FIXED SERVICES. The ISDN 2 Service is a “Fixed Service” and the Fixed Terms will apply to this Service.
FIXED SERVICES. The ISDN 30 Service is a “Fixed Service” and the Fixed Terms will apply to this Service.
FIXED SERVICES. SSL shall provide support to SunEdison for the following known matters: Project Description Service Provider Deliverables Fees Term Telephone Services SSL Telephone access for those SunEdison resources located at the SSL sites $100/month per user 6 months • Telephone with voicemail • Free Call System services • Long distance service • Teleconferencing Data Network • Help desk tickets • Network support • Wired access • Wireless access
FIXED SERVICES. Service Provider shall provide support to Service Recipient for the following known matters:
FIXED SERVICES. Service Provider shall provide support to Service Recipient for the following known matters: Recruiting Process – manage recruitment process outsourcing (RPO) and candidate selection process SunEdison Manage and oversee the program, making process revisions and enhancements as needed. $5,300 per month paid by Semi plus pass through of the costs per hire from the vendor. In North America, these costs are $3500 for manager and above exempt, $3000 for below manager exempt, $1500 for non-exempt and $400 for internal processing (with no sourcing). There is also a fee for use of the ATS. 1 employee @ 0.3 FTE and 1 employee @ 0.2 FTE Effective Date through December 31, 2014 Coordinate ATS integration with regions, coordinate talent review, succession planning and leadership programs. HRIS integration SunEdison Develop the methods and processes, assist with implementation and training and provide consultation. Monthly costs of $2,400. Pass through costs will be proportional to the number of employees on the SSL side. 2 employees @ 0.1 FTE Effective Date through December 31, 2014
FIXED SERVICES. SSL shall provide space at the Facility to SunEdison for the following activities: Corporate office space and associated occupancy costs SSL Based on actual cost and 2013 allocation method using Headcount as of the Effective Date (Budget $110,138/month) Effective Date through December 31, 2014 Solar research and development office, labs, and associated occupancy costs SSL Based on actual cost and 2013 allocation method (Budget $127,000/month) Effective Date through December 31, 2014
FIXED SERVICES. Project Description Service Provider Deliverables Fees Term
FIXED SERVICES. Service Provider shall provide Shared Employees to support Service Recipient for the following known matters: Fellow SunEdison Modules/Polysilicon Support 10% $1155/month Effective Date through December 31, 2014 Equipment R&D Director SunEdison Equipment R&D for Semi and Solar projects 10% $1155/month Effective Date through December 31, 2014 Associate Fellow SSL Hot Zone Design 50% $5775/month Effective Date through December 31, 2014 Staff Engineer for electrical design SSL Electrical Design and Dopant Design 10% $1155/month Effective Date through December 31, 2014 Mechanical Engineer – Crystal SSL Mechanical Design, Crystal 10% $1155/month Effective Date through December 31, 2014 Fellow SSL Polisher Upgrade 10% $1155/month Effective Date through December 31, 2014 Staff Engineer – Controls SunEdison Advanced Poly Technology 20% $2310/month Effective Date through December 31, 2014
FIXED SERVICES. SSL shall provide support to SunEdison for the following known matters: Project Description Service Provider Deliverables Fees Term ERP/Financial Systems SSL Issues resolution; Day-to-day applications support; Typical ITPT projects; Analysis of results $55,000 per month 12 months • Help Desk Tickets • Offshore Application Support • Internal Applications Support • Typical ITPT requests • What-if analysis Data Warehouse and Reporting SSL Issues resolution; Day-to-day applications development and support $36,000 per month 6 months • Help Desk Tickets • Offshore Application Development and Support • Internal Applications Support Project Description Service Provider Deliverables Fees Term IT Project Management Office (PMO) SSL Projects status reporting; PM Staffing based on current level; Refined PM execution processes $28,000 per month 6 months • PMO Management • PM Resource Assignment • Project Execution Methodology Guidance Sales Management Software SSL Issues resolution; Day-to-day applications development and support $11,000 per month 6 months • Help Desk Tickets • Offshore Application Development and Support • Internal Applications Support Document Sharing Software SSL Issues Resolution; Day-to-day applications development and support $8,000 per month 6 months • Help Desk Tickets • Offshore Application Development and Support • Internal Applications Support Design and Architecture SSL Technical architecture $22,000 per month 6 months • Support and expand existing design HR User group support SSL User group coordination $2,000 per month 6 months Management SSL Management of ERP/Financial software resources $18,000 per month 6 months • Resource management
FIXED SERVICES. SSL shall provide support to SunEdison for the following known matters: Project Description Service Provider Deliverables Fees Term ERP/Financial Systems Operations SSL System availability to support business; System Upgrades/Patches Backup/Restore DR Testing; Provision user accounts/security; System Performance Tuning $54,000 per month 12 Months • Help Desk Tickets • System Operations Support
a. Unix
b. Storage
c. dB Admin d. EPR/Financial Systems Basis
e. EDI
f. EPR/Financial Systems Ops • Maintenance related contracts • Server storage lease costs Project Description Service Provider Deliverables Fees Term Data Center/Server Operations SSL System availability to support business; System Upgrades/Patches Backup/Restore DR Testing; Provision user accounts/security; System Performance Tuning $56,000 per month 6 months • IT General controls and environments (HVAC, Power, UPC, etc.) • Server Administration • dB Administration • DR • Help Desk Tickets • Storage • Security • Maintenance related contracts • Server storage lease costs • License Management Data Network • Help desk tickets Network availability to support business • Remote Connection • VPN Helpdesk/Desktop • Help Desk Tickets Administration at current rate Issue tracking Workstation deployment and maintenance PC System Upgrades/Patches • System setup and ongoing support • Manage Call Center Workstation Management • Software acquisition PCs User software Operating system • Lease or depreciation for PCs Legacy E-mail software SSL Legacy E-mail Software License; Legacy E-mail Software Server Usage $5.45/month per user 6 months • Software License
