or statutory compliances. 2.7 Unless otherwise specified, all fees shall be exclusive of taxes, and Goods and Service tax and other statutory taxes, as applicable, shall be levied on every purchase/Service. 2.8 The payment process would be considered to be complete only on receipt of full fees and all other charges (as payable) into BFRS’s designated bank account. 2.9 If applicable, BFRS shall raise an invoice for the Services and the freight amount (if payable) twice in a calendar month (preferably in mid of the month and end of the month). The invoice shall be available on the billing / payments section of the User’s dashboard on BFRS platform. 2.10 The User shall be required to clear the invoice within 7 (seven) days from the date of the invoice. Terms of payment for the pre-paid accounts have been specified in Clause 4 of Annexure A. 2.11 If the User fails to pay the full invoice amount in accordance with the time period mentioned above, BFRS will have the right to: (i) retain the amounts received from the end customer of the User through the cash on delivery method (“COD Amount”), and/orclause 4.9

Fees and Payment. 2.1 Subject 5.1 Fees and tariff of fares are subject to change depending on the USER's location during use and in cases where there is an excessive demand for Vehicles by USERS; the fee determined in this way is presented to the provisions USER's information in the mobile application before the vehicle starts to be used. The charging process starts when the USER reads the barcode (QR code) on the mobile application to the system and continues until the trip is completed and the photo upload to the mobile application is made. In cases where the USER ends his journey without uploading the photo, the usage fee will continue to be charged. 5.2 The USER can use the Vehicle for a fee per ride or within the prices explained in the mobile application. In all cases, fees and other charges may be collected by BİNBİN and be subject to applicable taxes and other local charges. BİNBİN collects the fees from the USER (with credit card, prepaid card or any other accepted payment method) as defined in this Agreement. The USER is responsible for the rides and reservations, damages, the cost of repairs, operational expenses and penal clauses entitled "Penalties" regulated in Article 20 of this Agreement, . Penalty fees can be collected directly by BİNBİN without prior notification if BİNBİN detects a violation related to any payment method it has been added to the User will pay BFRS the fees and other amounts set forth in this Agreement, or as otherwise agreed by the Partiesmobile application. 2.2 BFRS 5.3 At its sole discretion, promotional codes (“Promotional Codes/Gift Drives”) may add new services be created, which may replace discounts, other services-related features or privileges, and which are subject to additional provisions to be determined by BİNBİN individually for additional fees each of them. Promotional Codes are one-time offers and charges or can only be used through the Mobile App. Promotional Codes; (i) must be used in accordance with all legislation for the intended purposes, (ii) may proactively amend fees and charges for existing servicesnot be copied, sold, transferred, made available to the public in any way, unless expressly stated by BİNBİN, (iii) invalidated by BİNBİN at any time without any liability of BİNBİN. (iv) can be used in its sole discretionaccordance with the specific terms and conditions set forth by BİNBİN for each Promotional Code, (v) cannot be used as cash, (vi) may expire before your use, (vii) cannot be converted into cash. Fees stated prior BİNBİN reserves the right to update or cancel the Promotional Codes. Promotional Codes are limited to one USER and one Account only and cannot be combined with other offers. 5.4 The maximum rental period for a trip is 24 hours. The USER accepts, declares and undertakes that s/he will lock the Vehicle through the mobile application within the 24-hour rental process and end his/her journey by taking a photo of the Vehicle and uploading it to the services being provided, as amended at BFRS’s sole discretion from time to time, shallapply. 2.3 If you purchase any subscription based paid service, you authorize BFRS to charge you applicable fees at system. The USER may lease the beginning of every subscription period or at such intervals as applicable to the said service, and you authorize BFRS make such modification to the fee structure as required and also agree to abide by such modified fee structure. 2.4 You agree that the billing credentials provided by you for any purchases from BFRS will be accurate and you shall not use billing credentials that are not lawfully owned by you. 2.5 Vehicle again later. The User agrees to pay all subscription fees, service fees and other fees applicable to User’s use of Services or any other services which are beyond the scope of the Services and/or this Agreement, and the User shall not (directly or indirectly) circumvent the fee structure. 2.6 The User USER is solely responsible for being aware of time-related delays that may occur during the Vehicle’s locking process. The accumulated rental fees will be charged by BİNBİN to the USER when the vehicle is returned. Vehicles that are not returned within 48 hours (locked and completed driving) will be considered lost or stolen and the USER will be charged 12.500 Turkish Lira and the situation will be reported to the relevant authorities. BİNBİN may also charge 500 TL as a service fee for leases that exceed 24 hours and are not classified as stolen or lost. 5.5 The USER who has signed up to use the Services must provide a valid credit card or prepaid card information or other payment instrument approved by BİNBİN (the “Payment Instrument”) with the expiration date. The User accepts, declares and undertakes that any credit card, debit card or prepaid card that s/he informs BİNBİN about will be used by BinBin and/or an electronic money payment institution/bank with which BİNBİN is contracted, limited only for collection purposes. The USER authorizes BİNBİN to collect all fees created by him/her from the Payment Agent. All fees and penalties may be collected by BİNBİN. Fees and expenses are subject to applicable taxes and other payment obligations. If payment cannot be made from credit cards or prepayments from cards due to any problems or bakiye yetersizliği (insufficient balance), payment will be requested from the USER by uploading to the card or by introducing another card with a limit into the system. BİNBİN reserves the right to take legal actions if the USER refuses to pay. 5.6 If the USER does not fulfill his/her debts arising from this Agreement on time or payment is not received from the Payment Instruments that s/he has notified, a 5% interest for late payment is applied for each month that is delayed. 5.7 If the USER objects to a fee charged by the Payment Instrument, s/he must notify BİNBİN in writing within 10 days prior to the end of that month and provide BİNBİN with all taxesrelevant information, legal compliances, and statutory registrations and reporting under applicable law. BFRS is in no way responsible for any such as the date of the User’s taxes or legal or statutory compliances. 2.7 Unless otherwise specified, all fees shall be exclusive of taxes, and Goods and Service tax and other statutory taxes, as applicable, shall be levied on every purchase/Service. 2.8 The payment process would be considered to be complete only on receipt of full fees and all other charges (as payable) into BFRS’s designated bank account. 2.9 If applicable, BFRS shall raise an invoice for the Services ride and the freight amount (if payable) twice in a calendar month (preferably in mid of the month approximate start and end times of that ride. Objections made within the month)time limit are reviewed by BİNBİN, taking into account the commercial books and records, technical records and usage are camera records of BİNBİN. The invoice shall be available on If the billing / payments section of the User’s dashboard on BFRS platform. 2.10 The User shall be required to clear the invoice USER's objection is justified, within 7 seven (seven7) days from the date determination of the invoicerightness, the incorrectly charged service fee will be refunded to the USER's account. Terms The USER declares and undertakes that s/he knows that s/he cannot make any compensation, interest and other claims from BİNBİN due to the late refund and accepts this situation. 5.8 The USER agrees and undertakes to notify BİNBİN of payment all changes related to the Payment Agent and possible card thefts immediately and in writing. In case of theft or loss of the USER's smart mobile phone, a request for the pre-paid accounts have been specified removal of the Account in Clause 4 of Annexure A. 2.11 If the User fails system should be sent to pay the full invoice amount in accordance with the time period mentioned above, BFRS will have the right to: (i) retain the amounts received BİNBİN immediately and written. BİNBİN is not responsible for any direct or indirect damages arising from the end customer late notification of the User through USER, card thefts or, accordingly, the cash on delivery method (“COD Amount”), and/oruse of the application by third parties.

Fees and Payment. 2.1 4.1 Subject to the provisions of this Agreement, the User will pay BFRS the fees and other amounts set forth in the applicable annexures, in accordance with the provisions of this Agreement, or as otherwise agreed by section. The fees and expenses set forth in the Partiesannexures are deemed inclusive of all actual net expenses and costs. 2.2 4.2 BFRS may add new services for additional fees and charges or may proactively amend fees and charges for existing services, at any time in its sole discretion. Fees stated prior to the services being provided, as amended at BFRS’s sole discretion from time to time, shallapplyshall apply. 2.3 4.3 If you purchase any subscription based paid service, you authorize BFRS to charge you applicable fees at the beginning of every subscription period or at such intervals as applicable to the said service, and you authorize BFRS make such modification to the fee structure as required and also agree to abide by such modified fee structure. 2.4 4.4 You agree that the billing credentials provided by you for any purchases services received from BFRS will be accurate and you shall not use billing credentials that are not lawfully owned by you. 2.5 4.5 The User agrees to pay all subscription fees, service fees fee and other fees applicable to User’s use of Services or any other services which are beyond the scope of the Services and/or this Agreement, Service and the User shall not (directly or indirectly) circumvent the fee structure. The fee is dependent on the Services that User purchases and on any additional usage beyond limitations of the Services but not on actual usage of the products. The fee charged except in case of prepaid payments is non-refundable. 2.6 The 4.6 Each User is solely responsible for payment of all taxes, legal compliances, and statutory registrations and reporting under applicable lawreporting. BFRS is in no way responsible for any of the User’s taxes or legal or statutory compliances, except for its own due diligence. 2.7 Unless otherwise specified4.7 For SAAS services, all government applicable taxes will be charged over and above the SAAS fees shall be exclusive of taxesand for shipping charges, and Goods and Service tax and other statutory taxes, as applicable, shall be levied on every purchase/Servicelive shipping rate calculator is provided in the ShipRocket admin panel. 2.8 4.8 The payment process would be considered to be complete only on receipt of full the fees and all other charges (as payable) into BFRS’s designated bank account. 2.9 If applicable4.9 Fees not received within the specified due dates attract late charges of 1%per month from the due-date of payment, and any such charges may be levied at BFRS’s sole discretion. 4.10 BFRS reserves the right to modify the fee structure by providing a 30 (thirty) days’ prior notice, either by notice on the Service or through email to the authorized User, which shall be considered as valid and agreed communication. Upon the User not communicating any response to BFRS to such notice, BFRS shall apply the modified fee structure effective from the expiry of the said notice period. 4.11 In order to process the fee payments, BFRS might require details of User’s bank account, credit card number and other such financial information. Users shall be responsible to maintain the confidentiality of such information provided by Users. 4.12 BFRS will raise an invoice in accordance to the payment section as applicable for the Services rendered. Such invoice will be in such form and detail as per the freight amount (if payable) twice in a calendar month (preferably in mid applicable annexures. 4.13 You can cancel your access to the Services using any of the month and end of cancellation methods listed in the month)Annexures or by contacting our customer support by email at xxx@xxxxxxxxxx.xxx. The invoice one time set-up fees shall not be available on the billing / payments section of refunded to the User’s dashboard on BFRS platform. 2.10 The User shall be required to clear the invoice within 7 (seven) days from the date of the invoice. Terms of payment for the pre-paid accounts have been specified in Clause 4 of Annexure A. 2.11 If the User fails to pay the full invoice amount in accordance with the time period mentioned above, BFRS will have the right to: (i) retain the amounts received from the end customer of the User through the cash on delivery method (“COD Amount”), and/or

Fees and Payment. 2.1 Subject 4.1 The fees payable by us to you for the provisions provision of this the Services, and the terms of payment, are set out in the Agreement, these Terms and Conditions and the User Special Conditions. In addition to your fees, we will reimburse to you any properly incurred expenses which are set out in the Agreement. 4.2 We will pay BFRS the fees and other amounts expenses against your invoice, which must be raised at the intervals set forth out in this the Agreement, provided that the Services to which they relate have been properly performed and approved by us (acting reasonably). All invoices must include details of any expenses being claimed for the period of the invoice, accompanied by receipts or as otherwise agreed by the Parties. 2.2 BFRS may add new services for additional fees and charges or may proactively amend fees and charges for existing services, at any time in its sole discretion. Fees stated prior to the services being provided, as amended at BFRS’s sole discretion from time to time, shallapply. 2.3 If you purchase any subscription based paid service, you authorize BFRS to charge you applicable fees at the beginning of every subscription period or at such intervals as applicable to the said serviceother documentary evidence, and you authorize BFRS make such modification to must include timesheets detailing the fee structure as required and also agree to abide time spent by such modified fee structure. 2.4 You agree that your Personnel in the billing credentials provided by you for any purchases from BFRS will be accurate and you shall not use billing credentials that are not lawfully owned by you. 2.5 The User agrees to pay all subscription fees, service fees and other fees applicable to User’s use of Services or any other services which are beyond the scope provision of the Services for that invoice period. Timesheets and expense claim forms shall be in such format as we specify. Invoices must be submitted by such means as we may specify. All invoices submitted must display the number of the Purchase Order to which they relate. 4.3 You must submit originals of any receipts and supporting documents (as specified in the Agreement) and hard copies of any time sheets and/or expense claim forms to us at the time of submission of your invoice. Timescales noted on timesheets should be in days. If supporting documents are in any language other than English we may require you to provide a certified English translation at your own cost. 4.4 We shall only accept and pay invoices submitted in accordance with requirements of this AgreementAgreement and which have been submitted within two months of the performance of the Services to which they relate. If accepted, and the User shall not (directly or indirectly) circumvent the fee structure. 2.6 The User is solely responsible for payment of all taxes, legal compliances, and statutory registrations and reporting under applicable law. BFRS is in no way responsible for any of the User’s taxes or legal or statutory compliances. 2.7 Unless unless otherwise specified, all fees invoices shall be exclusive of taxes, and Goods and Service tax and other statutory taxes, as applicable, shall be levied on every purchase/Service. 2.8 The payment process would be considered to be complete only on receipt of full fees and all other charges paid within forty-two (as payable) into BFRS’s designated bank account. 2.9 If applicable, BFRS shall raise an invoice for the Services and the freight amount (if payable) twice in a calendar month (preferably in mid of the month and end of the month). The invoice shall be available on the billing / payments section of the User’s dashboard on BFRS platform. 2.10 The User shall be required to clear the invoice within 7 (seven42) days from the date of the invoice. Terms of payment for the pre-paid accounts have been specified in Clause 4 of Annexure A. 2.11 If the User fails to pay the full invoice amount acceptance in accordance with the requirements of this Agreement. 4.5 Invoices shall be submitted and paid in the currency specified in the Special Conditions. 4.6 We may without limiting our other rights and remedies deduct from the fees (and any other sums) due to you any liability you may have to us at any time period mentioned above(whether present or future, BFRS will have liquidated or unliquidated). If the liability to be set off is expressed in a currency other than that in which invoices are submitted, we may convert it at a market rate of exchange for the purpose of set-off. 4.7 We reserve the right to: (i) retain to withhold tax at the amounts received appropriate rate from the end customer Supplier where obligated to do so by the laws of any country in which the User through the cash on delivery method (“COD Amount”), and/orServices are delivered.

Fees and Payment. 2.1 Subject to the provisions of this Agreement, the User will pay BFRS IKS the fees and other amounts set forth in this Agreement, or as otherwise agreed by the Parties. 2.2 BFRS IKS may add new services for additional fees and charges or may proactively amend fees and charges for existing services, at any time in its sole discretion. Fees stated prior to the services being provided, as amended at BFRSIKS’s sole discretion from time to time, shallapplyshall apply. 2.3 If you purchase any subscription based paid service, you authorize BFRS IKS to charge you applicable fees at the beginning of every subscription period or at such intervals as applicable to the said service, and you authorize BFRS IKS make such modification to the fee structure as required and also agree to abide by such modified fee structure. 2.4 You agree that the billing credentials provided by you for any purchases from BFRS IKS will be accurate and you shall not use billing credentials that are not lawfully owned by you. 2.5 The User agrees to pay all subscription fees, service fees and other fees applicable to User’s use of Services or any other services which are beyond the scope of the Services and/or this Agreement, and the User shall not (directly or indirectly) circumvent the fee structure. 2.6 The User is solely responsible for payment of all taxes, legal compliances, and statutory registrations and reporting under applicable law. BFRS IKS is in no way responsible for any of the User’s taxes or legal or statutory compliances. 2.7 Unless otherwise specified, all All fees shall be exclusive of taxes, and Goods and Service tax and other statutory taxes, as applicable, shall be levied on every purchase/Service. 2.8 The payment process would be considered to be complete only on receipt of full . fees and all other charges (as payable) into BFRSIKS’s designated bank account. 2.9 If applicable, BFRS IKS shall raise an invoice for the Services and the freight amount (if payable) twice in a calendar month (preferably in mid of the month and end of the month). The invoice shall be available on the billing / payments section of the User’s dashboard on BFRS IKS platform. 2.10 The User shall be required to clear the invoice within 7 (seven) days from of the date of the invoice. Terms of payment for the pre-paid accounts have been specified in Clause 4 of Annexure A.. 2.11 If the User fails to pay the full invoice amount in accordance with the time period mentioned above, BFRS IKS will have the right to: (i) retain the amounts received from the end customer of the User through the cash on delivery method (“COD Amount”), and/or (ii) retain the custody of the shipments of the User which are in the possession of IKS logistics partner(s), and/or

Fees and Payment. 2.1 Subject 5.1 Fees and tariff of fares are subject to change depending on the USER's location during use and in cases where there is an excessive demand for Vehicles by USERS; the fee determined in this way is presented to the provisions USER's information in the mobile application before the vehicle starts to be used. The charging process starts when the USER reads the barcode (QR code) on the mobile application to the system and continues until the trip is completed and the photo upload to the mobile application is made. In cases where the USER ends his journey without uploading the photo, the usage fee will continue to be charged. 5.2 The USER can use the Vehicle for a fee per ride or within the prices explained in the mobile application. In all cases, fees and other charges may be collected by BİNBİN and be subject to applicable taxes and other local charges. BİNBİN collects the fees from the USER (with credit card, prepaid card or any other accepted payment method) as defined in this Agreement. The USER is responsible for the rides and reservations, damages, the cost of repairs, operational expenses and penal clauses entitled "Penalties" regulated in Article 20 of this Agreement. Penalty fees can be 5.3 At its sole discretion, promotional codes (“Promotional Codes/Gift Drives”) may be created, which may replace discounts, other services-related features or privileges, and which are subject to additional provisions to be determined by BİNBİN individually for each of them. Promotional Codes are one-time offers and can only be used through the User will pay BFRS Mobile App. Promotional Codes; (i) must be used in accordance with all legislation for the fees and other amounts set forth intended purposes, (ii) may not be copied, sold, transferred, made available to the public in this Agreementany way, or as otherwise agreed unless expressly stated by the Parties. 2.2 BFRS may add new services for additional fees and charges or may proactively amend fees and charges for existing servicesBİNBİN, (iii) invalidated by BİNBİN at any time without any liability of BİNBİN. (iv) can be used in its sole discretionaccordance with the specific terms and conditions set forth by BİNBİN for each Promotional Code, (v) cannot be used as cash, (vi) may expire before your use, (vii) cannot be converted into cash. Fees stated prior BİNBİN reserves the right to update or cancel the Promotional Codes. Promotional Codes are limited to one USER and one Account only and cannot be combined with other offers. 5.4 The maximum rental period for a trip is 24 hours. The USER accepts, declares and undertakes that s/he will lock the Vehicle through the mobile application within the 24-hour rental process and end his/her journey by taking a photo of the Vehicle and uploading it to the services being provided, as amended at BFRS’s sole discretion from time to time, shallapply. 2.3 If you purchase any subscription based paid service, you authorize BFRS to charge you applicable fees at system. The USER may lease the beginning of every subscription period or at such intervals as applicable to the said service, and you authorize BFRS make such modification to the fee structure as required and also agree to abide by such modified fee structure. 2.4 You agree that the billing credentials provided by you for any purchases from BFRS will be accurate and you shall not use billing credentials that are not lawfully owned by you. 2.5 Vehicle again later. The User agrees to pay all subscription fees, service fees and other fees applicable to User’s use of Services or any other services which are beyond the scope of the Services and/or this Agreement, and the User shall not (directly or indirectly) circumvent the fee structure. 2.6 The User USER is solely responsible for being aware of time-related delays that may occur during the Vehicle’s locking process. The accumulated rental fees will be charged by BİNBİN to the USER when the vehicle is returned. Vehicles that are not returned within 48 hours (locked and completed driving) will be considered lost or stolen and the USER will be charged 12.500 Turkish Lira and the situation will be reported to the relevant authorities. BİNBİN may also charge 500 TL as a service fee for leases that exceed 24 hours and are not classified as stolen or lost. 5.5 The USER who has signed up to use the Services must provide a valid credit card or prepaid card information or other payment instrument approved by BİNBİN (the “Payment Instrument”) with the expiration date. The User accepts, declares and undertakes that any credit card, debit card or prepaid card that s/he informs BİNBİN about will be used by BinBin and/or an electronic money payment institution/bank with which BİNBİN is contracted, limited only for collection purposes. 5.6 If the USER does not fulfill his/her debts arising from this Agreement on time or payment is not received from the Payment Instruments that s/he has notified, a 5% interest for late payment is applied for each month that is delayed. 5.7 If the USER objects to a fee charged by the Payment Instrument, s/he must notify BİNBİN in writing within 10 days prior to the end of that month and provide BİNBİN with all taxesrelevant information, legal compliances, and statutory registrations and reporting under applicable law. BFRS is in no way responsible for any such as the date of the User’s taxes or legal or statutory compliances. 2.7 Unless otherwise specified, all fees shall be exclusive of taxes, and Goods and Service tax and other statutory taxes, as applicable, shall be levied on every purchase/Service. 2.8 The payment process would be considered to be complete only on receipt of full fees and all other charges (as payable) into BFRS’s designated bank account. 2.9 If applicable, BFRS shall raise an invoice for the Services ride and the freight amount (if payable) twice in a calendar month (preferably in mid of the month approximate start and end times of that ride. Objections made within the month)time limit are reviewed by BİNBİN, taking into account the commercial books and records, technical records and usage are camera records of BİNBİN. The invoice shall be available on If the billing / payments section of the User’s dashboard on BFRS platform. 2.10 The User shall be required to clear the invoice USER's objection is justified, within 7 seven (seven7) days from the date determination of the invoicerightness, the incorrectly charged service fee will be refunded to the USER's account. Terms The USER declares and undertakes that s/he knows that s/he cannot make any compensation, interest and other claims from BİNBİN due to the late refund and accepts this situation. 5.8 The USER agrees and undertakes to notify BİNBİN of payment all changes related to the Payment Agent and possible card thefts immediately and in writing. In case of theft or loss of the USER's smart mobile phone, a request for the pre-paid accounts have been specified removal of the Account in Clause 4 of Annexure A. 2.11 If the User fails system should be sent to pay the full invoice amount in accordance with the time period mentioned above, BFRS will have the right to: (i) retain the amounts received BİNBİN immediately and written. BİNBİN is not responsible for any direct or indirect damages arising from the end customer late notification of the User through USER, card thefts or, accordingly, the cash on delivery method (“COD Amount”), and/oruse of the application by third parties.

Fees and Payment. 2.1 4.1 Subject to the provisions of this Agreement, the User will pay BFRS the fees and other amounts set forth in the applicable annexures, in accordance with the provisions of this Agreement, or as otherwise agreed by section. The fees and expenses set forth in the Partiesannexures are deemed inclusive of all actual net expenses and costs. 2.2 4.2 BFRS may add new services for additional fees and charges or may proactively amend fees and charges for existing services, at any time in its sole discretion. Fees stated prior to the services being provided, as amended at BFRS’s sole discretion from time to time, shallapplyshall apply. 2.3 4.3 If you purchase any subscription based paid service, you authorize BFRS to charge you applicable fees at the beginning of every subscription period or at such intervals as applicable to the said service, and you authorize BFRS make such modification to the fee structure as required and also agree to abide by such modified fee structure. 2.4 4.4 You agree that the billing credentials provided by you for any purchases from BFRS will be accurate and you shall not use billing credentials that are not lawfully owned by you. 2.5 4.5 The User agrees to pay all subscription fees, service fees fee and other fees applicable to User’s use of Services or any other services which are beyond the scope of the Services and/or this Agreement, Service and the User shall not (directly or indirectly) circumvent the fee structure. The fee is dependent on the Services that User purchases and on any additional usage beyond limitations of the Services but not on actual usage of the products. The fee charged except in case of prepaid payments is non-refundable. 2.6 The 4.6 Each User is solely responsible for payment of all taxes, legal compliances, and statutory registrations and reporting under applicable lawreporting. BFRS is in no way responsible for any of the User’s taxes or legal or statutory compliances, except for its own due diligence. 2.7 Unless otherwise specified, all 4.7 All fees shall be are exclusive of taxes, and Goods and . Service tax Tax and other statutory taxes, taxes as applicable, shall be applicable are levied on every purchase/Service. 2.8 4.8 The payment process would be considered to be complete only on receipt of full the fees and all other charges (as payable) into BFRS’s designated bank account. 2.9 If applicable4.9 Fees not received within the specified due dates attract late charges of 1%per month from the due-date of payment, and any such charges may be levied at BFRS’s sole discretion. 4.10 BFRS reserves the right to modify the fee structure by providing a 30 (thirty) days’ prior notice, either by notice on the Service or through email to the authorized User, which shall be considered as valid and agreed communication. Upon the User not communicating any response to BFRS to such notice, BFRS shall apply the modified fee structure effective from the expiry of the said notice period. 4.11 In order to process the fee payments, BFRS might require details of User’s bank account, credit card number and other such financial information. Users shall be responsible to maintain the confidentiality of such information provided by Users. 4.12 BFRS will raise an invoice in accordance to the payment section as applicable for the Services rendered. Such invoice will be in such form and detail as per the freight amount (if payable) twice in a calendar month (preferably in mid applicable annexures. 4.13 You can cancel your access to the Services using any of the month and end of cancellation methods listed in the month)Annexures or by contacting our customer support by email at xxxxxxx@xxxxxxxxxx.xxx. The invoice one time set-up fees shall not be available on the billing / payments section of refunded to the User’s dashboard on BFRS platform. 2.10 The User shall be required to clear the invoice within 7 (seven) days from the date of the invoice. Terms of payment for the pre-paid accounts have been specified in Clause 4 of Annexure A. 2.11 If the User fails to pay the full invoice amount in accordance with the time period mentioned above, BFRS will have the right to: (i) retain the amounts received from the end customer of the User through the cash on delivery method (“COD Amount”), and/or

Fees and Payment. 2.1 4.1 Subject to the provisions of this Agreement, the User will pay BFRS the fees and other amounts set forth in the applicable annexures, in accordance with the provisions of this Agreement, or as otherwise agreed by section. The fees and expenses set forth in the Partiesannexures are deemed inclusive of all actual net expenses and costs. 2.2 4.2 BFRS may add new services for additional fees and charges or may proactively amend fees and charges for existing services, at any time in its sole discretion. Fees stated prior to the services being provided, as amended at BFRS’s sole discretion from time to time, shallapplyshall apply. 2.3 4.3 If you purchase any subscription based paid service, you authorize BFRS to charge you applicable fees at the beginning of every subscription period or at such intervals as applicable to the said service, and you authorize BFRS make such modification to the fee structure as required and also agree to abide by such modified fee structure. 2.4 4.4 You agree that the billing credentials provided by you for any purchases services received from BFRS will be accurate and you shall not use billing credentials that are not lawfully owned by you. 2.5 4.5 The User agrees to pay all subscription fees, service fees fee and other fees applicable to User’s use of Services or any other services which are beyond the scope of the Services and/or this Agreement, Service and the User shall not (directly or indirectly) circumvent the fee structure. The fee is dependent on the Services that User purchases and on any additional usage beyond limitations of the Services but not on actual usage of the products. The fee charged except in case of prepaid payments is non-refundable. 2.6 The 4.6 Each User is solely responsible for payment of all taxes, legal compliances, and statutory registrations and reporting under applicable lawreporting. BFRS is in no way responsible for any of the User’s taxes or legal or statutory compliances, except for its own due diligence. 2.7 Unless otherwise specified, all 4.7 All fees shall be are exclusive of taxes, and Goods and Service tax . GST and other statutory taxes, taxes as applicable, shall be applicable are levied on every purchase/Servicethe services provided by BFRS. 2.8 4.8 The payment process would be considered to be complete only on receipt of full the fees and all other charges (as payable) into BFRS’s designated bank account. 2.9 If applicable4.9 Fees not received within the specified due dates attract late charges of 1%per month from the due-date of payment, and any such charges may be levied at BFRS’s sole discretion. 4.10 BFRS reserves the right to modify the fee structure by providing a 30 (thirty) days’ prior notice, either by notice on the Service or through email to the authorized User, which shall be considered as valid and agreed communication. Upon the User not communicating any response to BFRS to such notice, BFRS shall apply the modified fee structure effective from the expiry of the said notice period. 4.11 In order to process the fee payments, BFRS might require details of User’s bank account, credit card number and other such financial information. Users shall be responsible to maintain the confidentiality of such information provided by Users. 4.12 BFRS will raise an invoice in accordance to the payment section as applicable for the Services rendered. Such invoice will be in such form and detail as per the freight amount (if payable) twice in a calendar month (preferably in mid applicable annexures. 4.13 You can cancel your access to the Services using any of the month and end of cancellation methods listed in the month)Annexures or by contacting our customer support by email at xxx@xxxxxxxxxx.xxx. The invoice one time set-up fees shall not be available on the billing / payments section of refunded to the User’s dashboard on BFRS platform. 2.10 The User shall be required to clear the invoice within 7 (seven) days from the date of the invoice. Terms of payment for the pre-paid accounts have been specified in Clause 4 of Annexure A. 2.11 If the User fails to pay the full invoice amount in accordance with the time period mentioned above, BFRS will have the right to: (i) retain the amounts received from the end customer of the User through the cash on delivery method (“COD Amount”), and/or

Fees and Payment. 2.1 Subject to the provisions of this Agreement, the User will pay BFRS the fees and other amounts set forth in this Agreement, or as otherwise agreed by the Parties. 2.2 BFRS may add new services for additional fees and charges or may proactively amend fees and charges for existing services, at any time in its sole discretion. Fees stated prior to the services being provided, as amended at BFRS’s sole discretion from time to time, shallapply. 2.3 If you purchase any subscription based paid service, you authorize BFRS to charge you applicable fees at the beginning of every subscription period or at such intervals as applicable to the said service, and you authorize BFRS make such modification to the fee structure as required and also agree to abide by such modified fee structure. 2.4 You agree that the billing credentials provided by you for any purchases from BFRS will be accurate and you shall not use billing credentials that are not lawfully owned by you. 2.5 The User agrees to pay all subscription fees, service fees and other fees applicable to User’s use of Services or any other services which are beyond the scope of the Services and/or this Agreement, and the User shall not (directly or indirectly) circumvent the fee structure. 2.6 The User is solely responsible for payment of all taxes, legal compliances, and statutory registrations and reporting under applicable law. BFRS is in no way responsible for any of the User’s taxes or legal or statutory compliances. 2.7 Unless otherwise specified, all fees shall be exclusive of taxes, and Goods and Service tax and other statutory taxes, as applicable, shall be levied on every purchase/Service. 2.8 The payment process would be considered to be complete only on receipt of full fees and all other charges (as payable) into BFRS’s designated bank account. 2.9 If applicable, BFRS shall raise an invoice for the Services and the freight amount (if payable) twice in a calendar month (preferably in mid of the month and end of the month). The invoice shall be available on the billing / payments section of the User’s dashboard on BFRS platform. 2.10 The User shall be required to clear the invoice within 7 (seven) days from the date of the invoice. Terms of payment for the pre-paid accounts have been specified in Clause 4 of Annexure A.. 2.11 If the User fails to pay the full invoice amount in accordance with the time period mentioned above, BFRS will have the right to: (i) retain the amounts received from the end customer of the User through the cash on delivery method (“COD Amount”), and/or

Fees and Payment. 2.1 Subject to the provisions of this Agreement, the User will 4.1 You shall pay BFRS the Sprinklr all fees and other amounts set forth in this Agreementthe initial Order and subsequently for each renewal All Fees set forth in an Order are non-cancelable and non-refundable and are based on the premium plan purchased. Unless otherwise stated on the Order, all payments shall be made via credit or debit card through the Sprinklr Services. The initial payment shall be made by the User upon submission of the Order and Sprinklr will charge the credit or debit card on file within the Sprinklr Lite Services for each subsequent renewal. You acknowledge and agree that Sprinklr utilizes a third party credit card processing company to facilitate such transactions and Sprinklr shall have no access to, or liability for, your credit card data. Access to the Sprinklr Lite Services shall begin only after payment has been made and in the event of any returned payment or nonpayment all access to the Sprinklr Lite Services shall cease immediately. Any such suspension or termination of the Sprinklr Lite Services for nonpayment shall not be a breach of this Agreement by Sprinklr. You agree to reimburse Sprinklr for any costs of collection or fees imposed due to a returned payment. 4.2 If you utilize the Twilio Services (as defined below in section 11.1), you agree that Fees for use of such service will result in additional fees. The additional fees shall be based on the actual usage of Twilio Voice. Sprinklr will invoice you, at the then current rates for Twilio Voice (which are subject to change), for any additional usage, on a monthly basis. Invoices will be based on a calendar month and cannot be split, by business unit or otherwise. 4.3 Sprinklr's fees do not include any taxes, levies, duties or similar governmental assessments of any nature, including, for example, value-added, sales, use or withholding taxes, assessable by any jurisdiction whatsoever (collectively, “Taxes”) unless otherwise agreed stated on the final invoice. You are responsible for paying all Taxes associated with purchases hereunder. If Sprinklr has the legal obligation to pay or collect Taxes for which you are responsible under this section, Sprinklr will invoice you and you will pay that amount unless you provide Sprinklr with a valid tax exemption certificate authorized by the Parties. 2.2 BFRS may add new services for additional fees and charges or may proactively amend fees and charges for existing servicesappropriate taxing authority. For clarity, at any time in its sole discretion. Fees stated prior to the services being provided, as amended at BFRS’s sole discretion from time to time, shallapply. 2.3 If you purchase any subscription based paid service, you authorize BFRS to charge you applicable fees at the beginning of every subscription period or at such intervals as applicable to the said service, and you authorize BFRS make such modification to the fee structure as required and also agree to abide by such modified fee structure. 2.4 You agree that the billing credentials provided by you for any purchases from BFRS will be accurate and you shall not use billing credentials that are not lawfully owned by you. 2.5 The User agrees to pay all subscription fees, service fees and other fees applicable to User’s use of Services or any other services which are beyond the scope of the Services and/or this Agreement, and the User shall not (directly or indirectly) circumvent the fee structure. 2.6 The User Sprinklr is solely responsible for payment of all taxestaxes assessable against it based on its income, legal compliances, property and statutory registrations and reporting under applicable law. BFRS is in no way responsible for any of the User’s taxes or legal or statutory compliancesemployees. 2.7 Unless otherwise specified, all fees shall be exclusive of taxes, and Goods and Service tax and other statutory taxes, as applicable, shall be levied on every purchase/Service. 2.8 The payment process would be considered to be complete only on receipt of full fees and all other charges (as payable) into BFRS’s designated bank account. 2.9 If applicable, BFRS shall raise an invoice for the Services and the freight amount (if payable) twice in a calendar month (preferably in mid of the month and end of the month). The invoice shall be available on the billing / payments section of the User’s dashboard on BFRS platform. 2.10 The User shall be required to clear the invoice within 7 (seven) days from the date of the invoice. Terms of payment for the pre-paid accounts have been specified in Clause 4 of Annexure A. 2.11 If the User fails to pay the full invoice amount in accordance with the time period mentioned above, BFRS will have the right to: (i) retain the amounts received from the end customer of the User through the cash on delivery method (“COD Amount”), and/or

Fees and Payment. 2.1 Subject (a) Customer shall pay Nestfully the following fees (the “Fees”): Website + CRM + Social $398 $160 Fees are payable upfront on a periodic basis in advance of use. Nestfully reserves the right to increase or decrease the provisions of this Agreement, the User will pay BFRS the fees and other amounts set forth in this Agreement, or as otherwise agreed by the Parties. 2.2 BFRS may add new services for additional fees and charges or may proactively amend fees and charges for existing services, Fees at any time with no less than thirty (30) days’ notice in its sole discretion. Fees stated prior to the services being provided, as amended at BFRS’s sole discretion from time to time, shallapply. 2.3 If you purchase any subscription based paid service, you authorize BFRS to charge you applicable fees at the beginning of every subscription period or at such intervals as applicable to the said service, and you authorize BFRS make such modification to the fee structure as required and also agree to abide by such modified fee structure. 2.4 You agree that the billing credentials provided by you for any purchases from BFRS will be accurate and you shall not use billing credentials that are not lawfully owned by you. 2.5 The User agrees to pay all subscription fees, service fees and other fees applicable to User’s use of Services or any other services which are beyond the scope advance of the Services and/or this Agreement, and the User shall not (directly or indirectly) circumvent the fee structure. 2.6 The User is solely responsible for payment of all taxes, legal compliances, and statutory registrations and reporting under applicable law. BFRS is in no way responsible for any of the User’s taxes or legal or statutory compliances. 2.7 Unless otherwise specified, all fees shall be exclusive of taxes, and Goods and Service tax and other statutory taxes, as applicable, shall be levied on every purchase/Service. 2.8 The payment process would be considered to be complete only on receipt of full fees and all other charges (as payable) into BFRS’s designated bank account. 2.9 If applicable, BFRS shall raise an invoice for the Services and the freight amount (if payable) twice in a calendar month (preferably in mid of the month and end of the month). The invoice shall be available on the billing / payments section of the User’s dashboard on BFRS platform. 2.10 The User shall be required to clear the invoice within 7 (seven) days from the effective date of the invoice. Terms of payment for increase or decrease. (b) You hereby authorize Nestfully to use the pre-paid accounts have been specified in Clause 4 of Annexure A. 2.11 If the User fails billing information provided or already on file to pay the full invoice amount in accordance applicable Fees, and any other fees associated with the time period mentioned abovesetup or administration of your subscription to the Nestfully Social Products. You agree to promptly update your account and other information, BFRS including your email address and credit card numbers and expiration dates, so that we can process payments. To the extent Nestfully’s payment gateway provider and/or payment processor impose additional or supplemental terms and conditions, you agree to comply with all such terms and conditions. Checking/Savings account transactions returned by a financial institution due to non-sufficient funds or a closed account will have the right toresult in assessment of a $25 fee. (c) If Customer fails to make any payment when due, without limiting Nestfully’s other rights and remedies: (i) retain Nestfully may charge interest on the amounts received from past due amount at the end customer rate of 1.5% per month calculated daily and compounded monthly or, if higher, the highest rate permitted under applicable law; (ii) Customer shall reimburse Nestfully for all costs incurred by Nestfully in collecting any late payments or interest, including attorneys’ fees, court costs, and collection agency fees; and (iii) if such failure continues for five (5) days or more, Nestfully may suspend, in accordance with Section 2(h), Customer’s and all other Authorized Users’ access to any portion or all of the User through the cash Nestfully Social Products until such amounts are paid in full. Non- payment will result in unpaid Fees being sent to collection. (d) All Fees and other amounts payable by Customer under this Agreement are exclusive of taxes and similar assessments. Customer is responsible for all sales, use, and excise taxes, and any other similar taxes, duties, and charges of any kind imposed by any federal, state, or local governmental or regulatory authority on delivery method (“COD Amount”)any amounts payable by Customer hereunder, and/orother than any taxes imposed on Nestfully’s income. All such taxes and assessments will be collected by Nestfully as required by applicable law.

Fees and Payment. 2.1 4.1 Subject to the provisions of this Agreement, the User will pay BFRS SSLLP the fees and other amounts set forth in the applicable annexures, in accordance with the provisions of this Agreement, or as otherwise agreed by section. The fees and expenses set forth in the Partiesannexures are deemed inclusive of all actual net expenses and costs. 2.2 BFRS 4.2 SSLLP may add new services for additional fees and charges or may proactively amend fees and charges for existing services, at any time in its sole discretion. Fees stated prior to the services being provided, as amended at BFRSSSLLP’s sole discretion from time to time, shallapplyshall apply. 2.3 4.3 If you purchase any subscription based paid service, you authorize BFRS SSLLP to charge you applicable fees at the beginning of every subscription period or at such intervals as applicable to the said service, and you authorize BFRS SSLLP make such modification to the fee structure as required and also agree to abide by such modified fee structure. 2.4 4.4 You agree that the billing credentials provided by you for any purchases from BFRS SSLLP will be accurate and you shall not use billing credentials that are not lawfully owned by you. 2.5 4.5 The User agrees to pay all subscription fees, service fees fee and other fees applicable to User’s use of Services or any other services which are beyond the scope of the Services and/or this Agreement, Service and the User shall not (directly or indirectly) circumvent the fee structure. The fee is dependent on the Services that User purchases and on any additional usage beyond limitations of the Services but not on actual usage of the products. The fee charged except in case of prepaid payments is non- refundable. 2.6 The 4.6 Each User is solely responsible for payment of all taxes, legal compliances, and statutory registrations and reporting under applicable lawreporting. BFRS SSLLP is in no way responsible for any of the User’s taxes or legal or statutory compliances, except for its own due diligence. 2.7 Unless otherwise specified, all 4.7 All fees shall be are exclusive of taxes, and Goods and Service tax . GST and other statutory taxes, as applicable, shall be are levied on every purchase/Serviceservice. 2.8 4.8 The payment process would be considered to be complete only on receipt of full the fees and all other charges (as payable) into BFRSSSLLP’s designated bank account. 2.9 If applicable4.9 Fees not received within the specified due dates attract late charges of 1%per month from the due-date of payment, BFRS and any such charges may be levied at SSLLP’s sole discretion. 4.10 SSLLP reserves the right to modify the fee structure by providing a 30 (thirty) days’ prior notice, either by notice on the Service or through email to the authorized User, which shall be considered as valid and agreed communication. Upon the User not communicating any response to SSLLP to such notice, SSLLP shall apply the modified fee structure effective from the expiry of the said notice period. 4.11 In order to process the fee payments, SSLLP might require details of User’s bank account, credit card number and other such financial information. Users shall be responsible to maintain the confidentiality of such information provided by Users. 4.12 SSLLP will raise an invoice in accordance to the payment section as applicable for the Services rendered. Such invoice will be in such form and detail as per the freight amount (if payable) twice in a calendar month (preferably in mid applicable annexures. 4.13 You can cancel your access to the Services using any of the month and end of cancellation methods listed in the month)Annexures or by contacting our customer support by email at xxxx@Xxxxxxx.xxx. The invoice one-time set-up fees shall not be available on the billing / payments section of refunded to the User’s dashboard on BFRS platform. 2.10 The User shall be required to clear the invoice within 7 (seven) days from the date of the invoice. Terms of payment for the pre-paid accounts have been specified in Clause 4 of Annexure A. 2.11 If the User fails to pay the full invoice amount in accordance with the time period mentioned above, BFRS will have the right to: (i) retain the amounts received from the end customer of the User through the cash on delivery method (“COD Amount”), and/or

Fees and Payment. 2.1 Subject to the provisions of this Agreement, the User will pay BFRS OSBS the fees and other amounts set forth in this Agreement, or as otherwise agreed by the Parties. 2.2 BFRS OSBS may add new services for additional fees and charges or may proactively amend fees and charges for existing services, at any time in its sole discretion. Fees Xxxx stated prior to the services being provided, as amended at BFRSOSBS’s sole discretion from time to time, shallapplyshall apply. 2.3 If you purchase any subscription based paid service, you authorize BFRS OSBS to charge you applicable fees at the beginning of every subscription period or at such intervals as applicable to the said service, and you authorize BFRS OSBS make such modification to the fee structure as required and also agree to abide by such modified fee structure. 2.4 You agree that the billing credentials provided by you for any purchases from BFRS OSBS will be accurate and you shall not use billing credentials that are not lawfully owned by you. 2.5 The User agrees to pay all subscription fees, service fees and other fees applicable to User’s use of Services or any other services which are beyond the scope of the Services and/or this Agreement, and the User shall not (directly or indirectly) circumvent the fee structure. 2.6 The User is solely responsible for payment of all taxes, legal compliances, and statutory registrations and reporting under applicable law. BFRS OSBS is in no way responsible for any of the User’s taxes or legal or statutory compliances. 2.7 Unless otherwise specified, all fees shall be exclusive of taxes, and Goods and Service tax and other statutory taxes, as applicable, shall be levied on every purchase/Service. 2.8 The payment process would be considered to be complete only on receipt of full fees and all other charges (as payable) into BFRSOSBS’s designated bank account. 2.9 If applicable, BFRS OSBS shall raise an invoice for the Services and the freight amount (if payable) twice in a calendar month (preferably in mid of the month and end of the month). The invoice shall be available on the billing / payments section of the User’s dashboard on BFRS OSBS platform. 2.10 The User shall be required to clear the invoice within 7 (seven) days from the date of the invoice. Terms of payment for the pre-paid accounts have been specified in Clause 4 of Annexure A. 2.11 If the User fails to pay the full invoice amount in accordance with the time period mentioned above, BFRS will have the right to: (i) retain the amounts received from the end customer of the User through the cash on delivery method (“COD Amount”), and/orof

Fees and Payment. 2.1 Subject 5.1 Fees and tariff of fares are subject to change depending on the USER's location during use and in cases where there is an excessive demand for Vehicles by USERS; the fee determined in this way is presented to the provisions USER's information in the mobile application before the vehicle starts to be used. The charging process starts when the USER reads the barcode (QR code) on the mobile application to the system and continues until the trip is completed and the photo upload to the mobile application is made. In cases where the USER ends his journey without uploading the photo, the usage fee will continue to be charged. 5.2 The USER can use the Vehicle for a fee per ride or within the prices explained in the mobile application. In all cases, fees and other charges may be collected by XXXXXX and fees and charges will be subject to applicable taxes and other local charges. BINBIN collects the fees from the USER (with credit card, prepaid card or any other accepted payment method) as defined in this Agreement. The USER is responsible for the related to rides and reservations, damages, the cost of repairs, operational expenses and penal clauses entitled "Penalties" regulated in Article 20 of this Agreement, . Penal clauses can be collected directly by BINBIN without prior notification if BINBIN detects a violation related to any payment method it has added to the User will pay BFRS the fees and other amounts set forth in this Agreement, or as otherwise agreed by the Partiesmobile application. 2.2 BFRS 5.3 At its sole discretion, promotional codes (“Promotional Codes/Gift Drives”) may add new services be created, which may replace discounts, other services-related features or privileges, and which are subject to additional provisions to be determined by BINBIN individually for additional fees each of them. Promotional Codes are one-time offers and charges or can only be used through the Mobile App. Promotional Codes; (i) must be used in accordance with all legislation for the intended purposes, (ii) may proactively amend fees and charges for existing servicesnot be copied, sold, transferred, made available to the public in any way, unless expressly stated by XXXXXX, (iii) invalidated by XXXXXX at any time without any liability of BINBIN. (iv) can be used in its sole discretionaccordance with the specific terms and conditions set forth by BINBIN for each Promotional Code, (v) cannot be used as cash, (vi) may expire before your use, (vii) cannot be converted into cash. BINBIN reserves the right to update or cancel the Promotional Codes. Promotional Codes are limited to one USER and one Account only and cannot be combined with other offers. 5.4 The maximum rental period for a trip is 24 hours. The USER accepts, declares and undertakes to end his/her journey by taking a photo of the Vehicle and uploading it to the system. The USER may lease the Vehicle again later. The accumulated rental fees will be charged by BINBIN to the USER when the vehicle is returned. Vehicles that are not returned within 48 hours (completed driving) will be considered lost or stolen and the USER will be charged penalty of BGN 1500 and the situation will be reported to the relevant authorities. XXXXXX may also charge BGN 70 as a service fee for leases that exceed 24 hours and are not classified as stolen or lost. 5.5 The USER who has signed up to use the Services must provide a valid credit card or prepaid card information or other payment instrument approved by BINBIN (the “Payment Instrument”) with the expiration date. The User accepts, declares, and undertakes that any credit card, debit card or prepaid card that s/he informs XXXXXX about will be used by XXXXXX and/or an electronic money payment institution/bank with which XXXXXX is contracted, limited only for collection purposes. The USER authorizes XXXXXX to collect all fees created by him/her from the Payment Agent. All fees and penalties may be collected by XXXXXX. Fees stated and expenses are subject to applicable taxes and other payment obligations. If payment cannot be made from credit cards or prepayments from cards due to any problems, payment will be requested from the USER by uploading to the card or by introducing another card with a limit into the system. XXXXXX reserves the right to take legal actions if the USER refuses to pay. 5.6 If the USER does not fulfill his/her debts arising from this Agreement on time or payment is not received from the Payment Instruments that s/he has notified, a 5% interest for late payment is applied for each month that is delayed. 5.7 If the USER objects to a fee charged by the Payment Instrument, s/he must notify BINBIN in writing within 10 days prior to the services being providedend of that month and provide BINBIN with all relevant information, such as amended at BFRS’s sole discretion from time to time, shallapply. 2.3 If you purchase any subscription based paid service, you authorize BFRS to charge you applicable fees at the beginning of every subscription period or at such intervals as applicable to the said service, and you authorize BFRS make such modification to the fee structure as required and also agree to abide by such modified fee structure. 2.4 You agree that the billing credentials provided by you for any purchases from BFRS will be accurate and you shall not use billing credentials that are not lawfully owned by you. 2.5 The User agrees to pay all subscription fees, service fees and other fees applicable to User’s use of Services or any other services which are beyond the scope date of the Services and/or this Agreement, ride and the User shall not (directly or indirectly) circumvent the fee structure. 2.6 The User is solely responsible for payment of all taxes, legal compliances, and statutory registrations and reporting under applicable law. BFRS is in no way responsible for any of the User’s taxes or legal or statutory compliances. 2.7 Unless otherwise specified, all fees shall be exclusive of taxes, and Goods and Service tax and other statutory taxes, as applicable, shall be levied on every purchase/Service. 2.8 The payment process would be considered to be complete only on receipt of full fees and all other charges (as payable) into BFRS’s designated bank account. 2.9 If applicable, BFRS shall raise an invoice for the Services and the freight amount (if payable) twice in a calendar month (preferably in mid of the month approximate start and end times of that ride. Objections made within the month)time limit are reviewed by XXXXXX, taking into account the commercial books and records, technical records and usage are camera records of XXXXXX. The invoice shall be available on If the billing / payments section of the User’s dashboard on BFRS platform. 2.10 The User shall be required to clear the invoice USER's objection is justified, within 7 seven (seven7) days from the date determination of the invoicerightness, the incorrectly charged service fee will be refunded to the USER's account. Terms The USER declares and undertakes that s/he knows that s/he cannot make any compensation, interest and other claims from BINBIN due to the late refund and accepts this situation. 5.8 The USER agrees and undertakes to notify BINBIN of payment all changes related to the Payment Agent and possible card thefts immediately and in writing. In case of theft or loss of the USER's smart mobile phone, a request for the pre-paid accounts have been specified removal of the Account in Clause 4 of Annexure A. 2.11 If the User fails system should be sent to pay the full invoice amount in accordance with the time period mentioned above, BFRS will have the right to: (i) retain the amounts received BINBIN immediately and written. XXXXXX is not responsible for any direct or indirect damages arising from the end customer late notification of the User through USER, card thefts or, accordingly, the cash on delivery method (“COD Amount”), and/oruse of the application by third parties.

Fees and Payment. 2.1 Subject 5.1 Fees and tariff of fares are subject to change depending on the USER's location during use and in cases where there is an excessive demand for Vehicles by USERS; the fee determined in this way is presented to the provisions USER's information in the mobile application before the vehicle starts to be used. The charging process starts when the USER reads the barcode (QR code) on the mobile application to the system and continues until the trip is completed and the photo upload to the mobile application is made. In cases where the USER ends his journey without uploading the photo, the usage fee will continue to be charged. 5.2 The USER can use the Vehicle for a fee per ride or within the prices explained in the mobile application. In all cases, fees and other charges may be collected by BİNBİN and be subject to applicable taxes and other local charges. BİNBİN collects the fees from the USER (with credit card, prepaid card or any other accepted payment method) as defined in this Agreement. The USER is responsible for the rides and reservations, damages, the cost of repairs, operational expenses and penal clauses entitled "Penalties" regulated in Article 20 of this Agreement, . Penalty fees can be collected directly by BİNBİN without prior notification if BİNBİN detects a violation related to any payment method it has been added to the User will pay BFRS the fees and other amounts set forth in this Agreement, or as otherwise agreed by the Partiesmobile application. 2.2 BFRS 5.3 At its sole discretion, promotional codes (“Promotional Codes/Gift Drives”) may add new services be created, which may replace discounts, other services-related features or privileges, and which are subject to additional provisions to be determined by BİNBİN individually for additional fees each of them. Promotional Codes are one-time offers and charges or can only be used through the Mobile App. Promotional Codes; (i) must be used in accordance with all legislation for the intended purposes, (ii) may proactively amend fees and charges for existing servicesnot be copied, sold, transferred, made available to the public in any way, unless expressly stated by BİNBİN, (iii) invalidated by BİNBİN at any time without any liability of BİNBİN. (iv) can be used in its sole discretionaccordance with the specific terms and conditions set forth by BİNBİN for each Promotional Code, (v) cannot be used as cash, (vi) may expire before your use, (vii) cannot be converted into cash. Fees stated prior BİNBİN reserves the right to update or cancel the Promotional Codes. Promotional Codes are limited to one USER and one Account only and cannot be combined with other offers. 5.4 The maximum rental period for a trip is 24 hours. The USER accepts, declares and undertakes that s/he will lock the Vehicle through the mobile application within the 24-hour rental process and end his/her journey by taking a photo of the Vehicle and uploading it to the services being provided, as amended at BFRS’s sole discretion from time to time, shallapply. 2.3 If you purchase any subscription based paid service, you authorize BFRS to charge you applicable fees at system. The USER may lease the beginning of every subscription period or at such intervals as applicable to the said service, and you authorize BFRS make such modification to the fee structure as required and also agree to abide by such modified fee structure. 2.4 You agree that the billing credentials provided by you for any purchases from BFRS will be accurate and you shall not use billing credentials that are not lawfully owned by you. 2.5 Vehicle again later. The User agrees to pay all subscription fees, service fees and other fees applicable to User’s use of Services or any other services which are beyond the scope of the Services and/or this Agreement, and the User shall not (directly or indirectly) circumvent the fee structure. 2.6 The User USER is solely responsible for being aware of time-related delays that may occur during the Vehicle’s locking process. The accumulated rental fees will be charged by BİNBİN to the USER when the vehicle is returned. Vehicles that are not returned within 48 hours (locked and completed driving) will be considered lost or stolen and the USER will be charged 12.500 Turkish Lira and the situation will be reported to the relevant authorities. BİNBİN may also charge 500 TL as a service fee for leases that exceed 24 hours and are not classified as stolen or lost. 5.5 The USER who has signed up to use the Services must provide a valid credit card or prepaid card information or other payment instrument approved by BİNBİN (the “Payment Instrument”) with the expiration date. The User accepts, declares and undertakes that any credit card, debit card or prepaid card that s/he informs BİNBİN about will be used by BinBin and/or an electronic money payment institution/bank with which BİNBİN is contracted, limited only for collection purposes. The USER authorizes BİNBİN to collect all fees created by him/her from the Payment Agent. All fees and penalties may be collected by BİNBİN. Fees and expenses are subject to applicable taxes and other payment obligations. If payment cannot be made from credit cards or prepayments from cards due to any problems or bakiye yetersizliği , payment will be requested from the USER by uploading to the card or by introducing another card with a limit into the system. BİNBİN reserves the right to take legal actions if the USER refuses to pay. 5.6 If the USER does not fulfill his/her debts arising from this Agreement on time or payment is not received from the Payment Instruments that s/he has notified, a 5% interest for late payment is applied for each month that is delayed. 5.7 If the USER objects to a fee charged by the Payment Instrument, s/he must notify BİNBİN in writing within 10 days prior to the end of that month and provide BİNBİN with all taxesrelevant information, legal compliances, and statutory registrations and reporting under applicable law. BFRS is in no way responsible for any such as the date of the User’s taxes or legal or statutory compliances. 2.7 Unless otherwise specified, all fees shall be exclusive of taxes, and Goods and Service tax and other statutory taxes, as applicable, shall be levied on every purchase/Service. 2.8 The payment process would be considered to be complete only on receipt of full fees and all other charges (as payable) into BFRS’s designated bank account. 2.9 If applicable, BFRS shall raise an invoice for the Services ride and the freight amount (if payable) twice in a calendar month (preferably in mid of the month approximate start and end times of that ride. Objections made within the month)time limit are reviewed by BİNBİN, taking into account the commercial books and records, technical records and usage are camera records of BİNBİN. The invoice shall be available on If the billing / payments section of the User’s dashboard on BFRS platform. 2.10 The User shall be required to clear the invoice USER's objection is justified, within 7 seven (seven7) days from the date determination of the invoicerightness, the incorrectly charged service fee will be refunded to the USER's account. Terms The USER declares and undertakes that s/he knows that s/he cannot make any compensation, interest and other claims from BİNBİN due to the late refund and accepts this situation. 5.8 The USER agrees and undertakes to notify BİNBİN of payment all changes related to the Payment Agent and possible card thefts immediately and in writing. In case of theft or loss of the USER's smart mobile phone, a request for the pre-paid accounts have been specified removal of the Account in Clause 4 of Annexure A. 2.11 If the User fails system should be sent to pay the full invoice amount in accordance with the time period mentioned above, BFRS will have the right to: (i) retain the amounts received BİNBİN immediately and written. BİNBİN is not responsible for any direct or indirect damages arising from the end customer late notification of the User through USER, card thefts or, accordingly, the cash on delivery method (“COD Amount”), and/oruse of the application by third parties.

Fees and Payment. 2.1 Subject 5.1 In return for the Debit Order Services, Netcash will be entitled to deduct the agreed Netcash Fees as set out herein. 5.2 While Netcash shall endeavour to update its fees annually in July of each successive year, Netcash may be obliged to update it fees at some other time due to changes in legislation or by third party providers. In the event that Netcash changes the Netcash Fees it shall provide the Client with 30 calendar days’ notice thereof and the Client shall be entitled to cancel this Agreement within the 30 (thirty) calendar day notice period if the Client objects to the provisions increase in the Netcash Fees. 5.3 In addition to the Netcash Fees, Netcash shall be entitled to deduct the following from the Settlement Amount: 5.3.1 all tariffs and fees as levied by means of this Agreementlaw or as levied by other banking or other institution registered in terms of the National Payment System Act No. 78 of 1998 or any other banking institution which is entitled to levy a fee or tariff on the Transaction. 5.3.2 any interest that is levied either by Netcash or by a third party on the Transaction. 5.3.3 any unpaid or unsuccessful or disputed collections which are returned by the Customer’s bank; and 5.3.4 any other monies that Netcash was required to pay on the Client’s behalf to process the Transaction. 5.4 If Netcash pays more monies to the Client than the Client was entitled to recover or under- recovers any fees, charges, or interest as set out above, Netcash shall be entitled to deduct the User will pay BFRS amount of such overpayment, fees, charges, and/or interest by means of set-off from the fees and other amounts next Transaction/s that Netcash processes on behalf of the Client. If Netcash refunds any overpayment as set forth out in this Agreement, or as otherwise agreed by clause it shall provide the PartiesClient with the full accounting detailing the way in which the set-off was calculated. 2.2 BFRS may add new services for additional fees and charges or may proactively amend fees and charges for existing services5.5 In the alternative to clause 5.4 above Netcash may, at any time in its sole discretion. Fees stated prior , elect to recover the services being providedoverpayment, as amended at BFRS’s sole discretion from time to time, shallapply. 2.3 If you purchase any subscription based paid service, you authorize BFRS to charge you applicable fees at the beginning of every subscription period or at such intervals as applicable to the said service, and you authorize BFRS make such modification to the fee structure as required and also agree to abide by such modified fee structure. 2.4 You agree that the billing credentials provided by you for any purchases from BFRS will be accurate and you shall not use billing credentials that are not lawfully owned by you. 2.5 The User agrees to pay all subscription fees, service fees charges, and/or interest from the Client directly and other fees applicable to User’s use not by means of Services or any other services which are beyond the scope of the Services and/or this Agreement, set-off and the User shall not (directly or indirectly) circumvent Client hereby authorizes Netcash to make the fee structure. 2.6 The User is solely responsible for necessary payment of all taxes, legal compliances, and statutory registrations and reporting under applicable law. BFRS is in no way responsible for any of the User’s taxes or legal or statutory compliances. 2.7 Unless otherwise specified, all fees shall be exclusive of taxes, and Goods and Service tax and other statutory taxes, as applicable, shall be levied on every purchase/Service. 2.8 The payment process would be considered to be complete only on receipt of full fees and all other charges (as payable) into BFRS’s designated bank account. 2.9 If applicable, BFRS shall raise an invoice for the Services and the freight amount (if payable) twice in a calendar month (preferably in mid of the month and end of the month). The invoice shall be available on the billing / payments section of the User’s dashboard on BFRS platform. 2.10 The User shall be required to clear the invoice within 7 (seven) days from the date of the invoice. Terms of payment for the pre-paid accounts have been specified in Clause 4 of Annexure A. 2.11 If the User fails to pay the full invoice amount in accordance with the time period mentioned above, BFRS will have the right to: (i) retain the amounts received from the end customer of the User through the cash on delivery method (“COD Amount”), and/orClient Bank Account.

Fees and Payment. 2.1 Subject to 4.1 Optrics will invoice Customer for Fees as provided in the provisions of this Agreementapplicable Work Order. If the Services or Deliverables are being provided on a fixed- price basis, the User as indicated in a Work Order, 4.2 Unless Deliverables are being provided on a fixed-price basis, any estimated pricing set out in a Work Order are estimates only and Customer will pay BFRS for the fees and other amounts Deliverables on a time-and- expenses basis as set forth out in this Agreementthe Work Order. Where prices are on a time-and-materials basis, or as otherwise agreed by Optrics will keep accurate records of all time spent providing the Parties. 2.2 BFRS may add new services for additional fees and charges or may proactively amend fees and charges for existing services, at any time in its sole discretion. Fees stated prior to the services being provided, as amended at BFRS’s sole discretion from time to time, shallapply. 2.3 If you purchase any subscription based paid service, you authorize BFRS to charge you applicable fees at the beginning of every subscription period or at such intervals as applicable to the said service, and you authorize BFRS make such modification to the fee structure as required and also agree to abide by such modified fee structure. 2.4 You agree that the billing credentials provided by you for any purchases from BFRS will be accurate and you shall not use billing credentials that are not lawfully owned by you. 2.5 The User agrees to pay all subscription fees, service fees and other fees applicable to User’s use of Services or any other services which are beyond the scope of the Services and/or this Agreement, and the User shall not (directly or indirectly) circumvent the fee structure. 2.6 The User is solely responsible for payment of all taxes, legal compliances, and statutory registrations and reporting under applicable law. BFRS is in no way responsible for any of the User’s taxes or legal or statutory compliances. 2.7 Unless otherwise specified, all fees shall be exclusive of taxes, and Goods and Service tax and other statutory taxesDeliverables, as applicable, for or on behalf of Customer. 4.3 Unless otherwise specified in a Work Order, Optrics may invoice Customer on a bi-weekly basis for Fees for Deliverables provided in the period since the previous invoice for Deliverables, unless a Work Order specifies different billing or invoice periods. Where a Work Order is silent as to billing or invoice periods, billing or invoice periods will otherwise be in the discretion of Optrics. 4.4 Optrics will generally require advance payment or payment of deposits with respect to Deliverables. Advance payments and deposits will be as described in the applicable Work Order. 4.5 Customer will reimburse Optrics for all travel, living and incidental expenses, including travel time, incurred by Optrics’ representatives under this Agreement for any Deliverables that are required to be provided at a location outside of the City of Edmonton, Alberta. Prior to such travel, unless already stated in a Work Order, Optrics will first obtain Customer's consent. On request, Optrics will provide to Customer a copy of receipts for reimbursable expenses claimed. 4.6 Customer shall pay all amounts due on each invoice under this Agreement within thirty (30) days of the date on which the invoice is issued by Optrics. 4.7 Customer shall be levied responsible for all sales, use, excise and similar taxes imposed by any governmental entity on every purchase/Servicethe Deliverables, other than those taxes based solely on Optrics’ income. 2.8 The 4.8 If Customer is in arrears in the payment process would be considered to be complete only on receipt of any Fees that are due, Optrics may withhold or pause any further Deliverables until such arrears have been paid in full fees and all other charges (as payable) into BFRS’s designated bank account. 2.9 If applicable, BFRS any Work Order shall raise an invoice adjust accordingly. Customer will remain liable for the Services Fees during any period in which such Deliverables were withheld or paused due to a non-payment. Title to Deliverables, including any Products and the freight amount (if payable) twice results of any Services in a calendar month (preferably in mid all cases remains with Optrics, or its suppliers or licensors, until Customer has fully paid for such Deliverables or the results of the month and end of the month). The invoice shall be available on the billing / payments section of the User’s dashboard on BFRS platformsuch Services. 2.10 The User shall be required to clear the invoice within 7 (seven) days from the date of the invoice. Terms of payment for the pre-paid accounts have been specified in Clause 4 of Annexure A. 2.11 If the User fails to pay the full invoice amount in accordance with the time period mentioned above, BFRS will have the right to: (i) retain the amounts received from the end customer of the User through the cash on delivery method (“COD Amount”), and/or

Fees and Payment. 2.1 Subject to the provisions of this Agreement, the User will pay BFRS the fees and other amounts set forth in this Agreement, or as otherwise agreed by the Parties. 2.2 BFRS may add new services for additional fees and charges or may proactively amend fees and charges for existing services, at any time in its sole discretion. Fees stated prior to the services being provided, as amended at BFRS’s sole discretion from time to time, shallapply. 2.3 If you purchase any subscription based paid service, you authorize BFRS to charge you applicable fees at the beginning of every subscription period or at such intervals as applicable to the said service, and you authorize BFRS make such modification to the fee structure as required and also agree to abide by such modified fee structure. 2.4 You agree that the billing credentials provided by you for any purchases from BFRS will be accurate and you shall not use billing credentials that are not lawfully owned by you. 2.5 The User agrees to pay all subscription fees, service fees and other fees applicable to User’s use of Services or any other services which are beyond the scope of the Services and/or this Agreement, and the User shall not (directly or indirectly) circumvent the fee structure. 2.6 The User is solely responsible for payment of all taxes, legal compliances, and statutory registrations and reporting under applicable law. BFRS is in no way responsible for any of the User’s taxes or legal or statutory compliances. 2.7 Unless AllUnless otherwise specified, all fees shall be exclusive of taxes, and Goods and Service tax and other statutory taxes, as applicable, shall be levied on every purchase/Service. 2.8 The payment process would be considered to be complete only on receipt of full fees and all other charges (as payable) into BFRS’s designated bank account. 2.9 If applicable, BFRS shall raise an invoice for the Services and the freight amount (if payable) twice in a calendar month (preferably in mid of the month and end of the month). The invoice shall be available on the billing / payments section of the User’s dashboard on BFRS platform. 2.10 The User shall be required to clear the invoice within 7 (seven) days from offrom the date of the invoice. Terms of payment for the pre-paid accounts have been specified in Clause 4 of Annexure A.. 2.11 If the User fails to pay the full invoice amount in accordance with the time period mentioned above, BFRS will have the right to: (i) retain the amounts received from the end customer of the User through the cash on delivery method (“COD Amount”), and/or