Follow-the-Sun Case Management. Snowflake Support shall implement follow-the-sun case management for handling Severity 1 Support Cases, to better facilitate uninterrupted support by utilizing Snowflake Support across multiple time zones.
Follow-the-Sun Case Management Sample Clauses
Related to Follow-the-Sun Case Management
WHEREAS the Company desires the Warrant Agent to act on behalf of the Company, and the Warrant Agent is willing to so act, in connection with the issuance, registration, transfer, exchange, redemption and exercise of the Warrants; and
NOW, THEREFORE the parties hereto agree as follows:
Insurance The Company and the Subsidiaries are insured by insurers of recognized financial responsibility against such losses and risks and in such amounts as are prudent and customary in the businesses in which the Company and the Subsidiaries are engaged, including, but not limited to, directors and officers insurance coverage. Neither the Company nor any Subsidiary has any reason to believe that it will not be able to renew its existing insurance coverage as and when such coverage expires or to obtain similar coverage from similar insurers as may be necessary to continue its business without a significant increase in cost.
Entire Agreement This Agreement constitutes the entire agreement between the parties hereto with respect to the subject matter contained in this Agreement and supersedes all prior agreements, understandings and negotiations between the parties.
Termination This Agreement may be terminated at any time prior to the Closing:
IN WITNESS WHEREOF the parties hereto have executed this Agreement as of the day and year first above written.
Definitions For purposes of this Agreement:
Miscellaneous The Vendor acknowledges and agrees that continued participation in TIPS is subject to TIPS sole discretion and that any Vendor may be removed from the participation in the Program at any time with or without cause. Nothing in the Agreement or in any other communication between TIPS and the Vendor may be construed as a guarantee that TIPS or TIPS Members will submit any orders at any time. TIPS reserves the right to request additional proposals for items or services already on Agreement at any time.
Notices Any notice, request or other document required or permitted to be given or delivered to the Holder by the Company shall be delivered in accordance with the notice provisions of the Purchase Agreement.
Confidentiality (a) Subject to Section 7.15(c), during the Term and for a period of three
