Financial Record Keeping and Reporting Requirements. 3.2 Personal Needs Allowance for Clients in Some Residential Addictions Programs 3.6 Internal Financial Controls (except “Inventory of Assets”) 3.7 Human Resource Control ● Personal Support Services Wage Enhancement Directive, 2014 ● Policy Guideline for CCAC and CSS Collaborative Home and Community-Based Care Coordination, 2014 ● Policy Guideline Relating to the Delivery of Personal Support Services by CCACs and CSS Agencies, 2014 ● Protocol for the Approval of Agencies under the Home Care and Community Services Act, 2012 ● Psychiatric Sessional Funding Guidelines (2004) ● Screening of Personal Support Workers (2003) ● South Oaks Gambling Screen (SOGS) ● Space Standards for Community Health Care Facilities, March 2018 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D1: Core Indicators Performance Indicators 2023-2024 Target Performance Standard *Balanced Budget - Fund Type 2 $1 >=0 **Percentage Total Margin 0.00% >= 0% Service Activity by Functional Centre (Refer to Schedule D2a) Number of Individuals Served (By Functional Centre- Refer to Schedule D2a) Monitoring Indicators Variance forecast to Actual Expenditures Variance Forecast to Actual Units of Service Alternate Level of Care (ALC) Rate Explanatory Indicators Cost per Unit Service (by Functional Centre) Cost per Individual Served (by Program/Service/Functional Centre) Client Experience Percentage of Alternate Level of Care (ALC) days * Balanced Budget Fund Type 2: HSP's are required to submit a balanced budget ** No negative variance is accepted for Total Margin Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target 2023-2024 Performance Standard Administration and Support Services 72 1 Full-time equivalents (FTE) 72 1 14.93 n/a Total Cost for Functional Centre 72 1 $2,434,007 n/a Case Management/Supportive Counselling & Services - Mental Health 72 5 09 76 Full-time equivalents (FTE) 72 5 09 76 5.00 n/a Visits 72 5 09 76 3,000 2,700 - 3,300 Not Uniquely Identified Service Recipient Interactions 72 5 09 76 70 56 - 84 Individuals Served by Functional Centre 72 5 09 76 250 200 - 300 Total Cost for Functional Centre 72 5 09 76 $367,873 n/a Service Provider Interactions 72 5 09 76 3,000 2,700 - 3,300 Clinics/Programs - General Clinic 72 5 10 20 Full-time equivalents (FTE) 72 5 10 20 55.53 n/a Visits 72 5 10 20 24,674 23,440 - 25,908 Not Uniquely Identified Service Recipient Interactions 72 5 10 20 600 510 - 690 Individuals Served by Functional Centre 72 5 10 20 8,000 7,600 - 8,400 Group Sessions 72 5 10 20 500 425 - 575 Total Cost for Functional Centre 72 5 10 20 $8,183,367 n/a Group Participant Attendances 72 5 10 20 1,333 1,200 - 1,466 Service Provider Interactions 72 5 10 20 29,031 27,870 - 30,192 Clinics/Programs - Therapy Clinic - Counselling 72 5 10 40 60 Full-time equivalents (FTE) 72 5 10 40 60 2.38 n/a Visits 72 5 10 40 60 924 785 - 1,063 Individuals Served by Functional Centre 72 5 10 40 60 225 180 - 270 Group Sessions 72 5 10 40 60 2 2 - 2 Total Cost for Functional Centre 72 5 10 40 60 $204,182 n/a Group Participant Attendances 72 5 10 40 60 205 164 - 246 Service Provider Interactions 72 5 10 40 60 1,045 941 - 1,150 Health Prom/Educ. & Com. Dev.- Chronic Disease Education, Awareness and Prevention- Diabetes 72 5 50 35 20 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 2023-2024 Target Performance Standard Full-time equivalents (FTE) 72 5 50 35 20 12.13 n/a Visits 72 5 50 35 20 8,632 8,200 - 9,064 Individuals Served by Functional Centre 72 5 50 35 20 3,483 3,135 - 3,831 Group Sessions 72 5 50 35 20 350 280 - 420 Total Cost for Functional Centre 72 5 50 35 20 $1,452,779 n/a Group Participant Attendances 72 5 50 35 20 3,523 3,171 - 3,875 Service Provider Interactions 72 5 50 35 20 9,606 9,126 - 10,086 Health Prom/Educ.& Com. Dev – Personal Health and Wellness 72 5 50 45 05 Full-time equivalents (FTE) 72 5 50 45 05 3.93 n/a Individuals Served by Functional Centre 72 5 50 45 05 900 765 - 1,035 Group Sessions 72 5 50 45 05 447 358 - 536 Total Cost for Functional Centre 72 5 50 45 05 $388,313 n/a Group Participant Attendances 72 5 50 45 05 6,579 6,250 - 6,908 Health Prom. /Educ - Palliative Care Interdisciplinary 72 5 50 94 10 Individuals Served by Functional Centre 72 5 50 94 10 230 184 - 276 Group Sessions 72 5 50 94 10 64 51 - 77 Total Cost for Functional Centre 72 5 50 94 10 $30,559 n/a Group Participant Attendances 72 5 50 94 10 1,340 1,206 - 1,474 Health Prom. /Educ - Palliative Care Pain and Symptom Management 72 5 50 94 91 Full-time equivalents (FTE) 72 5 50 94 91 1.00 n/a Not Uniquely Identified Service Recipient Interactions 72 5 50 94 91 2,996 2,696 - 3,296 Group Sessions 72 5 50 94 91 200 160 - 240 Total Cost for Functional Centre 72 5 50 94 91 $123,101 n/a CSS IH - Service Arrangement/Coordination 72 5 82 05 Full-time equivalents (FTE) 72 5 82 05 2.24 n/a Visits 72 5 82 05 9,500 9,025 - 9,975 Individuals Served by Functional Centre 72 5 82 05 325 260 - 390 Total Cost for Functional Centre 72 5 82 05 $324,443 n/a Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target 2023-2024 Performance Standard CSS IH - Meals Delivery 72 5 82 10 Full-time equivalents (FTE) 72 5 82 10 1.17 n/a Visits 72 5 82 10 5,000 4,750 - 5,250 Individuals Served by Functional Centre 72 5 82 10 680 578 - 782 Meal Delivered-Combined 72 5 82 10 31,250 30,000 - 32,500 Total Cost for Functional Centre 72 5 82 10 $454,605 n/a CSS IH - Social and Congregate Dining 72 5 82 12 Full-time equivalents (FTE) 72 5 82 12 1.03 n/a Individuals Served by Functional Centre 72 5 82 12 300 240 - 360 Attendance Days 72 5 82 12 2,075 1,868 - 2,283 Total Cost for Functional Centre 72 5 82 12 $55,535 n/a CSS IH - Transportation - Client 72 5 82 14 Full-time equivalents (FTE) 72 5 82 14 9.33 n/a Visits 72 5 82 14 20,000 19,000 - 21,000 Individuals Served by Functional Centre 72 5 82 14 1,200 1,080 - 1,320 Total Cost for Functional Centre 72 5 82 14 $730,482 n/a Service Provider Interactions 72 5 82 14 12,000 11,400 - 12,600 CSS IH - Day Services 72 5 82 20 Full-time equivalents (FTE) 72 5 82 20 4.20 n/a Hours of Care 72 5 82 20 6,899 6,554 - 7,244 Individuals Served by Functional Centre 72 5 82 20 104 83 - 125 Attendance Days 72 5 82 20 5,740 5,453 - 6,027 Total Cost for Functional Centre 72 5 82 20 $371,803 n/a CSS IH - Assisted Living Services 72 5 82 45 Full-time equivalents (FTE) 72 5 82 45 9.29 n/a Hours of Care 72 5 82 45 17,504 16,629 - 18,379 Inpatient/Resident Days 72 5 82 45 38,100 36,576 - 39,624 Individuals Served by Functional Centre 72 5 82 45 146 117 - 175 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target $571,495 2023-2024 Performance Standard n/a Total Cost for Functional Centre 72 5 82 45 Service Provider Interactions 72 5 82 45 80,000 77,600 - 82,400 CSS IH - Caregiver Support 72 5 82 50 Full-time equivalents (FTE) 72 5 82 50 2.94 n/a Visits 72 5 82 50 17,450 16,578 - 18,323 Individuals Served by Functional Centre 72 5 82 50 3,300 2,970 - 3,630 Total Cost for Functional Centre 72 5 82 50 $328,074 n/a CSS IH - Visiting - Social and Safety 72 5 82 60 Full-time equivalents (FTE) 72 5 82 60 0.19 n/a Visits 72 5 82 60 2,600 2,340 - 2,860 Individuals Served by Functional Centre 72 5 82 60 117 94 - 140 Total Cost for Functional Centre 72 5 82 60 $16,634 n/a CSS IH - Visiting - Hospice Services 72 5 82 65 Full-time equivalents (FTE) 72 5 82 65 7.78 n/a Visits 72 5 82 65 9,000 8,550 - 9,450 Individuals Served by Functional Centre 72 5 82 65 1,112 1,001 - 1,223 Total Cost for Functional Centre 72 5 82 65 $599,233 n/a CSS ABI - Day Services 72 5 83 20 Full-time equivalents (FTE) 72 5 83 20 1.16 n/a Individuals Served by Functional Centre 72 5 83 20 22 18 - 26 Attendance Days 72 5 83 20 1,280 1,152 - 1,408 Total Cost for Functional Centre 72 5 83 20 $64,331 n/a CSS ABI - Personal Support/Independence Training 72 5 83 33 Full-time equivalents (FTE) 72 5 83 33 7.50 n/a Visits 72 5 83 33 5,148 4,891 - 5,405 Individuals Served by Functional Centre 72 5 83 33 75 60 - 90 Total Cost for Functional Centre 72 5 83 33 $586,334 n/a Service Provider Interactions 72 5 83 33 8,006 7,606 - 8,406 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre 2023-2024 2023-2024 *These values are provided for information purposes only. They are not Accountability Indicators. Target Performance Standard CSS Com Sup Init - Support Service Training 72 5 84 10 Full-time equivalents (FTE) 72 5 84 10 0.70 n/a Group Sessions 72 5 84 10 25 20 - 30 Total Cost for Functional Centre 72 5 84 10 $36,566 n/a Group Participant Attendances 72 5 84 10 250 200 - 300 ACTIVITY SUMMARY Total Full-Time Equivalents for all F/C 142.43 n/a Total Visits for all F/C 105,928 102,750 - 109,106 Total Not Uniquely Identified Service Recipient Interactions for all F/C 3,666 3,299 - 4,033 Total Hours of Care for all F/C 24,403 23,183 - 25,623 Total Inpatient/Resident Days for all F/C 38,100 36,576 - 39,624 Total Individuals Served by Functional Centre for all F/C 20,469 19,446 - 21,492 Total Attendance Days for all F/C 9,095 8,640 - 9,550 Total Group Sessions for all F/C 1,588 1,429 - 1,747 Total Meals Delivered for all F/C 31,250 30,000 - 32,500 Total Group Participants for all F/C 13,230 12,569 - 13,892 Total Service Provider Interactions for all F/C 142,688 138,407 - 146,969 Total Mental Health Sessions for all F/C 0 0 - 0 Total Cost for All F/C $17,323,718 n/a Total Service Provider Group Interactions for all F/C 0 0 - 0 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2B: CHC Specific Indicators Performance Indicators 2023-2024 Performance Target Standard Proportion of eligible people who were offered and/or received cervical screening 76.2% 61 - 91.4% Proportion of eligible people who were offered and/or completed a fecal-based test for colorectal screening 48.0% 38.4 - 57.6% Inter-professional Diabetes Care Rate 99.0% 79.2 - 100% Panel Size 74.8% 59.8 - 89.8% Explanatory Indicators Client Satisfaction – Access Clinic Support Staff per Primary Care Provider Interpretation Exam Rooms Per Primary Care Provider New Grads/New Staff Non-Primary Care Activities Number of New Clients Number of Registered Clients Specialized Care Supervision of Students Third Next Available Appointment (3NAA) Non-Insured Clients Travel time High risk urban population Monitoring Indicators Breast Cancer Screening Rate Vacancy Rate Developmental Indicators CHC Clients Hospitalized for Ambulatory Care Sensitive Conditions (ACSC) Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2C: CMH&A Sector Specific Indicators Performance Indicators 2023-2024 Performance Target Standard No Performance Indicators - - Explanatory Indicators Repeat Unplanned Emergency Visits within 30 days for Mental Health conditions Repeat Unplanned Emergency Visits within 30 days for Substance Abuse conditions Average Number of Days Waited from Referral/Application to Initial Assessment Complete Average number of days waited from Initial Assessment Complete to Service Initiation Developmental Indicators Ontario Common Assessment of Need (OCAN) Ontario Perception of Care Tool for MH&A (OPOC) Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2D: CSS Sector Specific Indicators Performance Indicators 2023-2024 Performance Target Standard No Performance Indicators - - Explanatory Indicators Number of persons waiting for service (by functional centre) Developmental Indicators Average Number of Days Waited for First Service (By Functional Centre) Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D3: Local Obligations This schedule sets out provincial goals identified by Ontario Health (OH) and the Local Obligations associated with each of the goals. The provincial goals apply to all HSPs and HSPs must select the most appropriate obligation(s) under each goal for implementation. HSPs must provide a report on the progress of their implementation(s) as per direction provided by OH regional teams. Goal: Improve Access and Flow by Reducing Alternate Level of Care (ALC) Local Obligations related to goal: ● Participate in and align with regional plans to support admission diversion, maximize capacity, and support patients transition to community. Goal: Advance Indigenous Health Strategies and Outcomes Local Obligations related to goal: ● Develop and/or advance First Nations, Inuit, Métis and Urban Indigenous (FNIMUI) FNIMUI Health Workplan:
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Financial Record Keeping and Reporting Requirements. 3.2 Personal Needs Allowance for Clients in Some Residential Addictions Programs 3.6 Internal Financial Controls (except “Inventory of Assets”) 3.7 Human Resource Control ● Personal Support Services Wage Enhancement Directive, 2014 ● Policy Guideline for CCAC and CSS Collaborative Home and Community-Based Care Coordination, 2014 ● Policy Guideline Relating to the Delivery of Personal Support Services by CCACs and CSS Agencies, 2014 ● Protocol for the Approval of Agencies under the Home Care and Community Services Act, 2012 ● Psychiatric Sessional Funding Guidelines (2004) ● Screening of Personal Support Workers (2003) ● South Oaks Gambling Screen (SOGS) ● Space Standards for Community Health Care Facilities, March 2018 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Central Region Health Service Provider: Scarborough Waypoint Centre for Healthy Communities Mental Health Care 2023-2024 Schedule D1: Core Indicators Performance Indicators 2023-2024 Performance Target Performance Standard *Balanced Budget - Fund Type 2 $1 0 >=0 **Percentage Total Margin 0.00% >= =0% Service Activity by Functional Centre (Refer to Schedule D2a) Number of Individuals Served (By Functional Centre- Refer to Schedule D2a) Monitoring Indicators Variance forecast to Actual Expenditures Variance Forecast to Actual Units of Service Alternate Level of Care (ALC) Rate Explanatory Indicators Cost per Unit Service (by Functional Centre) Cost per Individual Served (by Program/Service/Functional Centre) Client Experience Percentage of Alternate Level of Care (ALC) days * Balanced Budget Fund Type 2: HSP's are required to submit a balanced budget ** No negative variance is accepted for Total Margin Multi-Sector Service Accountability Agreements Ontario Health - Toronto Central Region Health Service Provider: Scarborough Waypoint Centre for Healthy Communities Mental Health Care 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target 2023-2024 Performance Standard Administration and Support Services 72 1 Full-time equivalents (FTE) 72 1 14.93 1.20 n/a Total Cost for Functional Centre 72 1 $2,434,007 273,600 n/a Case ManagementMH Child/Supportive Counselling & Services - Mental Health Adolescent 72 5 09 10 76 50 Visits 72 5 10 76 50 24 19 - 29 Individuals Served by Functional Centre 72 5 10 76 50 12 10 - 14 Total Cost for Functional Centre 72 5 10 76 50 $130,050 n/a Service Provider Interactions 72 5 10 76 50 24 19 - 29 COM Residential Addiction - Treatment Services-Substance Abuse 72 5 40 78 11 Inpatient/Resident Days 72 5 40 78 11 986 838 - 1,134 Individuals Served by Functional Centre 72 5 40 78 11 3 2 - 4 Attendance Days 72 5 40 78 11 986 838 - 1,134 Total Cost for Functional Centre 72 5 40 78 11 $535,500 n/a Service Provider Interactions 72 5 40 78 11 986 838 - 1,134 Health Prom/Educ & Dev - Psycho-Geriatric 72 5 50 96 76 Full-time equivalents (FTE) 72 5 09 50 96 76 5.00 12.80 n/a Visits 72 5 09 50 96 76 3,000 2,700 1,690 1,521 - 3,300 1,859 Not Uniquely Identified Service Recipient Interactions 72 5 09 50 96 76 70 56 175 140 - 84 210 Individuals Served by Functional Centre 72 5 09 50 96 76 250 200 262 210 - 300 314 Group Sessions 72 5 50 96 76 520 442 - 598 Total Cost for Functional Centre 72 5 09 50 96 76 $367,873 n/a Service Provider Interactions 72 5 09 76 3,000 2,700 - 3,300 Clinics/Programs - General Clinic 72 5 10 20 Full-time equivalents (FTE) 72 5 10 20 55.53 n/a Visits 72 5 10 20 24,674 23,440 - 25,908 Not Uniquely Identified Service Recipient Interactions 72 5 10 20 600 510 - 690 Individuals Served by Functional Centre 72 5 10 20 8,000 7,600 - 8,400 Group Sessions 72 5 10 20 500 425 - 575 Total Cost for Functional Centre 72 5 10 20 $8,183,367 1,654,975 n/a Group Participant Attendances 72 5 10 20 1,333 1,200 50 96 76 3,700 3,330 - 1,466 Service Provider Interactions 4,070 Consumer Survivor Initiatives - Peer/Self Help 72 5 10 20 29,031 27,870 - 30,192 Clinics/Programs - Therapy Clinic - Counselling 72 5 10 40 60 Full-time equivalents (FTE) 72 5 10 40 60 2.38 n/a 51 76 11 Visits 72 5 10 40 60 924 785 51 76 11 4,624 4,162 - 1,063 5,086 Individuals Served by Functional Centre 72 5 10 40 60 225 180 51 76 11 300 240 - 270 360 Group Sessions 72 5 10 40 60 2 2 51 76 11 270 216 - 2 324 Total Cost for Functional Centre 72 5 10 40 60 51 76 11 $204,182 163,914 n/a Group Participant Attendances 72 5 10 40 60 205 164 51 76 11 1,856 1,670 - 246 Service Provider Interactions 72 5 10 40 60 1,045 941 - 1,150 Health Prom/Educ. & Com. Dev.- Chronic Disease Education, Awareness and Prevention- Diabetes 72 5 50 35 20 2,042 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Central Region Health Service Provider: Scarborough Waypoint Centre for Healthy Communities 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 2023-2024 Target Performance Standard Full-time equivalents (FTE) 72 5 50 35 20 12.13 n/a Visits 72 5 50 35 20 8,632 8,200 - 9,064 Individuals Served by Functional Centre 72 5 50 35 20 3,483 3,135 - 3,831 Group Sessions 72 5 50 35 20 350 280 - 420 Total Cost for Functional Centre 72 5 50 35 20 $1,452,779 n/a Group Participant Attendances 72 5 50 35 20 3,523 3,171 - 3,875 Service Provider Interactions 72 5 50 35 20 9,606 9,126 - 10,086 Mental Health Prom/Educ.& Com. Dev – Personal Health and Wellness 72 5 50 45 05 Full-time equivalents (FTE) 72 5 50 45 05 3.93 n/a Individuals Served by Functional Centre 72 5 50 45 05 900 765 - 1,035 Group Sessions 72 5 50 45 05 447 358 - 536 Total Cost for Functional Centre 72 5 50 45 05 $388,313 n/a Group Participant Attendances 72 5 50 45 05 6,579 6,250 - 6,908 Health Prom. /Educ - Palliative Care Interdisciplinary 72 5 50 94 10 Individuals Served by Functional Centre 72 5 50 94 10 230 184 - 276 Group Sessions 72 5 50 94 10 64 51 - 77 Total Cost for Functional Centre 72 5 50 94 10 $30,559 n/a Group Participant Attendances 72 5 50 94 10 1,340 1,206 - 1,474 Health Prom. /Educ - Palliative Care Pain and Symptom Management 72 5 50 94 91 Full-time equivalents (FTE) 72 5 50 94 91 1.00 n/a Not Uniquely Identified Service Recipient Interactions 72 5 50 94 91 2,996 2,696 - 3,296 Group Sessions 72 5 50 94 91 200 160 - 240 Total Cost for Functional Centre 72 5 50 94 91 $123,101 n/a CSS IH - Service Arrangement/Coordination 72 5 82 05 Full-time equivalents (FTE) 72 5 82 05 2.24 n/a Visits 72 5 82 05 9,500 9,025 - 9,975 Individuals Served by Functional Centre 72 5 82 05 325 260 - 390 Total Cost for Functional Centre 72 5 82 05 $324,443 n/a Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target 2023-2024 Performance Standard CSS IH - Meals Delivery 72 5 82 10 Full-time equivalents (FTE) 72 5 82 10 1.17 n/a Visits 72 5 82 10 5,000 4,750 - 5,250 Individuals Served by Functional Centre 72 5 82 10 680 578 - 782 Meal Delivered-Combined 72 5 82 10 31,250 30,000 - 32,500 Total Cost for Functional Centre 72 5 82 10 $454,605 n/a CSS IH - Social and Congregate Dining 72 5 82 12 Full-time equivalents (FTE) 72 5 82 12 1.03 n/a Individuals Served by Functional Centre 72 5 82 12 300 240 - 360 Attendance Days 72 5 82 12 2,075 1,868 - 2,283 Total Cost for Functional Centre 72 5 82 12 $55,535 n/a CSS IH - Transportation - Client 72 5 82 14 Full-time equivalents (FTE) 72 5 82 14 9.33 n/a Visits 72 5 82 14 20,000 19,000 - 21,000 Individuals Served by Functional Centre 72 5 82 14 1,200 1,080 - 1,320 Total Cost for Functional Centre 72 5 82 14 $730,482 n/a Service Provider Interactions 72 5 82 14 12,000 11,400 - 12,600 CSS IH - Day Services 72 5 82 20 Full-time equivalents (FTE) 72 5 82 20 4.20 n/a Hours of Care 72 5 82 20 6,899 6,554 - 7,244 Individuals Served by Functional Centre 72 5 82 20 104 83 - 125 Attendance Days 72 5 82 20 5,740 5,453 - 6,027 Total Cost for Functional Centre 72 5 82 20 $371,803 n/a CSS IH - Assisted Living Services 72 5 82 45 Full-time equivalents (FTE) 72 5 82 45 9.29 n/a Hours of Care 72 5 82 45 17,504 16,629 - 18,379 Inpatient/Resident Days 72 5 82 45 38,100 36,576 - 39,624 Individuals Served by Functional Centre 72 5 82 45 146 117 - 175 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target $571,495 2023-2024 Performance Standard n/a Total Cost for Functional Centre 72 5 82 45 Service Provider Interactions 72 5 82 45 80,000 77,600 - 82,400 CSS IH - Caregiver Support 72 5 82 50 Full-time equivalents (FTE) 72 5 82 50 2.94 n/a Visits 72 5 82 50 17,450 16,578 - 18,323 Individuals Served by Functional Centre 72 5 82 50 3,300 2,970 - 3,630 Total Cost for Functional Centre 72 5 82 50 $328,074 n/a CSS IH - Visiting - Social and Safety 72 5 82 60 Full-time equivalents (FTE) 72 5 82 60 0.19 n/a Visits 72 5 82 60 2,600 2,340 - 2,860 Individuals Served by Functional Centre 72 5 82 60 117 94 - 140 Total Cost for Functional Centre 72 5 82 60 $16,634 n/a CSS IH - Visiting - Hospice Services 72 5 82 65 Full-time equivalents (FTE) 72 5 82 65 7.78 n/a Visits 72 5 82 65 9,000 8,550 - 9,450 Individuals Served by Functional Centre 72 5 82 65 1,112 1,001 - 1,223 Total Cost for Functional Centre 72 5 82 65 $599,233 n/a CSS ABI - Day Services 72 5 83 20 Full-time equivalents (FTE) 72 5 83 20 1.16 n/a Individuals Served by Functional Centre 72 5 83 20 22 18 - 26 Attendance Days 72 5 83 20 1,280 1,152 - 1,408 Total Cost for Functional Centre 72 5 83 20 $64,331 n/a CSS ABI - Personal Support/Independence Training 72 5 83 33 Full-time equivalents (FTE) 72 5 83 33 7.50 n/a Visits 72 5 83 33 5,148 4,891 - 5,405 Individuals Served by Functional Centre 72 5 83 33 75 60 - 90 Total Cost for Functional Centre 72 5 83 33 $586,334 n/a Service Provider Interactions 72 5 83 33 8,006 7,606 - 8,406 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre 2023-2024 2023-2024 *These values are provided for information purposes only. They are not Accountability Indicators. Target Performance Standard CSS Com Sup Init - Support Service Training Provincial & Regional Health System Development 72 5 84 10 75 Full-time equivalents (FTE) 72 5 84 10 0.70 75 1.20 n/a Group Sessions 72 5 84 10 25 20 - 30 Total Cost for Functional Centre 72 5 84 10 75 $36,566 302,073 n/a Group Participant Attendances CSS IH - Social and Congregate Dining 72 5 84 10 250 200 82 12 Full-time equivalents (FTE) 72 5 82 12 0.20 n/a Individuals Served by Functional Centre 72 5 82 12 240 192 - 300 288 Attendance Days 72 5 82 12 2,200 1,980 - 2,420 Total Cost for Functional Centre 72 5 82 12 $466,200 n/a ACTIVITY SUMMARY Total Full-Time Equivalents for all F/C 142.43 15.40 n/a Total Visits for all F/C 105,928 102,750 6,338 6,021 - 109,106 6,655 Total Not Uniquely Identified Service Recipient Interactions for all F/C 3,666 3,299 175 140 - 4,033 210 Total Hours of Care for all F/C 24,403 23,183 0 0 - 25,623 0 Total Inpatient/Resident Days for all F/C 38,100 36,576 986 838 - 39,624 1,134 Total Individuals Served by Functional Centre for all F/C 20,469 19,446 817 694 - 21,492 940 Total Attendance Days for all F/C 9,095 8,640 3,186 2,867 - 9,550 3,505 Total Group Sessions for all F/C 1,588 1,429 790 672 - 1,747 909 Total Meals Delivered for all F/C 31,250 30,000 0 0 - 32,500 0 Total Group Participants for all F/C 13,230 12,569 5,556 5,278 - 13,892 5,834 Total Service Provider Interactions for all F/C 142,688 138,407 1,010 909 - 146,969 1,111 Total Mental Health Sessions for all F/C 0 0 - 0 Total Cost for All F/C $17,323,718 3,526,312 n/a Total Service Provider Group Interactions for all F/C 0 0 - 0 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Central Region Health Service Provider: Scarborough Waypoint Centre for Healthy Communities 2023-2024 Schedule D2B: CHC Specific Indicators Performance Indicators 2023-2024 Performance Target Standard Proportion of eligible people who were offered and/or received cervical screening 76.2% 61 - 91.4% Proportion of eligible people who were offered and/or completed a fecal-based test for colorectal screening 48.0% 38.4 - 57.6% Inter-professional Diabetes Mental Health Care Rate 99.0% 79.2 - 100% Panel Size 74.8% 59.8 - 89.8% Explanatory Indicators Client Satisfaction – Access Clinic Support Staff per Primary Care Provider Interpretation Exam Rooms Per Primary Care Provider New Grads/New Staff Non-Primary Care Activities Number of New Clients Number of Registered Clients Specialized Care Supervision of Students Third Next Available Appointment (3NAA) Non-Insured Clients Travel time High risk urban population Monitoring Indicators Breast Cancer Screening Rate Vacancy Rate Developmental Indicators CHC Clients Hospitalized for Ambulatory Care Sensitive Conditions (ACSC) Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2C: CMH&A Sector Specific Indicators Performance Indicators 2023-2024 Target Performance Target Standard No Performance Indicators - - Explanatory Indicators Repeat Unplanned Emergency Visits within 30 days for Mental Health conditions Repeat Unplanned Emergency Visits within 30 days for Substance Abuse conditions Average Number of Days Waited from Referral/Application to Initial Assessment Complete Average number of days waited from Initial Assessment Complete to Service Initiation Developmental Indicators Ontario Common Assessment of Need (OCAN) Ontario Perception of Care Tool for MH&A (OPOC) Multi-Sector Service Accountability Agreements Ontario Health - Toronto Central Region Health Service Provider: Scarborough Waypoint Centre for Healthy Communities Mental Health Care 2023-2024 Schedule D2D: CSS Sector Specific Indicators Performance Indicators 2023-2024 Performance Target Standard No Performance Indicators - - Explanatory Indicators Number of persons waiting for service (by functional centre) Developmental Indicators Average Number of Days Waited for First Service (By Functional Centre) Multi-Sector Service Accountability Agreements Ontario Health - Toronto Central Region Health Service Provider: Scarborough Waypoint Centre for Healthy Communities Mental Health Care 2023-2024 Schedule D3: Local Obligations This schedule sets out provincial goals identified by Ontario Health (OH) and the Local Obligations associated with each of the goals. The provincial goals apply to all HSPs and HSPs must select the most appropriate obligation(s) under each goal for implementation. HSPs must provide a report on the progress of their implementation(s) as per direction provided by OH regional teams. Goal: Improve Access and Flow by Reducing Alternate Level of Care (ALC) Local Obligations related to goal: ● Participate in and align with regional plans to support admission diversion, maximize capacity, and support patients transition to community. Goal: Advance Indigenous Health Strategies and Outcomes Local Obligations related to goal: ● Develop and/or advance First Nations, Inuit, Métis and Urban Indigenous (FNIMUI) FNIMUI Health Workplan:
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Financial Record Keeping and Reporting Requirements. 3.2 Personal Needs Allowance for Clients in Some Residential Addictions Programs 3.6 Internal Financial Controls (except “Inventory of Assets”) 3.7 Human Resource Control ● Personal Support Services Wage Enhancement Directive, 2014 ● Policy Guideline for CCAC and CSS Collaborative Home and Community-Based Care Coordination, 2014 ● Policy Guideline Relating to the Delivery of Personal Support Services by CCACs and CSS Agencies, 2014 ● Protocol for the Approval of Agencies under the Home Care and Community Services Act, 2012 ● Psychiatric Sessional Funding Guidelines (2004) ● Screening of Personal Support Workers (2003) ● South Oaks Gambling Screen (SOGS) ● Space Standards for Community Health Care Facilities, March 2018 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities Unity Health Toronto 2023-2024 Schedule D1: Core Indicators Performance Indicators 2023-2024 Target Performance Standard *Balanced Budget - Fund Type 2 $1 0 >=0 **Percentage Total Margin 0.00% >= 0% Service Activity by Functional Centre (Refer to Schedule D2a) Number of Individuals Served (By Functional Centre- Refer to Schedule D2a) Monitoring Indicators Variance forecast to Actual Expenditures Variance Forecast to Actual Units of Service Alternate Level of Care (ALC) Rate Explanatory Indicators Cost per Unit Service (by Functional Centre) Cost per Individual Served (by Program/Service/Functional Centre) Client Experience Percentage of Alternate Level of Care (ALC) days * Balanced Budget Fund Type 2: HSP's are required to submit a balanced budget ** No negative variance is accepted for Total Margin Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Unity Health Toronto 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for Healthy Communities information purposes only. They are not Accountability Indicators. 2023-2024 2023-2024 Performance Standard Target Administration and Support Services 72 1 Full-time equivalents (FTE) 72 1 2.00 n/a Total Cost for Functional Centre 72 1 $209,049 n/a Medical Resources 72 5 07 Total Cost for Functional Centre 72 5 07 $1,390,789 n/a Mental Health Sessions 72 5 07 2,335 2,102 - 2,569 Case Management/Supportive Counselling & Services - Mental Health 72 5 09 76 Full-time equivalents (FTE) 72 5 09 76 4.00 n/a Visits 72 5 09 76 3,492 3,143 - 3,841 Individuals Served by Functional Centre 72 5 09 76 350 280 - 420 Total Cost for Functional Centre 72 5 09 76 $720,666 n/a Service Provider Interactions 72 5 09 76 3,492 3,143 - 3,841 Clinics/Programs - General Clinic 72 5 10 20 Total Cost for Functional Centre 72 5 10 20 $100,000 n/a MH Assertive Community Treatment Teams 72 5 10 76 20 Full-time equivalents (FTE) 72 5 10 76 20 26.00 n/a Visits 72 5 10 76 20 34,749 33,359 - 36,139 Individuals Served by Functional Centre 72 5 10 76 20 292 234 - 350 Group Sessions 72 5 10 76 20 100 80 - 120 Total Cost for Functional Centre 72 5 10 76 20 $3,375,303 n/a Group Participant Attendances 72 5 10 76 20 350 280 - 420 Service Provider Interactions 72 5 10 76 20 34,749 33,359 - 36,139 Service Provider Group Interactions 72 5 10 76 20 504 428 - 580 MH Community Clinic 72 5 10 76 30 Full-time equivalents (FTE) 72 5 10 76 30 5.51 n/a Visits 72 5 10 76 30 3,662 3,296 - 4,028 Individuals Served by Functional Centre 72 5 10 76 30 850 723 - 978 Group Sessions 72 5 10 76 30 104 83 - 125 Total Cost for Functional Centre 72 5 10 76 30 $557,408 n/a Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Unity Health Toronto 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 2023-2024 Performance Standard Target Group Participant Attendances 72 5 10 76 30 312 250 - 374 MH Child/Adolescent 72 5 10 76 50 Full-time equivalents (FTE) 72 5 10 76 50 3.40 n/a Visits 72 5 10 76 50 540 459 - 621 Individuals Served by Functional Centre 72 5 10 76 50 145 116 - 174 Total Cost for Functional Centre 72 5 10 76 50 $339,800 n/a MH Early Intervention 72 5 10 76 51 Full-time equivalents (FTE) 72 5 10 76 51 7.00 n/a Visits 72 5 10 76 51 4,000 3,600 - 4,400 Individuals Served by Functional Centre 72 5 10 76 51 85 68 - 102 Group Sessions 72 5 10 76 51 50 40 - 60 Total Cost for Functional Centre 72 5 10 76 51 $725,630 n/a Group Participant Attendances 72 5 10 76 51 100 80 - 120 Service Provider Interactions 72 5 10 76 51 4,000 3,600 - 4,400 Service Provider Group Interactions 72 5 10 76 51 108 86 - 130 MH Psycho-geriatric 72 5 10 76 96 Full-time equivalents (FTE) 72 5 10 76 96 1.60 n/a Visits 72 5 10 76 96 1,524 1,372 - 1,676 Individuals Served by Functional Centre 72 5 10 76 96 500 425 - 575 Total Cost for Functional Centre 72 5 10 76 96 $158,205 n/a Service Provider Interactions 72 5 10 76 96 1,524 1,372 - 1,676 Addictions Treatment-Substance Abuse 72 5 10 78 11 Full-time equivalents (FTE) 72 5 10 78 11 11.21 n/a Visits 72 5 10 78 11 9,797 9,307 - 10,287 Individuals Served by Functional Centre 72 5 10 78 11 1,600 1,440 - 1,760 Group Sessions 72 5 10 78 11 200 160 - 240 Total Cost for Functional Centre 72 5 10 78 11 $1,050,215 n/a Group Participant Attendances 72 5 10 78 11 1,330 1,197 - 1,463 Service Provider Interactions 72 5 10 78 11 1,225 1,103 - 1,348 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Unity Health Toronto 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 2023-2024 Performance Standard Target Service Provider Group Interactions 72 5 10 78 11 490 392 - 588 Addictions Withdrawal Mgmt. 72 5 10 78 20 Full-time equivalents (FTE) 72 5 10 78 20 3.00 n/a Visits 72 5 10 78 20 960 816 - 1,104 Individuals Served by Functional Centre 72 5 10 78 20 488 390 - 586 Total Cost for Functional Centre 72 5 10 78 20 $252,037 n/a Crisis Intervention - Mental Health 72 5 15 76 Full-time equivalents (FTE) 72 5 15 76 18.89 n/a Visits 72 5 15 76 9,337 8,870 - 9,804 Individuals Served by Functional Centre 72 5 15 76 2,496 2,246 - 2,746 Total Cost for Functional Centre 72 5 15 76 $1,974,050 n/a Service Provider Interactions 72 5 15 76 3,720 3,348 - 4,092 Day/Night Care Mental Health General 72 5 20 76 10 Full-time equivalents (FTE) 72 5 20 76 10 3.76 n/a Visits 72 5 20 76 10 2,000 1,800 - 2,200 Individuals Served by Functional Centre 72 5 20 76 10 298 238 - 358 Group Sessions 72 5 20 76 10 400 320 - 480 Total Cost for Functional Centre 72 5 20 76 10 $400,538 n/a Group Participant Attendances 72 5 20 76 10 1,200 1,080 - 1,320 Service Provider Interactions 72 5 20 76 10 1,600 1,440 - 1,760 Day/Evening Addictions Treatment 72 5 20 78 10 Full-time equivalents (FTE) 72 5 20 78 10 3.56 n/a Individuals Served by Functional Centre 72 5 20 78 10 120 96 - 144 Group Sessions 72 5 20 78 10 1,560 1,404 - 1,716 Total Cost for Functional Centre 72 5 20 78 10 $316,589 n/a Group Participant Attendances 72 5 20 78 10 10,920 10,374 - 11,466 Service Provider Interactions 72 5 20 78 10 104 83 - 125 COM Residential Addiction - Supportive Treatment 72 5 40 78 30 Full-time equivalents (FTE) 72 5 40 78 30 4.80 n/a Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Unity Health Toronto 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target 2023-2024 Performance Standard Administration and Support Services 72 1 Full-time equivalents (FTE) 72 1 14.93 n/a Total Cost for Functional Centre 72 1 5 40 78 30 $2,434,007 498,645 n/a Case Management/Supportive Counselling & Services COM Residential Addiction - Mental Health Withdrawal Management Centres 72 5 09 76 40 78 45 Full-time equivalents (FTE) 72 5 09 76 5.00 40 78 45 58.67 n/a Visits Inpatient/Resident Days 72 5 09 76 3,000 2,700 40 78 45 24,090 22,886 - 3,300 Not Uniquely Identified Service Recipient Interactions 72 5 09 76 70 56 - 84 25,295 Individuals Served by Functional Centre 72 5 09 76 250 200 40 78 45 3,042 2,738 - 300 3,346 Total Cost for Functional Centre 72 5 09 76 40 78 45 $367,873 6,140,350 n/a Service Provider Interactions 72 5 09 76 3,000 2,700 40 78 45 4,800 4,320 - 3,300 Clinics/Programs 5,280 Information and Referral Service - General Clinic Provincial - Substance Abuse 72 5 10 20 70 78 11 Full-time equivalents (FTE) 72 5 10 20 55.53 n/a Visits 72 5 10 20 24,674 23,440 - 25,908 Not Uniquely Identified Service Recipient Interactions 72 5 10 20 600 510 - 690 Individuals Served by Functional Centre 72 5 10 20 8,000 7,600 - 8,400 Group Sessions 72 5 10 20 500 425 - 575 Total Cost for Functional Centre 72 5 10 20 $8,183,367 n/a Group Participant Attendances 72 5 10 20 1,333 1,200 - 1,466 Service Provider Interactions 72 5 10 20 29,031 27,870 - 30,192 Clinics/Programs - Therapy Clinic - Counselling 72 5 10 40 60 Full-time equivalents (FTE) 72 5 10 40 60 2.38 n/a Visits 72 5 10 40 60 924 785 - 1,063 Individuals Served by Functional Centre 72 5 10 40 60 225 180 - 270 Group Sessions 72 5 10 40 60 2 2 - 2 Total Cost for Functional Centre 72 5 10 40 60 $204,182 n/a Group Participant Attendances 72 5 10 40 60 205 164 - 246 Service Provider Interactions 72 5 10 40 60 1,045 941 - 1,150 Health Prom/Educ. & Com. Dev.- Chronic Disease Education, Awareness and Prevention- Diabetes 72 5 50 35 20 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 2023-2024 Target Performance Standard Full-time equivalents (FTE) 72 5 50 35 20 12.13 n/a Visits 72 5 50 35 20 8,632 8,200 - 9,064 Individuals Served by Functional Centre 72 5 50 35 20 3,483 3,135 - 3,831 Group Sessions 72 5 50 35 20 350 280 - 420 Total Cost for Functional Centre 72 5 50 35 20 $1,452,779 n/a Group Participant Attendances 72 5 50 35 20 3,523 3,171 - 3,875 Service Provider Interactions 72 5 50 35 20 9,606 9,126 - 10,086 Health Prom/Educ.& Com. Dev – Personal Health and Wellness 72 5 50 45 05 Full-time equivalents (FTE) 72 5 50 45 05 3.93 n/a Individuals Served by Functional Centre 72 5 50 45 05 900 765 - 1,035 Group Sessions 72 5 50 45 05 447 358 - 536 Total Cost for Functional Centre 72 5 50 45 05 $388,313 n/a Group Participant Attendances 72 5 50 45 05 6,579 6,250 - 6,908 Health Prom. /Educ - Palliative Care Interdisciplinary 72 5 50 94 10 Individuals Served by Functional Centre 72 5 50 94 10 230 184 - 276 Group Sessions 72 5 50 94 10 64 51 - 77 Total Cost for Functional Centre 72 5 50 94 10 $30,559 n/a Group Participant Attendances 72 5 50 94 10 1,340 1,206 - 1,474 Health Prom. /Educ - Palliative Care Pain and Symptom Management 72 5 50 94 91 Full-time equivalents (FTE) 72 5 50 94 91 1.00 70 78 11 4.38 n/a Not Uniquely Identified Service Recipient Interactions 72 5 50 94 91 2,996 2,696 70 78 11 42,000 40,740 - 3,296 Group Sessions 72 5 50 94 91 200 160 - 240 43,260 Total Cost for Functional Centre 72 5 50 94 91 70 78 11 $123,101 462,000 n/a CSS IH - Service Arrangement/Coordination 72 5 82 05 Full-time equivalents (FTE) 72 5 82 05 2.24 n/a Visits 72 5 82 05 9,500 9,025 - 9,975 Individuals Served by Functional Centre 72 5 82 05 325 260 - 390 Total Cost for Functional Centre 72 5 82 05 $324,443 n/a Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target 2023-2024 Performance Standard CSS IH - Meals Delivery 72 5 82 10 Full-time equivalents (FTE) 72 5 82 10 1.17 n/a Visits 72 5 82 10 5,000 4,750 - 5,250 Individuals Served by Functional Centre 72 5 82 10 680 578 - 782 Meal Delivered-Combined 72 5 82 10 31,250 30,000 - 32,500 Total Cost for Functional Centre 72 5 82 10 $454,605 n/a CSS IH - Social and Congregate Dining 72 5 82 12 Full-time equivalents (FTE) 72 5 82 12 1.03 n/a Individuals Served by Functional Centre 72 5 82 12 300 240 - 360 Attendance Days 72 5 82 12 2,075 1,868 - 2,283 Total Cost for Functional Centre 72 5 82 12 $55,535 n/a CSS IH - Transportation - Client 72 5 82 14 Full-time equivalents (FTE) 72 5 82 14 9.33 n/a Visits 72 5 82 14 20,000 19,000 - 21,000 Individuals Served by Functional Centre 72 5 82 14 1,200 1,080 - 1,320 Total Cost for Functional Centre 72 5 82 14 $730,482 n/a Service Provider Interactions 72 5 82 14 12,000 11,400 - 12,600 CSS IH - Day Services 72 5 82 20 Full-time equivalents (FTE) 72 5 82 20 4.20 19.00 n/a Hours of Care 72 5 82 20 6,899 6,554 - 7,244 Individuals Served by Functional Centre 72 5 82 20 104 83 310 248 - 125 372 Attendance Days 72 5 82 20 5,740 5,453 9,500 9,025 - 6,027 9,975 Total Cost for Functional Centre 72 5 82 20 $371,803 2,600,819 n/a CSS IH - Assisted Living Services Overnight Stay Care 72 5 82 45 40 Full-time equivalents (FTE) 72 5 82 45 9.29 40 2.80 n/a Hours of Care 72 5 82 45 17,504 16,629 - 18,379 Inpatient/Resident Days 72 5 82 45 38,100 36,576 40 1,040 936 - 39,624 1,144 Individuals Served by Functional Centre 72 5 82 45 146 117 40 55 44 - 175 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target $571,495 2023-2024 Performance Standard n/a 66 Total Cost for Functional Centre 72 5 82 45 Service Provider Interactions 72 5 82 45 80,000 77,600 - 82,400 40 $225,559 n/a CSS IH - Caregiver Support 72 5 82 50 Full-time equivalents (FTE) 72 5 82 50 2.94 1.10 n/a Visits 72 5 82 50 17,450 16,578 22,000 20,900 - 18,323 23,100 Individuals Served by Functional Centre 72 5 82 50 3,300 2,970 1,440 1,296 - 3,630 1,584 Total Cost for Functional Centre 72 5 82 50 $328,074 96,042 n/a CSS IH ACTIVITY SUMMARY - Visiting - Social and Safety 72 5 82 60 s Total Full-time equivalents (FTE) 72 5 82 60 0.19 Time Equivalents for all F/C 180.68 n/a Total Visits 72 5 82 60 2,600 2,340 for all F/C 92,061 89,299 - 2,860 Individuals Served by Functional Centre 72 5 82 60 117 94 - 140 Total Cost for Functional Centre 72 5 82 60 $16,634 n/a CSS IH - Visiting - Hospice Services 72 5 82 65 Full-time equivalents (FTE) 72 5 82 65 7.78 n/a Visits 72 5 82 65 9,000 8,550 - 9,450 Individuals Served by Functional Centre 72 5 82 65 1,112 1,001 - 1,223 Total Cost for Functional Centre 72 5 82 65 $599,233 n/a CSS ABI - Day Services 72 5 83 20 Full-time equivalents (FTE) 72 5 83 20 1.16 n/a Individuals Served by Functional Centre 72 5 83 20 22 18 - 26 Attendance Days 72 5 83 20 1,280 1,152 - 1,408 Total Cost for Functional Centre 72 5 83 20 $64,331 n/a CSS ABI - Personal Support/Independence Training 72 5 83 33 Full-time equivalents (FTE) 72 5 83 33 7.50 n/a Visits 72 5 83 33 5,148 4,891 - 5,405 Individuals Served by Functional Centre 72 5 83 33 75 60 - 90 Total Cost for Functional Centre 72 5 83 33 $586,334 n/a Service Provider Interactions 72 5 83 33 8,006 7,606 - 8,406 94,823 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities Unity Health Toronto 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre 2023-2024 2023-2024 2024Performance *These values are provided for information purposes only. They are not Accountability Indicators. Target Performance Standard CSS Com Sup Init - Support Service Training 72 5 84 10 Full-time equivalents (FTE) 72 5 84 10 0.70 n/a Group Sessions 72 5 84 10 25 20 - 30 Total Cost for Functional Centre 72 5 84 10 $36,566 n/a Group Participant Attendances 72 5 84 10 250 200 - 300 ACTIVITY SUMMARY Total Full-Time Equivalents for all F/C 142.43 n/a Total Visits for all F/C 105,928 102,750 - 109,106 Total Not Uniquely Identified Service Recipient Interactions for all F/C 3,666 3,299 42,000 40,740 - 4,033 43,260 Total Hours of Care for all F/C 24,403 23,183 0 0 - 25,623 0 Total Inpatient/Resident Days for all F/C 38,100 36,576 25,130 24,125 - 39,624 26,135 Total Individuals Served by Functional Centre for all F/C 20,469 19,446 12,071 11,467 - 21,492 12,675 Total Attendance Days for all F/C 9,095 8,640 9,500 9,025 - 9,550 9,975 Total Group Sessions for all F/C 1,588 1,429 2,414 2,173 - 1,747 2,655 Total Meals Delivered for all F/C 31,250 30,000 - 32,500 Total Group Participants for all F/C 13,230 12,569 - 13,892 Total Service Provider Interactions for all F/C 142,688 138,407 - 146,969 Total Mental Health Sessions for all F/C 0 0 - 0 Total Group Participants for all F/C 14,212 13,501 - 14,923 Total Service Provider Interactions for all F/C 55,214 53,558 - 56,870 Total Mental Health Sessions for all F/C 2,335 2,102 - 2,569 Total Cost for All F/C $17,323,718 21,593,694 n/a Total Service Provider Group Interactions for all F/C 0 0 1,102 992 - 0 1,212 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2B: CHC Specific Indicators Performance Indicators 2023-2024 Performance Target Standard Proportion of eligible people who were offered and/or received cervical screening 76.2% 61 - 91.4% Proportion of eligible people who were offered and/or completed a fecal-based test for colorectal screening 48.0% 38.4 - 57.6% Inter-professional Diabetes Care Rate 99.0% 79.2 - 100% Panel Size 74.8% 59.8 - 89.8% Explanatory Indicators Client Satisfaction – Access Clinic Support Staff per Primary Care Provider Interpretation Exam Rooms Per Primary Care Provider New Grads/New Staff Non-Primary Care Activities Number of New Clients Number of Registered Clients Specialized Care Supervision of Students Third Next Available Appointment (3NAA) Non-Insured Clients Travel time High risk urban population Monitoring Indicators Breast Cancer Screening Rate Vacancy Rate Developmental Indicators CHC Clients Hospitalized for Ambulatory Care Sensitive Conditions (ACSC) Multi-Sector Service Accountability Agreements Ontario Unity Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2C: CMH&A Sector Specific Indicators Performance Indicators 2023-2024 Performance Target Standard No Performance Indicators - - Explanatory Indicators Repeat Unplanned Emergency Visits within 30 days for Mental Health conditions Repeat Unplanned Emergency Visits within 30 days for Substance Abuse conditions Average Number of Days Waited from Referral/Application to Initial Assessment Complete Average number of days waited from Initial Assessment Complete to Service Initiation Developmental Indicators Ontario Common Assessment of Need (OCAN) Ontario Perception of Care Tool for MH&A (OPOC) Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2D: CSS Sector Specific Indicators Performance Indicators 2023-2024 Performance Target Standard No Performance Indicators - - Explanatory Indicators Number of persons waiting for service (by functional centre) Developmental Indicators Average Number of Days Waited for First Service (By Functional Centre) Multi-Sector Service Accountability Agreements Ontario Unity Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D3: Local Obligations This schedule sets out provincial goals identified by Ontario Health (OH) and the Local Obligations associated with each of the goals. The provincial goals apply to all HSPs and HSPs must select the most appropriate obligation(s) under each goal for implementation. HSPs must provide a report on the progress of their implementation(s) as per direction provided by OH regional teams. Goal: Improve Access and Flow by Reducing Alternate Level of Care (ALC) Local Obligations related to goal: ● Participate in and align with regional plans to support admission diversion, maximize capacity, and support patients transition to community. Goal: Advance Indigenous Health Strategies and Outcomes Local Obligations related to goal: ● Develop and/or advance First Nations, Inuit, Métis and Urban Indigenous (FNIMUI) FNIMUI Health Workplan:
Appears in 1 contract
Financial Record Keeping and Reporting Requirements. 3.2 Personal Needs Allowance for Clients in Some Residential Addictions Programs 3.6 Internal Financial Controls (except “Inventory of Assets”) 3.7 Human Resource Control ● Personal Support Services Wage Enhancement Directive, 2014 ● Policy Guideline for CCAC and CSS Collaborative Home and Community-Based Care Coordination, 2014 ● Policy Guideline Relating to the Delivery of Personal Support Services by CCACs and CSS Agencies, 2014 ● Protocol for the Approval of Agencies under the Home Care and Community Services Act, 2012 ● Psychiatric Sessional Funding Guidelines (2004) ● Screening of Personal Support Workers (2003) ● South Oaks Gambling Screen (SOGS) ● Space Standards for Community Health Care Facilities, March 2018 Multi-Sector Service Accountability Agreements Ontario Health - Toronto East Region Health Service Provider: Scarborough Ontario Shores Centre for Healthy Communities For Mental Health Sciences 2023-2024 Schedule D1: Core Indicators Performance Indicators 2023-2024 Target Performance Standard *Balanced Budget - Fund Type 2 $1 0 >=0 **Percentage Total Margin 0.00% >= 0% Service Activity by Functional Centre (Refer to Schedule D2a) Number of Individuals Served (By Functional Centre- Refer to Schedule D2a) Monitoring Indicators Variance forecast to Actual Expenditures Variance Forecast to Actual Units of Service Alternate Level of Care (ALC) Rate Explanatory Indicators Cost per Unit Service (by Functional Centre) Cost per Individual Served (by Program/Service/Functional Centre) Client Experience Percentage of Alternate Level of Care (ALC) days * Balanced Budget Fund Type 2: HSP's are required to submit a balanced budget ** No negative variance is accepted for Total Margin Multi-Sector Service Accountability Agreements Ontario Health - Toronto East Region Health Service Provider: Scarborough Ontario Shores Centre for Healthy Communities For Mental Health Sciences 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target 2023-2024 Performance Standard Administration and Support Services 72 1 Full-time equivalents (FTE) 72 1 14.93 n/a Total Cost for Functional Centre 72 1 $2,434,007 n/a Case Management/Supportive Counselling & Services - Mental Health 72 5 09 76 Full-time equivalents (FTE) 72 5 09 76 5.00 1.12 n/a Visits 72 5 09 76 3,000 2,700 828 704 - 3,300 Not Uniquely Identified Service Recipient Interactions 72 5 09 76 70 56 - 84 952 Individuals Served by Functional Centre 72 5 09 76 250 200 80 64 - 300 96 Total Cost for Functional Centre 72 5 09 76 $367,873 278,859 n/a Service Provider Interactions 72 5 09 76 3,000 2,700 - 3,300 Clinics/Programs - General Clinic MH Assertive Community Treatment Teams 72 5 10 76 20 Full-time equivalents (FTE) 72 5 10 76 20 55.53 1.92 n/a Visits 72 5 10 76 20 24,674 23,440 1,430 1,287 - 25,908 Not Uniquely Identified Service Recipient Interactions 72 5 10 20 600 510 - 690 1,573 Individuals Served by Functional Centre 72 5 10 76 20 8,000 7,600 50 40 - 8,400 Group Sessions 72 5 10 20 500 425 - 575 60 Total Cost for Functional Centre 72 5 10 76 20 $8,183,367 329,176 n/a Group Participant Attendances MH Community Clinic 72 5 10 20 1,333 1,200 - 1,466 Service Provider Interactions 72 5 10 20 29,031 27,870 - 30,192 Clinics/Programs - Therapy Clinic - Counselling 72 5 10 40 60 76 30 Full-time equivalents (FTE) 72 5 10 40 60 2.38 76 30 2.50 n/a Visits 72 5 10 40 60 924 785 76 30 1,600 1,440 - 1,063 1,760 Individuals Served by Functional Centre 72 5 10 40 60 225 180 76 30 120 96 - 270 Group Sessions 72 5 10 40 60 2 2 - 2 144 Total Cost for Functional Centre 72 5 10 40 60 76 30 $204,182 267,278 n/a Group Participant Attendances 72 5 10 40 60 205 164 - 246 Service Provider Interactions 72 5 10 40 60 1,045 941 - 1,150 Health Prom/Educ. Educ & Com. Dev.- Chronic Disease Education, Awareness and Prevention- Diabetes Dev - Psycho-Geriatric 72 5 50 35 20 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 2023-2024 Target Performance Standard 96 76 Full-time equivalents (FTE) 72 5 50 35 20 12.13 n/a Visits 72 5 50 35 20 8,632 8,200 - 9,064 Individuals Served by Functional Centre 72 5 50 35 20 3,483 3,135 - 3,831 Group Sessions 72 5 50 35 20 350 280 - 420 Total Cost for Functional Centre 72 5 50 35 20 $1,452,779 n/a Group Participant Attendances 72 5 50 35 20 3,523 3,171 - 3,875 Service Provider Interactions 72 5 50 35 20 9,606 9,126 - 10,086 Health Prom/Educ.& Com. Dev – Personal Health and Wellness 72 5 50 45 05 Full-time equivalents (FTE) 72 5 50 45 05 3.93 n/a Individuals Served by Functional Centre 72 5 50 45 05 900 765 - 1,035 Group Sessions 72 5 50 45 05 447 358 - 536 Total Cost for Functional Centre 72 5 50 45 05 $388,313 n/a Group Participant Attendances 72 5 50 45 05 6,579 6,250 - 6,908 Health Prom. /Educ - Palliative Care Interdisciplinary 72 5 50 94 10 Individuals Served by Functional Centre 72 5 50 94 10 230 184 - 276 Group Sessions 72 5 50 94 10 64 51 - 77 Total Cost for Functional Centre 72 5 50 94 10 $30,559 n/a Group Participant Attendances 72 5 50 94 10 1,340 1,206 - 1,474 Health Prom. /Educ - Palliative Care Pain and Symptom Management 72 5 50 94 91 Full-time equivalents (FTE) 72 5 50 94 91 1.00 n/a Not Uniquely Identified Service Recipient Interactions 72 5 50 94 91 2,996 2,696 - 3,296 Group Sessions 72 5 50 94 91 200 160 - 240 Total Cost for Functional Centre 72 5 50 94 91 $123,101 n/a CSS IH - Service Arrangement/Coordination 72 5 82 05 Full-time equivalents (FTE) 72 5 82 05 2.24 n/a Visits 72 5 82 05 9,500 9,025 - 9,975 Individuals Served by Functional Centre 72 5 82 05 325 260 - 390 Total Cost for Functional Centre 72 5 82 05 $324,443 n/a Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target 2023-2024 Performance Standard CSS IH - Meals Delivery 72 5 82 10 Full-time equivalents (FTE) 72 5 82 10 1.17 n/a Visits 72 5 82 10 5,000 4,750 - 5,250 Individuals Served by Functional Centre 72 5 82 10 680 578 - 782 Meal Delivered-Combined 72 5 82 10 31,250 30,000 - 32,500 Total Cost for Functional Centre 72 5 82 10 $454,605 n/a CSS IH - Social and Congregate Dining 72 5 82 12 Full-time equivalents (FTE) 72 5 82 12 1.03 n/a Individuals Served by Functional Centre 72 5 82 12 300 240 - 360 Attendance Days 72 5 82 12 2,075 1,868 - 2,283 Total Cost for Functional Centre 72 5 82 12 $55,535 n/a CSS IH - Transportation - Client 72 5 82 14 Full-time equivalents (FTE) 72 5 82 14 9.33 n/a Visits 72 5 82 14 20,000 19,000 - 21,000 Individuals Served by Functional Centre 72 5 82 14 1,200 1,080 - 1,320 Total Cost for Functional Centre 72 5 82 14 $730,482 n/a Service Provider Interactions 72 5 82 14 12,000 11,400 - 12,600 CSS IH - Day Services 72 5 82 20 Full-time equivalents (FTE) 72 5 82 20 4.20 n/a Hours of Care 72 5 82 20 6,899 6,554 - 7,244 Individuals Served by Functional Centre 72 5 82 20 104 83 - 125 Attendance Days 72 5 82 20 5,740 5,453 - 6,027 Total Cost for Functional Centre 72 5 82 20 $371,803 n/a CSS IH - Assisted Living Services 72 5 82 45 Full-time equivalents (FTE) 72 5 82 45 9.29 n/a Hours of Care 72 5 82 45 17,504 16,629 - 18,379 Inpatient/Resident Days 72 5 82 45 38,100 36,576 - 39,624 Individuals Served by Functional Centre 72 5 82 45 146 117 - 175 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target $571,495 2023-2024 Performance Standard 96 76 1.45 n/a Total Cost for Functional Centre 72 5 82 45 Service Provider Interactions 50 96 76 $189,190 n/a Provincial & Regional Health System Development 72 5 82 45 80,000 77,600 - 82,400 CSS IH - Caregiver Support 72 5 82 50 75 Full-time equivalents (FTE) 72 5 82 50 2.94 75 1.00 n/a Visits 72 5 82 50 17,450 16,578 - 18,323 Individuals Served by Functional Centre 72 5 82 50 3,300 2,970 - 3,630 Total Cost for Functional Centre 72 5 82 50 75 $328,074 206,806 n/a CSS IH - Visiting - Social and Safety 72 5 82 60 ACTIVITY SUMMARY ati Total Full-time equivalents (FTE) 72 5 82 60 0.19 Time Equivalents for all F/C 7.99 n/a Total Visits 72 5 82 60 2,600 2,340 for all F/C 3,858 3,472 - 2,860 Individuals Served by Functional Centre 72 5 82 60 117 94 4,244 Total Not Uniquely Identified Service Recipient Interactions for all F/C 0 0 - 140 0 Total Cost Hours of Care for Functional Centre 72 5 82 60 $16,634 nall F/a CSS IH C 0 0 - Visiting 0 Total Inpatient/Resident Days for all F/C 0 0 - Hospice Services 72 5 82 65 Full-time equivalents (FTE) 72 5 82 65 7.78 n/a Visits 72 5 82 65 9,000 8,550 - 9,450 Individuals Served by Functional Centre 72 5 82 65 1,112 1,001 - 1,223 Total Cost for Functional Centre 72 5 82 65 $599,233 n/a CSS ABI - Day Services 72 5 83 20 Full-time equivalents (FTE) 72 5 83 20 1.16 n/a Individuals Served by Functional Centre 72 5 83 20 22 18 - 26 Attendance Days 72 5 83 20 1,280 1,152 - 1,408 Total Cost for Functional Centre 72 5 83 20 $64,331 n/a CSS ABI - Personal Support/Independence Training 72 5 83 33 Full-time equivalents (FTE) 72 5 83 33 7.50 n/a Visits 72 5 83 33 5,148 4,891 - 5,405 Individuals Served by Functional Centre 72 5 83 33 75 60 - 90 Total Cost for Functional Centre 72 5 83 33 $586,334 n/a Service Provider Interactions 72 5 83 33 8,006 7,606 - 8,406 0 Multi-Sector Service Accountability Agreements Ontario Health - Toronto East Region Health Service Provider: Scarborough Ontario Shores Centre for Healthy Communities For Mental Health Sciences 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre 2023-2024 2023-2024 *These values are provided for information purposes only. They are not Accountability Indicators. Target Performance Standard CSS Com Sup Init - Support Service Training 72 5 84 10 Full-time equivalents (FTE) 72 5 84 10 0.70 n/a Group Sessions 72 5 84 10 25 20 - 30 Total Cost for Functional Centre 72 5 84 10 $36,566 n/a Group Participant Attendances 72 5 84 10 250 200 - 300 ACTIVITY SUMMARY Total Full-Time Equivalents for all F/C 142.43 n/a Total Visits for all F/C 105,928 102,750 - 109,106 Total Not Uniquely Identified Service Recipient Interactions for all F/C 3,666 3,299 - 4,033 Total Hours of Care for all F/C 24,403 23,183 - 25,623 Total Inpatient/Resident Days for all F/C 38,100 36,576 - 39,624 Total Individuals Served by Functional Centre for all F/C 20,469 19,446 250 200 - 21,492 300 Total Attendance Days for all F/C 9,095 8,640 0 0 - 9,550 0 Total Group Sessions for all F/C 1,588 1,429 0 0 - 1,747 0 Total Meals Delivered for all F/C 31,250 30,000 0 0 - 32,500 0 Total Group Participants for all F/C 13,230 12,569 0 0 - 13,892 0 Total Service Provider Interactions for all F/C 142,688 138,407 0 0 - 146,969 0 Total Mental Health Sessions for all F/C 0 0 - 0 Total Cost for All F/C $17,323,718 1,271,309 n/a Total Service Provider Group Interactions for all F/C 0 0 - 0 Multi-Sector Service Accountability Agreements Ontario Health - Toronto East Region Health Service Provider: Scarborough Ontario Shores Centre for Healthy Communities 2023-2024 Schedule D2B: CHC Specific Indicators Performance Indicators 2023-2024 Performance Target Standard Proportion of eligible people who were offered and/or received cervical screening 76.2% 61 - 91.4% Proportion of eligible people who were offered and/or completed a fecal-based test for colorectal screening 48.0% 38.4 - 57.6% Inter-professional Diabetes Care Rate 99.0% 79.2 - 100% Panel Size 74.8% 59.8 - 89.8% Explanatory Indicators Client Satisfaction – Access Clinic Support Staff per Primary Care Provider Interpretation Exam Rooms Per Primary Care Provider New Grads/New Staff Non-Primary Care Activities Number of New Clients Number of Registered Clients Specialized Care Supervision of Students Third Next Available Appointment (3NAA) Non-Insured Clients Travel time High risk urban population Monitoring Indicators Breast Cancer Screening Rate Vacancy Rate Developmental Indicators CHC Clients Hospitalized for Ambulatory Care Sensitive Conditions (ACSC) Multi-Sector Service Accountability Agreements Ontario For Mental Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities Sciences 2023-2024 Schedule D2C: CMH&A Sector Specific Indicators Performance Indicators 2023-2024 Performance Target Standard No Performance Indicators - - Explanatory Indicators Repeat Unplanned Emergency Visits within 30 days for Mental Health conditions Repeat Unplanned Emergency Visits within 30 days for Substance Abuse conditions Average Number of Days Waited from Referral/Application to Initial Assessment Complete Average number of days waited from Initial Assessment Complete to Service Initiation Developmental Indicators Ontario Common Assessment of Need (OCAN) Ontario Perception of Care Tool for MH&A (OPOC) Multi-Sector Service Accountability Agreements Ontario Health - Toronto East Region Health Service Provider: Scarborough Ontario Shores Centre for Healthy Communities For Mental Health Sciences 2023-2024 Schedule D2D: CSS Sector Specific Indicators Performance Indicators 2023-2024 Performance Target Standard No Performance Indicators - - Explanatory Indicators Number of persons waiting for service (by functional centre) Developmental Indicators Average Number of Days Waited for First Service (By Functional Centre) Multi-Sector Service Accountability Agreements Ontario Health - Toronto East Region Health Service Provider: Scarborough Ontario Shores Centre for Healthy Communities For Mental Health Sciences 2023-2024 Schedule D3: Local Obligations This schedule sets out provincial goals identified by Ontario Health (OH) and the Local Obligations associated with each of the goals. The provincial goals apply to all HSPs and HSPs must select the most appropriate obligation(s) under each goal for implementation. HSPs must provide a report on the progress of their implementation(s) as per direction provided by OH regional teams. Goal: Improve Access and Flow by Reducing Alternate Level of Care (ALC) Local Obligations related to goal: ● Participate in and align with regional plans to support admission diversion, maximize capacity, and support patients transition to community. Goal: Advance Indigenous Health Strategies and Outcomes Local Obligations related to goal: ● Develop and/or advance First Nations, Inuit, Métis and Urban Indigenous (FNIMUI) FNIMUI Health Workplan:
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Financial Record Keeping and Reporting Requirements. 3.2 Personal Needs Allowance for Clients in Some Residential Addictions Programs 3.6 Internal Financial Controls (except “Inventory of Assets”) 3.7 Human Resource Control ● Personal Support Services Wage Enhancement Directive, 2014 ● Policy Guideline for CCAC and CSS Collaborative Home and Community-Based Care Coordination, 2014 ● Policy Guideline Relating to the Delivery of Personal Support Services by CCACs and CSS Agencies, 2014 ● Protocol for the Approval of Agencies under the Home Care and Community Services Act, 2012 ● Psychiatric Sessional Funding Guidelines (2004) ● Screening of Personal Support Workers (2003) ● South Oaks Gambling Screen (SOGS) ● Space Standards for Community Health Care Facilities, March 2018 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Central Region Health Service Provider: Scarborough Centre for Healthy Communities North York General Hospital 2023-2024 Schedule D1: Core Indicators Performance Indicators 2023-2024 Performance Target Performance Standard *Balanced Budget - Fund Type 2 $1 0 >=0 **Percentage Total Margin 0.00% >= =0% Service Activity by Functional Centre (Refer to Schedule D2a) Number of Individuals Served (By Functional Centre- Refer to Schedule D2a) Monitoring Indicators Variance forecast to Actual Expenditures Variance Forecast to Actual Units of Service Alternate Level of Care (ALC) Rate Explanatory Indicators Cost per Unit Service (by Functional Centre) Cost per Individual Served (by Program/Service/Functional Centre) Client Experience Percentage of Alternate Level of Care (ALC) days * Balanced Budget Fund Type 2: HSP's are required to submit a balanced budget ** No negative variance is accepted for Total Margin Multi-Sector Service Accountability Agreements Ontario Health - Toronto Central Region Health Service Provider: Scarborough Centre for Healthy Communities North York General Hospital 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target 2023-2024 Performance Standard Administration and Support Services 72 1 Full-time equivalents (FTE) 72 1 14.93 3.00 n/a Total Cost for Functional Centre 72 1 $2,434,007 370,000 n/a Medical Resources 72 5 07 Total Cost for Functional Centre 72 5 07 $962,300 n/a Mental Health Sessions 72 5 07 1,704 1,534 - 1,874 Case Management (CCAC) 72 5 09 30 Full-time equivalents (FTE) 72 5 09 30 3.00 n/a Visits 72 5 09 30 2,450 2,205 - 2,695 Hours of Care 72 5 09 30 2,450 2,205 - 2,695 Individuals Served by Functional Centre 72 5 09 30 286 229 - 343 Total Cost for Functional Centre 72 5 09 30 $106,000 n/a Case Management/Supportive Counselling & Services - Mental Health 72 5 09 76 Full-time equivalents (FTE) 72 5 09 76 5.00 n/a Visits 72 5 09 76 3,000 2,700 - 3,300 Not Uniquely Identified Service Recipient Interactions 72 5 09 76 70 56 - 84 Individuals Served by Functional Centre 72 5 09 76 250 200 - 300 Total Cost for Functional Centre 72 5 09 76 $367,873 117,119 n/a Service Provider Interactions Mental Health Sessions 72 5 09 76 3,000 2,700 203 162 - 3,300 Clinics/Programs - General Clinic 244 MH Assertive Community Treatment Teams 72 5 10 76 20 Full-time equivalents (FTE) 72 5 10 76 20 55.53 11.10 n/a Visits 72 5 10 76 20 24,674 23,440 9,684 9,200 - 25,908 Not Uniquely Identified Service Recipient Interactions 72 5 10 20 600 510 - 690 10,168 Individuals Served by Functional Centre 72 5 10 76 20 8,000 7,600 90 72 - 8,400 Group Sessions 72 5 10 20 500 425 - 575 108 Total Cost for Functional Centre 72 5 10 76 20 $8,183,367 1,618,963 n/a Group Participant Attendances 72 5 10 20 1,333 1,200 - 1,466 Service Provider Interactions 72 5 10 76 20 29,031 27,870 9,684 9,200 - 30,192 Clinics10,168 MH Child/Programs - Therapy Clinic - Counselling Adolescent 72 5 10 40 60 76 50 Total Cost for Functional Centre 72 5 10 76 50 $201,907 n/a Mental Health Sessions 72 5 10 76 50 366 293 - 439 MH Forensic 72 5 10 76 55 Full-time equivalents (FTE) 72 5 10 40 60 2.38 76 55 2.50 n/a Visits 72 5 10 40 60 924 785 76 55 2,175 1,958 - 1,063 2,393 Individuals Served by Functional Centre 72 5 10 40 60 225 180 76 55 275 220 - 270 Group Sessions 72 5 10 40 60 2 2 - 2 Total Cost for Functional Centre 72 5 10 40 60 $204,182 n/a Group Participant Attendances 72 5 10 40 60 205 164 - 246 Service Provider Interactions 72 5 10 40 60 1,045 941 - 1,150 Health Prom/Educ. & Com. Dev.- Chronic Disease Education, Awareness and Prevention- Diabetes 72 5 50 35 20 330 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Central Region Health Service Provider: Scarborough Centre for Healthy Communities North York General Hospital 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target 38 2023-2024 Target Performance Standard 30 - 46 Group Sessions 72 5 10 76 55 Total Cost for Functional Centre 72 5 10 76 55 $422,883 n/a Group Participant Attendances 72 5 10 76 55 200 160 - 240 Service Provider Interactions 72 5 10 76 55 2,175 1,958 - 2,393 Service Provider Group Interactions 72 5 10 76 55 38 30 - 46 Mental Health Sessions 72 5 10 76 55 105 84 - 126 MH Eating Disorders 72 5 10 76 70 Full-time equivalents (FTE) 72 5 50 35 20 12.13 10 76 70 14.46 n/a Visits 72 5 50 35 20 8,632 8,200 10 76 70 7,111 6,755 - 9,064 7,467 Individuals Served by Functional Centre 72 5 50 35 20 3,483 3,135 10 76 70 430 344 - 3,831 Group Sessions 72 5 50 35 20 350 280 - 420 516 Total Cost for Functional Centre 72 5 50 35 20 10 76 70 $1,452,779 1,619,030 n/a Group Participant Attendances 72 5 50 35 20 3,523 3,171 - 3,875 Service Provider Interactions 72 5 50 35 20 9,606 9,126 10 76 70 7,111 6,755 - 10,086 Health Prom/Educ.& Com. Dev – Personal Health and Wellness 7,467 MH Psycho-geriatric 72 5 50 45 05 10 76 96 Full-time equivalents (FTE) 72 5 50 45 05 3.93 10 76 96 0.80 n/a Visits 72 5 10 76 96 1,348 1,213 - 1,483 Individuals Served by Functional Centre 72 5 50 45 05 900 765 - 1,035 Group Sessions 72 5 50 45 05 447 358 - 536 Total Cost for Functional Centre 72 5 50 45 05 $388,313 n/a Group Participant Attendances 72 5 50 45 05 6,579 6,250 - 6,908 Health Prom. /Educ - Palliative Care Interdisciplinary 72 5 50 94 10 Individuals Served by Functional Centre 72 5 50 94 10 230 184 - 276 Group Sessions 72 5 50 94 10 64 51 - 77 Total Cost for Functional Centre 72 5 50 94 10 $30,559 n/a Group Participant Attendances 72 5 50 94 10 1,340 1,206 - 1,474 Health Prom. /Educ - Palliative Care Pain and Symptom Management 72 5 50 94 91 Full-time equivalents (FTE) 72 5 50 94 91 1.00 n/a Not Uniquely Identified Service Recipient Interactions 72 5 50 94 91 2,996 2,696 - 3,296 Group Sessions 72 5 50 94 91 76 96 200 160 - 240 Total Cost for Functional Centre 72 5 50 94 91 10 76 96 $123,101 201,877 n/a CSS IH - Service Arrangement/Coordination Provider Interactions 72 5 82 05 10 76 96 1,348 1,213 - 1,483 Other MH Services not elsewhere identified 72 5 10 76 99 Full-time equivalents (FTE) 72 5 82 05 2.24 10 76 99 6.66 n/a Visits Inpatient/Resident Days 72 5 82 05 9,500 9,025 10 76 99 1,752 1,577 - 9,975 1,927 Individuals Served by Functional Centre 72 5 82 05 325 260 10 76 99 100 80 - 390 120 Total Cost for Functional Centre 72 5 82 05 10 76 99 $324,443 544,246 n/a Service Provider Interactions 72 5 10 76 99 2,950 2,655 - 3,245 Addictions Treatment-Substance Abuse 72 5 10 78 11 Full-time equivalents (FTE) 72 5 10 78 11 1.70 n/a Visits 72 5 10 78 11 1,369 1,232 - 1,506 Individuals Served by Functional Centre 72 5 10 78 11 125 100 - 150 Multi-Sector Service Accountability Agreements Ontario Health - Central Region Health Service Provider: North York General Hospital 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target $189,933 2023-2024 Performance Standard n/a Total Cost for Functional Centre 72 5 10 78 11 Service Provider Interactions 72 5 10 78 11 1,369 1,232 - 1,506 Crisis Intervention - Mental Health 72 5 15 76 Full-time equivalents (FTE) 72 5 15 76 2.70 n/a Visits 72 5 15 76 660 561 - 759 Individuals Served by Functional Centre 72 5 15 76 528 449 - 607 Total Cost for Functional Centre 72 5 15 76 $329,705 n/a Service Provider Interactions 72 5 15 76 660 561 - 759 In-Home HPS - Nursing - Visiting 72 5 30 40 11 Visits 72 5 30 40 11 5,720 5,434 - 6,006 Hours of Care 72 5 30 40 11 11,440 10,868 - 12,012 Individuals Served by Functional Centre 72 5 30 40 11 286 229 - 343 Total Cost for Functional Centre 72 5 30 40 11 $866,268 n/a In-Home HPS - Physiotherapy 72 5 30 40 50 Visits 72 5 30 40 50 2,860 2,574 - 3,146 Hours of Care 72 5 30 40 50 2,860 2,574 - 3,146 Individuals Served by Functional Centre 72 5 30 40 50 286 229 - 343 Total Cost for Functional Centre 72 5 30 40 50 $400,407 n/a In-Home HPS - Occupational Therapy 72 5 30 40 55 Visits 72 5 30 40 55 1,716 1,544 - 1,888 Hours of Care 72 5 30 40 55 1,716 1,544 - 1,888 Individuals Served by Functional Centre 72 5 30 40 55 286 229 - 343 Total Cost for Functional Centre 72 5 30 40 55 $265,816 n/a In-Home HPS - Social Work 72 5 30 40 70 Visits 72 5 30 40 70 1,716 1,544 - 1,888 Hours of Care 72 5 30 40 70 1,716 1,544 - 1,888 Individuals Served by Functional Centre 72 5 30 40 70 286 229 - 343 Total Cost for Functional Centre 72 5 30 40 70 $283,140 n/a Multi-Sector Service Accountability Agreements Ontario Health - Toronto Central Region Health Service Provider: Scarborough Centre for Healthy Communities North York General Hospital 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target 2023-2024 Performance Standard CSS IH In-Home Support - Meals Delivery Comb. PS and HM Services 72 5 82 10 Full-time equivalents (FTE) 72 5 82 10 1.17 n/a 35 40 30 Visits 72 5 82 10 5,000 4,750 35 40 30 7,504 7,129 - 5,250 7,879 Hours of Care 72 5 35 40 30 15,009 14,259 - 15,759 Individuals Served by Functional Centre 72 5 82 10 680 578 35 40 30 286 229 - 782 Meal Delivered-Combined 72 5 82 10 31,250 30,000 - 32,500 343 Total Cost for Functional Centre 72 5 82 10 35 40 30 $454,605 n/a CSS IH - Social and Congregate Dining 72 5 82 12 Full-time equivalents (FTE) 72 5 82 12 1.03 n/a Individuals Served by Functional Centre 72 5 82 12 300 240 - 360 Attendance Days 72 5 82 12 2,075 1,868 - 2,283 Total Cost for Functional Centre 72 5 82 12 $55,535 n/a CSS IH - Transportation - Client 72 5 82 14 Full-time equivalents (FTE) 72 5 82 14 9.33 n/a Visits 72 5 82 14 20,000 19,000 - 21,000 Individuals Served by Functional Centre 72 5 82 14 1,200 1,080 - 1,320 Total Cost for Functional Centre 72 5 82 14 $730,482 n/a Service Provider Interactions 72 5 82 14 12,000 11,400 - 12,600 CSS IH - Day Services 72 5 82 20 Full-time equivalents (FTE) 72 5 82 20 4.20 n/a Hours of Care 72 5 82 20 6,899 6,554 - 7,244 Individuals Served by Functional Centre 72 5 82 20 104 83 - 125 Attendance Days 72 5 82 20 5,740 5,453 - 6,027 Total Cost for Functional Centre 72 5 82 20 $371,803 615,369 n/a CSS IH - Assisted Living Services 72 5 82 45 Full-time equivalents (FTE) 72 5 82 45 9.29 23.50 n/a Hours of Care 72 5 82 45 17,504 16,629 - 18,379 Inpatient/Resident Days 72 5 82 45 38,100 36,576 6,570 6,242 - 39,624 6,899 Individuals Served by Functional Centre 72 5 82 45 146 117 118 94 - 175 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target $571,495 2023-2024 Performance Standard n/a 142 Total Cost for Functional Centre 72 5 82 45 Service Provider Interactions 72 5 82 45 80,000 77,600 - 82,400 CSS IH - Caregiver Support 72 5 82 50 Full-time equivalents (FTE) 72 5 82 50 2.94 $2,535,100 n/a Visits 72 5 82 50 17,450 16,578 - 18,323 Individuals Served by Functional Centre 72 5 82 50 3,300 2,970 - 3,630 Total Cost for Functional Centre 72 5 82 50 $328,074 n/a CSS IH - Visiting - Social and Safety 72 5 82 60 Full-time equivalents (FTE) 72 5 82 60 0.19 n/a Visits 72 5 82 60 2,600 2,340 - 2,860 Individuals Served by Functional Centre 72 5 82 60 117 94 - 140 Total Cost for Functional Centre 72 5 82 60 $16,634 n/a CSS IH - Visiting - Hospice Services 72 5 82 65 Full-time equivalents (FTE) 72 5 82 65 7.78 n/a Visits 72 5 82 65 9,000 8,550 - 9,450 Individuals Served by Functional Centre 72 5 82 65 1,112 1,001 - 1,223 Total Cost for Functional Centre 72 5 82 65 $599,233 n/a CSS ABI - Day Services 72 5 83 20 Full-time equivalents (FTE) 72 5 83 20 1.16 n/a Individuals Served by Functional Centre 72 5 83 20 22 18 - 26 Attendance Days 72 5 83 20 1,280 1,152 - 1,408 Total Cost for Functional Centre 72 5 83 20 $64,331 n/a CSS ABI - Personal Support/Independence Training 72 5 83 33 Full-time equivalents (FTE) 72 5 83 33 7.50 n/a Visits 72 5 83 33 5,148 4,891 - 5,405 Individuals Served by Functional Centre 72 5 83 33 75 60 - 90 Total Cost for Functional Centre 72 5 83 33 $586,334 n/a Service Provider Interactions 72 5 83 33 8,006 7,606 - 8,406 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre 2023-2024 2023-2024 *These values are provided for information purposes only. They are not Accountability Indicators. Target Performance Standard CSS Com Sup Init - Support Service Training 72 5 84 10 Full-time equivalents (FTE) 72 5 84 10 0.70 n/a Group Sessions 72 5 84 10 25 20 - 30 Total Cost for Functional Centre 72 5 84 10 $36,566 n/a Group Participant Attendances 72 5 84 10 250 200 - 300 ACTIVITY SUMMARY Total Full-Time Equivalents for all F/C 142.43 69.42 n/a Total Visits for all F/C 105,928 102,750 44,313 42,984 - 109,106 45,642 Total Not Uniquely Identified Service Recipient Interactions for all F/C 3,666 3,299 0 0 - 4,033 0 Total Hours of Care for all F/C 24,403 23,183 35,191 33,783 - 25,623 36,599 Total Inpatient/Resident Days for all F/C 38,100 36,576 8,322 7,906 - 39,624 8,738 Total Individuals Served by Functional Centre for all F/C 20,469 19,446 3,582 3,224 - 21,492 3,940 Total Attendance Days for all F/C 9,095 8,640 - 9,550 Total Group Sessions for all F/C 1,588 1,429 - 1,747 Total Meals Delivered for all F/C 31,250 30,000 - 32,500 Total Group Participants for all F/C 13,230 12,569 - 13,892 Total Service Provider Interactions for all F/C 142,688 138,407 - 146,969 Total Mental Health Sessions for all F/C 0 0 - 0 Total Group Sessions for all F/C 38 30 - 46 Total Meals Delivered for all F/C 0 0 - 0 Total Group Participants for all F/C 200 160 - 240 Total Service Provider Interactions for all F/C 25,297 24,285 - 26,309 Total Mental Health Sessions for all F/C 2,378 2,140 - 2,616 Total Cost for All F/C $17,323,718 11,650,064 n/a Total Service Provider Group Interactions for all F/C 0 0 38 30 - 0 46 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Central Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2B: CHC Specific Indicators Performance Indicators 2023-2024 Performance Target Standard Proportion of eligible people who were offered and/or received cervical screening 76.2% 61 - 91.4% Proportion of eligible people who were offered and/or completed a fecal-based test for colorectal screening 48.0% 38.4 - 57.6% Inter-professional Diabetes Care Rate 99.0% 79.2 - 100% Panel Size 74.8% 59.8 - 89.8% Explanatory Indicators Client Satisfaction – Access Clinic Support Staff per Primary Care Provider Interpretation Exam Rooms Per Primary Care Provider New Grads/New Staff Non-Primary Care Activities Number of New Clients Number of Registered Clients Specialized Care Supervision of Students Third Next Available Appointment (3NAA) Non-Insured Clients Travel time High risk urban population Monitoring Indicators Breast Cancer Screening Rate Vacancy Rate Developmental Indicators CHC Clients Hospitalized for Ambulatory Care Sensitive Conditions (ACSC) Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities North York General Hospital 2023-2024 Schedule D2C: CMH&A Sector Specific Indicators Performance Indicators 2023-2024 Target Performance Target Standard No Performance Indicators - - Explanatory Indicators Repeat Unplanned Emergency Visits within 30 days for Mental Health conditions Repeat Unplanned Emergency Visits within 30 days for Substance Abuse conditions Average Number of Days Waited from Referral/Application to Initial Assessment Complete Average number of days waited from Initial Assessment Complete to Service Initiation Developmental Indicators Ontario Common Assessment of Need (OCAN) Ontario Perception of Care Tool for MH&A (OPOC) Multi-Sector Service Accountability Agreements Ontario Health - Toronto Central Region Health Service Provider: Scarborough Centre for Healthy Communities North York General Hospital 2023-2024 Schedule D2D: CSS Sector Specific Indicators Performance Indicators 2023-2024 Performance Target Standard No Performance Indicators - - Explanatory Indicators Number of persons waiting for service (by functional centre) Developmental Indicators Average Number of Days Waited for First Service (By Functional Centre) Multi-Sector Service Accountability Agreements Ontario Health - Toronto Central Region Health Service Provider: Scarborough Centre for Healthy Communities North York General Hospital 2023-2024 Schedule D3: Local Obligations This schedule sets out provincial goals identified by Ontario Health (OH) and the Local Obligations associated with each of the goals. The provincial goals apply to all HSPs and HSPs must select the most appropriate obligation(s) under each goal for implementation. HSPs must provide a report on the progress of their implementation(s) as per direction provided by OH regional teams. Goal: Improve Access and Flow by Reducing Alternate Level of Care (ALC) Local Obligations related to goal: ● Participate in and align with regional plans to support admission diversion, maximize capacity, and support patients transition to community. Goal: Advance Indigenous Health Strategies and Outcomes Local Obligations related to goal: ● Develop and/or advance First Nations, Inuit, Métis and Urban Indigenous (FNIMUI) FNIMUI Health Workplan:.
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Financial Record Keeping and Reporting Requirements. 3.2 Personal Needs Allowance for Clients in Some Residential Addictions Programs 3.6 Internal Financial Controls (except “Inventory of Assets”) 3.7 Human Resource Control ● Personal Support Services Wage Enhancement Directive, 2014 ● Policy Guideline for CCAC and CSS Collaborative Home and Community-Based Care Coordination, 2014 ● Policy Guideline Relating to the Delivery of Personal Support Services by CCACs and CSS Agencies, 2014 ● Protocol for the Approval of Agencies under the Home Care and Community Services Act, 2012 ● Psychiatric Sessional Funding Guidelines (2004) ● Screening of Personal Support Workers (2003) ● South Oaks Gambling Screen (SOGS) ● Space Standards for Community Health Care Facilities, March 2018 Health Service Provider: Senior Persons Living Connected 2023-2024 Schedule C: Directives, Guidelines & Policies - Community Support Services And Community Mental Health and Addictions Services Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities Senior Persons Living Connected 2023-2024 Schedule D1: Core Indicators Performance Indicators 2023-2024 Target Performance Standard *Balanced Budget - Fund Type 2 $1 0 >=0 **Percentage Total Margin 0.00% >= 0% Service Activity by Functional Centre (Refer to Schedule D2a) Number of Individuals Served (By Functional Centre- Refer to Schedule D2a) Monitoring Indicators Variance forecast to Actual Expenditures Variance Forecast to Actual Units of Service Alternate Level of Care (ALC) Rate Explanatory Indicators Cost per Unit Service (by Functional Centre) Cost per Individual Served (by Program/Service/Functional Centre) Client Experience Percentage of Alternate Level of Care (ALC) days * Balanced Budget Fund Type 2: HSP's are required to submit a balanced budget ** No negative variance is accepted for Total Margin Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Senior Persons Living Connected 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for Healthy Communities information purposes only. They are not Accountability Indicators. 2023-2024 2023-2024 Performance Standard Target Administration and Support Services 72 1 Full-time equivalents (FTE) 72 1 7.20 n/a Total Cost for Functional Centre 72 1 $555,104 n/a Case Management Addictions - Substance Abuse 72 5 09 78 11 Full-time equivalents (FTE) 72 5 09 78 11 2.15 n/a Visits 72 5 09 78 11 1,170 1,053 - 1,287 Inpatient/Resident Days 72 5 09 78 11 3,212 2,891 - 3,533 Individuals Served by Functional Centre 72 5 09 78 11 14 11 - 17 Group Sessions 72 5 09 78 11 32 26 - 38 Total Cost for Functional Centre 72 5 09 78 11 $141,482 n/a Group Participant Attendances 72 5 09 78 11 205 164 - 246 Health Prom/Xxxx & Dev - General Geriatric 72 5 50 96 10 Full-time equivalents (FTE) 72 5 50 96 10 7.00 n/a Visits 72 5 50 96 10 800 680 - 920 Individuals Served by Functional Centre 72 5 50 96 10 70 56 - 84 Total Cost for Functional Centre 72 5 50 96 10 $703,924 n/a CSS IH - Meals Delivery 72 5 82 10 Full-time equivalents (FTE) 72 5 82 10 6.45 n/a Individuals Served by Functional Centre 72 5 82 10 350 280 - 420 Meal Delivered-Combined 72 5 82 10 28,800 27,648 - 29,952 Total Cost for Functional Centre 72 5 82 10 $400,094 n/a CSS IH - Social and Congregate Dining 72 5 82 12 Full-time equivalents (FTE) 72 5 82 12 1.49 n/a Individuals Served by Functional Centre 72 5 82 12 700 595 - 805 Attendance Days 72 5 82 12 9,700 9,215 - 10,185 Total Cost for Functional Centre 72 5 82 12 $65,987 n/a CSS IH - Transportation - Client 72 5 82 14 Full-time equivalents (FTE) 72 5 82 14 5.50 n/a Visits 72 5 82 14 17,955 17,057 - 18,853 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Senior Persons Living Connected 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 2023-2024 Performance Standard Target Individuals Served by Functional Centre 72 5 82 14 500 425 - 575 Total Cost for Functional Centre 72 5 82 14 $408,146 n/a CSS IH - Crisis Intervention and Support 72 5 82 15 Full-time equivalents (FTE) 72 5 82 15 4.70 n/a Visits 72 5 82 15 4,916 4,424 - 5,408 Not Uniquely Identified Service Recipient Interactions 72 5 82 15 370 296 - 444 Individuals Served by Functional Centre 72 5 82 15 1,500 1,350 - 1,650 Total Cost for Functional Centre 72 5 82 15 $299,305 n/a CSS IH - Day Services 72 5 82 20 Full-time equivalents (FTE) 72 5 82 20 18.50 n/a Hours of Care 72 5 82 20 19,500 18,525 - 20,475 Individuals Served by Functional Centre 72 5 82 20 287 230 - 344 Attendance Days 72 5 82 20 11,975 11,376 - 12,574 Total Cost for Functional Centre 72 5 82 20 $1,085,910 n/a CSS IH - Homemaking 72 5 82 31 Full-time equivalents (FTE) 72 5 82 31 5.50 n/a Hours of Care 72 5 82 31 6,450 6,128 - 6,773 Individuals Served by Functional Centre 72 5 82 31 132 106 - 158 Total Cost for Functional Centre 72 5 82 31 $229,693 n/a CSS IH - Respite 72 5 82 34 Full-time equivalents (FTE) 72 5 82 34 6.00 n/a Hours of Care 72 5 82 34 6,250 5,938 - 6,563 Individuals Served by Functional Centre 72 5 82 34 71 57 - 85 Total Cost for Functional Centre 72 5 82 34 $294,137 n/a CSS IH - Assisted Living Services 72 5 82 45 Full-time equivalents (FTE) 72 5 82 45 17.00 n/a Hours of Care 72 5 82 45 28,525 27,384 - 29,666 Inpatient/Resident Days 72 5 82 45 46,027 44,646 - 47,408 Individuals Served by Functional Centre 72 5 82 45 130 104 - 156 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Senior Persons Living Connected 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target 2023-2024 Performance Standard Administration and Support Services 72 1 Full-time equivalents (FTE) 72 1 14.93 n/a Total Cost for Functional Centre 72 1 5 82 45 $2,434,007 1,089,799 n/a Case Management/Supportive Counselling & Services CSS IH - Mental Health Caregiver Support 72 5 09 76 82 50 Full-time equivalents (FTE) 72 5 09 76 5.00 82 50 2.85 n/a Visits 72 5 09 76 3,000 2,700 82 50 4,500 4,050 - 3,300 4,950 Not Uniquely Identified Service Recipient Interactions 72 5 09 76 70 56 82 50 750 638 - 84 863 Individuals Served by Functional Centre 72 5 09 76 250 200 82 50 450 360 - 300 540 Total Cost for Functional Centre 72 5 09 76 82 50 $367,873 180,565 n/a Service Provider Interactions CSS IH - Visiting - Social and Safety 72 5 09 76 3,000 2,700 - 3,300 Clinics/Programs - General Clinic 72 5 10 20 Full-time equivalents (FTE) 72 5 10 20 55.53 n/a Visits 72 5 10 20 24,674 23,440 - 25,908 Not Uniquely Identified Service Recipient Interactions 72 5 10 20 600 510 - 690 Individuals Served by Functional Centre 72 5 10 20 8,000 7,600 - 8,400 Group Sessions 72 5 10 20 500 425 - 575 Total Cost for Functional Centre 72 5 10 20 $8,183,367 n/a Group Participant Attendances 72 5 10 20 1,333 1,200 - 1,466 Service Provider Interactions 72 5 10 20 29,031 27,870 - 30,192 Clinics/Programs - Therapy Clinic - Counselling 72 5 10 40 82 60 Full-time equivalents (FTE) 72 5 10 40 82 60 2.38 1.50 n/a Visits 72 5 10 40 82 60 924 785 98,746 95,784 - 1,063 101,708 Individuals Served by Functional Centre 72 5 10 40 82 60 225 180 420 336 - 270 Group Sessions 72 5 10 40 60 2 2 - 2 504 Total Cost for Functional Centre 72 5 10 40 82 60 $204,182 86,960 n/a ACTIVITY SUMMARY - vi Total Full-Time Equivalents for all F/C 85.84 n/a Total Visits for all F/C 128,087 124,244 - 131,930 Total Not Uniquely Identified Service Recipient Interactions for all F/C 1,120 1,008 - 1,232 Total Hours of Care for all F/C 60,725 58,903 - 62,547 Total Inpatient/Resident Days for all F/C 49,239 47,762 - 50,716 Total Individuals Served by Functional Centre for all F/C 4,624 4,162 - 5,086 Total Attendance Days for all F/C 21,675 20,591 - 22,759 Total Group Participant Attendances 72 5 10 40 60 Sessions for all F/C 32 26 - 38 Total Meals Delivered for all F/C 28,800 27,648 - 29,952 Total Group Participants for all F/C 205 164 - 246 Total Service Provider Interactions 72 5 10 40 60 1,045 941 for all F/C 0 0 - 1,150 0 Total Mental Health PromSessions for all F/Educ. & Com. Dev.- Chronic Disease Education, Awareness and Prevention- Diabetes 72 5 50 35 20 C 0 0 - 0 Total Cost for All F/C $5,541,106 n/a Total Service Provider Group Interactions for all F/C 0 0 - 0 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities Senior Persons Living Connected 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 2023-2024 Target Performance Standard Full-time equivalents (FTE) 72 5 50 35 20 12.13 n/a Visits 72 5 50 35 20 8,632 8,200 - 9,064 Individuals Served by Functional Centre 72 5 50 35 20 3,483 3,135 - 3,831 Group Sessions 72 5 50 35 20 350 280 - 420 Total Cost for Functional Centre 72 5 50 35 20 $1,452,779 n/a Group Participant Attendances 72 5 50 35 20 3,523 3,171 - 3,875 Service Provider Interactions 72 5 50 35 20 9,606 9,126 - 10,086 Health Prom/Educ.& Com. Dev – Personal Health and Wellness 72 5 50 45 05 Full-time equivalents (FTE) 72 5 50 45 05 3.93 n/a Individuals Served by Functional Centre 72 5 50 45 05 900 765 - 1,035 Group Sessions 72 5 50 45 05 447 358 - 536 Total Cost for Functional Centre 72 5 50 45 05 $388,313 n/a Group Participant Attendances 72 5 50 45 05 6,579 6,250 - 6,908 Health Prom. /Educ - Palliative Care Interdisciplinary 72 5 50 94 10 Individuals Served by Functional Centre 72 5 50 94 10 230 184 - 276 Group Sessions 72 5 50 94 10 64 51 - 77 Total Cost for Functional Centre 72 5 50 94 10 $30,559 n/a Group Participant Attendances 72 5 50 94 10 1,340 1,206 - 1,474 Health Prom. /Educ - Palliative Care Pain and Symptom Management 72 5 50 94 91 Full-time equivalents (FTE) 72 5 50 94 91 1.00 n/a Not Uniquely Identified Service Recipient Interactions 72 5 50 94 91 2,996 2,696 - 3,296 Group Sessions 72 5 50 94 91 200 160 - 240 Total Cost for Functional Centre 72 5 50 94 91 $123,101 n/a CSS IH - Service Arrangement/Coordination 72 5 82 05 Full-time equivalents (FTE) 72 5 82 05 2.24 n/a Visits 72 5 82 05 9,500 9,025 - 9,975 Individuals Served by Functional Centre 72 5 82 05 325 260 - 390 Total Cost for Functional Centre 72 5 82 05 $324,443 n/a Target Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target 2023-2024 Performance Standard CSS IH - Meals Delivery 72 5 82 10 Full-time equivalents (FTE) 72 5 82 10 1.17 n/a Visits 72 5 82 10 5,000 4,750 - 5,250 Individuals Served by Functional Centre 72 5 82 10 680 578 - 782 Meal Delivered-Combined 72 5 82 10 31,250 30,000 - 32,500 Total Cost for Functional Centre 72 5 82 10 $454,605 n/a CSS IH - Social and Congregate Dining 72 5 82 12 Full-time equivalents (FTE) 72 5 82 12 1.03 n/a Individuals Served by Functional Centre 72 5 82 12 300 240 - 360 Attendance Days 72 5 82 12 2,075 1,868 - 2,283 Total Cost for Functional Centre 72 5 82 12 $55,535 n/a CSS IH - Transportation - Client 72 5 82 14 Full-time equivalents (FTE) 72 5 82 14 9.33 n/a Visits 72 5 82 14 20,000 19,000 - 21,000 Individuals Served by Functional Centre 72 5 82 14 1,200 1,080 - 1,320 Total Cost for Functional Centre 72 5 82 14 $730,482 n/a Service Provider Interactions 72 5 82 14 12,000 11,400 - 12,600 CSS IH - Day Services 72 5 82 20 Full-time equivalents (FTE) 72 5 82 20 4.20 n/a Hours of Care 72 5 82 20 6,899 6,554 - 7,244 Individuals Served by Functional Centre 72 5 82 20 104 83 - 125 Attendance Days 72 5 82 20 5,740 5,453 - 6,027 Total Cost for Functional Centre 72 5 82 20 $371,803 n/a CSS IH - Assisted Senior Persons Living Services 72 5 82 45 Full-time equivalents (FTE) 72 5 82 45 9.29 n/a Hours of Care 72 5 82 45 17,504 16,629 - 18,379 Inpatient/Resident Days 72 5 82 45 38,100 36,576 - 39,624 Individuals Served by Functional Centre 72 5 82 45 146 117 - 175 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target $571,495 2023-2024 Performance Standard n/a Total Cost for Functional Centre 72 5 82 45 Service Provider Interactions 72 5 82 45 80,000 77,600 - 82,400 CSS IH - Caregiver Support 72 5 82 50 Full-time equivalents (FTE) 72 5 82 50 2.94 n/a Visits 72 5 82 50 17,450 16,578 - 18,323 Individuals Served by Functional Centre 72 5 82 50 3,300 2,970 - 3,630 Total Cost for Functional Centre 72 5 82 50 $328,074 n/a CSS IH - Visiting - Social and Safety 72 5 82 60 Full-time equivalents (FTE) 72 5 82 60 0.19 n/a Visits 72 5 82 60 2,600 2,340 - 2,860 Individuals Served by Functional Centre 72 5 82 60 117 94 - 140 Total Cost for Functional Centre 72 5 82 60 $16,634 n/a CSS IH - Visiting - Hospice Services 72 5 82 65 Full-time equivalents (FTE) 72 5 82 65 7.78 n/a Visits 72 5 82 65 9,000 8,550 - 9,450 Individuals Served by Functional Centre 72 5 82 65 1,112 1,001 - 1,223 Total Cost for Functional Centre 72 5 82 65 $599,233 n/a CSS ABI - Day Services 72 5 83 20 Full-time equivalents (FTE) 72 5 83 20 1.16 n/a Individuals Served by Functional Centre 72 5 83 20 22 18 - 26 Attendance Days 72 5 83 20 1,280 1,152 - 1,408 Total Cost for Functional Centre 72 5 83 20 $64,331 n/a CSS ABI - Personal Support/Independence Training 72 5 83 33 Full-time equivalents (FTE) 72 5 83 33 7.50 n/a Visits 72 5 83 33 5,148 4,891 - 5,405 Individuals Served by Functional Centre 72 5 83 33 75 60 - 90 Total Cost for Functional Centre 72 5 83 33 $586,334 n/a Service Provider Interactions 72 5 83 33 8,006 7,606 - 8,406 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre 2023-2024 2023-2024 *These values are provided for information purposes only. They are not Accountability Indicators. Target Performance Standard CSS Com Sup Init - Support Service Training 72 5 84 10 Full-time equivalents (FTE) 72 5 84 10 0.70 n/a Group Sessions 72 5 84 10 25 20 - 30 Total Cost for Functional Centre 72 5 84 10 $36,566 n/a Group Participant Attendances 72 5 84 10 250 200 - 300 ACTIVITY SUMMARY Total Full-Time Equivalents for all F/C 142.43 n/a Total Visits for all F/C 105,928 102,750 - 109,106 Total Not Uniquely Identified Service Recipient Interactions for all F/C 3,666 3,299 - 4,033 Total Hours of Care for all F/C 24,403 23,183 - 25,623 Total Inpatient/Resident Days for all F/C 38,100 36,576 - 39,624 Total Individuals Served by Functional Centre for all F/C 20,469 19,446 - 21,492 Total Attendance Days for all F/C 9,095 8,640 - 9,550 Total Group Sessions for all F/C 1,588 1,429 - 1,747 Total Meals Delivered for all F/C 31,250 30,000 - 32,500 Total Group Participants for all F/C 13,230 12,569 - 13,892 Total Service Provider Interactions for all F/C 142,688 138,407 - 146,969 Total Mental Health Sessions for all F/C 0 0 - 0 Total Cost for All F/C $17,323,718 n/a Total Service Provider Group Interactions for all F/C 0 0 - 0 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2B: CHC Specific Indicators Performance Indicators 2023-2024 Performance Target Standard Proportion of eligible people who were offered and/or received cervical screening 76.2% 61 - 91.4% Proportion of eligible people who were offered and/or completed a fecal-based test for colorectal screening 48.0% 38.4 - 57.6% Inter-professional Diabetes Care Rate 99.0% 79.2 - 100% Panel Size 74.8% 59.8 - 89.8% Explanatory Indicators Client Satisfaction – Access Clinic Support Staff per Primary Care Provider Interpretation Exam Rooms Per Primary Care Provider New Grads/New Staff Non-Primary Care Activities Number of New Clients Number of Registered Clients Specialized Care Supervision of Students Third Next Available Appointment (3NAA) Non-Insured Clients Travel time High risk urban population Monitoring Indicators Breast Cancer Screening Rate Vacancy Rate Developmental Indicators CHC Clients Hospitalized for Ambulatory Care Sensitive Conditions (ACSC) Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities Connected 2023-2024 Schedule D2C: CMH&A Sector Specific Indicators Performance Indicators 2023-2024 Performance Target Standard No Performance Indicators - - Explanatory Indicators Repeat Unplanned Emergency Visits within 30 days for Mental Health conditions Repeat Unplanned Emergency Visits within 30 days for Substance Abuse conditions Average Number of Days Waited from Referral/Application to Initial Assessment Complete Average number of days waited from Initial Assessment Complete to Service Initiation Developmental Indicators Ontario Common Assessment of Need (OCAN) Ontario Perception of Care Tool for MH&A (OPOC) Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities Senior Persons Living Connected 2023-2024 Schedule D2D: CSS Sector Specific Indicators Performance Indicators 2023-2024 Performance Target Standard No Performance Indicators - - Explanatory Indicators Number of persons waiting for service (by functional centre) Developmental Indicators Average Number of Days Waited for First Service (By Functional Centre) Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities Senior Persons Living Connected 2023-2024 Schedule D3: Local Obligations This schedule sets out provincial goals identified by Ontario Health (OH) and the Local Obligations associated with each of the goals. The provincial goals apply to all HSPs and HSPs must select the most appropriate obligation(s) under each goal for implementation. HSPs must provide a report on the progress of their implementation(s) as per direction provided by OH regional teams. Goal: Improve Access and Flow by Reducing Alternate Level of Care (ALC) Local Obligations related to goal: ● Participate in and align with regional plans to support admission diversion, maximize capacity, and support patients transition to community. Goal: Advance Indigenous Health Strategies and Outcomes Local Obligations related to goal: ● Develop and/or advance First Nations, Inuit, Métis and Urban Indigenous (FNIMUI) FNIMUI Health Workplan:
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Financial Record Keeping and Reporting Requirements. 3.2 Personal Needs Allowance for Clients in Some Residential Addictions Programs 3.6 Internal Financial Controls (except “Inventory of Assets”) 3.7 Human Resource Control ● Personal Support Services Wage Enhancement Directive, 2014 ● Policy Guideline for CCAC and CSS Collaborative Home and Community-Based Care Coordination, 2014 ● Policy Guideline Relating to the Delivery of Personal Support Services by CCACs and CSS Agencies, 2014 ● Protocol for the Approval of Agencies under the Home Care and Community Services Act, 2012 ● Psychiatric Sessional Funding Guidelines (2004) ● Screening of Personal Support Workers (2003) ● South Oaks Gambling Screen (SOGS) ● Space Standards for Community Health Care Facilities, March 2018 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities The St. Xxxxxxxxxxx House 2023-2024 Schedule D1: Core Indicators Performance Indicators 2023-2024 Target Performance Standard *Balanced Budget - Fund Type 2 $1 0 >=0 **Percentage Total Margin 0.00% >= 0% Service Activity by Functional Centre (Refer to Schedule D2a) Number of Individuals Served (By Functional Centre- Refer to Schedule D2a) Monitoring Indicators Variance forecast to Actual Expenditures Variance Forecast to Actual Units of Service Alternate Level of Care (ALC) Rate Explanatory Indicators Cost per Unit Service (by Functional Centre) Cost per Individual Served (by Program/Service/Functional Centre) Client Experience Percentage of Alternate Level of Care (ALC) days * Balanced Budget Fund Type 2: HSP's are required to submit a balanced budget ** No negative variance is accepted for Total Margin Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities The St. Xxxxxxxxxxx House 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target 2023-2024 Performance Standard Administration and Support Services 72 1 Full-time equivalents (FTE) 72 1 14.93 7.49 n/a Total Cost for Functional Centre 72 1 $2,434,007 1,155,807 n/a Case Management/Supportive Counselling & Services - Mental Health 72 5 09 76 Full-time equivalents (FTE) 72 5 09 76 5.00 4.43 n/a Visits 72 5 09 76 3,000 2,700 5,500 5,225 - 3,300 5,775 Not Uniquely Identified Service Recipient Interactions 72 5 09 76 70 56 1,790 1,611 - 84 1,969 Individuals Served by Functional Centre 72 5 09 76 250 200 260 208 - 300 312 Group Sessions 72 5 09 76 24 19 - 29 Total Cost for Functional Centre 72 5 09 76 $367,873 296,711 n/a Service Provider Interactions Group Participant Attendances 72 5 09 76 3,000 2,700 135 108 - 3,300 Clinics/Programs 162 Case Management Addictions - General Clinic Substance Abuse 72 5 10 20 09 78 11 Full-time equivalents (FTE) 72 5 10 20 55.53 09 78 11 0.48 n/a Visits 72 5 10 20 24,674 23,440 09 78 11 750 638 - 25,908 863 Not Uniquely Identified Service Recipient Interactions 72 5 10 20 600 510 09 78 11 330 264 - 690 396 Individuals Served by Functional Centre 72 5 10 20 8,000 7,600 09 78 11 130 104 - 8,400 156 Group Sessions 72 5 10 09 78 11 20 500 425 16 - 575 24 Total Cost for Functional Centre 72 5 10 20 09 78 11 $8,183,367 31,566 n/a Group Participant Attendances 72 5 10 20 1,333 1,200 09 78 11 92 74 - 1,466 Service Provider Interactions 110 Health Promo. /Education MH - Community Development 72 5 10 20 29,031 27,870 - 30,192 Clinics/Programs - Therapy Clinic - Counselling 72 5 10 50 76 40 60 Full-time equivalents (FTE) 72 5 10 50 76 40 60 2.38 0.78 n/a Visits Not Uniquely Identified Service Recipient Interactions 72 5 10 50 76 40 60 924 785 6,500 6,175 - 1,063 Individuals Served by Functional Centre 72 5 10 40 60 225 180 - 270 6,825 Group Sessions 72 5 10 50 76 40 60 2 2 64 51 - 2 77 Total Cost for Functional Centre 72 5 10 50 76 40 60 $204,182 50,503 n/a Group Participant Attendances 72 5 10 50 76 40 60 205 164 320 256 - 246 384 Health Prom./Educ. Addictions - Community Development-Substance Abuse 72 5 50 78 40 Full-time equivalents (FTE) 72 5 50 78 40 1.55 n/a Not Uniquely Identified Service Provider Recipient Interactions 72 5 10 50 78 40 60 1,045 941 5,500 5,225 - 1,150 Health Prom/Educ. & Com. Dev.- Chronic Disease Education, Awareness and Prevention- Diabetes 72 5 50 35 20 5,775 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities The St. Xxxxxxxxxxx House 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target 58 2023-2024 Target Performance Standard 46 - 70 Group Sessions 72 5 50 78 40 Total Cost for Functional Centre 72 5 50 78 40 $101,007 n/a Group Participant Attendances 72 5 50 78 40 232 186 - 278 Health Prom/Xxxx & Dev - General Geriatric 72 5 50 96 10 Full-time equivalents (FTE) 72 5 50 35 20 12.13 96 10 0.35 n/a Visits 72 5 50 35 20 8,632 8,200 96 10 3,500 3,150 - 9,064 3,850 Not Uniquely Identified Service Recipient Interactions 72 5 50 96 10 1,000 900 - 1,100 Individuals Served by Functional Centre 72 5 50 35 20 3,483 3,135 96 10 500 425 - 3,831 575 Group Sessions 72 5 50 35 20 350 280 96 10 330 264 - 420 396 Total Cost for Functional Centre 72 5 50 35 20 96 10 $1,452,779 24,599 n/a Group Participant Attendances 72 5 50 35 20 3,523 3,171 96 10 5,000 4,750 - 3,875 Service Provider Interactions 5,250 Consumer Survivor Initiatives - Peer/Self Help 72 5 50 35 20 9,606 9,126 - 10,086 Health Prom/Educ.& Com. Dev – Personal Health and Wellness 72 5 50 45 05 51 76 11 Full-time equivalents (FTE) 72 5 50 45 05 3.93 51 76 11 0.75 n/a Visits 72 5 51 76 11 1,805 1,625 - 1,986 Not Uniquely Identified Service Recipient Interactions 72 5 51 76 11 5,800 5,510 - 6,090 Individuals Served by Functional Centre 72 5 50 45 05 900 765 51 76 11 180 144 - 1,035 216 Group Sessions 72 5 50 45 05 447 358 51 76 11 10 8 - 536 12 Total Cost for Functional Centre 72 5 50 45 05 51 76 11 $388,313 365,123 n/a Group Participant Attendances 72 5 50 45 05 6,579 6,250 51 76 11 38 30 - 6,908 Health Prom. /Educ 46 Information and Referral Service - Palliative Care Interdisciplinary General 72 5 50 94 70 10 Individuals Served by Functional Centre 72 5 50 94 10 230 184 - 276 Group Sessions 72 5 50 94 10 64 51 - 77 Total Cost for Functional Centre 72 5 50 94 10 $30,559 n/a Group Participant Attendances 72 5 50 94 10 1,340 1,206 - 1,474 Health Prom. /Educ - Palliative Care Pain and Symptom Management 72 5 50 94 91 Full-time equivalents (FTE) 72 5 50 94 91 1.00 70 10 2.33 n/a Not Uniquely Identified Service Recipient Interactions 72 5 50 94 91 2,996 2,696 70 10 19,339 18,372 - 3,296 Group Sessions 72 5 50 94 91 200 160 - 240 20,306 Total Cost for Functional Centre 72 5 50 94 91 70 10 $123,101 151,513 n/a CSS IH - Service Arrangement/Coordination 72 5 82 05 Full-time equivalents (FTE) 72 5 82 05 2.24 3.74 n/a Visits 72 5 82 05 9,500 9,025 1,700 1,530 - 9,975 1,870 Individuals Served by Functional Centre 72 5 82 05 325 260 1,680 1,512 - 390 1,848 Total Cost for Functional Centre 72 5 82 05 $324,443 453,644 n/a Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities The St. Xxxxxxxxxxx House 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target 2023-2024 Performance Standard CSS IH - Case Management 72 5 82 09 Full-time equivalents (FTE) 72 5 82 09 4.35 n/a Visits 72 5 82 09 6,700 6,365 - 7,035 Individuals Served by Functional Centre 72 5 82 09 1,200 1,080 - 1,320 Total Cost for Functional Centre 72 5 82 09 $302,011 n/a CSS IH - Meals Delivery 72 5 82 10 Full-time equivalents (FTE) 72 5 82 10 1.17 2.65 n/a Visits 72 5 82 10 5,000 4,750 - 5,250 Individuals Served by Functional Centre 72 5 82 10 680 578 340 272 - 782 408 Meal Delivered-Combined 72 5 82 10 31,250 30,000 42,000 40,740 - 32,500 43,260 Total Cost for Functional Centre 72 5 82 10 $454,605 605,255 n/a CSS IH - Social and Congregate Dining 72 5 82 12 Full-time equivalents (FTE) 72 5 82 12 1.03 0.61 n/a Individuals Served by Functional Centre 72 5 82 12 300 240 230 184 - 360 276 Attendance Days 72 5 82 12 2,075 1,868 5,000 4,750 - 2,283 5,250 Total Cost for Functional Centre 72 5 82 12 $55,535 38,941 n/a CSS IH - Transportation - Client 72 5 82 14 Full-time equivalents (FTE) 72 5 82 14 9.33 4.29 n/a Visits 72 5 82 14 20,000 19,000 12,500 11,875 - 21,000 13,125 Individuals Served by Functional Centre 72 5 82 14 1,200 1,080 250 200 - 1,320 300 Total Cost for Functional Centre 72 5 82 14 $730,482 264,526 n/a Service Provider Interactions 72 5 82 14 12,000 11,400 - 12,600 CSS IH - Day Services 72 5 82 20 Full-time equivalents (FTE) 72 5 82 20 4.20 17.00 n/a Hours of Care 72 5 82 20 6,899 6,554 - 7,244 Individuals Served by Functional Centre 72 5 82 20 104 83 121 97 - 125 145 Attendance Days 72 5 82 20 5,740 5,453 8,000 7,600 - 6,027 8,400 Total Cost for Functional Centre 72 5 82 20 $371,803 1,226,720 n/a CSS IH - Assisted Living Services Homemaking 72 5 82 45 31 Full-time equivalents (FTE) 72 5 82 45 9.29 31 3.43 n/a Hours of Care 72 5 82 45 17,504 16,629 31 5,230 4,969 - 18,379 Inpatient/Resident Days 72 5 82 45 38,100 36,576 - 39,624 Individuals Served by Functional Centre 72 5 82 45 146 117 - 175 5,492 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities The St. Xxxxxxxxxxx House 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target $571,495 2023-2024 Performance Standard Individuals Served by Functional Centre 72 5 82 31 155 124 - 186 Total Cost for Functional Centre 72 5 82 31 $190,543 n/a CSS IH - Respite 72 5 82 34 Full-time equivalents (FTE) 72 5 82 34 2.97 n/a Hours of Care 72 5 82 34 4,560 4,104 - 5,016 Individuals Served by Functional Centre 72 5 82 34 225 180 - 270 Group Sessions 72 5 82 34 11 9 - 13 Total Cost for Functional Centre 72 5 82 34 $156,413 n/a CSS IH - Assisted Living Services 72 5 82 45 Full-time equivalents (FTE) 72 5 82 45 45.50 n/a Inpatient/Resident Days 72 5 82 45 38,700 37,152 - 40,248 Individuals Served by Functional Centre 72 5 82 45 290 232 - 348 Total Cost for Functional Centre 72 5 82 45 Service Provider Interactions 72 5 82 45 80,000 77,600 - 82,400 $3,120,922 n/a CSS IH - Caregiver Support 72 5 82 50 Full-time equivalents (FTE) 72 5 82 50 2.94 1.11 n/a Visits 72 5 82 50 17,450 16,578 2,000 1,800 - 18,323 2,200 Individuals Served by Functional Centre 72 5 82 50 3,300 2,970 450 360 - 3,630 540 Total Cost for Functional Centre 72 5 82 50 $328,074 76,558 n/a CSS IH - Visiting - Social and Safety 72 5 82 60 Full-time equivalents (FTE) 72 5 82 60 0.19 0.75 n/a Visits 72 5 82 60 2,600 2,340 10,000 9,500 - 2,860 10,500 Individuals Served by Functional Centre 72 5 82 60 117 94 375 300 - 140 450 Total Cost for Functional Centre 72 5 82 60 $16,634 52,273 n/a CSS IH - Visiting - Hospice Services 72 5 82 65 ACTIVITY SUMMARY U Total Full-time equivalents (FTE) 72 5 82 65 7.78 Time Equivalents for all F/C 104.56 n/a Total Visits 72 5 82 65 9,000 8,550 for all F/C 44,455 43,121 - 9,450 Individuals Served by Functional Centre 72 5 82 65 1,112 1,001 45,789 Total Not Uniquely Identified Service Recipient Interactions for all F/C 40,259 39,051 - 1,223 Total Cost for Functional Centre 72 5 82 65 $599,233 n/a CSS ABI - Day Services 72 5 83 20 Full-time equivalents (FTE) 72 5 83 20 1.16 n/a Individuals Served by Functional Centre 72 5 83 20 22 18 - 26 Attendance Days 72 5 83 20 1,280 1,152 - 1,408 Total Cost for Functional Centre 72 5 83 20 $64,331 n/a CSS ABI - Personal Support/Independence Training 72 5 83 33 Full-time equivalents (FTE) 72 5 83 33 7.50 n/a Visits 72 5 83 33 5,148 4,891 - 5,405 Individuals Served by Functional Centre 72 5 83 33 75 60 - 90 Total Cost for Functional Centre 72 5 83 33 $586,334 n/a Service Provider Interactions 72 5 83 33 8,006 7,606 - 8,406 41,467 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities The St. Xxxxxxxxxxx House 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre 2023-2024 2023-2024 *These values are provided for information purposes only. They are not Accountability Indicators. Target Performance Standard CSS Com Sup Init - Support Service Training 72 5 84 10 Full-time equivalents (FTE) 72 5 84 10 0.70 n/a Group Sessions 72 5 84 10 25 20 - 30 Total Cost for Functional Centre 72 5 84 10 $36,566 n/a Group Participant Attendances 72 5 84 10 250 200 - 300 ACTIVITY SUMMARY Total Full-Time Equivalents for all F/C 142.43 n/a Total Visits for all F/C 105,928 102,750 - 109,106 Total Not Uniquely Identified Service Recipient Interactions for all F/C 3,666 3,299 - 4,033 Total Hours of Care for all F/C 24,403 23,183 9,790 9,301 - 25,623 10,280 Total Inpatient/Resident Days for all F/C 38,100 36,576 38,700 37,152 - 39,624 40,248 Total Individuals Served by Functional Centre for all F/C 20,469 19,446 6,386 6,067 - 21,492 6,705 Total Attendance Days for all F/C 9,095 8,640 13,000 12,350 - 9,550 13,650 Total Group Sessions for all F/C 1,588 1,429 517 439 - 1,747 595 Total Meals Delivered for all F/C 31,250 30,000 42,000 40,740 - 32,500 43,260 Total Group Participants for all F/C 13,230 12,569 5,817 5,526 - 13,892 6,108 Total Service Provider Interactions for all F/C 142,688 138,407 0 0 - 146,969 0 Total Mental Health Sessions for all F/C 0 0 - 0 Total Cost for All F/C $17,323,718 8,664,635 n/a Total Service Provider Group Interactions for all F/C 0 0 - 0 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2B: CHC Specific Indicators Performance Indicators 2023-2024 Performance Target Standard Proportion of eligible people who were offered and/or received cervical screening 76.2% 61 - 91.4% Proportion of eligible people who were offered and/or completed a fecal-based test for colorectal screening 48.0% 38.4 - 57.6% Inter-professional Diabetes Care Rate 99.0% 79.2 - 100% Panel Size 74.8% 59.8 - 89.8% Explanatory Indicators Client Satisfaction – Access Clinic Support Staff per Primary Care Provider Interpretation Exam Rooms Per Primary Care Provider New Grads/New Staff Non-Primary Care Activities Number of New Clients Number of Registered Clients Specialized Care Supervision of Students Third Next Available Appointment (3NAA) Non-Insured Clients Travel time High risk urban population Monitoring Indicators Breast Cancer Screening Rate Vacancy Rate Developmental Indicators CHC Clients Hospitalized for Ambulatory Care Sensitive Conditions (ACSC) Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities The St. Xxxxxxxxxxx House 2023-2024 Schedule D2C: CMH&A Sector Specific Indicators Performance Indicators 2023-2024 Performance Target Standard No Performance Indicators - - Explanatory Indicators Repeat Unplanned Emergency Visits within 30 days for Mental Health conditions Repeat Unplanned Emergency Visits within 30 days for Substance Abuse conditions Average Number of Days Waited from Referral/Application to Initial Assessment Complete Average number of days waited from Initial Assessment Complete to Service Initiation Developmental Indicators Ontario Common Assessment of Need (OCAN) Ontario Perception of Care Tool for MH&A (OPOC) Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities The St. Xxxxxxxxxxx House 2023-2024 Schedule D2D: CSS Sector Specific Indicators Performance Indicators 2023-2024 Performance Target Standard No Performance Indicators - - Explanatory Indicators Number of persons waiting for service (by functional centre) Developmental Indicators Average Number of Days Waited for First Service (By Functional Centre) Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities The St. Xxxxxxxxxxx House 2023-2024 Schedule D3: Local Obligations This schedule sets out provincial goals identified by Ontario Health (OH) and the Local Obligations associated with each of the goals. The provincial goals apply to all HSPs and HSPs must select the most appropriate obligation(s) under each goal for implementation. HSPs must provide a report on the progress of their implementation(s) as per direction provided by OH regional teams. Goal: Improve Access and Flow by Reducing Alternate Level of Care (ALC) Local Obligations related to goal: ● Participate in and align with regional plans to support admission diversion, maximize capacity, and support patients transition to community. Goal: Advance Indigenous Health Strategies and Outcomes Local Obligations related to goal: ● Develop and/or advance First Nations, Inuit, Métis and Urban Indigenous (FNIMUI) FNIMUI Health Workplan:
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Financial Record Keeping and Reporting Requirements. 3.2 Personal Needs Allowance for Clients in Some Residential Addictions Programs 3.6 Internal Financial Controls (except “Inventory of Assets”) 3.7 Human Resource Control ● Personal Support Services Wage Enhancement Directive, 2014 ● Policy Guideline for CCAC and CSS Collaborative Home and Community-Based Care Coordination, 2014 ● Policy Guideline Relating to the Delivery of Personal Support Services by CCACs and CSS Agencies, 2014 ● Protocol for the Approval of Agencies under the Home Care and Community Services Act, 2012 ● Psychiatric Sessional Funding Guidelines (2004) ● Screening of Personal Support Workers (2003) ● South Oaks Gambling Screen (SOGS) ● Space Standards for Community Health Care Facilities, March 2018 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Sunnybrook Health Sciences Centre for Healthy Communities 2023-2024 Schedule D1: Core Indicators Performance Indicators 2023-2024 Target Performance Standard *Balanced Budget - Fund Type 2 $1 0 >=0 **Percentage Total Margin 0.00% >= 0% Service Activity by Functional Centre (Refer to Schedule D2a) Number of Individuals Served (By Functional Centre- Refer to Schedule D2a) Monitoring Indicators Variance forecast to Actual Expenditures Variance Forecast to Actual Units of Service Alternate Level of Care (ALC) Rate Explanatory Indicators Cost per Unit Service (by Functional Centre) Cost per Individual Served (by Program/Service/Functional Centre) Client Experience Percentage of Alternate Level of Care (ALC) days * Balanced Budget Fund Type 2: HSP's are required to submit a balanced budget ** No negative variance is accepted for Total Margin Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Sunnybrook Health Sciences Centre 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for Healthy Communities information purposes only. They are not Accountability Indicators. 2023-2024 2023-2024 Performance Standard Target Administration and Support Services 72 1 Full-time equivalents (FTE) 72 1 2.50 n/a Total Cost for Functional Centre 72 1 $335,366 n/a Medical Resources 72 5 07 Total Cost for Functional Centre 72 5 07 $603,487 n/a Mental Health Sessions 72 5 07 1,090 981 - 1,199 Case Management (CCAC) 72 5 09 30 Full-time equivalents (FTE) 72 5 09 30 10.50 n/a Individuals Served by Functional Centre 72 5 09 30 4,380 3,942 - 4,818 Total Cost for Functional Centre 72 5 09 30 $1,530,000 n/a MH Assertive Community Treatment Teams 72 5 10 76 20 Full-time equivalents (FTE) 72 5 10 76 20 10.06 n/a Visits 72 5 10 76 20 5,900 5,605 - 6,195 Individuals Served by Functional Centre 72 5 10 76 20 80 64 - 96 Total Cost for Functional Centre 72 5 10 76 20 $1,309,597 n/a MH Child/Adolescent 72 5 10 76 50 Full-time equivalents (FTE) 72 5 10 76 50 3.00 n/a Visits 72 5 10 76 50 1,800 1,620 - 1,980 Individuals Served by Functional Centre 72 5 10 76 50 225 180 - 270 Total Cost for Functional Centre 72 5 10 76 50 $347,916 n/a MH Psycho-geriatric 72 5 10 76 96 Full-time equivalents (FTE) 72 5 10 76 96 4.60 n/a Visits 72 5 10 76 96 5,500 5,225 - 5,775 Individuals Served by Functional Centre 72 5 10 76 96 475 380 - 570 Total Cost for Functional Centre 72 5 10 76 96 $526,260 n/a Addictions Treatment-Substance Abuse 72 5 10 78 11 Full-time equivalents (FTE) 72 5 10 78 11 1.80 n/a Visits 72 5 10 78 11 1,092 983 - 1,201 Individuals Served by Functional Centre 72 5 10 78 11 312 250 - 374 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Sunnybrook Health Sciences Centre 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target 2023-2024 Performance Standard Administration and Support Services 72 1 Full-time equivalents (FTE) 72 1 14.93 n/a Total Cost for Functional Centre 72 1 5 10 78 11 $2,434,007 282,521 n/a Case Management/Supportive Counselling & Services Crisis Intervention - Mental Health 72 5 09 15 76 Full-time equivalents (FTE) 72 5 09 15 76 5.00 2.87 n/a Visits 72 5 09 15 76 3,000 2,700 2,000 1,800 - 3,300 Not Uniquely Identified Service Recipient Interactions 72 5 09 76 70 56 - 84 2,200 Individuals Served by Functional Centre 72 5 09 15 76 250 200 1,000 900 - 300 1,100 Total Cost for Functional Centre 72 5 09 15 76 $367,873 323,827 n/a Service Provider Interactions In-Home Support - Personal Support 72 5 09 76 3,000 2,700 - 3,300 Clinics/Programs - General Clinic 35 40 10 Total Cost for Functional Centre 72 5 35 40 10 20 $924 n/a CSS IH - Assisted Living Services 72 5 82 45 Full-time equivalents (FTE) 72 5 10 20 55.53 82 45 3.50 n/a Visits Inpatient/Resident Days 72 5 10 20 24,674 23,440 82 45 0 0 - 25,908 Not Uniquely Identified Service Recipient Interactions 72 5 10 20 600 510 - 690 0 Individuals Served by Functional Centre 72 5 10 20 8,000 7,600 82 45 70 56 - 8,400 Group Sessions 72 5 10 20 500 425 - 575 84 Total Cost for Functional Centre 72 5 10 20 82 45 $8,183,367 3,823,257 n/a Group Participant Attendances 72 5 10 20 1,333 1,200 ACTIVITY SUMMARY - 1,466 Service Provider Interactions 72 5 10 20 29,031 27,870 - 30,192 Clinics/Programs - Therapy Clinic - Counselling 72 5 10 40 60 vi Total Full-time equivalents (FTE) 72 5 10 40 60 2.38 Time Equivalents for all F/C 38.83 n/a Total Visits 72 5 10 40 60 924 785 for all F/C 16,292 15,477 - 1,063 17,107 Total Not Uniquely Identified Service Recipient Interactions for all F/C 0 0 - 0 Total Hours of Care for all F/C 0 0 - 0 Total Inpatient/Resident Days for all F/C 0 0 - 0 Total Individuals Served by Functional Centre 72 5 10 40 60 225 180 for all F/C 6,542 6,215 - 270 6,869 Total Attendance Days for all F/C 0 0 - 0 Total Group Sessions 72 5 10 40 60 2 2 for all F/C 0 0 - 2 0 Total Meals Delivered for all F/C 0 0 - 0 Total Group Participants for all F/C 0 0 - 0 Total Service Provider Interactions for all F/C 0 0 - 0 Total Mental Health Sessions for all F/C 1,090 981 - 1,199 Total Cost for Functional Centre 72 5 10 40 60 All F/C $204,182 9,083,155 n/a Group Participant Attendances 72 5 10 40 60 205 164 - 246 Total Service Provider Group Interactions 72 5 10 40 60 1,045 941 for all F/C 0 0 - 1,150 Health Prom/Educ. & Com. Dev.- Chronic Disease Education, Awareness and Prevention- Diabetes 72 5 50 35 20 0 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Sunnybrook Health Sciences Centre for Healthy Communities 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 2023-2024 Target Performance Standard Full-time equivalents (FTE) 72 5 50 35 20 12.13 n/a Visits 72 5 50 35 20 8,632 8,200 - 9,064 Individuals Served by Functional Centre 72 5 50 35 20 3,483 3,135 - 3,831 Group Sessions 72 5 50 35 20 350 280 - 420 Total Cost for Functional Centre 72 5 50 35 20 $1,452,779 n/a Group Participant Attendances 72 5 50 35 20 3,523 3,171 - 3,875 Service Provider Interactions 72 5 50 35 20 9,606 9,126 - 10,086 Health Prom/Educ.& Com. Dev – Personal Health and Wellness 72 5 50 45 05 Full-time equivalents (FTE) 72 5 50 45 05 3.93 n/a Individuals Served by Functional Centre 72 5 50 45 05 900 765 - 1,035 Group Sessions 72 5 50 45 05 447 358 - 536 Total Cost for Functional Centre 72 5 50 45 05 $388,313 n/a Group Participant Attendances 72 5 50 45 05 6,579 6,250 - 6,908 Health Prom. /Educ - Palliative Care Interdisciplinary 72 5 50 94 10 Individuals Served by Functional Centre 72 5 50 94 10 230 184 - 276 Group Sessions 72 5 50 94 10 64 51 - 77 Total Cost for Functional Centre 72 5 50 94 10 $30,559 n/a Group Participant Attendances 72 5 50 94 10 1,340 1,206 - 1,474 Health Prom. /Educ - Palliative Care Pain and Symptom Management 72 5 50 94 91 Full-time equivalents (FTE) 72 5 50 94 91 1.00 n/a Not Uniquely Identified Service Recipient Interactions 72 5 50 94 91 2,996 2,696 - 3,296 Group Sessions 72 5 50 94 91 200 160 - 240 Total Cost for Functional Centre 72 5 50 94 91 $123,101 n/a CSS IH - Service Arrangement/Coordination 72 5 82 05 Full-time equivalents (FTE) 72 5 82 05 2.24 n/a Visits 72 5 82 05 9,500 9,025 - 9,975 Individuals Served by Functional Centre 72 5 82 05 325 260 - 390 Total Cost for Functional Centre 72 5 82 05 $324,443 n/a Target Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Sunnybrook Health Sciences Centre for Healthy Communities 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target 2023-2024 Performance Standard CSS IH - Meals Delivery 72 5 82 10 Full-time equivalents (FTE) 72 5 82 10 1.17 n/a Visits 72 5 82 10 5,000 4,750 - 5,250 Individuals Served by Functional Centre 72 5 82 10 680 578 - 782 Meal Delivered-Combined 72 5 82 10 31,250 30,000 - 32,500 Total Cost for Functional Centre 72 5 82 10 $454,605 n/a CSS IH - Social and Congregate Dining 72 5 82 12 Full-time equivalents (FTE) 72 5 82 12 1.03 n/a Individuals Served by Functional Centre 72 5 82 12 300 240 - 360 Attendance Days 72 5 82 12 2,075 1,868 - 2,283 Total Cost for Functional Centre 72 5 82 12 $55,535 n/a CSS IH - Transportation - Client 72 5 82 14 Full-time equivalents (FTE) 72 5 82 14 9.33 n/a Visits 72 5 82 14 20,000 19,000 - 21,000 Individuals Served by Functional Centre 72 5 82 14 1,200 1,080 - 1,320 Total Cost for Functional Centre 72 5 82 14 $730,482 n/a Service Provider Interactions 72 5 82 14 12,000 11,400 - 12,600 CSS IH - Day Services 72 5 82 20 Full-time equivalents (FTE) 72 5 82 20 4.20 n/a Hours of Care 72 5 82 20 6,899 6,554 - 7,244 Individuals Served by Functional Centre 72 5 82 20 104 83 - 125 Attendance Days 72 5 82 20 5,740 5,453 - 6,027 Total Cost for Functional Centre 72 5 82 20 $371,803 n/a CSS IH - Assisted Living Services 72 5 82 45 Full-time equivalents (FTE) 72 5 82 45 9.29 n/a Hours of Care 72 5 82 45 17,504 16,629 - 18,379 Inpatient/Resident Days 72 5 82 45 38,100 36,576 - 39,624 Individuals Served by Functional Centre 72 5 82 45 146 117 - 175 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target $571,495 2023-2024 Performance Standard n/a Total Cost for Functional Centre 72 5 82 45 Service Provider Interactions 72 5 82 45 80,000 77,600 - 82,400 CSS IH - Caregiver Support 72 5 82 50 Full-time equivalents (FTE) 72 5 82 50 2.94 n/a Visits 72 5 82 50 17,450 16,578 - 18,323 Individuals Served by Functional Centre 72 5 82 50 3,300 2,970 - 3,630 Total Cost for Functional Centre 72 5 82 50 $328,074 n/a CSS IH - Visiting - Social and Safety 72 5 82 60 Full-time equivalents (FTE) 72 5 82 60 0.19 n/a Visits 72 5 82 60 2,600 2,340 - 2,860 Individuals Served by Functional Centre 72 5 82 60 117 94 - 140 Total Cost for Functional Centre 72 5 82 60 $16,634 n/a CSS IH - Visiting - Hospice Services 72 5 82 65 Full-time equivalents (FTE) 72 5 82 65 7.78 n/a Visits 72 5 82 65 9,000 8,550 - 9,450 Individuals Served by Functional Centre 72 5 82 65 1,112 1,001 - 1,223 Total Cost for Functional Centre 72 5 82 65 $599,233 n/a CSS ABI - Day Services 72 5 83 20 Full-time equivalents (FTE) 72 5 83 20 1.16 n/a Individuals Served by Functional Centre 72 5 83 20 22 18 - 26 Attendance Days 72 5 83 20 1,280 1,152 - 1,408 Total Cost for Functional Centre 72 5 83 20 $64,331 n/a CSS ABI - Personal Support/Independence Training 72 5 83 33 Full-time equivalents (FTE) 72 5 83 33 7.50 n/a Visits 72 5 83 33 5,148 4,891 - 5,405 Individuals Served by Functional Centre 72 5 83 33 75 60 - 90 Total Cost for Functional Centre 72 5 83 33 $586,334 n/a Service Provider Interactions 72 5 83 33 8,006 7,606 - 8,406 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre 2023-2024 2023-2024 *These values are provided for information purposes only. They are not Accountability Indicators. Target Performance Standard CSS Com Sup Init - Support Service Training 72 5 84 10 Full-time equivalents (FTE) 72 5 84 10 0.70 n/a Group Sessions 72 5 84 10 25 20 - 30 Total Cost for Functional Centre 72 5 84 10 $36,566 n/a Group Participant Attendances 72 5 84 10 250 200 - 300 ACTIVITY SUMMARY Total Full-Time Equivalents for all F/C 142.43 n/a Total Visits for all F/C 105,928 102,750 - 109,106 Total Not Uniquely Identified Service Recipient Interactions for all F/C 3,666 3,299 - 4,033 Total Hours of Care for all F/C 24,403 23,183 - 25,623 Total Inpatient/Resident Days for all F/C 38,100 36,576 - 39,624 Total Individuals Served by Functional Centre for all F/C 20,469 19,446 - 21,492 Total Attendance Days for all F/C 9,095 8,640 - 9,550 Total Group Sessions for all F/C 1,588 1,429 - 1,747 Total Meals Delivered for all F/C 31,250 30,000 - 32,500 Total Group Participants for all F/C 13,230 12,569 - 13,892 Total Service Provider Interactions for all F/C 142,688 138,407 - 146,969 Total Mental Health Sessions for all F/C 0 0 - 0 Total Cost for All F/C $17,323,718 n/a Total Service Provider Group Interactions for all F/C 0 0 - 0 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2B: CHC Specific Indicators Performance Indicators 2023-2024 Performance Target Standard Proportion of eligible people who were offered and/or received cervical screening 76.2% 61 - 91.4% Proportion of eligible people who were offered and/or completed a fecal-based test for colorectal screening 48.0% 38.4 - 57.6% Inter-professional Diabetes Care Rate 99.0% 79.2 - 100% Panel Size 74.8% 59.8 - 89.8% Explanatory Indicators Client Satisfaction – Access Clinic Support Staff per Primary Care Provider Interpretation Exam Rooms Per Primary Care Provider New Grads/New Staff Non-Primary Care Activities Number of New Clients Number of Registered Clients Specialized Care Supervision of Students Third Next Available Appointment (3NAA) Non-Insured Clients Travel time High risk urban population Monitoring Indicators Breast Cancer Screening Rate Vacancy Rate Developmental Indicators CHC Clients Hospitalized for Ambulatory Care Sensitive Conditions (ACSC) Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2C: CMH&A Sector Specific Indicators Performance Indicators 2023-2024 Performance Target Standard No Performance Indicators - - Explanatory Indicators Repeat Unplanned Emergency Visits within 30 days for Mental Health conditions Repeat Unplanned Emergency Visits within 30 days for Substance Abuse conditions Average Number of Days Waited from Referral/Application to Initial Assessment Complete Average number of days waited from Initial Assessment Complete to Service Initiation Developmental Indicators Ontario Common Assessment of Need (OCAN) Ontario Perception of Care Tool for MH&A (OPOC) Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Sunnybrook Health Sciences Centre for Healthy Communities 2023-2024 Schedule D2D: CSS Sector Specific Indicators Performance Indicators 2023-2024 Performance Target Standard No Performance Indicators - - Explanatory Indicators Number of persons waiting for service (by functional centre) Developmental Indicators Average Number of Days Waited for First Service (By Functional Centre) Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D3: Local Obligations This schedule sets out provincial goals identified by Ontario Health (OH) and the Local Obligations associated with each of the goals. The provincial goals apply to all HSPs and HSPs must select the most appropriate obligation(s) under each goal for implementation. HSPs must provide a report on the progress of their implementation(s) as per direction provided by OH regional teams. Goal: Improve Access and Flow by Reducing Alternate Level of Care (ALC) Local Obligations related to goal: ● Participate in and align with regional plans to support admission diversion, maximize capacity, and support patients transition to community. Goal: Advance Indigenous Health Strategies and Outcomes Local Obligations related to goal: ● Develop and/or advance First Nations, Inuit, Métis and Urban Indigenous (FNIMUI) FNIMUI Health Workplan:
Appears in 1 contract
Financial Record Keeping and Reporting Requirements. 3.2 Personal Needs Allowance for Clients in Some Residential Addictions Programs 3.6 Internal Financial Controls (except “Inventory of Assets”) 3.7 Human Resource Control ● Personal Support Services Wage Enhancement Directive, 2014 ● Policy Guideline for CCAC and CSS Collaborative Home and Community-Based Care Coordination, 2014 ● Policy Guideline Relating to the Delivery of Personal Support Services by CCACs and CSS Agencies, 2014 ● Protocol for the Approval of Agencies under the Home Care and Community Services Act, 2012 ● Psychiatric Sessional Funding Guidelines (2004) ● Screening of Personal Support Workers (2003) ● South Oaks Gambling Screen (SOGS) ● Space Standards for Community Health Care Facilities, March 2018 DocuSign Envelope ID: BCAEFA8B-B412-43F9-9596-CEC0F977D6EE Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities Houselink and Mainstay Community Housing 2023-2024 Schedule D1: Core Indicators Performance Indicators 2023-2024 Target Performance Standard *Balanced Budget - Fund Type 2 $1 0 >=0 **Percentage Total Margin 0.00% >= 0% Service Activity by Functional Centre (Refer to Schedule D2a) Number of Individuals Served (By Functional Centre- Refer to Schedule D2a) Monitoring Indicators Variance forecast to Actual Expenditures Variance Forecast to Actual Units of Service Alternate Level of Care (ALC) Rate Explanatory Indicators Cost per Unit Service (by Functional Centre) Cost per Individual Served (by Program/Service/Functional Centre) Client Experience Percentage of Alternate Level of Care (ALC) days * Balanced Budget Fund Type 2: HSP's are required to submit a balanced budget ** No negative variance is accepted for Total Margin Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities Houselink and Mainstay Community Housing 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target 2023-2024 Performance Standard Administration and Support Services 72 1 Full-time equivalents (FTE) 72 1 14.93 4.67 n/a Total Cost for Functional Centre 72 1 $2,434,007 769,107 n/a Case Management/Supportive Counselling & Services - Mental Health 72 5 09 76 Full-time equivalents (FTE) 72 5 09 76 5.00 9.33 n/a Visits 72 5 09 76 3,000 2,700 3,200 2,880 - 3,300 Not Uniquely Identified Service Recipient Interactions 72 5 09 76 70 56 - 84 3,520 Individuals Served by Functional Centre 72 5 09 76 250 200 400 320 - 300 480 Total Cost for Functional Centre 72 5 09 76 $367,873 763,761 n/a Service Provider Interactions 72 5 09 76 3,000 2,700 4,300 3,870 - 3,300 Clinics/Programs - General Clinic 4,730 Service Provider Group Interactions 72 5 10 20 09 76 270 216 - 324 Res. Mental Health - Support within Housing 72 5 40 76 30 Full-time equivalents (FTE) 72 5 10 20 55.53 40 76 30 56.70 n/a Visits Inpatient/Resident Days 72 5 10 20 24,674 23,440 40 76 30 447,075 433,663 - 25,908 Not Uniquely Identified Service Recipient Interactions 72 5 10 20 600 510 - 690 460,487 Individuals Served by Functional Centre 72 5 10 20 8,000 7,600 40 76 30 1,382 1,244 - 8,400 Group Sessions 72 5 10 20 500 425 - 575 1,520 Total Cost for Functional Centre 72 5 10 20 40 76 30 $8,183,367 4,884,936 n/a Group Participant Attendances 72 5 10 20 1,333 1,200 - 1,466 Service Provider Interactions 72 5 10 20 29,031 27,870 40 76 30 17,000 16,150 - 30,192 Clinics/Programs - Therapy Clinic - Counselling 17,850 Service Provider Group Interactions 72 5 10 40 60 76 30 1,950 1,755 - 2,145 ACTIVITY SUMMARY Total Full-time equivalents (FTE) 72 5 10 40 60 2.38 Time Equivalents for all F/C 70.70 n/a Total Visits 72 5 10 40 60 924 785 for all F/C 3,200 2,880 - 1,063 3,520 Total Not Uniquely Identified Service Recipient Interactions for all F/C 0 0 - 0 Total Hours of Care for all F/C 0 0 - 0 Total Inpatient/Resident Days for all F/C 447,075 433,663 - 460,487 Total Individuals Served by Functional Centre 72 5 10 40 60 225 180 for all F/C 1,782 1,604 - 270 1,960 Total Attendance Days for all F/C 0 0 - 0 Total Group Sessions 72 5 10 40 60 2 2 for all F/C 0 0 - 2 0 Total Cost Meals Delivered for Functional Centre 72 5 10 40 60 $204,182 nall F/a Group Participant Attendances 72 5 10 40 60 205 164 C 0 0 - 246 Service Provider Interactions 72 5 10 40 60 1,045 941 - 1,150 Health Prom/Educ. & Com. Dev.- Chronic Disease Education, Awareness and Prevention- Diabetes 72 5 50 35 20 0 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities Houselink and Mainstay Community Housing 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 2023-2024 Target Performance Standard Full-time equivalents (FTE) 72 5 50 35 20 12.13 n/a Visits 72 5 50 35 20 8,632 8,200 - 9,064 Individuals Served by Functional Centre 72 5 50 35 20 3,483 3,135 - 3,831 Group Sessions 72 5 50 35 20 350 280 - 420 Total Cost for Functional Centre 72 5 50 35 20 $1,452,779 n/a Group Participant Attendances 72 5 50 35 20 3,523 3,171 - 3,875 Service Provider Interactions 72 5 50 35 20 9,606 9,126 - 10,086 Health Prom/Educ.& Com. Dev – Personal Health and Wellness 72 5 50 45 05 Full-time equivalents (FTE) 72 5 50 45 05 3.93 n/a Individuals Served by Functional Centre 72 5 50 45 05 900 765 - 1,035 Group Sessions 72 5 50 45 05 447 358 - 536 Total Cost for Functional Centre 72 5 50 45 05 $388,313 n/a Group Participant Attendances 72 5 50 45 05 6,579 6,250 - 6,908 Health Prom. /Educ - Palliative Care Interdisciplinary 72 5 50 94 10 Individuals Served by Functional Centre 72 5 50 94 10 230 184 - 276 Group Sessions 72 5 50 94 10 64 51 - 77 Total Cost for Functional Centre 72 5 50 94 10 $30,559 n/a Group Participant Attendances 72 5 50 94 10 1,340 1,206 - 1,474 Health Prom. /Educ - Palliative Care Pain and Symptom Management 72 5 50 94 91 Full-time equivalents (FTE) 72 5 50 94 91 1.00 n/a Not Uniquely Identified Service Recipient Interactions 72 5 50 94 91 2,996 2,696 - 3,296 Group Sessions 72 5 50 94 91 200 160 - 240 Total Cost for Functional Centre 72 5 50 94 91 $123,101 n/a CSS IH - Service Arrangement/Coordination 72 5 82 05 Full-time equivalents (FTE) 72 5 82 05 2.24 n/a Visits 72 5 82 05 9,500 9,025 - 9,975 Individuals Served by Functional Centre 72 5 82 05 325 260 - 390 Total Cost for Functional Centre 72 5 82 05 $324,443 n/a Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target 2023-2024 Performance Standard CSS IH - Meals Delivery 72 5 82 10 Full-time equivalents (FTE) 72 5 82 10 1.17 n/a Visits 72 5 82 10 5,000 4,750 - 5,250 Individuals Served by Functional Centre 72 5 82 10 680 578 - 782 Meal Delivered-Combined 72 5 82 10 31,250 30,000 - 32,500 Total Cost for Functional Centre 72 5 82 10 $454,605 n/a CSS IH - Social and Congregate Dining 72 5 82 12 Full-time equivalents (FTE) 72 5 82 12 1.03 n/a Individuals Served by Functional Centre 72 5 82 12 300 240 - 360 Attendance Days 72 5 82 12 2,075 1,868 - 2,283 Total Cost for Functional Centre 72 5 82 12 $55,535 n/a CSS IH - Transportation - Client 72 5 82 14 Full-time equivalents (FTE) 72 5 82 14 9.33 n/a Visits 72 5 82 14 20,000 19,000 - 21,000 Individuals Served by Functional Centre 72 5 82 14 1,200 1,080 - 1,320 Total Cost for Functional Centre 72 5 82 14 $730,482 n/a Service Provider Interactions 72 5 82 14 12,000 11,400 - 12,600 CSS IH - Day Services 72 5 82 20 Full-time equivalents (FTE) 72 5 82 20 4.20 n/a Hours of Care 72 5 82 20 6,899 6,554 - 7,244 Individuals Served by Functional Centre 72 5 82 20 104 83 - 125 Attendance Days 72 5 82 20 5,740 5,453 - 6,027 Total Cost for Functional Centre 72 5 82 20 $371,803 n/a CSS IH - Assisted Living Services 72 5 82 45 Full-time equivalents (FTE) 72 5 82 45 9.29 n/a Hours of Care 72 5 82 45 17,504 16,629 - 18,379 Inpatient/Resident Days 72 5 82 45 38,100 36,576 - 39,624 Individuals Served by Functional Centre 72 5 82 45 146 117 - 175 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target $571,495 2023-2024 Performance Standard n/a Total Cost for Functional Centre 72 5 82 45 Service Provider Interactions 72 5 82 45 80,000 77,600 - 82,400 CSS IH - Caregiver Support 72 5 82 50 Full-time equivalents (FTE) 72 5 82 50 2.94 n/a Visits 72 5 82 50 17,450 16,578 - 18,323 Individuals Served by Functional Centre 72 5 82 50 3,300 2,970 - 3,630 Total Cost for Functional Centre 72 5 82 50 $328,074 n/a CSS IH - Visiting - Social and Safety 72 5 82 60 Full-time equivalents (FTE) 72 5 82 60 0.19 n/a Visits 72 5 82 60 2,600 2,340 - 2,860 Individuals Served by Functional Centre 72 5 82 60 117 94 - 140 Total Cost for Functional Centre 72 5 82 60 $16,634 n/a CSS IH - Visiting - Hospice Services 72 5 82 65 Full-time equivalents (FTE) 72 5 82 65 7.78 n/a Visits 72 5 82 65 9,000 8,550 - 9,450 Individuals Served by Functional Centre 72 5 82 65 1,112 1,001 - 1,223 Total Cost for Functional Centre 72 5 82 65 $599,233 n/a CSS ABI - Day Services 72 5 83 20 Full-time equivalents (FTE) 72 5 83 20 1.16 n/a Individuals Served by Functional Centre 72 5 83 20 22 18 - 26 Attendance Days 72 5 83 20 1,280 1,152 - 1,408 Total Cost for Functional Centre 72 5 83 20 $64,331 n/a CSS ABI - Personal Support/Independence Training 72 5 83 33 Full-time equivalents (FTE) 72 5 83 33 7.50 n/a Visits 72 5 83 33 5,148 4,891 - 5,405 Individuals Served by Functional Centre 72 5 83 33 75 60 - 90 Total Cost for Functional Centre 72 5 83 33 $586,334 n/a Service Provider Interactions 72 5 83 33 8,006 7,606 - 8,406 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre 2023-2024 2023-2024 *These values are provided for information purposes only. They are not Accountability Indicators. Target Performance Standard CSS Com Sup Init - Support Service Training 72 5 84 10 Full-time equivalents (FTE) 72 5 84 10 0.70 n/a Group Sessions 72 5 84 10 25 20 - 30 Total Cost for Functional Centre 72 5 84 10 $36,566 n/a Group Participant Attendances 72 5 84 10 250 200 - 300 ACTIVITY SUMMARY Total Full-Time Equivalents for all F/C 142.43 n/a Total Visits for all F/C 105,928 102,750 - 109,106 Total Not Uniquely Identified Service Recipient Interactions for all F/C 3,666 3,299 - 4,033 Total Hours of Care for all F/C 24,403 23,183 - 25,623 Total Inpatient/Resident Days for all F/C 38,100 36,576 - 39,624 Total Individuals Served by Functional Centre for all F/C 20,469 19,446 - 21,492 Total Attendance Days for all F/C 9,095 8,640 - 9,550 Total Group Sessions for all F/C 1,588 1,429 - 1,747 Total Meals Delivered for all F/C 31,250 30,000 - 32,500 Total Group Participants for all F/C 13,230 12,569 0 0 - 13,892 0 Total Service Provider Interactions for all F/C 142,688 138,407 21,300 20,235 - 146,969 22,365 Total Mental Health Sessions for all F/C 0 0 - 0 Total Cost for All F/C $17,323,718 6,417,804 n/a Total Service Provider Group Interactions for all F/C 0 0 2,220 1,998 - 0 2,442 DocuSign Envelope ID: BCAEFA8B-B412-43F9-9596-CEC0F977D6EE Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2B: CHC Specific Indicators Performance Indicators 2023-2024 Performance Target Standard Proportion of eligible people who were offered and/or received cervical screening 76.2% 61 - 91.4% Proportion of eligible people who were offered and/or completed a fecal-based test for colorectal screening 48.0% 38.4 - 57.6% Inter-professional Diabetes Care Rate 99.0% 79.2 - 100% Panel Size 74.8% 59.8 - 89.8% Explanatory Indicators Client Satisfaction – Access Clinic Support Staff per Primary Care Provider Interpretation Exam Rooms Per Primary Care Provider New Grads/New Staff Non-Primary Care Activities Number of New Clients Number of Registered Clients Specialized Care Supervision of Students Third Next Available Appointment (3NAA) Non-Insured Clients Travel time High risk urban population Monitoring Indicators Breast Cancer Screening Rate Vacancy Rate Developmental Indicators CHC Clients Hospitalized for Ambulatory Care Sensitive Conditions (ACSC) Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities Houselink and Mainstay Community Housing 2023-2024 Schedule D2C: CMH&A Sector Specific Indicators Performance Indicators 2023-2024 Performance Target Standard No Performance Indicators - - Explanatory Indicators Repeat Unplanned Emergency Visits within 30 days for Mental Health conditions Repeat Unplanned Emergency Visits within 30 days for Substance Abuse conditions Average Number of Days Waited from Referral/Application to Initial Assessment Complete Average number of days waited from Initial Assessment Complete to Service Initiation Developmental Indicators Ontario Common Assessment of Need (OCAN) Ontario Perception of Care Tool for MH&A (OPOC) Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2D: CSS Sector Specific Indicators Performance Indicators 2023-2024 Performance Target Standard No Performance Indicators - - Explanatory Indicators Number of persons waiting for service (by functional centre) Developmental Indicators Average Number of Days Waited for First Service (By Functional Centre) Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities Houselink and Mainstay Community Housing 2023-2024 Schedule D3: Local Obligations This schedule sets out provincial goals identified by Ontario Health (OH) and the Local Obligations associated with each of the goals. The provincial goals apply to all HSPs and HSPs must select the most appropriate obligation(s) under each goal for implementation. HSPs must provide a report on the progress of their implementation(s) as per direction provided by OH regional teams. Goal: Improve Access and Flow by Reducing Alternate Level of Care (ALC) Local Obligations related to goal: ● Participate in and align with regional plans to support admission diversion, maximize capacity, and support patients transition to community. Goal: Advance Indigenous Health Strategies and Outcomes Local Obligations related to goal: ● Develop and/or advance First Nations, Inuit, Métis and Urban Indigenous (FNIMUI) FNIMUI Health Workplan:
Appears in 1 contract
Financial Record Keeping and Reporting Requirements. 3.2 Personal Needs Allowance for Clients in Some Residential Addictions Programs 3.6 Internal Financial Controls (except “Inventory of Assets”) 3.7 Human Resource Control ● Personal Support Services Wage Enhancement Directive, 2014 ● Policy Guideline for CCAC and CSS Collaborative Home and Community-Based Care Coordination, 2014 ● Policy Guideline Relating to the Delivery of Personal Support Services by CCACs and CSS Agencies, 2014 ● Protocol for the Approval of Agencies under the Home Care and Community Services Act, 2012 ● Psychiatric Sessional Funding Guidelines (2004) ● Screening of Personal Support Workers (2003) ● South Oaks Gambling Screen (SOGS) ● Space Standards for Community Health Care Facilities, March 2018 Health Service Provider: Hong Fook Mental Health Association 2023-2024 Schedule C: Directives, Guidelines & Policies - Community Support Services And Community Mental Health and Addictions Services Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities Hong Fook Mental Health Association 2023-2024 Schedule D1: Core Indicators Performance Indicators 2023-2024 Target Performance Standard *Balanced Budget - Fund Type 2 $1 0 >=0 **Percentage Total Margin 0.00% >= 0% Service Activity by Functional Centre (Refer to Schedule D2a) Number of Individuals Served (By Functional Centre- Refer to Schedule D2a) Monitoring Indicators Variance forecast to Actual Expenditures Variance Forecast to Actual Units of Service Alternate Level of Care (ALC) Rate Explanatory Indicators Cost per Unit Service (by Functional Centre) Cost per Individual Served (by Program/Service/Functional Centre) Client Experience Percentage of Alternate Level of Care (ALC) days * Balanced Budget Fund Type 2: HSP's are required to submit a balanced budget ** No negative variance is accepted for Total Margin Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target 2023-2024 Performance Standard Administration and Support Services 72 1 Full-time equivalents (FTE) 72 1 14.93 n/a Total Cost for Functional Centre 72 1 $2,434,007 n/a Case Management/Supportive Counselling & Services - Hong Fook Mental Health 72 5 09 76 Full-time equivalents (FTE) 72 5 09 76 5.00 n/a Visits 72 5 09 76 3,000 2,700 - 3,300 Not Uniquely Identified Service Recipient Interactions 72 5 09 76 70 56 - 84 Individuals Served by Functional Centre 72 5 09 76 250 200 - 300 Total Cost for Functional Centre 72 5 09 76 $367,873 n/a Service Provider Interactions 72 5 09 76 3,000 2,700 - 3,300 Clinics/Programs - General Clinic 72 5 10 20 Full-time equivalents (FTE) 72 5 10 20 55.53 n/a Visits 72 5 10 20 24,674 23,440 - 25,908 Not Uniquely Identified Service Recipient Interactions 72 5 10 20 600 510 - 690 Individuals Served by Functional Centre 72 5 10 20 8,000 7,600 - 8,400 Group Sessions 72 5 10 20 500 425 - 575 Total Cost for Functional Centre 72 5 10 20 $8,183,367 n/a Group Participant Attendances 72 5 10 20 1,333 1,200 - 1,466 Service Provider Interactions 72 5 10 20 29,031 27,870 - 30,192 Clinics/Programs - Therapy Clinic - Counselling 72 5 10 40 60 Full-time equivalents (FTE) 72 5 10 40 60 2.38 n/a Visits 72 5 10 40 60 924 785 - 1,063 Individuals Served by Functional Centre 72 5 10 40 60 225 180 - 270 Group Sessions 72 5 10 40 60 2 2 - 2 Total Cost for Functional Centre 72 5 10 40 60 $204,182 n/a Group Participant Attendances 72 5 10 40 60 205 164 - 246 Service Provider Interactions 72 5 10 40 60 1,045 941 - 1,150 Health Prom/Educ. & Com. Dev.- Chronic Disease Education, Awareness and Prevention- Diabetes 72 5 50 35 20 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities Association 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 2023-2024 Target Performance Standard Target Administration and Support Services 72 1 Full-time equivalents (FTE) 72 1 5.39 n/a Total Cost for Functional Centre 72 1 $612,047 n/a Case Management/Supportive Counselling & Services - Mental Health 72 5 09 76 Full-time equivalents (FTE) 72 5 50 35 20 12.13 09 76 24.50 n/a Visits 72 5 50 35 20 8,632 8,200 09 76 18,443 17,521 - 9,064 19,365 Not Uniquely Identified Service Recipient Interactions 72 5 09 76 849 722 - 976 Individuals Served by Functional Centre 72 5 50 35 20 3,483 3,135 09 76 1,948 1,753 - 3,831 2,143 Group Sessions 72 5 50 35 20 350 280 09 76 75 60 - 420 90 Total Cost for Functional Centre 72 5 50 35 20 09 76 $1,452,779 1,749,405 n/a Group Participant Attendances 72 5 50 35 20 3,523 3,171 09 76 500 425 - 3,875 575 Service Provider Interactions 72 5 50 35 20 9,606 9,126 09 76 20,034 19,032 - 10,086 Health Prom/Educ.& Com. Dev – Personal Health and Wellness 21,036 Service Provider Group Interactions 72 5 50 45 05 09 76 75 60 - 90 Mental Health Sessions 72 5 09 76 69 55 - 83 Consumer Survivor Initiatives - Peer/Self Help 72 5 51 76 11 Full-time equivalents (FTE) 72 5 50 45 05 3.93 51 76 11 4.10 n/a Not Uniquely Identified Service Recipient Interactions 72 5 51 76 11 500 425 - 575 Individuals Served by Functional Centre 72 5 50 45 05 900 765 51 76 11 300 240 - 1,035 360 Attendance Days 72 5 51 76 11 8,400 7,980 - 8,820 Group Sessions 72 5 50 45 05 447 358 51 76 11 800 680 - 536 920 Total Cost for Functional Centre 72 5 50 45 05 51 76 11 $388,313 326,115 n/a Group Participant Attendances Service Provider Interactions 72 5 50 45 05 6,579 6,250 51 76 11 84 67 - 6,908 Health Prom. /Educ - Palliative Care Interdisciplinary 101 Service Provider Group Interactions 72 5 50 94 10 Individuals Served by Functional Centre 51 76 11 800 680 - 920 Consumer Survivor Initiatives - Family Initiatives 72 5 50 94 10 230 184 - 276 Group Sessions 72 5 50 94 10 64 51 - 77 Total Cost for Functional Centre 72 5 50 94 10 $30,559 n/a Group Participant Attendances 72 5 50 94 10 1,340 1,206 - 1,474 Health Prom. /Educ - Palliative Care Pain and Symptom Management 72 5 50 94 91 76 20 Full-time equivalents (FTE) 72 5 50 94 91 51 76 20 1.00 n/a Not Uniquely Identified Service Recipient Interactions 72 5 50 94 91 2,996 2,696 51 76 20 120 96 - 3,296 Group Sessions 72 5 50 94 91 200 160 - 240 Total Cost for Functional Centre 72 5 50 94 91 $123,101 n/a CSS IH - Service Arrangement/Coordination 72 5 82 05 Full-time equivalents (FTE) 72 5 82 05 2.24 n/a Visits 72 5 82 05 9,500 9,025 - 9,975 144 Individuals Served by Functional Centre 72 5 82 05 325 260 51 76 20 120 96 - 390 Total Cost for Functional Centre 144 Attendance Days 72 5 82 05 $324,443 n/a 51 76 20 690 587 - 794 Group Sessions 72 5 51 76 20 90 72 - 108 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target 2023-2024 Performance Standard CSS IH - Meals Delivery 72 5 82 10 Full-time equivalents (FTE) 72 5 82 10 1.17 n/a Visits 72 5 82 10 5,000 4,750 - 5,250 Individuals Served by Functional Centre 72 5 82 10 680 578 - 782 Meal Delivered-Combined 72 5 82 10 31,250 30,000 - 32,500 Total Cost for Functional Centre 72 5 82 10 $454,605 n/a CSS IH - Social and Congregate Dining 72 5 82 12 Full-time equivalents (FTE) 72 5 82 12 1.03 n/a Individuals Served by Functional Centre 72 5 82 12 300 240 - 360 Attendance Days 72 5 82 12 2,075 1,868 - 2,283 Total Cost for Functional Centre 72 5 82 12 $55,535 n/a CSS IH - Transportation - Client 72 5 82 14 Full-time equivalents (FTE) 72 5 82 14 9.33 n/a Visits 72 5 82 14 20,000 19,000 - 21,000 Individuals Served by Functional Centre 72 5 82 14 1,200 1,080 - 1,320 Total Cost for Functional Centre 72 5 82 14 $730,482 n/a Service Provider Interactions 72 5 82 14 12,000 11,400 - 12,600 CSS IH - Day Services 72 5 82 20 Full-time equivalents (FTE) 72 5 82 20 4.20 n/a Hours of Care 72 5 82 20 6,899 6,554 - 7,244 Individuals Served by Functional Centre 72 5 82 20 104 83 - 125 Attendance Days 72 5 82 20 5,740 5,453 - 6,027 Total Cost for Functional Centre 72 5 82 20 $371,803 n/a CSS IH - Assisted Living Services 72 5 82 45 Full-time equivalents (FTE) 72 5 82 45 9.29 n/a Hours of Care 72 5 82 45 17,504 16,629 - 18,379 Inpatient/Resident Days 72 5 82 45 38,100 36,576 - 39,624 Individuals Served by Functional Centre 72 5 82 45 146 117 - 175 Multi-Sector Service Accountability Agreements Ontario Hong Fook Mental Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target $571,495 2023-2024 Performance Standard n/a Total Cost for Functional Centre 72 5 82 45 Service Provider Interactions 72 5 82 45 80,000 77,600 - 82,400 CSS IH - Caregiver Support 72 5 82 50 Full-time equivalents (FTE) 72 5 82 50 2.94 n/a Visits 72 5 82 50 17,450 16,578 - 18,323 Individuals Served by Functional Centre 72 5 82 50 3,300 2,970 - 3,630 Total Cost for Functional Centre 72 5 82 50 $328,074 n/a CSS IH - Visiting - Social and Safety 72 5 82 60 Full-time equivalents (FTE) 72 5 82 60 0.19 n/a Visits 72 5 82 60 2,600 2,340 - 2,860 Individuals Served by Functional Centre 72 5 82 60 117 94 - 140 Total Cost for Functional Centre 72 5 82 60 $16,634 n/a CSS IH - Visiting - Hospice Services 72 5 82 65 Full-time equivalents (FTE) 72 5 82 65 7.78 n/a Visits 72 5 82 65 9,000 8,550 - 9,450 Individuals Served by Functional Centre 72 5 82 65 1,112 1,001 - 1,223 Total Cost for Functional Centre 72 5 82 65 $599,233 n/a CSS ABI - Day Services 72 5 83 20 Full-time equivalents (FTE) 72 5 83 20 1.16 n/a Individuals Served by Functional Centre 72 5 83 20 22 18 - 26 Attendance Days 72 5 83 20 1,280 1,152 - 1,408 Total Cost for Functional Centre 72 5 83 20 $64,331 n/a CSS ABI - Personal Support/Independence Training 72 5 83 33 Full-time equivalents (FTE) 72 5 83 33 7.50 n/a Visits 72 5 83 33 5,148 4,891 - 5,405 Individuals Served by Functional Centre 72 5 83 33 75 60 - 90 Total Cost for Functional Centre 72 5 83 33 $586,334 n/a Service Provider Interactions 72 5 83 33 8,006 7,606 - 8,406 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities Association 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre 2023-2024 2023-2024 2024Performance *These values are provided for information purposes only. They are not Accountability Indicators. Target Performance Standard CSS Com Sup Init - Support Service Training 72 5 84 10 Full-time equivalents (FTE) 72 5 84 10 0.70 n/a Group Sessions 72 5 84 10 25 20 - 30 Total Cost for Functional Centre 72 5 84 10 51 76 20 $36,566 69,784 n/a Group Participant Attendances Service Provider Interactions 72 5 84 10 250 200 51 76 20 160 128 - 300 192 Service Provider Group Interactions 72 5 51 76 20 90 72 - 108 ACTIVITY SUMMARY Total -Total Full-Time Equivalents for all F/C 142.43 34.99 n/a Total Visits for all F/C 105,928 102,750 18,443 17,521 - 109,106 19,365 Total Not Uniquely Identified Service Recipient Interactions for all F/C 3,666 3,299 1,469 1,322 - 4,033 1,616 Total Hours of Care for all F/C 24,403 23,183 0 0 - 25,623 0 Total Inpatient/Resident Days for all F/C 38,100 36,576 0 0 - 39,624 0 Total Individuals Served by Functional Centre for all F/C 20,469 19,446 2,368 2,131 - 21,492 2,605 Total Attendance Days for all F/C 9,095 8,640 9,090 8,636 - 9,550 9,545 Total Group Sessions for all F/C 1,588 1,429 965 820 - 1,747 1,110 Total Meals Delivered for all F/C 31,250 30,000 - 32,500 Total Group Participants for all F/C 13,230 12,569 - 13,892 Total Service Provider Interactions for all F/C 142,688 138,407 - 146,969 Total Mental Health Sessions for all F/C 0 0 - 0 Total Group Participants for all F/C 500 425 - 575 Total Service Provider Interactions for all F/C 20,278 19,264 - 21,292 Total Mental Health Sessions for all F/C 69 55 - 83 Total Cost for All F/C $17,323,718 2,757,352 n/a Total Service Provider Group Interactions for all F/C 0 0 965 820 - 0 1,110 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2B: CHC Specific Indicators Performance Indicators 2023-2024 Performance Target Standard Proportion of eligible people who were offered and/or received cervical screening 76.2% 61 - 91.4% Proportion of eligible people who were offered and/or completed a fecal-based test for colorectal screening 48.0% 38.4 - 57.6% Inter-professional Diabetes Care Rate 99.0% 79.2 - 100% Panel Size 74.8% 59.8 - 89.8% Explanatory Indicators Client Satisfaction – Access Clinic Support Staff per Primary Care Provider Interpretation Exam Rooms Per Primary Care Provider New Grads/New Staff Non-Primary Care Activities Number of New Clients Number of Registered Clients Specialized Care Supervision of Students Third Next Available Appointment (3NAA) Non-Insured Clients Travel time High risk urban population Monitoring Indicators Breast Cancer Screening Rate Vacancy Rate Developmental Indicators CHC Clients Hospitalized for Ambulatory Care Sensitive Conditions (ACSC) Multi-Sector Service Accountability Agreements Ontario Hong Fook Mental Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities Association 2023-2024 Schedule D2C: CMH&A Sector Specific Indicators Performance Indicators 2023-2024 Performance Target Standard No Performance Indicators - - Explanatory Indicators Repeat Unplanned Emergency Visits within 30 days for Mental Health conditions Repeat Unplanned Emergency Visits within 30 days for Substance Abuse conditions Average Number of Days Waited from Referral/Application to Initial Assessment Complete Average number of days waited from Initial Assessment Complete to Service Initiation Developmental Indicators Ontario Common Assessment of Need (OCAN) Ontario Perception of Care Tool for MH&A (OPOC) Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities Hong Fook Mental Health Association 2023-2024 Schedule D2D: CSS Sector Specific Indicators Performance Indicators 2023-2024 Performance Target Standard No Performance Indicators - - Explanatory Indicators Number of persons waiting for service (by functional centre) Developmental Indicators Average Number of Days Waited for First Service (By Functional Centre) Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities Hong Fook Mental Health Association 2023-2024 Schedule D3: Local Obligations This schedule sets out provincial goals identified by Ontario Health (OH) and the Local Obligations associated with each of the goals. The provincial goals apply to all HSPs and HSPs must select the most appropriate obligation(s) under each goal for implementation. HSPs must provide a report on the progress of their implementation(s) as per direction provided by OH regional teams. Goal: Improve Access and Flow by Reducing Alternate Level of Care (ALC) Local Obligations related to goal: ● Participate in and align with regional plans to support admission diversion, maximize capacity, and support patients transition to community. Goal: Advance Indigenous Health Strategies and Outcomes Local Obligations related to goal: ● Develop and/or advance First Nations, Inuit, Métis and Urban Indigenous (FNIMUI) FNIMUI Health Workplan:
Appears in 1 contract
Financial Record Keeping and Reporting Requirements. 3.2 Personal Needs Allowance for Clients in Some Residential Addictions Programs 3.6 Internal Financial Controls (except “Inventory of Assets”) 3.7 Human Resource Control ● Personal Support Services Wage Enhancement Directive, 2014 ● Policy Guideline for CCAC and CSS Collaborative Home and Community-Based Care Coordination, 2014 ● Policy Guideline Relating to the Delivery of Personal Support Services by CCACs and CSS Agencies, 2014 ● Protocol for the Approval of Agencies under the Home Care and Community Services Act, 2012 ● Psychiatric Sessional Funding Guidelines (2004) ● Screening of Personal Support Workers (2003) ● South Oaks Gambling Screen (SOGS) ● Space Standards for Community Health Care Facilities, March 2018 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities Women's College Hospital 2023-2024 Schedule D1: Core Indicators Performance Indicators 2023-2024 Target Performance Standard *Balanced Budget - Fund Type 2 $1 0 >=0 **Percentage Total Margin 0.00% >= 0% Service Activity by Functional Centre (Refer to Schedule D2a) Number of Individuals Served (By Functional Centre- Refer to Schedule D2a) Monitoring Indicators Variance forecast to Actual Expenditures Variance Forecast to Actual Units of Service Alternate Level of Care (ALC) Rate Explanatory Indicators Cost per Unit Service (by Functional Centre) Cost per Individual Served (by Program/Service/Functional Centre) Client Experience Percentage of Alternate Level of Care (ALC) days * Balanced Budget Fund Type 2: HSP's are required to submit a balanced budget ** No negative variance is accepted for Total Margin Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities Women's College Hospital 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target 2023-2024 Performance Standard Administration and Support Services 72 1 Full-time equivalents (FTE) 72 1 14.93 n/a Total Cost for Functional Centre 72 1 $2,434,007 n/a Case Management/Supportive Counselling & Services - Mental Health Medical Resources 72 5 09 76 Full-time equivalents (FTE) 72 5 09 76 5.00 n/a Visits 72 5 09 76 3,000 2,700 - 3,300 Not Uniquely Identified Service Recipient Interactions 72 5 09 76 70 56 - 84 Individuals Served by Functional Centre 72 5 09 76 250 200 - 300 07 Total Cost for Functional Centre 72 5 09 76 07 $367,873 478,893 n/a Service Provider Interactions Mental Health Sessions 72 5 09 76 3,000 2,700 07 848 721 - 3,300 975 Clinics/Programs - General Clinic 72 5 10 20 Full-time equivalents (FTE) 72 5 10 20 55.53 2.00 n/a Visits 72 5 10 20 24,674 23,440 1,300 1,170 - 25,908 Not Uniquely Identified Service Recipient Interactions 72 5 10 20 600 510 - 690 1,430 Individuals Served by Functional Centre 72 5 10 20 8,000 7,600 215 172 - 8,400 Group Sessions 72 5 10 20 500 425 - 575 258 Total Cost for Functional Centre 72 5 10 20 $8,183,367 306,000 n/a Group Participant Attendances Clinics/Programs – CHC Other Clinic 72 5 10 20 1,333 1,200 - 1,466 Service Provider Interactions 72 5 10 20 29,031 27,870 - 30,192 Clinics/Programs - Therapy Clinic - Counselling 72 5 10 40 60 55 Full-time equivalents (FTE) 72 5 10 40 60 2.38 55 0.60 n/a Visits 72 5 10 40 60 924 785 - 1,063 Individuals Served by Functional Centre 72 5 10 40 60 225 180 55 24 19 - 270 Group Sessions 72 5 10 40 60 2 2 - 2 29 Total Cost for Functional Centre 72 5 10 40 60 55 $204,182 122,400 n/a Clinics/Programs - MH Counseling and Treatment 72 5 10 76 12 Full-time equivalents (FTE) 72 5 10 76 12 3.60 n/a Visits 72 5 10 76 12 850 723 - 978 Individuals Served by Functional Centre 72 5 10 76 12 750 638 - 863 Group Sessions 72 5 10 76 12 320 256 - 384 Total Cost for Functional Centre 72 5 10 76 12 $518,256 n/a Group Participant Attendances 72 5 10 40 60 205 164 76 12 2,550 2,295 - 246 Service Provider Interactions 2,805 Addictions Withdrawal Mgmt. 72 5 10 40 60 1,045 941 78 20 Full-time equivalents (FTE) 72 5 10 78 20 2.00 n/a Visits 72 5 10 78 20 1,092 983 - 1,150 1,201 Individuals Served by Functional Centre 72 5 10 78 20 312 250 - 374 Total Cost for Functional Centre 72 5 10 78 20 $217,244 n/a Health Prom/EducProm./Educ. & Com. Dev.- Chronic Disease Education, Awareness and Prevention- Diabetes Addictions - Community Development-Substance Abuse 72 5 50 35 20 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 2023-2024 Target Performance Standard 78 40 Full-time equivalents (FTE) 72 5 50 35 20 12.13 78 40 3.70 n/a Visits 72 5 50 35 20 8,632 8,200 - 9,064 Individuals Served by Functional Centre 72 5 50 35 20 3,483 3,135 - 3,831 Group Sessions 72 5 50 35 20 350 280 - 420 Total Cost for Functional Centre 72 5 50 35 20 78 40 $1,452,779 637,500 n/a Group Participant Attendances 72 5 50 35 20 3,523 3,171 ACTIVITY SUMMARY - 3,875 Service Provider Interactions 72 5 50 35 20 9,606 9,126 - 10,086 Health Prom/Educ.& Com. Dev – Personal Health and Wellness 72 5 50 45 05 ti Total Full-time equivalents (FTE) 72 5 50 45 05 3.93 nTime Equivalents for all F/a Individuals Served by Functional Centre 72 5 50 45 05 900 765 - 1,035 Group Sessions 72 5 50 45 05 447 358 - 536 Total Cost for Functional Centre 72 5 50 45 05 $388,313 n/a Group Participant Attendances 72 5 50 45 05 6,579 6,250 - 6,908 Health Prom. /Educ - Palliative Care Interdisciplinary 72 5 50 94 10 Individuals Served by Functional Centre 72 5 50 94 10 230 184 - 276 Group Sessions 72 5 50 94 10 64 51 - 77 Total Cost for Functional Centre 72 5 50 94 10 $30,559 n/a Group Participant Attendances 72 5 50 94 10 1,340 1,206 - 1,474 Health Prom. /Educ - Palliative Care Pain and Symptom Management 72 5 50 94 91 Full-time equivalents (FTE) 72 5 50 94 91 1.00 n/a Not Uniquely Identified Service Recipient Interactions 72 5 50 94 91 2,996 2,696 - 3,296 Group Sessions 72 5 50 94 91 200 160 - 240 Total Cost for Functional Centre 72 5 50 94 91 $123,101 n/a CSS IH - Service Arrangement/Coordination 72 5 82 05 Full-time equivalents (FTE) 72 5 82 05 2.24 n/a Visits 72 5 82 05 9,500 9,025 - 9,975 Individuals Served by Functional Centre 72 5 82 05 325 260 - 390 Total Cost for Functional Centre 72 5 82 05 $324,443 C 11.90 n/a Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target 2023-2024 Performance Standard CSS IH - Meals Delivery 72 5 82 10 Full-time equivalents (FTE) 72 5 82 10 1.17 n/a Visits 72 5 82 10 5,000 4,750 - 5,250 Individuals Served by Functional Centre 72 5 82 10 680 578 - 782 Meal Delivered-Combined 72 5 82 10 31,250 30,000 - 32,500 Total Cost for Functional Centre 72 5 82 10 $454,605 n/a CSS IH - Social and Congregate Dining 72 5 82 12 Full-time equivalents (FTE) 72 5 82 12 1.03 n/a Individuals Served by Functional Centre 72 5 82 12 300 240 - 360 Attendance Days 72 5 82 12 2,075 1,868 - 2,283 Total Cost for Functional Centre 72 5 82 12 $55,535 n/a CSS IH - Transportation - Client 72 5 82 14 Full-time equivalents (FTE) 72 5 82 14 9.33 n/a Visits 72 5 82 14 20,000 19,000 - 21,000 Individuals Served by Functional Centre 72 5 82 14 1,200 1,080 - 1,320 Total Cost for Functional Centre 72 5 82 14 $730,482 n/a Service Provider Interactions 72 5 82 14 12,000 11,400 - 12,600 CSS IH - Day Services 72 5 82 20 Full-time equivalents (FTE) 72 5 82 20 4.20 n/a Hours of Care 72 5 82 20 6,899 6,554 - 7,244 Individuals Served by Functional Centre 72 5 82 20 104 83 - 125 Attendance Days 72 5 82 20 5,740 5,453 - 6,027 Total Cost for Functional Centre 72 5 82 20 $371,803 n/a CSS IH - Assisted Living Services 72 5 82 45 Full-time equivalents (FTE) 72 5 82 45 9.29 n/a Hours of Care 72 5 82 45 17,504 16,629 - 18,379 Inpatient/Resident Days 72 5 82 45 38,100 36,576 - 39,624 Individuals Served by Functional Centre 72 5 82 45 146 117 - 175 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target $571,495 2023-2024 Performance Standard n/a Total Cost for Functional Centre 72 5 82 45 Service Provider Interactions 72 5 82 45 80,000 77,600 - 82,400 CSS IH - Caregiver Support 72 5 82 50 Full-time equivalents (FTE) 72 5 82 50 2.94 n/a Visits 72 5 82 50 17,450 16,578 - 18,323 Individuals Served by Functional Centre 72 5 82 50 3,300 2,970 - 3,630 Total Cost for Functional Centre 72 5 82 50 $328,074 n/a CSS IH - Visiting - Social and Safety 72 5 82 60 Full-time equivalents (FTE) 72 5 82 60 0.19 n/a Visits 72 5 82 60 2,600 2,340 - 2,860 Individuals Served by Functional Centre 72 5 82 60 117 94 - 140 Total Cost for Functional Centre 72 5 82 60 $16,634 n/a CSS IH - Visiting - Hospice Services 72 5 82 65 Full-time equivalents (FTE) 72 5 82 65 7.78 n/a Visits 72 5 82 65 9,000 8,550 - 9,450 Individuals Served by Functional Centre 72 5 82 65 1,112 1,001 - 1,223 Total Cost for Functional Centre 72 5 82 65 $599,233 n/a CSS ABI - Day Services 72 5 83 20 Full-time equivalents (FTE) 72 5 83 20 1.16 n/a Individuals Served by Functional Centre 72 5 83 20 22 18 - 26 Attendance Days 72 5 83 20 1,280 1,152 - 1,408 Total Cost for Functional Centre 72 5 83 20 $64,331 n/a CSS ABI - Personal Support/Independence Training 72 5 83 33 Full-time equivalents (FTE) 72 5 83 33 7.50 n/a Visits 72 5 83 33 5,148 4,891 - 5,405 Individuals Served by Functional Centre 72 5 83 33 75 60 - 90 Total Cost for Functional Centre 72 5 83 33 $586,334 n/a Service Provider Interactions 72 5 83 33 8,006 7,606 - 8,406 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities Women's College Hospital 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre 2023-2024 2023-2024 2024Performance *These values are provided for information purposes only. They are not Accountability Indicators. Target Performance Standard CSS Com Sup Init - Support Service Training 72 5 84 10 Full-time equivalents (FTE) 72 5 84 10 0.70 n/a Group Sessions 72 5 84 10 25 20 - 30 Total Cost for Functional Centre 72 5 84 10 $36,566 n/a Group Participant Attendances 72 5 84 10 250 200 - 300 ACTIVITY SUMMARY Total Full-Time Equivalents for all F/C 142.43 n/a Total Visits for all F/C 105,928 102,750 3,242 2,918 - 109,106 3,566 Total Not Uniquely Identified Service Recipient Interactions for all F/C 3,666 3,299 0 0 - 4,033 0 Total Hours of Care for all F/C 24,403 23,183 0 0 - 25,623 0 Total Inpatient/Resident Days for all F/C 38,100 36,576 0 0 - 39,624 0 Total Individuals Served by Functional Centre for all F/C 20,469 19,446 1,301 1,171 - 21,492 1,431 Total Attendance Days for all F/C 9,095 8,640 - 9,550 Total Group Sessions for all F/C 1,588 1,429 - 1,747 Total Meals Delivered for all F/C 31,250 30,000 - 32,500 Total Group Participants for all F/C 13,230 12,569 - 13,892 Total Service Provider Interactions for all F/C 142,688 138,407 - 146,969 Total Mental Health Sessions for all F/C 0 0 - 0 Total Group Sessions for all F/C 320 256 - 384 Total Meals Delivered for all F/C 0 0 - 0 Total Group Participants for all F/C 2,550 2,295 - 2,805 Total Service Provider Interactions for all F/C 0 0 - 0 Total Mental Health Sessions for all F/C 848 721 - 975 Total Cost for All F/C $17,323,718 2,280,293 n/a Total Service Provider Group Interactions for all F/C 0 0 - 0 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2B: CHC Specific Indicators Performance Indicators 2023-2024 Performance Target Standard Proportion of eligible people who were offered and/or received cervical screening 76.2% 61 - 91.4% Proportion of eligible people who were offered and/or completed a fecal-based test for colorectal screening 48.0% 38.4 - 57.6% Inter-professional Diabetes Care Rate 99.0% 79.2 - 100% Panel Size 74.8% 59.8 - 89.8% Explanatory Indicators Client Satisfaction – Access Clinic Support Staff per Primary Care Provider Interpretation Exam Rooms Per Primary Care Provider New Grads/New Staff Non-Primary Care Activities Number of New Clients Number of Registered Clients Specialized Care Supervision of Students Third Next Available Appointment (3NAA) Non-Insured Clients Travel time High risk urban population Monitoring Indicators Breast Cancer Screening Rate Vacancy Rate Developmental Indicators CHC Clients Hospitalized for Ambulatory Care Sensitive Conditions (ACSC) Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities Women's College Hospital 2023-2024 Schedule D2C: CMH&A Sector Specific Indicators Performance Indicators 2023-2024 Performance Target Standard No Performance Indicators - - Explanatory Indicators Repeat Unplanned Emergency Visits within 30 days for Mental Health conditions Repeat Unplanned Emergency Visits within 30 days for Substance Abuse conditions Average Number of Days Waited from Referral/Application to Initial Assessment Complete Average number of days waited from Initial Assessment Complete to Service Initiation Developmental Indicators Ontario Common Assessment of Need (OCAN) Ontario Perception of Care Tool for MH&A (OPOC) Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2D: CSS Sector Specific Indicators Performance Indicators 2023-2024 Performance Target Standard No Performance Indicators - - Explanatory Indicators Number of persons waiting for service (by functional centre) Developmental Indicators Average Number of Days Waited for First Service (By Functional Centre) Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities Women's College Hospital 2023-2024 Schedule D3: Local Obligations This schedule sets out provincial goals identified by Ontario Health (OH) and the Local Obligations associated with each of the goals. The provincial goals apply to all HSPs and HSPs must select the most appropriate obligation(s) under each goal for implementation. HSPs must provide a report on the progress of their implementation(s) as per direction provided by OH regional teams. Goal: Improve Access and Flow by Reducing Alternate Level of Care (ALC) Local Obligations related to goal: ● Participate in and align with regional plans to support admission diversion, maximize capacity, and support patients transition to community. Goal: Advance Indigenous Health Strategies and Outcomes Local Obligations related to goal: ● Develop and/or advance First Nations, Inuit, Métis and Urban Indigenous (FNIMUI) FNIMUI Health Workplan:
Appears in 1 contract
Financial Record Keeping and Reporting Requirements. 3.2 Personal Needs Allowance for Clients in Some Residential Addictions Programs 3.6 Internal Financial Controls (except “Inventory of Assets”) 3.7 Human Resource Control ● Personal Support Services Wage Enhancement Directive, 2014 ● Policy Guideline for CCAC and CSS Collaborative Home and Community-Based Care Coordination, 2014 ● Policy Guideline Relating to the Delivery of Personal Support Services by CCACs and CSS Agencies, 2014 ● Protocol for the Approval of Agencies under the Home Care and Community Services Act, 2012 ● Psychiatric Sessional Funding Guidelines (2004) ● Screening of Personal Support Workers (2003) ● South Oaks Gambling Screen (SOGS) ● Space Standards for Community Health Care Facilities, March 2018 Multi-Sector Service Accountability Agreements Ontario Health - Toronto West Region Health Service Provider: Scarborough Centre for Healthy Communities St. Xxxxxx's Healthcare Xxxxxxxx 2023-2024 Schedule D1: Core Indicators Performance Indicators 2023-2024 Target Performance Standard *Balanced Budget - Fund Type 2 $1 0 >=0 **Percentage Total Margin 0.00% >= 0% Service Activity by Functional Centre (Refer to Schedule D2a) Number of Individuals Served (By Functional Centre- Refer to Schedule D2a) Monitoring Indicators Variance forecast to Actual Expenditures Variance Forecast to Actual Units of Service Alternate Level of Care (ALC) Rate Explanatory Indicators Cost per Unit Service (by Functional Centre) Cost per Individual Served (by Program/Service/Functional Centre) Client Experience Percentage of Alternate Level of Care (ALC) days * Balanced Budget Fund Type 2: HSP's are required to submit a balanced budget ** No negative variance is accepted for Total Margin Multi-Sector Service Accountability Agreements Ontario Health - Toronto West Region Health Service Provider: Scarborough Centre for Healthy Communities St. Xxxxxx's Healthcare Xxxxxxxx 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target 2023-2024 Performance Standard Administration and Support Services 72 1 Full-time equivalents (FTE) 72 1 14.93 1.00 n/a Total Cost for Functional Centre 72 1 $2,434,007 1,159,389 n/a Clinical Management 72 5 05 Full-time equivalents (FTE) 72 5 05 0.20 n/a Total Cost for Functional Centre 72 5 05 $48,296 n/a Medical Resources 72 5 07 Total Cost for Functional Centre 72 5 07 $2,060,359 n/a Case Management/Supportive Counselling & Services - Mental Health 72 5 09 76 Full-time equivalents (FTE) 72 5 09 76 5.00 3.01 n/a Visits 72 5 09 76 3,000 2,700 3,634 3,271 - 3,300 Not Uniquely Identified Service Recipient Interactions 72 5 09 76 70 56 - 84 3,997 Individuals Served by Functional Centre 72 5 09 76 250 200 260 208 - 300 312 Group Sessions 72 5 09 76 52 42 - 62 Total Cost for Functional Centre 72 5 09 76 $367,873 519,175 n/a Service Provider Interactions Group Participant Attendances 72 5 09 76 3,000 2,700 260 208 - 3,300 312 Case Management/Supportive Counselling & Services - Addictions Supportive Housing 72 5 09 78 10 Full-time equivalents (FTE) 72 5 09 78 10 2.12 n/a Visits 72 5 09 78 10 2,070 1,863 - 2,277 Individuals Served by Functional Centre 72 5 09 78 10 30 24 - 36 Group Sessions 72 5 09 78 10 14 11 - 17 Total Cost for Functional Centre 72 5 09 78 10 $168,744 n/a Group Participant Attendances 72 5 09 78 10 350 280 - 420 Clinics/Programs - General Clinic MH Counseling and Treatment 72 5 10 76 12 Not Uniquely Identified Service Recipient Interactions 72 5 10 76 12 167 134 - 200 Total Cost for Functional Centre 72 5 10 76 12 $46,103 n/a MH Assertive Community Treatment Teams 72 5 10 76 20 Full-time equivalents (FTE) 72 5 10 76 20 55.53 n/a Visits 72 5 10 20 24,674 23,440 - 25,908 Not Uniquely Identified Service Recipient Interactions 72 5 10 20 600 510 - 690 Individuals Served by Functional Centre 72 5 10 20 8,000 7,600 - 8,400 Group Sessions 72 5 10 20 500 425 - 575 Total Cost for Functional Centre 72 5 10 20 $8,183,367 n/a Group Participant Attendances 72 5 10 20 1,333 1,200 - 1,466 Service Provider Interactions 72 5 10 20 29,031 27,870 - 30,192 Clinics/Programs - Therapy Clinic - Counselling 72 5 10 40 60 Full-time equivalents (FTE) 72 5 10 40 60 2.38 n/a Visits 72 5 10 40 60 924 785 - 1,063 Individuals Served by Functional Centre 72 5 10 40 60 225 180 - 270 Group Sessions 72 5 10 40 60 2 2 - 2 Total Cost for Functional Centre 72 5 10 40 60 $204,182 n/a Group Participant Attendances 72 5 10 40 60 205 164 - 246 Service Provider Interactions 72 5 10 40 60 1,045 941 - 1,150 Health Prom/Educ. & Com. Dev.- Chronic Disease Education, Awareness and Prevention- Diabetes 72 5 50 35 20 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 2023-2024 Target Performance Standard Full-time equivalents (FTE) 72 5 50 35 20 12.13 n/a Visits 72 5 50 35 20 8,632 8,200 - 9,064 Individuals Served by Functional Centre 72 5 50 35 20 3,483 3,135 - 3,831 Group Sessions 72 5 50 35 20 350 280 - 420 Total Cost for Functional Centre 72 5 50 35 20 $1,452,779 n/a Group Participant Attendances 72 5 50 35 20 3,523 3,171 - 3,875 Service Provider Interactions 72 5 50 35 20 9,606 9,126 - 10,086 Health Prom/Educ.& Com. Dev – Personal Health and Wellness 72 5 50 45 05 Full-time equivalents (FTE) 72 5 50 45 05 3.93 n/a Individuals Served by Functional Centre 72 5 50 45 05 900 765 - 1,035 Group Sessions 72 5 50 45 05 447 358 - 536 Total Cost for Functional Centre 72 5 50 45 05 $388,313 n/a Group Participant Attendances 72 5 50 45 05 6,579 6,250 - 6,908 Health Prom. /Educ - Palliative Care Interdisciplinary 72 5 50 94 10 Individuals Served by Functional Centre 72 5 50 94 10 230 184 - 276 Group Sessions 72 5 50 94 10 64 51 - 77 Total Cost for Functional Centre 72 5 50 94 10 $30,559 n/a Group Participant Attendances 72 5 50 94 10 1,340 1,206 - 1,474 Health Prom. /Educ - Palliative Care Pain and Symptom Management 72 5 50 94 91 Full-time equivalents (FTE) 72 5 50 94 91 1.00 n/a Not Uniquely Identified Service Recipient Interactions 72 5 50 94 91 2,996 2,696 - 3,296 Group Sessions 72 5 50 94 91 200 160 - 240 Total Cost for Functional Centre 72 5 50 94 91 $123,101 n/a CSS IH - Service Arrangement/Coordination 72 5 82 05 Full-time equivalents (FTE) 72 5 82 05 2.24 n/a Visits 72 5 82 05 9,500 9,025 - 9,975 Individuals Served by Functional Centre 72 5 82 05 325 260 - 390 Total Cost for Functional Centre 72 5 82 05 $324,443 37.52 n/a Multi-Sector Service Accountability Agreements Ontario Health - Toronto West Region Health Service Provider: Scarborough Centre for Healthy Communities St. Xxxxxx's Healthcare Xxxxxxxx 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target 49,467 2023-2024 Performance Standard CSS IH 47,983 - Meals Delivery 50,951 Visits 72 5 82 10 76 20 Individuals Served by Functional Centre 72 5 10 76 20 302 242 - 362 Group Sessions 72 5 10 76 20 86 69 - 103 Total Cost for Functional Centre 72 5 10 76 20 $4,656,218 n/a Group Participant Attendances 72 5 10 76 20 450 360 - 540 MH Community Clinic 72 5 10 76 30 Full-time equivalents (FTE) 72 5 82 10 1.17 76 30 8.63 n/a Visits 72 5 82 10 5,000 4,750 76 30 5,280 5,016 - 5,250 5,544 Individuals Served by Functional Centre 72 5 82 10 680 578 76 30 450 360 - 782 Meal Delivered-Combined 540 Group Sessions 72 5 82 10 31,250 30,000 76 30 320 256 - 32,500 384 Total Cost for Functional Centre 72 5 82 10 76 30 $454,605 971,193 n/a CSS IH - Social and Congregate Dining Group Participant Attendances 72 5 82 12 10 76 30 1,300 1,170 - 1,430 MH Early Intervention 72 5 10 76 51 Full-time equivalents (FTE) 72 5 82 12 1.03 10 76 51 13.06 n/a Visits 72 5 10 76 51 9,192 8,732 - 9,652 Individuals Served by Functional Centre 72 5 82 12 300 240 10 76 51 880 748 - 360 Attendance Days 1,012 Group Sessions 72 5 82 12 2,075 1,868 10 76 51 100 80 - 2,283 120 Total Cost for Functional Centre 72 5 82 12 10 76 51 $55,535 1,881,274 n/a CSS IH - Transportation - Client Group Participant Attendances 72 5 82 14 10 76 51 250 200 - 300 MH Forensic 72 5 10 76 55 Full-time equivalents (FTE) 72 5 82 14 9.33 10 76 55 0.83 n/a Visits 72 5 82 14 20,000 19,000 10 76 55 842 716 - 21,000 968 Individuals Served by Functional Centre 72 5 82 14 1,200 1,080 10 76 55 45 36 - 1,320 54 Group Sessions 72 5 10 76 55 24 19 - 29 Total Cost for Functional Centre 72 5 82 14 10 76 55 $730,482 104,131 n/a Service Provider Interactions Group Participant Attendances 72 5 82 14 12,000 11,400 10 76 55 160 128 - 12,600 CSS IH - Day Services 192 MH Eating Disorders 72 5 82 20 Full-time equivalents (FTE) 72 5 82 20 4.20 n/a Hours of Care 72 5 82 20 6,899 6,554 - 7,244 Individuals Served by Functional Centre 72 5 82 20 104 83 - 125 Attendance Days 72 5 82 20 5,740 5,453 - 6,027 Total Cost for Functional Centre 72 5 82 20 $371,803 n/a CSS IH - Assisted Living Services 72 5 82 45 Full-time equivalents (FTE) 72 5 82 45 9.29 n/a Hours of Care 72 5 82 45 17,504 16,629 - 18,379 Inpatient/Resident Days 72 5 82 45 38,100 36,576 - 39,624 Individuals Served by Functional Centre 72 5 82 45 146 117 - 175 10 76 70 Multi-Sector Service Accountability Agreements Ontario Health - Toronto West Region Health Service Provider: Scarborough Centre for Healthy Communities St. Xxxxxx's Healthcare Hamilton 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target $571,495 6.09 2023-2024 Performance Standard n/a Full-time equivalents (FTE) 72 5 10 76 70 Visits 72 5 10 76 70 4,261 3,835 - 4,687 Individuals Served by Functional Centre 72 5 10 76 70 324 259 - 389 Group Sessions 72 5 10 76 70 220 176 - 264 Total Cost for Functional Centre 72 5 10 76 70 $821,858 n/a Group Participant Attendances 72 5 10 76 70 1,840 1,656 - 2,024 MH Social Rehab./Recreation 72 5 10 76 81 Full-time equivalents (FTE) 72 5 10 76 81 4.01 n/a Visits 72 5 10 76 81 822 699 - 945 Individuals Served by Functional Centre 72 5 10 76 81 120 96 - 144 Group Sessions 72 5 10 76 81 404 323 - 485 Total Cost for Functional Centre 72 5 10 76 81 $443,980 n/a Group Participant Attendances 72 5 10 76 81 956 813 - 1,099 MH Psycho-geriatric 72 5 10 76 96 Full-time equivalents (FTE) 72 5 10 76 96 10.03 n/a Visits 72 5 10 76 96 9,655 9,172 - 10,138 Individuals Served by Functional Centre 72 5 10 76 96 1,194 1,075 - 1,313 Total Cost for Functional Centre 72 5 10 76 96 $1,329,558 n/a Addictions Treatment-Substance Abuse 72 5 10 78 11 Full-time equivalents (FTE) 72 5 10 78 11 12.04 n/a Visits 72 5 10 78 11 5,445 5,173 - 5,717 Individuals Served by Functional Centre 72 5 10 78 11 650 553 - 748 Group Sessions 72 5 10 78 11 624 530 - 718 Total Cost for Functional Centre 72 5 10 78 11 $896,886 n/a Group Participant Attendances 72 5 10 78 11 3,114 2,803 - 3,425 Addictions Withdrawal Mgmt. 72 5 10 78 20 Full-time equivalents (FTE) 72 5 10 78 20 2.09 n/a Multi-Sector Service Accountability Agreements Ontario Health - West Region Health Service Provider: St. Xxxxxx's Healthcare Xxxxxxxx 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target 1,695 2023-2024 Performance Standard 1,526 - 1,865 Visits 72 5 10 78 20 Individuals Served by Functional Centre 72 5 10 78 20 500 425 - 575 Total Cost for Functional Centre 72 5 10 78 20 $167,549 n/a Crisis Intervention - Mental Health 72 5 15 76 Full-time equivalents (FTE) 72 5 15 76 27.05 n/a Visits 72 5 15 76 16,189 15,380 - 16,998 Individuals Served by Functional Centre 72 5 15 76 4,320 3,888 - 4,752 Total Cost for Functional Centre 72 5 15 76 $3,705,114 n/a In-Home HPS - Nursing - Visiting 72 5 30 40 11 Full-time equivalents (FTE) 72 5 30 40 11 2.05 n/a Total Cost for Functional Centre 72 5 82 45 Service Provider Interactions 30 40 11 $1,079,419 n/a In-Home HPS - Physiotherapy 72 5 82 45 80,000 77,600 - 82,400 CSS IH - Caregiver Support 72 5 82 30 40 50 Full-time equivalents (FTE) 72 5 82 30 40 50 2.94 1.75 n/a Visits Total Cost for Functional Centre 72 5 82 30 40 50 17,450 16,578 $198,749 n/a In-Home HPS - 18,323 Occupational Therapy 72 5 30 40 55 Full-time equivalents (FTE) 72 5 30 40 55 1.70 n/a Total Cost for Functional Centre 72 5 30 40 55 $213,084 n/a In-Home HPS - Social Work 72 5 30 40 70 Full-time equivalents (FTE) 72 5 30 40 70 1.83 n/a Total Cost for Functional Centre 72 5 30 40 70 $217,048 n/a COM Residential Addiction - Withdrawal Management Centres 72 5 40 78 45 Full-time equivalents (FTE) 72 5 40 78 45 31.43 n/a Inpatient/Resident Days 72 5 40 78 45 13,846 13,154 - 14,538 Individuals Served by Functional Centre 72 5 40 78 45 1,603 1,443 - 1,763 Attendance Days 72 5 40 78 45 3,125 2,813 - 3,438 Total Cost for Functional Centre 72 5 40 78 45 $3,067,779 n/a Health Prom/Xxxx & Dev - General 72 5 50 10 Multi-Sector Service Accountability Agreements Ontario Health - West Region Health Service Provider: St. Xxxxxx's Healthcare Xxxxxxxx 2023-2024 Schedule D2A: Clinical Activity - Detail - vi OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target 0.82 2023-2024 Performance Standard n/a Full-time equivalents (FTE) 72 5 50 10 Not Uniquely Identified Service Recipient Interactions 72 5 50 10 250 200 - 300 Total Cost for Functional Centre 72 5 50 10 $73,494 n/a Health Prom/Educ & Dev - Psycho-Geriatric 72 5 50 96 76 Full-time equivalents (FTE) 72 5 50 96 76 1.22 n/a Not Uniquely Identified Service Recipient Interactions 72 5 50 96 76 500 425 - 575 Group Sessions 72 5 50 96 76 558 474 - 642 Total Cost for Functional Centre 72 5 50 96 76 $160,815 n/a Group Participant Attendances 72 5 50 96 76 3,888 3,499 - 4,277 Consumer Survivor Initiatives - Alternative Businesses 72 5 51 76 12 Not Uniquely Identified Service Recipient Interactions 72 5 51 76 12 60 48 - 72 Total Cost for Functional Centre 72 5 51 76 12 $64,513 n/a CSS IH - Service Arrangement/Coordination 72 5 82 50 3,300 2,970 - 3,630 05 Total Cost for Functional Centre 72 5 82 50 05 $328,074 294,000 n/a CSS IH - Visiting - Social and Safety Congregate Dining 72 5 82 60 12 Full-time equivalents (FTE) 72 5 82 60 0.19 n/a Visits 72 5 82 60 2,600 2,340 - 2,860 Individuals Served by Functional Centre 72 5 82 60 117 94 - 140 Total Cost for Functional Centre 72 5 82 60 $16,634 n/a CSS IH - Visiting - Hospice Services 72 5 82 65 Full-time equivalents (FTE) 72 5 82 65 7.78 n/a Visits 72 5 82 65 9,000 8,550 - 9,450 Individuals Served by Functional Centre 72 5 82 65 1,112 1,001 - 1,223 Total Cost for Functional Centre 72 5 82 65 $599,233 n/a CSS ABI - Day Services 72 5 83 20 Full-time equivalents (FTE) 72 5 83 20 1.16 12 0.40 n/a Individuals Served by Functional Centre 72 5 83 20 22 18 82 12 273 218 - 26 328 Attendance Days 72 5 83 20 1,280 1,152 82 12 16,435 15,613 - 1,408 17,257 Total Cost for Functional Centre 72 5 83 20 82 12 $64,331 34,052 n/a CSS ABI - Personal Support/Independence Training 72 5 83 33 ACTIVITY SUMMARY Total Full-time equivalents (FTE) 72 5 83 33 7.50 Time Equivalents for all F/C 168.88 n/a Total Visits 72 5 83 33 5,148 4,891 for all F/C 108,552 105,295 - 5,405 111,809 Total Not Uniquely Identified Service Recipient Interactions for all F/C 977 830 - 1,124 Total Hours of Care for all F/C 0 0 - 0 Total Inpatient/Resident Days for all F/C 13,846 13,154 - 14,538 Total Individuals Served by Functional Centre 72 5 83 33 75 60 for all F/C 10,951 10,403 - 90 Total Cost for Functional Centre 72 5 83 33 $586,334 n/a Service Provider Interactions 72 5 83 33 8,006 7,606 - 8,406 11,499 Multi-Sector Service Accountability Agreements Ontario Health - Toronto West Region Health Service Provider: Scarborough Centre for Healthy Communities St. Xxxxxx's Healthcare Xxxxxxxx 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre 2023-2024 2023-2024 *These values are provided for information purposes only. They are not Accountability Indicators. Target Performance Standard CSS Com Sup Init - Support Service Training 72 5 84 10 Full-time equivalents (FTE) 72 5 84 10 0.70 n/a Group Sessions 72 5 84 10 25 20 - 30 Total Cost for Functional Centre 72 5 84 10 $36,566 n/a Group Participant Attendances 72 5 84 10 250 200 - 300 ACTIVITY SUMMARY Total Full-Time Equivalents for all F/C 142.43 n/a Total Visits for all F/C 105,928 102,750 - 109,106 Total Not Uniquely Identified Service Recipient Interactions for all F/C 3,666 3,299 - 4,033 Total Hours of Care for all F/C 24,403 23,183 - 25,623 Total Inpatient/Resident Days for all F/C 38,100 36,576 - 39,624 Total Individuals Served by Functional Centre for all F/C 20,469 19,446 - 21,492 Total Attendance Days for all F/C 9,095 8,640 19,560 18,582 - 9,550 20,538 Total Group Sessions for all F/C 1,588 1,429 2,402 2,162 - 1,747 2,642 Total Meals Delivered for all F/C 31,250 30,000 0 0 - 32,500 0 Total Group Participants for all F/C 13,230 12,569 12,568 11,940 - 13,892 13,196 Total Service Provider Interactions for all F/C 142,688 138,407 0 0 - 146,969 0 Total Mental Health Sessions for all F/C 0 0 - 0 Total Cost for All F/C $17,323,718 24,382,780 n/a Total Service Provider Group Interactions for all F/C 0 0 - 0 Multi-Sector Service Accountability Agreements Ontario Health - Toronto West Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2B: CHC Specific Indicators Performance Indicators 2023-2024 Performance Target Standard Proportion of eligible people who were offered and/or received cervical screening 76.2% 61 - 91.4% Proportion of eligible people who were offered and/or completed a fecal-based test for colorectal screening 48.0% 38.4 - 57.6% Inter-professional Diabetes Care Rate 99.0% 79.2 - 100% Panel Size 74.8% 59.8 - 89.8% Explanatory Indicators Client Satisfaction – Access Clinic Support Staff per Primary Care Provider Interpretation Exam Rooms Per Primary Care Provider New Grads/New Staff Non-Primary Care Activities Number of New Clients Number of Registered Clients Specialized Care Supervision of Students Third Next Available Appointment (3NAA) Non-Insured Clients Travel time High risk urban population Monitoring Indicators Breast Cancer Screening Rate Vacancy Rate Developmental Indicators CHC Clients Hospitalized for Ambulatory Care Sensitive Conditions (ACSC) Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities St. Xxxxxx's Healthcare Xxxxxxxx 2023-2024 Schedule D2C: CMH&A Sector Specific Indicators Performance Indicators 2023-2024 Performance Target Standard No Performance Indicators - - Explanatory Indicators Repeat Unplanned Emergency Visits within 30 days for Mental Health conditions Repeat Unplanned Emergency Visits within 30 days for Substance Abuse conditions Average Number of Days Waited from Referral/Application to Initial Assessment Complete Average number of days waited from Initial Assessment Complete to Service Initiation Developmental Indicators Ontario Common Assessment of Need (OCAN) Ontario Perception of Care Tool for MH&A (OPOC) Multi-Sector Service Accountability Agreements Ontario Health - Toronto West Region Health Service Provider: Scarborough Centre for Healthy Communities St. Xxxxxx's Healthcare Xxxxxxxx 2023-2024 Schedule D2D: CSS Sector Specific Indicators Performance Indicators 2023-2024 Performance Target Standard No Performance Indicators - - Explanatory Indicators Number of persons waiting for service (by functional centre) Developmental Indicators Average Number of Days Waited for First Service (By Functional Centre) Multi-Sector Service Accountability Agreements Ontario Health - Toronto West Region Health Service Provider: Scarborough Centre for Healthy Communities St. Xxxxxx's Healthcare Xxxxxxxx 2023-2024 Schedule D3: Local Obligations This schedule sets out provincial goals identified by Ontario Health (OH) and the Local Obligations associated with each of the goals. The provincial goals apply to all HSPs and HSPs must select the most appropriate obligation(s) under each goal for implementation. HSPs must provide a report on the progress of their implementation(s) as per direction provided by OH regional teams. Goal: Improve Access and Flow by Reducing Alternate Level of Care (ALC) Local Obligations related to goal: ● Participate in and align with regional plans to support admission diversion, maximize capacity, and support patients transition to community. Goal: Advance Indigenous Health Strategies and Outcomes Local Obligations related to goal: ● Develop and/or advance First Nations, Inuit, Métis and Urban Indigenous (FNIMUI) FNIMUI Health Workplan:
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Financial Record Keeping and Reporting Requirements. 3.2 Personal Needs Allowance for Clients in Some Residential Addictions Programs 3.6 Internal Financial Controls (except “Inventory of Assets”) 3.7 Human Resource Control ● Personal Support Services Wage Enhancement Directive, 2014 ● Policy Guideline for CCAC and CSS Collaborative Home and Community-Based Care Coordination, 2014 ● Policy Guideline Relating to the Delivery of Personal Support Services by CCACs and CSS Agencies, 2014 ● Protocol for the Approval of Agencies under the Home Care and Community Services Act, 2012 ● Psychiatric Sessional Funding Guidelines (2004) ● Screening of Personal Support Workers (2003) ● South Oaks Gambling Screen (SOGS) ● Space Standards for Community Health Care Facilities, March 2018 Multi-Sector Service Accountability Agreements Ontario Health - Toronto North West Region Health Service Provider: Scarborough Centre for Healthy Communities St. Joseph's Care Group 2023-2024 Schedule D1: Core Indicators Performance Indicators 2023-2024 Target Performance Standard *Balanced Budget - Fund Type 2 $1 0 >=0 **Percentage Total Margin 0.00% >= 0% Service Activity by Functional Centre (Refer to Schedule D2a) Number of Individuals Served (By Functional Centre- Refer to Schedule D2a) Monitoring Indicators Variance forecast to Actual Expenditures Variance Forecast to Actual Units of Service Alternate Level of Care (ALC) Rate Explanatory Indicators Cost per Unit Service (by Functional Centre) Cost per Individual Served (by Program/Service/Functional Centre) Client Experience Percentage of Alternate Level of Care (ALC) days * Balanced Budget Fund Type 2: HSP's are required to submit a balanced budget ** No negative variance is accepted for Total Margin Multi-Sector Service Accountability Agreements Ontario Health - Toronto North West Region Health Service Provider: Scarborough Centre for Healthy Communities St. Joseph's Care Group 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target 2023-2024 Performance Standard Administration and Support Services 72 1 Full-time equivalents (FTE) 72 1 14.93 3.75 n/a Total Cost for Functional Centre 72 1 $2,434,007 1,388,482 n/a Medical Resources 72 5 07 Total Cost for Functional Centre 72 5 07 $220,356 n/a CMH&A Centralized/Coordinated Access 72 5 08 Full-time equivalents (FTE) 72 5 08 1.00 n/a Not Uniquely Identified Service Recipient Interactions 72 5 08 2,400 2,160 - 2,640 Individuals Served by Functional Centre 72 5 08 2,400 2,160 - 2,640 Total Cost for Functional Centre 72 5 08 $139,180 n/a Case Management/Supportive Counselling & Services - Mental Health 72 5 09 76 Full-time equivalents (FTE) 72 5 09 76 5.00 8.38 n/a Visits 72 5 09 76 3,000 2,700 10,674 10,140 - 3,300 Not Uniquely Identified Service Recipient Interactions 72 5 09 76 70 56 - 84 11,208 Individuals Served by Functional Centre 72 5 09 76 250 200 1,350 1,215 - 300 1,485 Total Cost for Functional Centre 72 5 09 76 $367,873 894,312 n/a Service Provider Interactions Case Management Addictions - Substance Abuse 72 5 09 76 3,000 2,700 78 11 Full-time equivalents (FTE) 72 5 09 78 11 2.00 n/a Visits 72 5 09 78 11 1,500 1,350 - 3,300 1,650 Individuals Served by Functional Centre 72 5 09 78 11 642 546 - 738 Group Sessions 72 5 09 78 11 36 29 - 43 Total Cost for Functional Centre 72 5 09 78 11 $208,583 n/a Group Participant Attendances 72 5 09 78 11 48 38 - 58 Clinics/Programs - General Clinic MH Counseling and Treatment 72 5 10 20 76 12 Full-time equivalents (FTE) 72 5 10 20 55.53 76 12 1.45 n/a Visits 72 5 10 20 24,674 23,440 76 12 1,428 1,285 - 25,908 Not Uniquely Identified Service Recipient Interactions 72 5 10 20 600 510 - 690 1,571 Individuals Served by Functional Centre 72 5 10 20 8,000 7,600 76 12 600 510 - 8,400 Group Sessions 72 5 10 20 500 425 - 575 690 Total Cost for Functional Centre 72 5 10 20 76 12 $8,183,367 197,092 n/a Group Participant Attendances MH Eating Disorders 72 5 10 20 1,333 1,200 76 70 Multi-Sector Service Accountability Agreements Ontario Health - 1,466 North West Region Health Service Provider Interactions 72 5 10 20 29,031 27,870 Provider: St. Joseph's Care Group 2023-2024 Schedule D2A: Clinical Activity - 30,192 ClinicsDetail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target 8.70 2023-2024 Performance Standard n/Programs - Therapy Clinic - Counselling 72 5 10 40 60 a Full-time equivalents (FTE) 72 5 10 40 60 2.38 n/a 76 70 Visits 72 5 10 40 60 924 785 76 70 7,290 6,926 - 1,063 7,655 Individuals Served by Functional Centre 72 5 10 40 60 225 180 76 70 655 557 - 270 Group Sessions 72 5 10 40 60 2 2 - 2 753 Total Cost for Functional Centre 72 5 10 40 60 76 70 $204,182 1,132,472 n/a MH Psycho-geriatric 72 5 10 76 96 Full-time equivalents (FTE) 72 5 10 76 96 5.40 n/a Visits 72 5 10 76 96 4,020 3,618 - 4,422 Individuals Served by Functional Centre 72 5 10 76 96 290 232 - 348 Total Cost for Functional Centre 72 5 10 76 96 $631,286 n/a Addictions Treatment-Substance Abuse 72 5 10 78 11 Full-time equivalents (FTE) 72 5 10 78 11 18.05 n/a Visits 72 5 10 78 11 7,942 7,545 - 8,339 Individuals Served by Functional Centre 72 5 10 78 11 1,347 1,212 - 1,482 Group Sessions 72 5 10 78 11 239 191 - 287 Total Cost for Functional Centre 72 5 10 78 11 $2,053,747 n/a Group Participant Attendances 72 5 10 40 60 205 164 78 11 1,589 1,430 - 246 1,748 Addictions Treatment-Problem Gambling 72 5 10 78 12 Full-time equivalents (FTE) 72 5 10 78 12 4.80 n/a Visits 72 5 10 78 12 4,500 4,050 - 4,950 Individuals Served by Functional Centre 72 5 10 78 12 974 828 - 1,120 Total Cost for Functional Centre 72 5 10 78 12 $434,867 n/a Crisis Intervention - Mental Health 72 5 15 76 Full-time equivalents (FTE) 72 5 15 76 5.50 n/a Visits 72 5 15 76 6,500 6,175 - 6,825 Not Uniquely Identified Service Provider Recipient Interactions 72 5 10 40 60 1,045 941 15 76 2,000 1,800 - 1,150 Health Prom/Educ. & Com. Dev.- Chronic Disease Education, Awareness and Prevention- Diabetes 2,200 Individuals Served by Functional Centre 72 5 50 35 20 15 76 2,000 1,800 - 2,200 Total Cost for Functional Centre 72 5 15 76 $582,717 n/a Res. Mental Health - Support within Housing 72 5 40 76 30 Multi-Sector Service Accountability Agreements Ontario Health - Toronto North West Region Health Service Provider: Scarborough Centre for Healthy Communities St. Joseph's Care Group 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 2023-2024 Target Performance Standard Full-time equivalents (FTE) 72 5 50 35 20 12.13 40 76 30 6.03 n/a Visits Inpatient/Resident Days 72 5 50 35 20 8,632 8,200 40 76 30 1,095 986 - 9,064 1,205 Individuals Served by Functional Centre 72 5 50 35 20 3,483 3,135 40 76 30 3 2 - 3,831 Group Sessions 72 5 50 35 20 350 280 - 420 4 Total Cost for Functional Centre 72 5 50 35 20 40 76 30 $1,452,779 395,366 n/a COM Residential Addiction - Treatment Services-Substance Abuse 72 5 40 78 11 Full-time equivalents (FTE) 72 5 40 78 11 27.37 n/a Inpatient/Resident Days 72 5 40 78 11 6,010 5,710 - 6,311 Individuals Served by Functional Centre 72 5 40 78 11 211 169 - 253 Group Sessions 72 5 40 78 11 1,650 1,485 - 1,815 Total Cost for Functional Centre 72 5 40 78 11 $2,743,243 n/a Group Participant Attendances 72 5 50 35 20 3,523 3,171 40 78 11 7,400 7,030 - 3,875 Service Provider Interactions 7,770 COM Residential Addiction - Treatment Services-Problem Gambling 72 5 50 35 40 78 12 Full-time equivalents (FTE) 72 5 40 78 12 0.85 n/a Inpatient/Resident Days 72 5 40 78 12 500 425 - 575 Individuals Served by Functional Centre 72 5 40 78 12 20 9,606 9,126 16 - 10,086 24 Total Cost for Functional Centre 72 5 40 78 12 $116,977 n/a COM Residential Addiction - Withdrawal Management Centres 72 5 40 78 45 Full-time equivalents (FTE) 72 5 40 78 45 22.78 n/a Inpatient/Resident Days 72 5 40 78 45 9,125 8,669 - 9,581 Individuals Served by Functional Centre 72 5 40 78 45 2,600 2,340 - 2,860 Attendance Days 72 5 40 78 45 16,569 15,741 - 17,397 Total Cost for Functional Centre 72 5 40 78 45 $2,601,200 n/a Health Prom/Educ. & Xxx.& ComXxx. Dev – Personal Health Community Engagement and Wellness Capacity Building 72 5 50 45 05 14 Full-time equivalents (FTE) 72 5 50 45 05 3.93 n/a Individuals Served by Functional Centre 72 5 50 45 05 900 765 - 1,035 Group Sessions 72 5 50 45 05 447 358 - 536 Total Cost for Functional Centre 72 5 50 45 05 $388,313 n/a Group Participant Attendances 72 5 50 45 05 6,579 6,250 - 6,908 Health Prom. /Educ - Palliative Care Interdisciplinary 72 5 50 94 10 Individuals Served by Functional Centre 72 5 50 94 10 230 184 - 276 Group Sessions 72 5 50 94 10 64 51 - 77 Total Cost for Functional Centre 72 5 50 94 10 $30,559 n/a Group Participant Attendances 72 5 50 94 10 1,340 1,206 - 1,474 Health Prom. /Educ - Palliative Care Pain and Symptom Management 72 5 50 94 91 Full-time equivalents (FTE) 72 5 50 94 91 1.00 14 3.60 n/a Not Uniquely Identified Service Recipient Interactions 72 5 50 94 91 2,996 2,696 14 75 60 - 3,296 90 Group Sessions 72 5 50 94 91 200 160 14 40 32 - 240 48 Total Cost for Functional Centre 72 5 50 94 91 14 $123,101 474,986 n/a CSS IH - Service ArrangementHealth Prom/Coordination Educ. & Com. Dev.- Chronic Disease Education, Awareness and Prevention- Diabetes 72 5 82 05 Full-time equivalents (FTE) 72 5 82 05 2.24 n/a Visits 72 5 82 05 9,500 9,025 - 9,975 Individuals Served by Functional Centre 72 5 82 05 325 260 - 390 Total Cost for Functional Centre 72 5 82 05 $324,443 n/a 50 35 20 Multi-Sector Service Accountability Agreements Ontario Health - Toronto North West Region Health Service Provider: Scarborough Centre for Healthy Communities St. Joseph's Care Group 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target 500 2023-2024 Performance Standard CSS IH 425 - Meals Delivery 575 Individuals Served by Functional Centre 72 5 82 50 35 20 Total Cost for Functional Centre 72 5 50 35 20 $43,775 n/a Service Provider Interactions 72 5 50 35 20 1,900 1,710 - 2,090 Health Prom. /Education MH - Awareness 72 5 50 76 10 Full-time equivalents (FTE) 72 5 82 50 76 10 1.17 0.50 n/a Not Uniquely Identified Service Recipient Interactions 72 5 50 76 10 1,500 1,350 - 1,650 Total Cost for Functional Centre 72 5 50 76 10 $69,849 n/a Health Prom./Educ Addictions - Problem Gambling Awareness 72 5 50 78 20 Full-time equivalents (FTE) 72 5 50 78 20 0.50 n/a Not Uniquely Identified Service Recipient Interactions 72 5 50 78 20 1,100 990 - 1,210 Total Cost for Functional Centre 72 5 50 78 20 $57,877 n/a Health Prom. /Educ - Palliative Care Interdisciplinary 72 5 50 94 10 Full-time equivalents (FTE) 72 5 50 94 10 1.00 n/a Not Uniquely Identified Service Recipient Interactions 72 5 50 94 10 100 80 - 120 Group Sessions 72 5 50 94 10 30 24 - 36 Total Cost for Functional Centre 72 5 50 94 10 $203,565 n/a Health Prom/Educ & Dev - Psycho-Geriatric 72 5 50 96 76 Full-time equivalents (FTE) 72 5 50 96 76 1.00 n/a Visits 72 5 82 10 5,000 4,750 50 96 76 600 510 - 5,250 690 Not Uniquely Identified Service Recipient Interactions 72 5 50 96 76 1,720 1,548 - 1,892 Total Cost for Functional Centre 72 5 50 96 76 $116,262 n/a Consumer Survivor Initiatives - Peer/Self Help 72 5 51 76 11 Full-time equivalents (FTE) 72 5 51 76 11 0.50 n/a Individuals Served by Functional Centre 72 5 82 10 680 578 51 76 11 75 60 - 782 Meal Delivered-Combined 90 Attendance Days 72 5 82 10 31,250 30,000 51 76 11 250 200 - 32,500 300 Total Cost for Functional Centre 72 5 82 10 51 76 11 $454,605 28,053 n/a CSS IH - Social and Congregate Dining 72 5 82 12 Full-time equivalents (FTE) 72 5 82 12 1.03 1.65 n/a Individuals Served by Functional Centre 72 5 82 12 300 240 - 360 Attendance Days 72 5 82 12 2,075 1,868 - 2,283 Total Cost for Functional Centre 72 5 82 12 $55,535 n/a CSS IH - Transportation - Client 72 5 82 14 Full-time equivalents (FTE) 72 5 82 14 9.33 n/a Visits 72 5 82 14 20,000 19,000 - 21,000 Individuals Served by Functional Centre 72 5 82 14 1,200 1,080 - 1,320 Total Cost for Functional Centre 72 5 82 14 $730,482 n/a Service Provider Interactions 72 5 82 14 12,000 11,400 - 12,600 CSS IH - Day Services 72 5 82 20 Full-time equivalents (FTE) 72 5 82 20 4.20 n/a Hours of Care 72 5 82 20 6,899 6,554 - 7,244 Individuals Served by Functional Centre 72 5 82 20 104 83 - 125 Attendance Days 72 5 82 20 5,740 5,453 - 6,027 Total Cost for Functional Centre 72 5 82 20 $371,803 n/a CSS IH - Assisted Living Services 72 5 82 45 Full-time equivalents (FTE) 72 5 82 45 9.29 n/a Hours of Care 72 5 82 45 17,504 16,629 - 18,379 Inpatient/Resident Days 72 5 82 45 38,100 36,576 - 39,624 Individuals Served by Functional Centre 72 5 82 45 146 117 - 175 Multi-Sector Service Accountability Agreements Ontario Health - Toronto North West Region Health Service Provider: Scarborough Centre for Healthy Communities St. Joseph's Care Group 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target $571,495 2023-2024 Performance Standard Target Individuals Served by Functional Centre 72 5 82 12 140 42,500 $382,797 112 - 168 Attendance Days 72 5 82 12 41,225 - 43,775 Total Cost for Functional Centre 72 5 82 12 n/a CSS IH - Transportation - Client 72 5 82 14 Full-time equivalents (FTE) 72 5 82 14 0.50 1,300 140 $33,772 n/a Visits 72 5 82 14 1,170 - 1,430 Individuals Served by Functional Centre 72 5 82 14 112 - 168 Total Cost for Functional Centre 72 5 82 14 n/a CSS IH - Day Services 72 5 82 20 Full-time equivalents (FTE) 72 5 82 20 6.95 148 5,424 $584,561 n/a Individuals Served by Functional Centre 72 5 82 20 118 - 178 Attendance Days 72 5 82 20 5,153 - 5,695 Total Cost for Functional Centre 72 5 82 20 n/a CSS IH - Assisted Living Services 72 5 82 45 Full-time equivalents (FTE) 72 5 82 45 52.85 96,878 307 $4,359,410 n/a Inpatient/Resident Days 72 5 82 45 93,972 - 99,784 Individuals Served by Functional Centre 72 5 82 45 246 - 368 Total Cost for Functional Centre 72 5 82 45 Service Provider Interactions 72 5 82 45 80,000 77,600 - 82,400 n/a CSS IH - Caregiver Support 72 5 82 50 Full-time equivalents (FTE) 72 5 82 50 2.94 1.00 2,797 277 $84,365 n/a Visits 72 5 82 50 17,450 16,578 2,517 - 18,323 3,077 Individuals Served by Functional Centre 72 5 82 50 3,300 2,970 222 - 3,630 332 Total Cost for Functional Centre 72 5 82 50 $328,074 n/a CSS IH - Visiting - Social and Safety 72 5 82 60 ACTIVITY SUMMARY U Total Full-time equivalents (FTE) 72 5 82 60 0.19 Time Equivalents for all F/C 186.11 48,551 8,895 n/a Total Visits 72 5 82 60 2,600 2,340 for all F/C 47,094 - 2,860 Individuals Served by Functional Centre 72 5 82 60 117 94 50,008 Total Not Uniquely Identified Service Recipient Interactions for all F/C 8,450 - 140 Total Cost for Functional Centre 72 5 82 60 $16,634 n/a CSS IH - Visiting - Hospice Services 72 5 82 65 Full-time equivalents (FTE) 72 5 82 65 7.78 n/a Visits 72 5 82 65 9,000 8,550 - 9,450 Individuals Served by Functional Centre 72 5 82 65 1,112 1,001 - 1,223 Total Cost for Functional Centre 72 5 82 65 $599,233 n/a CSS ABI - Day Services 72 5 83 20 Full-time equivalents (FTE) 72 5 83 20 1.16 n/a Individuals Served by Functional Centre 72 5 83 20 22 18 - 26 Attendance Days 72 5 83 20 1,280 1,152 - 1,408 Total Cost for Functional Centre 72 5 83 20 $64,331 n/a CSS ABI - Personal Support/Independence Training 72 5 83 33 Full-time equivalents (FTE) 72 5 83 33 7.50 n/a Visits 72 5 83 33 5,148 4,891 - 5,405 Individuals Served by Functional Centre 72 5 83 33 75 60 - 90 Total Cost for Functional Centre 72 5 83 33 $586,334 n/a Service Provider Interactions 72 5 83 33 8,006 7,606 - 8,406 9,340 Multi-Sector Service Accountability Agreements Ontario Health - Toronto North West Region Health Service Provider: Scarborough Centre for Healthy Communities St. Xxxxxx's Care Group 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre 2023-2024 2023-2024 *These values are provided for information purposes only. They are not Accountability Indicators. Target Performance Standard CSS Com Sup Init - Support Service Training 72 5 84 10 Full-time equivalents (FTE) 72 5 84 10 0.70 n/a Group Sessions 72 5 84 10 25 20 - 30 Total Cost for Functional Centre 72 5 84 10 $36,566 n/a Group Participant Attendances 72 5 84 10 250 200 - 300 ACTIVITY SUMMARY Total Full-Time Equivalents for all F/C 142.43 n/a Total Visits for all F/C 105,928 102,750 - 109,106 Total Not Uniquely Identified Service Recipient Interactions for all F/C 3,666 3,299 - 4,033 Total Hours of Care for all F/C 24,403 23,183 0 0 - 25,623 0 Total Inpatient/Resident Days for all F/C 38,100 36,576 113,608 110,200 - 39,624 117,016 Total Individuals Served by Functional Centre for all F/C 20,469 19,446 14,679 13,945 - 21,492 15,413 Total Attendance Days for all F/C 9,095 8,640 64,743 62,801 - 9,550 66,685 Total Group Sessions for all F/C 1,588 1,429 1,995 1,796 - 1,747 2,195 Total Meals Delivered for all F/C 31,250 30,000 0 0 - 32,500 0 Total Group Participants for all F/C 13,230 12,569 9,037 8,585 - 13,892 9,489 Total Service Provider Interactions for all F/C 142,688 138,407 1,900 1,710 - 146,969 2,090 Total Mental Health Sessions for all F/C 0 0 - 0 Total Cost for All F/C $17,323,718 20,179,152 n/a Total Service Provider Group Interactions for all F/C 0 0 - 0 Multi-Sector Service Accountability Agreements Ontario Health - Toronto North West Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2B: CHC Specific Indicators Performance Indicators 2023-2024 Performance Target Standard Proportion of eligible people who were offered and/or received cervical screening 76.2% 61 - 91.4% Proportion of eligible people who were offered and/or completed a fecal-based test for colorectal screening 48.0% 38.4 - 57.6% Inter-professional Diabetes St. Joseph's Care Rate 99.0% 79.2 - 100% Panel Size 74.8% 59.8 - 89.8% Explanatory Indicators Client Satisfaction – Access Clinic Support Staff per Primary Care Provider Interpretation Exam Rooms Per Primary Care Provider New Grads/New Staff Non-Primary Care Activities Number of New Clients Number of Registered Clients Specialized Care Supervision of Students Third Next Available Appointment (3NAA) Non-Insured Clients Travel time High risk urban population Monitoring Indicators Breast Cancer Screening Rate Vacancy Rate Developmental Indicators CHC Clients Hospitalized for Ambulatory Care Sensitive Conditions (ACSC) Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities Group 2023-2024 Schedule D2C: CMH&A Sector Specific Indicators Performance Indicators 2023-2024 Performance Target Standard No Performance Indicators - - Explanatory Indicators Repeat Unplanned Emergency Visits within 30 days for Mental Health conditions Repeat Unplanned Emergency Visits within 30 days for Substance Abuse conditions Average Number of Days Waited from Referral/Application to Initial Assessment Complete Average number of days waited from Initial Assessment Complete to Service Initiation Developmental Indicators Ontario Common Assessment of Need (OCAN) Ontario Perception of Care Tool for MH&A (OPOC) Multi-Sector Service Accountability Agreements Ontario Health - Toronto North West Region Health Service Provider: Scarborough Centre for Healthy Communities St. Joseph's Care Group 2023-2024 Schedule D2D: CSS Sector Specific Indicators Performance Indicators 2023-2024 Performance Target Standard No Performance Indicators - - Explanatory Indicators Number of persons waiting for service (by functional centre) Developmental Indicators Average Number of Days Waited for First Service (By Functional Centre) Multi-Sector Service Accountability Agreements Ontario Health - Toronto North West Region Health Service Provider: Scarborough Centre for Healthy Communities St. Joseph's Care Group 2023-2024 Schedule D3: Local Obligations This schedule sets out provincial goals identified by Ontario Health (OH) and the Local Obligations associated with each of the goals. The provincial goals apply to all HSPs and HSPs must select the most appropriate obligation(s) under each goal for implementation. HSPs must provide a report on the progress of their implementation(s) as per direction provided by OH regional teams. Goal: Improve Access and Flow by Reducing Alternate Level of Care (ALC) Local Obligations related to goal: ● Participate in and align with regional plans to support admission diversion, maximize capacity, and support patients transition to community. Goal: Advance Indigenous Health Strategies and Outcomes Local Obligations related to goal: ● Develop and/or advance First Nations, Inuit, Métis and Urban Indigenous (FNIMUI) FNIMUI Health Workplan:
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Financial Record Keeping and Reporting Requirements. 3.2 Personal Needs Allowance for Clients in Some Residential Addictions Programs 3.6 Internal Financial Controls (except “Inventory of Assets”) 3.7 Human Resource Control ● Personal Support Services Wage Enhancement Directive, 2014 ● Policy Guideline for CCAC and CSS Collaborative Home and Community-Based Care Coordination, 2014 ● Policy Guideline Relating to the Delivery of Personal Support Services by CCACs and CSS Agencies, 2014 ● Protocol for the Approval of Agencies under the Home Care and Community Services Act, 2012 ● Psychiatric Sessional Funding Guidelines (2004) ● Screening of Personal Support Workers (2003) ● South Oaks Gambling Screen (SOGS) ● Space Standards for Community Health Care Facilities, March 2018 Multi-Sector Service Accountability Agreements Ontario Health - Toronto West Region Health Service Provider: Scarborough Centre Victorian Order of Nurses for Healthy Communities Canada - Ontario Branch (Essex-Windsor, Sarnia-Lambton,Chatham-Kent) 2023-2024 Schedule D1: Core Indicators Performance Indicators 2023-2024 Target Performance Standard *Balanced Budget - Fund Type 2 $1 0 >=0 **Percentage Total Margin 0.00% >= 0% Service Activity by Functional Centre (Refer to Schedule D2a) Number of Individuals Served (By Functional Centre- Refer to Schedule D2a) Monitoring Indicators Variance forecast to Actual Expenditures Variance Forecast to Actual Units of Service Alternate Level of Care (ALC) Rate Explanatory Indicators Cost per Unit Service (by Functional Centre) Cost per Individual Served (by Program/Service/Functional Centre) Client Experience Percentage of Alternate Level of Care (ALC) days * Balanced Budget Fund Type 2: HSP's are required to submit a balanced budget ** No negative variance is accepted for Total Margin Multi-Sector Service Accountability Agreements Ontario Health - Toronto West Region Health Service Provider: Scarborough Centre Victorian Order of Nurses for Healthy Communities Canada - Ontario Branch (Essex-Windsor, Sarnia-Lambton,Chatham-Kent) 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target 2023-2024 Performance Standard Administration and Support Services 72 1 Full-time equivalents (FTE) 72 1 14.93 3.50 n/a Total Cost for Functional Centre 72 1 $2,434,007 925,159 n/a Case Management/Supportive Counselling & Services - Mental Health Medical Resources 72 5 09 76 Full-time equivalents (FTE) 72 5 09 76 5.00 n/a Visits 72 5 09 76 3,000 2,700 - 3,300 Not Uniquely Identified Service Recipient Interactions 72 5 09 76 70 56 - 84 Individuals Served by Functional Centre 72 5 09 76 250 200 - 300 07 Total Cost for Functional Centre 72 5 09 76 07 $367,873 20,123 n/a Service Provider Interactions Mental Health Sessions 72 5 09 76 3,000 2,700 07 240 192 - 3,300 288 Clinics/Programs - General Clinic 72 5 10 20 Full-time equivalents (FTE) 72 5 10 20 55.53 4.50 n/a Visits 72 5 10 20 24,674 23,440 - 25,908 Not Uniquely Identified Service Recipient Interactions 72 5 10 20 600 510 - 690 Individuals Served by Functional Centre 72 5 10 20 8,000 7,600 1,040 936 - 8,400 Group Sessions 72 5 10 20 500 425 - 575 1,144 Total Cost for Functional Centre 72 5 10 20 $8,183,367 499,269 n/a Group Participant Attendances 72 5 10 20 1,333 1,200 - 1,466 Service Provider Interactions 72 5 10 20 29,031 27,870 3,200 2,880 - 30,192 Clinics/Programs - Therapy Clinic - Counselling 3,520 Addictions Treatment-Substance Abuse 72 5 10 40 60 78 11 Full-time equivalents (FTE) 72 5 10 40 60 2.38 78 11 3.90 n/a Visits 72 5 10 40 60 924 785 78 11 2,000 1,800 - 1,063 2,200 Individuals Served by Functional Centre 72 5 10 40 60 225 180 78 11 400 320 - 270 Group Sessions 72 5 10 40 60 2 2 - 2 480 Total Cost for Functional Centre 72 5 10 40 60 78 11 $204,182 378,881 n/a Group Participant Attendances 72 5 10 40 60 205 164 - 246 Service Provider Interactions 72 5 10 40 60 1,045 941 78 11 2,000 1,800 - 1,150 2,200 Addictions Withdrawal Mgmt. 72 5 10 78 20 Full-time equivalents (FTE) 72 5 10 78 20 0.60 n/a Visits 72 5 10 78 20 300 240 - 360 Individuals Served by Functional Centre 72 5 10 78 20 30 24 - 36 Total Cost for Functional Centre 72 5 10 78 20 $93,636 n/a Service Provider Interactions 72 5 10 78 20 300 240 - 360 Health Prom/EducProm./Educ. & Com. Dev.- Chronic Disease Education, Addictions - Drug Awareness and Prevention- Diabetes 72 5 50 35 20 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 2023-2024 Target Performance Standard 78 10 Full-time equivalents (FTE) 72 5 50 35 20 12.13 78 10 0.90 n/a Visits 72 5 50 35 20 8,632 8,200 - 9,064 Individuals Served by Functional Centre 72 5 50 35 20 3,483 3,135 - 3,831 Group Sessions 72 5 50 35 20 350 280 78 10 8 6 - 420 10 Total Cost for Functional Centre 72 5 50 35 20 78 10 $1,452,779 94,390 n/a Group Participant Attendances 72 5 50 35 20 3,523 3,171 78 10 108 86 - 3,875 Service Provider Interactions 72 5 50 35 20 9,606 9,126 - 10,086 Health Prom/Educ.& Com. Dev – Personal Health and Wellness 72 5 50 45 05 Full-time equivalents (FTE) 72 5 50 45 05 3.93 n/a Individuals Served by Functional Centre 72 5 50 45 05 900 765 - 1,035 Group Sessions 72 5 50 45 05 447 358 - 536 Total Cost for Functional Centre 72 5 50 45 05 $388,313 n/a Group Participant Attendances 72 5 50 45 05 6,579 6,250 - 6,908 Health Prom. /Educ - Palliative Care Interdisciplinary 72 5 50 94 10 Individuals Served by Functional Centre 72 5 50 94 10 230 184 - 276 Group Sessions 72 5 50 94 10 64 51 - 77 Total Cost for Functional Centre 72 5 50 94 10 $30,559 n/a Group Participant Attendances 72 5 50 94 10 1,340 1,206 - 1,474 Health Prom. /Educ - Palliative Care Pain and Symptom Management 72 5 50 94 91 Full-time equivalents (FTE) 72 5 50 94 91 1.00 n/a Not Uniquely Identified Service Recipient Interactions 72 5 50 94 91 2,996 2,696 - 3,296 Group Sessions 72 5 50 94 91 200 160 - 240 Total Cost for Functional Centre 72 5 50 94 91 $123,101 n/a CSS IH - Service Arrangement/Coordination 72 5 82 05 Full-time equivalents (FTE) 72 5 82 05 2.24 n/a Visits 72 5 82 05 9,500 9,025 - 9,975 Individuals Served by Functional Centre 72 5 82 05 325 260 - 390 Total Cost for Functional Centre 72 5 82 05 $324,443 n/a 130 Multi-Sector Service Accountability Agreements Ontario Health - Toronto West Region Health Service Provider: Scarborough Centre Victorian Order of Nurses for Healthy Communities Canada - Ontario Branch (Essex-Windsor, Sarnia-Lambton,Chatham-Kent) 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target 2023-2024 Performance Standard CSS IH - Meals Delivery 72 5 82 10 Full-time equivalents (FTE) 72 5 82 10 1.17 3.00 n/a Visits 72 5 82 10 5,000 4,750 - 5,250 Individuals Served by Functional Centre 72 5 82 10 680 578 580 493 - 782 667 Meal Delivered-Combined 72 5 82 10 31,250 30,000 50,000 48,500 - 32,500 51,500 Total Cost for Functional Centre 72 5 82 10 $454,605 494,002 n/a CSS IH - Social and Congregate Dining 72 5 82 12 Full-time equivalents (FTE) 72 5 82 12 1.03 10.30 n/a Individuals Served by Functional Centre 72 5 82 12 300 240 5,895 5,600 - 360 6,190 Attendance Days 72 5 82 12 2,075 1,868 185,452 179,888 - 2,283 191,016 Total Cost for Functional Centre 72 5 82 12 $55,535 591,622 n/a CSS IH - Transportation - Client 72 5 82 14 Full-time equivalents (FTE) 72 5 82 14 9.33 n/a Visits 72 5 82 14 20,000 19,000 - 21,000 Individuals Served by Functional Centre 72 5 82 14 1,200 1,080 - 1,320 Total Cost for Functional Centre 72 5 82 14 $730,482 n/a Service Provider Interactions 72 5 82 14 12,000 11,400 - 12,600 CSS IH - Day Services 72 5 82 20 Full-time equivalents (FTE) 72 5 82 20 4.20 10.00 n/a Hours of Care 72 5 82 20 6,899 6,554 - 7,244 Individuals Served by Functional Centre 72 5 82 20 104 83 134 107 - 125 161 Attendance Days 72 5 82 20 5,740 5,453 7,590 7,211 - 6,027 7,970 Total Cost for Functional Centre 72 5 82 20 $371,803 587,762 n/a CSS IH - Homemaking 72 5 82 31 Full-time equivalents (FTE) 72 5 82 31 10.20 n/a Hours of Care 72 5 82 31 14,450 13,728 - 15,173 Individuals Served by Functional Centre 72 5 82 31 580 493 - 667 Total Cost for Functional Centre 72 5 82 31 $521,054 n/a CSS IH - Overnight Stay Care 72 5 82 40 Full-time equivalents (FTE) 72 5 82 40 0.70 n/a Inpatient/Resident Days 72 5 82 40 891 757 - 1,025 Individuals Served by Functional Centre 72 5 82 40 86 69 - 103 Total Cost for Functional Centre 72 5 82 40 $189,145 n/a CSS IH - Assisted Living Services 72 5 82 45 Full-time equivalents (FTE) 72 5 82 45 9.29 8.50 n/a Hours of Care 72 5 82 45 17,504 16,629 - 18,379 Inpatient/Resident Days 72 5 82 45 38,100 36,576 12,745 12,108 - 39,624 Individuals Served by Functional Centre 72 5 82 45 146 117 - 175 13,382 Multi-Sector Service Accountability Agreements Ontario Health - Toronto West Region Health Service Provider: Scarborough Centre Victorian Order of Nurses for Healthy Communities Canada - Ontario Branch (Essex-Windsor, Sarnia-Lambton,Chatham-Kent) 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target $571,495 2023-2024 Performance Standard n/a Target Individuals Served by Functional Centre 72 5 82 45 36 29 - 43 Total Cost for Functional Centre 72 5 82 45 Service Provider Interactions 72 5 82 45 80,000 77,600 - 82,400 CSS IH - Caregiver Support 72 5 82 50 Full-time equivalents (FTE) 72 5 82 50 2.94 n/a Visits 72 5 82 50 17,450 16,578 - 18,323 Individuals Served by Functional Centre 72 5 82 50 3,300 2,970 - 3,630 Total Cost for Functional Centre 72 5 82 50 $328,074 503,050 n/a CSS IH - Visiting - Social and Safety 72 5 82 60 Full-time equivalents (FTE) 72 5 82 60 0.19 2.00 n/a Visits 72 5 82 60 2,600 2,340 8,193 7,783 - 2,860 8,603 Individuals Served by Functional Centre 72 5 82 60 117 94 413 330 - 140 496 Total Cost for Functional Centre 72 5 82 60 $16,634 120,850 n/a CSS IH - Visiting - Hospice Services 72 5 82 65 Full-time equivalents (FTE) 72 5 82 65 7.78 1.50 n/a Visits 72 5 82 65 9,000 8,550 17,500 16,625 - 9,450 18,375 Individuals Served by Functional Centre 72 5 82 65 1,112 1,001 800 680 - 1,223 920 Group Sessions 72 5 82 65 125 100 - 150 Total Cost for Functional Centre 72 5 82 65 $599,233 237,865 n/a CSS ABI - Day Services Group Participant Attendances 72 5 83 20 82 65 750 638 - 863 ACTIVITY SUMMARY vi Total Full-time equivalents (FTE) 72 5 83 20 1.16 Time Equivalents for all F/C 59.60 n/a Total Visits for all F/C 27,993 26,873 - 29,113 Total Not Uniquely Identified Service Recipient Interactions for all F/C 0 0 - 0 Total Hours of Care for all F/C 14,450 13,728 - 15,173 Total Inpatient/Resident Days for all F/C 13,636 12,954 - 14,318 Total Individuals Served by Functional Centre 72 5 83 20 22 18 for all F/C 9,994 9,494 - 26 10,494 Total Attendance Days 72 5 83 20 1,280 1,152 for all F/C 193,042 187,251 - 1,408 198,833 Total Cost Group Sessions for Functional Centre 72 5 83 20 $64,331 nall F/a CSS ABI C 133 106 - Personal Support160 Total Meals Delivered for all F/Independence Training 72 5 83 33 Full-time equivalents (FTE) 72 5 83 33 7.50 nC 50,000 48,500 - 51,500 Total Group Participants for all F/a Visits 72 5 83 33 5,148 4,891 C 858 729 - 5,405 Individuals Served by Functional Centre 72 5 83 33 75 60 - 90 987 Total Cost for Functional Centre 72 5 83 33 $586,334 n/a Service Provider Interactions 72 5 83 33 8,006 7,606 for all F/C 5,500 5,225 - 8,406 5,775 Multi-Sector Service Accountability Agreements Ontario Health - Toronto West Region Health Service Provider: Scarborough Centre Victorian Order of Nurses for Healthy Communities Canada - Ontario Branch (Essex-Windsor, Sarnia-Lambton,Chatham-Kent) 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre 2023-2024 2023-2024 *These values are provided for information purposes only. They are not Accountability Indicators. Target 2023-2024 2023-2024 Performance Standard CSS Com Sup Init 192 - Support Service Training 72 5 84 10 Full-time equivalents (FTE) 72 5 84 10 0.70 n/a Group Sessions 72 5 84 10 25 20 - 30 Total Cost for Functional Centre 72 5 84 10 $36,566 n/a Group Participant Attendances 72 5 84 10 250 200 - 300 ACTIVITY SUMMARY Total Full-Time Equivalents for all F/C 142.43 n/a Total Visits for all F/C 105,928 102,750 - 109,106 Total Not Uniquely Identified Service Recipient Interactions for all F/C 3,666 3,299 - 4,033 Total Hours of Care for all F/C 24,403 23,183 - 25,623 Total Inpatient/Resident Days for all F/C 38,100 36,576 - 39,624 Total Individuals Served by Functional Centre for all F/C 20,469 19,446 - 21,492 Total Attendance Days for all F/C 9,095 8,640 - 9,550 Total Group Sessions for all F/C 1,588 1,429 - 1,747 Total Meals Delivered for all F/C 31,250 30,000 - 32,500 Total Group Participants for all F/C 13,230 12,569 - 13,892 Total Service Provider Interactions for all F/C 142,688 138,407 - 146,969 288 Target Total Mental Health Sessions for all F/C 0 0 - 0 240 Total Cost for All F/C $17,323,718 5,256,808 n/a Total Service Provider Group Interactions for all F/C 0 0 - 0 Multi-Sector Service Accountability Agreements Ontario Health - Toronto West Region Health Service Provider: Scarborough Centre Victorian Order of Nurses for Healthy Communities 2023Canada - Ontario Branch (Essex-2024 Schedule D2B: CHC Specific Indicators Performance Indicators 2023Windsor, Sarnia-2024 Performance Target Standard Proportion of eligible people who were offered and/or received cervical screening 76.2% 61 - 91.4% Proportion of eligible people who were offered and/or completed a fecalLambton,Chatham-based test for colorectal screening 48.0% 38.4 - 57.6% Inter-professional Diabetes Care Rate 99.0% 79.2 - 100% Panel Size 74.8% 59.8 - 89.8% Explanatory Indicators Client Satisfaction – Access Clinic Support Staff per Primary Care Provider Interpretation Exam Rooms Per Primary Care Provider New Grads/New Staff Non-Primary Care Activities Number of New Clients Number of Registered Clients Specialized Care Supervision of Students Third Next Available Appointment (3NAAKent) Non-Insured Clients Travel time High risk urban population Monitoring Indicators Breast Cancer Screening Rate Vacancy Rate Developmental Indicators CHC Clients Hospitalized for Ambulatory Care Sensitive Conditions (ACSC) Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2C: CMH&A Sector Specific Indicators Performance Indicators 2023-2024 Performance Target Standard No Performance Indicators - - Explanatory Indicators Repeat Unplanned Emergency Visits within 30 days for Mental Health conditions Repeat Unplanned Emergency Visits within 30 days for Substance Abuse conditions Average Number of Days Waited from Referral/Application to Initial Assessment Complete Average number of days waited from Initial Assessment Complete to Service Initiation Developmental Indicators Ontario Common Assessment of Need (OCAN) Ontario Perception of Care Tool for MH&A (OPOC) Multi-Sector Service Accountability Agreements Ontario Health - Toronto West Region Health Service Provider: Scarborough Centre Victorian Order of Nurses for Healthy Communities Canada - Ontario Branch (Essex-Windsor, Sarnia-Lambton,Chatham-Kent) 2023-2024 Schedule D2D: CSS Sector Specific Indicators Performance Indicators 2023-2024 Performance Target Standard No Performance Indicators - - Explanatory Indicators Number of persons waiting for service (by functional centre) Developmental Indicators Average Number of Days Waited for First Service (By Functional Centre) Multi-Sector Service Accountability Agreements Ontario Health - Toronto West Region Health Service Provider: Scarborough Centre Victorian Order of Nurses for Healthy Communities Canada - Ontario Branch (Essex-Windsor, Sarnia-Lambton,Chatham-Kent) 2023-2024 Schedule D3: Local Obligations This schedule sets out provincial goals identified by Ontario Health (OH) and the Local Obligations associated with each of the goals. The provincial goals apply to all HSPs and HSPs must select the most appropriate obligation(s) under each goal for implementation. HSPs must provide a report on the progress of their implementation(s) as per direction provided by OH regional teams. Goal: Improve Access and Flow by Reducing Alternate Level of Care (ALC) Local Obligations related to goal: ● Participate in and align with regional plans to support admission diversion, maximize capacity, and support patients transition to community. Goal: Advance Indigenous Health Strategies and Outcomes Local Obligations related to goal: ● Develop and/or advance First Nations, Inuit, Métis and Urban Indigenous (FNIMUI) FNIMUI Health Workplan:
Appears in 1 contract
Financial Record Keeping and Reporting Requirements. 3.2 Personal Needs Allowance for Clients in Some Residential Addictions Programs 3.6 Internal Financial Controls (except “Inventory of Assets”) 3.7 Human Resource Control ● Personal Support Services Wage Enhancement Directive, 2014 ● Policy Guideline for CCAC and CSS Collaborative Home and Community-Based Care Coordination, 2014 ● Policy Guideline Relating to the Delivery of Personal Support Services by CCACs and CSS Agencies, 2014 ● Protocol for the Approval of Agencies under the Home Care and Community Services Act, 2012 ● Psychiatric Sessional Funding Guidelines (2004) ● Screening of Personal Support Workers (2003) ● South Oaks Gambling Screen (SOGS) ● Space Standards for Community Health Care Facilities, March 2018 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities Sinai Health System 2023-2024 Schedule D1: Core Indicators Performance Indicators 2023-2024 Target Performance Standard *Balanced Budget - Fund Type 2 $1 0 >=0 **Percentage Total Margin 0.00% >= 0% Service Activity by Functional Centre (Refer to Schedule D2a) Number of Individuals Served (By Functional Centre- Refer to Schedule D2a) Monitoring Indicators Variance forecast to Actual Expenditures Variance Forecast to Actual Units of Service Alternate Level of Care (ALC) Rate Explanatory Indicators Cost per Unit Service (by Functional Centre) Cost per Individual Served (by Program/Service/Functional Centre) Client Experience Percentage of Alternate Level of Care (ALC) days * Balanced Budget Fund Type 2: HSP's are required to submit a balanced budget ** No negative variance is accepted for Total Margin Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Sinai Health System 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for Healthy Communities information purposes only. They are not Accountability Indicators. 2023-2024 2023-2024 Performance Standard Target Administration and Support Services 72 1 Total Cost for Functional Centre 72 1 $655,899 n/a Medical Resources 72 5 07 Total Cost for Functional Centre 72 5 07 $450,124 n/a Mental Health Sessions 72 5 07 813 691 - 935 MH Assertive Community Treatment Teams 72 5 10 76 20 Full-time equivalents (FTE) 72 5 10 76 20 12.80 n/a Visits 72 5 10 76 20 22,000 20,900 - 23,100 Individuals Served by Functional Centre 72 5 10 76 20 101 81 - 121 Group Sessions 72 5 10 76 20 240 192 - 288 Total Cost for Functional Centre 72 5 10 76 20 $1,658,348 n/a Group Participant Attendances 72 5 10 76 20 3,000 2,700 - 3,300 Service Provider Interactions 72 5 10 76 20 16,000 15,200 - 16,800 Service Provider Group Interactions 72 5 10 76 20 270 216 - 324 MH Community Clinic 72 5 10 76 30 Full-time equivalents (FTE) 72 5 10 76 30 5.00 n/a Visits 72 5 10 76 30 4,300 3,870 - 4,730 Individuals Served by Functional Centre 72 5 10 76 30 450 360 - 540 Group Sessions 72 5 10 76 30 200 160 - 240 Total Cost for Functional Centre 72 5 10 76 30 $584,671 n/a Group Participant Attendances 72 5 10 76 30 2,400 2,160 - 2,640 Service Provider Interactions 72 5 10 76 30 4,500 4,050 - 4,950 Service Provider Group Interactions 72 5 10 76 30 2,400 2,160 - 2,640 MH Diversion and Court Support 72 5 10 76 56 Full-time equivalents (FTE) 72 5 10 76 56 1.00 n/a Visits 72 5 10 76 56 1,350 1,215 - 1,485 Individuals Served by Functional Centre 72 5 10 76 56 15 12 - 18 Group Sessions 72 5 10 76 56 240 192 - 288 Total Cost for Functional Centre 72 5 10 76 56 $114,271 n/a Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Sinai Health System 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target 2023-2024 Performance Standard Administration and Support Services Group Participant Attendances 72 1 5 10 76 56 90 72 - 108 Service Provider Interactions 72 5 10 76 56 1,000 900 - 1,100 Service Provider Group Interactions 72 5 10 76 56 250 200 - 300 Home Care - Community Paramedicine 72 5 30 80 05 Visits 72 5 30 80 05 1,120 1,008 - 1,232 Individuals Served by Functional Centre 72 5 30 80 05 720 612 - 828 Total Cost for Functional Centre 72 5 30 80 05 $380,800 n/a Service Provider Interactions 72 5 30 80 05 1,120 1,008 - 1,232 Health Prom/Educ & Dev - General Geriatric 72 5 50 96 10 Full-time equivalents (FTE) 72 1 14.93 5 50 96 10 22.10 n/a Visits 72 5 50 96 10 5,880 5,586 - 6,174 Not Uniquely Identified Service Recipient Interactions 72 5 50 96 10 660 561 - 759 Individuals Served by Functional Centre 72 5 50 96 10 1,780 1,602 - 1,958 Group Sessions 72 5 50 96 10 1,120 1,008 - 1,232 Total Cost for Functional Centre 72 5 50 96 10 $2,389,831 n/a Group Participant Attendances 72 5 50 96 10 6,208 5,898 - 6,518 Provincial & Regional Health System Development 72 5 75 Full-time equivalents (FTE) 72 5 75 3.00 n/a Total Cost for Functional Centre 72 1 5 75 $2,434,007 450,000 n/a Case Management/Supportive Counselling & Services ACTIVITY SUMMARY - Mental Health 72 5 09 76 u Total Full-time equivalents (FTE) 72 5 09 76 5.00 Time Equivalents for all F/C 43.90 n/a Total Visits 72 5 09 76 3,000 2,700 for all F/C 34,650 33,264 - 3,300 36,036 Total Not Uniquely Identified Service Recipient Interactions 72 5 09 76 70 56 for all F/C 660 561 - 84 759 Total Hours of Care for all F/C 0 0 - 0 Total Inpatient/Resident Days for all F/C 0 0 - 0 Total Individuals Served by Functional Centre 72 5 09 76 250 200 for all F/C 3,066 2,759 - 300 3,373 Total Cost Attendance Days for Functional Centre 72 5 09 76 $367,873 nall F/a Service Provider Interactions 72 5 09 76 3,000 2,700 C 0 0 - 3,300 Clinics/Programs - General Clinic 72 5 10 20 Full-time equivalents (FTE) 72 5 10 20 55.53 n/a Visits 72 5 10 20 24,674 23,440 - 25,908 Not Uniquely Identified Service Recipient Interactions 72 5 10 20 600 510 - 690 Individuals Served by Functional Centre 72 5 10 20 8,000 7,600 - 8,400 0 Total Group Sessions 72 5 10 20 500 425 for all F/C 1,800 1,620 - 575 Total Cost for Functional Centre 72 5 10 20 $8,183,367 n/a Group Participant Attendances 72 5 10 20 1,333 1,200 - 1,466 Service Provider Interactions 72 5 10 20 29,031 27,870 - 30,192 Clinics/Programs - Therapy Clinic - Counselling 72 5 10 40 60 Full-time equivalents (FTE) 72 5 10 40 60 2.38 n/a Visits 72 5 10 40 60 924 785 - 1,063 Individuals Served by Functional Centre 72 5 10 40 60 225 180 - 270 Group Sessions 72 5 10 40 60 2 2 - 2 Total Cost for Functional Centre 72 5 10 40 60 $204,182 n/a Group Participant Attendances 72 5 10 40 60 205 164 - 246 Service Provider Interactions 72 5 10 40 60 1,045 941 - 1,150 Health Prom/Educ. & Com. Dev.- Chronic Disease Education, Awareness and Prevention- Diabetes 72 5 50 35 20 1,980 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 2023-2024 Target Performance Standard Full-time equivalents (FTE) 72 5 50 35 20 12.13 n/a Visits 72 5 50 35 20 8,632 8,200 - 9,064 Individuals Served by Functional Centre 72 5 50 35 20 3,483 3,135 - 3,831 Group Sessions 72 5 50 35 20 350 280 - 420 Total Cost for Functional Centre 72 5 50 35 20 $1,452,779 n/a Group Participant Attendances 72 5 50 35 20 3,523 3,171 - 3,875 Service Provider Interactions 72 5 50 35 20 9,606 9,126 - 10,086 Sinai Health Prom/Educ.& Com. Dev – Personal Health and Wellness 72 5 50 45 05 Full-time equivalents (FTE) 72 5 50 45 05 3.93 n/a Individuals Served by Functional Centre 72 5 50 45 05 900 765 - 1,035 Group Sessions 72 5 50 45 05 447 358 - 536 Total Cost for Functional Centre 72 5 50 45 05 $388,313 n/a Group Participant Attendances 72 5 50 45 05 6,579 6,250 - 6,908 Health Prom. /Educ - Palliative Care Interdisciplinary 72 5 50 94 10 Individuals Served by Functional Centre 72 5 50 94 10 230 184 - 276 Group Sessions 72 5 50 94 10 64 51 - 77 Total Cost for Functional Centre 72 5 50 94 10 $30,559 n/a Group Participant Attendances 72 5 50 94 10 1,340 1,206 - 1,474 Health Prom. /Educ - Palliative Care Pain and Symptom Management 72 5 50 94 91 Full-time equivalents (FTE) 72 5 50 94 91 1.00 n/a Not Uniquely Identified Service Recipient Interactions 72 5 50 94 91 2,996 2,696 - 3,296 Group Sessions 72 5 50 94 91 200 160 - 240 Total Cost for Functional Centre 72 5 50 94 91 $123,101 n/a CSS IH - Service Arrangement/Coordination 72 5 82 05 Full-time equivalents (FTE) 72 5 82 05 2.24 n/a Visits 72 5 82 05 9,500 9,025 - 9,975 Individuals Served by Functional Centre 72 5 82 05 325 260 - 390 Total Cost for Functional Centre 72 5 82 05 $324,443 n/a Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target 2023-2024 Performance Standard CSS IH - Meals Delivery 72 5 82 10 Full-time equivalents (FTE) 72 5 82 10 1.17 n/a Visits 72 5 82 10 5,000 4,750 - 5,250 Individuals Served by Functional Centre 72 5 82 10 680 578 - 782 Meal Delivered-Combined 72 5 82 10 31,250 30,000 - 32,500 Total Cost for Functional Centre 72 5 82 10 $454,605 n/a CSS IH - Social and Congregate Dining 72 5 82 12 Full-time equivalents (FTE) 72 5 82 12 1.03 n/a Individuals Served by Functional Centre 72 5 82 12 300 240 - 360 Attendance Days 72 5 82 12 2,075 1,868 - 2,283 Total Cost for Functional Centre 72 5 82 12 $55,535 n/a CSS IH - Transportation - Client 72 5 82 14 Full-time equivalents (FTE) 72 5 82 14 9.33 n/a Visits 72 5 82 14 20,000 19,000 - 21,000 Individuals Served by Functional Centre 72 5 82 14 1,200 1,080 - 1,320 Total Cost for Functional Centre 72 5 82 14 $730,482 n/a Service Provider Interactions 72 5 82 14 12,000 11,400 - 12,600 CSS IH - Day Services 72 5 82 20 Full-time equivalents (FTE) 72 5 82 20 4.20 n/a Hours of Care 72 5 82 20 6,899 6,554 - 7,244 Individuals Served by Functional Centre 72 5 82 20 104 83 - 125 Attendance Days 72 5 82 20 5,740 5,453 - 6,027 Total Cost for Functional Centre 72 5 82 20 $371,803 n/a CSS IH - Assisted Living Services 72 5 82 45 Full-time equivalents (FTE) 72 5 82 45 9.29 n/a Hours of Care 72 5 82 45 17,504 16,629 - 18,379 Inpatient/Resident Days 72 5 82 45 38,100 36,576 - 39,624 Individuals Served by Functional Centre 72 5 82 45 146 117 - 175 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target $571,495 2023-2024 Performance Standard n/a Total Cost for Functional Centre 72 5 82 45 Service Provider Interactions 72 5 82 45 80,000 77,600 - 82,400 CSS IH - Caregiver Support 72 5 82 50 Full-time equivalents (FTE) 72 5 82 50 2.94 n/a Visits 72 5 82 50 17,450 16,578 - 18,323 Individuals Served by Functional Centre 72 5 82 50 3,300 2,970 - 3,630 Total Cost for Functional Centre 72 5 82 50 $328,074 n/a CSS IH - Visiting - Social and Safety 72 5 82 60 Full-time equivalents (FTE) 72 5 82 60 0.19 n/a Visits 72 5 82 60 2,600 2,340 - 2,860 Individuals Served by Functional Centre 72 5 82 60 117 94 - 140 Total Cost for Functional Centre 72 5 82 60 $16,634 n/a CSS IH - Visiting - Hospice Services 72 5 82 65 Full-time equivalents (FTE) 72 5 82 65 7.78 n/a Visits 72 5 82 65 9,000 8,550 - 9,450 Individuals Served by Functional Centre 72 5 82 65 1,112 1,001 - 1,223 Total Cost for Functional Centre 72 5 82 65 $599,233 n/a CSS ABI - Day Services 72 5 83 20 Full-time equivalents (FTE) 72 5 83 20 1.16 n/a Individuals Served by Functional Centre 72 5 83 20 22 18 - 26 Attendance Days 72 5 83 20 1,280 1,152 - 1,408 Total Cost for Functional Centre 72 5 83 20 $64,331 n/a CSS ABI - Personal Support/Independence Training 72 5 83 33 Full-time equivalents (FTE) 72 5 83 33 7.50 n/a Visits 72 5 83 33 5,148 4,891 - 5,405 Individuals Served by Functional Centre 72 5 83 33 75 60 - 90 Total Cost for Functional Centre 72 5 83 33 $586,334 n/a Service Provider Interactions 72 5 83 33 8,006 7,606 - 8,406 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities System 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre 2023-2024 2023-2024 2024Performance *These values are provided for information purposes only. They are not Accountability Indicators. Target Performance Standard CSS Com Sup Init - Support Service Training 72 5 84 10 Full-time equivalents (FTE) 72 5 84 10 0.70 n/a Group Sessions 72 5 84 10 25 20 - 30 Total Cost for Functional Centre 72 5 84 10 $36,566 n/a Group Participant Attendances 72 5 84 10 250 200 - 300 ACTIVITY SUMMARY Total Full-Time Equivalents for all F/C 142.43 n/a Total Visits for all F/C 105,928 102,750 - 109,106 Total Not Uniquely Identified Service Recipient Interactions for all F/C 3,666 3,299 - 4,033 Total Hours of Care for all F/C 24,403 23,183 - 25,623 Total Inpatient/Resident Days for all F/C 38,100 36,576 - 39,624 Total Individuals Served by Functional Centre for all F/C 20,469 19,446 - 21,492 Total Attendance Days for all F/C 9,095 8,640 - 9,550 Total Group Sessions for all F/C 1,588 1,429 - 1,747 Total Meals Delivered for all F/C 31,250 30,000 - 32,500 Total Group Participants for all F/C 13,230 12,569 - 13,892 Total Service Provider Interactions for all F/C 142,688 138,407 - 146,969 Total Mental Health Sessions for all F/C 0 0 - 0 Total Group Participants for all F/C 11,698 11,113 - 12,283 Total Service Provider Interactions for all F/C 22,620 21,489 - 23,751 Total Mental Health Sessions for all F/C 813 691 - 935 Total Cost for All F/C $17,323,718 6,683,944 n/a Total Service Provider Group Interactions for all F/C 0 0 2,920 2,628 - 0 3,212 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2B: CHC Specific Indicators Performance Indicators 2023-2024 Performance Target Standard Proportion of eligible people who were offered and/or received cervical screening 76.2% 61 - 91.4% Proportion of eligible people who were offered and/or completed a fecal-based test for colorectal screening 48.0% 38.4 - 57.6% Inter-professional Diabetes Care Rate 99.0% 79.2 - 100% Panel Size 74.8% 59.8 - 89.8% Explanatory Indicators Client Satisfaction – Access Clinic Support Staff per Primary Care Provider Interpretation Exam Rooms Per Primary Care Provider New Grads/New Staff Non-Primary Care Activities Number of New Clients Number of Registered Clients Specialized Care Supervision of Students Third Next Available Appointment (3NAA) Non-Insured Clients Travel time High risk urban population Monitoring Indicators Breast Cancer Screening Rate Vacancy Rate Developmental Indicators CHC Clients Hospitalized for Ambulatory Care Sensitive Conditions (ACSC) Multi-Sector Service Accountability Agreements Ontario Sinai Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities System 2023-2024 Schedule D2C: CMH&A Sector Specific Indicators Performance Indicators 2023-2024 Performance Target Standard No Performance Indicators - - Explanatory Indicators Repeat Unplanned Emergency Visits within 30 days for Mental Health conditions Repeat Unplanned Emergency Visits within 30 days for Substance Abuse conditions Average Number of Days Waited from Referral/Application to Initial Assessment Complete Average number of days waited from Initial Assessment Complete to Service Initiation Developmental Indicators Ontario Common Assessment of Need (OCAN) Ontario Perception of Care Tool for MH&A (OPOC) Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2D: CSS Sector Specific Indicators Performance Indicators 2023-2024 Performance Target Standard No Performance Indicators - - Explanatory Indicators Number of persons waiting for service (by functional centre) Developmental Indicators Average Number of Days Waited for First Service (By Functional Centre) Multi-Sector Service Accountability Agreements Ontario Sinai Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities System 2023-2024 Schedule D3: Local Obligations This schedule sets out provincial goals identified by Ontario Health (OH) and the Local Obligations associated with each of the goals. The provincial goals apply to all HSPs and HSPs must select the most appropriate obligation(s) under each goal for implementation. HSPs must provide a report on the progress of their implementation(s) as per direction provided by OH regional teams. Goal: Improve Access and Flow by Reducing Alternate Level of Care (ALC) Local Obligations related to goal: ● Participate in and align with regional plans to support admission diversion, maximize capacity, and support patients transition to community. Goal: Advance Indigenous Health Strategies and Outcomes Local Obligations related to goal: ● Develop and/or advance First Nations, Inuit, Métis and Urban Indigenous (FNIMUI) FNIMUI Health Workplan:
Appears in 1 contract
Financial Record Keeping and Reporting Requirements. 3.2 Personal Needs Allowance for Clients in Some Residential Addictions Programs 3.6 Internal Financial Controls (except “Inventory of Assets”) 3.7 Human Resource Control ● Personal Support Services Wage Enhancement Directive, 2014 ● Policy Guideline for CCAC and CSS Collaborative Home and Community-Based Care Coordination, 2014 ● Policy Guideline Relating to the Delivery of Personal Support Services by CCACs and CSS Agencies, 2014 ● Protocol for the Approval of Agencies under the Home Care and Community Services Act, 2012 ● Psychiatric Sessional Funding Guidelines (2004) ● Screening of Personal Support Workers (2003) ● South Oaks Gambling Screen (SOGS) ● Space Standards for Community Health Care Facilities, March 2018 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Central Region Health Service Provider: Scarborough Centre for Healthy Communities North York General Hospital 2023-2024 Schedule D1: Core Indicators Performance Indicators 2023-2024 Performance Target Performance Standard *Balanced Budget - Fund Type 2 $1 0 >=0 **Percentage Total Margin 0.00% >= =0% Service Activity by Functional Centre (Refer to Schedule D2a) Number of Individuals Served (By Functional Centre- Refer to Schedule D2a) Monitoring Indicators Variance forecast to Actual Expenditures Variance Forecast to Actual Units of Service Alternate Level of Care (ALC) Rate Explanatory Indicators Cost per Unit Service (by Functional Centre) Cost per Individual Served (by Program/Service/Functional Centre) Client Experience Percentage of Alternate Level of Care (ALC) days * Balanced Budget Fund Type 2: HSP's are required to submit a balanced budget ** No negative variance is accepted for Total Margin Multi-Sector Service Accountability Agreements Ontario Health - Toronto Central Region Health Service Provider: Scarborough Centre for Healthy Communities North York General Hospital 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target 2023-2024 Performance Standard Administration and Support Services 72 1 Full-time equivalents (FTE) 72 1 14.93 3.00 n/a Total Cost for Functional Centre 72 1 $2,434,007 370,000 n/a Medical Resources 72 5 07 Total Cost for Functional Centre 72 5 07 $962,300 n/a Mental Health Sessions 72 5 07 1,704 1,534 - 1,874 Case Management (CCAC) 72 5 09 30 Full-time equivalents (FTE) 72 5 09 30 3.00 n/a Visits 72 5 09 30 2,450 2,205 - 2,695 Hours of Care 72 5 09 30 2,450 2,205 - 2,695 Individuals Served by Functional Centre 72 5 09 30 286 229 - 343 Total Cost for Functional Centre 72 5 09 30 $106,000 n/a Case Management/Supportive Counselling & Services - Mental Health 72 5 09 76 Full-time equivalents (FTE) 72 5 09 76 5.00 n/a Visits 72 5 09 76 3,000 2,700 - 3,300 Not Uniquely Identified Service Recipient Interactions 72 5 09 76 70 56 - 84 Individuals Served by Functional Centre 72 5 09 76 250 200 - 300 Total Cost for Functional Centre 72 5 09 76 $367,873 117,119 n/a Service Provider Interactions Mental Health Sessions 72 5 09 76 3,000 2,700 203 162 - 3,300 Clinics/Programs - General Clinic 244 MH Assertive Community Treatment Teams 72 5 10 76 20 Full-time equivalents (FTE) 72 5 10 76 20 55.53 11.10 n/a Visits 72 5 10 76 20 24,674 23,440 9,684 9,200 - 25,908 Not Uniquely Identified Service Recipient Interactions 72 5 10 20 600 510 - 690 10,168 Individuals Served by Functional Centre 72 5 10 76 20 8,000 7,600 90 72 - 8,400 Group Sessions 72 5 10 20 500 425 - 575 108 Total Cost for Functional Centre 72 5 10 76 20 $8,183,367 1,618,963 n/a Group Participant Attendances 72 5 10 20 1,333 1,200 - 1,466 Service Provider Interactions 72 5 10 76 20 29,031 27,870 9,684 9,200 - 30,192 Clinics10,168 MH Child/Programs - Therapy Clinic - Counselling Adolescent 72 5 10 40 60 76 50 Total Cost for Functional Centre 72 5 10 76 50 $201,907 n/a Mental Health Sessions 72 5 10 76 50 366 293 - 439 MH Forensic 72 5 10 76 55 Full-time equivalents (FTE) 72 5 10 40 60 2.38 76 55 2.50 n/a Visits 72 5 10 40 60 924 785 76 55 2,175 1,958 - 1,063 2,393 Individuals Served by Functional Centre 72 5 10 40 60 225 180 76 55 275 220 - 270 Group Sessions 72 5 10 40 60 2 2 - 2 Total Cost for Functional Centre 72 5 10 40 60 $204,182 n/a Group Participant Attendances 72 5 10 40 60 205 164 - 246 Service Provider Interactions 72 5 10 40 60 1,045 941 - 1,150 Health Prom/Educ. & Com. Dev.- Chronic Disease Education, Awareness and Prevention- Diabetes 72 5 50 35 20 330 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Central Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 2023-2024 Target Performance Standard Full-time equivalents (FTE) 72 5 50 35 20 12.13 n/a Visits 72 5 50 35 20 8,632 8,200 - 9,064 Individuals Served by Functional Centre 72 5 50 35 20 3,483 3,135 - 3,831 Group Sessions 72 5 50 35 20 350 280 - 420 Total Cost for Functional Centre 72 5 50 35 20 $1,452,779 n/a Group Participant Attendances 72 5 50 35 20 3,523 3,171 - 3,875 Service Provider Interactions 72 5 50 35 20 9,606 9,126 - 10,086 Health Prom/Educ.& Com. Dev – Personal Health and Wellness 72 5 50 45 05 Full-time equivalents (FTE) 72 5 50 45 05 3.93 n/a Individuals Served by Functional Centre 72 5 50 45 05 900 765 - 1,035 Group Sessions 72 5 50 45 05 447 358 - 536 Total Cost for Functional Centre 72 5 50 45 05 $388,313 n/a Group Participant Attendances 72 5 50 45 05 6,579 6,250 - 6,908 Health Prom. /Educ - Palliative Care Interdisciplinary 72 5 50 94 10 Individuals Served by Functional Centre 72 5 50 94 10 230 184 - 276 Group Sessions 72 5 50 94 10 64 51 - 77 Total Cost for Functional Centre 72 5 50 94 10 $30,559 n/a Group Participant Attendances 72 5 50 94 10 1,340 1,206 - 1,474 Health Prom. /Educ - Palliative Care Pain and Symptom Management 72 5 50 94 91 Full-time equivalents (FTE) 72 5 50 94 91 1.00 n/a Not Uniquely Identified Service Recipient Interactions 72 5 50 94 91 2,996 2,696 - 3,296 Group Sessions 72 5 50 94 91 200 160 - 240 Total Cost for Functional Centre 72 5 50 94 91 $123,101 n/a CSS IH - Service Arrangement/Coordination 72 5 82 05 Full-time equivalents (FTE) 72 5 82 05 2.24 n/a Visits 72 5 82 05 9,500 9,025 - 9,975 Individuals Served by Functional Centre 72 5 82 05 325 260 - 390 Total Cost for Functional Centre 72 5 82 05 $324,443 n/a Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities North York General Hospital 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target 38 2023-2024 Performance Standard CSS IH 30 - Meals Delivery 46 Group Sessions 72 5 82 10 76 55 Total Cost for Functional Centre 72 5 10 76 55 $422,883 n/a Group Participant Attendances 72 5 10 76 55 200 160 - 240 Service Provider Interactions 72 5 10 76 55 2,175 1,958 - 2,393 Service Provider Group Interactions 72 5 10 76 55 38 30 - 46 Mental Health Sessions 72 5 10 76 55 105 84 - 126 MH Eating Disorders 72 5 10 76 70 Full-time equivalents (FTE) 72 5 82 10 1.17 76 70 14.46 n/a Visits 72 5 82 10 5,000 4,750 76 70 7,111 6,755 - 5,250 7,467 Individuals Served by Functional Centre 72 5 82 10 680 578 76 70 430 344 - 782 Meal Delivered-Combined 72 5 82 10 31,250 30,000 - 32,500 516 Total Cost for Functional Centre 72 5 82 10 76 70 $454,605 1,619,030 n/a CSS IH - Social and Congregate Dining Service Provider Interactions 72 5 82 12 10 76 70 7,111 6,755 - 7,467 MH Psycho-geriatric 72 5 10 76 96 Full-time equivalents (FTE) 72 5 82 12 1.03 10 76 96 0.80 n/a Visits 72 5 10 76 96 1,348 1,213 - 1,483 Individuals Served by Functional Centre 72 5 82 12 300 10 76 96 200 160 - 240 - 360 Attendance Days 72 5 82 12 2,075 1,868 - 2,283 Total Cost for Functional Centre 72 5 82 12 10 76 96 $55,535 201,877 n/a CSS IH - Transportation - Client Service Provider Interactions 72 5 82 14 10 76 96 1,348 1,213 - 1,483 Other MH Services not elsewhere identified 72 5 10 76 99 Full-time equivalents (FTE) 72 5 82 14 9.33 10 76 99 6.66 n/a Visits Inpatient/Resident Days 72 5 82 14 20,000 19,000 10 76 99 1,752 1,577 - 21,000 1,927 Individuals Served by Functional Centre 72 5 82 14 1,200 1,080 10 76 99 100 80 - 1,320 120 Total Cost for Functional Centre 72 5 82 14 10 76 99 $730,482 544,246 n/a Service Provider Interactions 72 5 82 14 12,000 11,400 10 76 99 2,950 2,655 - 12,600 CSS IH - Day Services 3,245 Addictions Treatment-Substance Abuse 72 5 82 20 10 78 11 Full-time equivalents (FTE) 72 5 82 20 4.20 10 78 11 1.70 n/a Hours of Care Visits 72 5 82 20 6,899 6,554 10 78 11 1,369 1,232 - 7,244 1,506 Individuals Served by Functional Centre 72 5 82 20 104 83 10 78 11 125 100 - 125 Attendance Days 72 5 82 20 5,740 5,453 - 6,027 Total Cost for Functional Centre 72 5 82 20 $371,803 n/a CSS IH - Assisted Living Services 72 5 82 45 Full-time equivalents (FTE) 72 5 82 45 9.29 n/a Hours of Care 72 5 82 45 17,504 16,629 - 18,379 Inpatient/Resident Days 72 5 82 45 38,100 36,576 - 39,624 Individuals Served by Functional Centre 72 5 82 45 146 117 - 175 150 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Central Region Health Service Provider: Scarborough Centre for Healthy Communities North York General Hospital 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target $571,495 189,933 2023-2024 Performance Standard n/a Total Cost for Functional Centre 72 5 82 45 10 78 11 Service Provider Interactions 72 5 82 45 80,000 77,600 10 78 11 1,369 1,232 - 82,400 CSS IH 1,506 Crisis Intervention - Caregiver Support Mental Health 72 5 82 50 15 76 Full-time equivalents (FTE) 72 5 82 50 2.94 15 76 2.70 n/a Visits 72 5 82 50 17,450 16,578 15 76 660 561 - 18,323 759 Individuals Served by Functional Centre 72 5 82 50 3,300 2,970 15 76 528 449 - 3,630 607 Total Cost for Functional Centre 72 5 82 50 15 76 $328,074 n/a CSS IH - Visiting - Social and Safety 72 5 82 60 Full-time equivalents (FTE) 72 5 82 60 0.19 n/a Visits 72 5 82 60 2,600 2,340 - 2,860 Individuals Served by Functional Centre 72 5 82 60 117 94 - 140 Total Cost for Functional Centre 72 5 82 60 $16,634 n/a CSS IH - Visiting - Hospice Services 72 5 82 65 Full-time equivalents (FTE) 72 5 82 65 7.78 n/a Visits 72 5 82 65 9,000 8,550 - 9,450 Individuals Served by Functional Centre 72 5 82 65 1,112 1,001 - 1,223 Total Cost for Functional Centre 72 5 82 65 $599,233 n/a CSS ABI - Day Services 72 5 83 20 Full-time equivalents (FTE) 72 5 83 20 1.16 n/a Individuals Served by Functional Centre 72 5 83 20 22 18 - 26 Attendance Days 72 5 83 20 1,280 1,152 - 1,408 Total Cost for Functional Centre 72 5 83 20 $64,331 n/a CSS ABI - Personal Support/Independence Training 72 5 83 33 Full-time equivalents (FTE) 72 5 83 33 7.50 n/a Visits 72 5 83 33 5,148 4,891 - 5,405 Individuals Served by Functional Centre 72 5 83 33 75 60 - 90 Total Cost for Functional Centre 72 5 83 33 $586,334 329,705 n/a Service Provider Interactions 72 5 83 33 8,006 7,606 15 76 660 561 - 8,406 759 In-Home HPS - Nursing - Visiting 72 5 30 40 11 Visits 72 5 30 40 11 5,720 5,434 - 6,006 Hours of Care 72 5 30 40 11 11,440 10,868 - 12,012 Individuals Served by Functional Centre 72 5 30 40 11 286 229 - 343 Total Cost for Functional Centre 72 5 30 40 11 $866,268 n/a In-Home HPS - Physiotherapy 72 5 30 40 50 Visits 72 5 30 40 50 2,860 2,574 - 3,146 Hours of Care 72 5 30 40 50 2,860 2,574 - 3,146 Individuals Served by Functional Centre 72 5 30 40 50 286 229 - 343 Total Cost for Functional Centre 72 5 30 40 50 $400,407 n/a In-Home HPS - Occupational Therapy 72 5 30 40 55 Visits 72 5 30 40 55 1,716 1,544 - 1,888 Hours of Care 72 5 30 40 55 1,716 1,544 - 1,888 Individuals Served by Functional Centre 72 5 30 40 55 286 229 - 343 Total Cost for Functional Centre 72 5 30 40 55 $265,816 n/a In-Home HPS - Social Work 72 5 30 40 70 Visits 72 5 30 40 70 1,716 1,544 - 1,888 Hours of Care 72 5 30 40 70 1,716 1,544 - 1,888 Individuals Served by Functional Centre 72 5 30 40 70 286 229 - 343 Total Cost for Functional Centre 72 5 30 40 70 $283,140 n/a Multi-Sector Service Accountability Agreements Ontario Health - Toronto Central Region Health Service Provider: Scarborough Centre for Healthy Communities North York General Hospital 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre 2023-2024 2023-2024 *These values are provided for information purposes only. They are not Accountability Indicators. Target Performance Standard CSS Com Sup Init In-Home Support - Support Service Training Comb. PS and HM Services 72 5 84 10 35 40 30 Visits 72 5 35 40 30 7,504 7,129 - 7,879 Hours of Care 72 5 35 40 30 15,009 14,259 - 15,759 Individuals Served by Functional Centre 72 5 35 40 30 286 229 - 343 Total Cost for Functional Centre 72 5 35 40 30 $615,369 n/a CSS IH - Assisted Living Services 72 5 82 45 Full-time equivalents (FTE) 72 5 84 10 0.70 82 45 23.50 n/a Group Sessions Inpatient/Resident Days 72 5 84 10 25 20 82 45 6,570 6,242 - 30 6,899 Individuals Served by Functional Centre 72 5 82 45 118 94 - 142 Total Cost for Functional Centre 72 5 84 10 82 45 $36,566 2,535,100 n/a Group Participant Attendances 72 5 84 10 250 200 - 300 ACTIVITY SUMMARY Total Full-Time Equivalents for all F/C 142.43 69.42 n/a Total Visits for all F/C 105,928 102,750 44,313 42,984 - 109,106 45,642 Total Not Uniquely Identified Service Recipient Interactions for all F/C 3,666 3,299 0 0 - 4,033 0 Total Hours of Care for all F/C 24,403 23,183 35,191 33,783 - 25,623 36,599 Total Inpatient/Resident Days for all F/C 38,100 36,576 8,322 7,906 - 39,624 8,738 Total Individuals Served by Functional Centre for all F/C 20,469 19,446 3,582 3,224 - 21,492 3,940 Total Attendance Days for all F/C 9,095 8,640 - 9,550 Total Group Sessions for all F/C 1,588 1,429 - 1,747 Total Meals Delivered for all F/C 31,250 30,000 - 32,500 Total Group Participants for all F/C 13,230 12,569 - 13,892 Total Service Provider Interactions for all F/C 142,688 138,407 - 146,969 Total Mental Health Sessions for all F/C 0 0 - 0 Total Group Sessions for all F/C 38 30 - 46 Total Meals Delivered for all F/C 0 0 - 0 Total Group Participants for all F/C 200 160 - 240 Total Service Provider Interactions for all F/C 25,297 24,285 - 26,309 Total Mental Health Sessions for all F/C 2,378 2,140 - 2,616 Total Cost for All F/C $17,323,718 11,650,064 n/a Total Service Provider Group Interactions for all F/C 0 0 38 30 - 0 46 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Central Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2B: CHC Specific Indicators Performance Indicators 2023-2024 Performance Target Standard Proportion of eligible people who were offered and/or received cervical screening 76.2% 61 - 91.4% Proportion of eligible people who were offered and/or completed a fecal-based test for colorectal screening 48.0% 38.4 - 57.6% Inter-professional Diabetes Care Rate 99.0% 79.2 - 100% Panel Size 74.8% 59.8 - 89.8% Explanatory Indicators Client Satisfaction – Access Clinic Support Staff per Primary Care Provider Interpretation Exam Rooms Per Primary Care Provider New Grads/New Staff Non-Primary Care Activities Number of New Clients Number of Registered Clients Specialized Care Supervision of Students Third Next Available Appointment (3NAA) Non-Insured Clients Travel time High risk urban population Monitoring Indicators Breast Cancer Screening Rate Vacancy Rate Developmental Indicators CHC Clients Hospitalized for Ambulatory Care Sensitive Conditions (ACSC) Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities North York General Hospital 2023-2024 Schedule D2C: CMH&A Sector Specific Indicators Performance Indicators 2023-2024 Target Performance Target Standard No Performance Indicators - - Explanatory Indicators Repeat Unplanned Emergency Visits within 30 days for Mental Health conditions Repeat Unplanned Emergency Visits within 30 days for Substance Abuse conditions Average Number of Days Waited from Referral/Application to Initial Assessment Complete Average number of days waited from Initial Assessment Complete to Service Initiation Developmental Indicators Ontario Common Assessment of Need (OCAN) Ontario Perception of Care Tool for MH&A (OPOC) Multi-Sector Service Accountability Agreements Ontario Health - Toronto Central Region Health Service Provider: Scarborough Centre for Healthy Communities North York General Hospital 2023-2024 Schedule D2D: CSS Sector Specific Indicators Performance Indicators 2023-2024 Performance Target Standard No Performance Indicators - - Explanatory Indicators Number of persons waiting for service (by functional centre) Developmental Indicators Average Number of Days Waited for First Service (By Functional Centre) Multi-Sector Service Accountability Agreements Ontario Health - Toronto Central Region Health Service Provider: Scarborough Centre for Healthy Communities North York General Hospital 2023-2024 Schedule D3: Local Obligations This schedule sets out provincial goals identified by Ontario Health (OH) and the Local Obligations associated with each of the goals. The provincial goals apply to all HSPs and HSPs must select the most appropriate obligation(s) under each goal for implementation. HSPs must provide a report on the progress of their implementation(s) as per direction provided by OH regional teams. Goal: Improve Access and Flow by Reducing Alternate Level of Care (ALC) Local Obligations related to goal: ● Participate in and align with regional plans to support admission diversion, maximize capacity, and support patients transition to community. Goal: Advance Indigenous Health Strategies and Outcomes Local Obligations related to goal: ● Develop and/or advance First Nations, Inuit, Métis and Urban Indigenous (FNIMUI) FNIMUI Health Workplan:
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Financial Record Keeping and Reporting Requirements. 3.2 Personal Needs Allowance for Clients in Some Residential Addictions Programs 3.6 Internal Financial Controls (except “Inventory of Assets”) 3.7 Human Resource Control ● Personal Support Services Wage Enhancement Directive, 2014 ● Policy Guideline for CCAC and CSS Collaborative Home and Community-Based Care Coordination, 2014 ● Policy Guideline Relating to the Delivery of Personal Support Services by CCACs and CSS Agencies, 2014 ● Protocol for the Approval of Agencies under the Home Care and Community Services Act, 2012 ● Psychiatric Sessional Funding Guidelines (2004) ● Screening of Personal Support Workers (2003) ● South Oaks Gambling Screen (SOGS) ● Space Standards for Community Health Care Facilities, March 2018 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Central Region Health Service Provider: Scarborough Centre for Healthy Communities Canadian Mental Health Association Simcoe County Branch 2023-2024 Schedule D1: Core Indicators Performance Indicators 2023-2024 Performance Target Performance Standard *Balanced Budget - Fund Type 2 $1 0 >=0 **Percentage Total Margin 0.00% >= =0% Service Activity by Functional Centre (Refer to Schedule D2a) Number of Individuals Served (By Functional Centre- Refer to Schedule D2a) Monitoring Indicators Variance forecast to Actual Expenditures Variance Forecast to Actual Units of Service Alternate Level of Care (ALC) Rate Explanatory Indicators Cost per Unit Service (by Functional Centre) Cost per Individual Served (by Program/Service/Functional Centre) Client Experience Percentage of Alternate Level of Care (ALC) days * Balanced Budget Fund Type 2: HSP's are required to submit a balanced budget ** No negative variance is accepted for Total Margin Multi-Sector Service Accountability Agreements Ontario Health - Toronto Central Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target 2023-2024 Performance Standard Administration and Support Services 72 1 Full-time equivalents (FTE) 72 1 14.93 n/a Total Cost for Functional Centre 72 1 $2,434,007 n/a Case Management/Supportive Counselling & Services - Canadian Mental Health 72 5 09 76 Full-time equivalents (FTE) 72 5 09 76 5.00 n/a Visits 72 5 09 76 3,000 2,700 - 3,300 Not Uniquely Identified Service Recipient Interactions 72 5 09 76 70 56 - 84 Individuals Served by Functional Centre 72 5 09 76 250 200 - 300 Total Cost for Functional Centre 72 5 09 76 $367,873 n/a Service Provider Interactions 72 5 09 76 3,000 2,700 - 3,300 Clinics/Programs - General Clinic 72 5 10 20 Full-time equivalents (FTE) 72 5 10 20 55.53 n/a Visits 72 5 10 20 24,674 23,440 - 25,908 Not Uniquely Identified Service Recipient Interactions 72 5 10 20 600 510 - 690 Individuals Served by Functional Centre 72 5 10 20 8,000 7,600 - 8,400 Group Sessions 72 5 10 20 500 425 - 575 Total Cost for Functional Centre 72 5 10 20 $8,183,367 n/a Group Participant Attendances 72 5 10 20 1,333 1,200 - 1,466 Service Provider Interactions 72 5 10 20 29,031 27,870 - 30,192 Clinics/Programs - Therapy Clinic - Counselling 72 5 10 40 60 Full-time equivalents (FTE) 72 5 10 40 60 2.38 n/a Visits 72 5 10 40 60 924 785 - 1,063 Individuals Served by Functional Centre 72 5 10 40 60 225 180 - 270 Group Sessions 72 5 10 40 60 2 2 - 2 Total Cost for Functional Centre 72 5 10 40 60 $204,182 n/a Group Participant Attendances 72 5 10 40 60 205 164 - 246 Service Provider Interactions 72 5 10 40 60 1,045 941 - 1,150 Health Prom/Educ. & Com. Dev.- Chronic Disease Education, Awareness and Prevention- Diabetes 72 5 50 35 20 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities Association Simcoe County Branch 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 2023-2024 Target Performance Standard Target Administration and Support Services 72 1 Full-time equivalents (FTE) 72 1 10.30 n/a Total Cost for Functional Centre 72 1 $2,354,460 n/a Case Management/Supportive Counselling & Services - Mental Health 72 5 09 76 Full-time equivalents (FTE) 72 5 50 35 20 12.13 09 76 28.77 n/a Visits 72 5 50 35 20 8,632 8,200 09 76 17,954 17,056 - 9,064 18,852 Not Uniquely Identified Service Recipient Interactions 72 5 09 76 904 768 - 1,040 Individuals Served by Functional Centre 72 5 50 35 20 3,483 3,135 09 76 2,351 2,116 - 3,831 2,586 Group Sessions 72 5 50 35 20 350 280 09 76 141 113 - 420 169 Total Cost for Functional Centre 72 5 50 35 20 09 76 $1,452,779 2,572,627 n/a Group Participant Attendances 72 5 50 35 20 3,523 3,171 09 76 703 598 - 3,875 808 Service Provider Interactions 72 5 50 35 20 9,606 9,126 09 76 18,985 18,036 - 10,086 Health Prom/Educ.& Com. Dev – Personal Health and Wellness 19,934 Service Provider Group Interactions 72 5 50 45 05 09 76 150 120 - 180 Mental Health Sessions 72 5 09 76 106 85 - 127 Case Management/Supportive Counselling & Services - Addictions Supportive Housing 72 5 09 78 10 Full-time equivalents (FTE) 72 5 50 45 05 3.93 09 78 10 2.00 n/a Visits 72 5 09 78 10 1,000 900 - 1,100 Individuals Served by Functional Centre 72 5 50 45 05 900 765 09 78 10 100 80 - 1,035 Group Sessions 72 5 50 45 05 447 358 - 536 120 Total Cost for Functional Centre 72 5 50 45 05 09 78 10 $388,313 214,580 n/a Group Participant Attendances Service Provider Interactions 72 5 50 45 05 6,579 6,250 09 78 10 1,000 900 - 6,908 Health Prom. /Educ 1,100 Clinics/Programs - Palliative Care Interdisciplinary Walk In Clinic 72 5 50 94 10 Individuals Served by Functional Centre 72 5 50 94 10 230 184 - 276 Group Sessions 72 5 50 94 10 64 51 - 77 Total Cost for Functional Centre 72 5 50 94 10 $30,559 n/a Group Participant Attendances 72 5 50 94 10 1,340 1,206 - 1,474 Health Prom. /Educ - Palliative Care Pain and Symptom Management 72 5 50 94 91 Full-time equivalents (FTE) 72 5 50 94 91 1.00 10 10 2.00 n/a Not Uniquely Identified Service Recipient Interactions Visits 72 5 50 94 91 2,996 2,696 10 10 480 384 - 3,296 Group Sessions 576 Individuals Served by Functional Centre 72 5 50 94 91 10 10 250 200 160 - 240 300 Total Cost for Functional Centre 72 5 50 94 91 10 10 $123,101 174,038 n/a CSS IH - Service Arrangement/Coordination Provider Interactions 72 5 82 05 10 10 480 384 - 576 MH Assertive Community Treatment Teams 72 5 10 76 20 Full-time equivalents (FTE) 72 5 82 05 2.24 10 76 20 29.00 n/a Visits 72 5 82 05 9,500 9,025 10 76 20 21,900 20,805 - 9,975 Individuals Served by Functional Centre 72 5 82 05 325 260 - 390 Total Cost for Functional Centre 72 5 82 05 $324,443 n/a 22,995 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Central Region Health Service Provider: Scarborough Centre for Healthy Communities Canadian Mental Health Association Simcoe County Branch 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target 2023-2024 Performance Standard CSS IH - Meals Delivery Target Individuals Served by Functional Centre 72 5 82 10 76 20 164 131 - 197 Group Sessions 72 5 10 76 20 300 240 - 360 Total Cost for Functional Centre 72 5 10 76 20 $2,955,755 n/a Group Participant Attendances 72 5 10 76 20 1,250 1,125 - 1,375 Service Provider Interactions 72 5 10 76 20 25,000 24,000 - 26,000 Service Provider Group Interactions 72 5 10 76 20 300 240 - 360 MH Early Intervention 72 5 10 76 51 Full-time equivalents (FTE) 72 5 82 10 1.17 76 51 16.00 n/a Visits 72 5 82 10 5,000 4,750 76 51 8,511 8,085 - 5,250 8,937 Not Uniquely Identified Service Recipient Interactions 72 5 10 76 51 97 78 - 116 Individuals Served by Functional Centre 72 5 82 10 680 578 76 51 272 218 - 782 Meal Delivered-Combined 326 Group Sessions 72 5 82 10 31,250 30,000 76 51 280 224 - 32,500 336 Total Cost for Functional Centre 72 5 82 10 76 51 $454,605 1,361,448 n/a CSS IH - Social and Congregate Dining Group Participant Attendances 72 5 82 12 10 76 51 1,274 1,147 - 1,401 Service Provider Interactions 72 5 10 76 51 9,172 8,713 - 9,631 Service Provider Group Interactions 72 5 10 76 51 300 240 - 360 MH Forensic 72 5 10 76 55 Full-time equivalents (FTE) 72 5 82 12 1.03 10 76 55 1.05 n/a Visits 72 5 10 76 55 717 609 - 825 Individuals Served by Functional Centre 72 5 82 12 300 240 10 76 55 25 20 - 360 Attendance Days 72 5 82 12 2,075 1,868 - 2,283 30 Total Cost for Functional Centre 72 5 82 12 10 76 55 $55,535 190,695 n/a CSS IH - Transportation - Client Service Provider Interactions 72 5 82 14 10 76 55 717 609 - 825 MH Diversion and Court Support 72 5 10 76 56 Full-time equivalents (FTE) 72 5 82 14 9.33 10 76 56 9.20 n/a Visits 72 5 82 14 20,000 19,000 10 76 56 4,160 3,744 - 21,000 4,576 Not Uniquely Identified Service Recipient Interactions 72 5 10 76 56 311 249 - 373 Individuals Served by Functional Centre 72 5 82 14 1,200 1,080 10 76 56 651 553 - 1,320 749 Total Cost for Functional Centre 72 5 82 14 10 76 56 $730,482 778,581 n/a Service Provider Interactions 72 5 82 14 12,000 11,400 10 76 56 4,160 3,744 - 12,600 CSS IH - Day Services 72 5 82 20 Full-time equivalents (FTE) 72 5 82 20 4.20 n/a Hours of Care 72 5 82 20 6,899 6,554 - 7,244 Individuals Served by Functional Centre 72 5 82 20 104 83 - 125 Attendance Days 72 5 82 20 5,740 5,453 - 6,027 Total Cost for Functional Centre 72 5 82 20 $371,803 n/a CSS IH - Assisted Living Services 72 5 82 45 Full-time equivalents (FTE) 72 5 82 45 9.29 n/a Hours of Care 72 5 82 45 17,504 16,629 - 18,379 Inpatient/Resident Days 72 5 82 45 38,100 36,576 - 39,624 Individuals Served by Functional Centre 72 5 82 45 146 117 - 175 4,576 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Central Region Health Service Provider: Scarborough Centre for Healthy Communities Canadian Mental Health Association Simcoe County Branch 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target $571,495 2023-2024 Performance Standard n/a Total Cost for Functional Centre Target Addictions Treatment-Substance Abuse 72 5 82 45 Service Provider Interactions 72 5 82 45 80,000 77,600 - 82,400 CSS IH - Caregiver Support 72 5 82 50 10 78 11 Full-time equivalents (FTE) 72 5 82 50 2.94 10 78 11 32.10 n/a Visits 72 5 82 50 17,450 16,578 10 78 11 17,970 17,072 - 18,323 18,869 Not Uniquely Identified Service Recipient Interactions 72 5 10 78 11 1,334 1,201 - 1,467 Individuals Served by Functional Centre 72 5 82 50 3,300 2,970 10 78 11 2,839 2,555 - 3,630 3,123 Group Sessions 72 5 10 78 11 210 168 - 252 Total Cost for Functional Centre 72 5 82 50 10 78 11 $328,074 2,626,365 n/a CSS IH - Visiting - Social and Safety Group Participant Attendances 72 5 82 60 10 78 11 1,637 1,473 - 1,801 Service Provider Interactions 72 5 10 78 11 17,970 17,072 - 18,869 Service Provider Group Interactions 72 5 10 78 11 220 176 - 264 Addictions Treatment-Problem Gambling 72 5 10 78 12 Full-time equivalents (FTE) 72 5 82 60 0.19 10 78 12 2.00 n/a Visits 72 5 82 60 2,600 2,340 10 78 12 500 425 - 2,860 575 Individuals Served by Functional Centre 72 5 82 60 117 94 - 140 Total Cost for Functional Centre 72 5 82 60 $16,634 n/a CSS IH - Visiting - Hospice Services 72 5 82 65 Full-time equivalents (FTE) 72 5 82 65 7.78 n/a Visits 72 5 82 65 9,000 8,550 - 9,450 Individuals Served by Functional Centre 72 5 82 65 1,112 1,001 - 1,223 Total Cost for Functional Centre 72 5 82 65 $599,233 n/a CSS ABI - Day Services 72 5 83 20 Full-time equivalents (FTE) 72 5 83 20 1.16 n/a Individuals Served by Functional Centre 72 5 83 20 22 18 - 26 Attendance Days 72 5 83 20 1,280 1,152 - 1,408 Total Cost for Functional Centre 72 5 83 20 $64,331 n/a CSS ABI - Personal Support/Independence Training 72 5 83 33 Full-time equivalents (FTE) 72 5 83 33 7.50 n/a Visits 72 5 83 33 5,148 4,891 - 5,405 Individuals Served by Functional Centre 72 5 83 33 10 78 12 75 60 - 90 Total Cost for Functional Centre 72 5 83 33 10 78 12 $586,334 129,293 n/a Service Provider Interactions 72 5 83 33 8,006 7,606 10 78 12 500 425 - 8,406 575 Crisis Intervention - Quick Response 72 5 15 20 Full-time equivalents (FTE) 72 5 15 20 4.10 n/a Visits 72 5 15 20 3,132 2,819 - 3,445 Not Uniquely Identified Service Recipient Interactions 72 5 15 20 100 80 - 120 Individuals Served by Functional Centre 72 5 15 20 501 426 - 576 Total Cost for Functional Centre 72 5 15 20 $329,831 n/a Service Provider Interactions 72 5 15 20 3,132 2,819 - 3,445 Crisis Intervention - Mental Health 72 5 15 76 Full-time equivalents (FTE) 72 5 15 76 9.20 n/a Visits 72 5 15 76 6,500 6,175 - 6,825 Not Uniquely Identified Service Recipient Interactions 72 5 15 76 6,000 5,700 - 6,300 Individuals Served by Functional Centre 72 5 15 76 1,650 1,485 - 1,815 Group Sessions 72 5 15 76 20 16 - 24 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Central Region Health Service Provider: Scarborough Canadian Mental Health Association Simcoe County Branch 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for Healthy Communities information purposes only. They are not Accountability Indicators. 2023-2024 2023-2024 Performance Standard Target Total Cost for Functional Centre 72 5 15 76 $661,798 n/a Group Participant Attendances 72 5 15 76 100 80 - 120 Service Provider Interactions 72 5 15 76 9,200 8,740 - 9,660 Service Provider Group Interactions 72 5 15 76 20 16 - 24 Day/Evening Addictions Treatment 72 5 20 78 10 Full-time equivalents (FTE) 72 5 20 78 10 1.10 n/a Individuals Served by Functional Centre 72 5 20 78 10 40 32 - 48 Group Sessions 72 5 20 78 10 60 48 - 72 Total Cost for Functional Centre 72 5 20 78 10 $93,512 n/a Group Participant Attendances 72 5 20 78 10 300 240 - 360 Service Provider Group Interactions 72 5 20 78 10 60 48 - 72 Res. Mental Health - Short Term Crisis Support Beds 72 5 40 76 60 Full-time equivalents (FTE) 72 5 40 76 60 21.84 n/a Not Uniquely Identified Service Recipient Interactions 72 5 40 76 60 11 9 - 13 Inpatient/Resident Days 72 5 40 76 60 3,113 2,802 - 3,424 Individuals Served by Functional Centre 72 5 40 76 60 682 580 - 784 Attendance Days 72 5 40 76 60 928 789 - 1,067 Total Cost for Functional Centre 72 5 40 76 60 $1,697,391 n/a Service Provider Interactions 72 5 40 76 60 10,544 10,017 - 11,071 Health Prom. /Education MH - Awareness 72 5 50 76 10 Full-time equivalents (FTE) 72 5 50 76 10 1.00 n/a Group Sessions 72 5 50 76 10 25 20 - 30 Total Cost for Functional Centre 72 5 50 76 10 $143,825 n/a Group Participant Attendances 72 5 50 76 10 800 680 - 920 Consumer Survivor Initiatives - Peer/Self Help 72 5 51 76 11 Full-time equivalents (FTE) 72 5 51 76 11 6.08 n/a Visits 72 5 51 76 11 400 320 - 480 Not Uniquely Identified Service Recipient Interactions 72 5 51 76 11 20 16 - 24 Individuals Served by Functional Centre 72 5 51 76 11 382 306 - 458 Multi-Sector Service Accountability Agreements Ontario Health - Central Region Health Service Provider: Canadian Mental Health Association Simcoe County Branch 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre 2023-2024 2023-2024 2024Performance *These values are provided for information purposes only. They are not Accountability Indicators. Target Performance Standard CSS Com Sup Init - Support Service Training Attendance Days 72 5 84 10 51 76 11 6,000 5,700 - 6,300 Group Sessions 72 5 51 76 11 1,262 1,136 - 1,388 Total Cost for Functional Centre 72 5 51 76 11 $423,249 n/a Group Participant Attendances 72 5 51 76 11 9,442 8,970 - 9,914 Consumer Survivor Initiatives - Family Initiatives 72 5 51 76 20 Full-time equivalents (FTE) 72 5 84 10 0.70 51 76 20 1.00 n/a Visits 72 5 51 76 20 1,750 1,575 - 1,925 Not Uniquely Identified Service Recipient Interactions 72 5 51 76 20 100 80 - 120 Individuals Served by Functional Centre 72 5 51 76 20 250 200 - 300 Group Sessions 72 5 84 10 25 51 76 20 39 31 - 30 47 Total Cost for Functional Centre 72 5 84 10 51 76 20 $36,566 94,651 n/a Group Participant Attendances 72 5 84 10 250 200 51 76 20 350 280 - 300 420 ACTIVITY SUMMARY Total -Total Full-Time Equivalents for all F/C 142.43 176.74 n/a Total Visits for all F/C 105,928 102,750 84,974 82,425 - 109,106 87,523 Total Not Uniquely Identified Service Recipient Interactions for all F/C 3,666 3,299 8,877 8,433 - 4,033 9,321 Total Hours of Care for all F/C 24,403 23,183 0 0 - 25,623 0 Total Inpatient/Resident Days for all F/C 38,100 36,576 3,113 2,802 - 39,624 3,424 Total Individuals Served by Functional Centre for all F/C 20,469 19,446 10,232 9,720 - 21,492 10,744 Total Attendance Days for all F/C 9,095 8,640 6,928 6,582 - 9,550 7,274 Total Group Sessions for all F/C 1,588 1,429 2,337 2,103 - 1,747 2,571 Total Meals Delivered for all F/C 31,250 30,000 - 32,500 Total Group Participants for all F/C 13,230 12,569 - 13,892 Total Service Provider Interactions for all F/C 142,688 138,407 - 146,969 Total Mental Health Sessions for all F/C 0 0 - 0 Total Group Participants for all F/C 15,856 15,063 - 16,649 Total Service Provider Interactions for all F/C 100,860 97,834 - 103,886 Total Mental Health Sessions for all F/C 106 85 - 127 Total Cost for All F/C $17,323,718 16,802,099 n/a Total Service Provider Group Interactions for all F/C 0 0 1,050 945 - 0 1,155 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Central Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2B: CHC Specific Indicators Performance Indicators 2023-2024 Performance Target Standard Proportion of eligible people who were offered and/or received cervical screening 76.2% 61 - 91.4% Proportion of eligible people who were offered and/or completed a fecal-based test for colorectal screening 48.0% 38.4 - 57.6% Inter-professional Diabetes Care Rate 99.0% 79.2 - 100% Panel Size 74.8% 59.8 - 89.8% Explanatory Indicators Client Satisfaction – Access Clinic Support Staff per Primary Care Provider Interpretation Exam Rooms Per Primary Care Provider New Grads/New Staff Non-Primary Care Activities Number of New Clients Number of Registered Clients Specialized Care Supervision of Students Third Next Available Appointment (3NAA) Non-Insured Clients Travel time High risk urban population Monitoring Indicators Breast Cancer Screening Rate Vacancy Rate Developmental Indicators CHC Clients Hospitalized for Ambulatory Care Sensitive Conditions (ACSC) Multi-Sector Service Accountability Agreements Ontario Canadian Mental Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities Association Simcoe County Branch 2023-2024 Schedule D2C: CMH&A Sector Specific Indicators Performance Indicators 2023-2024 Performance Target Standard No Performance Indicators - - Explanatory Indicators Repeat Unplanned Emergency Visits within 30 days for Mental Health conditions Repeat Unplanned Emergency Visits within 30 days for Substance Abuse conditions Average Number of Days Waited from Referral/Application to Initial Assessment Complete Average number of days waited from Initial Assessment Complete to Service Initiation Developmental Indicators Ontario Common Assessment of Need (OCAN) Ontario Perception of Care Tool for MH&A (OPOC) Multi-Sector Service Accountability Agreements Ontario Health - Toronto Central Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2D: CSS Sector Specific Indicators Performance Indicators 2023-2024 Performance Target Standard No Performance Indicators - - Explanatory Indicators Number of persons waiting for service (by functional centre) Developmental Indicators Average Number of Days Waited for First Service (By Functional Centre) Multi-Sector Service Accountability Agreements Ontario Canadian Mental Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities Association Simcoe County Branch 2023-2024 Schedule D3: Local Obligations This schedule sets out provincial goals identified by Ontario Health (OH) and the Local Obligations associated with each of the goals. The provincial goals apply to all HSPs and HSPs must select the most appropriate obligation(s) under each goal for implementation. HSPs must provide a report on the progress of their implementation(s) as per direction provided by OH regional teams. Goal: Improve Access and Flow by Reducing Alternate Level of Care (ALC) Local Obligations related to goal: ● Participate in and align with regional plans to support admission diversion, maximize capacity, and support patients transition to community. Goal: Advance Indigenous Health Strategies and Outcomes Local Obligations related to goal: ● Develop and/or advance First Nations, Inuit, Métis and Urban Indigenous (FNIMUI) FNIMUI Health Workplan:
Appears in 1 contract
Financial Record Keeping and Reporting Requirements. 3.2 Personal Needs Allowance for Clients in Some Residential Addictions Programs 3.6 Internal Financial Controls (except “Inventory of Assets”) 3.7 Human Resource Control ● Personal Support Services Wage Enhancement Directive, 2014 ● Policy Guideline for CCAC and CSS Collaborative Home and Community-Based Care Coordination, 2014 ● Policy Guideline Relating to the Delivery of Personal Support Services by CCACs and CSS Agencies, 2014 ● Protocol for the Approval of Agencies under the Home Care and Community Services Act, 2012 ● Psychiatric Sessional Funding Guidelines (2004) ● Screening of Personal Support Workers (2003) ● South Oaks Gambling Screen (SOGS) ● Space Standards for Community Health Care Facilities, March 2018 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities Toronto East Health Network 2023-2024 Schedule D1: Core Indicators Performance Indicators 2023-2024 Target Performance Standard *Balanced Budget - Fund Type 2 $1 0 >=0 **Percentage Total Margin 0.00% >= 0% Service Activity by Functional Centre (Refer to Schedule D2a) Number of Individuals Served (By Functional Centre- Refer to Schedule D2a) Monitoring Indicators Variance forecast to Actual Expenditures Variance Forecast to Actual Units of Service Alternate Level of Care (ALC) Rate Explanatory Indicators Cost per Unit Service (by Functional Centre) Cost per Individual Served (by Program/Service/Functional Centre) Client Experience Percentage of Alternate Level of Care (ALC) days * Balanced Budget Fund Type 2: HSP's are required to submit a balanced budget ** No negative variance is accepted for Total Margin Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Toronto East Health Network 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for Healthy Communities information purposes only. They are not Accountability Indicators. 2023-2024 2023-2024 Performance Standard Target Administration and Support Services 72 1 Full-time equivalents (FTE) 72 1 3.76 n/a Total Cost for Functional Centre 72 1 $169,530 n/a Medical Resources 72 5 07 Total Cost for Functional Centre 72 5 07 $919,073 n/a Mental Health Sessions 72 5 07 1,660 1,494 - 1,826 Case Management/Supportive Counselling & Services - Mental Health 72 5 09 76 Full-time equivalents (FTE) 72 5 09 76 6.20 n/a Visits 72 5 09 76 3,682 3,314 - 4,050 Individuals Served by Functional Centre 72 5 09 76 207 166 - 248 Group Sessions 72 5 09 76 141 113 - 169 Total Cost for Functional Centre 72 5 09 76 $997,539 n/a Group Participant Attendances 72 5 09 76 1,264 1,138 - 1,390 Service Provider Interactions 72 5 09 76 4,066 3,659 - 4,473 Service Provider Group Interactions 72 5 09 76 130 104 - 156 Clinics/Programs - Primary Care Practice 72 5 10 05 Visits 72 5 10 05 11,260 10,697 - 11,823 Individuals Served by Functional Centre 72 5 10 05 2,300 2,070 - 2,530 Total Cost for Functional Centre 72 5 10 05 $964,222 n/a Service Provider Interactions 72 5 10 05 11,260 10,697 - 11,823 Clinics/Programs - Walk In Clinic 72 5 10 10 Full-time equivalents (FTE) 72 5 10 10 1.00 n/a Visits 72 5 10 10 160 128 - 192 Individuals Served by Functional Centre 72 5 10 10 85 68 - 102 Attendance Days 72 5 10 10 160 128 - 192 Total Cost for Functional Centre 72 5 10 10 $100,000 n/a Service Provider Interactions 72 5 10 10 160 128 - 192 MH Assertive Community Treatment Teams 72 5 10 76 20 Full-time equivalents (FTE) 72 5 10 76 20 10.20 n/a Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Toronto East Health Network 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 2023-2024 Performance Standard Target Visits 72 5 10 76 20 12,968 12,320 - 13,616 Individuals Served by Functional Centre 72 5 10 76 20 142 114 - 170 Group Sessions 72 5 10 76 20 91 73 - 109 Total Cost for Functional Centre 72 5 10 76 20 $1,210,874 n/a Group Participant Attendances 72 5 10 76 20 874 743 - 1,005 Service Provider Interactions 72 5 10 76 20 16,500 15,675 - 17,325 Service Provider Group Interactions 72 5 10 76 20 80 64 - 96 MH Eating Disorders 72 5 10 76 70 Full-time equivalents (FTE) 72 5 10 76 70 4.20 n/a Visits 72 5 10 76 70 1,500 1,350 - 1,650 Individuals Served by Functional Centre 72 5 10 76 70 50 40 - 60 Total Cost for Functional Centre 72 5 10 76 70 $550,000 n/a Service Provider Interactions 72 5 10 76 70 1,500 1,350 - 1,650 Addictions Treatment-Substance Abuse 72 5 10 78 11 Full-time equivalents (FTE) 72 5 10 78 11 2.00 n/a Visits 72 5 10 78 11 2,400 2,160 - 2,640 Individuals Served by Functional Centre 72 5 10 78 11 500 425 - 575 Total Cost for Functional Centre 72 5 10 78 11 $221,193 n/a Service Provider Interactions 72 5 10 78 11 2,400 2,160 - 2,640 Addictions Withdrawal Mgmt. 72 5 10 78 20 Full-time equivalents (FTE) 72 5 10 78 20 6.50 n/a Visits 72 5 10 78 20 3,000 2,700 - 3,300 Individuals Served by Functional Centre 72 5 10 78 20 150 120 - 180 Group Sessions 72 5 10 78 20 360 288 - 432 Total Cost for Functional Centre 72 5 10 78 20 $460,091 n/a Group Participant Attendances 72 5 10 78 20 3,500 3,150 - 3,850 Service Provider Interactions 72 5 10 78 20 1,112 1,001 - 1,223 Service Provider Group Interactions 72 5 10 78 20 848 721 - 975 Crisis Intervention - Mental Health 72 5 15 76 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Toronto East Health Network 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target 2023-2024 Performance Standard Administration and Support Services 72 1 Full-time equivalents (FTE) 72 1 14.93 5 15 76 12.00 n/a Visits 72 5 15 76 2,194 1,975 - 2,413 Not Uniquely Identified Service Recipient Interactions 72 5 15 76 150 120 - 180 Individuals Served by Functional Centre 72 5 15 76 1,150 1,035 - 1,265 Total Cost for Functional Centre 72 5 15 76 $1,643,850 n/a Service Provider Interactions 72 5 15 76 1,450 1,305 - 1,595 Day/Evening Addictions Treatment 72 5 20 78 10 Total Cost for Functional Centre 72 5 20 78 10 $140,000 n/a COM Residential Addiction - Withdrawal Management Centres 72 5 40 78 45 Full-time equivalents (FTE) 72 5 40 78 45 24.83 n/a Inpatient/Resident Days 72 5 40 78 45 12,000 11,400 - 12,600 Individuals Served by Functional Centre 72 5 40 78 45 822 699 - 945 Total Cost for Functional Centre 72 5 40 78 45 $3,443,451 n/a Service Provider Interactions 72 5 40 78 45 686 583 - 789 Service Provider Group Interactions 72 5 40 78 45 80 64 - 96 Health Prom/Educ. & Xxx.Xxx. – Community Engagement and Capacity Building 72 5 50 14 Full-time equivalents (FTE) 72 5 50 14 4.00 n/a Total Cost for Functional Centre 72 1 5 50 14 $2,434,007 873,504 n/a Case Management/Supportive Counselling & Services Health Prom. /Education MH - Mental Health Awareness 72 5 09 50 76 10 Full-time equivalents (FTE) 72 5 09 50 76 5.00 10 1.00 n/a Visits Group Sessions 72 5 09 50 76 3,000 2,700 10 80 64 - 3,300 Not Uniquely Identified Service Recipient Interactions 72 5 09 76 70 56 - 84 Individuals Served by Functional Centre 72 5 09 76 250 200 - 300 96 Total Cost for Functional Centre 72 5 09 50 76 10 $367,873 n/a Service Provider Interactions 72 5 09 76 3,000 2,700 - 3,300 Clinics/Programs - General Clinic 72 5 10 20 Full-time equivalents (FTE) 72 5 10 20 55.53 n/a Visits 72 5 10 20 24,674 23,440 - 25,908 Not Uniquely Identified Service Recipient Interactions 72 5 10 20 600 510 - 690 Individuals Served by Functional Centre 72 5 10 20 8,000 7,600 - 8,400 Group Sessions 72 5 10 20 500 425 - 575 Total Cost for Functional Centre 72 5 10 20 $8,183,367 110,255 n/a Group Participant Attendances 72 5 50 76 10 20 1,333 1,200 1,068 961 - 1,466 Service Provider Interactions 72 5 10 20 29,031 27,870 1,175 ACTIVITY SUMMARY - 30,192 Clinics/Programs - Therapy Clinic - Counselling 72 5 10 40 60 ati Total Full-time equivalents (FTE) 72 5 10 40 60 2.38 Time Equivalents for all F/C 75.69 n/a Total Visits 72 5 10 40 60 924 785 for all F/C 37,164 35,677 - 1,063 Individuals Served by Functional Centre 72 5 10 40 60 225 38,651 Total Not Uniquely Identified Service Recipient Interactions for all F/C 150 120 - 180 Total Hours of Care for all F/C 0 0 - 270 Group Sessions 72 5 10 40 60 2 2 0 Total Inpatient/Resident Days for all F/C 12,000 11,400 - 2 Total Cost for Functional Centre 72 5 10 40 60 $204,182 n/a Group Participant Attendances 72 5 10 40 60 205 164 - 246 Service Provider Interactions 72 5 10 40 60 1,045 941 - 1,150 Health Prom/Educ. & Com. Dev.- Chronic Disease Education, Awareness and Prevention- Diabetes 72 5 50 35 20 12,600 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 2023-2024 Target Performance Standard Full-time equivalents (FTE) 72 5 50 35 20 12.13 n/a Visits 72 5 50 35 20 8,632 8,200 - 9,064 Individuals Served by Functional Centre 72 5 50 35 20 3,483 3,135 - 3,831 Group Sessions 72 5 50 35 20 350 280 - 420 Total Cost for Functional Centre 72 5 50 35 20 $1,452,779 n/a Group Participant Attendances 72 5 50 35 20 3,523 3,171 - 3,875 Service Provider Interactions 72 5 50 35 20 9,606 9,126 - 10,086 Toronto East Health Prom/Educ.& Com. Dev – Personal Health and Wellness 72 5 50 45 05 Full-time equivalents (FTE) 72 5 50 45 05 3.93 n/a Individuals Served by Functional Centre 72 5 50 45 05 900 765 - 1,035 Group Sessions 72 5 50 45 05 447 358 - 536 Total Cost for Functional Centre 72 5 50 45 05 $388,313 n/a Group Participant Attendances 72 5 50 45 05 6,579 6,250 - 6,908 Health Prom. /Educ - Palliative Care Interdisciplinary 72 5 50 94 10 Individuals Served by Functional Centre 72 5 50 94 10 230 184 - 276 Group Sessions 72 5 50 94 10 64 51 - 77 Total Cost for Functional Centre 72 5 50 94 10 $30,559 n/a Group Participant Attendances 72 5 50 94 10 1,340 1,206 - 1,474 Health Prom. /Educ - Palliative Care Pain and Symptom Management 72 5 50 94 91 Full-time equivalents (FTE) 72 5 50 94 91 1.00 n/a Not Uniquely Identified Service Recipient Interactions 72 5 50 94 91 2,996 2,696 - 3,296 Group Sessions 72 5 50 94 91 200 160 - 240 Total Cost for Functional Centre 72 5 50 94 91 $123,101 n/a CSS IH - Service Arrangement/Coordination 72 5 82 05 Full-time equivalents (FTE) 72 5 82 05 2.24 n/a Visits 72 5 82 05 9,500 9,025 - 9,975 Individuals Served by Functional Centre 72 5 82 05 325 260 - 390 Total Cost for Functional Centre 72 5 82 05 $324,443 n/a Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target 2023-2024 Performance Standard CSS IH - Meals Delivery 72 5 82 10 Full-time equivalents (FTE) 72 5 82 10 1.17 n/a Visits 72 5 82 10 5,000 4,750 - 5,250 Individuals Served by Functional Centre 72 5 82 10 680 578 - 782 Meal Delivered-Combined 72 5 82 10 31,250 30,000 - 32,500 Total Cost for Functional Centre 72 5 82 10 $454,605 n/a CSS IH - Social and Congregate Dining 72 5 82 12 Full-time equivalents (FTE) 72 5 82 12 1.03 n/a Individuals Served by Functional Centre 72 5 82 12 300 240 - 360 Attendance Days 72 5 82 12 2,075 1,868 - 2,283 Total Cost for Functional Centre 72 5 82 12 $55,535 n/a CSS IH - Transportation - Client 72 5 82 14 Full-time equivalents (FTE) 72 5 82 14 9.33 n/a Visits 72 5 82 14 20,000 19,000 - 21,000 Individuals Served by Functional Centre 72 5 82 14 1,200 1,080 - 1,320 Total Cost for Functional Centre 72 5 82 14 $730,482 n/a Service Provider Interactions 72 5 82 14 12,000 11,400 - 12,600 CSS IH - Day Services 72 5 82 20 Full-time equivalents (FTE) 72 5 82 20 4.20 n/a Hours of Care 72 5 82 20 6,899 6,554 - 7,244 Individuals Served by Functional Centre 72 5 82 20 104 83 - 125 Attendance Days 72 5 82 20 5,740 5,453 - 6,027 Total Cost for Functional Centre 72 5 82 20 $371,803 n/a CSS IH - Assisted Living Services 72 5 82 45 Full-time equivalents (FTE) 72 5 82 45 9.29 n/a Hours of Care 72 5 82 45 17,504 16,629 - 18,379 Inpatient/Resident Days 72 5 82 45 38,100 36,576 - 39,624 Individuals Served by Functional Centre 72 5 82 45 146 117 - 175 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target $571,495 2023-2024 Performance Standard n/a Total Cost for Functional Centre 72 5 82 45 Service Provider Interactions 72 5 82 45 80,000 77,600 - 82,400 CSS IH - Caregiver Support 72 5 82 50 Full-time equivalents (FTE) 72 5 82 50 2.94 n/a Visits 72 5 82 50 17,450 16,578 - 18,323 Individuals Served by Functional Centre 72 5 82 50 3,300 2,970 - 3,630 Total Cost for Functional Centre 72 5 82 50 $328,074 n/a CSS IH - Visiting - Social and Safety 72 5 82 60 Full-time equivalents (FTE) 72 5 82 60 0.19 n/a Visits 72 5 82 60 2,600 2,340 - 2,860 Individuals Served by Functional Centre 72 5 82 60 117 94 - 140 Total Cost for Functional Centre 72 5 82 60 $16,634 n/a CSS IH - Visiting - Hospice Services 72 5 82 65 Full-time equivalents (FTE) 72 5 82 65 7.78 n/a Visits 72 5 82 65 9,000 8,550 - 9,450 Individuals Served by Functional Centre 72 5 82 65 1,112 1,001 - 1,223 Total Cost for Functional Centre 72 5 82 65 $599,233 n/a CSS ABI - Day Services 72 5 83 20 Full-time equivalents (FTE) 72 5 83 20 1.16 n/a Individuals Served by Functional Centre 72 5 83 20 22 18 - 26 Attendance Days 72 5 83 20 1,280 1,152 - 1,408 Total Cost for Functional Centre 72 5 83 20 $64,331 n/a CSS ABI - Personal Support/Independence Training 72 5 83 33 Full-time equivalents (FTE) 72 5 83 33 7.50 n/a Visits 72 5 83 33 5,148 4,891 - 5,405 Individuals Served by Functional Centre 72 5 83 33 75 60 - 90 Total Cost for Functional Centre 72 5 83 33 $586,334 n/a Service Provider Interactions 72 5 83 33 8,006 7,606 - 8,406 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities Network 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre 2023-2024 2023-2024 2024Performance *These values are provided for information purposes only. They are not Accountability Indicators. Target Performance Standard CSS Com Sup Init - Support Service Training 72 5 84 10 Full-time equivalents (FTE) 72 5 84 10 0.70 n/a Group Sessions 72 5 84 10 25 20 - 30 Total Cost for Functional Centre 72 5 84 10 $36,566 n/a Group Participant Attendances 72 5 84 10 250 200 - 300 ACTIVITY SUMMARY Total Full-Time Equivalents for all F/C 142.43 n/a Total Visits for all F/C 105,928 102,750 - 109,106 Total Not Uniquely Identified Service Recipient Interactions for all F/C 3,666 3,299 - 4,033 Total Hours of Care for all F/C 24,403 23,183 - 25,623 Total Inpatient/Resident Days for all F/C 38,100 36,576 - 39,624 Total Individuals Served by Functional Centre for all F/C 20,469 19,446 5,406 5,136 - 21,492 5,676 Total Attendance Days for all F/C 9,095 8,640 160 128 - 9,550 192 Total Group Sessions for all F/C 1,588 1,429 672 571 - 1,747 773 Total Meals Delivered for all F/C 31,250 30,000 - 32,500 Total Group Participants for all F/C 13,230 12,569 - 13,892 Total Service Provider Interactions for all F/C 142,688 138,407 - 146,969 Total Mental Health Sessions for all F/C 0 0 - 0 Total Group Participants for all F/C 6,706 6,371 - 7,041 Total Service Provider Interactions for all F/C 39,134 37,569 - 40,699 Total Mental Health Sessions for all F/C 1,660 1,494 - 1,826 Total Cost for All F/C $17,323,718 11,803,582 n/a Total Service Provider Group Interactions for all F/C 0 0 1,138 1,024 - 0 1,252 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2B: CHC Specific Indicators Performance Indicators 2023-2024 Performance Target Standard Proportion of eligible people who were offered and/or received cervical screening 76.2% 61 - 91.4% Proportion of eligible people who were offered and/or completed a fecal-based test for colorectal screening 48.0% 38.4 - 57.6% Inter-professional Diabetes Care Rate 99.0% 79.2 - 100% Panel Size 74.8% 59.8 - 89.8% Explanatory Indicators Client Satisfaction – Access Clinic Support Staff per Primary Care Provider Interpretation Exam Rooms Per Primary Care Provider New Grads/New Staff Non-Primary Care Activities Number of New Clients Number of Registered Clients Specialized Care Supervision of Students Third Next Available Appointment (3NAA) Non-Insured Clients Travel time High risk urban population Monitoring Indicators Breast Cancer Screening Rate Vacancy Rate Developmental Indicators CHC Clients Hospitalized for Ambulatory Care Sensitive Conditions (ACSC) Multi-Sector Service Accountability Agreements Ontario Toronto East Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities Network 2023-2024 Schedule D2C: CMH&A Sector Specific Indicators Performance Indicators 2023-2024 Performance Target Standard No Performance Indicators - - Explanatory Indicators Repeat Unplanned Emergency Visits within 30 days for Mental Health conditions Repeat Unplanned Emergency Visits within 30 days for Substance Abuse conditions Average Number of Days Waited from Referral/Application to Initial Assessment Complete Average number of days waited from Initial Assessment Complete to Service Initiation Developmental Indicators Ontario Common Assessment of Need (OCAN) Ontario Perception of Care Tool for MH&A (OPOC) Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2D: CSS Sector Specific Indicators Performance Indicators 2023-2024 Performance Target Standard No Performance Indicators - - Explanatory Indicators Number of persons waiting for service (by functional centre) Developmental Indicators Average Number of Days Waited for First Service (By Functional Centre) Multi-Sector Service Accountability Agreements Ontario Toronto East Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities Network 2023-2024 Schedule D3: Local Obligations This schedule sets out provincial goals identified by Ontario Health (OH) and the Local Obligations associated with each of the goals. The provincial goals apply to all HSPs and HSPs must select the most appropriate obligation(s) under each goal for implementation. HSPs must provide a report on the progress of their implementation(s) as per direction provided by OH regional teams. Goal: Improve Access and Flow by Reducing Alternate Level of Care (ALC) Local Obligations related to goal: ● Participate in and align with regional plans to support admission diversion, maximize capacity, and support patients transition to community. Goal: Advance Indigenous Health Strategies and Outcomes Local Obligations related to goal: ● Develop and/or advance First Nations, Inuit, Métis and Urban Indigenous (FNIMUI) FNIMUI Health Workplan:
Appears in 1 contract
Financial Record Keeping and Reporting Requirements. 3.2 Personal Needs Allowance for Clients in Some Residential Addictions Programs 3.6 Internal Financial Controls (except “Inventory of Assets”) 3.7 Human Resource Control ● Personal Support Services Wage Enhancement Directive, 2014 ● Policy Guideline for CCAC and CSS Collaborative Home and Community-Based Care Coordination, 2014 ● Policy Guideline Relating to the Delivery of Personal Support Services by CCACs and CSS Agencies, 2014 ● Protocol for the Approval of Agencies under the Home Care and Community Services Act, 2012 ● Psychiatric Sessional Funding Guidelines (2004) ● Screening of Personal Support Workers (2003) ● South Oaks Gambling Screen (SOGS) ● Space Standards for Community Health Care Facilities, March 2018 Health Service Provider: Scarborough Health Network 2023-2024 Schedule C: Directives, Guidelines & Policies - Community Support Services And Community Mental Health and Addictions Services Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities Health Network 2023-2024 Schedule D1: Core Indicators Performance Indicators 2023-2024 Target Performance Standard *Balanced Budget - Fund Type 2 $1 0 >=0 **Percentage Total Margin 0.00% >= 0% Service Activity by Functional Centre (Refer to Schedule D2a) Number of Individuals Served (By Functional Centre- Refer to Schedule D2a) Monitoring Indicators Variance forecast to Actual Expenditures Variance Forecast to Actual Units of Service Alternate Level of Care (ALC) Rate Explanatory Indicators Cost per Unit Service (by Functional Centre) Cost per Individual Served (by Program/Service/Functional Centre) Client Experience Percentage of Alternate Level of Care (ALC) days * Balanced Budget Fund Type 2: HSP's are required to submit a balanced budget ** No negative variance is accepted for Total Margin Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target 2023-2024 Performance Standard Administration and Support Services 72 1 Full-time equivalents (FTE) 72 1 14.93 n/a Total Cost for Functional Centre 72 1 $2,434,007 n/a Case Management/Supportive Counselling & Services - Mental Health 72 5 09 76 Full-time equivalents (FTE) 72 5 09 76 5.00 n/a Visits 72 5 09 76 3,000 2,700 - 3,300 Not Uniquely Identified Service Recipient Interactions 72 5 09 76 70 56 - 84 Individuals Served by Functional Centre 72 5 09 76 250 200 - 300 Total Cost for Functional Centre 72 5 09 76 $367,873 n/a Service Provider Interactions 72 5 09 76 3,000 2,700 - 3,300 Clinics/Programs - General Clinic 72 5 10 20 Full-time equivalents (FTE) 72 5 10 20 55.53 n/a Visits 72 5 10 20 24,674 23,440 - 25,908 Not Uniquely Identified Service Recipient Interactions 72 5 10 20 600 510 - 690 Individuals Served by Functional Centre 72 5 10 20 8,000 7,600 - 8,400 Group Sessions 72 5 10 20 500 425 - 575 Total Cost for Functional Centre 72 5 10 20 $8,183,367 n/a Group Participant Attendances 72 5 10 20 1,333 1,200 - 1,466 Service Provider Interactions 72 5 10 20 29,031 27,870 - 30,192 Clinics/Programs - Therapy Clinic - Counselling 72 5 10 40 60 Full-time equivalents (FTE) 72 5 10 40 60 2.38 n/a Visits 72 5 10 40 60 924 785 - 1,063 Individuals Served by Functional Centre 72 5 10 40 60 225 180 - 270 Group Sessions 72 5 10 40 60 2 2 - 2 Total Cost for Functional Centre 72 5 10 40 60 $204,182 n/a Group Participant Attendances 72 5 10 40 60 205 164 - 246 Service Provider Interactions 72 5 10 40 60 1,045 941 - 1,150 Health Prom/Educ. & Com. Dev.- Chronic Disease Education, Awareness and Prevention- Diabetes 72 5 50 35 20 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities Network 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 2023-2024 Target Performance Standard Target Medical Resources 72 5 07 Total Cost for Functional Centre 72 5 07 $1,650,942 n/a Mental Health Sessions 72 5 07 2,982 2,684 - 3,280 Case Management/Supportive Counselling & Services - Mental Health 72 5 09 76 Full-time equivalents (FTE) 72 5 50 35 20 12.13 09 76 2.00 n/a Visits 72 5 50 35 20 8,632 8,200 09 76 4,168 3,751 - 9,064 4,585 Individuals Served by Functional Centre 72 5 50 35 20 3,483 3,135 09 76 36 29 - 3,831 Group Sessions 72 5 50 35 20 350 280 - 420 43 Total Cost for Functional Centre 72 5 50 35 20 09 76 $1,452,779 222,977 n/a Group Participant Attendances MH Assertive Community Treatment Teams 72 5 50 35 10 76 20 3,523 3,171 - 3,875 Service Provider Interactions 72 5 50 35 20 9,606 9,126 - 10,086 Health Prom/Educ.& Com. Dev – Personal Health and Wellness 72 5 50 45 05 Full-time equivalents (FTE) 72 5 50 45 05 3.93 10 76 20 13.50 n/a Visits 72 5 10 76 20 16,000 15,200 - 16,800 Not Uniquely Identified Service Recipient Interactions 72 5 10 76 20 2,000 1,800 - 2,200 Individuals Served by Functional Centre 72 5 50 45 05 900 765 10 76 20 105 84 - 1,035 Group Sessions 72 5 50 45 05 447 358 - 536 126 Total Cost for Functional Centre 72 5 50 45 05 10 76 20 $388,313 1,713,472 n/a Group Participant Attendances MH Community Clinic 72 5 50 45 05 6,579 6,250 - 6,908 Health Prom. /Educ - Palliative Care Interdisciplinary 72 5 50 94 10 Individuals Served by Functional Centre 72 5 50 94 10 230 184 - 276 Group Sessions 72 5 50 94 10 64 51 - 77 Total Cost for Functional Centre 72 5 50 94 10 $30,559 n/a Group Participant Attendances 72 5 50 94 10 1,340 1,206 - 1,474 Health Prom. /Educ - Palliative Care Pain and Symptom Management 72 5 50 94 91 76 30 Full-time equivalents (FTE) 72 5 50 94 91 1.00 10 76 30 1.93 n/a Not Uniquely Identified Service Recipient Interactions Visits 72 5 50 94 91 2,996 2,696 10 76 30 3,000 2,700 - 3,296 Group Sessions 3,300 Individuals Served by Functional Centre 72 5 50 94 91 10 76 30 200 160 - 240 Total Cost for Functional Centre 72 5 50 94 91 10 76 30 $123,101 281,567 n/a CSS IH - Service ArrangementMH Child/Coordination Adolescent 72 5 82 05 10 76 50 Full-time equivalents (FTE) 72 5 82 05 2.24 10 76 50 1.60 n/a Visits 72 5 82 05 9,500 9,025 10 76 50 436 349 - 9,975 523 Individuals Served by Functional Centre 72 5 82 05 325 260 10 76 50 436 349 - 390 523 Total Cost for Functional Centre 72 5 82 05 10 76 50 $324,443 175,000 n/a Service Provider Interactions 72 5 10 76 50 523 445 - 601 MH Early Intervention 72 5 10 76 51 Full-time equivalents (FTE) 72 5 10 76 51 8.30 n/a Visits 72 5 10 76 51 3,987 3,588 - 4,386 Individuals Served by Functional Centre 72 5 10 76 51 1,134 1,021 - 1,247 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities Health Network 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target 2023-2024 Performance Standard CSS IH - Meals Delivery Target Group Sessions 72 5 82 10 76 51 100 80 - 120 Total Cost for Functional Centre 72 5 10 76 51 $1,041,577 n/a MH Forensic 72 5 10 76 55 Full-time equivalents (FTE) 72 5 82 10 1.17 76 55 3.00 n/a Visits 72 5 82 10 5,000 4,750 76 55 3,000 2,700 - 5,250 3,300 Not Uniquely Identified Service Recipient Interactions 72 5 10 76 55 500 425 - 575 Individuals Served by Functional Centre 72 5 82 10 680 578 76 55 400 320 - 782 Meal Delivered-Combined 72 5 82 10 31,250 30,000 - 32,500 480 Total Cost for Functional Centre 72 5 82 10 76 55 $454,605 366,864 n/a CSS IH - Social and Congregate Dining MH Psycho-geriatric 72 5 82 12 10 76 96 Full-time equivalents (FTE) 72 5 82 12 1.03 10 76 96 3.00 n/a Visits 72 5 10 76 96 3,600 3,240 - 3,960 Not Uniquely Identified Service Recipient Interactions 72 5 10 76 96 1,000 900 - 1,100 Individuals Served by Functional Centre 72 5 82 12 300 240 10 76 96 900 765 - 360 Attendance Days 72 5 82 12 2,075 1,868 - 2,283 1,035 Total Cost for Functional Centre 72 5 82 12 10 76 96 $55,535 411,693 n/a CSS IH - Transportation - Client Addictions Treatment-Substance Abuse 72 5 82 14 10 78 11 Full-time equivalents (FTE) 72 5 82 14 9.33 10 78 11 4.50 n/a Visits 72 5 82 14 20,000 19,000 10 78 11 4,000 3,600 - 21,000 4,400 Individuals Served by Functional Centre 72 5 82 14 1,200 1,080 10 78 11 550 468 - 1,320 633 Total Cost for Functional Centre 72 5 82 14 10 78 11 $730,482 666,565 n/a Service Provider Interactions Addictions Withdrawal Mgmt. 72 5 82 14 12,000 11,400 - 12,600 CSS IH - Day Services 72 5 82 10 78 20 Full-time equivalents (FTE) 72 5 82 10 78 20 4.20 1.10 n/a Hours of Care Visits 72 5 82 10 78 20 6,899 6,554 245 196 - 7,244 294 Not Uniquely Identified Service Recipient Interactions 72 5 10 78 20 245 196 - 294 Individuals Served by Functional Centre 72 5 82 10 78 20 104 83 30 24 - 125 Attendance Days 72 5 82 20 5,740 5,453 - 6,027 36 Total Cost for Functional Centre 72 5 82 10 78 20 $371,803 161,300 n/a CSS IH Crisis Intervention - Assisted Living Services Mental Health 72 5 82 45 15 76 Full-time equivalents (FTE) 72 5 82 45 9.29 15 76 19.81 n/a Hours of Care Visits 72 5 82 45 17,504 16,629 15 76 20,000 19,000 - 18,379 Inpatient/Resident Days 21,000 Not Uniquely Identified Service Recipient Interactions 72 5 82 45 38,100 36,576 15 76 3,800 3,420 - 39,624 Individuals Served by Functional Centre 72 5 82 45 146 117 - 175 4,180 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target $571,495 2023-2024 Performance Standard n/a Total Cost for Functional Centre 72 5 82 45 Service Provider Interactions 72 5 82 45 80,000 77,600 - 82,400 CSS IH - Caregiver Support 72 5 82 50 Full-time equivalents (FTE) 72 5 82 50 2.94 n/a Visits 72 5 82 50 17,450 16,578 - 18,323 Individuals Served by Functional Centre 72 5 82 50 3,300 2,970 - 3,630 Total Cost for Functional Centre 72 5 82 50 $328,074 n/a CSS IH - Visiting - Social and Safety 72 5 82 60 Full-time equivalents (FTE) 72 5 82 60 0.19 n/a Visits 72 5 82 60 2,600 2,340 - 2,860 Individuals Served by Functional Centre 72 5 82 60 117 94 - 140 Total Cost for Functional Centre 72 5 82 60 $16,634 n/a CSS IH - Visiting - Hospice Services 72 5 82 65 Full-time equivalents (FTE) 72 5 82 65 7.78 n/a Visits 72 5 82 65 9,000 8,550 - 9,450 Individuals Served by Functional Centre 72 5 82 65 1,112 1,001 - 1,223 Total Cost for Functional Centre 72 5 82 65 $599,233 n/a CSS ABI - Day Services 72 5 83 20 Full-time equivalents (FTE) 72 5 83 20 1.16 n/a Individuals Served by Functional Centre 72 5 83 20 22 18 - 26 Attendance Days 72 5 83 20 1,280 1,152 - 1,408 Total Cost for Functional Centre 72 5 83 20 $64,331 n/a CSS ABI - Personal Support/Independence Training 72 5 83 33 Full-time equivalents (FTE) 72 5 83 33 7.50 n/a Visits 72 5 83 33 5,148 4,891 - 5,405 Individuals Served by Functional Centre 72 5 83 33 75 60 - 90 Total Cost for Functional Centre 72 5 83 33 $586,334 n/a Service Provider Interactions 72 5 83 33 8,006 7,606 - 8,406 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities Network 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre 2023-2024 2023-2024 2024Performance *These values are provided for information purposes only. They are not Accountability Indicators. Target Performance Standard CSS Com Sup Init Individuals Served by Functional Centre 72 5 15 76 5,000 4,750 - 5,250 Total Cost for Functional Centre 72 5 15 76 $2,777,169 n/a Res. Mental Health - Support Service Training within Housing 72 5 84 10 40 76 30 Full-time equivalents (FTE) 72 5 84 10 0.70 40 76 30 6.50 n/a Group Sessions Inpatient/Resident Days 72 5 84 10 25 20 40 76 30 13,140 12,483 - 30 13,797 Total Cost for Functional Centre 72 5 84 10 40 76 30 $36,566 555,758 n/a Group Participant Attendances Health Prom/Educ.& Com. Dev. - Chronic Disease Education, Awareness and Prevention – Cardiac Rehabilitation 72 5 84 10 250 200 50 35 50 Full-time equivalents (FTE) 72 5 50 35 50 9.50 n/a Individuals Served by Functional Centre 72 5 50 35 50 1,238 1,114 - 300 1,362 Attendance Days 72 5 50 35 50 16,800 15,960 - 17,640 Total Cost for Functional Centre 72 5 50 35 50 $1,095,809 n/a ACTIVITY SUMMARY Total -Total Full-Time Equivalents for all F/C 142.43 74.74 n/a Total Visits for all F/C 105,928 102,750 58,436 56,683 - 109,106 60,189 Total Not Uniquely Identified Service Recipient Interactions for all F/C 3,666 3,299 7,545 7,168 - 4,033 7,922 Total Hours of Care for all F/C 24,403 23,183 0 0 - 25,623 0 Total Inpatient/Resident Days for all F/C 38,100 36,576 13,140 12,483 - 39,624 13,797 Total Individuals Served by Functional Centre for all F/C 20,469 19,446 10,029 9,528 - 21,492 10,530 Total Attendance Days for all F/C 9,095 8,640 16,800 15,960 - 9,550 17,640 Total Group Sessions for all F/C 1,588 1,429 100 80 - 1,747 120 Total Meals Delivered for all F/C 31,250 30,000 - 32,500 Total Group Participants for all F/C 13,230 12,569 - 13,892 Total Service Provider Interactions for all F/C 142,688 138,407 - 146,969 Total Mental Health Sessions for all F/C 0 0 - 0 Total Group Participants for all F/C 0 0 - 0 Total Service Provider Interactions for all F/C 523 445 - 601 Total Mental Health Sessions for all F/C 2,982 2,684 - 3,280 Total Cost for All F/C $17,323,718 11,120,693 n/a Total Service Provider Group Interactions for all F/C 0 0 - 0 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2B: CHC Specific Indicators Performance Indicators 2023-2024 Performance Target Standard Proportion of eligible people who were offered and/or received cervical screening 76.2% 61 - 91.4% Proportion of eligible people who were offered and/or completed a fecal-based test for colorectal screening 48.0% 38.4 - 57.6% Inter-professional Diabetes Care Rate 99.0% 79.2 - 100% Panel Size 74.8% 59.8 - 89.8% Explanatory Indicators Client Satisfaction – Access Clinic Support Staff per Primary Care Provider Interpretation Exam Rooms Per Primary Care Provider New Grads/New Staff Non-Primary Care Activities Number of New Clients Number of Registered Clients Specialized Care Supervision of Students Third Next Available Appointment (3NAA) Non-Insured Clients Travel time High risk urban population Monitoring Indicators Breast Cancer Screening Rate Vacancy Rate Developmental Indicators CHC Clients Hospitalized for Ambulatory Care Sensitive Conditions (ACSC) Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities Network 2023-2024 Schedule D2C: CMH&A Sector Specific Indicators Performance Indicators 2023-2024 Performance Target Standard No Performance Indicators - - Explanatory Indicators Repeat Unplanned Emergency Visits within 30 days for Mental Health conditions Repeat Unplanned Emergency Visits within 30 days for Substance Abuse conditions Average Number of Days Waited from Referral/Application to Initial Assessment Complete Average number of days waited from Initial Assessment Complete to Service Initiation Developmental Indicators Ontario Common Assessment of Need (OCAN) Ontario Perception of Care Tool for MH&A (OPOC) Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities Health Network 2023-2024 Schedule D2D: CSS Sector Specific Indicators Performance Indicators 2023-2024 Performance Target Standard No Performance Indicators - - Explanatory Indicators Number of persons waiting for service (by functional centre) Developmental Indicators Average Number of Days Waited for First Service (By Functional Centre) Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities Health Network 2023-2024 Schedule D3: Local Obligations This schedule sets out provincial goals identified by Ontario Health (OH) and the Local Obligations associated with each of the goals. The provincial goals apply to all HSPs and HSPs must select the most appropriate obligation(s) under each goal for implementation. HSPs must provide a report on the progress of their implementation(s) as per direction provided by OH regional teams. Goal: Improve Access and Flow by Reducing Alternate Level of Care (ALC) Local Obligations related to goal: ● Participate in and align with regional plans to support admission diversion, maximize capacity, and support patients transition to community. Goal: Advance Indigenous Health Strategies and Outcomes Local Obligations related to goal: ● Develop and/or advance First Nations, Inuit, Métis and Urban Indigenous (FNIMUI) FNIMUI Health Workplan:
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Financial Record Keeping and Reporting Requirements. 3.2 Personal Needs Allowance for Clients in Some Residential Addictions Programs 3.6 Internal Financial Controls (except “Inventory of Assets”) 3.7 Human Resource Control ● Personal Support Services Wage Enhancement Directive, 2014 ● Policy Guideline for CCAC and CSS Collaborative Home and Community-Based Care Coordination, 2014 ● Policy Guideline Relating to the Delivery of Personal Support Services by CCACs and CSS Agencies, 2014 ● Protocol for the Approval of Agencies under the Home Care and Community Services Act, 2012 ● Psychiatric Sessional Funding Guidelines (2004) ● Screening of Personal Support Workers (2003) ● South Oaks Gambling Screen (SOGS) ● Space Standards for Community Health Care Facilities, March 2018 Multi-Sector Service Accountability Agreements Ontario Health - Toronto East Region Health Service Provider: Scarborough Centre for Healthy Communities Addiction and Mental Health Services-Kingston Frontenac Lennox and Xxxxxxxxx 2023-2024 Schedule D1: Core Indicators Performance Indicators 2023-2024 Target Performance Standard *Balanced Budget - Fund Type 2 $1 0 >=0 **Percentage Total Margin 0.00% (0.17%) >= 0% Service Activity by Functional Centre (Refer to Schedule D2a) Number of Individuals Served (By Functional Centre- Refer to Schedule D2a) Monitoring Indicators Variance forecast to Actual Expenditures Variance Forecast to Actual Units of Service Alternate Level of Care (ALC) Rate Explanatory Indicators Cost per Unit Service (by Functional Centre) Cost per Individual Served (by Program/Service/Functional Centre) Client Experience Percentage of Alternate Level of Care (ALC) days * Balanced Budget Fund Type 2: HSP's are required to submit a balanced budget ** No negative variance is accepted for Total Margin Multi-Sector Service Accountability Agreements Ontario Health - Toronto East Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target 2023-2024 Performance Standard Administration Addiction and Support Services 72 1 Full-time equivalents (FTE) 72 1 14.93 n/a Total Cost for Functional Centre 72 1 $2,434,007 n/a Case Management/Supportive Counselling & Services - Mental Health 72 5 09 76 FullServices-time equivalents (FTE) 72 5 09 76 5.00 n/a Visits 72 5 09 76 3,000 2,700 - 3,300 Not Uniquely Identified Service Recipient Interactions 72 5 09 76 70 56 - 84 Individuals Served by Functional Centre 72 5 09 76 250 200 - 300 Total Cost for Functional Centre 72 5 09 76 $367,873 n/a Service Provider Interactions 72 5 09 76 3,000 2,700 - 3,300 Clinics/Programs - General Clinic 72 5 10 20 Full-time equivalents (FTE) 72 5 10 20 55.53 n/a Visits 72 5 10 20 24,674 23,440 - 25,908 Not Uniquely Identified Service Recipient Interactions 72 5 10 20 600 510 - 690 Individuals Served by Functional Centre 72 5 10 20 8,000 7,600 - 8,400 Group Sessions 72 5 10 20 500 425 - 575 Total Cost for Functional Centre 72 5 10 20 $8,183,367 n/a Group Participant Attendances 72 5 10 20 1,333 1,200 - 1,466 Service Provider Interactions 72 5 10 20 29,031 27,870 - 30,192 Clinics/Programs - Therapy Clinic - Counselling 72 5 10 40 60 Full-time equivalents (FTE) 72 5 10 40 60 2.38 n/a Visits 72 5 10 40 60 924 785 - 1,063 Individuals Served by Functional Centre 72 5 10 40 60 225 180 - 270 Group Sessions 72 5 10 40 60 2 2 - 2 Total Cost for Functional Centre 72 5 10 40 60 $204,182 n/a Group Participant Attendances 72 5 10 40 60 205 164 - 246 Service Provider Interactions 72 5 10 40 60 1,045 941 - 1,150 Health Prom/Educ. & Com. Dev.- Chronic Disease Education, Awareness Kingston Frontenac Lennox and Prevention- Diabetes 72 5 50 35 20 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities Xxxxxxxxx 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 2023-2024 Target Performance Standard Target Administration and Support Services 72 1 Full-time equivalents (FTE) 72 5 50 35 20 12.13 1 12.50 n/a Visits 72 5 50 35 20 8,632 8,200 - 9,064 Individuals Served by Functional Centre 72 5 50 35 20 3,483 3,135 - 3,831 Group Sessions 72 5 50 35 20 350 280 - 420 Total Cost for Functional Centre 72 5 50 35 20 1 $1,452,779 2,239,808 n/a Group Participant Attendances Clinical Management 72 5 50 35 20 3,523 3,171 - 3,875 Service Provider Interactions 72 5 50 35 20 9,606 9,126 - 10,086 Health Prom/Educ.& Com. Dev – Personal Health and Wellness 72 5 50 45 05 Full-time equivalents (FTE) 72 5 50 45 05 3.93 3.50 n/a Individuals Served by Functional Centre 72 5 50 45 05 900 765 - 1,035 Group Sessions 72 5 50 45 05 447 358 - 536 Total Cost for Functional Centre 72 5 50 45 05 $388,313 577,739 n/a Group Participant Attendances Medical Resources 72 5 50 45 05 6,579 6,250 - 6,908 Health Prom. /Educ - Palliative Care Interdisciplinary 72 5 50 94 10 Individuals Served by Functional Centre 72 5 50 94 10 230 184 - 276 Group Sessions 72 5 50 94 10 64 51 - 77 07 Total Cost for Functional Centre 72 5 50 94 10 07 $30,559 53,152 n/a Group Participant Attendances Mental Health Sessions 72 5 50 94 10 1,340 1,206 07 96 77 - 1,474 Health Prom. /Educ - Palliative Care Pain and Symptom Management 115 CMH&A Centralized/Coordinated Access 72 5 50 94 91 08 Full-time equivalents (FTE) 72 5 50 94 91 1.00 08 3.50 n/a Visits 72 5 08 2,500 2,250 - 2,750 Not Uniquely Identified Service Recipient Interactions 72 5 50 94 91 2,996 2,696 08 400 320 - 3,296 Group Sessions 72 5 50 94 91 200 160 - 240 480 Total Cost for Functional Centre 72 5 50 94 91 08 $123,101 322,005 n/a CSS IH - Service Arrangement/Coordination Provider Interactions 72 5 82 05 08 2,700 2,430 - 2,970 Case Management/Supportive Counselling & Services - Mental Health 72 5 09 76 Full-time equivalents (FTE) 72 5 82 05 2.24 09 76 38.16 n/a Visits 72 5 82 05 9,500 9,025 09 76 23,560 22,382 - 9,975 24,738 Not Uniquely Identified Service Recipient Interactions 72 5 09 76 150 120 - 180 Individuals Served by Functional Centre 72 5 82 05 325 260 09 76 2,350 2,115 - 390 2,585 Group Sessions 72 5 09 76 150 120 - 180 Total Cost for Functional Centre 72 5 82 05 09 76 $324,443 3,555,406 n/a Group Participant Attendances 72 5 09 76 750 638 - 863 Service Provider Interactions 72 5 09 76 25,000 24,000 - 26,000 Service Provider Group Interactions 72 5 09 76 150 120 - 180 Case Management Addictions - Substance Abuse 72 5 09 78 11 Full-time equivalents (FTE) 72 5 09 78 11 1.50 n/a Visits 72 5 09 78 11 8,900 8,455 - 9,345 Individuals Served by Functional Centre 72 5 09 78 11 450 360 - 540 Multi-Sector Service Accountability Agreements Ontario Health - Toronto East Region Health Service Provider: Scarborough Centre for Healthy Communities Addiction and Mental Health Services-Kingston Frontenac Lennox and Xxxxxxxxx 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target 2023-2024 Performance Standard CSS IH - Meals Delivery 72 5 82 10 Full-time equivalents (FTE) 72 5 82 10 1.17 n/a Visits 72 5 82 10 5,000 4,750 - 5,250 Individuals Served by Functional Centre 72 5 82 10 680 578 - 782 Meal Delivered-Combined 72 5 82 10 31,250 30,000 - 32,500 Target Total Cost for Functional Centre 72 5 82 10 09 78 11 $454,605 2,448,404 n/a CSS IH - Social and Congregate Dining Service Provider Interactions 72 5 82 09 78 11 8,900 8,455 - 9,345 Clinics/Programs - MH Counseling and Treatment 72 5 10 76 12 Full-time equivalents (FTE) 72 5 82 10 76 12 1.03 6.27 n/a Visits 72 5 10 76 12 3,317 2,985 - 3,649 Individuals Served by Functional Centre 72 5 82 10 76 12 300 240 484 387 - 360 Attendance Days 581 Group Sessions 72 5 82 10 76 12 2,075 1,868 40 32 - 2,283 48 Total Cost for Functional Centre 72 5 82 10 76 12 $55,535 603,852 n/a CSS IH - Transportation - Client Group Participant Attendances 72 5 82 14 Full-time equivalents (FTE) 72 5 82 14 9.33 n/a Visits 72 5 82 14 20,000 19,000 10 76 12 160 128 - 21,000 Individuals Served by Functional Centre 72 5 82 14 1,200 1,080 - 1,320 Total Cost for Functional Centre 72 5 82 14 $730,482 n/a 192 Service Provider Interactions 72 5 82 14 12,000 11,400 10 76 12 3,400 3,060 - 12,600 CSS IH - Day Services 3,740 Service Provider Group Interactions 72 5 82 10 76 12 40 32 - 48 MH Assertive Community Treatment Teams 72 5 10 76 20 Full-time equivalents (FTE) 72 5 82 10 76 20 4.20 23.80 n/a Hours of Care Visits 72 5 82 10 76 20 6,899 6,554 14,966 14,218 - 7,244 15,714 Individuals Served by Functional Centre 72 5 82 10 76 20 104 83 140 112 - 125 Attendance Days 168 Group Sessions 72 5 82 10 76 20 5,740 5,453 100 80 - 6,027 120 Total Cost for Functional Centre 72 5 82 10 76 20 $371,803 2,662,803 n/a CSS IH - Assisted Living Services Group Participant Attendances 72 5 82 45 10 76 20 475 380 - 570 Service Provider Interactions 72 5 10 76 20 18,294 17,379 - 19,209 Service Provider Group Interactions 72 5 10 76 20 100 80 - 120 MH Clubhouses 72 5 10 76 41 Full-time equivalents (FTE) 72 5 82 45 9.29 10 76 41 1.00 n/a Hours of Care Total Cost for Functional Centre 72 5 82 45 17,504 16,629 - 18,379 Inpatient10 76 41 $142,826 n/Resident Days a MH Diversion and Court Support 72 5 82 45 38,100 36,576 10 76 56 Full-time equivalents (FTE) 72 5 10 76 56 3.01 n/a Visits 72 5 10 76 56 3,300 2,970 - 39,624 3,630 Not Uniquely Identified Service Recipient Interactions 72 5 10 76 56 64 51 - 77 Individuals Served by Functional Centre 72 5 82 45 146 117 10 76 56 850 723 - 175 978 Total Cost for Functional Centre 72 5 10 76 56 $271,194 n/a Multi-Sector Service Accountability Agreements Ontario Health - Toronto East Region Health Service Provider: Scarborough Centre for Healthy Communities Addiction and Mental Health Services-Kingston Frontenac Lennox and Xxxxxxxxx 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target $571,495 2023-2024 Performance Standard n/a Target Service Provider Interactions 72 5 10 76 56 3,500 3,150 - 3,850 MH Abuse Services 72 5 10 76 60 Visits 72 5 10 76 60 638 542 - 734 Individuals Served by Functional Centre 72 5 10 76 60 140 112 - 168 Group Sessions 72 5 10 76 60 36 29 - 43 Total Cost for Functional Centre 72 5 82 45 Service Provider Interactions 10 76 60 $101,758 n/a Group Participant Attendances 72 5 82 45 80,000 77,600 10 76 60 180 144 - 82,400 CSS IH - Caregiver Support 216 Other MH Services not elsewhere identified 72 5 82 50 10 76 99 Total Cost for Functional Centre 72 5 10 76 99 $53,572 n/a Addictions Treatment-Substance Abuse 72 5 10 78 11 Full-time equivalents (FTE) 72 5 82 50 2.94 10 78 11 21.90 n/a Visits 72 5 82 50 17,450 16,578 10 78 11 11,100 10,545 - 18,323 11,655 Not Uniquely Identified Service Recipient Interactions 72 5 10 78 11 40 32 - 48 Individuals Served by Functional Centre 72 5 82 50 3,300 2,970 10 78 11 1,250 1,125 - 3,630 1,375 Group Sessions 72 5 10 78 11 175 140 - 210 Total Cost for Functional Centre 72 5 82 50 10 78 11 $328,074 1,981,138 n/a CSS IH - Visiting - Social and Safety Group Participant Attendances 72 5 82 60 10 78 11 1,025 923 - 1,128 Service Provider Interactions 72 5 10 78 11 12,000 11,400 - 12,600 Service Provider Group Interactions 72 5 10 78 11 175 140 - 210 Addictions Treatment-Problem Gambling 72 5 10 78 12 Full-time equivalents (FTE) 72 5 82 60 0.19 10 78 12 3.07 n/a Visits 72 5 82 60 2,600 2,340 10 78 12 1,000 900 - 2,860 1,100 Individuals Served by Functional Centre 72 5 82 60 117 94 10 78 12 200 160 - 140 240 Total Cost for Functional Centre 72 5 82 60 10 78 12 $16,634 274,448 n/a CSS IH - Visiting - Hospice Services Service Provider Interactions 72 5 82 65 10 78 12 1,100 990 - 1,210 Crisis Intervention - Mental Health 72 5 15 76 Full-time equivalents (FTE) 72 5 82 65 7.78 15 76 22.10 n/a Visits 72 5 82 65 9,000 8,550 15 76 11,000 10,450 - 9,450 Individuals Served by Functional Centre 72 5 82 65 1,112 1,001 - 1,223 Total Cost for Functional Centre 72 5 82 65 $599,233 n/a CSS ABI - Day Services 72 5 83 20 Full-time equivalents (FTE) 72 5 83 20 1.16 n/a Individuals Served by Functional Centre 72 5 83 20 22 18 - 26 Attendance Days 72 5 83 20 1,280 1,152 - 1,408 Total Cost for Functional Centre 72 5 83 20 $64,331 n/a CSS ABI - Personal Support/Independence Training 72 5 83 33 Full-time equivalents (FTE) 72 5 83 33 7.50 n/a Visits 72 5 83 33 5,148 4,891 - 5,405 Individuals Served by Functional Centre 72 5 83 33 75 60 - 90 Total Cost for Functional Centre 72 5 83 33 $586,334 n/a 11,550 Not Uniquely Identified Service Provider Recipient Interactions 72 5 83 33 8,006 7,606 15 76 2,500 2,250 - 8,406 2,750 Multi-Sector Service Accountability Agreements Ontario Health - Toronto East Region Health Service Provider: Scarborough Centre for Healthy Communities Addiction and Mental Health Services-Kingston Frontenac Lennox and Xxxxxxxxx 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre 2023-2024 2023-2024 *These values are provided for information purposes only. They are not Accountability Indicators. Target 2023-2024 2023-2024 Performance Standard CSS Com Sup Init Target Individuals Served by Functional Centre 72 5 15 76 4,500 4,050 - 4,950 Total Cost for Functional Centre 72 5 15 76 $2,064,603 n/a Service Provider Interactions 72 5 15 76 13,500 12,825 - 14,175 Res. Mental Health - Support Service Training within Housing 72 5 84 10 40 76 30 Full-time equivalents (FTE) 72 5 84 10 0.70 40 76 30 28.59 n/a Group Sessions Inpatient/Resident Days 72 5 84 10 25 20 40 76 30 13,505 12,830 - 14,180 Individuals Served by Functional Centre 72 5 40 76 30 37 30 - 44 Attendance Days 72 5 40 76 30 12,045 11,443 - 12,647 Total Cost for Functional Centre 72 5 84 10 40 76 30 $36,566 2,639,551 n/a Group Participant Attendances Service Provider Interactions 72 5 84 10 250 40 76 30 50,000 48,500 - 51,500 Res. Mental Health - Short Term Crisis Support Beds 72 5 40 76 60 Full-time equivalents (FTE) 72 5 40 76 60 12.23 n/a Visits 72 5 40 76 60 1,800 1,620 - 1,980 Inpatient/Resident Days 72 5 40 76 60 1,800 1,620 - 1,980 Individuals Served by Functional Centre 72 5 40 76 60 200 160 - 300 240 Attendance Days 72 5 40 76 60 1,700 1,530 - 1,870 Total Cost for Functional Centre 72 5 40 76 60 $1,105,976 n/a Service Provider Interactions 72 5 40 76 60 2,100 1,890 - 2,310 COM Residential Addiction - Treatment Services-Substance Abuse 72 5 40 78 11 Full-time equivalents (FTE) 72 5 40 78 11 6.25 n/a Inpatient/Resident Days 72 5 40 78 11 3,120 2,808 - 3,432 Individuals Served by Functional Centre 72 5 40 78 11 18 14 - 22 Attendance Days 72 5 40 78 11 3,120 2,808 - 3,432 Total Cost for Functional Centre 72 5 40 78 11 $990,998 n/a Service Provider Interactions 72 5 40 78 11 9,855 9,362 - 10,348 Service Provider Group Interactions 72 5 40 78 11 650 553 - 748 Consumer Survivor Initiatives - Family Initiatives 72 5 51 76 20 Full-time equivalents (FTE) 72 5 51 76 20 0.30 n/a Total Cost for Functional Centre 72 5 51 76 20 $18,505 n/a Multi-Sector Service Accountability Agreements Ontario Health - East Region Health Service Provider: Addiction and Mental Health Services-Kingston Frontenac Lennox and Xxxxxxxxx 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 2023-2024 Performance Standard Target - ACTIVITY SUMMARY Total Full-Time Equivalents for all F/C 142.43 187.68 n/a Total Visits for all F/C 105,928 102,750 82,081 79,619 - 109,106 84,543 Total Not Uniquely Identified Service Recipient Interactions for all F/C 3,666 3,299 3,154 2,839 - 4,033 3,469 Total Hours of Care for all F/C 24,403 23,183 0 0 - 25,623 0 Total Inpatient/Resident Days for all F/C 38,100 36,576 18,425 17,504 - 39,624 19,346 Total Individuals Served by Functional Centre for all F/C 20,469 19,446 10,619 10,088 - 21,492 11,150 Total Attendance Days for all F/C 9,095 8,640 16,865 16,022 - 9,550 17,708 Total Group Sessions for all F/C 1,588 1,429 501 426 - 1,747 576 Total Meals Delivered for all F/C 31,250 30,000 - 32,500 Total Group Participants for all F/C 13,230 12,569 - 13,892 Total Service Provider Interactions for all F/C 142,688 138,407 - 146,969 Total Mental Health Sessions for all F/C 0 0 - 0 Total Group Participants for all F/C 2,590 2,331 - 2,849 Total Service Provider Interactions for all F/C 150,349 145,839 - 154,859 Total Mental Health Sessions for all F/C 96 77 - 115 Total Cost for All F/C $17,323,718 22,107,738 n/a Total Service Provider Group Interactions for all F/C 0 0 1,115 1,004 - 0 1,227 Multi-Sector Service Accountability Agreements Ontario Health - Toronto East Region Health Service Provider: Scarborough Centre for Healthy Communities 2023Addiction and Mental Health Services-2024 Schedule D2B: CHC Specific Indicators Performance Indicators 2023-2024 Performance Target Standard Proportion of eligible people who were offered and/or received cervical screening 76.2% 61 - 91.4% Proportion of eligible people who were offered and/or completed a fecal-based test for colorectal screening 48.0% 38.4 - 57.6% Inter-professional Diabetes Care Rate 99.0% 79.2 - 100% Panel Size 74.8% 59.8 - 89.8% Explanatory Indicators Client Satisfaction – Access Clinic Support Staff per Primary Care Provider Interpretation Exam Rooms Per Primary Care Provider New Grads/New Staff Non-Primary Care Activities Number of New Clients Number of Registered Clients Specialized Care Supervision of Students Third Next Available Appointment (3NAA) Non-Insured Clients Travel time High risk urban population Monitoring Indicators Breast Cancer Screening Rate Vacancy Rate Developmental Indicators CHC Clients Hospitalized for Ambulatory Care Sensitive Conditions (ACSC) Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities Kingston Frontenac Lennox and Xxxxxxxxx 2023-2024 Schedule D2C: CMH&A Sector Specific Indicators Performance Indicators 2023-2024 Performance Target Standard No Performance Indicators - - Explanatory Indicators Repeat Unplanned Emergency Visits within 30 days for Mental Health conditions Repeat Unplanned Emergency Visits within 30 days for Substance Abuse conditions Average Number of Days Waited from Referral/Application to Initial Assessment Complete Average number of days waited from Initial Assessment Complete to Service Initiation Developmental Indicators Ontario Common Assessment of Need (OCAN) Ontario Perception of Care Tool for MH&A (OPOC) Multi-Sector Service Accountability Agreements Ontario Health - Toronto East Region Health Service Provider: Scarborough Centre for Healthy Communities 2023Addiction and Mental Health Services-2024 Schedule D2D: CSS Sector Specific Indicators Performance Indicators 2023-2024 Performance Target Standard No Performance Indicators - - Explanatory Indicators Number of persons waiting for service (by functional centre) Developmental Indicators Average Number of Days Waited for First Service (By Functional Centre) Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities Kingston Frontenac Lennox and Xxxxxxxxx 2023-2024 Schedule D3: Local Obligations This schedule sets out provincial goals identified by Ontario Health (OH) and the Local Obligations associated with each of the goals. The provincial goals apply to all HSPs and HSPs must select the most appropriate obligation(s) under each goal for implementation. HSPs must provide a report on the progress of their implementation(s) as per direction provided by OH regional teams. Goal: Improve Access and Flow by Reducing Alternate Level of Care (ALC) Local Obligations related to goal: ● Participate in and align with regional plans to support admission diversion, maximize capacity, and support patients transition to community. Goal: Advance Indigenous Health Strategies and Outcomes Local Obligations related to goal: ● Develop and/or advance First Nations, Inuit, Métis and Urban Indigenous (FNIMUI) FNIMUI Health Workplan:
Appears in 1 contract
Financial Record Keeping and Reporting Requirements. 3.2 Personal Needs Allowance for Clients in Some Residential Addictions Programs 3.6 Internal Financial Controls (except “Inventory of Assets”) 3.7 Human Resource Control ● Personal Support Services Wage Enhancement Directive, 2014 ● Policy Guideline for CCAC and CSS Collaborative Home and Community-Based Care Coordination, 2014 ● Policy Guideline Relating to the Delivery of Personal Support Services by CCACs and CSS Agencies, 2014 ● Protocol for the Approval of Agencies under the Home Care and Community Services Act, 2012 ● Psychiatric Sessional Funding Guidelines (2004) ● Screening of Personal Support Workers (2003) ● South Oaks Gambling Screen (SOGS) ● Space Standards for Community Health Care Facilities, March 2018 Multi-Sector Service Accountability Agreements Ontario Health - Toronto West Region Health Service Provider: Scarborough Centre for Healthy Communities Stratford General Hospital 2023-2024 Schedule D1: Core Indicators Performance Indicators 2023-2024 Target Performance Standard *Balanced Budget - Fund Type 2 $1 0 >=0 **Percentage Total Margin 0.00% >= 0% Service Activity by Functional Centre (Refer to Schedule D2a) Number of Individuals Served (By Functional Centre- Refer to Schedule D2a) Monitoring Indicators Variance forecast to Actual Expenditures Variance Forecast to Actual Units of Service Alternate Level of Care (ALC) Rate Explanatory Indicators Cost per Unit Service (by Functional Centre) Cost per Individual Served (by Program/Service/Functional Centre) Client Experience Percentage of Alternate Level of Care (ALC) days * Balanced Budget Fund Type 2: HSP's are required to submit a balanced budget ** No negative variance is accepted for Total Margin Multi-Sector Service Accountability Agreements Ontario Health - Toronto West Region Health Service Provider: Scarborough Centre for Healthy Communities Stratford General Hospital 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target 2023-2024 Performance Standard Administration and Support Services 72 1 Full-time equivalents (FTE) 72 1 14.93 n/a Total Cost for Functional Centre 72 1 $2,434,007 315,780 n/a Case ManagementMedical Resources 72 5 07 Total Cost for Functional Centre 72 5 07 $149,488 n/Supportive Counselling & Services - a Mental Health Sessions 72 5 09 07 270 216 - 324 Clinics/Programs - General Clinic 72 5 10 20 Total Cost for Functional Centre 72 5 10 20 $0 n/a Clinics/Programs - MH Counseling and Treatment 72 5 10 76 12 Full-time equivalents (FTE) 72 5 09 10 76 5.00 12 3.15 n/a Visits 72 5 09 10 76 3,000 2,700 12 2,155 1,940 - 3,300 Not Uniquely Identified Service Recipient Interactions 72 5 09 76 70 56 - 84 2,371 Individuals Served by Functional Centre 72 5 09 10 76 250 200 12 308 246 - 300 370 Total Cost for Functional Centre 72 5 09 10 76 12 $367,873 377,207 n/a Service Provider Interactions 72 5 09 76 3,000 2,700 - 3,300 Clinics/Programs - General Clinic MH Assertive Community Treatment Teams 72 5 10 76 20 Full-time equivalents (FTE) 72 5 10 76 20 55.53 9.36 n/a Visits 72 5 10 76 20 24,674 23,440 7,200 6,840 - 25,908 Not Uniquely Identified Service Recipient Interactions 7,560 Individuals Served by Functional Centre 72 5 10 76 20 85 68 - 102 Total Cost for Functional Centre 72 5 10 76 20 $1,313,573 n/a Mental Health Sessions 72 5 10 76 20 256 205 - 307 MH Community Clinic 72 5 10 76 30 Total Cost for Functional Centre 72 5 10 76 30 $0 n/a MH Child/Adolescent 72 5 10 76 50 Total Cost for Functional Centre 72 5 10 76 50 $0 n/a MH Early Intervention 72 5 10 76 51 Full-time equivalents (FTE) 72 5 10 76 51 1.35 n/a Visits 72 5 10 76 51 600 510 - 690 Individuals Served by Functional Centre 72 5 10 20 8,000 7,600 76 51 40 32 - 8,400 48 Group Sessions 72 5 10 20 500 425 76 51 30 24 - 575 Total Cost for Functional Centre 72 5 10 20 $8,183,367 n/a Group Participant Attendances 72 5 10 20 1,333 1,200 - 1,466 Service Provider Interactions 72 5 10 20 29,031 27,870 - 30,192 Clinics/Programs - Therapy Clinic - Counselling 72 5 10 40 60 Full-time equivalents (FTE) 72 5 10 40 60 2.38 n/a Visits 72 5 10 40 60 924 785 - 1,063 Individuals Served by Functional Centre 72 5 10 40 60 225 180 - 270 Group Sessions 72 5 10 40 60 2 2 - 2 Total Cost for Functional Centre 72 5 10 40 60 $204,182 n/a Group Participant Attendances 72 5 10 40 60 205 164 - 246 Service Provider Interactions 72 5 10 40 60 1,045 941 - 1,150 Health Prom/Educ. & Com. Dev.- Chronic Disease Education, Awareness and Prevention- Diabetes 72 5 50 35 20 36 Multi-Sector Service Accountability Agreements Ontario Health - Toronto West Region Health Service Provider: Scarborough Centre for Healthy Communities Stratford General Hospital 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target $163,018 2023-2024 Target Performance Standard n/a Total Cost for Functional Centre 72 5 10 76 51 Group Participant Attendances 72 5 10 76 51 180 144 - 216 MH Abuse Services 72 5 10 76 60 Full-time equivalents (FTE) 72 5 50 35 20 12.13 10 76 60 1.20 n/a Visits 72 5 50 35 20 8,632 8,200 10 76 60 660 561 - 9,064 759 Individuals Served by Functional Centre 72 5 50 35 20 3,483 3,135 10 76 60 90 72 - 3,831 Group Sessions 72 5 50 35 20 350 280 - 420 108 Total Cost for Functional Centre 72 5 50 35 20 10 76 60 $1,452,779 149,361 n/a Group Participant Attendances MH Eating Disorders 72 5 50 35 20 3,523 3,171 - 3,875 Service Provider Interactions 72 5 50 35 20 9,606 9,126 - 10,086 Health Prom/Educ.& Com. Dev – Personal Health and Wellness 72 5 50 45 05 10 76 70 Full-time equivalents (FTE) 72 5 50 45 05 3.93 10 76 70 0.48 n/a Visits 72 5 10 76 70 252 202 - 302 Individuals Served by Functional Centre 72 5 50 45 05 900 765 10 76 70 100 80 - 1,035 Group Sessions 72 5 50 45 05 447 358 - 536 120 Total Cost for Functional Centre 72 5 50 45 05 10 76 70 $388,313 48,827 n/a Group Participant Attendances MH Psycho-geriatric 72 5 50 45 05 6,579 6,250 - 6,908 Health Prom. /Educ - Palliative Care Interdisciplinary 72 5 50 94 10 Individuals Served by Functional Centre 72 5 50 94 10 230 184 - 276 Group Sessions 72 5 50 94 10 64 51 - 77 Total Cost for Functional Centre 72 5 50 94 10 $30,559 n/a Group Participant Attendances 72 5 50 94 10 1,340 1,206 - 1,474 Health Prom. /Educ - Palliative Care Pain and Symptom Management 72 5 50 94 91 76 96 Full-time equivalents (FTE) 72 5 50 94 91 1.00 10 76 96 1.20 n/a Not Uniquely Identified Service Recipient Interactions Visits 72 5 50 94 91 2,996 2,696 10 76 96 600 510 - 3,296 Group Sessions 690 Individuals Served by Functional Centre 72 5 50 94 91 200 160 10 76 96 80 64 - 240 96 Total Cost for Functional Centre 72 5 50 94 91 10 76 96 $123,101 155,555 n/a CSS IH Crisis Intervention - Service Arrangement/Coordination Mental Health 72 5 82 05 15 76 Full-time equivalents (FTE) 72 5 82 05 2.24 15 76 14.29 n/a Visits 72 5 82 05 9,500 9,025 15 76 8,700 8,265 - 9,975 9,135 Individuals Served by Functional Centre 72 5 82 05 325 260 15 76 1,401 1,261 - 390 1,541 Total Cost for Functional Centre 72 5 82 05 15 76 $324,443 1,636,589 n/a In-Home HPS - Nursing - Visiting 72 5 30 40 11 Full-time equivalents (FTE) 72 5 30 40 11 1.00 n/a Visits 72 5 30 40 11 554 471 - 637 Individuals Served by Functional Centre 72 5 30 40 11 266 213 - 319 Total Cost for Functional Centre 72 5 30 40 11 $128,700 n/a Multi-Sector Service Accountability Agreements Ontario Health - Toronto West Region Health Service Provider: Scarborough Centre for Healthy Communities Stratford General Hospital 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target 2023-2024 Performance Standard CSS IH In-Home HPS - Meals Delivery Physiotherapy 72 5 82 10 30 40 50 Full-time equivalents (FTE) 72 5 82 10 1.17 30 40 50 1.00 n/a Visits 72 5 82 10 5,000 4,750 30 40 50 511 434 - 5,250 588 Individuals Served by Functional Centre 72 5 82 10 680 578 30 40 50 194 155 - 782 Meal Delivered-Combined 72 5 82 10 31,250 30,000 - 32,500 233 Total Cost for Functional Centre 72 5 82 10 30 40 50 $454,605 128,400 n/a CSS IH In-Home HPS - Social and Congregate Dining Occupational Therapy 72 5 82 12 30 40 55 Full-time equivalents (FTE) 72 5 82 12 1.03 30 40 55 6.05 n/a Visits 72 5 30 40 55 2,756 2,480 - 3,032 Individuals Served by Functional Centre 72 5 82 12 300 240 30 40 55 331 265 - 360 Attendance Days 72 5 82 12 2,075 1,868 - 2,283 397 Total Cost for Functional Centre 72 5 82 12 30 40 55 $55,535 579,511 n/a CSS IH In-Home HPS - Transportation - Client Speech Lang. Path. 72 5 82 14 30 40 62 Full-time equivalents (FTE) 72 5 82 14 9.33 30 40 62 1.00 n/a Visits 72 5 82 14 20,000 19,000 30 40 62 469 375 - 21,000 563 Individuals Served by Functional Centre 72 5 82 14 1,200 1,080 30 40 62 164 131 - 1,320 197 Total Cost for Functional Centre 72 5 82 14 30 40 62 $730,482 133,900 n/a Service Provider Interactions In-Home HPS - Social Work 72 5 82 14 12,000 11,400 - 12,600 CSS IH - Day Services 72 5 82 20 30 40 70 Full-time equivalents (FTE) 72 5 82 20 4.20 30 40 70 1.00 n/a Hours of Care Visits 72 5 82 20 6,899 6,554 30 40 70 469 375 - 7,244 563 Individuals Served by Functional Centre 72 5 82 20 104 83 30 40 70 164 131 - 125 Attendance Days 72 5 82 20 5,740 5,453 - 6,027 197 Total Cost for Functional Centre 72 5 82 20 30 40 70 $371,803 136,300 n/a CSS IH Res. Mental Health - Assisted Living Services Short Term Crisis Support Beds 72 5 82 45 40 76 60 Full-time equivalents (FTE) 72 5 82 45 9.29 40 76 60 10.80 n/a Hours of Care 72 5 82 45 17,504 16,629 - 18,379 Inpatient/Resident Days 72 5 82 45 38,100 36,576 40 76 60 660 561 - 39,624 759 Individuals Served by Functional Centre 72 5 82 45 146 117 40 76 60 133 106 - 175 160 Total Cost for Functional Centre 72 5 40 76 60 $1,136,950 n/a ACTIVITY SUMMARY Total Full-Time Equivalents for all F/C 51.88 n/a Multi-Sector Service Accountability Agreements Ontario Health - Toronto West Region Health Service Provider: Scarborough Centre for Healthy Communities Stratford General Hospital 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target $571,495 2023-2024 Performance Standard n/a Total Cost for Functional Centre 72 5 82 45 Service Provider Interactions 72 5 82 45 80,000 77,600 - 82,400 CSS IH - Caregiver Support 72 5 82 50 Full-time equivalents (FTE) 72 5 82 50 2.94 n/a Visits 72 5 82 50 17,450 16,578 - 18,323 Individuals Served by Functional Centre 72 5 82 50 3,300 2,970 - 3,630 Total Cost for Functional Centre 72 5 82 50 $328,074 n/a CSS IH - Visiting - Social and Safety 72 5 82 60 Full-time equivalents (FTE) 72 5 82 60 0.19 n/a Visits 72 5 82 60 2,600 2,340 - 2,860 Individuals Served by Functional Centre 72 5 82 60 117 94 - 140 Total Cost for Functional Centre 72 5 82 60 $16,634 n/a CSS IH - Visiting - Hospice Services 72 5 82 65 Full-time equivalents (FTE) 72 5 82 65 7.78 n/a Visits 72 5 82 65 9,000 8,550 - 9,450 Individuals Served by Functional Centre 72 5 82 65 1,112 1,001 - 1,223 Total Cost for Functional Centre 72 5 82 65 $599,233 n/a CSS ABI - Day Services 72 5 83 20 Full-time equivalents (FTE) 72 5 83 20 1.16 n/a Individuals Served by Functional Centre 72 5 83 20 22 18 - 26 Attendance Days 72 5 83 20 1,280 1,152 - 1,408 Total Cost for Functional Centre 72 5 83 20 $64,331 n/a CSS ABI - Personal Support/Independence Training 72 5 83 33 Full-time equivalents (FTE) 72 5 83 33 7.50 n/a Visits 72 5 83 33 5,148 4,891 - 5,405 Individuals Served by Functional Centre 72 5 83 33 75 60 - 90 Total Cost for Functional Centre 72 5 83 33 $586,334 n/a Service Provider Interactions 72 5 83 33 8,006 7,606 - 8,406 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre 2023-2024 2023-2024 *These values are provided for information purposes only. They are not Accountability Indicators. Target Performance Standard CSS Com Sup Init - Support Service Training 72 5 84 10 Full-time equivalents (FTE) 72 5 84 10 0.70 n/a Group Sessions 72 5 84 10 25 20 - 30 Total Cost for Functional Centre 72 5 84 10 $36,566 n/a Group Participant Attendances 72 5 84 10 250 200 - 300 ACTIVITY SUMMARY Total Full-Time Equivalents for all F/C 142.43 n/a Total Visits for all F/C 105,928 102,750 24,926 23,680 - 109,106 26,172 Total Not Uniquely Identified Service Recipient Interactions for all F/C 3,666 3,299 0 0 - 4,033 0 Total Hours of Care for all F/C 24,403 23,183 0 0 - 25,623 0 Total Inpatient/Resident Days for all F/C 38,100 36,576 660 561 - 39,624 759 Total Individuals Served by Functional Centre for all F/C 20,469 19,446 3,356 3,020 - 21,492 3,692 Total Attendance Days for all F/C 9,095 8,640 - 9,550 Total Group Sessions for all F/C 1,588 1,429 - 1,747 Total Meals Delivered for all F/C 31,250 30,000 - 32,500 Total Group Participants for all F/C 13,230 12,569 - 13,892 Total Service Provider Interactions for all F/C 142,688 138,407 - 146,969 Total Mental Health Sessions for all F/C 0 0 - 0 Total Group Sessions for all F/C 30 24 - 36 Total Meals Delivered for all F/C 0 0 - 0 Total Group Participants for all F/C 180 144 - 216 Total Service Provider Interactions for all F/C 0 0 - 0 Total Mental Health Sessions for all F/C 526 447 - 605 Total Cost for All F/C $17,323,718 6,553,159 n/a Total Service Provider Group Interactions for all F/C 0 0 - 0 Multi-Sector Service Accountability Agreements Ontario Health - Toronto West Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2B: CHC Specific Indicators Performance Indicators 2023-2024 Performance Target Standard Proportion of eligible people who were offered and/or received cervical screening 76.2% 61 - 91.4% Proportion of eligible people who were offered and/or completed a fecal-based test for colorectal screening 48.0% 38.4 - 57.6% Inter-professional Diabetes Care Rate 99.0% 79.2 - 100% Panel Size 74.8% 59.8 - 89.8% Explanatory Indicators Client Satisfaction – Access Clinic Support Staff per Primary Care Provider Interpretation Exam Rooms Per Primary Care Provider New Grads/New Staff Non-Primary Care Activities Number of New Clients Number of Registered Clients Specialized Care Supervision of Students Third Next Available Appointment (3NAA) Non-Insured Clients Travel time High risk urban population Monitoring Indicators Breast Cancer Screening Rate Vacancy Rate Developmental Indicators CHC Clients Hospitalized for Ambulatory Care Sensitive Conditions (ACSC) Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities Stratford General Hospital 2023-2024 Schedule D2C: CMH&A Sector Specific Indicators Performance Indicators 2023-2024 Performance Target Standard No Performance Indicators - - Explanatory Indicators Repeat Unplanned Emergency Visits within 30 days for Mental Health conditions Repeat Unplanned Emergency Visits within 30 days for Substance Abuse conditions Average Number of Days Waited from Referral/Application to Initial Assessment Complete Average number of days waited from Initial Assessment Complete to Service Initiation Developmental Indicators Ontario Common Assessment of Need (OCAN) Ontario Perception of Care Tool for MH&A (OPOC) Multi-Sector Service Accountability Agreements Ontario Health - Toronto West Region Health Service Provider: Scarborough Centre for Healthy Communities Stratford General Hospital 2023-2024 Schedule D2D: CSS Sector Specific Indicators Performance Indicators 2023-2024 Performance Target Standard No Performance Indicators - - Explanatory Indicators Number of persons waiting for service (by functional centre) Developmental Indicators Average Number of Days Waited for First Service (By Functional Centre) Multi-Sector Service Accountability Agreements Ontario Health - Toronto West Region Health Service Provider: Scarborough Centre for Healthy Communities Stratford General Hospital 2023-2024 Schedule D3: Local Obligations This schedule sets out provincial goals identified by Ontario Health (OH) and the Local Obligations associated with each of the goals. The provincial goals apply to all HSPs and HSPs must select the most appropriate obligation(s) under each goal for implementation. HSPs must provide a report on the progress of their implementation(s) as per direction provided by OH regional teams. Goal: Improve Access and Flow by Reducing Alternate Level of Care (ALC) Local Obligations related to goal: ● Participate in and align with regional plans to support admission diversion, maximize capacity, and support patients transition to community. Goal: Advance Indigenous Health Strategies and Outcomes Local Obligations related to goal: ● Develop and/or advance First Nations, Inuit, Métis and Urban Indigenous (FNIMUI) FNIMUI Health Workplan:
Appears in 1 contract
Financial Record Keeping and Reporting Requirements. 3.2 Personal Needs Allowance for Clients in Some Residential Addictions Programs 3.6 Internal Financial Controls (except “Inventory of Assets”) 3.7 Human Resource Control ● Personal Support Services Wage Enhancement Directive, 2014 ● Policy Guideline for CCAC and CSS Collaborative Home and Community-Based Care Coordination, 2014 ● Policy Guideline Relating to the Delivery of Personal Support Services by CCACs and CSS Agencies, 2014 ● Protocol for the Approval of Agencies under the Home Care and Community Services Act, 2012 ● Psychiatric Sessional Funding Guidelines (2004) ● Screening of Personal Support Workers (2003) ● South Oaks Gambling Screen (SOGS) ● Space Standards for Community Health Care Facilities, March 2018 Health Service Provider: Haliburton Highlands Health Services 2023-2024 Schedule C: Directives, Guidelines & Policies - Community Support Services And Community Mental Health and Addictions Services Multi-Sector Service Accountability Agreements Ontario Health - Toronto East Region Health Service Provider: Scarborough Centre for Healthy Communities Haliburton Highlands Health Services 2023-2024 Schedule D1: Core Indicators Performance Indicators 2023-2024 Target Performance Standard *Balanced Budget - Fund Type 2 $1 0 >=0 **Percentage Total Margin 0.00% >= 0% Service Activity by Functional Centre (Refer to Schedule D2a) Number of Individuals Served (By Functional Centre- Refer to Schedule D2a) Monitoring Indicators Variance forecast to Actual Expenditures Variance Forecast to Actual Units of Service Alternate Level of Care (ALC) Rate Explanatory Indicators Cost per Unit Service (by Functional Centre) Cost per Individual Served (by Program/Service/Functional Centre) Client Experience Percentage of Alternate Level of Care (ALC) days * Balanced Budget Fund Type 2: HSP's are required to submit a balanced budget ** No negative variance is accepted for Total Margin Multi-Sector Service Accountability Agreements Ontario Health - Toronto East Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target 2023-2024 Performance Standard Administration and Support Haliburton Highlands Health Services 72 1 Full-time equivalents (FTE) 72 1 14.93 n/a Total Cost for Functional Centre 72 1 $2,434,007 n/a Case Management/Supportive Counselling & Services - Mental Health 72 5 09 76 Full-time equivalents (FTE) 72 5 09 76 5.00 n/a Visits 72 5 09 76 3,000 2,700 - 3,300 Not Uniquely Identified Service Recipient Interactions 72 5 09 76 70 56 - 84 Individuals Served by Functional Centre 72 5 09 76 250 200 - 300 Total Cost for Functional Centre 72 5 09 76 $367,873 n/a Service Provider Interactions 72 5 09 76 3,000 2,700 - 3,300 Clinics/Programs - General Clinic 72 5 10 20 Full-time equivalents (FTE) 72 5 10 20 55.53 n/a Visits 72 5 10 20 24,674 23,440 - 25,908 Not Uniquely Identified Service Recipient Interactions 72 5 10 20 600 510 - 690 Individuals Served by Functional Centre 72 5 10 20 8,000 7,600 - 8,400 Group Sessions 72 5 10 20 500 425 - 575 Total Cost for Functional Centre 72 5 10 20 $8,183,367 n/a Group Participant Attendances 72 5 10 20 1,333 1,200 - 1,466 Service Provider Interactions 72 5 10 20 29,031 27,870 - 30,192 Clinics/Programs - Therapy Clinic - Counselling 72 5 10 40 60 Full-time equivalents (FTE) 72 5 10 40 60 2.38 n/a Visits 72 5 10 40 60 924 785 - 1,063 Individuals Served by Functional Centre 72 5 10 40 60 225 180 - 270 Group Sessions 72 5 10 40 60 2 2 - 2 Total Cost for Functional Centre 72 5 10 40 60 $204,182 n/a Group Participant Attendances 72 5 10 40 60 205 164 - 246 Service Provider Interactions 72 5 10 40 60 1,045 941 - 1,150 Health Prom/Educ. & Com. Dev.- Chronic Disease Education, Awareness and Prevention- Diabetes 72 5 50 35 20 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 2023-2024 Target Performance Standard Target Administration and Support Services 72 1 Full-time equivalents (FTE) 72 1 3.55 n/a Total Cost for Functional Centre 72 1 $383,619 n/a Medical Resources 72 5 07 Total Cost for Functional Centre 72 5 07 $30,295 n/a Case Management/Supportive Counselling & Services - Mental Health 72 5 09 76 Full-time equivalents (FTE) 72 5 09 76 1.25 n/a Visits 72 5 09 76 1,120 1,008 - 1,232 Total Cost for Functional Centre 72 5 09 76 $114,240 n/a Clinics/Programs - MH Counseling and Treatment 72 5 10 76 12 Full-time equivalents (FTE) 72 5 10 76 12 8.09 n/a Visits 72 5 10 76 12 3,309 2,978 - 3,640 Individuals Served by Functional Centre 72 5 10 76 12 400 320 - 480 Total Cost for Functional Centre 72 5 10 76 12 $880,940 n/a MH Early Intervention 72 5 10 76 51 Full-time equivalents (FTE) 72 5 10 76 51 1.20 n/a Visits 72 5 10 76 51 1,200 1,080 - 1,320 Individuals Served by Functional Centre 72 5 10 76 51 66 53 - 79 Group Sessions 72 5 10 76 51 30 24 - 36 Total Cost for Functional Centre 72 5 10 76 51 $120,352 n/a Group Participant Attendances 72 5 10 76 51 150 120 - 180 Home Care - Community Paramedicine 72 5 30 80 05 Full-time equivalents (FTE) 72 5 30 80 05 1.00 n/a Individuals Served by Functional Centre 72 5 30 80 05 100 80 - 120 Total Cost for Functional Centre 72 5 30 80 05 $119,916 n/a Health Prom/Xxxx & Dev - General Geriatric 72 5 50 96 10 Full-time equivalents (FTE) 72 5 50 35 20 12.13 96 10 7.00 n/a Visits 72 5 50 35 20 8,632 8,200 96 10 822 699 - 9,064 945 Individuals Served by Functional Centre 72 5 50 35 20 3,483 3,135 96 10 228 182 - 3,831 Group Sessions 72 5 50 35 20 350 280 - 420 Total Cost for Functional Centre 72 5 50 35 20 $1,452,779 n/a Group Participant Attendances 72 5 50 35 20 3,523 3,171 - 3,875 Service Provider Interactions 72 5 50 35 20 9,606 9,126 - 10,086 Health Prom/Educ.& Com. Dev – Personal Health and Wellness 72 5 50 45 05 Full-time equivalents (FTE) 72 5 50 45 05 3.93 n/a Individuals Served by Functional Centre 72 5 50 45 05 900 765 - 1,035 Group Sessions 72 5 50 45 05 447 358 - 536 Total Cost for Functional Centre 72 5 50 45 05 $388,313 n/a Group Participant Attendances 72 5 50 45 05 6,579 6,250 - 6,908 Health Prom. /Educ - Palliative Care Interdisciplinary 72 5 50 94 10 Individuals Served by Functional Centre 72 5 50 94 10 230 184 - 276 Group Sessions 72 5 50 94 10 64 51 - 77 Total Cost for Functional Centre 72 5 50 94 10 $30,559 n/a Group Participant Attendances 72 5 50 94 10 1,340 1,206 - 1,474 Health Prom. /Educ - Palliative Care Pain and Symptom Management 72 5 50 94 91 Full-time equivalents (FTE) 72 5 50 94 91 1.00 n/a Not Uniquely Identified Service Recipient Interactions 72 5 50 94 91 2,996 2,696 - 3,296 Group Sessions 72 5 50 94 91 200 160 - 240 Total Cost for Functional Centre 72 5 50 94 91 $123,101 n/a CSS IH - Service Arrangement/Coordination 72 5 82 05 Full-time equivalents (FTE) 72 5 82 05 2.24 n/a Visits 72 5 82 05 9,500 9,025 - 9,975 Individuals Served by Functional Centre 72 5 82 05 325 260 - 390 Total Cost for Functional Centre 72 5 82 05 $324,443 n/a 274 Multi-Sector Service Accountability Agreements Ontario Health - Toronto East Region Health Service Provider: Scarborough Centre for Healthy Communities Haliburton Highlands Health Services 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target 2023-2024 Performance Standard Target Total Cost for Functional Centre 72 5 50 96 10 $719,193 n/a CSS IH - Service Arrangement/Coordination 72 5 82 05 Full-time equivalents (FTE) 72 5 82 05 0.09 n/a Visits 72 5 82 05 210 168 - 252 Individuals Served by Functional Centre 72 5 82 05 145 116 - 174 Total Cost for Functional Centre 72 5 82 05 $5,589 n/a CSS IH - Case Management 72 5 82 09 Full-time equivalents (FTE) 72 5 82 09 0.79 n/a Visits 72 5 82 09 250 200 - 300 Individuals Served by Functional Centre 72 5 82 09 175 140 - 210 Total Cost for Functional Centre 72 5 82 09 $57,211 n/a CSS IH - Meals Delivery 72 5 82 10 Full-time equivalents (FTE) 72 5 82 10 1.17 1.07 n/a Visits 72 5 82 10 5,000 4,750 - 5,250 Individuals Served by Functional Centre 72 5 82 10 680 578 285 228 - 782 342 Meal Delivered-Combined 72 5 82 10 31,250 30,000 17,850 16,958 - 32,500 18,743 Total Cost for Functional Centre 72 5 82 10 $454,605 99,442 n/a CSS IH - Social and Congregate Dining 72 5 82 12 Full-time equivalents (FTE) 72 5 82 12 1.03 0.23 n/a Individuals Served by Functional Centre 72 5 82 12 300 240 495 396 - 360 594 Attendance Days 72 5 82 12 2,075 1,868 11,450 10,878 - 2,283 12,023 Total Cost for Functional Centre 72 5 82 12 $55,535 16,532 n/a CSS IH - Transportation - Client 72 5 82 14 Full-time equivalents (FTE) 72 5 82 14 9.33 2.02 n/a Visits 72 5 82 14 20,000 19,000 11,025 10,474 - 21,000 11,576 Individuals Served by Functional Centre 72 5 82 14 1,200 1,080 456 365 - 1,320 547 Total Cost for Functional Centre 72 5 82 14 $730,482 453,389 n/a Service Provider Interactions 72 5 82 14 12,000 11,400 - 12,600 CSS IH - Day Services 72 5 82 20 Full-time equivalents (FTE) 72 5 82 20 4.20 4.35 n/a Hours of Care 72 5 82 20 6,899 6,554 1,728 1,555 - 7,244 Individuals Served by Functional Centre 72 5 82 20 104 83 - 125 Attendance Days 72 5 82 20 5,740 5,453 - 6,027 Total Cost for Functional Centre 72 5 82 20 $371,803 n/a CSS IH - Assisted Living Services 72 5 82 45 Full-time equivalents (FTE) 72 5 82 45 9.29 n/a Hours of Care 72 5 82 45 17,504 16,629 - 18,379 Inpatient/Resident Days 72 5 82 45 38,100 36,576 - 39,624 Individuals Served by Functional Centre 72 5 82 45 146 117 - 175 1,901 Multi-Sector Service Accountability Agreements Ontario Health - Toronto East Region Health Service Provider: Scarborough Centre for Healthy Communities Haliburton Highlands Health Services 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target $571,495 2023-2024 Performance Standard n/a Target Individuals Served by Functional Centre 72 5 82 20 55 44 - 66 Attendance Days 72 5 82 20 1,950 1,755 - 2,145 Total Cost for Functional Centre 72 5 82 45 Service Provider Interactions 20 $214,416 n/a CSS IH - Assisted Living Services 72 5 82 45 80,000 77,600 - 82,400 CSS IH - Caregiver Support 72 5 82 50 Full-time equivalents (FTE) 72 5 82 50 2.94 45 15.94 n/a Visits Hours of Care 72 5 82 50 17,450 16,578 45 23,679 22,495 - 18,323 24,863 Individuals Served by Functional Centre 72 5 82 50 3,300 2,970 45 67 54 - 3,630 80 Total Cost for Functional Centre 72 5 82 50 45 $328,074 931,111 n/a CSS IH - Emergency Response Support Services 72 5 82 55 Full-time equivalents (FTE) 72 5 82 55 0.70 n/a Visits 72 5 82 55 625 531 - 719 Individuals Served by Functional Centre 72 5 82 55 220 176 - 264 Total Cost for Functional Centre 72 5 82 55 $69,153 n/a CSS IH - Visiting - Social and Safety 72 5 82 60 Full-time equivalents (FTE) 72 5 82 60 0.19 0.09 n/a Visits 72 5 82 60 2,600 2,340 3,200 2,880 - 2,860 3,520 Individuals Served by Functional Centre 72 5 82 60 117 94 38 30 - 140 46 Total Cost for Functional Centre 72 5 82 60 $16,634 5,589 n/a CSS IH - Visiting - Hospice Services 72 5 82 65 Full-time equivalents (FTE) 72 5 82 65 7.78 2.79 n/a Visits 72 5 82 65 9,000 8,550 2,100 1,890 - 9,450 2,310 Individuals Served by Functional Centre 72 5 82 65 1,112 1,001 345 276 - 1,223 414 Total Cost for Functional Centre 72 5 82 65 $599,233 303,137 n/a CSS ABI IH - Day Foot Care Services 72 5 83 20 82 70 Full-time equivalents (FTE) 72 5 83 20 1.16 82 70 0.28 n/a Visits 72 5 82 70 200 160 - 240 Individuals Served by Functional Centre 72 5 83 20 22 18 82 70 45 36 - 26 Attendance Days 72 5 83 20 1,280 1,152 - 1,408 54 Total Cost for Functional Centre 72 5 83 20 82 70 $64,331 16,598 n/a CSS ABI - Personal Support/Independence Training 72 5 83 33 Full-time equivalents (FTE) 72 5 83 33 7.50 n/a Visits 72 5 83 33 5,148 4,891 - 5,405 Individuals Served by Functional Centre 72 5 83 33 75 60 - 90 Total Cost for Functional Centre 72 5 83 33 $586,334 n/a Service Provider Interactions 72 5 83 33 8,006 7,606 - 8,406 ACTIVITY SUMMARY Multi-Sector Service Accountability Agreements Ontario Health - Toronto East Region Health Service Provider: Scarborough Centre for Healthy Communities Haliburton Highlands Health Services 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre 2023-2024 2023-2024 *These values are provided for information purposes only. They are not Accountability Indicators. Target 2023-2024 2023-2024 Performance Standard CSS Com Sup Init Target - Support Service Training 72 5 84 10 Full-time equivalents (FTE) 72 5 84 10 0.70 n/a Group Sessions 72 5 84 10 25 20 - 30 Total Cost for Functional Centre 72 5 84 10 $36,566 n/a Group Participant Attendances 72 5 84 10 250 200 - 300 ACTIVITY SUMMARY Total Full-Time Equivalents for all F/C 142.43 50.44 n/a Total Visits for all F/C 105,928 102,750 24,061 22,858 - 109,106 25,264 Total Not Uniquely Identified Service Recipient Interactions for all F/C 3,666 3,299 0 0 - 4,033 0 Total Hours of Care for all F/C 24,403 23,183 25,407 24,391 - 25,623 26,423 Total Inpatient/Resident Days for all F/C 38,100 36,576 0 0 - 39,624 0 Total Individuals Served by Functional Centre for all F/C 20,469 19,446 3,120 2,808 - 21,492 3,432 Total Attendance Days for all F/C 9,095 8,640 13,400 12,730 - 9,550 14,070 Total Group Sessions for all F/C 1,588 1,429 30 24 - 1,747 36 Total Meals Delivered for all F/C 31,250 30,000 17,850 16,958 - 32,500 18,743 Total Group Participants for all F/C 13,230 12,569 150 120 - 13,892 180 Total Service Provider Interactions for all F/C 142,688 138,407 0 0 - 146,969 0 Total Mental Health Sessions for all F/C 0 0 - 0 Total Cost for All F/C $17,323,718 4,540,722 n/a Total Service Provider Group Interactions for all F/C 0 0 - 0 Multi-Sector Service Accountability Agreements Ontario Health - Toronto East Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2B: CHC Specific Indicators Performance Indicators 2023-2024 Performance Target Standard Proportion of eligible people who were offered and/or received cervical screening 76.2% 61 - 91.4% Proportion of eligible people who were offered and/or completed a fecal-based test for colorectal screening 48.0% 38.4 - 57.6% Inter-professional Diabetes Care Rate 99.0% 79.2 - 100% Panel Size 74.8% 59.8 - 89.8% Explanatory Indicators Client Satisfaction – Access Clinic Support Staff per Primary Care Provider Interpretation Exam Rooms Per Primary Care Provider New Grads/New Staff Non-Primary Care Activities Number of New Clients Number of Registered Clients Specialized Care Supervision of Students Third Next Available Appointment (3NAA) Non-Insured Clients Travel time High risk urban population Monitoring Indicators Breast Cancer Screening Rate Vacancy Rate Developmental Indicators CHC Clients Hospitalized for Ambulatory Care Sensitive Conditions (ACSC) Multi-Sector Service Accountability Agreements Ontario Haliburton Highlands Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities Services 2023-2024 Schedule D2C: CMH&A Sector Specific Indicators Performance Indicators 2023-2024 Performance Target Standard No Performance Indicators - - Explanatory Indicators Repeat Unplanned Emergency Visits within 30 days for Mental Health conditions Repeat Unplanned Emergency Visits within 30 days for Substance Abuse conditions Average Number of Days Waited from Referral/Application to Initial Assessment Complete Average number of days waited from Initial Assessment Complete to Service Initiation Developmental Indicators Ontario Common Assessment of Need (OCAN) Ontario Perception of Care Tool for MH&A (OPOC) Multi-Sector Service Accountability Agreements Ontario Health - Toronto East Region Health Service Provider: Scarborough Centre for Healthy Communities Haliburton Highlands Health Services 2023-2024 Schedule D2D: CSS Sector Specific Indicators Performance Indicators 2023-2024 Performance Target Standard No Performance Indicators - - Explanatory Indicators Number of persons waiting for service (by functional centre) Developmental Indicators Average Number of Days Waited for First Service (By Functional Centre) Multi-Sector Service Accountability Agreements Ontario Health - Toronto East Region Health Service Provider: Scarborough Centre for Healthy Communities Haliburton Highlands Health Services 2023-2024 Schedule D3: Local Obligations This schedule sets out provincial goals identified by Ontario Health (OH) and the Local Obligations associated with each of the goals. The provincial goals apply to all HSPs and HSPs must select the most appropriate obligation(s) under each goal for implementation. HSPs must provide a report on the progress of their implementation(s) as per direction provided by OH regional teams. Goal: Improve Access and Flow by Reducing Alternate Level of Care (ALC) Local Obligations related to goal: ● Participate in and align with regional plans to support admission diversion, maximize capacity, and support patients transition to community. Goal: Advance Indigenous Health Strategies and Outcomes Local Obligations related to goal: ● Develop and/or advance First Nations, Inuit, Métis and Urban Indigenous (FNIMUI) FNIMUI Health Workplan:
Appears in 1 contract
Financial Record Keeping and Reporting Requirements. 3.2 Personal Needs Allowance for Clients in Some Residential Addictions Programs 3.6 Internal Financial Controls (except “Inventory of Assets”) 3.7 Human Resource Control ● Personal Support Services Wage Enhancement Directive, 2014 ● Policy Guideline for CCAC and CSS Collaborative Home and Community-Based Care Coordination, 2014 ● Policy Guideline Relating to the Delivery of Personal Support Services by CCACs and CSS Agencies, 2014 ● Protocol for the Approval of Agencies under the Home Care and Community Services Act, 2012 ● Psychiatric Sessional Funding Guidelines (2004) ● Screening of Personal Support Workers (2003) ● South Oaks Gambling Screen (SOGS) ● Space Standards for Community Health Care Facilities, March 2018 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities The Hospital For Sick Children 2023-2024 Schedule D1: Core Indicators Performance Indicators 2023-2024 Target Performance Standard *Balanced Budget - Fund Type 2 $1 0 >=0 **Percentage Total Margin 0.00% >= 0% Service Activity by Functional Centre (Refer to Schedule D2a) Number of Individuals Served (By Functional Centre- Refer to Schedule D2a) Monitoring Indicators Variance forecast to Actual Expenditures Variance Forecast to Actual Units of Service Alternate Level of Care (ALC) Rate Explanatory Indicators Cost per Unit Service (by Functional Centre) Cost per Individual Served (by Program/Service/Functional Centre) Client Experience Percentage of Alternate Level of Care (ALC) days * Balanced Budget Fund Type 2: HSP's are required to submit a balanced budget ** No negative variance is accepted for Total Margin Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities The Hospital For Sick Children 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target 2023-2024 Performance Standard Administration and Support Services 72 1 Full-time equivalents (FTE) 72 1 14.93 20.30 n/a Total Cost for Functional Centre 72 1 $2,434,007 3 n/a Case Management/Supportive Counselling & Services - Mental Health Clinical Management 72 5 09 76 05 Full-time equivalents (FTE) 72 5 09 76 5.00 05 1.00 n/a Visits 72 5 09 76 3,000 2,700 - 3,300 Not Uniquely Identified Service Recipient Interactions 72 5 09 76 70 56 - 84 Individuals Served by Functional Centre 72 5 09 76 250 200 - 300 Total Cost for Functional Centre 72 5 09 76 05 $367,873 1,619,897 n/a Service Provider Interactions Medical Resources 72 5 09 76 3,000 2,700 - 3,300 07 Full-time equivalents (FTE) 72 5 07 0.00 n/a Clinics/Programs - General Clinic MH Counseling and Treatment 72 5 10 20 76 12 Full-time equivalents (FTE) 72 5 10 20 55.53 76 12 8.20 n/a Visits 72 5 10 20 24,674 23,440 76 12 2,700 2,430 - 25,908 Not Uniquely Identified Service Recipient Interactions 72 5 10 20 600 510 - 690 2,970 Individuals Served by Functional Centre 72 5 10 20 8,000 7,600 76 12 2,022 1,820 - 8,400 Group Sessions 72 5 10 20 500 425 - 575 2,224 Total Cost for Functional Centre 72 5 10 20 76 12 $8,183,367 3,521,009 n/a Group Participant Attendances MH Eating Disorders 72 5 10 20 1,333 1,200 - 1,466 Service Provider Interactions 72 5 10 20 29,031 27,870 - 30,192 Clinics/Programs - Therapy Clinic - Counselling 72 5 10 40 60 76 70 Full-time equivalents (FTE) 72 5 10 40 60 2.38 76 70 35.16 n/a Visits 72 5 10 40 60 924 785 76 70 1,512 1,361 - 1,063 1,663 Individuals Served by Functional Centre 72 5 10 40 60 225 180 76 70 68 54 - 270 Group Sessions 72 5 10 40 60 2 2 - 2 82 Total Cost for Functional Centre 72 5 10 40 60 76 70 $204,182 5,715,918 n/a Group Participant Attendances Addictions Treatment-Substance Abuse 72 5 10 40 60 205 164 - 246 Service Provider Interactions 78 11 Full-time equivalents (FTE) 72 5 10 40 60 1,045 941 - 1,150 Health Prom78 11 3.20 n/Educ. & Com. Dev.- Chronic Disease Education, Awareness and Prevention- Diabetes a Visits 72 5 50 35 20 10 78 11 1,700 1,530 - 1,870 Individuals Served by Functional Centre 72 5 10 78 11 130 104 - 156 Total Cost for Functional Centre 72 5 10 78 11 $331,491 n/a ACTIVITY SUMMARY - ati Total Full-Time Equivalents for all F/C 67.86 n/a Total Visits for all F/C 5,912 5,616 - 6,208 Total Not Uniquely Identified Service Recipient Interactions for all F/C 0 0 - 0 Total Hours of Care for all F/C 0 0 - 0 Total Inpatient/Resident Days for all F/C 0 0 - 0 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 2023-2024 Target Performance Standard Full-time equivalents (FTE) 72 5 50 35 20 12.13 n/a Visits 72 5 50 35 20 8,632 8,200 - 9,064 Individuals Served by Functional Centre 72 5 50 35 20 3,483 3,135 - 3,831 Group Sessions 72 5 50 35 20 350 280 - 420 Total Cost for Functional Centre 72 5 50 35 20 $1,452,779 n/a Group Participant Attendances 72 5 50 35 20 3,523 3,171 - 3,875 Service Provider Interactions 72 5 50 35 20 9,606 9,126 - 10,086 Health Prom/Educ.& Com. Dev – Personal Health and Wellness 72 5 50 45 05 Full-time equivalents (FTE) 72 5 50 45 05 3.93 n/a Individuals Served by Functional Centre 72 5 50 45 05 900 765 - 1,035 Group Sessions 72 5 50 45 05 447 358 - 536 Total Cost for Functional Centre 72 5 50 45 05 $388,313 n/a Group Participant Attendances 72 5 50 45 05 6,579 6,250 - 6,908 Health Prom. /Educ - Palliative Care Interdisciplinary 72 5 50 94 10 Individuals Served by Functional Centre 72 5 50 94 10 230 184 - 276 Group Sessions 72 5 50 94 10 64 51 - 77 Total Cost for Functional Centre 72 5 50 94 10 $30,559 n/a Group Participant Attendances 72 5 50 94 10 1,340 1,206 - 1,474 Health Prom. /Educ - Palliative Care Pain and Symptom Management 72 5 50 94 91 Full-time equivalents (FTE) 72 5 50 94 91 1.00 n/a Not Uniquely Identified Service Recipient Interactions 72 5 50 94 91 2,996 2,696 - 3,296 Group Sessions 72 5 50 94 91 200 160 - 240 Total Cost for Functional Centre 72 5 50 94 91 $123,101 n/a CSS IH - Service Arrangement/Coordination 72 5 82 05 Full-time equivalents (FTE) 72 5 82 05 2.24 n/a Visits 72 5 82 05 9,500 9,025 - 9,975 Individuals Served by Functional Centre 72 5 82 05 325 260 - 390 Total Cost for Functional Centre 72 5 82 05 $324,443 n/a Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target 2023-2024 Performance Standard CSS IH - Meals Delivery 72 5 82 10 Full-time equivalents (FTE) 72 5 82 10 1.17 n/a Visits 72 5 82 10 5,000 4,750 - 5,250 Individuals Served by Functional Centre 72 5 82 10 680 578 - 782 Meal Delivered-Combined 72 5 82 10 31,250 30,000 - 32,500 Total Cost for Functional Centre 72 5 82 10 $454,605 n/a CSS IH - Social and Congregate Dining 72 5 82 12 Full-time equivalents (FTE) 72 5 82 12 1.03 n/a Individuals Served by Functional Centre 72 5 82 12 300 240 - 360 Attendance Days 72 5 82 12 2,075 1,868 - 2,283 Total Cost for Functional Centre 72 5 82 12 $55,535 n/a CSS IH - Transportation - Client 72 5 82 14 Full-time equivalents (FTE) 72 5 82 14 9.33 n/a Visits 72 5 82 14 20,000 19,000 - 21,000 Individuals Served by Functional Centre 72 5 82 14 1,200 1,080 - 1,320 Total Cost for Functional Centre 72 5 82 14 $730,482 n/a Service Provider Interactions 72 5 82 14 12,000 11,400 - 12,600 CSS IH - Day Services 72 5 82 20 Full-time equivalents (FTE) 72 5 82 20 4.20 n/a Hours of Care 72 5 82 20 6,899 6,554 - 7,244 Individuals Served by Functional Centre 72 5 82 20 104 83 - 125 Attendance Days 72 5 82 20 5,740 5,453 - 6,027 Total Cost for Functional Centre 72 5 82 20 $371,803 n/a CSS IH - Assisted Living Services 72 5 82 45 Full-time equivalents (FTE) 72 5 82 45 9.29 n/a Hours of Care 72 5 82 45 17,504 16,629 - 18,379 Inpatient/Resident Days 72 5 82 45 38,100 36,576 - 39,624 Individuals Served by Functional Centre 72 5 82 45 146 117 - 175 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target $571,495 2023-2024 Performance Standard n/a Total Cost for Functional Centre 72 5 82 45 Service Provider Interactions 72 5 82 45 80,000 77,600 - 82,400 CSS IH - Caregiver Support 72 5 82 50 Full-time equivalents (FTE) 72 5 82 50 2.94 n/a Visits 72 5 82 50 17,450 16,578 - 18,323 Individuals Served by Functional Centre 72 5 82 50 3,300 2,970 - 3,630 Total Cost for Functional Centre 72 5 82 50 $328,074 n/a CSS IH - Visiting - Social and Safety 72 5 82 60 Full-time equivalents (FTE) 72 5 82 60 0.19 n/a Visits 72 5 82 60 2,600 2,340 - 2,860 Individuals Served by Functional Centre 72 5 82 60 117 94 - 140 Total Cost for Functional Centre 72 5 82 60 $16,634 n/a CSS IH - Visiting - Hospice Services 72 5 82 65 Full-time equivalents (FTE) 72 5 82 65 7.78 n/a Visits 72 5 82 65 9,000 8,550 - 9,450 Individuals Served by Functional Centre 72 5 82 65 1,112 1,001 - 1,223 Total Cost for Functional Centre 72 5 82 65 $599,233 n/a CSS ABI - Day Services 72 5 83 20 Full-time equivalents (FTE) 72 5 83 20 1.16 n/a Individuals Served by Functional Centre 72 5 83 20 22 18 - 26 Attendance Days 72 5 83 20 1,280 1,152 - 1,408 Total Cost for Functional Centre 72 5 83 20 $64,331 n/a CSS ABI - Personal Support/Independence Training 72 5 83 33 Full-time equivalents (FTE) 72 5 83 33 7.50 n/a Visits 72 5 83 33 5,148 4,891 - 5,405 Individuals Served by Functional Centre 72 5 83 33 75 60 - 90 Total Cost for Functional Centre 72 5 83 33 $586,334 n/a Service Provider Interactions 72 5 83 33 8,006 7,606 - 8,406 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities The Hospital For Sick Children 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre 2023-2024 2023-2024 2024Performance *These values are provided for information purposes only. They are not Accountability Indicators. Target Performance Standard CSS Com Sup Init - Support Service Training 72 5 84 10 Full-time equivalents (FTE) 72 5 84 10 0.70 n/a Group Sessions 72 5 84 10 25 20 - 30 Total Cost for Functional Centre 72 5 84 10 $36,566 n/a Group Participant Attendances 72 5 84 10 250 200 - 300 ACTIVITY SUMMARY Total Full-Time Equivalents for all F/C 142.43 n/a Total Visits for all F/C 105,928 102,750 - 109,106 Total Not Uniquely Identified Service Recipient Interactions for all F/C 3,666 3,299 - 4,033 Total Hours of Care for all F/C 24,403 23,183 - 25,623 Total Inpatient/Resident Days for all F/C 38,100 36,576 - 39,624 Total Individuals Served by Functional Centre for all F/C 20,469 19,446 2,220 1,998 - 21,492 2,442 Total Attendance Days for all F/C 9,095 8,640 0 0 - 9,550 0 Total Group Sessions for all F/C 1,588 1,429 0 0 - 1,747 0 Total Meals Delivered for all F/C 31,250 30,000 0 0 - 32,500 0 Total Group Participants for all F/C 13,230 12,569 0 0 - 13,892 0 Total Service Provider Interactions for all F/C 142,688 138,407 0 0 - 146,969 0 Total Mental Health Sessions for all F/C 0 0 - 0 Total Cost for All F/C $17,323,718 11,188,318 n/a Total Service Provider Group Interactions for all F/C 0 0 - 0 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2B: CHC Specific Indicators Performance Indicators 2023-2024 Performance Target Standard Proportion of eligible people who were offered and/or received cervical screening 76.2% 61 - 91.4% Proportion of eligible people who were offered and/or completed a fecal-based test for colorectal screening 48.0% 38.4 - 57.6% Inter-professional Diabetes Care Rate 99.0% 79.2 - 100% Panel Size 74.8% 59.8 - 89.8% Explanatory Indicators Client Satisfaction – Access Clinic Support Staff per Primary Care Provider Interpretation Exam Rooms Per Primary Care Provider New Grads/New Staff Non-Primary Care Activities Number of New Clients Number of Registered Clients Specialized Care Supervision of Students Third Next Available Appointment (3NAA) Non-Insured Clients Travel time High risk urban population Monitoring Indicators Breast Cancer Screening Rate Vacancy Rate Developmental Indicators CHC Clients Hospitalized for Ambulatory Care Sensitive Conditions (ACSC) Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities The Hospital For Sick Children 2023-2024 Schedule D2C: CMH&A Sector Specific Indicators Performance Indicators 2023-2024 Performance Target Standard No Performance Indicators - - Explanatory Indicators Repeat Unplanned Emergency Visits within 30 days for Mental Health conditions Repeat Unplanned Emergency Visits within 30 days for Substance Abuse conditions Average Number of Days Waited from Referral/Application to Initial Assessment Complete Average number of days waited from Initial Assessment Complete to Service Initiation Developmental Indicators Ontario Common Assessment of Need (OCAN) Ontario Perception of Care Tool for MH&A (OPOC) Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2D: CSS Sector Specific Indicators Performance Indicators 2023-2024 Performance Target Standard No Performance Indicators - - Explanatory Indicators Number of persons waiting for service (by functional centre) Developmental Indicators Average Number of Days Waited for First Service (By Functional Centre) Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities The Hospital For Sick Children 2023-2024 Schedule D3: Local Obligations This schedule sets out provincial goals identified by Ontario Health (OH) and the Local Obligations associated with each of the goals. The provincial goals apply to all HSPs and HSPs must select the most appropriate obligation(s) under each goal for implementation. HSPs must provide a report on the progress of their implementation(s) as per direction provided by OH regional teams. Goal: Improve Access and Flow by Reducing Alternate Level of Care (ALC) Local Obligations related to goal: ● Participate in and align with regional plans to support admission diversion, maximize capacity, and support patients transition to community. Goal: Advance Indigenous Health Strategies and Outcomes Local Obligations related to goal: ● Develop and/or advance First Nations, Inuit, Métis and Urban Indigenous (FNIMUI) FNIMUI Health Workplan:
Appears in 1 contract
Financial Record Keeping and Reporting Requirements. 3.2 Personal Needs Allowance for Clients in Some Residential Addictions Programs 3.6 Internal Financial Controls (except “Inventory of Assets”) 3.7 Human Resource Control ● Personal Support Services Wage Enhancement Directive, 2014 ● Policy Guideline for CCAC and CSS Collaborative Home and Community-Based Care Coordination, 2014 ● Policy Guideline Relating to the Delivery of Personal Support Services by CCACs and CSS Agencies, 2014 ● Protocol for the Approval of Agencies under the Home Care and Community Services Act, 2012 ● Psychiatric Sessional Funding Guidelines (2004) ● Screening of Personal Support Workers (2003) ● South Oaks Gambling Screen (SOGS) ● Space Standards for Community Health Care Facilities, March 2018 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Central Region Health Service Provider: Scarborough Centre for Healthy Communities De Santé Communautaire Chigamik CHC 2023-2024 Schedule D1: Core Indicators Performance Indicators 2023-2024 Performance Target Performance Standard *Balanced Budget - Fund Type 2 $1 0 >=0 **Percentage Total Margin 0.00% >= =0% Service Activity by Functional Centre (Refer to Schedule D2a) Number of Individuals Served (By Functional Centre- Refer to Schedule D2a) Monitoring Indicators Variance forecast to Actual Expenditures Variance Forecast to Actual Units of Service Alternate Level of Care (ALC) Rate Explanatory Indicators Cost per Unit Service (by Functional Centre) Cost per Individual Served (by Program/Service/Functional Centre) Client Experience Percentage of Alternate Level of Care (ALC) days * Balanced Budget Fund Type 2: HSP's are required to submit a balanced budget ** No negative variance is accepted for Total Margin Multi-Sector Service Accountability Agreements Ontario Health - Toronto Central Region Health Service Provider: Scarborough Centre for Healthy Communities De Santé Communautaire Chigamik CHC 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target 2023-2024 Performance Standard Administration and Support Services 72 1 Full-time equivalents (FTE) 72 1 14.93 2.83 n/a Total Cost for Functional Centre 72 1 $2,434,007 971,947 n/a Case ManagementLAB Pre/Supportive Counselling & Services - Mental Health Post Analysis 72 5 09 76 4 10 21 Full-time equivalents (FTE) 72 5 09 76 5.00 4 10 21 0.80 n/a Visits 72 5 09 76 3,000 2,700 - 3,300 Not Uniquely Identified Service Recipient Interactions 72 5 09 76 70 56 - 84 Individuals Served by Functional Centre 72 5 09 76 250 200 - 300 Total Cost for Functional Centre 72 5 09 76 4 10 21 $367,873 55,244 n/a Service Provider Interactions 72 5 09 76 3,000 2,700 - 3,300 Clinics/Programs - General Clinic 72 5 10 20 Full-time equivalents (FTE) 72 5 10 20 55.53 18.23 n/a Visits 72 5 10 20 24,674 23,440 - 25,908 Not Uniquely Identified Service Recipient Interactions 72 5 10 20 600 510 - 690 Individuals Served by Functional Centre 72 5 10 20 8,000 7,600 2,000 1,800 - 8,400 Group Sessions 72 5 10 20 500 425 - 575 2,200 Total Cost for Functional Centre 72 5 10 20 $8,183,367 2,044,429 n/a Group Participant Attendances 72 5 10 20 1,333 1,200 - 1,466 Service Provider Interactions 72 5 10 20 29,031 27,870 10,700 10,165 - 30,192 11,235 Clinics/Programs - Therapy Clinic - Counselling Foot Care 72 5 10 40 60 20 Full-time equivalents (FTE) 72 5 10 40 60 2.38 20 0.20 n/a Visits 72 5 10 40 60 924 785 - 1,063 Individuals Served by Functional Centre 72 5 10 40 60 225 180 20 229 183 - 270 Group Sessions 72 5 10 40 60 2 2 - 2 275 Total Cost for Functional Centre 72 5 10 40 60 20 $204,182 24,690 n/a Service Provider Interactions 72 5 10 40 20 423 338 - 508 Clinics/Programs - Therapy Clinic - Nutrition 72 5 10 40 45 Full-time equivalents (FTE) 72 5 10 40 45 0.50 n/a Individuals Served by Functional Centre 72 5 10 40 45 145 116 - 174 Total Cost for Functional Centre 72 5 10 40 45 $57,119 n/a Service Provider Interactions 72 5 10 40 45 225 180 - 270 Clinics/Programs - Therapy Clinic - Physiotherapy 72 5 10 40 50 Full-time equivalents (FTE) 72 5 10 40 50 1.00 n/a Individuals Served by Functional Centre 72 5 10 40 50 370 296 - 444 Group Sessions 72 5 10 40 50 106 85 - 127 Total Cost for Functional Centre 72 5 10 40 50 $107,606 n/a Group Participant Attendances 72 5 10 40 60 205 164 50 2,340 2,106 - 246 2,574 Service Provider Interactions 72 5 10 40 60 1,045 941 50 1,136 1,022 - 1,150 Health Prom/Educ. & Com. Dev.- Chronic Disease Education, Awareness and Prevention- Diabetes 72 5 50 35 20 1,250 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Central Region Health Service Provider: Scarborough Centre for Healthy Communities De Santé Communautaire Chigamik CHC 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target 106 2023-2024 Target Performance Standard 85 - 127 Service Provider Group Interactions 72 5 10 40 50 Clinics/Programs - Therapy Clinic - Counselling 72 5 10 40 60 Full-time equivalents (FTE) 72 5 50 35 20 12.13 n/a Visits 72 5 50 35 20 8,632 8,200 - 9,064 Individuals Served by Functional Centre 72 5 50 35 20 3,483 3,135 - 3,831 Group Sessions 72 5 50 35 20 350 280 - 420 Total Cost for Functional Centre 72 5 50 35 20 $1,452,779 n/a Group Participant Attendances 72 5 50 35 20 3,523 3,171 - 3,875 Service Provider Interactions 72 5 50 35 20 9,606 9,126 - 10,086 Health Prom/Educ.& Com. Dev – Personal Health and Wellness 72 5 50 45 05 Full-time equivalents (FTE) 72 5 50 45 05 3.93 10 40 60 2.38 n/a Individuals Served by Functional Centre 72 5 50 45 05 900 765 10 40 60 392 314 - 1,035 Group Sessions 72 5 50 45 05 447 358 - 536 470 Total Cost for Functional Centre 72 5 50 45 05 10 40 60 $388,313 215,598 n/a Group Participant Attendances Service Provider Interactions 72 5 50 45 05 6,579 6,250 10 40 60 1,627 1,464 - 6,908 Health Prom. /Educ 1,790 Clinics/Programs – Chronic Disease Clinic - Palliative Care Interdisciplinary General Clinic 72 5 10 50 94 10 Individuals Served by Functional Centre 72 5 50 94 10 230 184 - 276 Group Sessions 72 5 50 94 10 64 51 - 77 Total Cost for Functional Centre 72 5 50 94 10 $30,559 n/a Group Participant Attendances 72 5 50 94 10 1,340 1,206 - 1,474 Health Prom. /Educ - Palliative Care Pain and Symptom Management 72 5 50 94 91 Full-time equivalents (FTE) 72 5 10 50 94 91 1.00 10 0.40 n/a Not Uniquely Identified Service Recipient Interactions Individuals Served by Functional Centre 72 5 10 50 94 91 2,996 2,696 10 244 195 - 3,296 293 Group Sessions 72 5 10 50 94 10 76 61 - 91 200 160 - 240 Total Cost for Functional Centre 72 5 10 50 94 91 10 $123,101 46,984 n/a CSS IH - Service Arrangement/Coordination Group Participant Attendances 72 5 82 05 10 50 10 299 239 - 359 Service Provider Interactions 72 5 10 50 10 568 483 - 653 Service Provider Group Interactions 72 5 10 50 10 76 61 - 91 Clinics/Programs – Chronic Disease Clinic - Diabetes Clinic 72 5 10 50 20 Full-time equivalents (FTE) 72 5 82 05 2.24 10 50 20 1.28 n/a Visits 72 5 82 05 9,500 9,025 - 9,975 Individuals Served by Functional Centre 72 5 82 05 325 260 10 50 20 87 70 - 390 104 Group Sessions 72 5 10 50 20 12 10 - 14 Total Cost for Functional Centre 72 5 82 05 10 50 20 $324,443 98,743 n/a Group Participant Attendances 72 5 10 50 20 78 62 - 94 Service Provider Interactions 72 5 10 50 20 141 113 - 169 Service Provider Group Interactions 72 5 10 50 20 12 10 - 14 Clinics/Programs - MH Counseling and Treatment 72 5 10 76 12 Full-time equivalents (FTE) 72 5 10 76 12 1.12 n/a Visits 72 5 10 76 12 335 268 - 402 Individuals Served by Functional Centre 72 5 10 76 12 78 62 - 94 Total Cost for Functional Centre 72 5 10 76 12 $159,796 n/a Service Provider Interactions 72 5 10 76 12 335 268 - 402 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Central Region Health Service Provider: Scarborough Centre for Healthy Communities De Santé Communautaire Chigamik CHC 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target 2023-2024 Performance Standard CSS IH - Meals Delivery Health Prom/Educ. & Xxx.Xxx. – Community Engagement and Capacity Building 72 5 82 50 14 Full-time equivalents (FTE) 72 5 50 14 1.21 n/a Total Cost for Functional Centre 72 5 50 14 $212,229 n/a Health Prom/Educ. & Com. Dev.- Chronic Disease Education, Awareness and Prevention- General 72 5 50 35 10 Full-time equivalents (FTE) 72 5 82 50 35 10 1.17 n/a Visits 72 5 82 10 5,000 4,750 - 5,250 Individuals Served by Functional Centre 72 5 82 10 680 578 - 782 Meal Delivered-Combined 72 5 82 10 31,250 30,000 - 32,500 Total Cost for Functional Centre 72 5 82 10 $454,605 n/a CSS IH - Social and Congregate Dining 72 5 82 12 Full-time equivalents (FTE) 72 5 82 12 1.03 0.25 n/a Individuals Served by Functional Centre 72 5 82 12 300 240 50 35 10 113 90 - 360 Attendance Days 136 Group Sessions 72 5 82 12 2,075 1,868 50 35 10 66 53 - 2,283 79 Total Cost for Functional Centre 72 5 82 12 50 35 10 $55,535 34,999 n/a CSS IH - Transportation - Client Group Participant Attendances 72 5 82 14 50 35 10 298 238 - 358 Service Provider Interactions 72 5 50 35 10 221 177 - 265 Service Provider Group Interactions 72 5 50 35 10 66 53 - 79 Health Prom/Educ.& Com. Dev. - Personal Health and Wellness – Mental Wellness, Personal Health Practices and Coping Skills 72 5 50 45 10 Full-time equivalents (FTE) 72 5 82 14 9.33 50 45 10 1.39 n/a Visits 72 5 82 14 20,000 19,000 - 21,000 Individuals Served by Functional Centre 72 5 82 14 1,200 1,080 50 45 10 349 279 - 1,320 419 Group Sessions 72 5 50 45 10 197 158 - 236 Total Cost for Functional Centre 72 5 82 14 50 45 10 $730,482 102,304 n/a Group Participant Attendances 72 5 50 45 10 2,335 2,102 - 2,569 Service Provider Interactions 72 5 82 14 12,000 11,400 50 45 10 553 470 - 12,600 CSS IH 636 Service Provider Group Interactions 72 5 50 45 10 197 158 - Day 236 CHC Client Support Services 72 5 82 20 85 Full-time equivalents (FTE) 72 5 82 20 4.20 85 0.60 n/a Hours of Care 72 5 82 20 6,899 6,554 - 7,244 Individuals Served by Functional Centre 72 5 82 20 104 83 85 337 270 - 125 Attendance Days 72 5 82 20 5,740 5,453 - 6,027 404 Total Cost for Functional Centre 72 5 82 20 85 $371,803 47,657 n/a CSS IH - Assisted Living Services Service Provider Interactions 72 5 82 45 85 587 499 - 675 ACTIVITY SUMMARY U Total Full-time equivalents (FTE) 72 5 82 45 9.29 Time Equivalents for all F/C 32.19 n/a Hours of Care 72 5 82 45 17,504 16,629 Total Visits for all F/C 335 268 - 18,379 Inpatient402 Total Not Uniquely Identified Service Recipient Interactions for all F/Resident Days 72 5 82 45 38,100 36,576 C 0 0 - 39,624 Individuals Served by Functional Centre 72 5 82 45 146 117 - 175 0 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Central Region Health Service Provider: Scarborough Centre for Healthy Communities De Santé Communautaire Chigamik CHC 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target $571,495 0 2023-2024 Performance Standard n/a Total Cost for Functional Centre 72 5 82 45 Service Provider Interactions 72 5 82 45 80,000 77,600 0 - 82,400 CSS IH - Caregiver Support 72 5 82 50 Full-time equivalents (FTE) 72 5 82 50 2.94 n/a Visits 72 5 82 50 17,450 16,578 - 18,323 Individuals Served by Functional Centre 72 5 82 50 3,300 2,970 - 3,630 Total Cost for Functional Centre 72 5 82 50 $328,074 n/a CSS IH - Visiting - Social and Safety 72 5 82 60 Full-time equivalents (FTE) 72 5 82 60 0.19 n/a Visits 72 5 82 60 2,600 2,340 - 2,860 Individuals Served by Functional Centre 72 5 82 60 117 94 - 140 Total Cost for Functional Centre 72 5 82 60 $16,634 n/a CSS IH - Visiting - Hospice Services 72 5 82 65 Full-time equivalents (FTE) 72 5 82 65 7.78 n/a Visits 72 5 82 65 9,000 8,550 - 9,450 Individuals Served by Functional Centre 72 5 82 65 1,112 1,001 - 1,223 Total Cost for Functional Centre 72 5 82 65 $599,233 n/a CSS ABI - Day Services 72 5 83 20 Full-time equivalents (FTE) 72 5 83 20 1.16 n/a Individuals Served by Functional Centre 72 5 83 20 22 18 - 26 Attendance Days 72 5 83 20 1,280 1,152 - 1,408 Total Cost for Functional Centre 72 5 83 20 $64,331 n/a CSS ABI - Personal Support/Independence Training 72 5 83 33 Full-time equivalents (FTE) 72 5 83 33 7.50 n/a Visits 72 5 83 33 5,148 4,891 - 5,405 Individuals Served by Functional Centre 72 5 83 33 75 60 - 90 Total Cost for Functional Centre 72 5 83 33 $586,334 n/a Service Provider Interactions 72 5 83 33 8,006 7,606 - 8,406 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre 2023-2024 2023-2024 *These values are provided for information purposes only. They are not Accountability Indicators. Target Performance Standard CSS Com Sup Init - Support Service Training 72 5 84 10 Full-time equivalents (FTE) 72 5 84 10 0.70 n/a Group Sessions 72 5 84 10 25 20 - 30 Total Cost for Functional Centre 72 5 84 10 $36,566 n/a Group Participant Attendances 72 5 84 10 250 200 - 300 ACTIVITY SUMMARY Total Full-Time Equivalents for all F/C 142.43 n/a Total Visits for all F/C 105,928 102,750 - 109,106 Total Not Uniquely Identified Service Recipient Interactions for all F/C 3,666 3,299 - 4,033 0 Total Hours of Care for all F/C 24,403 23,183 - 25,623 Total Inpatient/Resident Days for all F/C 38,100 36,576 0 0 - 39,624 0 Total Individuals Served by Functional Centre for all F/C 20,469 19,446 4,344 3,910 - 21,492 4,778 Total Attendance Days for all F/C 9,095 8,640 0 0 - 9,550 0 Total Group Sessions for all F/C 1,588 1,429 457 366 - 1,747 548 Total Meals Delivered for all F/C 31,250 30,000 0 0 - 32,500 0 Total Group Participants for all F/C 13,230 12,569 5,350 5,083 - 13,892 5,618 Total Service Provider Interactions for all F/C 142,688 138,407 16,516 15,690 - 146,969 17,342 Total Mental Health Sessions for all F/C 0 0 - 0 Total Cost for All F/C $17,323,718 4,179,345 n/a Total Service Provider Group Interactions for all F/C 0 0 457 366 - 0 548 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Central Region Health Service Provider: Scarborough Centre for Healthy Communities De Santé Communautaire Chigamik CHC 2023-2024 Schedule D2B: CHC Specific Indicators Performance Indicators 2023-2024 Performance Target Standard Proportion of eligible people who were offered and/or received cervical screening 76.280% 61 64 - 91.496% Proportion of eligible people who were offered and/or completed a fecal-based test for colorectal screening 48.070% 38.4 56 - 57.684% Inter-professional Diabetes Care Rate 99.090% 79.2 72 - 100% Panel Size 74.880% 59.8 64 - 89.896% Explanatory Indicators Client Satisfaction – Access Clinic Support Staff per Primary Care Provider Interpretation Exam Rooms Per Primary Care Provider New Grads/New Staff Non-Primary Care Activities Number of New Clients Number of Registered Clients Specialized Care Supervision of Students Third Next Available Appointment (3NAA) Non-Insured Clients Travel time High risk urban population Monitoring Indicators Breast Cancer Screening Rate Vacancy Rate Developmental Indicators CHC Clients Hospitalized for Ambulatory Care Sensitive Conditions (ACSC) Multi-Sector Service Accountability Agreements Ontario Health - Toronto Central Region Health Service Provider: Scarborough Centre for Healthy Communities De Santé Communautaire Chigamik CHC 2023-2024 Schedule D2C: CMH&A Sector Specific Indicators Performance Indicators 2023-2024 Target Performance Target Standard No Performance Indicators - - Explanatory Indicators Repeat Unplanned Emergency Visits within 30 days for Mental Health conditions Repeat Unplanned Emergency Visits within 30 days for Substance Abuse conditions Average Number of Days Waited from Referral/Application to Initial Assessment Complete Average number of days waited from Initial Assessment Complete to Service Initiation Developmental Indicators Ontario Common Assessment of Need (OCAN) Ontario Perception of Care Tool for MH&A (OPOC) Multi-Sector Service Accountability Agreements Ontario Health - Toronto Central Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2D: CSS Sector Specific Indicators Performance Indicators 2023-2024 Performance Target Standard No Performance Indicators - - Explanatory Indicators Number of persons waiting for service (by functional centre) Developmental Indicators Average Number of Days Waited for First Service (By Functional Centre) Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities De Santé Communautaire Chigamik CHC 2023-2024 Schedule D3: Local Obligations This schedule sets out provincial goals identified by Ontario Health (OH) and the Local Obligations associated with each of the goals. The provincial goals apply to all HSPs and HSPs must select the most appropriate obligation(s) under each goal for implementation. HSPs must provide a report on the progress of their implementation(s) as per direction provided by OH regional teams. Goal: Improve Access and Flow by Reducing Alternate Level of Care (ALC) Local Obligations related to goal: ● Participate in and align with regional plans to support admission diversion, maximize capacity, and support patients transition to community. Goal: Advance Indigenous Health Strategies and Outcomes Local Obligations related to goal: ● Develop and/or advance First Nations, Inuit, Métis and Urban Indigenous (FNIMUI) FNIMUI Health Workplan:.
Appears in 1 contract
Financial Record Keeping and Reporting Requirements. 3.2 Personal Needs Allowance for Clients in Some Residential Addictions Programs 3.6 Internal Financial Controls (except “Inventory of Assets”) 3.7 Human Resource Control ● Personal Support Services Wage Enhancement Directive, 2014 ● Policy Guideline for CCAC and CSS Collaborative Home and Community-Based Care Coordination, 2014 ● Policy Guideline Relating to the Delivery of Personal Support Services by CCACs and CSS Agencies, 2014 ● Protocol for the Approval of Agencies under the Home Care and Community Services Act, 2012 ● Psychiatric Sessional Funding Guidelines (2004) ● Screening of Personal Support Workers (2003) ● South Oaks Gambling Screen (SOGS) ● Space Standards for Community Health Care Facilities, March 2018 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Central Region Health Service Provider: Scarborough Centre for Healthy Communities Orillia Soldiers' Memorial Hospital 2023-2024 Schedule D1: Core Indicators Performance Indicators 2023-2024 Performance Target Performance Standard *Balanced Budget - Fund Type 2 $1 0 >=0 **Percentage Total Margin 0.00% >= =0% Service Activity by Functional Centre (Refer to Schedule D2a) Number of Individuals Served (By Functional Centre- Refer to Schedule D2a) Monitoring Indicators Variance forecast to Actual Expenditures Variance Forecast to Actual Units of Service Alternate Level of Care (ALC) Rate Explanatory Indicators Cost per Unit Service (by Functional Centre) Cost per Individual Served (by Program/Service/Functional Centre) Client Experience Percentage of Alternate Level of Care (ALC) days * Balanced Budget Fund Type 2: HSP's are required to submit a balanced budget ** No negative variance is accepted for Total Margin Multi-Sector Service Accountability Agreements Ontario Health - Toronto Central Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target 2023-2024 Performance Standard Administration and Support Services 72 1 Full-time equivalents (FTE) 72 1 14.93 n/a Total Cost for Functional Centre 72 1 $2,434,007 n/a Case Management/Supportive Counselling & Services - Mental Health 72 5 09 76 Full-time equivalents (FTE) 72 5 09 76 5.00 n/a Visits 72 5 09 76 3,000 2,700 - 3,300 Not Uniquely Identified Service Recipient Interactions 72 5 09 76 70 56 - 84 Individuals Served by Functional Centre 72 5 09 76 250 200 - 300 Total Cost for Functional Centre 72 5 09 76 $367,873 n/a Service Provider Interactions 72 5 09 76 3,000 2,700 - 3,300 Clinics/Programs - General Clinic 72 5 10 20 Full-time equivalents (FTE) 72 5 10 20 55.53 n/a Visits 72 5 10 20 24,674 23,440 - 25,908 Not Uniquely Identified Service Recipient Interactions 72 5 10 20 600 510 - 690 Individuals Served by Functional Centre 72 5 10 20 8,000 7,600 - 8,400 Group Sessions 72 5 10 20 500 425 - 575 Total Cost for Functional Centre 72 5 10 20 $8,183,367 n/a Group Participant Attendances 72 5 10 20 1,333 1,200 - 1,466 Service Provider Interactions 72 5 10 20 29,031 27,870 - 30,192 Clinics/Programs - Therapy Clinic - Counselling 72 5 10 40 60 Full-time equivalents (FTE) 72 5 10 40 60 2.38 n/a Visits 72 5 10 40 60 924 785 - 1,063 Individuals Served by Functional Centre 72 5 10 40 60 225 180 - 270 Group Sessions 72 5 10 40 60 2 2 - 2 Total Cost for Functional Centre 72 5 10 40 60 $204,182 n/a Group Participant Attendances 72 5 10 40 60 205 164 - 246 Service Provider Interactions 72 5 10 40 60 1,045 941 - 1,150 Health Prom/Educ. & Com. Dev.- Chronic Disease Education, Awareness and Prevention- Diabetes 72 5 50 35 20 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities Orillia Soldiers' Memorial Hospital 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 2023-2024 Target Performance Standard Target Administration and Support Services 72 1 Full-time equivalents (FTE) 72 5 50 35 20 12.13 1 1.40 n/a Visits 72 5 50 35 20 8,632 8,200 - 9,064 Individuals Served by Functional Centre 72 5 50 35 20 3,483 3,135 - 3,831 Group Sessions 72 5 50 35 20 350 280 - 420 Total Cost for Functional Centre 72 5 50 35 20 1 $1,452,779 187,412 n/a Group Participant Attendances Clinical Management 72 5 50 35 20 3,523 3,171 - 3,875 Service Provider Interactions 72 5 50 35 20 9,606 9,126 - 10,086 Health Prom/Educ.& Com. Dev – Personal Health and Wellness 72 5 50 45 05 Full-time equivalents (FTE) 72 5 50 45 05 3.93 1.10 n/a Individuals Served by Functional Centre 72 5 50 45 05 900 765 - 1,035 Group Sessions 72 5 50 45 05 447 358 - 536 Total Cost for Functional Centre 72 5 50 45 05 $388,313 84,914 n/a Group Participant Attendances Case Management/Supportive Counselling & Services - Mental Health 72 5 50 45 05 6,579 6,250 - 6,908 Health Prom. /Educ - Palliative Care Interdisciplinary 72 5 50 94 10 Individuals Served by Functional Centre 72 5 50 94 10 230 184 - 276 Group Sessions 72 5 50 94 10 64 51 - 77 Total Cost for Functional Centre 72 5 50 94 10 $30,559 n/a Group Participant Attendances 72 5 50 94 10 1,340 1,206 - 1,474 Health Prom. /Educ - Palliative Care Pain and Symptom Management 72 5 50 94 91 09 76 Full-time equivalents (FTE) 72 5 50 94 91 1.00 09 76 8.50 n/a Visits 72 5 09 76 6,800 6,460 - 7,140 Not Uniquely Identified Service Recipient Interactions 72 5 50 94 91 2,996 2,696 09 76 360 288 - 3,296 432 Individuals Served by Functional Centre 72 5 09 76 230 184 - 276 Group Sessions 72 5 50 94 91 200 160 09 76 110 88 - 240 132 Total Cost for Functional Centre 72 5 50 94 91 09 76 $123,101 932,961 n/a CSS IH - Service Arrangement/Coordination Group Participant Attendances 72 5 82 05 09 76 1,100 990 - 1,210 Service Provider Interactions 72 5 09 76 7,500 7,125 - 7,875 Service Provider Group Interactions 72 5 09 76 200 160 - 240 MH Community Clinic 72 5 10 76 30 Full-time equivalents (FTE) 72 5 82 05 2.24 10 76 30 2.50 n/a Visits 72 5 82 05 9,500 9,025 10 76 30 1,800 1,620 - 9,975 1,980 Individuals Served by Functional Centre 72 5 82 05 325 260 10 76 30 250 200 - 390 300 Group Sessions 72 5 10 76 30 130 104 - 156 Total Cost for Functional Centre 72 5 82 05 10 76 30 $324,443 449,712 n/a Group Participant Attendances 72 5 10 76 30 450 360 - 540 Service Provider Interactions 72 5 10 76 30 1,900 1,710 - 2,090 Service Provider Group Interactions 72 5 10 76 30 160 128 - 192 Mental Health Sessions 72 5 10 76 30 195 156 - 234 MH Eating Disorders 72 5 10 76 70 Full-time equivalents (FTE) 72 5 10 76 70 1.00 n/a Visits 72 5 10 76 70 675 574 - 776 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Central Region Health Service Provider: Scarborough Centre for Healthy Communities Orillia Soldiers' Memorial Hospital 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target 2023-2024 Performance Standard CSS IH - Meals Delivery Target Not Uniquely Identified Service Recipient Interactions 72 5 82 10 76 70 150 120 - 180 Individuals Served by Functional Centre 72 5 10 76 70 85 68 - 102 Total Cost for Functional Centre 72 5 10 76 70 $101,214 n/a Service Provider Interactions 72 5 10 76 70 850 723 - 978 Crisis Intervention - Mental Health 72 5 15 76 Full-time equivalents (FTE) 72 5 82 10 1.17 15 76 3.60 n/a Visits 72 5 82 10 5,000 4,750 15 76 1,100 990 - 5,250 1,210 Not Uniquely Identified Service Recipient Interactions 72 5 15 76 150 120 - 180 Individuals Served by Functional Centre 72 5 82 10 15 76 800 680 578 - 782 Meal Delivered-Combined 72 5 82 10 31,250 30,000 - 32,500 920 Total Cost for Functional Centre 72 5 82 10 15 76 $454,605 405,017 n/a CSS IH - Social and Congregate Dining Service Provider Interactions 72 5 82 12 15 76 1,350 1,215 - 1,485 In-Home HPS - Nursing - Visiting 72 5 30 40 11 Full-time equivalents (FTE) 72 5 82 12 1.03 30 40 11 1.10 n/a Visits 72 5 30 40 11 170 136 - 204 Hours of Care 72 5 30 40 11 170 136 - 204 Individuals Served by Functional Centre 72 5 82 12 300 240 30 40 11 56 45 - 360 Attendance Days 72 5 82 12 2,075 1,868 - 2,283 67 Total Cost for Functional Centre 72 5 82 12 30 40 11 $55,535 123,882 n/a CSS IH In-Home HPS - Transportation - Client Physiotherapy 72 5 82 14 30 40 50 Full-time equivalents (FTE) 72 5 82 14 9.33 30 40 50 0.80 n/a Visits 72 5 82 14 20,000 19,000 30 40 50 170 136 - 21,000 204 Hours of Care 72 5 30 40 50 170 136 - 204 Individuals Served by Functional Centre 72 5 82 14 1,200 1,080 30 40 50 56 45 - 1,320 67 Total Cost for Functional Centre 72 5 82 14 30 40 50 $730,482 89,182 n/a Service Provider Interactions In-Home HPS - Occupational Therapy 72 5 82 14 12,000 11,400 - 12,600 CSS IH - Day Services 72 5 82 20 30 40 55 Full-time equivalents (FTE) 72 5 82 20 4.20 30 40 55 0.80 n/a Visits 72 5 30 40 55 170 136 - 204 Hours of Care 72 5 82 20 6,899 6,554 30 40 55 170 136 - 7,244 204 Individuals Served by Functional Centre 72 5 82 20 104 83 30 40 55 56 45 - 125 Attendance Days 72 5 82 20 5,740 5,453 - 6,027 67 Total Cost for Functional Centre 72 5 82 20 30 40 55 $371,803 95,205 n/a CSS IH - Assisted Living Services 72 5 82 45 Full-time equivalents (FTE) 72 5 82 45 9.29 n/a Hours of Care 72 5 82 45 17,504 16,629 - 18,379 Inpatient/Resident Days 72 5 82 45 38,100 36,576 - 39,624 Individuals Served by Functional Centre 72 5 82 45 146 117 - 175 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Central Region Health Service Provider: Scarborough Centre for Healthy Communities Orillia Soldiers' Memorial Hospital 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre *These values are provided for information purposes only. They are not Accountability Indicators. 2023-2024 Target $571,495 2023-2024 Performance Standard Target In-Home HPS - Social Work 72 5 30 40 70 Full-time equivalents (FTE) 72 5 30 40 70 0.80 n/a Visits 72 5 30 40 70 127 102 - 152 Hours of Care 72 5 30 40 70 127 102 - 152 Individuals Served by Functional Centre 72 5 30 40 70 42 34 - 50 Total Cost for Functional Centre 72 5 82 30 40 70 $100,509 n/a In-Home Support - Comb. PS and HM Services 72 5 35 40 30 Full-time equivalents (FTE) 72 5 35 40 30 7.60 n/a Visits 72 5 35 40 30 853 725 - 981 Hours of Care 72 5 35 40 30 1,705 1,535 - 1,876 Individuals Served by Functional Centre 72 5 35 40 30 56 45 Service Provider Interactions - 67 Total Cost for Functional Centre 72 5 35 40 30 $529,575 n/a Health Promo. /Education MH - Women 72 5 50 76 30 Full-time equivalents (FTE) 72 5 50 76 30 1.00 n/a Visits 72 5 50 76 30 277 222 - 332 Individuals Served by Functional Centre 72 5 50 76 30 83 66 - 100 Group Sessions 72 5 50 76 30 50 40 - 60 Total Cost for Functional Centre 72 5 50 76 30 $124,192 n/a Group Participant Attendances 72 5 50 76 30 360 288 - 432 Consumer Survivor Initiatives - Peer/Self Help 72 5 51 76 11 Visits 72 5 51 76 11 5,500 5,225 - 5,775 Individuals Served by Functional Centre 72 5 51 76 11 200 160 - 240 Group Sessions 72 5 51 76 11 175 140 - 210 Total Cost for Functional Centre 72 5 51 76 11 $141,432 n/a Group Participant Attendances 72 5 51 76 11 1,100 990 - 1,210 CSS IH - Case Management 72 5 82 45 80,000 77,600 - 82,400 CSS IH - Caregiver Support 72 5 82 50 09 Full-time equivalents (FTE) 72 5 82 50 2.94 09 1.50 n/a Visits 72 5 82 50 17,450 16,578 09 56 45 - 18,323 Individuals Served by Functional Centre 67 Hours of Care 72 5 82 50 3,300 2,970 09 56 45 - 3,630 Total Cost for Functional Centre 72 5 82 50 $328,074 n/a CSS IH - Visiting - Social and Safety 72 5 82 60 Full-time equivalents (FTE) 72 5 82 60 0.19 n/a Visits 72 5 82 60 2,600 2,340 - 2,860 Individuals Served by Functional Centre 72 5 82 60 117 94 - 140 Total Cost for Functional Centre 72 5 82 60 $16,634 n/a CSS IH - Visiting - Hospice Services 72 5 82 65 Full-time equivalents (FTE) 72 5 82 65 7.78 n/a Visits 72 5 82 65 9,000 8,550 - 9,450 Individuals Served by Functional Centre 72 5 82 65 1,112 1,001 - 1,223 Total Cost for Functional Centre 72 5 82 65 $599,233 n/a CSS ABI - Day Services 72 5 83 20 Full-time equivalents (FTE) 72 5 83 20 1.16 n/a Individuals Served by Functional Centre 72 5 83 20 22 18 - 26 Attendance Days 72 5 83 20 1,280 1,152 - 1,408 Total Cost for Functional Centre 72 5 83 20 $64,331 n/a CSS ABI - Personal Support/Independence Training 72 5 83 33 Full-time equivalents (FTE) 72 5 83 33 7.50 n/a Visits 72 5 83 33 5,148 4,891 - 5,405 Individuals Served by Functional Centre 72 5 83 33 75 60 - 90 Total Cost for Functional Centre 72 5 83 33 $586,334 n/a Service Provider Interactions 72 5 83 33 8,006 7,606 - 8,406 67 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Central Region Health Service Provider: Scarborough Centre for Healthy Communities Orillia Soldiers' Memorial Hospital 2023-2024 Schedule D2A: Clinical Activity - Detail OHRS Description & Functional Centre 2023-2024 2023-2024 2024Performance *These values are provided for information purposes only. They are not Accountability Indicators. Target Performance Standard CSS Com Sup Init - Support Service Training Individuals Served by Functional Centre 72 5 84 10 Full-time equivalents (FTE) 72 5 84 10 0.70 n/a Group Sessions 72 5 84 10 25 20 82 09 56 45 - 30 67 Total Cost for Functional Centre 72 5 84 10 82 09 $36,566 177,805 n/a Group Participant Attendances 72 5 84 10 250 200 - 300 ACTIVITY SUMMARY Total -Total Full-Time Equivalents for all F/C 142.43 31.70 n/a Total Visits for all F/C 105,928 102,750 17,698 16,813 - 109,106 18,583 Total Not Uniquely Identified Service Recipient Interactions for all F/C 3,666 3,299 660 561 - 4,033 759 Total Hours of Care for all F/C 24,403 23,183 2,398 2,158 - 25,623 2,638 Total Inpatient/Resident Days for all F/C 38,100 36,576 0 0 - 39,624 0 Total Individuals Served by Functional Centre for all F/C 20,469 19,446 1,970 1,773 - 21,492 2,167 Total Attendance Days for all F/C 9,095 8,640 - 9,550 Total Group Sessions for all F/C 1,588 1,429 - 1,747 Total Meals Delivered for all F/C 31,250 30,000 - 32,500 Total Group Participants for all F/C 13,230 12,569 - 13,892 Total Service Provider Interactions for all F/C 142,688 138,407 - 146,969 Total Mental Health Sessions for all F/C 0 0 - 0 Total Group Sessions for all F/C 465 372 - 558 Total Meals Delivered for all F/C 0 0 - 0 Total Group Participants for all F/C 3,010 2,709 - 3,311 Total Service Provider Interactions for all F/C 11,600 11,020 - 12,180 Total Mental Health Sessions for all F/C 195 156 - 234 Total Cost for All F/C $17,323,718 3,543,011 n/a Total Service Provider Group Interactions for all F/C 0 0 360 288 - 0 432 Multi-Sector Service Accountability Agreements Ontario Health - Toronto Central Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2B: CHC Specific Indicators Performance Indicators 2023-2024 Performance Target Standard Proportion of eligible people who were offered and/or received cervical screening 76.2% 61 - 91.4% Proportion of eligible people who were offered and/or completed a fecal-based test for colorectal screening 48.0% 38.4 - 57.6% Inter-professional Diabetes Care Rate 99.0% 79.2 - 100% Panel Size 74.8% 59.8 - 89.8% Explanatory Indicators Client Satisfaction – Access Clinic Support Staff per Primary Care Provider Interpretation Exam Rooms Per Primary Care Provider New Grads/New Staff Non-Primary Care Activities Number of New Clients Number of Registered Clients Specialized Care Supervision of Students Third Next Available Appointment (3NAA) Non-Insured Clients Travel time High risk urban population Monitoring Indicators Breast Cancer Screening Rate Vacancy Rate Developmental Indicators CHC Clients Hospitalized for Ambulatory Care Sensitive Conditions (ACSC) Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities Orillia Soldiers' Memorial Hospital 2023-2024 Schedule D2C: CMH&A Sector Specific Indicators Performance Indicators 2023-2024 Performance Target Standard No Performance Indicators - - Explanatory Indicators Repeat Unplanned Emergency Visits within 30 days for Mental Health conditions Repeat Unplanned Emergency Visits within 30 days for Substance Abuse conditions Average Number of Days Waited from Referral/Application to Initial Assessment Complete Average number of days waited from Initial Assessment Complete to Service Initiation Developmental Indicators Ontario Common Assessment of Need (OCAN) Ontario Perception of Care Tool for MH&A (OPOC) Multi-Sector Service Accountability Agreements Ontario Health - Toronto Central Region Health Service Provider: Scarborough Centre for Healthy Communities 2023-2024 Schedule D2D: CSS Sector Specific Indicators Performance Indicators 2023-2024 Performance Target Standard No Performance Indicators - - Explanatory Indicators Number of persons waiting for service (by functional centre) Developmental Indicators Average Number of Days Waited for First Service (By Functional Centre) Multi-Sector Service Accountability Agreements Ontario Health - Toronto Region Health Service Provider: Scarborough Centre for Healthy Communities Orillia Soldiers' Memorial Hospital 2023-2024 Schedule D3: Local Obligations This schedule sets out provincial goals identified by Ontario Health (OH) and the Local Obligations associated with each of the goals. The provincial goals apply to all HSPs and HSPs must select the most appropriate obligation(s) under each goal for implementation. HSPs must provide a report on the progress of their implementation(s) as per direction provided by OH regional teams. Goal: Improve Access and Flow by Reducing Alternate Level of Care (ALC) Local Obligations related to goal: ● Participate in and align with regional plans to support admission diversion, maximize capacity, and support patients transition to community. Goal: Advance Indigenous Health Strategies and Outcomes Local Obligations related to goal: ● Develop and/or advance First Nations, Inuit, Métis and Urban Indigenous (FNIMUI) FNIMUI Health Workplan:
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