FOR COMPLAINTS AND COMPLIANCE. 7.1. It is important to us that you are happy with your Cover. If you are unhappy with us or your policy, please contact us and give us a chance to see if we can set things right - 0861 990 000. 7.2. If you are still not happy and it is about your COVER, then: i. the insurer would like to hear from you. Their details are in the attached FAIS DISCLOSURE NOTICE; and if this still hasn’t helped, this policy is regulated by the FAIS OMBUD and the SHORT-TERM INSURANCE OMBUD. Their details are also in the FAIS DISCLOSURE NOTICE.
Appears in 2 contracts
Samples: Membership Agreement, Unlimited Family Membership Agreement
FOR COMPLAINTS AND COMPLIANCE. 7.1. It is important to us that you are happy with your Cover. If you are unhappy with us or your policy, Policy please contact us and give us a chance to see if we can set things right - 0861 990 000087 365 0831.
7.2. If you are still not happy and it is about your COVER, then:
i. the insurer Insurer would like to hear from you. Their details are in the attached FAIS DISCLOSURE NOTICE; , and ii. if this still hasn’t helped, this policy Policy is regulated by the FAIS OMBUD and the SHORT-TERM INSURANCE OMBUD. Their details are also in the FAIS DISCLOSURE NOTICE.
Appears in 1 contract
Samples: Membership Agreement
FOR COMPLAINTS AND COMPLIANCE. 7.15.1. It is important to us that you are happy with your Cover. If you are unhappy with us or your policy, please contact us and give us a chance to see if we can set things right - 0861 990 000.
7.25.2. If you are still not happy and it is about your COVER, then:
i. the insurer would like to hear from you. Their details are in the attached FAIS DISCLOSURE NOTICE; and if and
ii. If this still hasn’t helped, this policy is regulated by the FAIS OMBUD and the SHORT-TERM INSURANCE OMBUD. Their details are also in the FAIS DISCLOSURE NOTICE.
Appears in 1 contract
Samples: Membership Agreement
FOR COMPLAINTS AND COMPLIANCE. 7.19.1. It is important to us that you are happy with your Cover. If you are unhappy with us or your policy, please contact us and give us a chance to see if we can set things right - 0861 990 000087 357 7777.
7.29.2. If you are still not happy and it is about your COVER, then:
i. 9.2.1. the insurer would like to hear from you. Their details are in the attached FAIS DISCLOSURE NOTICE; and if this still hasn’t helped, this policy is regulated by the FAIS OMBUD and the SHORTLONG-TERM INSURANCE OMBUD. Their details are also in the FAIS DISCLOSURE NOTICE.
Appears in 1 contract
Samples: Health Membership Agreement
FOR COMPLAINTS AND COMPLIANCE. 7.15.1. It is important to us that you are happy with your Cover. If you are unhappy with us or your policy, policy please contact us and give us a chance to see if we can set things right - 0861 990 000087 357 6522.
7.25.2. If you are still not happy and it is about your COVER, then:
i. the insurer would like to hear from you. Their details are in the attached FAIS DISCLOSURE NOTICE; and attached
ii. if this still hasn’t helped, this policy is regulated by the FAIS OMBUD and the SHORT-TERM INSURANCE OMBUD. Their details are also in the FAIS DISCLOSURE NOTICE.
Appears in 1 contract
Samples: Health Protect Membership Agreement